{"id":2098,"date":"2024-05-07T06:20:23","date_gmt":"2024-05-07T06:20:23","guid":{"rendered":"https:\/\/www.hollen.sk\/obchodni-podminky\/"},"modified":"2025-01-14T19:18:59","modified_gmt":"2025-01-14T19:18:59","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/www.hollen.sk\/cs\/obchodni-podminky\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"<div id=\"pl-gb2098-6ad2d151bb144\"  class=\"panel-layout\" ><div id=\"pg-gb2098-6ad2d151bb144-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-gb2098-6ad2d151bb144-0-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-gb2098-6ad2d151bb144-0-1\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-gb2098-6ad2d151bb144-0-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"Preklad\" data-ved=\"2ahUKEwis7fSGqqyKAxVH7AIHHa_5LXEQ3ewLegQICRAU\" aria-label=\"Prelo\u017een\u00fd text: Aktu\u00e1ln\u00ed VOP:\"><span class=\"Y2IQFc\" lang=\"cs\">Aktu\u00e1ln\u00ed VOP:<\/span><\/h2>\n<\/div>\n<\/div><\/div><div id=\"panel-gb2098-6ad2d151bb144-0-1-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<style>#sp-ea-3806 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-3806.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #c9d2e5; }#sp-ea-3806.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #074499;}#sp-ea-3806.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #f8f9fa; color: #000000;}#sp-ea-3806.sp-easy-accordion>.sp-ea-single {background: #f8f9fa;}#sp-ea-3806.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: right; color: #074499;font-size: 14px;}#sp-ea-3806.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon {margin-right: 0;}<\/style><div id=\"sp_easy_accordion-1736875022\">\n<div id=\"sp-ea-3806\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\">\n\n<!-- Start accordion card div. -->\n<div class=\"ea-card  sp-ea-single\">\n\t<!-- Start accordion header. -->\n\t<h3 class=\"ea-header\">\n\t\t<!-- Add anchor tag for header. -->\n\t\t<a class=\"collapsed\" id=\"ea-header-38060\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse38060\" aria-controls=\"collapse38060\" href=\"#\"  aria-expanded=\"false\" tabindex=\"0\">\n\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky spole\u010dnosti HOLLEN CZ s. r. o. &#8211; \u010cesk\u00e9 republika PLATN\u00c9 OD 1.2.2025\t\t<\/a> <!-- Close anchor tag for header. -->\n\t<\/h3>\t<!-- Close header tag. -->\n\t<!-- Start collapsible content div. -->\n\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38060\" data-parent=\"#sp-ea-3806\" role=\"region\" aria-labelledby=\"ea-header-38060\">  <!-- Content div. -->\n\t\t<div class=\"ea-body\">\n\t\t<p style=\"text-align: center\"><strong>V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky spole\u010dnosti HOLLEN CZ s. r. o., v \u010cesk\u00e9 republice<\/strong><\/p>\n<h2 style=\"text-align: center\">platn\u00e9 od 1. 2. 2025<\/h2>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 1<br \/>\n\u00davodn\u00ed ustanoven\u00ed<\/h5>\n<p style=\"text-align: center\">1.1 Tyto V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201eVOP\u201d) upravuj\u00ed vztah mezi zhotovitelem \u2013 HOLLEN CZ s.r.o., se s\u00eddlem: Jir\u00e1skova 528\/51, Mlad\u00e1 Boleslav II, 293 01 Mlad\u00e1 Boleslav, I\u010cO:<br \/>\n28978013, DI\u010c: CZ 28978013, spole\u010dnost je zaps\u00e1na v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m M\u011bstsk\u00fdm soudem v Praze, odd\u00edl C, vlo\u017eka 157357 a objednatelem \u2013 subjektem, kter\u00fd si u zhotovitele objedn\u00e1v\u00e1 slu\u017eby definovan\u00e9 v \u010dl\u00e1nku 3 t\u011bchto VOP, s v\u00fdjimkou p\u0159\u00edpadu, kdy zhotovitel a objednatel uzav\u0159ou zvl\u00e1\u0161tn\u00ed smlouvu o poskytov\u00e1n\u00ed slu\u017eeb, ve kter\u00e9 pou\u017eit\u00ed t\u011bchto VOP zcela nebo \u010d\u00e1ste\u010dn\u011b vylou\u010d\u00ed.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 2<br \/>\nDefinice n\u011bkter\u00fdch pojm\u016f<\/h5>\n<p style=\"text-align: center\">2.1 <strong>Zhotovitel<\/strong> \u2013 pr\u00e1vnick\u00e1 osoba uveden\u00e1 v bod\u011b 1.1 t\u011bchto VOP, kter\u00e1 podle nich poskytuje slu\u017eby (tj. HOLLEN CZ s.r.o.).<br \/>\n2.2 Objednatel \u2013 pr\u00e1vnick\u00e1 osoba, kter\u00e1 si od zhotovitele objedn\u00e1v\u00e1 slu\u017eby dle t\u011bchto VOP.<br \/>\n2.3 <strong>Odb\u011bratel<\/strong> &#8211; pr\u00e1vnick\u00e1 osoba, kter\u00e9 jsou ur\u010deny komponenty, kter\u00fdch se t\u00fdk\u00e1 poskytov\u00e1n\u00ed slu\u017eeb podle t\u011bchto VOP; odb\u011bratel a objednatel m\u016f\u017ee, ale nemus\u00ed, b\u00fdt tat\u00e1\u017e osoba.<br \/>\n2.4<strong> Komponent<\/strong> \u2013 sou\u010d\u00e1stka, d\u00edl, zbo\u017e\u00ed, polotovar, materi\u00e1l nebo jak\u00e1koliv jejich kombinace, kter\u00e9 se t\u00fdkaj\u00ed slu\u017eby poskytovan\u00e9 podle t\u011bchto VOP.<br \/>\n2.5 <strong>Objedn\u00e1vka<\/strong> \u2013 dokument, kter\u00fdm si objednatel objedn\u00e1v\u00e1 konkr\u00e9tn\u00ed zak\u00e1zku a kter\u00fd je vyhotoven, doru\u010den a podeps\u00e1n v souladu s \u010dl\u00e1nkem 4 t\u011bchto VOP. Akceptac\u00ed objedn\u00e1vky ze strany zhotovitele v souladu s \u010dl\u00e1nkem 4 t\u011bchto VOP doch\u00e1z\u00ed k uzav\u0159en\u00ed smluvn\u00edho vztahu mezi zhotovitelem a objednatelem.<br \/>\n2.6 <strong>Zak\u00e1zka<\/strong> \u2013 slu\u017eba nebo soubor slu\u017eeb dle t\u011bchto VOP, kter\u00e9 se t\u00fdkaj\u00ed komponent\u016f a jsou poskytov\u00e1ny na z\u00e1klad\u011b jedn\u00e9 konkr\u00e9tn\u00ed objedn\u00e1vky.<br \/>\n2.7 <strong>Osoba odpov\u011bdn\u00e1 za pracovn\u00ed postup<\/strong> \u2013 odpov\u011bdn\u00e1 osoba na stran\u011b objednatele (v\u011bt\u0161inou pracovn\u00edk odpov\u011bdn\u00fd za kvalitu, n\u00e1kup, logistiku p\u0159\u00edpadn\u011b v\u00fdrobu apod.) ur\u010den\u00e1 pro p\u0159\u00edslu\u0161nou zak\u00e1zku v objedn\u00e1vce, p\u0159\u00edpadn\u011b osoba, jej\u00ed\u017e takov\u00e9 postaven\u00ed p\u0159izn\u00e1v\u00e1 bod 10.4 t\u011bchto VOP a jeho podbody; touto osobou m\u016f\u017ee b\u00fdt na z\u00e1klad\u011b rozhodnut\u00ed objednatele i osoba na stran\u011b odb\u011bratele (nebo i jin\u00e9 t\u0159et\u00ed osoby), jej\u00ed\u017e jedn\u00e1n\u00ed v\u0161ak v takov\u00e9m p\u0159\u00edpad\u011b zavazuje ve smyslu t\u011bchto VOP p\u0159\u00edmo objednatele.<br \/>\n2.8 <strong>Osoba opr\u00e1vn\u011bn\u00e1 podepsat pracovn\u00ed v\u00fdkaz<\/strong> \u2013 jak\u00e1koliv osoba ur\u010den\u00e1 objednatelem v objedn\u00e1vce pro tuto pozici, p\u0159\u00edpadn\u011b osoba, jej\u00ed\u017e takov\u00e9 postaven\u00ed p\u0159izn\u00e1v\u00e1 bod 10.5 t\u011bchto VOP; touto osobou m\u016f\u017ee b\u00fdt na z\u00e1klad\u011b rozhodnut\u00ed objednatele i osoba na stran\u011b odb\u011bratele (nebo i jin\u00e9 t\u0159et\u00ed osoby), jej\u00ed\u017e jedn\u00e1n\u00ed v\u0161ak v takov\u00e9m p\u0159\u00edpad\u011b zavazuje ve smyslu t\u011bchto VOP p\u0159\u00edmo objednatele.<br \/>\n2.9 <strong>Pracovn\u00edci zhotovitele<\/strong> \u2013 zam\u011bstnanci nebo jin\u00e9 spolupracuj\u00edc\u00ed osoby zhotovitele (fyzick\u00e9 osoby \u2013 podnikatel\u00e9, pr\u00e1vnick\u00e9 osoby), resp. jeho subdodavatele, kte\u0159\u00ed zabezpe\u010duj\u00ed poskytov\u00e1n\u00ed slu\u017eeb podle t\u011bchto VOP jm\u00e9nem zhotovitele pro objednatele; jsou jimi zejm\u00e9na oper\u00e1to\u0159i, technici, rezidenti, koordin\u00e1to\u0159i.<br \/>\n2.9.1 <strong>Technik<\/strong> \u2013 odpov\u011bdn\u00e1 osoba zhotovitele, ur\u010den\u00e1 pro p\u0159\u00edslu\u0161nou zak\u00e1zku v objedn\u00e1vce; za technika se pova\u017euje automaticky i jeho p\u0159\u00edm\u00e1 nad\u0159\u00edzen\u00e1 osoba, pop\u0159\u00edpad\u011b jin\u00e1 osoba, kter\u00e1 jej na uveden\u00e9 pozici prokazateln\u011b vym\u011bnila nebo v jeho nep\u0159\u00edtomnosti zastupuje.<br \/>\n2.10 <strong>Pracovn\u00ed postup<\/strong> \u2013 kl\u00ed\u010dov\u00fd provozn\u00ed p\u00edsemn\u00fd dokument obsahuj\u00edc\u00ed zejm\u00e9na detailn\u00ed popis jednotliv\u00fdch, na komponentech realizovan\u00fdch krok\u016f &#8211; \u00fakon\u016f, kter\u00e9 jsou p\u0159edm\u011btem realizace zak\u00e1zky.<br \/>\n2.11 <strong>Report<\/strong> \u2013 datov\u00fd v\u00fdstup t\u00fdkaj\u00edc\u00ed se konkr\u00e9tn\u00ed zak\u00e1zky za ur\u010dit\u00e9 \u010dasov\u00e9 obdob\u00ed p\u0159ipravovan\u00fd zhotovitelem pro objednatele nebo odb\u011bratele. Report obsahuje zejm\u00e9na \u00fadaje o spot\u0159ebovan\u00e9m \u010dase (\u010dasov\u00e9 n\u00e1ro\u010dnosti realizace zak\u00e1zky v ur\u010dit\u00e9m obdob\u00ed) a vybran\u00e9 informace o komponentech, kter\u00fdch se zak\u00e1zka t\u00fdk\u00e1. Reporty slou\u017e\u00ed k pr\u016fb\u011b\u017en\u00e9mu sledov\u00e1n\u00ed realizace zak\u00e1zky, p\u0159\u00edpadn\u011b zvl\u00e1\u0161tn\u00edch ukazatel\u016f bezprost\u0159edn\u011b se t\u00fdkaj\u00edc\u00edch realizace zak\u00e1zky (nap\u0159. administrace, prostoje, logistika \u2013 v\u010detn\u011b po\u010dtu palet, dopravy, po\u010dtu j\u00edzd, \u010dasu str\u00e1ven\u00e9ho logistick\u00fdmi operacemi).<br \/>\n2.12 Pracovn\u00ed v\u00fdkaz \u2013 dokument potvrzuj\u00edc\u00ed druh a rozsah poskytnut\u00fdch slu\u017eeb, kter\u00fd je podkladem pro fakturaci.<br \/>\n2.13<strong> 8D report<\/strong> \u2013 b\u011b\u017en\u00e1 a v automobilov\u00e9m pr\u016fmyslu standardn\u011b pou\u017e\u00edvan\u00e1 metoda pro zlep\u0161en\u00ed kvality procesu a pro \u0159e\u0161en\u00ed r\u016fzn\u00fdch probl\u00e9m\u016f s c\u00edlem identifikovat, opravit a odstranit opakov\u00e1n\u00ed probl\u00e9mu a je u\u017eite\u010dn\u00e1 p\u0159i zlep\u0161ov\u00e1n\u00ed kvality v\u00fdrobk\u016f, v\u00fdroby a slu\u017eeb; zav\u00e1d\u00ed do\u010dasn\u00e1 nebo trval\u00e1 n\u00e1pravn\u00e1 opat\u0159en\u00ed na z\u00e1klad\u011b statistick\u00e9 anal\u00fdzy probl\u00e9mu a zam\u011b\u0159uje se na p\u016fvod probl\u00e9mu.<br \/>\n2.14 <strong>MetriQ<\/strong> \u2013 elektronick\u00e1 aplikace zhotovitele, slou\u017e\u00edc\u00ed pro digitalizaci pracovi\u0161t\u011b, zam\u011b\u0159en\u00e1 zejm\u00e9na na digit\u00e1ln\u00ed sb\u011br, distribuci a prezentaci dat o jednotliv\u00fdch zak\u00e1zk\u00e1ch a elektronick\u00e9 sd\u00edlen\u00ed dokument\u016f v\u00fdznamn\u00fdch pro zak\u00e1zku. MetriQ m\u00e1 charakter cloudov\u00e9ho \u0159e\u0161en\u00ed, je po\u010d\u00edta\u010dov\u00fdm programem a je chr\u00e1n\u011bn autorsk\u00fdm pr\u00e1vem, p\u0159i\u010dem\u017e objednatel m\u00e1 pr\u00e1vo na jeho pou\u017e\u00edv\u00e1n\u00ed po uzav\u0159en\u00ed p\u0159\u00edslu\u0161n\u00e9 licen\u010dn\u00ed smlouvy. Objednatel m\u016f\u017ee vyu\u017e\u00edvat MetriQ v rozsahu a zp\u016fsobem uveden\u00fdm v \u010dl\u00e1nku 16 t\u011bchto VOP.<br \/>\n2.14.1 <strong>Samostatn\u00e1 licen\u010dn\u00ed smlouva<\/strong> je zvl\u00e1\u0161tn\u00ed smlouvou, nez\u00e1vislou na konkr\u00e9tn\u00ed zak\u00e1zce, kter\u00e1 je jako \u201elicen\u010dn\u00ed smlouva\u201c tak\u00e9 ozna\u010dena a je uzav\u0159ena mezi zhotovitelem a objednatelem ve form\u011b zvl\u00e1\u0161tn\u00edho dokumentu.<br \/>\n2.14.2 <strong>Objedn\u00e1vkov\u00e1 licen\u010dn\u00ed smlouva<\/strong> je licen\u010dn\u00ed smlouvou odli\u0161nou od samostatn\u00e9 licen\u010dn\u00ed smlouvy ak jej\u00edmu uzav\u0159en\u00ed doch\u00e1z\u00ed na z\u00e1klad\u011b objedn\u00e1vky (kter\u00e1 obsahuje vyj\u00e1d\u0159en\u00fd z\u00e1jem objednatele vyu\u017e\u00edvat MetriQ p\u0159i konkr\u00e9tn\u00ed zak\u00e1zce) a ud\u011blen\u00ed p\u0159\u00edstupu do MetriQ ze strany zhotovitele.<br \/>\n2.15 <strong>SoEK<\/strong> \u2013 smlouva o elektronick\u00e9 komunikaci, uzav\u0159en\u00e1 mezi objednatelem a zhotovitelem, na z\u00e1klad\u011b kter\u00e9 si vz\u00e1jemn\u011b vym\u011b\u0148uj\u00ed a odsouhlasuj\u00ed dokumenty elektronickou formou. Uzav\u0159en\u00ed SoEK v\u0161ak nen\u00ed podm\u00ednkou poskytov\u00e1n\u00ed slu\u017eeb zhotovitelem pro objednatele \u010di odb\u011bratele.<br \/>\n2.16 <strong>B\u011b\u017en\u00fdm pracovn\u00edm dnem<\/strong> je pro \u00fa\u010dely t\u011bchto VOP \u010dasov\u00e9 obdob\u00ed v pracovn\u00edch dnech (posuzovan\u00fdch podle m\u00edsta realizace zak\u00e1zky) v dob\u011b od 8:00 do 16:00. Stanov\u00ed-li se v t\u011bchto VOP lh\u016fta nebo doba v r\u00e1mci b\u011b\u017en\u00e9ho pracovn\u00edho dne, plat\u00ed o nich, \u017ee pokud by lh\u016fta\/doba m\u011bla skon\u010dit a\u017e po z\u00e1v\u011bre\u010dn\u00e9m \u010dase ur\u010den\u00e9m v p\u0159ede\u0161l\u00e9 v\u011bt\u011b, jej\u00ed b\u011bh se koncem b\u011b\u017en\u00e9ho pracovn\u00edho dne pozastavuje a za\u010d\u00edn\u00e1 b\u011b\u017eet op\u011bt a\u017e za\u010d\u00e1tkem n\u00e1sleduj\u00edc\u00edho pracovn\u00edho dne.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 3<br \/>\nSlu\u017eby<\/h5>\n<p style=\"text-align: center\">3.1 Slu\u017eby, kter\u00e9 se poskytuj\u00ed v souladu s t\u011bmito VOP, jsou zejm\u00e9na:<br \/>\na) slu\u017eby v oblasti zaji\u0161t\u011bn\u00ed kvality produkce a\/nebo proces\u016f, kter\u00e9 zahrnuj\u00ed zejm\u00e9na kontrolu komponent\u016f spojenou s t\u0159\u00edd\u00edc\u00edmi (tzv. sortovac\u00edmi) \u010dinnostmi a p\u0159\u00edpadn\u00fdmi korek\u010dn\u00edmi pracemi, dodate\u010dn\u00fdmi \u00fapravami, dokon\u010dovac\u00edmi a mont\u00e1\u017en\u00edmi slu\u017ebami,<br \/>\nb) jak\u00e9koli dal\u0161\u00ed slu\u017eby souvisej\u00edc\u00ed se zaji\u0161t\u011bn\u00edm kvality komponent\u016f, slu\u017eby podpory produkce, d\u00edlensk\u00fdch prac\u00ed, logistick\u00fdch a asisten\u010dn\u00edch slu\u017eeb (d\u00e1le jen \u201eslu\u017eby\u201d).<br \/>\n3.2 Konkr\u00e9tn\u00ed druh a rozsah poskytovan\u00fdch slu\u017eeb je ur\u010den ve smlouv\u011b\/objedn\u00e1vce.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 4<br \/>\nObjedn\u00e1v\u00e1n\u00ed slu\u017eeb<\/h5>\n<p style=\"text-align: center\">4.1 Slu\u017eby dle t\u011bchto VOP jsou poskytov\u00e1ny na z\u00e1klad\u011b samostatn\u00e9 smlouvy nebo zvl\u00e1\u0161tn\u00edch oboustrann\u011b odsouhlasen\u00fdch objedn\u00e1vek, p\u0159i\u010dem\u017e v p\u0159\u00edpad\u011b objedn\u00e1vky smluvn\u00ed vztah mezi zhotovitelem a objednatelem vznikne zhotovitelov\u00fdm akceptov\u00e1n\u00edm objedn\u00e1vky objednatele, vystaven\u00e9 dle t\u011bchto VOP. Sou\u010d\u00e1st\u00ed smluvn\u00edho vztahu, kter\u00fd vznik\u00e1 na z\u00e1klad\u011b p\u0159ede\u0161l\u00e9 v\u011bty jsou i tyto VOP.<br \/>\n4.2 Objedn\u00e1vka mus\u00ed b\u00fdt zachycena p\u00edsemn\u011b, a to bu\u010f v listinn\u00e9 (pap\u00edrov\u00e9) nebo elektronick\u00e9 podob\u011b a mus\u00ed b\u00fdt doru\u010dov\u00e1na:<br \/>\na) elektronickou cestou, zejm\u00e9na: do datov\u00e9 schr\u00e1nky \u010di formou emailu, jeho\u017e p\u0159\u00edlohou je sken pap\u00edrov\u00e9ho vyhotoven\u00ed objedn\u00e1vky nebo elektronick\u00fd soubor podepsan\u00fd elektronick\u00fdm podpisem umo\u017e\u0148uj\u00edc\u00edm jednozna\u010dnou a nezam\u011bnitelnou identifikaci osoby jednaj\u00edc\u00ed za objednatele, ii\/prost\u0159ednictv\u00edm MetriQ, pokud mezi sebou maj\u00ed objednatel a zhotovitel podepsanou SoEK,<br \/>\nb) osobn\u011b.<br \/>\n4.2.1 Objedn\u00e1vka mus\u00ed obsahovat:<br \/>\na) ozna\u010den\u00ed sou\u010d\u00e1sti nebo sou\u010d\u00e1st\u00ed, kter\u00e9 budou p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eeb v r\u00e1mci zak\u00e1zky,<br \/>\nb) vymezen\u00ed, rozsah a popis objedn\u00e1van\u00fdch slu\u017eeb, v\u010detn\u011b definov\u00e1n\u00ed p\u0159\u00edslu\u0161n\u00fdch m\u011b\u0159iteln\u00fdch jednotek t\u00fdkaj\u00edc\u00edch se objedn\u00e1van\u00fdch slu\u017eeb (nap\u0159. mno\u017estv\u00ed, \u010das), pokud je to p\u0159i dan\u00e9 slu\u017eb\u011b mo\u017en\u00e9,<br \/>\nc) ur\u010den\u00ed m\u00edsta realizace zak\u00e1zky (bod 6.1 t\u011bchto VOP),<br \/>\nd) ur\u010den\u00ed data zah\u00e1jen\u00ed realizace zak\u00e1zky,<br \/>\ne) ur\u010den\u00ed konkr\u00e9tn\u00edho technika pro danou zak\u00e1zku,<br \/>\nf) ur\u010den\u00ed odm\u011bny za objedn\u00e1van\u00e9 slu\u017eby,<br \/>\ng) jm\u00e9no, p\u0159\u00edjmen\u00ed, emailovou adresu (a p\u0159\u00edpadn\u011b i funkci) osoby podepisuj\u00edc\u00ed objedn\u00e1vku za objednatele, p\u0159i\u010dem\u017e pokud emailov\u00e1 adresa nebude zvl\u00e1\u0161\u0165 v objedn\u00e1vce uvedena, pova\u017euje se za emailovou adresu podle tohoto bodu emailov\u00e1 adresa, ze kter\u00e9 byla objedn\u00e1vka zhotoviteli doru\u010dena,<br \/>\nh) prohl\u00e1\u0161en\u00ed smluvn\u00edch stran, \u017ee tyto VOP jsou sou\u010d\u00e1st\u00ed smluvn\u00edho vztahu, kter\u00fd vznikne na z\u00e1klad\u011b akceptovan\u00e9 objedn\u00e1vky.<br \/>\n4.2.2 Objedn\u00e1vka m\u016f\u017ee obsahovat tak\u00e9:<br \/>\na) ur\u010den\u00ed p\u0159edpokl\u00e1dan\u00e9ho term\u00ednu ukon\u010den\u00ed poskytov\u00e1n\u00ed slu\u017eeb,<br \/>\nb) ur\u010den\u00ed osoby opr\u00e1vn\u011bn\u00e9 podepsat pracovn\u00ed v\u00fdkaz,<br \/>\nc) ur\u010den\u00ed osoby odpov\u011bdn\u00e9 za pracovn\u00ed postup,<br \/>\nd) ur\u010den\u00ed osoby finan\u010dn\u00edho odd\u011blen\u00ed objednatele, kter\u00e1 je kontaktn\u00ed osobou ve finan\u010dn\u00edch v\u011bcech (v\u010detn\u011b \u00fahrady faktur),<br \/>\ne) po\u017eadavek na zaji\u0161t\u011bn\u00ed vymezen\u00fdch pom\u016fcek zhotovitelem (bod 5.7 t\u011bchto VOP),<br \/>\nf) po\u017eadavek na formu a interval poskytov\u00e1n\u00ed report\u016f (bod 9.1.1 t\u011bchto VOP),<br \/>\ng) pracovn\u00ed postup (bod 5.1 t\u011bchto VOP),<br \/>\nh) ur\u010den\u00ed pau\u0161\u00e1ln\u00ed odm\u011bny a rozsahu slu\u017eeb, kter\u00e9 pokr\u00fdv\u00e1,<br \/>\ni) ur\u010den\u00ed zvl\u00e1\u0161tn\u00edho druhu n\u00e1klad\u016f, kter\u00e9 objednatel uhrad\u00ed zhotoviteli (bod 11.4 t\u011bchto VOP),<br \/>\nj) \u010d\u00edslo objedn\u00e1vky,<br \/>\nk) po\u017eadavek na zasl\u00e1n\u00ed pap\u00edrov\u00e9 faktury,<br \/>\nl) osobu\/email, kam se m\u00e1 doru\u010dovat elektronick\u00e1 faktura, p\u0159\u00edp. adresu, kam se m\u00e1 doru\u010dovat pap\u00edrov\u00e1 faktura (bod 12.3.1 t\u011bchto VOP),<br \/>\nm) adresu z\u00e1vodu, kter\u00fdm se pro \u00fa\u010dely zak\u00e1zky rozum\u00ed provoz objednatele, kter\u00e9ho se zak\u00e1zka t\u00fdk\u00e1,<br \/>\nn) p\u0159\u00edpadn\u00e9 dal\u0161\u00ed dohody.<br \/>\n4.2.3 V objedn\u00e1vce (nebo jej\u00ed p\u0159\u00edloze) m\u016f\u017ee b\u00fdt ur\u010deno i v\u00edce osob odpov\u011bdn\u00fdch za pracovn\u00ed postup, p\u0159i\u010dem\u017e m\u016f\u017ee b\u00fdt ur\u010deno i vz\u00e1jemn\u00e9 rozd\u011blen\u00ed jejich jednotliv\u00fdch kompetenc\u00ed vypl\u00fdvaj\u00edc\u00edch z t\u011bchto VOP (nap\u0159. pr\u00e1vo na podepisov\u00e1n\u00ed pracovn\u00edho postupu a jeho dodatk\u016f, pr\u00e1vo jednat v r\u00e1mci reklama\u010dn\u00edho procesu apod.).<br \/>\n4.3 Na objedn\u00e1vky se p\u0159ednostn\u011b pou\u017e\u00edvaj\u00ed zhotovitelem vytvo\u0159en\u00e9 formul\u00e1\u0159e objedn\u00e1vek. Formul\u00e1\u0159 objedn\u00e1vky p\u0159edvypln\u00ed na z\u00e1klad\u011b informac\u00ed a podklad\u016f dodan\u00fdch objednatelem zhotovitel, kter\u00fd ji n\u00e1sledn\u011b zas\u00edl\u00e1 objednateli. Objednatel po dopln\u011bn\u00ed\/oprav\u011b p\u0159\u00edpadn\u00fdch chyb\u011bj\u00edc\u00edch\/nespr\u00e1vn\u00fdch \u00fadaj\u016f za\u0161le podepsanou z\u00e1vaznou objedn\u00e1vku zhotoviteli. Na vznik smluvn\u00edho vztahu se vy\u017eaduje, aby objedn\u00e1vka byla zhotovitelem n\u00e1sledn\u011b akceptov\u00e1na formou jej\u00edho podeps\u00e1n\u00ed opr\u00e1vn\u011bnou osobou zhotovitele (bod 10.1 t\u011bchto VOP). Akceptovan\u00e1 objedn\u00e1vka se (jako smlouva) st\u00e1v\u00e1 pro ob\u011b smluvn\u00ed strany z\u00e1vaznou a\u017e okam\u017eikem \u0159\u00e1dn\u00e9ho doru\u010den\u00ed akceptovan\u00e9 (tj. ob\u011bma smluvn\u00edmi stranami podepsan\u00e9) objedn\u00e1vky zhotovitelem objednateli podle bodu 4.5 tohoto \u010dl\u00e1nku.<br \/>\n4.3.1 Je-li uzav\u0159ena SoEK, objedn\u00e1vky se mohou uzav\u00edrat i v souladu s jej\u00edmi ustanoven\u00edmi, zejm\u00e9na p\u0159es MetriQ.<br \/>\n4.4 Objedn\u00e1vka objednatele se pova\u017euje za \u0159\u00e1dn\u011b doru\u010denou zhotoviteli v p\u0159\u00edpad\u011b jej\u00edho doru\u010den\u00ed:<br \/>\na) v listinn\u00e9 podob\u011b do rukou opr\u00e1vn\u011bn\u00e9 osoby zhotovitele (bod 10.1 t\u011bchto VOP),<br \/>\nb) do datov\u00e9ho schr\u00e1nky nebo emailem zaslan\u00fdm a doru\u010den\u00fdm i\/ na emailovou adresu technika, kter\u00e1 je uvedena v p\u0159edvypln\u011bn\u00e9m formul\u00e1\u0159i objedn\u00e1vky (bod 4.3 tohoto \u010dl\u00e1nku) nebo ii\/ na stejnou adresu zhotovitele, ze kter\u00e9 byl p\u0159edvypln\u011bn\u00fd formul\u00e1\u0159 objedn\u00e1vky (bod 4.3 tohoto \u010dl\u00e1nku) odesl\u00e1n,<br \/>\nc) je-li uzav\u0159ena SoEK, i zp\u016fsobem v n\u00ed uveden\u00fdm.<br \/>\n4.5 Zhotovitelem akceptovan\u00e1 objedn\u00e1vka se pova\u017euje za \u0159\u00e1dn\u011b doru\u010denou v p\u0159\u00edpad\u011b jej\u00edho doru\u010den\u00ed:<br \/>\na) v listinn\u00e9 podob\u011b do rukou jak\u00e9koli kontaktn\u00ed osoby na stran\u011b objednatele,<br \/>\nb) do datov\u00e9ho schr\u00e1nky nebo emailem zaslan\u00fdm na v objedn\u00e1vce uveden\u00fd email osoby objednatele, kter\u00e1 objedn\u00e1vku za objednatele podepsala,<br \/>\nc) je-li uzav\u0159ena SoEK i zp\u016fsobem v n\u00ed uveden\u00fdm.<br \/>\n4.6 Zhotovitel nen\u00ed povinen akceptovat z\u00e1vaznou objedn\u00e1vku objednatele. V p\u0159\u00edpad\u011b, \u017ee nedojde k akceptov\u00e1n\u00ed z\u00e1vazn\u00e9 objedn\u00e1vky a jej\u00edmu doru\u010den\u00ed objednateli ve lh\u016ft\u011b 48 hodin od jej\u00edho doru\u010den\u00ed zhotoviteli, ztr\u00e1c\u00ed z\u00e1vazn\u00e1 objedn\u00e1vka svoji platnost.<br \/>\n4.7 V p\u0159\u00edpad\u011b, \u017ee dojde po uzav\u0159en\u00ed smlouvy smluvn\u00edho vztahu podle ustanoven\u00ed tohoto \u010dl\u00e1nku ze strany objednatele k vystaven\u00ed dal\u0161\u00ed objedn\u00e1vky na toto\u017enou slu\u017ebu, tato se pova\u017euje pouze za pr\u00e1vn\u011b nez\u00e1vaznou intern\u00ed objedn\u00e1vku vystavenou v\u00fdlu\u010dn\u011b pro intern\u00ed pot\u0159eby objednatele (nap\u0159. SAP ERP), a to iv p\u0159\u00edpad\u011b, \u017ee zhotovitel takovou objedn\u00e1vku potvrd\u00ed, tj. takov\u00e1 pozd\u011bj\u0161\u00ed objedn\u00e1vka nem\u011bn\u00ed ani. nenahrazuje p\u016fvodn\u00ed smluvn\u00ed vztah a pova\u017euje se za v\u00fdlu\u010dn\u011b intern\u00ed dokument objednatele (ur\u010den\u00fd nap\u0159. pro \u00fa\u010dely fakturace); to neplat\u00ed v p\u0159\u00edpad\u011b v\u00fdslovn\u00e9ho zru\u0161en\u00ed nebo v\u00fdslovn\u00e9 zm\u011bny p\u016fvodn\u00ed objedn\u00e1vky, p\u0159i\u010dem\u017e takov\u00e9 zru\u0161en\u00ed, resp. zm\u011bna objedn\u00e1vky se mus\u00ed jednozna\u010dn\u011b a nezpochybniteln\u011b p\u0159\u00edmo uv\u00e9st v pozd\u011bj\u0161\u00ed objedn\u00e1vce odkazem na p\u016fvodn\u00ed ustanoven\u00ed, kter\u00e1 se ru\u0161\u00ed\/m\u011bn\u00ed, p\u0159\u00edpadn\u011b celou p\u016fvodn\u00ed objedn\u00e1vku identifikovanou konkr\u00e9tn\u00edm datem (na zru\u0161en\u00ed p\u0159ede\u0161l\u00e9 objedn\u00e1vky tedy neposta\u010duje jen obecn\u00e9 ustanoven\u00ed o tom, \u017ee se novou objedn\u00e1vkou nahrazuj\u00ed v\u0161echny dosavadn\u00ed dohody, ani \u017e\u00e1dn\u00e9 obdobn\u00e9 ustanoven\u00ed).<br \/>\n4.8 Zm\u011bnu objedn\u00e1vky je mo\u017en\u00e9 uskute\u010dnit zejm\u00e9na emailovou dohodou smluvn\u00edch stran o obsahu zm\u011bny (v\u010detn\u011b vz\u00e1jemn\u00e9ho odsouhlasen\u00ed nov\u00e9ho pracovn\u00edho postupu) nebo vystaven\u00edm nov\u00e9 objedn\u00e1vky (ustanoven\u00ed tohoto \u010dl\u00e1nku se p\u0159itom pou\u017eij\u00ed obdobn\u011b), a to prost\u0159ednictv\u00edm osob opr\u00e1vn\u011bn\u00fdch ke zm\u011bn\u011b objedn\u00e1vky dle bodu 10.2 t\u011bchto VOP, v souladu s ustanoven\u00edmi bodu 4.9 tohoto \u010dl\u00e1nku. V p\u0159\u00edpad\u011b uzav\u0159en\u00e9 SoEK lze zm\u011bnu objedn\u00e1vky prov\u00e9st v\u017edy i zp\u016fsobem z n\u00ed vypl\u00fdvaj\u00edc\u00edm (zejm\u00e9na prost\u0159ednictv\u00edm MetriQ).<br \/>\n4.9 Zm\u011bnu n\u00e1sleduj\u00edc\u00edch podm\u00ednek realizace zak\u00e1zky lze prov\u00e9st i oboustrann\u00fdm odsouhlasen\u00edm emailem bez pot\u0159eby odsouhlasen\u00ed nov\u00e9 objedn\u00e1vky, resp. v p\u0159\u00edpad\u011b uzav\u0159en\u00e9 SoEK i prost\u0159ednictv\u00edm MetriQ, resp. jin\u00fdm, j\u00ed p\u0159edpokl\u00e1dan\u00fdm, zp\u016fsobem:<br \/>\na) d\u00e9lky trv\u00e1n\u00ed zak\u00e1zky,<br \/>\nb) vymezen\u00ed, rozsah a popis objedn\u00e1van\u00fdch slu\u017eeb (bod 4.2.1 p\u00edsm. b) tohoto \u010dl\u00e1nku), v\u010detn\u011b zm\u011bny pracovn\u00edho postupu (bod 4.2.2 p\u00edsm. g) tohoto \u010dl\u00e1nku),<br \/>\nc) omezen\u00ed celkov\u00e9ho objemu\/hodnoty zak\u00e1zky, a to i sm\u011brem nahoru (tj. zv\u00fd\u0161en\u00ed),<br \/>\nd) zm\u011bna\/roz\u0161\u00ed\u0159en\u00ed m\u00edsta realizace zak\u00e1zky (bod 4.2.1 p\u00edsm. c) tohoto \u010dl\u00e1nku),<br \/>\ne) zm\u011bna\/zaveden\u00ed p\u0159\u00edplatk\u016f podle t\u011bchto VOP, kter\u00e9 byly p\u016fvodn\u011b vylou\u010deny.<br \/>\n4.9.1 Zm\u011bna objedn\u00e1vky mus\u00ed b\u00fdt v ka\u017ed\u00e9m p\u0159\u00edpad\u011b zachycena p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem, p\u0159i\u010dem\u017e k dohodnut\u00ed obsahu zm\u011bny jsou opr\u00e1vn\u011bn\u00e9 osoby podle bod\u016f 10.1 a 10.2 t\u011bchto VOP.<br \/>\n4.9.2 Nov\u011b dohodnut\u00e9 podm\u00ednky plat\u00ed od momentu uveden\u00e9ho v objedn\u00e1vce; nen\u00ed-li takov\u00fd moment v objedn\u00e1vce uveden, tak od jej\u00edho akceptov\u00e1n\u00ed zhotovitelem. Na dosavadn\u00ed slu\u017eby poskytovan\u00e9 v r\u00e1mci zak\u00e1zky se aplikuj\u00ed ustanoven\u00ed p\u0159ede\u0161l\u00e9 objedn\u00e1vky, pokud v nov\u00e9 objedn\u00e1vce nen\u00ed uvedeno jinak.<br \/>\n4.10 Hovo\u0159\u00ed-li se v n\u00e1sleduj\u00edc\u00edch \u010dl\u00e1nc\u00edch o objedn\u00e1vce, mysl\u00ed se j\u00ed akceptovan\u00e1 objedn\u00e1vka ve smyslu ustanoven\u00ed tohoto \u010dl\u00e1nku, kterou je zalo\u017een smluvn\u00ed vztah mezi zhotovitelem a objednatelem, p\u0159\u00edpadn\u011b i samostatn\u00e1 smlouva, kter\u00e1 nebyla uzav\u0159ena formou oboustrann\u011b odsouhlasen\u00e9 objedn\u00e1vky, ale jako samostatn\u00e1 listina, a kter\u00e9 se dohodla aplikace t\u011bchto VOP.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 5<br \/>\nProv\u00e1d\u011bn\u00ed zak\u00e1zky<\/h5>\n<p style=\"text-align: center\">5.1 Detailn\u00ed popis zp\u016fsobu realizace ka\u017ed\u00e9 zak\u00e1zky mus\u00ed b\u00fdt uveden v pracovn\u00edm postupu, podepsan\u00e9m technikem a tak\u00e9 osobou odpov\u011bdnou za pracovn\u00ed postup, pokud pracovn\u00ed postup netvo\u0159\u00ed ji\u017e p\u0159\u00edlohu objedn\u00e1vky.<br \/>\n5.2 Na z\u00e1klad\u011b pracovn\u00edho postupu odpov\u011bdn\u00fd pracovn\u00edk zhotovitele (zejm\u00e9na technik) koordinuje realizaci zak\u00e1zky.<br \/>\n5.3 P\u0159\u00edpadn\u00e9 zm\u011bny pracovn\u00edho postupu mus\u00ed b\u00fdt provedeny p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem, a to i\/ dodatkem k pracovn\u00edmu postupu nebo ii\/ vypracov\u00e1n\u00edm aktualizovan\u00e9ho \u00fapln\u00e9ho zn\u011bn\u00ed pracovn\u00edho postupu. Zm\u011bna podle p\u0159ede\u0161l\u00e9 v\u011bty mus\u00ed b\u00fdt odsouhlasena za zhotovitele technikem a na stran\u011b objednatele osobou odpov\u011bdnou za pracovn\u00ed postup, pop\u0159\u00edpad\u011b osobou, kter\u00e1 podepsala objedn\u00e1vku. V dodatku, resp. aktualizovan\u00e9m zn\u011bn\u00ed podle prvn\u00ed v\u011bty, mus\u00ed b\u00fdt uveden popis zm\u011bny a p\u0159esn\u00fd \u010dasov\u00fd \u00fadaj nebo obdobn\u00fd \u00fadaj (nap\u0159. \u010d\u00edslo komponentu) o tom, kdy byla zm\u011bna p\u0159ijata, resp. od kdy m\u00e1 b\u00fdt \u00fa\u010dinn\u00e1.<br \/>\n5.4 Za \u00fa\u010delem \u0159\u00e1dn\u00e9ho proveden\u00ed zak\u00e1zky se zhotovitel zavazuje, \u017ee zajist\u00ed dostate\u010dn\u00fd po\u010det pracovn\u00edk\u016f zhotovitele (s pot\u0159ebn\u00fdmi schopnostmi, znalostmi, v\u00fdkonnost\u00ed a dovednostmi pro danou zak\u00e1zku), kte\u0159\u00ed budou zaji\u0161\u0165ovat realizaci zak\u00e1zky.<br \/>\n5.5 Technik je odpov\u011bdnou osobou zhotovitele ve v\u011bcech t\u00fdkaj\u00edc\u00edch se zak\u00e1zky, p\u0159i\u010dem\u017e zejm\u00e9na:<br \/>\na) odpov\u00edd\u00e1 za pln\u011bn\u00ed a realizaci zak\u00e1zky,<br \/>\nb) spolupod\u00edl\u00ed se na vypracov\u00e1n\u00ed pracovn\u00edho postupu a za zhotovitele tento podepisuje (v\u010detn\u011b dodatk\u016f k n\u011bmu), pokud tyto VOP neur\u010duj\u00ed jinak,<br \/>\nc) vypracov\u00e1v\u00e1 pracovn\u00ed v\u00fdkazy a d\u00edl\u010d\u00ed v\u00fdkazy,<br \/>\nd) vykon\u00e1v\u00e1 \u010dinnosti v r\u00e1mci zaji\u0161t\u011bn\u00ed kvality poskytovan\u00fdch slu\u017eeb a reklama\u010dn\u00edho procesu ve smyslu \u010dl\u00e1nku 13 t\u011bchto VOP,<br \/>\ne) je kontaktn\u00ed osobou zhotovitele, p\u0159ij\u00edmaj\u00edc\u00ed jak\u00e9koli n\u00e1vrhy, p\u0159ipom\u00ednky nebo po\u017eadavky t\u00fdkaj\u00edc\u00ed se zak\u00e1zky; mus\u00ed b\u00fdt neprodlen\u011b informov\u00e1n o jak\u00fdchkoli organiza\u010dn\u00edch zm\u011bn\u00e1ch t\u00fdkaj\u00edc\u00edch se realizace zak\u00e1zky nebo p\u0159ek\u00e1\u017ek\u00e1ch br\u00e1n\u00edc\u00edch jej\u00ed \u0159\u00e1dn\u00e9 a v\u010dasn\u00e9 realizaci,<br \/>\nf) kontaktuje osobu odpov\u011bdnou za pracovn\u00ed postup kdykoli je to nutn\u00e9, zejm\u00e9na v\u0161ak kv\u016fli vy\u017e\u00e1d\u00e1n\u00ed pot\u0159ebn\u00e9 sou\u010dinnosti.<br \/>\n5.6 Pokud se objednatel a zhotovitel nedohodnou jinak, zajist\u00ed si zhotovitel na realizaci zak\u00e1zky z\u00e1kladn\u00ed pom\u016fcky a vybaven\u00ed, n\u00e1\u0159ad\u00ed a pracovn\u00ed materi\u00e1l (nap\u0159. zna\u010dkova\u010de, n\u00e1lepky, identifika\u010dn\u00ed \u0161t\u00edtky, pera, pap\u00edr, formul\u00e1\u0159e, p\u00e1sky a dal\u0161\u00ed spot\u0159ebn\u00ed materi\u00e1l), jako\u017e i prost\u0159edky pro zaji\u0161t\u011bn\u00ed bezpe\u010dnosti a ochrany zdrav\u00ed p\u0159i pr\u00e1ci v b\u011b\u017en\u00e9m rozsahu a spot\u0159eb\u011b (d\u00e1le spolu jen \u201ez\u00e1kladn\u00ed pracovn\u00ed pom\u016fcky\u201d).<br \/>\n5.7 Zhotovitel a objednatel se mohou dohodnout, \u017ee zhotovitel si zajist\u00ed (obvykle za zvl\u00e1\u0161tn\u00ed odm\u011bnu) i dal\u0161\u00ed pracovn\u00ed pom\u016fcky nebo n\u00e1stroje, jako nap\u0159. pracovn\u00ed stoly, osv\u011btlen\u00ed, v\u00e1zac\u00ed n\u00e1\u0159ad\u00ed apod. (d\u00e1le jen \u201enadstandardn\u00ed pom\u016fcky\u201c); tyto zaji\u0161\u0165uje objednatel. zaji\u0161t\u011bno zhotovitelem, mus\u00ed b\u00fdt uvedena v objedn\u00e1vce, p\u0159\u00edpadn\u011b pozd\u011bji zachycena p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem.<br \/>\n5.8 Trv\u00e1-li objednatel p\u0159i poskytov\u00e1n\u00ed slu\u017eby na pou\u017eit\u00ed konkr\u00e9tn\u00edch nadstandardn\u00edch pom\u016fcek (zejm\u00e9na za\u0159\u00edzen\u00ed, materi\u00e1l\u016f, zvl\u00e1\u0161tn\u00edch chemick\u00fdch l\u00e1tek), kter\u00e9 poskytne zhotoviteli s\u00e1m nebo prost\u0159ednictv\u00edm t\u0159et\u00ed osoby (av\u0161ak na pokyn objednatele), je povinen zhotovitele \u0159\u00e1dn\u011b pou\u010dit o jejich pou\u017e\u00edv\u00e1n\u00ed, v\u010detn\u011b poskytnut\u00ed p\u0159\u00edslu\u0161n\u00e9ho n\u00e1vodu k pou\u017eit\u00ed v \u010desk\u00e9m jazyce ao tomto pou\u010den\u00ed a poskytnut\u00ed p\u0159\u00edslu\u0161n\u00fdch n\u00e1vod\u016f vyhotovit p\u00edsemn\u00fd z\u00e1znam podepsan\u00fd osobou na stran\u011b zhotovitele uvedenou v bod\u011b 10.1 t\u011bchto VOP, jinak se p\u0159edpokl\u00e1d\u00e1, \u017ee k pou\u010den\u00ed nedo\u0161lo. nespr\u00e1vn\u00e9 manipulace s chemick\u00fdmi l\u00e1tkami.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 6<br \/>\nM\u00edsto realizace zak\u00e1zky<\/h5>\n<p style=\"text-align: center\">6.1 Slu\u017eby dle t\u011bchto VOP jsou poskytov\u00e1ny zejm\u00e9na v prostor\u00e1ch objednatele, nebo v prostor\u00e1ch odb\u011bratele nebo v prostor\u00e1ch zhotovitele. P\u0159esn\u00e9 m\u00edsto realizace zak\u00e1zky je t\u0159eba specifikovat v objedn\u00e1vce.<br \/>\n6.2 Objednatel je povinen zajistit vhodn\u00e9 prostory pro poskytov\u00e1n\u00ed slu\u017eeb (zejm\u00e9na m\u00edsto realizace zak\u00e1zky), jako\u017e i pro \u010dinnosti souvisej\u00edc\u00ed s poskytov\u00e1n\u00edm slu\u017eeb (nap\u0159. dovoz a odvoz materi\u00e1lu) a adekv\u00e1tn\u00ed vybaven\u00ed t\u011bchto prostor umo\u017e\u0148uj\u00edc\u00ed efektivn\u00ed poskytov\u00e1n\u00ed slu\u017eeb. prostory spl\u0148uj\u00ed v\u0161echny po\u017eadavky stanoven\u00e9 p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy, zejm\u00e9na upravuj\u00edc\u00edmi bezpe\u010dnost a ochranu zdrav\u00ed p\u0159i pr\u00e1ci a po\u017e\u00e1rn\u00ed ochranu Uveden\u00e9 plat\u00ed i pokud jde o z\u00e1vod (bod) 4.2.2 p\u00edsm. m) t\u011bchto VOP).<br \/>\n6.3 Objednatel je povinen zajistit pracovn\u00edk\u016fm zhotovitele, kte\u0159\u00ed realizuj\u00ed p\u0159\u00edslu\u0161nou zak\u00e1zku, p\u0159\u00edstup do m\u00edsta realizace zak\u00e1zky, pokud se toto nach\u00e1z\u00ed u objednatele, odb\u011bratele nebo u t\u0159et\u00ed osoby a poskytnout jim (nebo jinak zajistit) k tomu \u00fa\u010delu v\u0161echny pot\u0159ebn\u00e9 prost\u0159edky (identifika\u010dn\u00ed karty, \u010dipy, visa\u010dky apod.).<br \/>\n6.4 Ustanoven\u00ed bod\u016f 6.2 a 6.3 tohoto \u010dl\u00e1nku se nepou\u017eij\u00ed, pokud zhotovitel poskytuje slu\u017eby ve vlastn\u00edch prostor\u00e1ch.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 7<br \/>\n\u010cas realizace zak\u00e1zky<\/h5>\n<p style=\"text-align: center\">7.1 Zhotovitel se zavazuje zajistit za\u010d\u00e1tek realizace zak\u00e1zky v dob\u011b dohodnut\u00e9 v objedn\u00e1vce, jinak v obvyklou dobu s p\u0159ihl\u00e9dnut\u00edm ke vzd\u00e1lenosti a dostupnosti m\u00edsta realizace zak\u00e1zky.<br \/>\n7.1.1 P\u0159edpokladem dodr\u017een\u00ed za\u010d\u00e1tku realizace zak\u00e1zky ze strany zhotovitele je poskytnut\u00ed ve\u0161ker\u00e9 nezbytn\u00e9 sou\u010dinnosti ze strany objednatele podle \u010dl\u00e1nku 8 t\u011bchto VOP.<br \/>\n7.2 Po\u010det hodin poskytov\u00e1n\u00ed slu\u017eeb bude pr\u016fb\u011b\u017en\u011b zaznamen\u00e1v\u00e1n do jednoho nebo v\u00edce report\u016f a tak\u00e9 bude obsa\u017een v pracovn\u00edm v\u00fdkazu m\u00edsto hodin se v reportech\/pracovn\u00edm v\u00fdkazu uvede po\u010det kus\u016f, resp. jin\u00e9 m\u011brn\u00e9 jednotky.<br \/>\n7.3 Do doby poskytov\u00e1n\u00ed slu\u017eeb, kter\u00fd bude zaznamen\u00e1n v reportu (bod 9.1 t\u011bchto VOP), se zapo\u010d\u00edt\u00e1v\u00e1 i \u010das pot\u0159ebn\u00fd na:<br \/>\na) \u0159\u00edzen\u00ed a logistick\u00fd p\u0159esun materi\u00e1lu,<br \/>\nb) balic\u00ed pr\u00e1ce as nimi souvisej\u00edc\u00ed organiza\u010dn\u00ed \u00fakony (nap\u0159. zaji\u0161t\u011bn\u00ed dodr\u017eov\u00e1n\u00ed spr\u00e1vn\u00e9ho balic\u00edho postupu po\u017eadovan\u00e9ho nap\u0159. balic\u00edm p\u0159edpisem),<br \/>\nc) sezn\u00e1men\u00ed technika a ostatn\u00edch pracovn\u00edk\u016f zhotovitele s intern\u00edmi p\u0159edpisy m\u00edsta realizace zak\u00e1zky a jejich p\u0159\u00edpadn\u00fdmi zm\u011bnami,<br \/>\nd) prostoje nezavin\u011bn\u00e9 zhotovitelem ani jeho pracovn\u00edky,<br \/>\ne) doby odpov\u00eddaj\u00edc\u00ed d\u00e9lce p\u0159est\u00e1vek v pr\u00e1ci stanoven\u00e9 z\u00e1konem (nap\u0159. poledn\u00ed p\u0159est\u00e1vka),<br \/>\nf) organiza\u010dn\u00ed zabezpe\u010den\u00ed zak\u00e1zky (v\u010detn\u011b setk\u00e1n\u00ed s p\u0159\u00edslu\u0161n\u00fdmi osobami na stran\u011b objednatele, odb\u011bratele nebo t\u0159et\u00edch osob \u2013 nap\u0159. logistick\u00fdch spole\u010dnost\u00ed, za \u00fa\u010delem realizace zak\u00e1zky, \u010das na stran\u011b zhotovitele pot\u0159ebn\u00fd k p\u0159ipom\u00ednkov\u00e1n\u00ed nebo p\u0159\u00edprav\u011b pracovn\u00edho postupu, p\u0159\u00edpadn\u011b jeho zm\u011bny nebo nahrazen\u00ed nov\u00fdm pracovn\u00edm postupem ),<br \/>\ng) zaji\u0161t\u011bn\u00ed vypracov\u00e1v\u00e1n\u00ed report\u016f (v\u010detn\u011b informativn\u00edch), hl\u00e1\u0161en\u00ed a kone\u010dn\u00e9 dokumentace zak\u00e1zky,<br \/>\nh) zaji\u0161t\u011bn\u00ed pot\u0159ebn\u00e9 fotodokumentace (nap\u0159. z d\u016fvodu zachycen\u00ed kvality kontrolovan\u00fdch komponent\u016f).<br \/>\n7.3.1 Pokud se pro ur\u010ditou zak\u00e1zku vyhotovuje pouze pracovn\u00ed v\u00fdkaz (bod 9.2 t\u011bchto VOP), bez vyhotoven\u00ed reportu (bod 9.1 t\u011bchto VOP), ustanoven\u00ed bodu 7.3 t\u011bchto VOP se p\u0159im\u011b\u0159en\u011b aplikuje na pracovn\u00ed v\u00fdkaz.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 8<br \/>\nSou\u010dinnost objednatele<\/h5>\n<p style=\"text-align: center\">8.1 Objednatel je povinen v souvislosti s realizac\u00ed zak\u00e1zky poskytnout zhotoviteli ve\u0161kerou pot\u0159ebnou sou\u010dinnost spo\u010d\u00edvaj\u00edc\u00ed zejm\u00e9na:<br \/>\na) v poskytnut\u00ed v\u0161ech odborn\u00fdch technick\u00fdch informac\u00ed pot\u0159ebn\u00fdch pro \u0159\u00e1dn\u00e9 poskytnut\u00ed slu\u017eeb,<br \/>\nb) v poskytnut\u00ed komponent, kter\u00e9 maj\u00ed b\u00fdt p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eeb, resp. umo\u017en\u011bn\u00ed p\u0159\u00edstupu k nim,<br \/>\nc) v poskytnut\u00ed pot\u0159ebn\u00fdch dodate\u010dn\u00fdch pokyn\u016f a up\u0159esn\u011bn\u00ed po\u017eadavk\u016f t\u00fdkaj\u00edc\u00edch se konkr\u00e9tn\u00ed zak\u00e1zky,<br \/>\nd) v zabezpe\u010den\u00ed pracovn\u00edch pom\u016fcek, n\u00e1stroj\u016f a dal\u0161\u00edho vybaven\u00ed, kter\u00e9 nezaji\u0161\u0165uje zhotovitel,<br \/>\ne) v pr\u016fb\u011b\u017en\u00e9m sledov\u00e1n\u00ed report\u016f a oznamov\u00e1n\u00ed p\u0159\u00edpadn\u00fdch nesrovnalost\u00ed v nich (zp\u016fsobem uveden\u00fdm v bod\u011b 9.1 t\u011bchto VOP a jeho podbodech),<br \/>\nf) v poskytnut\u00ed dal\u0161\u00ed sou\u010dinnosti vypl\u00fdvaj\u00edc\u00ed z ustanoven\u00ed t\u011bchto VOP (nap\u0159. body 5.1, 6.2, 7.2, 13.5),<br \/>\ng) v poskytnut\u00ed ve\u0161ker\u00e9 ostatn\u00ed pot\u0159ebn\u00e9, zejm\u00e9na dodate\u010dn\u011b vy\u017e\u00e1dan\u00e9, sou\u010dinnosti.<br \/>\n8.2 V p\u0159\u00edpad\u011b, \u017ee objednatel neposkytne zhotoviteli pot\u0159ebnou sou\u010dinnost podle p\u0159edchoz\u00edho bodu, zhotovitel je opr\u00e1vn\u011bn p\u0159eru\u0161it poskytov\u00e1n\u00ed slu\u017eeb.<br \/>\n8.3 V p\u0159\u00edpad\u011b, \u017ee v d\u016fsledku neposkytnut\u00ed pot\u0159ebn\u00e9 sou\u010dinnosti objednatelem bude poskytov\u00e1n\u00ed slu\u017eeb p\u0159eru\u0161eno, po dobu trv\u00e1n\u00ed prodlen\u00ed s poskytov\u00e1n\u00edm sou\u010dinnosti podle bodu 8.2 tohoto \u010dl\u00e1nku nen\u00ed zhotovitel v prodlen\u00ed s pln\u011bn\u00edm sv\u00fdch povinnost\u00ed a neodpov\u00edd\u00e1 za jakoukoli \u0161kodu, kter\u00e1 v p\u0159\u00ed\u010dinn\u00e9 souvislosti s takov\u00fdm p\u0159eru\u0161en\u00edm. vznikne; doba p\u0159eru\u0161en\u00ed poskytov\u00e1n\u00ed slu\u017eeb se v takov\u00e9m p\u0159\u00edpad\u011b pova\u017euje za prostoj nezavin\u011bn\u00fd pracovn\u00edky zhotovitele podle bodu 7.3 p\u00edsm. d) t\u011bchto VOP.<br \/>\n8.4 Ustanoven\u00ed tohoto \u010dl\u00e1nku se p\u0159im\u011b\u0159en\u011b vztahuj\u00ed i na odb\u011bratele (p\u0159\u00edpadn\u011b i jinou t\u0159et\u00ed osobu), pokud se zak\u00e1zka realizuje v jeho prostor\u00e1ch nebo s komponenty, kter\u00e9 m\u00e1 ve sv\u00e9 dispozici odb\u011bratel (p\u0159\u00edpadn\u011b jin\u00e1 t\u0159et\u00ed osoba); v takov\u00fdch p\u0159\u00edpadech m\u00e1 objednatel povinnost zajistit poskytov\u00e1n\u00ed sou\u010dinnosti ze strany odb\u011bratele (resp. jin\u00e9 t\u0159et\u00ed osoby) ve stejn\u00e9m rozsahu, jak vypl\u00fdv\u00e1 z ustanoven\u00ed tohoto \u010dl\u00e1nku, a za p\u0159\u00edpadn\u00e9 neposkytnut\u00ed sou\u010dinnosti odb\u011bratel\u016fm odpov\u00edd\u00e1 stejn\u011b, jako kdyby sou\u010dinnost neposkytl s\u00e1m.<br \/>\n8.5 V p\u0159\u00edpad\u011b, \u017ee se zak\u00e1zka t\u00fdk\u00e1 komponent\u016f, kter\u00e9 se v r\u00e1mci automobilov\u00e9ho pr\u016fmyslu pova\u017euj\u00ed za bezpe\u010dnostn\u00ed d\u00edl nebo d\u00edl se specifick\u00fdmi charakteristikami (nap\u0159. bezpe\u010dnostn\u00edmi znaky), mus\u00ed b\u00fdt takto ozna\u010den a\/ v objedn\u00e1vce, b\/ v pracovn\u00edm postupu nebo c\/ v jin\u00e9m p\u00edsemn\u00e9m dokumentu, a to nap\u0159\u00edklad. ozna\u010den\u00edm D\/TLD nebo ESD (d\u00e1le jen \u201ebezpe\u010dnostn\u00ed d\u00edl\u201c); zhotovitel mus\u00ed b\u00fdt prokazateln\u011b sezn\u00e1men s t\u00edm, \u017ee se manipuluje s bezpe\u010dnostn\u00edm d\u00edlem. V p\u0159\u00edpad\u011b, \u017ee objednatel zhotovitele s touto skute\u010dnost\u00ed \u0159\u00e1dn\u011b nesezn\u00e1m\u00ed zp\u016fsobem uveden\u00fdm v tomto bod\u011b, tak se komponenty pro \u00fa\u010dely zak\u00e1zky nepova\u017euj\u00ed za takov\u00fd bezpe\u010dnostn\u00ed d\u00edl (bez ohledu na jeho skute\u010dnou povahu) a zhotovitel neodpov\u00edd\u00e1 za n\u00e1sledky, kter\u00e9 z toho mohou vzniknout (nap\u0159. nespr\u00e1vn\u00e1 manipulace nebo uskladn\u011bn\u00ed a v d\u016fsledku n\u00ed vznikl\u00e1 \u0161koda) a objednateli ani nevzniknou v\u016f\u010di zhotoviteli jak\u00e9koli n\u00e1roky maj\u00edc\u00ed p\u016fvod nebo souvis\u00ed s t\u00edm, \u017ee ve skute\u010dnosti \u0161lo o bezpe\u010dnostn\u00ed d\u00edl. Za nedostatky pracovn\u00edho postupu t\u00fdkaj\u00edc\u00ed se manipulace s bezpe\u010dnostn\u00edm d\u00edlem odpov\u00edd\u00e1 v\u00fdlu\u010dn\u011b objednatel.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 9<br \/>\nReporty, pracovn\u00ed v\u00fdkaz<\/h5>\n<p style=\"text-align: center\"><strong>9.1 Reporty<\/strong><br \/>\nZhotovitel (obvykle prost\u0159ednictv\u00edm technika, koordin\u00e1tora nebo pracovn\u00edka administrativy) po\u0159izuje b\u011bhem realizace zak\u00e1zky jeden nebo v\u00edce report\u016f. V reportech se nezp\u0159\u00edstup\u0148uj\u00ed data o konkr\u00e9tn\u00edch osob\u00e1ch pod\u00edlej\u00edc\u00edch se na realizaci zak\u00e1zky na stran\u011b zhotovitele ani konkr\u00e9tn\u00ed \u010dasy, kdy se tyto osoby na zak\u00e1zce pod\u00edlely, pokud ne je dohodnuto jinak. Report m\u016f\u017ee zhotovitel \u010d\u00e1ste\u010dn\u011b anonymizovat, aby se zamezilo p\u0159\u00edpadn\u00e9mu zneu\u017eit\u00ed dat.<br \/>\n9.1.1 Reporty jsou vytv\u00e1\u0159eny za ur\u010dit\u00e9 ucelen\u00e9 \u010dasov\u00e9 obdob\u00ed (obvykle den nebo t\u00fdden), pokud nen\u00ed uvedeno jinak.<br \/>\n9.1.2 Zhotovitel a objednatel se mohou kdykoli dohodnout na intervalech vyhotovov\u00e1n\u00ed a zp\u0159\u00edstup\u0148ov\u00e1n\u00ed report\u016f, dle bodu 9.1.3 tohoto \u010dl\u00e1nku.<br \/>\n9.1.3 Pokud objedn\u00e1vka neobsahuje ustanoven\u00ed o zp\u0159\u00edstup\u0148ov\u00e1n\u00ed report\u016f a objednatel vznese po\u017eadavek na jejich zp\u0159\u00edstup\u0148ov\u00e1n\u00ed (tj. a\u017e po akceptaci objedn\u00e1vky zhotovitelem), m\u016f\u017ee zhotovitel po\u017eadovat zv\u00fd\u0161en\u00ed ceny za poskytovan\u00e9 slu\u017eby; do doby dohody o zm\u011bn\u011b ceny, nen\u00ed zhotovitel povinen reporty objednateli zp\u0159\u00edstup\u0148ovat. Obdobn\u011b to plat\u00ed i pro po\u017eadavek na zv\u00fd\u0161en\u00ed v objedn\u00e1vce dohodnut\u00e9ho intervalu, kter\u00e1 se m\u016f\u017ee prom\u00edtnout do zv\u00fd\u0161en\u00ed ceny za poskytovan\u00e9 slu\u017eby. Po\u017eadavek na sn\u00ed\u017een\u00ed intervalu vliv na cenu nem\u00e1.<br \/>\n9.1.4 Pokud objedn\u00e1vka ani pozd\u011bj\u0161\u00ed dohoda objednatele a zhotovitele neobsahuje ustanoven\u00ed o intervalech vyhotovov\u00e1n\u00ed a zp\u0159\u00edstup\u0148ov\u00e1n\u00ed report\u016f, nen\u00ed zhotovitel povinen reporty po\u0159izovat v\u016fbec;<br \/>\n9.1.5 Zhotovitel m\u016f\u017ee reporty zp\u0159\u00edstupnit v\u017edy i \u010dast\u011bji, ne\u017e je dohodnuto.<br \/>\n9.1.6 Reporty zp\u0159\u00edstup\u0148uje zhotovitel osob\u00e1m objednatele ur\u010den\u00fdm v objedn\u00e1vce nebo v jin\u00e9m p\u00edsemn\u00e9m dokumentu vyhotoven\u00e9m objednatelem a prokazateln\u011b doru\u010den\u00e9m zhotoviteli se v\u017edy zp\u0159\u00edstup\u0148uj\u00ed osob\u011b opr\u00e1vn\u011bn\u00e9 podepsat pracovn\u00ed v\u00fdkaz. jsou reporty zp\u0159\u00edstup\u0148ov\u00e1ny tak\u00e9 p\u0159\u00edslu\u0161n\u00fdm osob\u00e1m na jejich stran\u011b. Reporty se zp\u0159\u00edstup\u0148uj\u00ed prost\u0159ednictv\u00edm MetriQ, pokud byla uzav\u0159ena licen\u010dn\u00ed smlouva (\u010dl. 16 t\u011bchto VOP),jinak emailem; po prokazateln\u00e9 p\u00edsemn\u00e9 dohod\u011b objednatele a zhotovitele se reporty mohou zp\u0159\u00edstup\u0148ovat i jin\u00fdm zp\u016fsobem (nap\u0159. v intern\u00edm syst\u00e9mu objednatele\/odb\u011bratele).<br \/>\n9.1.7 Objednatel je povinen zajistit, aby v\u0161echny osoby dle bodu 9.1.6 tohoto \u010dl\u00e1nku, kter\u00e9 jsou v p\u0159\u00edm\u00e9 \u0159\u00edd\u00edc\u00ed p\u016fsobnosti objednatele (bod 10.6 t\u011bchto VOP) nebo jejich objednatel zamluvil v souvislosti se zak\u00e1zkou:<br \/>\na) sledovali v ka\u017ed\u00fd pracovn\u00ed den p\u0159\u00edslu\u0161n\u00fd komunika\u010dn\u00ed kan\u00e1l, kter\u00fdm jsou reporty zp\u0159\u00edstup\u0148ov\u00e1ny (zejm\u00e9na MetriQ, byla-li uzav\u0159ena licen\u010dn\u00ed smlouva dle \u010dl. 16 t\u011bchto VOP, jinak email),<br \/>\nb) nam\u00edtali nedoru\u010den\u00ed reportu nejpozd\u011bji n\u00e1sleduj\u00edc\u00ed pracovn\u00ed den po dni, kdy m\u011bl b\u00fdt report podle dohody (body 9.1.1 a 9.1.2 tohoto \u010dl\u00e1nku), resp. ur\u010den\u00ed (bod 9.1.4 tohoto \u010dl\u00e1nku) doru\u010den.<br \/>\n9.1.8 Pokud osoba podle bodu 9.1.6 tohoto \u010dl\u00e1nku v ur\u010dit\u00fd den p\u0159\u00edslu\u0161n\u00fd komunika\u010dn\u00ed kan\u00e1l nezkontroluje, zat\u011b\u017euje tato skute\u010dnost v\u00fdlu\u010dn\u011b objednatele, kter\u00fd se nem\u016f\u017ee dovol\u00e1vat toho, \u017ee se s p\u0159\u00edslu\u0161n\u00fdm reportem nesezn\u00e1mil v\u010das nebo v\u016fbec a tato skute\u010dnost nem\u00e1 \u017e\u00e1dn\u00fd vliv na b\u011bh lh\u016fty. podle bodu 9.1.10 tohoto \u010dl\u00e1nku).<br \/>\n9.1.9 Reporty se zp\u0159\u00edstup\u0148uj\u00ed emailem nebo prost\u0159ednictv\u00edm MetriQ, pokud byla uzav\u0159ena licen\u010dn\u00ed smlouva (\u010dl. 16 t\u011bchto VOP). Report se pova\u017euje za zp\u0159\u00edstupn\u011bn\u00fd: a) v p\u0159\u00edpad\u011b jeho zasl\u00e1n\u00ed emailem dnem jeho odesl\u00e1n\u00ed, byl-li odesl\u00e1n v b\u011b\u017en\u00fd pracovn\u00ed den, jinak n\u00e1sleduj\u00edc\u00edm pracovn\u00edm dnem, b) v p\u0159\u00edpad\u011b jeho zp\u0159\u00edstupn\u011bn\u00ed v MetriQ dnem jeho nahr\u00e1n\u00ed do syst\u00e9mu, pokud byl nahr\u00e1n v b\u011b\u017en\u00fd pracovn\u00ed den, jinak n\u00e1sleduj\u00edc\u00edm pracovn\u00edm dnem.<br \/>\n9.1.10 Obsahuje-li report podle n\u00e1zoru objednatele vady, je objednatel povinen tyto nam\u00edtat u zhotovitele (p\u0159ednostn\u011b u technika), a to nejpozd\u011bji ve lh\u016ft\u011b 3 pracovn\u00edch dn\u016f ode dne jejich zp\u0159\u00edstupn\u011bn\u00ed (bod 9.1.8 tohoto \u010dl\u00e1nku). Nam\u00edtat chyby v reportu je opr\u00e1vn\u011bna: a) osoba opr\u00e1vn\u011bn\u00e1 podepsat pracovn\u00ed v\u00fdkaz (bod 10.5 t\u011bchto VOP); jin\u00e1 osoba m\u00e1 m\u00edsto n\u00ed toto pr\u00e1vo jen v p\u0159\u00edpad\u011b nemo\u017enosti nebo neschopnosti nam\u00edt\u00e1n\u00ed osobou opr\u00e1vn\u011bnou podepsat pracovn\u00ed v\u00fdkaz (nap\u0159. nemoc, \u00faraz, dovolen\u00e1). b) bez ohledu na p\u00edsm. a) v\u017edy i osoba, kter\u00e1 je opr\u00e1vn\u011bna zm\u011bnit objedn\u00e1vku (bod 10.2 t\u011bchto VOP), Report se nam\u00edt\u00e1 formou elektronick\u00e9 zpr\u00e1vy (emailem), osobn\u011b pap\u00edrovou formou nebo prost\u0159ednictv\u00edm MetriQ, m\u00e1-li objednatel uzav\u0159enou licen\u010dn\u00ed smlouvu (\u010dl\u00e1nek 16 t\u011bchto VOP).<br \/>\n9.1.11 O reportu, kter\u00fd nebyl nam\u00edt\u00e1n ve lh\u016ft\u011b podle bodu 9.1.10 tohoto \u010dl\u00e1nku plat\u00ed nevyvratiteln\u00e1 pr\u00e1vn\u00ed domn\u011bnka, \u017ee \u00fadaje o rozsahu poskytnut\u00fdch slu\u017eeb v n\u011bm uveden\u00e9 (nap\u0159. doba poskytov\u00e1n\u00ed slu\u017eeb, po\u010dty komponent, po\u010dty palet apod.) jsou spr\u00e1vn\u00e9 a report se pova\u017euje za odsouhlasen\u00fd (fikce odsouhlasen\u00ed). Na pozd\u011bji doru\u010den\u00e9 n\u00e1mitky se proto nep\u0159ihl\u00ed\u017e\u00ed. Uveden\u00e1 z\u00e1sada plat\u00ed zejm\u00e9na z d\u016fvodu faktick\u00e9 nemo\u017enosti, resp. mimo\u0159\u00e1dn\u00e9 pot\u00ed\u017ee vysledovat zp\u011btn\u011b rozsah poskytovan\u00fdch slu\u017eeb za \u010dasov\u011b d\u00e1vn\u011bj\u0161\u00ed obdob\u00ed, jak vypl\u00fdv\u00e1 z bodu 9.1.10 tohoto \u010dl\u00e1nku.<br \/>\n9.1.12 Pokud byl report nam\u00edt\u00e1n v souladu s bodem 9.1.10 tohoto \u010dl\u00e1nku, mus\u00ed zhotovitel a objednatel n\u00e1mitku objednatele vy\u0159e\u0161it nejpozd\u011bji ve lh\u016ft\u011b 24 h ode dne potvrzen\u00ed p\u0159ijet\u00ed n\u00e1mitky zhotoviteli (bod 9.1.13 tohoto \u010dl\u00e1nku), v opa\u010dn\u00e9m p\u0159\u00edpad\u011b m\u00e1 zhotovitel pr\u00e1vo a\u017e do vy\u0159e\u0161en\u00ed neshody pozastavit poskytov\u00e1n\u00ed v\u0161ech slu\u017eeb (tj. i t\u011bch, kter\u00e9 se net\u00fdkaj\u00ed dan\u00e9 zak\u00e1zky), kter\u00e9 pro objednatele vykon\u00e1v\u00e1, jeliko\u017e je zpochybn\u011bna spr\u00e1vnost realizace poskytov\u00e1n\u00ed slu\u017eeb zhotovitel\u016fm. Nedojde-li k dohod\u011b ani do 7 kalend\u00e1\u0159n\u00edch dn\u016f, m\u00e1 ka\u017ed\u00e1 strana pr\u00e1vo objedn\u00e1vku vypov\u011bd\u011bt; to plat\u00ed i pro ostatn\u00ed zak\u00e1zky.<br \/>\n9.1.13 V p\u0159\u00edpad\u011b nam\u00edtan\u00e9ho reportu je technik povinen potvrdit p\u0159ijet\u00ed n\u00e1mitky adres\u00e1tovi nejpozd\u011bji do 2 h (v r\u00e1mci \u00fasek\u016f b\u011b\u017en\u00fdch pracovn\u00edch dn\u016f), v opa\u010dn\u00e9m p\u0159\u00edpad\u011b je osoba, kter\u00e1 n\u00e1mitku odeslala, povinna kontaktovat p\u0159\u00edslu\u0161nou pobo\u010dku zodpov\u011bdnou za zak\u00e1zku, a to na jej\u00edm telefonn\u00edm \u010d\u00edsle uveden\u00e9m jako hotline nebo prost\u0159ednictv\u00edm jej\u00ed v\u0161eobecn\u00e9 emailov\u00e9 adresy, p\u0159i\u010dem\u017e kontakty pobo\u010dky jsou dostupn\u00e9 na https:\/\/www.hollen.cz\/kontakty\/. Pobo\u010dka p\u0159ijet\u00ed n\u00e1mitky potvrd\u00ed, resp. zajist\u00ed jej\u00ed potvrzen\u00ed technikem nebo jeho p\u0159\u00edm\u00fdm nad\u0159\u00edzen\u00fdm.<br \/>\n9.1.14 Jestli\u017ee zhotovitel \u00fapln\u011b a \u0159\u00e1dn\u011b zapracuje v\u0161echny p\u0159ipom\u00ednky objednatele k reportu, opakovan\u00fdm vyhotoven\u00edm a zp\u0159\u00edstupn\u011bn\u00edm (bod 9.1.9 tohoto \u010dl\u00e1nku) takov\u00e9ho opraven\u00e9ho reportu objednateli, se report rovn\u011b\u017e pova\u017euje za odsouhlasen\u00fd; z uveden\u00e9ho d\u016fvodu je objednatel povinen nam\u00edtat podle bodu 9.1.10 tohoto \u010dl\u00e1nku v\u0161echny chyby sou\u010dasn\u011b.<br \/>\n9.1.15 Zhotovitel m\u016f\u017ee po\u0159izovat i informativn\u00ed reporty. Pokud jsou reporty v\u00fdslovn\u011b ozna\u010deny jako \u201einformativn\u00ed\u201c, maj\u00ed pouze informa\u010dn\u00ed funkci, a proto se na n\u011b nevztahuj\u00ed ustanoven\u00ed bodu 9.1 tohoto \u010dl\u00e1nku a jeho podbod\u016f. Ozna\u010den\u00ed \u201einformativn\u00ed\u201c posta\u010d\u00ed jako ozna\u010den\u00ed nap\u0159. v t\u011ble nebo p\u0159edm\u011btu emailu, kter\u00fdm se report pos\u00edl\u00e1 nebo v p\u0159\u00edpad\u011b MetriQ jako zvl\u00e1\u0161tn\u00ed pozn\u00e1mka u konkr\u00e9tn\u00edho dokumentu zve\u0159ejn\u011bn\u00e9ho v MetriQ.<br \/>\n<strong>9.2 Pracovn\u00ed v\u00fdkaz<\/strong><br \/>\nTechnik vyhotov\u00ed o poskytnut\u00fdch slu\u017eb\u00e1ch pracovn\u00ed v\u00fdkaz.<br \/>\n9.2.1 Pracovn\u00ed v\u00fdkaz mus\u00ed obsahovat po\u010det hodin poskytov\u00e1n\u00ed slu\u017eeb v\u0161emi pracovn\u00edky zhotovitele nebo po\u010det jin\u00fdch m\u011b\u0159iteln\u00fdch jednotek poskytov\u00e1n\u00ed slu\u017eby, pokud byly definov\u00e1ny v objedn\u00e1vce (bod 4.2.1 p\u00edsm. b) t\u011bchto VOP) a mus\u00ed odpov\u00eddat odsouhlasen\u00fdm report\u016fm. Ustanoven\u00ed p\u0159ede\u0161l\u00e9 v\u011bty se nemus\u00ed aplikovat, byla-li dohodnuta pau\u0161\u00e1ln\u00ed odm\u011bna (bod 4.2.2 p\u00edsm. h) t\u011bchto VOP).<br \/>\n9.2.2 Pracovn\u00ed v\u00fdkaz m\u016f\u017ee obsahovat:<br \/>\na) seznam a mno\u017estv\u00ed prvk\u016f, kter\u00e9 byly p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eeb a\/nebo druh poskytnut\u00fdch slu\u017eeb,<br \/>\nb) \u00fadaj o mno\u017estv\u00ed zji\u0161t\u011bn\u00fdch vadn\u00fdch komponent\u016f ao mno\u017estv\u00ed opraven\u00fdch komponent\u016f,<br \/>\nc) po\u010det pracovn\u00edk\u016f zhotovitele, kte\u0159\u00ed poskytovali slu\u017eby,<br \/>\nd) odm\u011bnu za poskytnut\u00e9 slu\u017eby,<br \/>\ne) jin\u00e9 skute\u010dnosti, na kter\u00fdch se prokazateln\u011b dohodnou zhotovitel a objednatel (zejm\u00e9na prost\u0159ednictv\u00edm technika nebo jeho p\u0159\u00edm\u00e9ho nad\u0159\u00edzen\u00e9ho na jedn\u00e9 a osoby odpov\u011bdn\u00e9 za pracovn\u00ed postup, nebo osoby opr\u00e1vn\u011bn\u00e9 podepsat pracovn\u00ed v\u00fdkaz nebo osoby, kter\u00e1 podepsala za objednatele objedn\u00e1vku na druh\u00e9 stran\u011b).<br \/>\n9.2.3 Pracovn\u00ed v\u00fdkaz bude vyhotoven po zrealizov\u00e1n\u00ed zak\u00e1zky nebo po skon\u010den\u00ed ucelen\u00e9ho obdob\u00ed (nap\u0159. t\u00fdden, 2-t\u00fddenn\u00ed obdob\u00ed nebo m\u011bs\u00edc, a to zejm\u00e9na v p\u0159\u00edpad\u011b, \u017ee zak\u00e1zka trv\u00e1 d\u00e9le ne\u017e 14 dn\u00ed). Interval vyhotovov\u00e1n\u00ed pracovn\u00edch v\u00fdkaz\u016f ur\u010duje zhotovitel, pokud interval nen\u00ed definov\u00e1n v objedn\u00e1vce nebo p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem, dohodnut jinak. Po p\u00edsemn\u00e9, prokazateln\u00e9 dohod\u011b mezi objednatelem a zhotovitelem m\u016f\u017ee b\u00fdt pracovn\u00ed v\u00fdkaz vystavov\u00e1n iv jin\u00fdch oboustrann\u011b odsouhlasen\u00fdch term\u00ednech.<br \/>\n9.2.4 O zp\u0159\u00edstupn\u011bn\u00ed pracovn\u00edho v\u00fdkazu plat\u00ed ustanoven\u00ed bod\u016f 9.1.6 \u2013 9.1.9 tohoto \u010dl\u00e1nku obdobn\u011b.<br \/>\n9.2.5 Pracovn\u00ed v\u00fdkaz potvrzen\u00fd osobou opr\u00e1vn\u011bnou podepsat pracovn\u00ed v\u00fdkaz (bod 4.2.2 p\u00edsm. b) a bod 10.5 a jeho podbody t\u011bchto VOP) je podkladem fakturace. Osoba na stran\u011b objednatele, kter\u00e1 potvrzuje pracovn\u00ed v\u00fdkaz, je povinna p\u0159i sv\u00e9m podpisu uv\u00e1d\u011bt i sv\u00e9 jm\u00e9no a p\u0159\u00edjmen\u00ed, p\u0159i\u010dem\u017e podpis m\u016f\u017ee b\u00fdt i elektronick\u00fd; pokud tato osoba potvrzuje pracovn\u00ed v\u00fdkaz prost\u0159ednictv\u00edm MetriQ na z\u00e1klad\u011b uzav\u0159en\u00e9 SoEK, plat\u00ed pro jej\u00ed potvrzen\u00ed ustanoven\u00ed SoEK.<br \/>\n9.2.6 \u00dadaje uveden\u00e9 v pracovn\u00edm v\u00fdkazu (nap\u0159. doba trv\u00e1n\u00ed poskytov\u00e1n\u00ed slu\u017eby, po\u010det komponent, po\u010det v\u00fdkon\u016f, po\u010det palet) lze nam\u00edtat v\u00fdlu\u010dn\u011b v p\u0159\u00edpad\u011b, jsou-li tyto \u00fadaje v rozporu s odsouhlasen\u00fdmi reporty (bod 9.1.11 tohoto \u010dl\u00e1nku) nebo se samotnou objedn\u00e1vkou; jin\u00e9 n\u00e1mitky t\u00fdkaj\u00edc\u00ed se \u00fadaj\u016f v pracovn\u00edm v\u00fdkazu se nep\u0159ihl\u00ed\u017e\u00ed.<br \/>\n9.2.7 \u00dadaje o hodinov\u00fdch sazb\u00e1ch uveden\u00fdch v pracovn\u00edm v\u00fdkazu lze nam\u00edtat v\u00fdlu\u010dn\u011b v p\u0159\u00edpad\u011b, jsou-li tyto v rozporu s objedn\u00e1vkou a t\u011bmito VOP; k jin\u00fdm n\u00e1mitk\u00e1m t\u00fdkaj\u00edc\u00edm se hodinov\u00fdch sazeb se nep\u0159ihl\u00ed\u017e\u00ed; to plat\u00ed obdobn\u011b i pro jin\u00e9 finan\u010dn\u00ed \u00fadaje (nap\u0159. zvl\u00e1\u0161t\u011b dohodnut\u00e1 \u00fahrada n\u011bkter\u00fdch n\u00e1klad\u016f).<br \/>\n9.2.8 \u00dadaje v pracovn\u00edm v\u00fdkazu nelze nam\u00edtat pouze z d\u016fvodu jejich p\u0159\u00edpadn\u00e9ho nesouladu s informativn\u00edmi reporty (bod 9.1.15 tohoto \u010dl\u00e1nku).<br \/>\n9.2.9 Pro zp\u0159\u00edstupn\u011bn\u00ed pracovn\u00edho v\u00fdkazu, pro odsouhlasov\u00e1n\u00ed pracovn\u00edho v\u00fdkazu osobou opr\u00e1vn\u011bnou podepsat pracovn\u00ed v\u00fdkaz, resp. pro n\u00e1mitky k pracovn\u00edmu reportu a jejich k vybaven\u00ed a n\u00e1sledk\u016fm (v\u010detn\u011b fikce odsouhlasen\u00ed), plat\u00ed obdobn\u011b ustanoven\u00ed bod\u016f 9.1.9 \u2013 9.1.14 tohoto \u010dl\u00e1nku.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 10<br \/>\nOpr\u00e1vn\u011bn\u00e9 osoby<\/h5>\n<p style=\"text-align: center\">10.1 Osobami zhotovitele opr\u00e1vn\u011bn\u00fdmi k podeps\u00e1n\u00ed objedn\u00e1vky a \u0159e\u0161en\u00ed reklamac\u00ed jsou:<br \/>\na) statut\u00e1rn\u00ed z\u00e1stupce zhotovitele,<br \/>\nb) prokurista zhotovitele, je-li jmenov\u00e1n,<br \/>\nc) \u0159editel pobo\u010dky zhotovitele,<br \/>\nd) technici, a to ka\u017ed\u00fd samostatn\u011b.<br \/>\n10.2 Osoba, kter\u00e1 za objednatele podepisuje objedn\u00e1vku, jej\u00edm podeps\u00e1n\u00edm potvrzuje, \u017ee m\u00e1 k uzav\u0159en\u00ed smlouvy na z\u00e1klad\u011b objedn\u00e1vky opr\u00e1vn\u011bn\u00ed, zpravidla se jedn\u00e1 o osoby zodpov\u011bdn\u00e9 u objednatele za oblast kvality, n\u00e1kupu, v\u00fdroby, logistiky apod. Ke zm\u011bn\u011b objedn\u00e1vky je krom\u011b osoby podle prvn\u00ed v\u011bty opr\u00e1vn\u011bn v\u017edy tak\u00e9:<br \/>\na) statut\u00e1rn\u00ed z\u00e1stupce objednatele<br \/>\nb) prokurista objednatele, je-li jmenov\u00e1n,<br \/>\nc) jak\u00e1koli osoba zastupuj\u00edc\u00ed osobu podle prvn\u00ed v\u011bty v dob\u011b jej\u00ed nep\u0159\u00edtomnosti (nap\u0159. nemoc, dovolen\u00e1) nebo kter\u00e1 ji trvale nahradila,<br \/>\nd) osoba p\u0159\u00edmo nad\u0159\u00edzen\u00e1 osob\u011b podle prvn\u00ed v\u011bty, resp. osob\u011b podle p\u00edsm. c) (nap\u0159. nad\u0159\u00edzen\u00fd mana\u017eer),<br \/>\ne) osoba, jej\u00ed\u017e takov\u00e9 opr\u00e1vn\u011bn\u00ed vypl\u00fdv\u00e1 ze SoEK, p\u0159i\u010dem\u017e, pokud jak\u00e1koli zm\u00edn\u011bn\u00e1 osoba kontaktuje zhotovitele za \u00fa\u010delem dohodnut\u00ed zm\u011bny objedn\u00e1vky, p\u0159edpokl\u00e1d\u00e1 se, \u017ee spl\u0148uje n\u011bkter\u00e9 z krit\u00e9ri\u00ed uveden\u00fdch v tomto bod\u011b a zhotovitel nen\u00ed zvl\u00e1\u0161\u0165 povinen zkoumat, zda dan\u00e1 osoba nep\u0159ekra\u010duje p\u0159\u00edpadn\u011b svou pravomoc.<br \/>\n10.3 Ustanoven\u00ed bodu 10.2 tohoto \u010dl\u00e1nku se p\u0159im\u011b\u0159en\u011b vztahuje i na osobu na stran\u011b objednatele, kter\u00e1 \u0159e\u0161\u00ed reklamaci.<br \/>\n10.4 Za osobu odpov\u011bdnou za pracovn\u00ed postup se pova\u017euje krom\u011b osoby uveden\u00e9 objednatelem v objedn\u00e1vce automaticky i jej\u00ed p\u0159\u00edm\u00e1 nad\u0159\u00edzen\u00e1 osoba, p\u0159\u00edpadn\u011b jin\u00e1 osoba, kter\u00e1 ji na uveden\u00e9 pozici prokazateln\u011b vym\u011bnila nebo ji v jej\u00ed nep\u0159\u00edtomnosti zastupuje a tak\u00e9 nov\u00e1 osoba, kter\u00e1 byla prokazateln\u011b zhotoviteli pozd\u011bji ozn\u00e1mena dosavadn\u00ed osobou zodpov\u011bdnou za pracovn\u00ed postup nebo osobou, kter\u00e1 podepsala objedn\u00e1vku.<br \/>\n10.4.1 V p\u0159\u00edpad\u011b, \u017ee objednatel v objedn\u00e1vce neur\u010d\u00ed konkr\u00e9tn\u00ed osobu odpov\u011bdnou za pracovn\u00ed postup, zat\u011b\u017euj\u00ed rizika z toho vypl\u00fdvaj\u00edc\u00ed v pln\u00e9m rozsahu objednatele, jeho\u017e prioritn\u00edm z\u00e1jmem (i vzhledem k ostatn\u00edm ustanoven\u00edm t\u011bchto VOP) m\u00e1 b\u00fdt ur\u010den\u00ed kvalifikovan\u00e9 odpov\u011bdn\u00e9 osoby odpov\u011bdn\u00e9 za pracovn\u00ed postup vzhledem k tomu, \u017ee tato osoba m\u00e1 zvl\u00e1\u0161tn\u00ed pr\u00e1va a povinnosti p\u0159i prov\u00e1d\u011bn\u00ed zak\u00e1zky. Pokud objednatel takovou osobu v objedn\u00e1vce neur\u010d\u00ed, plat\u00ed, \u017ee souhlas\u00ed s t\u00edm, aby ve v\u011bcech vyhrazen\u00fdch t\u011bmito VOP osob\u011b odpov\u011bdn\u00e9 za pracovn\u00ed postup jednal jm\u00e9nem objednatele ka\u017ed\u00fd pracovn\u00edk objednatele (zejm\u00e9na zam\u011bstnanec, p\u0159\u00edp. spolupracuj\u00edc\u00ed osoba), p\u0159\u00edpadn\u011b i odb\u011bratele nebo i jin\u00e9 t\u0159et\u00ed osoby na stran\u011b objednatele, pokud se tato t\u0159et\u00ed osoba \u00fa\u010dastn\u00ed zak\u00e1zky aktivn\u011b (nap\u0159. spolupr\u00e1ce) nebo pasivn\u00ed (nap\u0159. kontrola, p\u0159evzet\u00ed v\u00fdsledku zak\u00e1zky). Zhotovitel v takov\u00e9m p\u0159\u00edpad\u011b nen\u00ed povinen zkoumat, zda takov\u00fd pracovn\u00edk nep\u0159ekra\u010duje svou pravomoc; jedn\u00e1n\u00ed takov\u00e9ho pracovn\u00edka zavazuje objednatele v pln\u00e9m rozsahu, leda\u017ee se prok\u00e1\u017ee, \u017ee zhotovitel o p\u0159ekro\u010den\u00ed pravomoci jednozna\u010dn\u011b v\u011bd\u011bl a objednatele o t\u00e9to skute\u010dnosti neinformoval bez zbyte\u010dn\u00e9ho odkladu po takov\u00e9m sv\u00e9m zji\u0161t\u011bn\u00ed.<br \/>\n10.4.2 Objednatel je opr\u00e1vn\u011bn, prokazateln\u00fdm zp\u016fsobem, kdykoli sd\u011blit zhotoviteli chyb\u011bj\u00edc\u00ed kontaktn\u00ed \u00fadaje p\u0159\u00edslu\u0161n\u00e9 osoby odpov\u011bdn\u00e9 za pracovn\u00ed postup, jako\u017e i ozn\u00e1mit zm\u011bnu t\u011bchto \u00fadaj\u016f; z ozn\u00e1men\u00ed mus\u00ed b\u00fdt z\u0159ejm\u00e9, kdo jej jm\u00e9nem objednatele u\u010dinil.<br \/>\n10.5 Ustanoven\u00ed bodu 10.4 tohoto \u010dl\u00e1nku se rovn\u011b\u017e vztahuje i na osobu opr\u00e1vn\u011bnou podepsat pracovn\u00ed v\u00fdkaz.<br \/>\n10.5.1 Ustanoven\u00ed bod\u016f 10.4.1 a 10.4.2 tohoto \u010dl\u00e1nku se obdobn\u011b vztahuj\u00ed i na osobu opr\u00e1vn\u011bnou podepsat pracovn\u00ed v\u00fdkaz, nen\u00ed-li ur\u010dena v objedn\u00e1vce.<br \/>\n10.6 Za osobu v p\u0159\u00edm\u00e9 \u0159\u00edd\u00edc\u00ed p\u016fsobnosti objednatele se v\u017edy pova\u017euje:<br \/>\na) zam\u011bstnanec objednatele,<br \/>\nb) pracovn\u00edk na stran\u011b objednatele, se kter\u00fdm m\u00e1 objednatel uzav\u0159en smluvn\u00ed vztah a kter\u00fd se pod\u00edl\u00ed na zak\u00e1zce,<br \/>\nc) ka\u017ed\u00e1 osoba, kterou objednatel uvede v objedn\u00e1vce, bez ohledu na skute\u010dnou pozici dan\u00e9 osoby (tj. iv p\u0159\u00edpad\u011b, \u017ee takov\u00e1 osoba nep\u016fsob\u00ed ve struktur\u00e1ch objednatele, ale p\u016fsob\u00ed nap\u0159. ve struktu\u0159e odb\u011bratele), a proto je na odpov\u011bdnosti objednatele, kterou osobu do objedn\u00e1vky uvede.<\/p>\n<p style=\"text-align: center\">\u010cl\u00e1nek 11<br \/>\nOdm\u011bna za poskytnut\u00e9 slu\u017eby<br \/>\n11.1 Objednatel se zavazuje za poskytnut\u00e9 slu\u017eby zhotoviteli zaplatit odm\u011bnu ve v\u00fd\u0161i, kter\u00e1 byla dohodnuta v objedn\u00e1vce is p\u0159\u00edpadn\u00fdmi p\u0159\u00edplatky podle t\u011bchto VOP, pokud v objedn\u00e1vce nebylo dohodnuto jinak.<br \/>\n11.2 K odm\u011bn\u011b bude p\u0159ipo\u010dtena p\u0159\u00edslu\u0161n\u00e1 z\u00e1konn\u00e1 sazba DPH. Odm\u011bna bude fakturov\u00e1na v souladu s objedn\u00e1vkou a t\u011bmito VOP.<br \/>\n11.3 Pokud byla v objedn\u00e1vce dohodnuta hodinov\u00e1 odm\u011bna, budou k n\u00ed \u00fa\u010dtov\u00e1ny p\u0159\u00edplatky za slu\u017eby poskytovan\u00e9:<br \/>\na) v noci ve v\u00fd\u0161i 25 %,<br \/>\nb) v sobotu (00:00\u201324:00) ve v\u00fd\u0161i 50 %,<br \/>\nc) v ned\u011bli a jin\u00fd den pracovn\u00edho klidu; st\u00e1tn\u00ed sv\u00e1tek (00:00\u201324:00) ve v\u00fd\u0161i: 100 %.<br \/>\nZa noc se pova\u017euj\u00ed n\u00e1sleduj\u00edc\u00ed \u010dasov\u00e9 \u00faseky ve dnech pond\u011bl\u00ed a\u017e p\u00e1tek: od 00:00 do 06:00 a od 22:00 do 24:00.<br \/>\nNa p\u0159\u00edplatky podle tohoto bodu m\u00e1 zhotovitel n\u00e1rok i bez zvl\u00e1\u0161tn\u00ed dohody v objedn\u00e1vce. V p\u0159\u00edpad\u011b, \u017ee jsou v objedn\u00e1vce dohodnuty p\u0159\u00edplatky v jin\u00e9 v\u00fd\u0161i, p\u0159\u00edp. jsou vylou\u010deny, plat\u00ed ustanoven\u00ed objedn\u00e1vky. V p\u0159\u00edpad\u011b, \u017ee n\u011bkter\u00fd \u010dasov\u00fd \u00fasek spad\u00e1 pod n\u011bkolik p\u0159\u00edplatk\u016f podle p\u00edsm. a) \u2013 c) tohoto bodu (nap\u0159. st\u00e1tn\u00ed sv\u00e1tek v sobotu), p\u0159\u00edplatek se plat\u00ed pouze jednou, a to ve vy\u0161\u0161\u00ed sazb\u011b.<br \/>\n11.4 Objednatel je povinen krom\u011b odm\u011bny za poskytnut\u00e9 slu\u017eby zhotoviteli uhradit i p\u0159\u00edpadn\u00e9 zvl\u00e1\u0161tn\u00ed n\u00e1klady, jejich\u017e \u00fahradu si zhotovitel a objednatel vz\u00e1jemn\u011b prokazateln\u011b p\u00edsemn\u011b dohodli (zejm\u00e9na v objedn\u00e1vce).<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 12<br \/>\nPlatebn\u00ed podm\u00ednky a sankce<\/h5>\n<p style=\"text-align: center\">12.1 Odm\u011bna za poskytnut\u00e9 slu\u017eby je splatn\u00e1 na z\u00e1klad\u011b faktur, kter\u00e9 zhotovitel vystav\u00ed na z\u00e1klad\u011b objedn\u00e1vek a pracovn\u00edch v\u00fdkaz\u016f, obvykle:<br \/>\na) po proveden\u00ed zak\u00e1zky nebo<br \/>\nb) po skon\u010den\u00ed p\u0159\u00edslu\u0161n\u00e9ho kalend\u00e1\u0159n\u00edho m\u011bs\u00edce za slu\u017eby poskytnut\u00e9 v dan\u00e9m m\u011bs\u00edci nebo<br \/>\nc) po skon\u010den\u00ed kalend\u00e1\u0159n\u00edho t\u00fddne, pokud odm\u011bna za slu\u017eby poskytnut\u00e9 v p\u0159\u00edslu\u0161n\u00e9m kalend\u00e1\u0159n\u00edm t\u00fddnu p\u0159es\u00e1hne 5 000,- \u20ac. Zhotovitel m\u00e1 v\u017edy pr\u00e1vo volby, kdy fakturu vystav\u00ed, pokud doba fakturace nen\u00ed zvl\u00e1\u0161\u0165 dohodnuta v objedn\u00e1vce.<br \/>\n12.2 Splatnost faktury je 14 dn\u00ed od jej\u00edho doru\u010den\u00ed objednateli, nen\u00ed-li v samotn\u00e9 faktu\u0159e ur\u010dena del\u0161\u00ed lh\u016fta splatnosti. Je-li na faktu\u0159e d\u0159\u00edv\u011bj\u0161\u00ed datum splatnosti ne\u017e uveden\u00e9 v tomto bod\u011b, pro prodlen\u00ed objednatele s \u00fahradou faktury je rozhoduj\u00edc\u00ed splatnost faktury ur\u010den\u00e1 v tomto bod\u011b.<br \/>\n12.2.1 Na splatnost faktury, nem\u00e1 vliv skute\u010dnost, \u017ee objednatel nem\u00e1 ve sv\u00fdch intern\u00edch syst\u00e9mech nebo jin\u00fdch intern\u00edch procesech p\u0159edm\u011btnou fakturu odsouhlasenou k \u00fahrad\u011b (nap\u0159. z d\u016fvodu chyb\u011bj\u00edc\u00ed intern\u00ed objedn\u00e1vky dle bodu 4.7 t\u011bchto VOP). Na tom nem\u011bn\u00ed nic ani skute\u010dnost, \u017ee objednatel zhotoviteli fakturu z d\u016fvodu podle prvn\u00ed v\u011bty vr\u00e1til.<br \/>\n12.3 Zasl\u00e1n\u00edm objedn\u00e1vky objednatelem zhotoviteli (\u010dl\u00e1nek 4 t\u011bchto VOP) objednatel souhlas\u00ed s vystaven\u00edm elektronick\u00e9 faktury. Zhotovitel je v\u0161ak opr\u00e1vn\u011bn poslat m\u00edsto elektronick\u00e9 faktury fakturu v pap\u00edrov\u00e9 form\u011b, zejm\u00e9na pokud nedisponuje emailovou adresou pro doru\u010dov\u00e1n\u00ed elektronick\u00fdch faktur.<br \/>\n12.3.1 Zhotovitel zas\u00edl\u00e1 fakturu p\u0159ednostn\u011b osob\u011b, kter\u00e1 vystavila na stran\u011b objednatele objedn\u00e1vku nebo osob\u011b, kterou objednatel ur\u010dil v objedn\u00e1vce (zejm\u00e9na osoba finan\u010dn\u00edho odd. objednatele) nebo na jinou, objednatelem i pozd\u011bji p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem, zhotoviteli ozn\u00e1menou emailovou adresu; m\u016f\u017ee ji v\u0161ak zaslat v\u017edy i na v\u0161eobecnou emailovou adresu objednatele, kterou disponuje nebo kter\u00e1 je uvedena na webov\u00e9m s\u00eddle objednatele, a to zejm\u00e9na v p\u0159\u00edpadech, kdy se z adres uveden\u00fdch v \u010d\u00e1sti v\u011bty p\u0159ed st\u0159edn\u00edkem vr\u00e1t\u00ed jako nedoru\u010den\u00e1 nebo se z n\u00ed nevr\u00e1t\u00ed vy\u017e\u00e1dan\u00e1 notifikace o doru\u010den\u00ed.<br \/>\n12.3.2 Pokud objednatel umo\u017enil zhotoviteli p\u0159\u00edstup do sv\u00e9ho intern\u00edho elektronick\u00e9ho syst\u00e9mu, do kter\u00e9ho je mo\u017en\u00e9 nahr\u00e1t i faktury, zhotovitel zas\u00edl\u00e1 faktury p\u0159ednostn\u011b t\u00edmto zp\u016fsobem.<br \/>\n12.3.3 Je-li mezi zhotovitelem a objednatelem uzav\u0159ena SoEK, fakturu je mo\u017en\u00e9 doru\u010dovat iv souladu s jej\u00edmi ustanoven\u00edmi (nap\u0159. p\u0159es MetriQ).<br \/>\n12.3.4 Zhotovitel je opr\u00e1vn\u011bn vyhov\u011bt i pozd\u011bj\u0161\u00ed \u017e\u00e1dosti objednatele na vystaven\u00ed pap\u00edrov\u00e9 faktury.<br \/>\n12.4 Faktura mus\u00ed spl\u0148ovat v\u0161echny n\u00e1le\u017eitosti da\u0148ov\u00e9ho dokladu, mus\u00ed b\u00fdt vystavena v souladu s ustanoven\u00edmi t\u011bchto VOP a mus\u00ed b\u00fdt \u0159\u00e1dn\u011b doru\u010dena objednateli.<br \/>\n12.5 K faktu\u0159e mus\u00ed b\u00fdt p\u0159ilo\u017eena kopie p\u0159\u00edslu\u0161n\u00e9ho pracovn\u00edho v\u00fdkazu, prokazuj\u00edc\u00edho opr\u00e1vn\u011bnost fakturace.<br \/>\n12.6 V p\u0159\u00edpad\u011b prodlen\u00ed objednatele s \u00fahradou faktury, je objednatel povinen zhotoviteli zaplatit \u00farok z prodlen\u00ed v z\u00e1konn\u00e9 v\u00fd\u0161i z fakturovan\u00e9 \u010d\u00e1stky za ka\u017ed\u00fd zapo\u010dat\u00fd den prodlen\u00ed. T\u00edmto ustanoven\u00edm nejsou dot\u010deny jin\u00e9 n\u00e1roky pro p\u0159\u00edpad prodlen\u00ed, vypl\u00fdvaj\u00edc\u00ed z obecn\u011b z\u00e1vazn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f.<br \/>\n12.7 Je-li objednatel (i jen z\u010d\u00e1sti) v prodlen\u00ed s \u00fahradou jak\u00e9koli faktury (v\u010detn\u011b faktury za jinou zak\u00e1zku), zhotovitel je opr\u00e1vn\u011bn p\u0159eru\u0161it poskytov\u00e1n\u00ed v\u0161ech slu\u017eeb (tj. i t\u011bch, kter\u00e9 se net\u00fdkaj\u00ed dan\u00e9 zak\u00e1zky), p\u0159i\u010dem\u017e neodpov\u00edd\u00e1 za \u017e\u00e1dn\u00e9 \u0161kody, kter\u00e9 v d\u016fsledku pozastaven\u00ed slu\u017eeb objednatel nebo t\u0159et\u00ed osoba utrp\u00ed. Trv\u00e1-li opr\u00e1vn\u011bn\u00e9 pozastaven\u00ed d\u00e9le ne\u017e 10 dn\u00ed, je zhotovitel opr\u00e1vn\u011bn objedn\u00e1vku okam\u017eit\u011b vypov\u011bd\u011bt.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 13<br \/>\nGarance kvality a zodpov\u011bdnost za nedostatky<\/h5>\n<p style=\"text-align: center\">13.1 Zhotovitel je dr\u017eitelem certifik\u00e1t\u016f Integrovan\u00e9ho Syst\u00e9mu Mana\u017eerstv\u00ed ISO 9001:2015, ISO 14001:2015 a ISO 45001:2018, kter\u00e9 jsou garanc\u00ed kvality poskytovan\u00fdch slu\u017eeb. Zhotovitel se zavazuje poskytovat slu\u017eby s vynalo\u017een\u00edm odborn\u00e9 p\u00e9\u010de a v kvalit\u011b garantovan\u00e9 ve smyslu uveden\u00fdch certifik\u00e1t\u016f.<br \/>\n13.2 V z\u00e1jmu zaji\u0161t\u011bn\u00ed n\u00e1le\u017eit\u00e9 kvality slu\u017eeb se zhotovitel zavazuje prov\u00e1d\u011bt jejich pr\u016fb\u011b\u017en\u00e9 monitorov\u00e1n\u00ed a v p\u0159\u00edpad\u011b, \u017ee vid\u00ed na stran\u011b objednatele, odb\u011bratele nebo t\u0159et\u00ed osoby (nap\u0159. logistick\u00fd sklad) p\u0159ek\u00e1\u017eky pro dosa\u017een\u00ed n\u00e1le\u017eit\u00e9 kvality poskytovan\u00fdch slu\u017eeb, o t\u00e9to skute\u010dnosti neprodlen\u011b informuje bu\u010f osobu odpov\u011bdnou za pracovn\u00ed postup, nebo osobu, kter\u00e1 je opr\u00e1vn\u011bna zm\u011bnit objedn\u00e1vku (bod 10.2 t\u011bchto VOP). Pokud zhotovitel oznamuje takovou skute\u010dnost \u00fastn\u011b, je povinen p\u0159\u00edslu\u0161nou informaci n\u00e1sledn\u011b zaevidovat v MetriQ, m\u00e1-li objednatel uzav\u0159enou licen\u010dn\u00ed smlouvu podle \u010dl\u00e1nku 16 t\u011bchto VOP, jinak zaslat formou emailu osob\u011b odpov\u011bdn\u00e9 za pracovn\u00ed postup nebo osob\u011b, kter\u00e1 je opr\u00e1vn\u011bna zm\u011bnit objedn\u00e1vku (bod 10.2 t\u011bchto VOP ), a to za p\u0159edpokladu, \u017ee kontaktn\u00ed \u00fadaje uveden\u00e9 osoby jsou uvedeny v objedn\u00e1vce, nebo jejich objednatel zhotoviteli ozn\u00e1mil podle bodu 10.4.2 t\u011bchto VOP. Kontrolu dodr\u017eov\u00e1n\u00ed kvality poskytov\u00e1n\u00ed slu\u017eeb je opr\u00e1vn\u011bna prov\u00e1d\u011bt i osoba odpov\u011bdn\u00e1 za pracovn\u00ed postup nebo osoba, kter\u00e1 je opr\u00e1vn\u011bna zm\u011bnit objedn\u00e1vku (bod 10.2 t\u011bchto VOP); tato osoba v p\u0159\u00edpad\u011b vzniku pochybnost\u00ed o kvalit\u011b poskytovan\u00fdch slu\u017eeb o t\u00e9to skute\u010dnosti neprodlen\u011b informuje technika. Technik, po konzultaci a potvrzen\u00ed vznikl\u00fdch pochybnost\u00ed o kvalit\u011b poskytovan\u00fdch slu\u017eeb s osobou odpov\u011bdnou za pracovn\u00ed postup, p\u0159\u00edpadn\u011b osobou, kter\u00e1 je opr\u00e1vn\u011bna zm\u011bnit objedn\u00e1vku (bod 10.2 t\u011bchto VOP), m\u016f\u017ee po prokazateln\u00e9m p\u00edsemn\u00e9m souhlasu t\u00e9to osoby na\u0159\u00eddit proveden\u00ed opakovan\u00e9 kontroly komponent spojen\u00e9 s odstran\u011bn\u00edm p\u0159\u00edpadn\u00fdch zji\u0161t\u011bn\u00fdch nedostatk\u016f; o t\u00e9to skute\u010dnosti vyhotov\u00ed p\u00edsemn\u00fd z\u00e1znam, kter\u00fd podep\u00ed\u0161e na jedn\u00e9 stran\u011b technik a na druh\u00e9 osoba odpov\u011bdn\u00e1 za pracovn\u00ed postup nebo osoba, kter\u00e1 je opr\u00e1vn\u011bna zm\u011bnit objedn\u00e1vku (bod 10.2 t\u011bchto VOP). Pokud se opakovanou kontrolou prok\u00e1\u017ee chybn\u00e9 poskytnut\u00ed slu\u017eeb, zhotovitel nem\u00e1 n\u00e1rok na odm\u011bnu za dobu prov\u00e1d\u011bn\u00ed opakovan\u00e9 kontroly. Pokud se opakovanou kontrolou neprok\u00e1\u017ee chybn\u00e9 poskytnut\u00ed slu\u017eeb, doba opakovan\u00e9 kontroly zaznamenan\u00e1 v pracovn\u00edm v\u00fdkazu se pova\u017euje za dobu poskytov\u00e1n\u00ed slu\u017eeb, za kterou n\u00e1le\u017e\u00ed zhotoviteli odm\u011bna ve stejn\u00e9 v\u00fd\u0161i, jako za b\u011b\u017en\u00e9 poskytov\u00e1n\u00ed slu\u017eeb podle p\u0159\u00edslu\u0161n\u00e9 objedn\u00e1vky v souladu s ustanoven\u00edmi t\u011bchto VOP.<br \/>\n13.3 V p\u0159\u00edpad\u011b, \u017ee se po poskytnut\u00ed slu\u017eeb, nejpozd\u011bji v\u0161ak b\u011bhem prvn\u00ed mont\u00e1\u017ee komponent\u016f do p\u0159\u00edslu\u0161n\u00e9 v\u011bci, jej\u00ed\u017e prvn\u00ed p\u0159\u00edmou sou\u010d\u00e1st\u00ed je komponent (nap\u0159. v\u011bt\u0161\u00ed komponent, syst\u00e9mov\u00e9 komponenty, modul, integrovan\u00fd modul, automobil apod.) zjist\u00ed, \u017ee slu\u017eby nebyly poskytnuty v garantovan\u00e9 kvalit\u011b, objednatel je povinen zji\u0161t\u011bn\u00e9 nedostatky (vady) poskytnut\u00fdch slu\u017eeb (d\u00e1le jen \u201enedostatky\u201c) p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem, ozn\u00e1mit zhotoviteli (d\u00e1le jen \u201ereklamace\u201d), a to bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji v\u0161ak do 2 pracovn\u00edch dn\u016f, od kdy se objednatel o p\u0159\u00edslu\u0161n\u00e9m nedostatku dozv\u00ed; v opa\u010dn\u00e9m p\u0159\u00edpad\u011b uplynut\u00edm uveden\u00e9 lh\u016fty objednatel ztr\u00e1c\u00ed pr\u00e1vo uplat\u0148ovat si jak\u00e9koli n\u00e1roky z odpov\u011bdnosti za nedostatky poskytnut\u00fdch slu\u017eeb (d\u00e1le jen \u201eodpov\u011bdnost za nedostatky\u201c). Bez ohledu na d\u0159\u00edve uveden\u00e9, pr\u00e1vo uplatnit reklamaci, resp. n\u00e1rok z odpov\u011bdnosti za nedostatky zanik\u00e1 nejpozd\u011bji po 6 m\u011bs\u00edc\u00edch od poskytnut\u00ed slu\u017eby, kter\u00e9 se reklamace t\u00fdk\u00e1. Neuplatn\u011bn\u00ed reklamace podle tohoto bodu zbavuje zhotovitele odpov\u011bdnosti za p\u0159\u00edpadnou \u0161kodu, kter\u00e9 bylo (alespo\u0148 teoreticky) mo\u017en\u00e9 uplatn\u011bn\u00edm reklamace a jej\u00edm vy\u0159\u00edzen\u00edm ze strany zhotovitele, p\u0159edej\u00edt.<br \/>\n13.4 Zhotovitel neodpov\u00edd\u00e1, bez ohledu na jin\u00e1 ustanoven\u00ed t\u011bchto VOP, za nedostatky, prodlen\u00ed nebo poru\u0161en\u00ed smluvn\u00edch povinnost\u00ed, kter\u00e9 vznikly z d\u016fvodu:<br \/>\na) nevhodn\u00e9ho nebo nespr\u00e1vn\u00e9ho manipulov\u00e1n\u00ed s p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eby (zejm\u00e9na komponentem) po poskytnut\u00ed slu\u017eby ze strany jin\u00e9 osoby, ne\u017e zhotovitele,<br \/>\nb) pokud zhotovitel ozna\u010dil p\u0159edm\u011bt slu\u017eby nebo jeho \u010d\u00e1st jako nevyhovuj\u00edc\u00ed, resp. neodpov\u00eddaj\u00edc\u00ed podm\u00ednk\u00e1m podle pracovn\u00edho postupu a objednatel (nebo osoba na jeho stran\u011b, nap\u0159. odb\u011bratel) takov\u00fd p\u0159edm\u011bt slu\u017eby (zejm\u00e9na komponent) navzdory t\u00e9to skute\u010dnosti uvolnil pro dal\u0161\u00ed pou\u017eit\u00ed, resp. do dal\u0161\u00edho ob\u011bhu,<br \/>\nc) chyb v pracovn\u00edm postupu, kter\u00fd v\u0161ak byl objednatelem \u0159\u00e1dn\u011b odsouhlasen,<br \/>\nd) nespln\u011bn\u00ed povinnosti ozna\u010dit komponentu jako bezpe\u010dnostn\u00ed d\u00edl podle bodu 8.5 t\u011bchto VOP,<br \/>\ne) v\u00fdskytu okolnost\u00ed vy\u0161\u0161\u00ed moci, p\u0159i\u010dem\u017e za takovou okolnost se pova\u017euje a\/ v\u00fdjime\u010dn\u00e1 okolnost, kter\u00e1 nebyla smluvn\u00ed stranou p\u0159edv\u00eddateln\u00e1 a\/nebo b\/ okolnost, p\u0159i kter\u00e9 smluvn\u00ed strana vynalo\u017eila ve\u0161ker\u00e9 \u00fasil\u00ed, kter\u00e9 od n\u00ed lze spravedliv\u011b po\u017eadovat, aby jej\u00ed vliv odvr\u00e1tila, p\u0159i\u010dem\u017e v dob\u011b vzniku jedn\u00e9 z takov\u00fdch okolnost\u00ed nebyla tato smluvn\u00ed strana v prodlen\u00ed s pln\u011bn\u00edm t\u011bch sv\u00fdch povinnost\u00ed, kter\u00e9 (i kdy\u017e spolu s okolnostmi vy\u0161\u0161\u00ed moci) vznikl stav, p\u0159i kter\u00e9m se chce dovol\u00e1vat okolnost\u00ed vy\u0161\u0161\u00ed moci; za okolnosti vy\u0161\u0161\u00ed moci se pova\u017euje zejm\u00e9na (av\u0161ak nejen): v\u00e1lka, invaze, akty zahrani\u010dn\u00edho nep\u0159\u00edtele, ciz\u00edch nep\u0159\u00e1telsk\u00fdch akt\u016f, ob\u010dansk\u00e1 v\u00e1lka, vzpoura, revolu\u010dn\u00ed povst\u00e1n\u00ed obyvatelstva nebo jin\u00e9 ve\u0159ejn\u00e9 nepokoje, d\u016fsledek vojensk\u00e9 nebo uzurpa\u010dn\u00ed moci, konfiskace nebo zn\u00e1rodn\u011bn\u00ed nebo na z\u00e1klad\u011b p\u0159\u00edkazu nebo p\u0159i v\u00fdkonu p\u0159\u00edkazu st\u00e1tn\u00edch nebo jin\u00fdch org\u00e1n\u016f ve\u0159ejn\u00e9 moci, d\u016fsledky p\u016fsoben\u00ed jak\u00e9koli vojensk\u00e9 zbran\u011b vyu\u017e\u00edvaj\u00edc\u00ed \u0161t\u011bpen\u00ed j\u00e1dra nebo radioaktivn\u00ed s\u00edlu, bez ohledu na to, zda v dob\u011b m\u00edru nebo v\u00e1lky, hav\u00e1rie, \u017eiveln\u00e9 pohromy, dlouhodob\u011bj\u0161\u00ed v\u00fdpadky elektrick\u00e9 energie, krizov\u00e1 situace nebo jin\u00e1 obdobn\u00e1 v\u00fdjime\u010dn\u00e1 okolnost, v\u00fdpadku zbo\u017e\u00ed na \u00fazem\u00ed \u010cesk\u00e9 republiky, kter\u00e9 je pot\u0159ebn\u00e9 k \u0159\u00e1dn\u00e9mu poskytnut\u00ed slu\u017eeb a kter\u00e9 je povinen zajistit zhotovitel; za okolnosti vy\u0161\u0161\u00ed moci se nepova\u017euj\u00ed okolnosti, kter\u00e9 vypl\u00fdvaj\u00ed v\u00fdlu\u010dn\u011b z osobn\u00edch nebo majetkov\u00fdch pom\u011br\u016f smluvn\u00ed strany, pop\u0159\u00edpad\u011b z obchodn\u00edch zvyklost\u00ed, v\u010detn\u011b nedostatku kvalifikovan\u00e9 pracovn\u00ed s\u00edly, nepln\u011bn\u00ed si sv\u00fdch povinnost\u00ed v\u016f\u010di smluvn\u00ed stran\u011b ze strany t\u0159et\u00edch osob, nep\u0159\u00edzniv\u00e1 ekonomick\u00e1 situace smluvn\u00ed strany.<br \/>\n13.5 Objednatel je povinen poskytnout zhotoviteli ve\u0161kerou pot\u0159ebnou (zejm\u00e9na, ale nejen zhotovitelem vy\u017e\u00e1danou) sou\u010dinnost p\u0159i prov\u011b\u0159ov\u00e1n\u00ed reklamace, zejm\u00e9na je povinen poskytnout fotodokumentaci, podklady, z\u00e1znamy komunikace, data, kter\u00fdmi objednatel nebo odb\u011bratel disponuje a kter\u00e1 se t\u00fdkaj\u00ed nebo se mohou t\u00fdkat reklamace, resp. reklamovan\u00e9 slu\u017eby.<br \/>\n13.5.1 Prodlen\u00ed se spln\u011bn\u00edm povinnosti objednatele dle bodu 13.5 tohoto \u010dl\u00e1nku o v\u00edce ne\u017e 5 pracovn\u00edch dn\u016f m\u00e1 za n\u00e1sledek z\u00e1nik n\u00e1rok\u016f vypl\u00fdvaj\u00edc\u00edch z odpov\u011bdnosti za nedostatky na z\u00e1klad\u011b uplatn\u011bn\u00e9 reklamace.<br \/>\n13.6 Reklamace se mus\u00ed za\u010d\u00edt vy\u0159izovat bez zbyte\u010dn\u00e9ho odkladu po jej\u00edm uplatn\u011bn\u00ed, nejpozd\u011bji do 3 pracovn\u00edch dn\u016f od jej\u00edho uplatn\u011bn\u00ed a vy\u0159e\u0161ena bude v co nejkrat\u0161\u00edm mo\u017en\u00e9m \u010dase. Zhotovitel se zavazuje reklamaci uznat nebo zam\u00edtnout do 30 pracovn\u00edch dn\u016f od uplatn\u011bn\u00ed reklamace. O dobu, po kterou nem\u016f\u017ee zhotovitel posuzovat reklamaci v d\u016fsledku j\u00edm vy\u017e\u00e1dan\u00e9 sou\u010dinnosti podle bodu 13.5 tohoto \u010dl\u00e1nku (tj. o \u010das od vy\u017e\u00e1d\u00e1n\u00ed do poskytnut\u00ed sou\u010dinnosti), se lh\u016fta podle p\u0159edchoz\u00ed v\u011bty prodlu\u017euje.<br \/>\n13.6.1 Objednatel m\u00e1 pr\u00e1vo v p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace na p\u0159im\u011b\u0159enou slevu z ceny fakturovan\u00e9 za zak\u00e1zku; uveden\u00e9 plat\u00ed pouze v p\u0159\u00edpad\u011b, \u017ee zhotovitel na z\u00e1klad\u011b uplatn\u011bn\u00e9 reklamace ve lh\u016ft\u011b pro uzn\u00e1n\u00ed nebo zam\u00edtnut\u00ed reklamace (bod 13.6 tohoto \u010dl\u00e1nku) nesd\u011bl\u00ed objednateli, \u017ee zajist\u00ed bezplatn\u00e9 odstran\u011bn\u00ed zji\u0161t\u011bn\u00fdch nedostatk\u016f. Pr\u00e1vo volby o zp\u016fsobu \u0159e\u0161en\u00ed reklamace m\u00e1 zhotovitel. V p\u0159\u00edpad\u011b bezplatn\u00e9ho odstran\u011bn\u00ed zji\u0161t\u011bn\u00e9ho nedostatku zhotovitelem, nem\u00e1 objednatel pr\u00e1vo na p\u0159im\u011b\u0159enou slevu z ceny podle prvn\u00ed v\u011bty tohoto bodu.<br \/>\n13.6.2 V p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace t\u00fdkaj\u00edc\u00ed se slu\u017eeb, jejich\u017e p\u0159edm\u011btem byly slu\u017eby podle bodu 3.1 p\u00edsm. a) t\u011bchto VOP, m\u00e1 zhotovitel pr\u00e1vo po\u017e\u00e1dat objednatele o op\u011btovn\u00e9 dod\u00e1n\u00ed v\u0161ech komponent\u016f (s v\u00fdjimkou t\u011bch, kter\u00e9 ji\u017e prokazateln\u011b byly zapracov\u00e1ny do v\u011bci, jejich\u017e sou\u010d\u00e1st\u00ed jsou dan\u00e9 komponenty), kter\u00e9 byly p\u0159edm\u011btem poskytov\u00e1n\u00ed reklamovan\u00e9 slu\u017eby tak, aby zhotovitel mohl prov\u00e9st jejich opakovanou kontrolu a bezplatn\u011b odstranit p\u0159\u00edpadn\u00e9 vady reklamovan\u00e9 slu\u017eby i na ostatn\u00edch komponentech a p\u0159edej\u00edt tak p\u0159\u00edpadn\u00e9 \u0161kod\u011b, p\u0159i\u010dem\u017e objednatel je povinen t\u00e9to \u017e\u00e1dosti vyhov\u011bt; poru\u0161en\u00ed t\u00e9to povinnosti ze strany objednatele m\u00e1 za n\u00e1sledek z\u00e1nik pr\u00e1v z odpov\u011bdnosti za nedostatky uplatn\u011bn\u00fdch reklamac\u00ed; ustanoven\u00ed bodu 14.4.1 t\u011bchto VOP t\u00edm nen\u00ed dot\u010deno.<br \/>\n13.6.3 Objednatel m\u00e1 pr\u00e1vo zajistit, ve v\u00fdjime\u010dn\u00fdch p\u0159\u00edpadech, odstran\u011bn\u00ed nedostatku prost\u0159ednictv\u00edm t\u0159et\u00ed osoby na n\u00e1klady zhotovitele, p\u0159i\u010dem\u017e v\u0161ak pro n\u00e1hradu takto vznikl\u00fdch n\u00e1klad\u016f ze strany zhotovitele mus\u00ed b\u00fdt spln\u011bny v\u0161echny n\u00e1sleduj\u00edc\u00ed podm\u00ednky:<br \/>\na) objednatel \u0159\u00e1dn\u011b uplatnil reklamaci ve smyslu t\u011bchto VOP a zhotovitel nevyu\u017eil mo\u017enosti vy\u0159e\u0161it reklamaci, resp. reklamaci nevybavil ve lh\u016ft\u011b podle t\u011bchto VOP, p\u0159\u00edpadn\u011b ve lh\u016ft\u011b podle prokazateln\u00e9 zvl\u00e1\u0161tn\u00ed p\u00edsemn\u00e9 dohody s zhotovitelem, nebo pokud zhotovitel p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem, souhlasil s odstran\u011bn\u00edm nedostatku jinou osobou,<br \/>\nb) pokud jde o zak\u00e1zku podle bodu 3.1 p\u00edsm. a) t\u011bchto VOP, objednatel umo\u017enil zhotoviteli proveden\u00ed kontroly v\u00fdsledku zak\u00e1zky (zejm\u00e9na formou opakovan\u00e9 kontroly d\u00edl\u016f, kter\u00fdch se zak\u00e1zka t\u00fdk\u00e1, podle bodu 13.2 nebo 13.6.2 tohoto \u010dl\u00e1nku) a zhotovitel n\u00e1pravu nezajistil, nebo mo\u017enost proveden\u00ed kontroly v p\u0159im\u011b\u0159en\u00e9 lh\u016ft\u011b nevyu\u017eil,<br \/>\nc) opakovan\u00e9 t\u0159\u00edd\u011bn\u00ed\/oprava\/ resp. jin\u00e1 slu\u017eba, kterou se odstra\u0148uje nedostatek t\u0159et\u00ed osobou, je realizov\u00e1na ve srovnateln\u00e9m rozsahu jako zak\u00e1zka, kter\u00e9 se odstra\u0148ov\u00e1n\u00ed nedostatku t\u00fdk\u00e1 (zejm\u00e9na co do \u010dasov\u00e9 n\u00e1ro\u010dnosti, pracovn\u00edho postupu a n\u00e1klad\u016f na odstran\u011bn\u00ed nedostatku v porovn\u00e1n\u00ed s cenou zak\u00e1zky) a zhotoviteli byly p\u0159edlo\u017eeny relevantn\u00ed doklady, prokazuj\u00edc\u00ed tento srovnateln\u00fd rozsah.<br \/>\nObjednatel se s zhotovitelem mohou p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem, dohodnout i na jin\u00fdch podm\u00ednk\u00e1ch n\u00e1hrady n\u00e1klad\u016f podle tohoto bodu.<br \/>\n13.7 V p\u0159\u00edpad\u011b, \u017ee objednatel pou\u017e\u00edv\u00e1 standardn\u011b 8D-Report, zhotovitel na po\u017e\u00e1d\u00e1n\u00ed poskytne objednateli 8D-Report podle 8D term\u00edn\u016f.<br \/>\n13.8 V p\u0159\u00edpad\u011b vyhotoven\u00ed p\u00edsemn\u00e9ho z\u00e1znamu o zp\u016fsobu vy\u0159\u00edzen\u00ed reklamace mus\u00ed tento b\u00fdt podeps\u00e1n a opr\u00e1vn\u011bnou osobou zhotovitele uvedenou v bod\u011b 10.1 t\u011bchto VOP a za objednatele osobou, kter\u00e1 reklamaci jm\u00e9nem objednatele podala nebo osobou dle bodu 10.2 t\u011bchto VOP. Objednatel je opr\u00e1vn\u011bn v p\u00edsemn\u00e9m z\u00e1znamu uv\u00e9st jak\u00e1koli sv\u00e1 stanoviska.<br \/>\n13.9 Smluvn\u00ed strany se mohou v p\u00edsemn\u00e9m z\u00e1znamu o zp\u016fsobu vy\u0159\u00edzen\u00ed reklamace v\u017edy dohodnout i na jin\u00e9m zp\u016fsobu jej\u00edho vy\u0159\u00edzen\u00ed, resp. \u0159e\u0161en\u00ed.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 14<br \/>\nVlastnictv\u00ed komponent\u016f, odpov\u011bdnost za \u0161kodu a jej\u00ed n\u00e1hrada<\/h5>\n<p style=\"text-align: center\">14.1 Zhotovitel se nest\u00e1v\u00e1 vlastn\u00edkem komponent\u016f p\u0159evzat\u00fdch za \u00fa\u010delem realizace zak\u00e1zky.<br \/>\n14.2 Zhotovitel odpov\u00edd\u00e1 za zavin\u011bn\u00e9 jedn\u00e1n\u00ed pracovn\u00edk\u016f zhotovitele, kter\u00fdm dojde k po\u0161kozen\u00ed, ztr\u00e1t\u011b nebo zni\u010den\u00ed komponent\u016f, kter\u00e9 p\u0159evzal od objednatele (p\u0159\u00edp. odb\u011bratele) za \u00fa\u010delem realizace zak\u00e1zky, pokud k takov\u00e9mu jedn\u00e1n\u00ed do\u0161lo v pr\u016fb\u011bhu realizace zak\u00e1zky; za takov\u00e9 zavin\u011bn\u00e9 jedn\u00e1n\u00ed v\u0161ak neodpov\u00edd\u00e1 v p\u0159\u00edpad\u011b, kdy by k po\u0161kozen\u00ed, ztr\u00e1t\u011b nebo zni\u010den\u00ed do\u0161lo bez ohledu na takov\u00e1 zavin\u011bn\u00e1 \u0159\u00edzen\u00ed nebo v p\u0159\u00edpad\u011b, \u017ee \u0161lo o jedn\u00e1n\u00ed, kter\u00fdm pracovn\u00edk zhotovitele odvracel p\u0159\u00edmo hroz\u00edc\u00ed nebezpe\u010d\u00ed, kter\u00e9 s\u00e1m nevyvolal nebo pokud po\u0161kozen\u00ed zp\u016fsobil v nutn\u00e9 obran\u011b proti hroz\u00edc\u00edmu nebo trvaj\u00edc\u00edmu \u00fatoku. Zhotovitel neodpov\u00edd\u00e1 za \u0161kodu v p\u0159\u00edpadech stanoven\u00fdch z\u00e1konem (nap\u0159. pokud poru\u0161en\u00ed povinnost\u00ed bylo zp\u016fsobeno okolnostmi vylu\u010duj\u00edc\u00edmi odpov\u011bdnost a v p\u0159\u00edpadech \u0161kody zp\u016fsoben\u00e9 okolnostmi vy\u0161\u0161\u00ed moci, ne\u017e je definov\u00e1na v bod\u011b 13.4 p\u00edsm. e) t\u011bchto VOP).<br \/>\n14.3 V p\u0159\u00edpad\u011b vzniku \u0161kody, za kterou zhotovitel odpov\u00edd\u00e1 podle bodu 14.2 tohoto \u010dl\u00e1nku, se \u0161koda hrad\u00ed uveden\u00edm do p\u016fvodn\u00edho stavu nebo pen\u011b\u017eitou n\u00e1hradou; pr\u00e1vo volby m\u00e1 zhotovitel.<br \/>\n14.4 Limity n\u00e1hrady \u0161kody, za kterou odpov\u00edd\u00e1 zhotovitel<br \/>\n14.4.1 Zhotovitel odpov\u00edd\u00e1 za \u0161kodu, kterou zp\u016fsobil v d\u016fsledku nedostatk\u016f poskytnut\u00fdch slu\u017eeb (chybn\u00e9ho pln\u011bn\u00ed) a neodstranil ji v r\u00e1mci \u0159e\u0161en\u00ed reklamace, kterou si objednatel \u0159\u00e1dn\u011b uplatnil v souladu s t\u011bmito VOP. Pokud objednatel neposkytl zhotoviteli komponenty na z\u00e1klad\u011b \u017e\u00e1dosti zhotovitele podle bodu 13.6.2 t\u011bchto VOP k p\u0159ekontrolov\u00e1n\u00ed, nem\u00e1 n\u00e1rok na n\u00e1hradu \u0161kody, kter\u00e1 v d\u016fsledku t\u00e9to nerealizovan\u00e9 kontroly vznikne, resp. \u0161kody, kter\u00e9 se dalo takovou bezplatnou kontrolou p\u0159edej\u00edt.<br \/>\n14.4.2 Zhotovitel odpov\u00edd\u00e1 tak\u00e9 za \u0161kodu, kterou zp\u016fsobil objednateli p\u0159i v\u00fdkonu sv\u00e9 \u010dinnosti na jin\u00e9m majetku objednatele, ne\u017e toho, kter\u00e9ho se t\u00fdk\u00e1 ustanoven\u00ed bodu 14.4.1 tohoto \u010dl\u00e1nku.<br \/>\n14.4.3 V p\u0159\u00edpadech vzniku n\u00e1roku na n\u00e1hradu \u0161kody, je zhotovitel povinen uplatnit n\u00e1rok na pojistn\u00e9 pln\u011bn\u00ed z titulu \u0161kodn\u00e9 ud\u00e1losti u sv\u00e9 poji\u0161\u0165ovny.<br \/>\n14.4.4 Zhotovitel poskytuje n\u00e1hradu \u0161kody v pln\u00e9m rozsahu, maxim\u00e1ln\u011b v\u0161ak do v\u00fd\u0161e zhotovitelem p\u0159ijat\u00e9ho, resp. poji\u0161\u0165ovnou zhotovitele vyplacen\u00e9ho pojistn\u00e9ho pln\u011bn\u00ed z poji\u0161t\u011bn\u00ed odpov\u011bdnosti za \u0161kodu, kter\u00e9 m\u00e1 zhotovitel uzav\u0159eno se svou poji\u0161\u0165ovnou, s odkl\u00e1dac\u00ed podm\u00ednkou v\u00fdplaty takov\u00e9ho pojistn\u00e9ho pln\u011bn\u00ed ze strany poji\u0161\u0165ovny. Nepouk\u00e1\u017ee-li poji\u0161\u0165ovna pojistn\u00e9 pln\u011bn\u00ed p\u0159\u00edmo objednateli, ale jej poskytne zhotoviteli, pouk\u00e1\u017ee takto p\u0159ijat\u00e9 pln\u011bn\u00ed od poji\u0161\u0165ovny zhotovitele do 15 dn\u016f ode dne, kdy pojistn\u00e9 pln\u011bn\u00ed od poji\u0161\u0165ovny p\u0159ijal a objednatel mu p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem, ur\u010dil \u010d\u00edslo \u00fa\u010dtu, na kter\u00e9 mu m\u00e1 b\u00fdt n\u00e1hrada \u0161kody pouk\u00e1zan\u00e1; uveden\u00e9 se neuplatn\u00ed v rozsahu \u00fahrady, kterou po vz\u00e1jemn\u00e9 dohod\u011b vyplatil zhotovitel objednateli p\u0159ed pouk\u00e1z\u00e1n\u00edm pln\u011bn\u00ed ze strany poji\u0161\u0165ovny.<br \/>\n14.4.5 Pokud z jak\u00e9hokoli d\u016fvodu poji\u0161\u0165ovna zhotovitele nepouk\u00e1\u017ee pojistn\u00e9 pln\u011bn\u00ed ze \u0161kodn\u00e9 ud\u00e1losti nejpozd\u011bji do 6 m\u011bs\u00edc\u016f ode dne, kdy zhotovitel uplatnil n\u00e1rok na pojistn\u00e9 pln\u011bn\u00ed, zhotovitel se zavazuje poskytnout objednateli pln\u011bn\u00ed z uplatn\u011bn\u00e9ho n\u00e1roku objednatele z odpov\u011bdnosti za \u0161kodu maxim\u00e1ln\u011b do v\u00fd\u0161e hodnoty zak\u00e1zky, kter\u00e9 se \u0161kodn\u00e1 ud\u00e1lost t\u00fdk\u00e1. U zak\u00e1zek trvaj\u00edc\u00edch d\u00e9le ne\u017e 1 m\u011bs\u00edc se hodnota zak\u00e1zky ur\u010d\u00ed jako pr\u016fm\u011br hodnot zak\u00e1zky (fakturovan\u00fdch \u010d\u00e1stek bez DPH) vypo\u010dten\u00fd z posledn\u00edch 6 m\u011bs\u00edc\u016f prov\u00e1d\u011bn\u00ed zak\u00e1zky; trvala-li v\u0161ak zak\u00e1zka v\u00edce ne\u017e 1 m\u011bs\u00edc, ale m\u00e9n\u011b ne\u017e 6 m\u011bs\u00edc\u016f, pr\u016fm\u011br se vypo\u010d\u00edt\u00e1 z m\u011bs\u00edc\u016f trv\u00e1n\u00ed zak\u00e1zky. Objednatel a zhotovitel se mohou p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem, dohodnout i jinak. T\u00edmto nen\u00ed dot\u010deno ustanoven\u00ed bodu 14.4.4 tohoto \u010dl\u00e1nku, tzn. j. vyplat\u00ed-li poji\u0161\u0165ovna zhotovitele pojistn\u00e9 pln\u011bn\u00ed pot\u00e9, co zhotovitel plnil podle prvn\u00ed v\u011bty tohoto bodu, m\u00e1 objednatel z pojistn\u00e9ho pln\u011bn\u00ed poskytnut\u00e9ho poji\u0161\u0165ovnou n\u00e1rok na rozd\u00edl mezi v\u00fd\u0161\u00ed pojistn\u00e9ho pln\u011bn\u00ed a pln\u011bn\u00edm p\u0159ijat\u00fdm podle prvn\u00ed v\u011bty tohoto bodu; obdr\u017eel-li objednatel v\u00edce, ne\u017e mu n\u00e1le\u017e\u00ed (zejm\u00e9na v d\u016fsledku p\u0159\u00edm\u00e9ho pln\u011bn\u00ed od poji\u0161\u0165ovny), rozd\u00edl je povinen vr\u00e1tit zhotoviteli.<br \/>\n14.4.6 Pro p\u0159\u00edpad, kdy by poji\u0161\u0165ovna zhotovitele z jak\u00e9hokoli d\u016fvodu (s v\u00fdjimkou p\u0159\u00edpadu neposkytnut\u00ed sou\u010dinnosti ze strany zhotovitele p\u0159i vy\u0161et\u0159ov\u00e1n\u00ed pojistn\u00e9 ud\u00e1losti) odm\u00edtla poskytnout pojistn\u00e9 pln\u011bn\u00ed, plat\u00ed jako limit n\u00e1hrady \u0161kody v\u00fd\u0161e pln\u011bn\u00ed, stanoven\u00e1 v bod\u011b 14.4.5 tohoto \u010dl\u00e1nku.<br \/>\n14.4.7 P\u0159edpokladem pro vznik n\u00e1roku na n\u00e1hradu \u0161kody v\u016f\u010di zhotoviteli je prokazateln\u00e9 zavin\u011bn\u00ed zhotovitele. Objednatel a zhotovitel se zavazuj\u00ed poskytnout si p\u0159i \u0159e\u0161en\u00ed vznikl\u00fdch \u0161kod ve\u0161kerou pot\u0159ebnou, zejm\u00e9na ale druhou stranou vy\u017e\u00e1danou, sou\u010dinnost (v\u010detn\u011b poskytnut\u00ed jak\u00e9koli pot\u0159ebn\u00e9 dokumentace) tak, aby bylo mo\u017en\u00e9 i\/ vzniklou \u0161kodu uplatnit v r\u00e1mci poji\u0161t\u011bn\u00ed zhotovitele, ii\/ byla bez pochybnost\u00ed z\u0159ejm\u00e1 odpov\u011bdnost zhotovitele; p\u0159i poru\u0161en\u00ed t\u00e9to povinnosti se prodlu\u017euj\u00ed o dobu prodlen\u00ed s jej\u00edm spln\u011bn\u00edm, v\u0161echny lh\u016fty t\u00fdkaj\u00edc\u00ed se n\u00e1hrady \u0161kody. Sou\u010dinnost podle tohoto bodu mus\u00ed b\u00fdt obdobn\u011b poskytov\u00e1na iv p\u0159\u00edpadech, kdy je t\u0159eba p\u0159ijmout opat\u0159en\u00ed k minimalizaci \u0161kody.<br \/>\n14.4.8 Zhotovitel m\u00e1 v\u017edy pr\u00e1vo nahradit \u0161kodu uveden\u00edm do p\u016fvodn\u00edho stavu. Objednatel nen\u00ed opr\u00e1vn\u011bn toto pr\u00e1vo zhotoviteli up\u0159\u00edt, jinak zhotovitelova odpov\u011bdnost za vzniklou \u0161kodu zanikne momentem odep\u0159en\u00ed tohoto pr\u00e1va.<br \/>\n14.4.9 Pokud zhotovitel neodpov\u00edd\u00e1 za \u0161kodu s\u00e1m, ale spolu s jin\u00fdmi (d\u011blen\u00e1 odpov\u011bdnost), v\u016f\u010di objednateli zhotovitel odpov\u00edd\u00e1 pouze za \u0161kodu podle rozsahu sv\u00e9 odpov\u011bdnosti. N\u00e1rok na n\u00e1hradu \u0161kody nen\u00ed d\u00e1n, existuje-li d\u016fvodn\u00e1 a prokazateln\u00e1 pochybnost o zp\u016fsoben\u00ed \u0161kody zhotovitelem.<br \/>\n14.4.10 Bez ohledu na jin\u00e1 ustanoven\u00ed t\u011bchto VOP, nahrazuje se pouze skute\u010dn\u00e1 majetkov\u00e1 \u0161koda, p\u0159i\u010dem\u017e objednatel nem\u00e1 v\u016f\u010di zhotoviteli n\u00e1rok na n\u00e1hradu nemajetkov\u00e9 \u00fajmy (nap\u0159. \u00fajmy na pov\u011bsti, dobr\u00e9m jm\u00e9nu, know how apod.) ani na n\u00e1hradu u\u0161l\u00e9ho zisku, pokut, pen\u00e1le \u00farok\u016f z prodlen\u00ed. zp\u016fsoben\u00e9 t\u0159et\u00edm osob\u00e1m, kter\u00e9 by objednatel cht\u011bl regresn\u011b p\u0159en\u00e9st na zhotovitele.<br \/>\n14.4.11 Maxim\u00e1ln\u00ed v\u00fd\u0161e n\u00e1hrady \u0161kody z jedn\u00e9 \u0161kodn\u00e9 ud\u00e1losti p\u0159edstavuje \u010d\u00e1stku 100 000,- \u20ac (slovy sto tis\u00edc eur), pokud z jin\u00fdch ustanoven\u00ed tohoto \u010dl\u00e1nku nevypl\u00fdv\u00e1 ni\u017e\u0161\u00ed maxim\u00e1ln\u00ed v\u00fd\u0161e n\u00e1hrady \u0161kody.<br \/>\n14.4.12 Ustanoven\u00edmi \u010dl\u00e1nku 14 nen\u00ed nijak dot\u010deno ustanoven\u00ed bodu 14.5 tohoto \u010dl\u00e1nku.<br \/>\n14.4.13 Ustanoven\u00ed \u010dl\u00e1nku 14 se p\u0159im\u011b\u0159en\u011b aplikuj\u00ed i na odpov\u011bdnost za \u0161kodu zp\u016fsobenou poru\u0161en\u00edm povinnosti ml\u010denlivosti podle bodu 15.5 a n\u00e1sl.<br \/>\n14.5 Pokud objednatel nesplnil n\u011bkterou z povinnost\u00ed dle bodu 5.8 t\u011bchto VOP, tak:<br \/>\na) zhotovitel neodpov\u00edd\u00e1, bez ohledu na d\u0159\u00edv\u011bj\u0161\u00ed ustanoven\u00ed tohoto \u010dl\u00e1nku, za p\u0159\u00edpadn\u00e9 \u0161kody, kter\u00e9 objednatel nebo t\u0159et\u00ed osoby utrp\u00ed v d\u016fsledku nespr\u00e1vn\u00e9ho pou\u017e\u00edv\u00e1n\u00ed nadstandardn\u00edch pom\u016fcek,<br \/>\nb) objednatel odpov\u00edd\u00e1 zhotoviteli za \u0161kodu, kterou utrp\u00ed zhotovitel, pop\u0159\u00edpad\u011b ji utrp\u00ed pracovn\u00edk zhotovitele, jako d\u016fsledek zach\u00e1zen\u00ed s nadstandardn\u00ed pom\u016fckou, kter\u00e9 se spln\u011bn\u00edm povinnost\u00ed podle bodu 5.8 t\u011bchto VOP dalo p\u0159edej\u00edt; resp. si objednatel povinnosti podle bodu 5.8 t\u011bchto VOP \u0159\u00e1dn\u011b splnil.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 15<br \/>\nDoru\u010dov\u00e1n\u00ed, d\u016fv\u011brnost informac\u00ed a ml\u010denlivost<\/h5>\n<p style=\"text-align: center\">15.1 Na jak\u00e9koli ozn\u00e1men\u00ed, \u017e\u00e1dosti, po\u017eadavky, \u017e\u00e1dosti o souhlasy nebo jakoukoli jinou komunikaci p\u0159edkl\u00e1danou jednou smluvn\u00ed stranou druh\u00e9 smluvn\u00ed stran\u011b formou emailu, listiny nebo prost\u0159ednictv\u00edm MetriQ (pokud m\u00e1 objednatel uzav\u0159enou licen\u010dn\u00ed smlouvu podle \u010dl\u00e1nku 16 t\u011bchto VOP), odpov\u00edd\u00e1 druh\u00e1 smluvn\u00ed strana stejn\u00fdm nebo obdobn\u00fdm zp\u016fsobem tak, aby bylo mo\u017en\u00e9 jednozna\u010dn\u011b zachytit obsah projevu odpov\u011bdi. nedodr\u017een\u00ed p\u0159edepsan\u00e9 formy odpov\u011bdi d\u016fkazn\u00ed b\u0159emeno o obsahu a doru\u010den\u00ed odpov\u011bdi zat\u011b\u017euje jej\u00edho odes\u00edlatele.<br \/>\n15.1.1 Informace obsa\u017een\u00e1 v MetriQ se v p\u0159\u00edpadech, m\u00e1-li objednatel uzav\u0159enou licen\u010dn\u00ed smlouvu (\u010dl\u00e1nek 16 t\u011bchto VOP), pova\u017euje za zp\u0159\u00edstupn\u011bnou jej\u00edm nahr\u00e1n\u00edm do MetriQ, o \u010dem\u017e se vytvo\u0159\u00ed p\u0159\u00edslu\u0161n\u00fd log v syst\u00e9mu.<br \/>\n15.2 Obsah emailu se pova\u017euje za doru\u010den\u00fd v p\u0159\u00edpad\u011b i) manu\u00e1ln\u00edho potvrzen\u00ed jeho obdr\u017een\u00ed, resp. potvrzen\u00ed o jeho p\u0159e\u010dten\u00ed, ii) obdr\u017een\u00ed emailov\u00e9 odpov\u011bdi obsahuj\u00edc\u00ed i p\u016fvodn\u00ed text emailu o jeho\u017e doru\u010den\u00ed se jedn\u00e1; s v\u00fdjimkou potvrzen\u00ed o p\u0159e\u010dten\u00ed emailu odeslan\u00e9ho po\u0161tovn\u00edm programem\/serverem adres\u00e1ta.<br \/>\n15.3 Pro doru\u010dov\u00e1n\u00ed p\u00edsemnost\u00ed mezi smluvn\u00edmi stranami plat\u00ed, \u017ee p\u00edsemnost se pova\u017euje za doru\u010denou:<br \/>\na) dnem jej\u00edho faktick\u00e9ho doru\u010den\u00ed druh\u00e9 smluvn\u00ed stran\u011b &#8211; adres\u00e1tovi,<br \/>\nb) dnem, kdy marn\u011b uplyne lh\u016fta k p\u0159evzet\u00ed si z\u00e1silky u po\u0161tovn\u00edho p\u0159epravce, a to iv p\u0159\u00edpad\u011b, \u017ee se adres\u00e1t o ulo\u017een\u00ed nedozv\u011bd\u011bl,<br \/>\nc) dnem proveden\u00ed ne\u00fasp\u011b\u0161n\u00e9ho pokusu o doru\u010den\u00ed, jestli\u017ee doru\u010den\u00ed bylo znemo\u017en\u011bno zavin\u011bn\u00fdm jedn\u00e1n\u00edm nebo opomenut\u00edm adres\u00e1ta (nap\u0159. odm\u00edtnut\u00ed p\u0159evzet\u00ed z\u00e1silky, chyb\u011bj\u00edc\u00ed ozna\u010den\u00ed adres\u00e1ta na jeho adrese)<br \/>\nd) n\u00e1sleduj\u00edc\u00edm kalend\u00e1\u0159n\u00edm dnem po dni zp\u0159\u00edstupn\u011bn\u00ed elektronick\u00e9ho dokumentu v MetriQ, m\u00e1-li objednatel uzav\u0159enou licen\u010dn\u00ed smlouvu (\u010dl\u00e1nek 16 t\u011bchto VOP).<br \/>\n15.4 Je-li mezi zhotovitelem a objednatelem uzav\u0159ena SoEK, tato m\u00e1, v p\u0159\u00edpad\u011b rozporu ohledn\u011b doru\u010dov\u00e1n\u00ed, p\u0159ednost p\u0159ed ustanoven\u00edmi bod\u016f 15.2 a 15.3 tohoto \u010dl\u00e1nku.<br \/>\n15.5 Smluvn\u00ed strany jsou povinny zachov\u00e1vat ml\u010denlivost o v\u0161ech d\u016fv\u011brn\u00fdch informac\u00edch a tak\u00e9 o v\u0161ech skute\u010dnostech, o kter\u00fdch se dozv\u00ed v souvislosti s pln\u011bn\u00edm na z\u00e1klad\u011b smluvn\u00edho vztahu vznikl\u00e9ho v souladu s t\u011bmito VOP a kter\u00e9 se t\u00fdkaj\u00ed druh\u00e9 smluvn\u00ed strany, pokud takov\u00e9 skute\u010dnosti maj\u00ed pro druhou smluvn\u00ed stranu nebo jin\u00fdch sout\u011b\u017eitel\u016f na trhu prokazateln\u00fd hospod\u00e1\u0159sk\u00fd v\u00fdznam.<br \/>\n15.5.1 Za d\u016fv\u011brn\u00e9 informace se pova\u017euj\u00ed v\u0161echny skute\u010dnosti a informace tvo\u0159\u00edc\u00ed p\u0159edm\u011bt obchodn\u00edho tajemstv\u00ed ve smyslu zk. \u010d. 89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk v platn\u00e9m zn\u011bn\u00ed a d\u00e1le tak\u00e9 informace jednozna\u010dn\u011b a prokazateln\u011b ozna\u010den\u00e9 druhou stranou za d\u016fv\u011brn\u00e9. Ani\u017e jsou dot\u010dena v\u00fd\u0161e uveden\u00e1 ustanoven\u00ed, jsou d\u016fv\u011brn\u00fdmi informacemi i jak\u00e9koli informace ve\u0159ejn\u011b nep\u0159\u00edstupn\u00e9, technick\u00e9, obchodn\u00ed nebo jin\u00e9 informace, kter\u00e9 n\u011bkter\u00e1 smluvn\u00ed strana ozna\u010d\u00ed jako d\u016fv\u011brn\u00e9, nebo se kter\u00fdmi m\u00e1 b\u00fdt nakl\u00e1d\u00e1no (vzhledem k okolnostem zn\u00e1m\u00fdm druh\u00e9 stran\u011b p\u0159i poskytnut\u00ed informac\u00ed) jako s d\u016fv\u011brn\u00fdmi nebo jak\u00e9koli informace, z jejich\u017e povahy je pochopiteln\u00e9 pro jakoukoli pr\u016fm\u011brn\u011b znalou osobu, \u017ee jsou d\u016fv\u011brn\u00e9. D\u016fv\u011brn\u00e9 informace jsou tak\u00e9 jak\u00e9koli technick\u00e9, obchodn\u00ed nebo komer\u010dn\u00ed informace (v\u010detn\u011b produktov\u00fdch a obdobn\u00fdch pl\u00e1n\u016f, pl\u00e1n\u016f rozvoje, progn\u00f3zy, anal\u00fdzy a strategie), specifikace, sch\u00e9mata, \u0161kol\u00edc\u00ed materi\u00e1ly, vzorce, n\u00e1\u010drty, modely, vzorky, postupy, n\u00e1pady a vyn\u00e1lezy (i kdy\u017e nepodl\u00e9haj\u00ed zvl\u00e1\u0161tn\u00ed ochran\u011b), data, software, nebo dokumentace v jak\u00e9koli podob\u011b a\u0165 u\u017e zachycen\u00e9 hmotn\u011b nebo \u00fastn\u011b poskytnuty, jako\u017e i informace obdr\u017een\u00e9 od jin\u00e9 osoby ne\u017e je smluvn\u00ed strana, pokud je tato osoba zav\u00e1z\u00e1na jimi nakl\u00e1dat jako s d\u016fv\u011brn\u00fdmi. Za d\u016fv\u011brn\u00e9 informace se pova\u017euj\u00ed i informace o pom\u011brech jedn\u00e9 nebo druh\u00e9 ze smluvn\u00edch stran, jej\u00edch produktech, procesech a v\u00fdkonech a tak\u00e9 cen\u00e1ch, p\u0159\u00edplatc\u00edch a n\u00e1kladech dohodnut\u00fdch v objedn\u00e1vk\u00e1ch.<br \/>\n15.5.2 V z\u00e1jmu p\u0159edch\u00e1zen\u00ed spor\u016fm o povahu informac\u00ed je smluvn\u00ed strana, kter\u00e1 druh\u00e9 stran\u011b poskytne informace, kter\u00e9 ve smyslu ustanoven\u00ed tohoto \u010dl\u00e1nku maj\u00ed b\u00fdt pova\u017eov\u00e1ny za d\u016fv\u011brn\u00e9 a z povahy v\u011bci nen\u00ed jednozna\u010dn\u00e9, \u017ee d\u016fv\u011brn\u00fdmi bez jak\u00fdchkoliv pochybnost\u00ed jsou, povinna tyto informace i jednozna\u010dn\u011b jak d\u016fv\u011brn\u00e9 ozna\u010dit.<br \/>\n15.5.3 Ceny zhotovitele dohodnut\u00e9 se objednatelem se v\u017edy pova\u017euj\u00ed za d\u016fv\u011brn\u00e9, i kdy\u017e nejsou takto zvl\u00e1\u0161\u0165 ozna\u010deny.<br \/>\n15.6 Z\u00e1vazek zachov\u00e1v\u00e1n\u00ed ml\u010denlivosti plat\u00ed po dobu platnosti p\u0159\u00edslu\u0161n\u00e9ho smluvn\u00edho vztahu, jeho\u017e sou\u010d\u00e1st\u00ed jsou tyto VOP a dal\u0161\u00ed 1 rok po jeho z\u00e1niku; z\u00e1vazek zachov\u00e1v\u00e1n\u00ed ml\u010denlivosti p\u0159ech\u00e1z\u00ed i na p\u0159\u00edpadn\u00e9 pr\u00e1vn\u00ed n\u00e1stupce smluvn\u00edch stran. Od t\u00e9to povinnosti m\u016f\u017ee b\u00fdt smluvn\u00ed strana osvobozena jen p\u00edsemn\u00fdm prohl\u00e1\u0161en\u00edm druh\u00e9 smluvn\u00ed strany.<br \/>\n15.7 Povinnost ml\u010denlivosti se nevztahuje na ty skute\u010dnosti, kter\u00e9:<br \/>\na) v souvislosti s pln\u011bn\u00edm na z\u00e1klad\u011b smluvn\u00edho vztahu vznikl\u00e9ho v souladu s t\u011bmito VOP jsou nebo budou p\u0159\u00edstupn\u00e9 zam\u011bstnanc\u016fm nebo t\u0159et\u00edm osob\u00e1m, kter\u00e9 tyto informace vzhledem ke sv\u00e9 pracovn\u00ed pozici, funk\u010dn\u00ed za\u0159azen\u00ed, resp. svou \u00falohu p\u0159i smluvn\u00edm pln\u011bn\u00ed mus\u00ed zn\u00e1t,<br \/>\nb) byly prokazateln\u011b z\u00edsk\u00e1ny od t\u0159et\u00ed osoby, kter\u00e1 je opr\u00e1vn\u011bna \u0161\u00ed\u0159it tyto informace,<br \/>\nc) se staly ve\u0159ejn\u011b zn\u00e1m\u00fdmi bez poru\u0161en\u00ed povinnosti n\u011bkter\u00e9 smluvn\u00ed strany upravuj\u00edc\u00ed povinnost ml\u010denlivosti,<br \/>\nd) byly nez\u00e1visle vyvinuty smluvn\u00ed stranou, bez pou\u017eit\u00ed jak\u00fdchkoli d\u016fv\u011brn\u00fdch informac\u00ed podle ustanoven\u00ed tohoto \u010dl\u00e1nku,<br \/>\ne) mohou b\u00fdt zp\u0159\u00edstupn\u011bny na z\u00e1klad\u011b zvl\u00e1\u0161tn\u00ed smlouvy uzav\u0159en\u00e9 mezi objednatelem a zhotovitelem.<br \/>\n15.8 Za poru\u0161en\u00ed povinnosti zachovat ml\u010denlivost se nepova\u017euje:<br \/>\na) poskytnut\u00ed informac\u00ed t\u0159et\u00edm osob\u00e1m, kter\u00e9 maj\u00ed majetkovou \u00fa\u010dast v n\u011bkter\u00e9 ze smluvn\u00edch stran,<br \/>\nb) poskytnut\u00ed informac\u00ed advok\u00e1tem \u010di jin\u00fdm z\u00e1stupc\u016fm pro pot\u0159eby \u0159\u00e1dn\u00e9ho v\u00fdkonu jejich \u010dinnosti, kte\u0159\u00ed jsou podle z\u00e1kona v\u00e1z\u00e1ni povinnost\u00ed ml\u010denlivosti, p\u0159i\u010dem\u017e tyto osoby mus\u00ed b\u00fdt p\u0159edem informov\u00e1ny o povinnosti ml\u010denlivosti v projedn\u00e1van\u00e9 v\u011bci,<br \/>\nc) poskytnut\u00ed informac\u00ed v p\u0159\u00edpad\u011b vysloven\u00ed p\u0159edchoz\u00edho p\u00edsemn\u00e9ho souhlasu druh\u00e9 smluvn\u00ed strany ke zp\u0159\u00edstupn\u011bn\u00ed jednotliv\u00e9 informace chr\u00e1n\u011bn\u00e9 povinnost\u00ed ml\u010denlivosti,<br \/>\nd) poskytnut\u00ed informac\u00ed pro \u00fa\u010dely, resp. v r\u00e1mci \u0159\u00edzen\u00ed p\u0159ed soudem, rozhod\u010d\u00edm org\u00e1nem nebo jin\u00fdm org\u00e1nem ve\u0159ejn\u00e9 moci, p\u0159i\u010dem\u017e tento org\u00e1n mus\u00ed b\u00fdt p\u0159edem sezn\u00e1men s d\u016fv\u011brn\u00fdm charakterem informace, aby mohl p\u0159ijmout nezbytn\u00e1 opat\u0159en\u00ed (nap\u0159. vylou\u010den\u00ed ve\u0159ejnosti),<br \/>\ne) poskytnut\u00ed informac\u00ed vl\u00e1dn\u00ed, bankovn\u00ed, da\u0148ov\u00e9 nebo jin\u00e9 kontroln\u00ed autorit\u011b, kter\u00e1 je opr\u00e1vn\u011bna a kompetentn\u00ed je vy\u017eadovat, a to v souladu s pr\u00e1vn\u00edmi p\u0159edpisy, p\u0159i\u010dem\u017e tento org\u00e1n mus\u00ed b\u00fdt p\u0159edem sezn\u00e1men s d\u016fv\u011brn\u00fdm charakterem informace, aby mohl p\u0159ijmout nezbytn\u00e1 opat\u0159en\u00ed,<br \/>\nf) poskytnut\u00ed informac\u00ed, kter\u00e9 je smluvn\u00ed strana povinna sd\u011blit na z\u00e1klad\u011b z\u00e1kona.<br \/>\n15.9 Smluvn\u00ed strany se d\u00e1le zavazuj\u00ed, \u017ee informace o druh\u00e9 smluvn\u00ed stran\u011b, kter\u00e9 podl\u00e9haj\u00ed re\u017eimu ml\u010denlivosti podle tohoto \u010dl\u00e1nku, budou chr\u00e1nit alespo\u0148 v takov\u00e9m rozsahu jako kdyby \u0161lo o informace jejich vlastn\u00ed a zavazuj\u00ed se ve stejn\u00e9m rozsahu zav\u00e1zat ml\u010denlivost\u00ed sv\u00e9 organiza\u010dn\u00ed slo\u017eky, \u0159\u00edd\u00edc\u00ed zam\u011bstnance nebo zam\u011bstnanc\u016f (a tak\u00e9 spolupracuj\u00edc\u00ed osoby), kte\u0159\u00ed se dostanou s takov\u00fdmi informacemi do styku, p\u0159i\u010dem\u017e za poru\u0161en\u00ed povinnosti t\u011bchto osob ka\u017ed\u00e1 ze smluvn\u00edch stran odpov\u00edd\u00e1 v pln\u00e9m rozsahu.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 16<br \/>\nPou\u017e\u00edv\u00e1n\u00ed MetriQ a licence<\/h5>\n<p style=\"text-align: center\">16.1 Objednatel z\u00edsk\u00e1v\u00e1 k MetriQ p\u0159\u00edstup a m\u016f\u017ee tento vyu\u017e\u00edvat na z\u00e1klad\u011b uzav\u0159en\u00e9 licen\u010dn\u00ed smlouvy, kter\u00e1 m\u00e1 formu bu\u010f samostatn\u00e9 licen\u010dn\u00ed smlouvy (bod 2.14.1 t\u011bchto VOP) nebo objedn\u00e1vkov\u00e9 licen\u010dn\u00ed smlouvy (bod 2.14.2 t\u011bchto VOP).<br \/>\n16.2 Objedn\u00e1vkov\u00e1 licen\u010dn\u00ed smlouva<br \/>\n16.2.1 Ustanoven\u00ed n\u00e1sleduj\u00edc\u00edch bod\u016f 16.2.2 \u2013 16.2.4 tohoto \u010dl\u00e1nku plat\u00ed pouze po dobu, po kterou nemaj\u00ed zhotovitel a objednatel uzav\u0159enou samostatnou licen\u010dn\u00ed smlouvu.<br \/>\n16.2.2 Pokud ve smyslu objedn\u00e1vky m\u00e1 objednatel z\u00e1jem o sd\u00edlen\u00ed report\u016f a jin\u00fdch dat v MetriQ, vyzna\u010d\u00ed tuto skute\u010dnost v objedn\u00e1vce a na z\u00e1klad\u011b toho n\u00e1sledn\u011b zhotovitel rozhodne zhotovitel podle mo\u017enost\u00ed a charakteru zak\u00e1zky o zp\u0159\u00edstupn\u011bn\u00ed syst\u00e9mu MetriQ pro danou zak\u00e1zku objednateli. Objednatel se podpisem objedn\u00e1vky s deklarovan\u00fdm z\u00e1jmem o vyu\u017e\u00edv\u00e1n\u00ed MetriQ zavazuje dodr\u017eovat licen\u010dn\u00ed podm\u00ednky, kter\u00e9 tvo\u0159\u00ed p\u0159\u00edlohu k t\u011bmto VOP. Licen\u010dn\u00ed smlouva se pova\u017euje za uzav\u0159enou momentem ud\u011blen\u00ed p\u0159\u00edstupu objednateli (nap\u0159\u00edklad osob\u011b objednatele, kter\u00e1 vystavila objedn\u00e1vku, osob\u011b odpov\u011bdn\u00e9 za pracovn\u00ed postup nebo osob\u011b opr\u00e1vn\u011bn\u00e9 podepsat pracovn\u00ed v\u00fdkaz) do MetriQ.<br \/>\n16.2.3 Rozsah funkcionalit MetriQ zp\u0159\u00edstupn\u011bn\u00fdch objednateli na z\u00e1klad\u011b objedn\u00e1vkov\u00e9 licen\u010dn\u00ed smlouvy ur\u010duje zhotovitel.<br \/>\n16.2.4 Licence k pou\u017e\u00edv\u00e1n\u00ed MetriQ v rozsahu funkcionalit podle bodu 16.2.3 tohoto \u010dl\u00e1nku se poskytuje bezplatn\u011b. Pokud m\u00e1 objednatel z\u00e1jem o roz\u0161\u00ed\u0159en\u00ed okruhu zp\u0159\u00edstupn\u011bn\u00fdch funkcionalit MetriQ, mus\u00ed uzav\u0159\u00edt s zhotovitelem samostatnou licen\u010dn\u00ed smlouvu.<br \/>\n16.3 Po uzav\u0159en\u00ed samostatn\u00e9 licen\u010dn\u00ed smlouvy se ji\u017e objedn\u00e1vkov\u00e9 licen\u010dn\u00ed smlouvy neuzav\u00edraj\u00ed. Proto, pokud by i jinak m\u011bla vzniknout objedn\u00e1vkov\u00e1 licen\u010dn\u00ed smlouva (tj. objedn\u00e1vka obsahuje projeven\u00fd z\u00e1jem o vyu\u017e\u00edv\u00e1n\u00ed MetriQ a zhotovitel poskytne objednateli p\u0159\u00edstup do MetriQ), objedn\u00e1vkov\u00e1 licen\u010dn\u00ed smlouva v p\u0159\u00edpad\u011b existence platn\u00e9 samostatn\u00e9 licen\u010dn\u00ed smlouvy stejn\u011b nevznikne, jeliko\u017e platn\u00e1 samostatn\u00e1 licen\u010dn\u00ed smlouva poskytuje zhotoviteli v\u017edy v\u011bt\u0161\u00ed rozsah pr\u00e1v, ne\u017e objedn\u00e1vkov\u00e1 licen\u010dn\u00ed smlouva.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nek 17<br \/>\nSpole\u010dn\u00e1 a z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h5>\n<p style=\"text-align: center\">17.1 P\u0159ed\u010dasn\u00e9 ukon\u010den\u00ed poskytovan\u00e9 slu\u017eby na z\u00e1klad\u011b akceptovan\u00e9 objedn\u00e1vky je mo\u017en\u00e9 pouze po vz\u00e1jemn\u00e9 prokazateln\u00e9 p\u00edsemn\u00e9 dohod\u011b zhotovitele a objednatele, nebo na z\u00e1klad\u011b jednostrann\u00e9 v\u00fdpov\u011bdi objedn\u00e1vky v p\u0159\u00edpadech, ve kter\u00fdch to tyto VOP nebo samotn\u00e1 objedn\u00e1vka umo\u017e\u0148uj\u00ed.<br \/>\n17.1.1 V p\u0159\u00edpad\u011b \u0159\u00e1dn\u00e9 v\u00fdpov\u011bdi objedn\u00e1vky, doch\u00e1z\u00ed doru\u010den\u00edm takov\u00e9ho projevu v\u016fle k z\u00e1niku objedn\u00e1vky (s n\u00e1sledky ex nunc). Vypov\u011bzen\u00ed objedn\u00e1vky nezbavuje objednatele povinnosti uhradit zhotoviteli cenu za \u0159\u00e1dn\u011b poskytnut\u00e9 slu\u017eby do z\u00e1niku objedn\u00e1vky, v\u010detn\u011b v\u0161ech s n\u00ed spojen\u00fdch finan\u010dn\u00edch n\u00e1rok\u016f, kter\u00e9 zhotoviteli vzniknou v souladu s p\u0159edm\u011btnou objedn\u00e1vkou nebo na jej\u00edm z\u00e1klad\u011b a tak\u00e9 n\u00e1roky, kter\u00e9 vypl\u00fdvaj\u00ed z t\u011bchto VOP.<br \/>\n17.2 Pro vylou\u010den\u00ed pochybnost\u00ed se uv\u00e1d\u00ed, \u017ee pokud i v minulosti do\u0161lo (i kdy\u017e i opakovan\u011b) ze strany objednatele k \u00fahrad\u011b faktury vystaven\u00e9 zhotovitelem a\u017e po vystaven\u00ed intern\u00ed objedn\u00e1vky podle bodu 4.7 t\u011bchto VOP, tato skute\u010dnost nem\u016f\u017ee b\u00fdt interpretov\u00e1na jako konkludentn\u00ed dohoda nebo obchodn\u00ed zvyklost, kter\u00e1 by eliminovala platnost bodu 12.2.1 t\u011bchto VOP.<br \/>\n17.3 Tam, kde tyto VOP vy\u017eaduj\u00ed p\u00edsemnou formu a nen\u00ed tam uvedeno jinak, plat\u00ed, \u017ee p\u00edsemn\u00e1 forma je zachov\u00e1na, je-li \u00fakon proveden p\u00edsmem, kter\u00e9 umo\u017e\u0148uje trvale zachytit jeho obsah (listina, elektronick\u00fd dokument v MetriQ, emailov\u00e1 zpr\u00e1va apod.) . Pro p\u00edsemn\u00fd styk v r\u00e1mci zak\u00e1zky se v\u0161ak vy\u017eaduje pou\u017eit\u00ed n\u011bkter\u00e9ho z n\u00e1sleduj\u00edc\u00edch jazyk\u016f: \u010desk\u00fd jazyk, jazyk objedn\u00e1vky, jazyk, kter\u00fdm smluvn\u00ed strany prokazateln\u011b komunikuj\u00ed, p\u0159\u00edpadn\u011b jazyk, na kter\u00e9m se smluvn\u00ed strany prokazateln\u011b p\u00edsemn\u011b dohodnou.<br \/>\n17.4 Smluvn\u00ed vztahy smluvn\u00edch stran, kter\u00e9 nejsou upraveny t\u011bmito VOP ani objedn\u00e1vkou, se \u0159\u00edd\u00ed p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi obecn\u011b z\u00e1vazn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f platn\u00fdch v zemi s\u00eddla zhotovitele (tj. v \u010cesk\u00e9 republice), zejm\u00e9na p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi Ob\u010dansk\u00e9ho z\u00e1kon\u00edku (a zejm\u00e9na ustanoven\u00edmi smlouvy o d\u00edlo) v platn\u00e9m zn\u011bn\u00ed . V p\u0159\u00edpad\u011b, \u017ee tyto VOP a\/nebo objedn\u00e1vka upravuje n\u011bkter\u00e9 vztahy mezi smluvn\u00edmi stranami odli\u0161n\u011b ne\u017e z\u00e1kon, plat\u00ed VOP a smluvn\u00ed \u00faprava za p\u0159edpokladu, \u017ee jde o rozpor s ustanoven\u00edmi z\u00e1kona, od kter\u00fdch se lze odch\u00fdlit, p\u0159\u00edpadn\u011b jejich\u017e aplikaci lze vylou\u010dit ( t. j. pro p\u0159\u00edpad rozporu se dispozitivn\u00ed ustanoven\u00ed Obchodn\u00edho z\u00e1kon\u00edku pova\u017euje za vylou\u010den\u00e9). V p\u0159\u00edpad\u011b rozporu mezi ustanoven\u00edmi t\u011bchto VOP a objedn\u00e1vkou plat\u00ed p\u0159ednostn\u011b ustanoven\u00ed objedn\u00e1vky.<br \/>\n17.4.1 Do\u0161lo-li k uzav\u0159en\u00ed smluvn\u00edho vztahu mezi zhotovitelem a objednatelem samostatnou smlouvou (tj. ne formou objedn\u00e1vky dle \u010dl\u00e1nku 4 t\u011bchto VOP), kter\u00e1 na tyto VOP odkazuje, tam kde tyto VOP hovo\u0159\u00ed o objedn\u00e1vce, mysl\u00ed se j\u00ed takov\u00e1 smlouva.<br \/>\n17.4.2 Je-li mezi objednatelem a zhotovitelem uzav\u0159ena SoEK nebo licen\u010dn\u00ed smlouva k MetriQ, maj\u00ed tyto smlouvy p\u0159ednost p\u0159ed ustanoven\u00edmi t\u011bchto VOP v ot\u00e1zk\u00e1ch, kter\u00e9 SoEK\/licen\u010dn\u00ed smlouva v\u00fdslovn\u011b \u0159e\u0161\u00ed a na kter\u00e9 se vztahuj\u00ed (v\u010detn\u011b ot\u00e1zek upravuj\u00edc\u00edch doru\u010dov\u00e1n\u00ed, ml\u010denlivost a d\u016fv\u011brn\u00e9 informace).<br \/>\n17.5 Je-li ve smyslu kolizn\u00edch norem mo\u017en\u00e1 volba soudn\u00ed pravomoci, jsou k rozhodnut\u00ed sporu mezi objednatelem a zhotovitelem ze smluvn\u00edho vztahu vznikl\u00e9ho podle t\u011bchto VOP p\u0159\u00edslu\u0161n\u00e9 soudy \u010cesk\u00e9 republiky. Pro \u00fa\u010dely ur\u010den\u00ed soudn\u00ed pravomoci tak\u00e9 plat\u00ed, \u017ee m\u00edstem smluvn\u00edho pln\u011bn\u00ed je m\u00edsto realizace zak\u00e1zky (bod 4.2.1 p\u00edsm. c) t\u011bchto VOP); poskytuje-li v\u0161ak zhotovitel slu\u017eby podle t\u011bchto VOP mimo \u00fazem\u00ed \u010cR, p\u0159\u00edslu\u0161n\u00e9 jsou soudy \u010cesk\u00e9 republiky i bez ohledu na m\u00edsto realizace zak\u00e1zky.<br \/>\n17.6 Pokud by n\u011bkter\u00e9 ustanoven\u00ed t\u011bchto VOP bylo neplatn\u00e9, nem\u00e1 to vliv na platnost ostatn\u00edch ustanoven\u00ed.<br \/>\n17.7 Tyto VOP nab\u00fdvaj\u00ed platnosti a \u00fa\u010dinnosti dnem v z\u00e1hlav\u00ed dokumentu. Sou\u010dasn\u011b t\u00edmto zanikaj\u00ed VOP vydan\u00e9 zhotovitelem p\u0159ed 1. 2. 2025; pro smluvn\u00ed vztahy vznikl\u00e9 na z\u00e1klad\u011b objedn\u00e1vek, jejich\u017e sou\u010d\u00e1st\u00ed byly i dosavadn\u00ed VOP se v\u0161ak pou\u017eij\u00ed dosavadn\u00ed VOP.<br \/>\n17.8 Zhotovitel je opr\u00e1vn\u011bn tyto VOP kdykoli jednostrann\u011b zm\u011bnit. Pro smluvn\u00ed vztah mezi objednatelem a zhotovitelem zalo\u017een\u00fd konkr\u00e9tn\u00ed objedn\u00e1vkou jsou v\u0161ak v\u017edy rozhoduj\u00edc\u00ed VOP ve zn\u011bn\u00ed platn\u00e9m v dob\u011b \u0159\u00e1dn\u00e9ho doru\u010den\u00ed potvrzen\u00e9 objedn\u00e1vky zhotoviteli.<\/p>\n<h2 style=\"text-align: center\">P\u0159\u00edloha k VOP<\/h2>\n<h5 style=\"text-align: center\">Licen\u010dn\u00ed podm\u00ednky<br \/>\npro pou\u017e\u00edv\u00e1n\u00ed aplikace MetriQ View<\/h5>\n<h6 style=\"text-align: center\">1. Definice pojm\u016f pro \u00fa\u010dely t\u011bchto licen\u010dn\u00edch podm\u00ednek<\/h6>\n<p style=\"text-align: center\">1.1. Nabyvatelem licence je pr\u00e1vnick\u00e1 osoba nebo fyzick\u00e1 osoba \u2013 podnikatel, se kterou spole\u010dnost HOLLEN CZ s. r. o. (d\u00e1le jen HOLLEN) uzav\u0159ela licen\u010dn\u00ed smlouvu.<br \/>\n1.1.1 Licen\u010dn\u00ed smlouvou je smlouva, jej\u00ed\u017e sou\u010d\u00e1st\u00ed jsou tyto licen\u010dn\u00ed podm\u00ednky. Licen\u010dn\u00ed smlouva m\u016f\u017ee b\u00fdt obsa\u017eena i p\u0159\u00edmo ve smlouv\u011b o poskytov\u00e1n\u00ed slu\u017eeb, p\u0159\u00edpadn\u011b b\u00fdt sou\u010d\u00e1st\u00ed jej\u00edch p\u0159\u00edloh nebo jin\u00fdch dokument\u016f (nap\u0159. v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky), na kter\u00e9 se smlouva o poskytov\u00e1n\u00ed slu\u017eeb odvol\u00e1v\u00e1. Licen\u010dn\u00ed smlouva se uzav\u00edr\u00e1 jako:<br \/>\na) samostatn\u00e1 licen\u010dn\u00ed smlouva, kter\u00e1 je zvl\u00e1\u0161tn\u00ed, na konkr\u00e9tn\u00ed zak\u00e1zce, nez\u00e1vislou smlouvou (ve form\u011b samostatn\u00e9ho dokumentu) a kter\u00e1 je jako \u201elicen\u010dn\u00ed smlouva\u201c tak\u00e9 ozna\u010dena,<br \/>\nb) objedn\u00e1vkov\u00e1 licen\u010dn\u00ed smlouva, kter\u00e1 je licen\u010dn\u00ed smlouvou odli\u0161nou od samostatn\u00e9 licen\u010dn\u00ed smlouvy ak jej\u00edmu uzav\u0159en\u00ed doch\u00e1z\u00ed na z\u00e1klad\u011b objedn\u00e1vky (kter\u00e1 obsahuje vyj\u00e1d\u0159en\u00fd z\u00e1jem objednatele vyu\u017e\u00edvat MetriQ p\u0159i konkr\u00e9tn\u00ed zak\u00e1zce a tak\u00e9 akceptaci v\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek, jejich\u017e sou\u010d\u00e1st\u00ed jsou tyto licen\u010dn\u00ed podm\u00ednky) a ud\u011blen\u00ed p\u0159\u00edstupu do MetriQ ze strany zhotovitele.<br \/>\n1.2 Smlouva o poskytov\u00e1n\u00ed slu\u017eeb je jak\u00e1koli smlouva mezi spole\u010dnost\u00ed HOLLEN a nabyvatelem licence, jej\u00edm\u017e p\u0159edm\u011btem je poskytov\u00e1n\u00ed slu\u017eeb spole\u010dnost\u00ed HOLLEN v oblasti zaji\u0161t\u011bn\u00ed kvality produkce a\/nebo proces\u016f, kter\u00e9 zahrnuj\u00ed zejm\u00e9na kontrolu komponent spojenou s t\u0159\u00edd\u00edc\u00edmi (tzv. sortovac\u00edmi) \u010dinnostmi a p\u0159\u00edpadn\u00fdmi korek\u010dn\u00edmi pracemi , dodate\u010dn\u00fdmi \u00fapravami, dokon\u010dovac\u00edmi a mont\u00e1\u017en\u00edmi slu\u017ebami a tak\u00e9 slu\u017eeb souvisej\u00edc\u00edch se zabezpe\u010den\u00edm kvality komponent, slu\u017eeb podpory produkce, d\u00edlensk\u00fdch prac\u00ed, logistick\u00fdch a asisten\u010dn\u00edch slu\u017eeb, p\u0159\u00edpadn\u011b i jin\u00fdch slu\u017eeb, pokud sou\u010d\u00e1st\u00ed takov\u00e9 smlouvy je akceptace t\u011bchto licen\u010dn\u00edch podm\u00ednek (nap\u0159. r\u00e1mcov\u00e1 smlouva, d\u00edl\u010d\u00ed smlouva, akceptovan\u00e1 objedn\u00e1vka na z\u00e1klad\u011b v\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek).<br \/>\n1.2.1 Komponent je sou\u010d\u00e1stka, d\u00edl, zbo\u017e\u00ed, polotovar, materi\u00e1l nebo jak\u00e1koli jejich kombinace, kter\u00e9 se t\u00fdkaj\u00ed slu\u017eby poskytovan\u00e9 na z\u00e1klad\u011b smlouvy o poskytov\u00e1n\u00ed slu\u017eeb.<br \/>\n1.2.2 Zak\u00e1zka je ucelen\u00e1 slu\u017eba (p\u0159\u00edpadn\u011b i soubor slu\u017eeb) poskytovan\u00e1 podle konkr\u00e9tn\u00ed smlouvy o poskytov\u00e1n\u00ed slu\u017eeb.<br \/>\n1.2.3 Report je datov\u00fd v\u00fdstup t\u00fdkaj\u00edc\u00ed se ur\u010dit\u00e9 konkr\u00e9tn\u00ed zak\u00e1zky (realizovan\u00e9 na z\u00e1klad\u011b smlouvy o poskytov\u00e1n\u00ed slu\u017eeb spole\u010dnost\u00ed HOLLEN) za ur\u010dit\u00e9 \u010dasov\u00e9 obdob\u00ed p\u0159ipravovan\u00fd spole\u010dnost\u00ed HOLLEN. Report obsahuje data t\u00fdkaj\u00edc\u00ed se konkr\u00e9tn\u00ed zak\u00e1zky.<br \/>\n1.3 MetriQ Suite (d\u00e1le jen \u201eMetriQ\u201c) je elektronick\u00fd syst\u00e9m slou\u017e\u00edc\u00ed pro digitalizaci pracovi\u0161t\u011b zam\u011b\u0159en\u00fd zejm\u00e9na na digit\u00e1ln\u00ed sb\u011br, distribuci a prezentaci dat o jednotliv\u00fdch zak\u00e1zk\u00e1ch a elektronick\u00e9 sd\u00edlen\u00ed dokument\u016f v\u00fdznamn\u00fdch pro zak\u00e1zku (nap\u0159. technick\u00e1 dokumentace). MetriQ m\u00e1 charakter cloudov\u00e9ho \u0159e\u0161en\u00ed, je po\u010d\u00edta\u010dov\u00fdm programem a je chr\u00e1n\u011bn autorsk\u00fdm pr\u00e1vem.<br \/>\n1.3.1 Aplikace MetriQ View (d\u00e1le jen \u201eMQV\u201c) jako sou\u010d\u00e1st MetriQ p\u0159edstavuj\u00edc\u00ed webov\u00fd prezenta\u010dn\u00ed port\u00e1l, umo\u017e\u0148uj\u00edc\u00ed prohl\u00ed\u017een\u00ed a prezentaci dat, sd\u00edlen\u00ed dokument\u016f a p\u0159\u00edpadn\u011b (po uzav\u0159en\u00ed samostatn\u00e9 smlouvy o elektronick\u00e9 komunikaci) slou\u017e\u00ed tak\u00e9 k odsouhlasov\u00e1n\u00ed dokument\u016f. MQV disponuje r\u016fzn\u00fdmi funkcionalitami.<br \/>\n1.3.2 Aplikace MetriQ Input (d\u00e1le jen \u201eMQI\u201c) jako sou\u010d\u00e1st MetriQ je pou\u017e\u00edv\u00e1na osobami na stran\u011b spole\u010dnosti HOLLEN p\u0159i poskytov\u00e1n\u00ed slu\u017eeb na z\u00e1klad\u011b smlouvy o poskytov\u00e1n\u00ed slu\u017eeb, p\u0159i\u010dem\u017e tyto osoby vkl\u00e1daj\u00ed do MetriQ p\u0159\u00edslu\u0161n\u00e1 data souvisej\u00edc\u00ed se zak\u00e1zkou.<br \/>\n1.3.3 Aplikace MetriQ Admin (d\u00e1le jen \u201eMQA\u201c) je \u010d\u00e1st\u00ed MetriQ, p\u0159edstavuj\u00edc\u00ed mo\u017enost administrovat vybran\u00e9 p\u0159\u00edstupy a nastaven\u00ed.<br \/>\n1.3.4 MetriQ Core (d\u00e1le jen \u201eMQC\u201c) je datab\u00e1ze dat, kter\u00e1 vznikla na z\u00e1klad\u011b vstup\u016f p\u0159es MQI a jin\u00fdch intern\u00edch informa\u010dn\u00edch syst\u00e9m\u016f spole\u010dnosti HOLLEN a je ned\u00edlnou a podstatnou sou\u010d\u00e1st\u00ed MetriQ.<br \/>\n1.3.5 Log je po\u010d\u00edta\u010dov\u00fd soubor s kontroln\u00edm z\u00e1znamem o ur\u010dit\u00fdch \u010dinnostech uskute\u010dn\u011bn\u00fdch v MetriQ.<br \/>\n1.3.6 Technick\u00e1 dokumentace je ve\u0161ker\u00e1 dokumentace, kter\u00e1 je z pohledu zak\u00e1zky v\u00fdznamn\u00e1, zejm\u00e9na pracovn\u00ed postup, dokumenty t\u00fdkaj\u00edc\u00ed se bezpe\u010dnosti a ochrany zdrav\u00ed p\u0159i pr\u00e1ci, dokumenty t\u00fdkaj\u00edc\u00ed se pravidel, kter\u00e1 je nutno dodr\u017eovat na pracovi\u0161ti\/v are\u00e1lu realizace slu\u017eby a pod.<br \/>\n1.3.7 Data jsou jak\u00e9koliv v elektronick\u00e9 form\u011b ulo\u017een\u00e9 informace pat\u0159\u00edc\u00ed k ur\u010dit\u00e9 zak\u00e1zce, sb\u00edran\u00e9 pomoc\u00ed MQI nebo vkl\u00e1dan\u00e9 do MetriQ spole\u010dnost\u00ed HOLLEN (resp. osobami na jej\u00ed stran\u011b) jin\u00fdm zp\u016fsobem ne\u017e prost\u0159ednictv\u00edm MQI, p\u0159\u00edpadn\u011b informace vkl\u00e1dan\u00e9 do MetriQ p\u0159\u00edmo nabyvatelem licence; daty jsou zejm\u00e9na \u00fadaje o celkov\u00e9 \u010dasov\u00e9 n\u00e1ro\u010dnosti realizace zak\u00e1zky, p\u0159\u00edp. i jej\u00edch jednotliv\u00fdch \u010d\u00e1st\u00ed a vybran\u00e9 informace o komponent\u00e1ch (nap\u0159. jejich \u010d\u00edsla a jin\u00e1 specifikace), kter\u00fdch se zak\u00e1zka t\u00fdk\u00e1, ale tak\u00e9 d\u00e1le technick\u00e1 dokumentace k zak\u00e1zce (zejm\u00e9na pracovn\u00ed postup), reporty a jin\u00e9 dokumenty (nap\u0159. objedn\u00e1vky a faktury).<br \/>\n1.3.8 Technick\u00fdm v\u00fdpadkem je nemo\u017enost vyu\u017e\u00edv\u00e1n\u00ed MetriQ nebo jeho \u010d\u00e1sti. z d\u016fvodu \u00fadr\u017eby syst\u00e9mu, v\u00fdpadku internetov\u00e9ho p\u0159ipojen\u00ed a pod.<br \/>\n1.4 U\u017eivatelem je ka\u017ed\u00fd u\u017eivatel a administr\u00e1tor.<br \/>\n1.4.1 U\u017eivatelem je osoba, kter\u00e9 byl administr\u00e1torem ud\u011blen p\u0159\u00edstup k MQV. U\u017eivatelsk\u00fd p\u0159\u00edstup se z\u00edsk\u00e1v\u00e1 prost\u0159ednictv\u00edm p\u0159\u00edstupov\u00fdch \u00fadaj\u016f, kter\u00e9 na z\u00e1klad\u011b akce administr\u00e1tora budou automatizovan\u00fdm syst\u00e9mem zasl\u00e1ny na jeho emailovou adresu uvedenou ve jmenn\u00e9m seznamu, smlouv\u011b o poskytov\u00e1n\u00ed slu\u017eeb nebo poskytnutou nabyvatelem licence jin\u00fdm zp\u016fsobem. U\u017eivatelem m\u016f\u017ee b\u00fdt i osoba mimo strukturu nabyvatele licence, je-li nezbytn\u00e9, aby p\u0159\u00edstup k MQV z titulu sv\u00e9 pozice m\u011bla (nap\u0159. kvalit\u00e1\u0159 koncov\u00e9ho z\u00e1kazn\u00edka).<br \/>\n1.4.2 Administr\u00e1torem je u\u017eivatel MQA na stran\u011b spole\u010dnosti HOLLEN, kter\u00fd spravuje MetriQ a administruje vybran\u00e1 nastaven\u00ed MetriQ. Administr\u00e1torem m\u016f\u017ee b\u00fdt i osoba na stran\u011b nabyvatele licence, a to obvykle za zvl\u00e1\u0161tn\u00ed poplatek, av\u0161ak v\u00fdlu\u010dn\u011b po dohod\u011b se spole\u010dnost\u00ed HOLLEN, kter\u00e1 mu ur\u010d\u00ed rozsah povolen\u00fdch opr\u00e1vn\u011bn\u00ed. Nabyvatel licence nem\u00e1 bez takov\u00e9 zvl\u00e1\u0161tn\u00ed p\u00edsemn\u00e9 a prokazateln\u00e9 dohody n\u00e1rok na vyu\u017e\u00edv\u00e1n\u00ed postaven\u00ed administr\u00e1tora pro osobu na sv\u00e9 stran\u011b. Administr\u00e1torsk\u00fd p\u0159\u00edstup se z\u00edsk\u00e1v\u00e1 prost\u0159ednictv\u00edm p\u0159\u00edstupov\u00fdch \u00fadaj\u016f, kter\u00e9 na z\u00e1klad\u011b akce administr\u00e1tora na stran\u011b spole\u010dnosti HOLLEN budou automatizovan\u00fdm syst\u00e9mem zasl\u00e1ny na emailovou adresu uvedenou ve jmenn\u00e9m seznamu, ve smlouv\u011b o poskytov\u00e1n\u00ed slu\u017eeb nebo poskytnutou nabyvatelem licence jin\u00fdm p\u00edsemn\u00fdm a prokazateln\u00fdm zp\u016fsobem.<br \/>\n1.4.3 P\u0159\u00edstupov\u00e9 \u00fadaje p\u0159edstavuj\u00ed jedine\u010dn\u00e9 u\u017eivatelsk\u00e9 jm\u00e9no a heslo konkr\u00e9tn\u00edho u\u017eivatele.<br \/>\n1.4.4 Jmenn\u00fd seznam je fakultativn\u00ed seznam osob na stran\u011b nabyvatele licence, kter\u00fd obsahuje zejm\u00e9na seznam pracovn\u00edk\u016f nabyvatele licence, kte\u0159\u00ed jsou nebo maj\u00ed b\u00fdt u\u017eivateli; pracovn\u00edkem nabyvatele licence je p\u0159itom jak\u00e1koli fyzick\u00e1 osoba v p\u0159\u00edm\u00e9m nebo zprost\u0159edkovan\u00e9m smluvn\u00edm vztahu s nabyvatelem licence, kter\u00e1 pro ni vykon\u00e1v\u00e1 \u010dinnost dodavatelsk\u00fdm zp\u016fsobem, p\u0159\u00edpadn\u011b ve vztahu pod\u0159\u00edzenosti (d\u00e1le jen \u201epracovn\u00edk nabyvatele licence\u201c). Jmenn\u00fd seznam obsahuje krom\u011b jm\u00e9na a p\u0159\u00edjmen\u00ed tak\u00e9 emailovou adresu u\u017eivatele, umo\u017e\u0148uj\u00edc\u00ed p\u0159ij\u00edm\u00e1n\u00ed informa\u010dn\u00edch zpr\u00e1v souvisej\u00edc\u00edch s pou\u017e\u00edv\u00e1n\u00edm MetriQ (nap\u0159. p\u0159\u00edstupov\u00e9 \u00fadaje).<br \/>\n1.5 Technikem je osoba na stran\u011b spole\u010dnosti HOLLEN, kter\u00e1 je jako technik uveden\u00e1 ve smlouv\u011b o poskytov\u00e1n\u00ed slu\u017eeb p\u0159\u00edpadn\u011b viditeln\u00e1 p\u0159i konkr\u00e9tn\u00ed objedn\u00e1vce (zak\u00e1zce) v sekci kontakty p\u0159\u00edmo v MetriQ.<\/p>\n<h6 style=\"text-align: center\"><strong>2. Licence<\/strong><\/h6>\n<p style=\"text-align: center\">2.1 Licenc\u00ed je opr\u00e1vn\u011bn\u00ed nabyvatele licence pou\u017e\u00edvat MQV, p\u0159\u00edp. i MQA, pokud byla mo\u017enost vyu\u017e\u00edv\u00e1n\u00ed MQA pracovn\u00edkem nabyvatele licence dohodnuta.<br \/>\n2.2 K akceptaci t\u011bchto licen\u010dn\u00edch podm\u00ednek nabyvatelem licence doch\u00e1z\u00ed uzav\u0159en\u00edm objedn\u00e1vkov\u00e9 licen\u010dn\u00ed smlouvy nebo uzav\u0159en\u00edm samostatn\u00e9 licen\u010dn\u00ed smlouvy, jej\u00ed\u017e p\u0159\u00edlohou jsou tyto licen\u010dn\u00ed podm\u00ednky.<\/p>\n<h6 style=\"text-align: center\">3. Z\u00e1kladn\u00ed licen\u010dn\u00ed podm\u00ednky<\/h6>\n<p style=\"text-align: center\">3.1 Nabyvatel licence a v\u0161ichni u\u017eivatel\u00e9 jsou opr\u00e1vn\u011bni vyu\u017e\u00edvat MetriQ pouze zp\u016fsobem, kter\u00fd umo\u017e\u0148uje licen\u010dn\u00ed smlouva a tyto licen\u010dn\u00ed podm\u00ednky.<br \/>\n3.2 Z\u00e1kladn\u00ed licen\u010dn\u00ed ustanoven\u00ed:<br \/>\n3.2.1 Licence se ud\u011bluje jako nev\u00fdhradn\u00ed.<br \/>\n3.2.2 \u010casov\u00fd rozsah licence:<br \/>\na) U samostatn\u00e9 licen\u010dn\u00ed smlouvy se licence poskytuje na dobu do 2 let po skon\u010den\u00ed posledn\u00ed zak\u00e1zky realizovan\u00e9 spole\u010dnost\u00ed HOLLEN pro nabyvatele licence.<br \/>\nb) U objedn\u00e1vkov\u00e9 licen\u010dn\u00ed smlouvy se licence poskytuje na dobu do 6 m\u011bs\u00edc\u016f po ukon\u010den\u00ed konkr\u00e9tn\u00ed zak\u00e1zky.<br \/>\nUveden\u00fd \u010dasov\u00fd rozsah plat\u00ed jen v p\u0159\u00edpad\u011b, \u017ee licen\u010dn\u00ed smlouva neur\u010duje jinak.<br \/>\nUstanoven\u00ed bodu 12.2 licen\u010dn\u00edch podm\u00ednek nen\u00ed t\u00edmto dot\u010deno.<br \/>\n3.2.3 V\u011bcn\u00fd rozsah licence:<br \/>\na) Licence umo\u017e\u0148uje nabyvateli licence pou\u017e\u00edv\u00e1n\u00ed t\u011bch funkcionalit, kter\u00e9 mu zp\u0159\u00edstupn\u00ed spole\u010dnost HOLLEN, obvykle po dohod\u011b obou stran; chce-li m\u00edt nabyvatel licence pr\u00e1vn\u00ed n\u00e1rok na zp\u0159\u00edstupn\u011bn\u00ed ur\u010dit\u00fdch konkr\u00e9tn\u00edch funkcionalit, mus\u00ed b\u00fdt takov\u00e1 dohoda zachycena p\u00edsmem. p\u0159\u00edmo v licen\u010dn\u00ed smlouv\u011b, nebo n\u00e1sledn\u00e9 dohod\u011b (nap\u0159. ve form\u011b email\u016f, zvl\u00e1\u0161tn\u00ed listiny nebo elektronick\u00e9ho dokumentu podepsan\u00e9ho opr\u00e1vn\u011bn\u00fdmi z\u00e1stupci obou stran apod.), p\u0159i\u010dem\u017e takovou dohodu za spole\u010dnost HOLLEN m\u016f\u017ee krom\u011b statut\u00e1rn\u00edho org\u00e1nu a prokuristy uzav\u0159\u00edt tak\u00e9 osoba na pozici gener\u00e1ln\u00ed \u0159editel nebo \u0159editel pobo\u010dky.<br \/>\nb) Licence umo\u017e\u0148uje pou\u017e\u00edv\u00e1n\u00ed MQV kter\u00fdmkoli u\u017eivatelem; z funkcionalit, kter\u00e9 jsou pro nabyvatele licence dostupn\u00e9, ur\u010duje rozsah t\u011bchto funkcionalit pro konkr\u00e9tn\u00edho u\u017eivatele nabyvatel licence na z\u00e1klad\u011b prokazateln\u00e9 dohody se spole\u010dnost\u00ed HOLLEN,<br \/>\n3.2.4 \u00dazemn\u00ed rozsah licence: neomezen\u00fd.<br \/>\n3.3 Zakazuje se sd\u00edlen\u00ed p\u0159\u00edstupov\u00fdch \u00fadaj\u016f u\u017eivatele jin\u00fdm osob\u00e1m, a to iv p\u0159\u00edpad\u011b, \u017ee tyto jin\u00e9 osoby disponuj\u00ed vlastn\u00edmi p\u0159\u00edstupov\u00fdmi \u00fadaji. Poru\u0161en\u00ed tohoto z\u00e1kazu zp\u016fsobuje mo\u017enost vypov\u011bzen\u00ed licen\u010dn\u00ed smlouvy podle bodu 12.1 licen\u010dn\u00edch podm\u00ednek.<br \/>\n3.3.1 Ustanoven\u00ed bodu 3.3 licen\u010dn\u00edch podm\u00ednek se nepou\u017eije v p\u0159\u00edpad\u011b, je-li sd\u00edlen\u00ed p\u0159\u00edstupov\u00fdch \u00fadaj\u016f povoleno v licen\u010dn\u00ed smlouv\u011b.<\/p>\n<h6 style=\"text-align: center\">4. Zvl\u00e1\u0161tn\u00ed licen\u010dn\u00ed podm\u00ednky<\/h6>\n<p style=\"text-align: center\">4.1 Nabyvatel licence je povinen zajistit, aby u\u017eivatel\u00e9 pou\u017e\u00edvali MQV pouze pro tyto \u00fa\u010dely:<br \/>\na) zobrazov\u00e1n\u00ed vybran\u00fdch dat podle \u010d\u00e1sti 5 licen\u010dn\u00edch podm\u00ednek pomoc\u00ed zp\u0159\u00edstupn\u011bn\u00fdch funkcionalit (bod 3.2.3 licen\u010dn\u00edch podm\u00ednek),<br \/>\nb) generov\u00e1n\u00ed report\u016f, p\u0159\u00edpadn\u011b i jin\u00fdch dostupn\u00fdch v\u00fdstup\u016f v rozsahu a zp\u016fsobem, jak to umo\u017e\u0148uje samotn\u00fd MQV a zp\u0159\u00edstupn\u011bn\u00e9 funkcionality (bod 3.2.3 licen\u010dn\u00edch podm\u00ednek),<br \/>\nc) nahr\u00e1v\u00e1n\u00ed dokument\u016f k zak\u00e1zk\u00e1m,<br \/>\nd) schvalov\u00e1n\u00ed vybran\u00fdch dokument\u016f v p\u0159\u00edpad\u011b, \u017ee mezi nabyvatelem licence a spole\u010dnost\u00ed HOLLEN byla o tomto podeps\u00e1na zvl\u00e1\u0161tn\u00ed smlouva o elektronick\u00e9 komunikaci.<br \/>\n4.2 P\u0159\u00edstup k dat\u016fm zobrazovan\u00fdm v MQV se umo\u017e\u0148uje prost\u0159ednictv\u00edm webov\u00e9ho rozhran\u00ed a vyu\u017eit\u00edm technologi\u00ed vzd\u00e1len\u00e9ho p\u0159\u00edstupu.<br \/>\n4.3 Administr\u00e1tor na stran\u011b nabyvatele licence nen\u00ed opr\u00e1vn\u011bn ud\u011blovat p\u0159\u00edstupy osob\u00e1m, kter\u00e9 nep\u016fsob\u00ed ve struktur\u00e1ch nabyvatele licence.<\/p>\n<h6 style=\"text-align: center\">5. Data a jejich bezpe\u010dnost<\/h6>\n<p style=\"text-align: center\">5.1 Spole\u010dnost HOLLEN sb\u00edr\u00e1 data elektronickou formou (zejm\u00e9na pomoc\u00ed MQI), s v\u00fdjimkou p\u0159\u00edpadu, pokud tomu br\u00e1n\u00ed technick\u00e9 p\u0159\u00ed\u010diny.<br \/>\n5.2 Data obsa\u017een\u00e1 v MetriQ jsou d\u016fv\u011brn\u00fdmi informacemi; nabyvatel licence (a tak\u00e9 ka\u017ed\u00fd u\u017eivatel) je povinen o datech zachov\u00e1vat ml\u010denlivost a nesm\u00ed je zp\u0159\u00edstup\u0148ovat t\u0159et\u00edm osob\u00e1m s v\u00fdjimkou p\u0159\u00edpad\u016f, kdy je to v t\u011bchto licen\u010dn\u00edch podm\u00ednk\u00e1ch, p\u0159\u00edpadn\u011b v licen\u010dn\u00ed (nebo jin\u00e9) smlouv\u011b povoleno. Maj\u00ed-li data sou\u010dasn\u011b charakter obchodn\u00edho tajemstv\u00ed, tak se na jejich ochranu p\u0159im\u011b\u0159en\u011b vztahuj\u00ed i ustanoven\u00ed pr\u00e1vn\u00edch p\u0159edpis\u016f upravuj\u00edc\u00ed ochranu obchodn\u00edho tajemstv\u00ed.<br \/>\n5.3 Ustanoven\u00ed bodu 5.2 licen\u010dn\u00edch podm\u00ednek se nevztahuje na zp\u0159\u00edstupn\u011bn\u00ed dat nabyvatel\u016fm licence:<br \/>\na) sv\u00fdm zam\u011bstnanc\u016fm nebo jin\u00fdm pracovn\u00edk\u016fm nabyvatele licence, kte\u0159\u00ed maj\u00ed na zp\u0159\u00edstupn\u011bn\u00ed dat zvl\u00e1\u0161tn\u00ed pr\u00e1vn\u00ed z\u00e1jem (nap\u0159. z titulu sv\u00e9 funkce) a jsou v\u00e1z\u00e1ni ohledn\u011b dat povinnost\u00ed ml\u010denlivosti,<br \/>\nb) osob\u00e1m, kter\u00e9 jsou s nabyvatelem licence majetkov\u011b propojeny nebo prokazateln\u011b person\u00e1ln\u011b propojeny (p\u0159es majoritn\u00ed spole\u010dn\u00edky), pop\u0159\u00edpad\u011b jeho organiza\u010dn\u00edm slo\u017ek\u00e1m t\u011bchto osob, jako\u017e i zam\u011bstnanc\u016fm nebo jin\u00fdm pracovn\u00edk\u016fm t\u011bchto osob, p\u0159i\u010dem\u017e je v\u0161ak povinen zav\u00e1zat je stejnou povinnost\u00ed ml\u010denlivosti, jak vypl\u00fdv\u00e1 z bodu 5.2 licen\u010dn\u00edch podm\u00ednek.<br \/>\n5.4 Je-li zak\u00e1zka realizov\u00e1na u odb\u011bratele (z\u00e1kazn\u00edka) nabyvatele licence nebo v logistick\u00fdch \u010di extern\u00edch skladech na stran\u011b nabyvatele licence nebo odb\u011bratele (z\u00e1kazn\u00edka) nabyvatele licence, mohou b\u00fdt data zp\u0159\u00edstup\u0148ov\u00e1na i p\u0159\u00edslu\u0161n\u00fdm osob\u00e1m na jejich stran\u011b.<br \/>\n5.5 Data mohou b\u00fdt smluvn\u00ed stranou tak\u00e9 zp\u0159\u00edstup\u0148ov\u00e1na:<br \/>\na) odb\u011brateli nebo dodavateli nabyvatele licence (resp. osob\u00e1m na jejich stran\u011b), jsou-li tito sou\u010d\u00e1st\u00ed konkr\u00e9tn\u00ed zak\u00e1zky a maj\u00ed b\u00fdt informov\u00e1ni o detailech realizace zak\u00e1zky,<br \/>\nb) poskytovateli logistick\u00fdch slu\u017eeb pro nabyvatele licence (resp. osob\u00e1m na jejich stran\u011b), m\u00e1-li b\u00fdt informov\u00e1ni o detailech realizace zak\u00e1zky,<br \/>\nc) koncov\u00e9mu z\u00e1kazn\u00edkovi nabyvatele licence (resp. osob\u00e1m na jejich stran\u011b), m\u00e1-li b\u00fdt informov\u00e1n o detailech realizace zak\u00e1zky,<br \/>\nd) osob\u00e1m, kter\u00e9 jsou sou\u010d\u00e1st\u00ed komunikace (t\u00fdkaj\u00edc\u00ed se zak\u00e1zky) zas\u00edlan\u00e9 nabyvatelem licence,<br \/>\ne) dal\u0161\u00edm osob\u00e1m s platnou licenc\u00ed k pou\u017e\u00edv\u00e1n\u00ed MQV, kter\u00fdch se data zak\u00e1zky t\u00fdkaj\u00ed<br \/>\nf) pr\u00e1vn\u00edm a obdobn\u00fdm z\u00e1stupc\u016fm smluvn\u00edch stran, kter\u00fdm povinnost ml\u010denlivosti vypl\u00fdv\u00e1 ze z\u00e1kona a tak\u00e9 org\u00e1n\u016fm ve\u0159ejn\u00e9 moci, jsou-li jim zp\u0159\u00edstup\u0148ov\u00e1na data na z\u00e1klad\u011b z\u00e1kona,<br \/>\ng) jin\u00fdm osob\u00e1m, o kter\u00fdch to bude zvl\u00e1\u0161t\u011b dohodnuto mezi spole\u010dnost\u00ed HOLLEN a nabyvatelem licence.<br \/>\n5.6 Pokud rozsah dat, kter\u00e9 se v MQV nabyvateli licence zp\u0159\u00edstup\u0148uj\u00ed, nen\u00ed ur\u010den ve smlouv\u011b o poskytov\u00e1n\u00ed slu\u017eeb ani v licen\u010dn\u00ed smlouv\u011b, ur\u010d\u00ed jej spole\u010dnost HOLLEN; chce-li v\u0161ak m\u00edt nabyvatel licence pr\u00e1vn\u00ed n\u00e1rok na zp\u0159\u00edstupn\u011bn\u00ed ur\u010dit\u00fdch konkr\u00e9tn\u00edch dat, mus\u00ed b\u00fdt takov\u00e1 dohoda zachycena p\u00edsmem (nap\u0159. ve form\u011b email\u016f, zvl\u00e1\u0161tn\u00ed listiny nebo elektronick\u00e9ho dokumentu podepsan\u00e9ho opr\u00e1vn\u011bn\u00fdmi z\u00e1stupci obou stran).<br \/>\n5.7 Spole\u010dnost HOLLEN je opr\u00e1vn\u011bna data bez zvl\u00e1\u0161tn\u00edho souhlasu nabyvatele licence shroma\u017e\u010fovat, pou\u017e\u00edvat (v nej\u0161ir\u0161\u00edm mo\u017en\u00e9m v\u00fdznamu slova) a poskytovat jin\u00fdm subjekt\u016fm zp\u016fsobem upraven\u00fdm v t\u011bchto licen\u010dn\u00edch podm\u00ednk\u00e1ch. Ohledn\u011b pou\u017e\u00edv\u00e1n\u00ed dat spole\u010dnost\u00ed HOLLEN v\u0161ak plat\u00ed, \u017ee data pou\u017e\u00edv\u00e1 v\u00fdlu\u010dn\u011b k poskytov\u00e1n\u00ed informac\u00ed o zak\u00e1zk\u00e1ch ur\u010den\u00fdm osob\u00e1m, k tvorb\u011b a prezentov\u00e1n\u00ed anal\u00fdz, k fakturaci a tak\u00e9 k dal\u0161\u00edmu v\u00fdvoji MetriQ, p\u0159i\u010dem\u017e data m\u016f\u017ee pro uveden\u00e9 \u00fa\u010dely zvl\u00e1\u0161\u0165 zpracov\u00e1vat, a to v nej\u0161ir\u0161\u00edm mo\u017en\u00e9m v\u00fdznamu .<br \/>\n5.8 MetriQ funguje v r\u00e1mci syst\u00e9m\u016f spole\u010dnosti Microsoft (nap\u0159. server v MS Azure, Windows Serveru a Microsoft SQL database), kter\u00e9 spole\u010dnost HOLLEN pravideln\u011b aktualizuje zejm\u00e9na z hlediska aktualizace bezpe\u010dnostn\u00edch z\u00e1plat.<br \/>\n5.9 Spole\u010dnost HOLLEN tak\u00e9:<br \/>\na) zaji\u0161\u0165uje bezpe\u010dnost dat, zejm\u00e9na tak, \u017ee ve\u0161ker\u00e1 komunikace mezi u\u017eivatelem a MQV prob\u00edh\u00e1 p\u0159es \u0161ifrovan\u00fd HTTPS protocol,<br \/>\nb) zaji\u0161\u0165uje, aby SSL certifik\u00e1t byl aktu\u00e1ln\u00ed a platn\u00fd.<br \/>\nc) pr\u016fb\u011b\u017en\u011b vyhodnocuje logy a sna\u017e\u00ed se reagovat na podez\u0159el\u00e9 aktivity.<br \/>\n5.10 Spole\u010dnost HOLLEN umo\u017e\u0148uje p\u0159\u00edstup do MetriQ (v\u010detn\u011b dat v n\u011bm ulo\u017een\u00fdch) extern\u00ed spole\u010dnosti, kter\u00e1 pro spole\u010dnost HOLLEN vyv\u00edj\u00ed a upravuje MetriQ, p\u0159i\u010dem\u017e v\u0161ak tato spole\u010dnost je v\u00e1z\u00e1na povinnost\u00ed ml\u010denlivosti na z\u00e1klad\u011b p\u0159\u00edslu\u0161n\u00e9 smlouvy.<br \/>\n5.11 Spole\u010dnost HOLLEN m\u016f\u017ee data (v\u010detn\u011b osobn\u00edch \u00fadaj\u016f pracovn\u00edk\u016f nabyvatele licence v rozsahu jm\u00e9no, p\u0159\u00edjmen\u00ed, email a tel. \u010d\u00edslo, n\u00e1zev spole\u010dnosti pro kterou pracuje), pou\u017e\u00edt v dal\u0161\u00edch sv\u00fdch informa\u010dn\u00edch syst\u00e9mech, p\u0159\u00edpadn\u011b je m\u016f\u017ee zp\u0159\u00edstupnit:<br \/>\na) t\u0159et\u00edm osob\u00e1m majetkov\u011b nebo person\u00e1ln\u011b propojen\u00fdm se spole\u010dnost\u00ed HOLLEN,<br \/>\nb) dodavatel\u016fm IT slu\u017eeb pro spole\u010dnost HOLLEN, kte\u0159\u00ed se spolupod\u00edlej\u00ed na v\u00fdvoji a \u00fadr\u017eb\u011b syst\u00e9mu MetriQ.<\/p>\n<h6 style=\"text-align: center\">6. Ostatn\u00ed podm\u00ednky<\/h6>\n<p style=\"text-align: center\">6.1 Nabyvatel licence nen\u00ed opr\u00e1vn\u011bn umo\u017enit p\u0159\u00edstup do MQV osob\u00e1m, kter\u00e9 nejsou u\u017eivateli.<br \/>\n6.2 Spole\u010dnost HOLLEN doporu\u010duje, aby si ka\u017ed\u00fd u\u017eivatel po prvn\u00edm p\u0159ihl\u00e1\u0161en\u00ed zm\u011bnil sv\u00e9 p\u0159\u00edstupov\u00e9 heslo.<br \/>\n6.3 Nabyvateli licence MQV se doporu\u010duje dodat spole\u010dnosti HOLLEN jmenn\u00fd seznam. Bez dod\u00e1n\u00ed jmenn\u00e9ho seznamu ud\u011bl\u00ed spole\u010dnost HOLLEN p\u0159\u00edstupov\u00e9 \u00fadaje pouze osob\u00e1m, pro kter\u00e9 takov\u00e1 pot\u0159eba bude vypl\u00fdvat z uzav\u0159en\u00e9 smlouvy o poskytov\u00e1n\u00ed slu\u017eeb pro danou zak\u00e1zku (zejm\u00e9na osoby konkretizovan\u00e9 ve smlouv\u011b), p\u0159\u00edpadn\u011b osob\u00e1m dle bodu 5.5 licen\u010dn\u00edch podm\u00ednek.<br \/>\n6.3.1 Spole\u010dnost HOLLEN m\u016f\u017ee ud\u011blit konkr\u00e9tn\u00ed osob\u011b na stran\u011b nabyvatele licence opr\u00e1vn\u011bn\u00ed administr\u00e1tora, v souladu s podm\u00ednkami uveden\u00fdmi v bod\u011b 1.4.2 licen\u010dn\u00edch podm\u00ednek.<br \/>\n6.4 6.4 Administr\u00e1tor na stran\u011b nabyvatele licence m\u00e1 pr\u00e1vo ud\u011blit u\u017eivatelsk\u00fd p\u0159\u00edstup jin\u00e9 osob\u011b, ne\u017e osob\u011b nabyvatele licence (zejm\u00e9na extern\u00ed pracovn\u00edk), jen po p\u0159edchoz\u00edm prokazateln\u00e9m souhlasu spole\u010dnosti HOLLEN.<br \/>\n6.5 6.5 Administr\u00e1tor za spole\u010dnost HOLLEN je opr\u00e1vn\u011bn deaktivovat u\u017eivatelsk\u00fd \u00fa\u010det u\u017eivatele v p\u0159\u00edpad\u011b, \u017ee:<br \/>\na) jak\u00fdmkoli zp\u016fsobem zneu\u017e\u00edv\u00e1 MQV, p\u0159\u00edpadn\u011b existuje d\u016fvodn\u00e9 podez\u0159en\u00ed na zneu\u017eit\u00ed MQV,<br \/>\nb) poru\u0161uje ustanoven\u00ed licen\u010dn\u00edch podm\u00ednek,<br \/>\nc) existuje podez\u0159en\u00ed na zneu\u017eit\u00ed nebo \u00fanik p\u0159\u00edstupov\u00fdch \u00fadaj\u016f dan\u00e9ho u\u017eivatele nebo jin\u00fdch dat, p\u0159\u00edpadn\u011b je takov\u00e9 zneu\u017eit\u00ed nebo \u00fanik potvrzen,<br \/>\nd) zjist\u00ed z d\u016fv\u011bryhodn\u00e9ho zdroje, \u017ee dosavadn\u00ed u\u017eivatel ji\u017e nep\u016fsob\u00ed ve struktur\u00e1ch nabyvatele licence nebo jeho pracovn\u00ed pozice se zm\u011bnila tak, \u017ee ji\u017e nevy\u017eaduje p\u0159\u00edstup do MQV.<br \/>\ne) p\u0159\u00edslu\u0161n\u00fd u\u017eivatelsk\u00fd \u00fa\u010det nebyl vyu\u017e\u00edv\u00e1n (zejm\u00e9na se do n\u011bj u\u017eivatel nep\u0159ihl\u00e1sil) d\u00e9le ne\u017e 2 m\u011bs\u00edce.<br \/>\n6.6 Spole\u010dnost HOLLEN je opr\u00e1vn\u011bna opravovat chyby v MetriQ a vyd\u00e1vat nov\u00e9 verze\/aktualizace MetriQ a tyto automaticky instalovat bez souhlasu nabyvatele licence.<br \/>\n6.7 Spole\u010dnost HOLLEN je opr\u00e1vn\u011bna kdykoliv a dle vlastn\u00edho uv\u00e1\u017een\u00ed prov\u00e9st updaty a upgrady MetriQ za \u00fa\u010delem zlep\u0161en\u00ed bezpe\u010dnosti a \u00fapravy funkcionalit syst\u00e9mu.<br \/>\n6.8 Nabyvatel licence odpov\u00edd\u00e1 za to, \u017ee jednotliv\u00ed u\u017eivatel\u00e9 budou dodr\u017eovat licen\u010dn\u00ed podm\u00ednky a zvl\u00e1\u0161t\u011b z\u00e1kaz podle bodu 3.3 licen\u010dn\u00edch podm\u00ednek (p\u0159i\u010dem\u017e ustanoven\u00ed bodu 3.3.1 licen\u010dn\u00edch podm\u00ednek nen\u00ed t\u00edmto dot\u010deno).<br \/>\n6.9 Funkcionality MetriQ vy\u017eaduj\u00ed od za\u0159\u00edzen\u00ed, jeho\u017e prost\u0159ednictv\u00edm k nim chce u\u017eivatel p\u0159istupovat, p\u0159\u00edstup na internet. Spole\u010dnost HOLLEN nijak neodpov\u00edd\u00e1 za nemo\u017enost u\u017eivatele p\u0159istupovat k funkcionalit\u00e1m MetriQ v d\u016fsledku chyb\u011bj\u00edc\u00edho nebo nedostate\u010dn\u00e9ho internetov\u00e9ho p\u0159ipojen\u00ed. Spole\u010dnost HOLLEN nedod\u00e1v\u00e1 \u017e\u00e1dn\u00e1 technick\u00e1 za\u0159\u00edzen\u00ed pot\u0159ebn\u00e1 pro p\u0159\u00edstup k MetriQ.<br \/>\n6.10 MQC podl\u00e9h\u00e1 i samostatn\u00e9 ochran\u011b podle autorsk\u00e9ho pr\u00e1va, p\u0159i\u010dem\u017e osobou, kter\u00e1 iniciovala a zajistila zhotoven\u00ed datab\u00e1ze je spole\u010dnost HOLLEN, kter\u00e1 po\u017e\u00edv\u00e1 autorskopr\u00e1vn\u00ed ochrany datab\u00e1ze a nabyvatel licence k n\u00ed nem\u00e1 \u017e\u00e1dn\u00e1 zvl\u00e1\u0161tn\u00ed pr\u00e1va, jeliko\u017e vstupy nabyvatele licence nevykazuj\u00ed kvalitativn\u00ed nebo kvantitativn\u00ed podstatn\u00fd vklad do z\u00edsk\u00e1n\u00ed. , ov\u011b\u0159en\u00ed nebo p\u0159edveden\u00ed jej\u00edho obsahu.<br \/>\n6.11 N\u00e1vody k pou\u017e\u00edv\u00e1n\u00ed a \u0161kolen\u00ed<br \/>\n6.11.1 Spole\u010dnost HOLLEN zajist\u00ed v rozsahu j\u00ed ur\u010den\u00e9m bezplatn\u00e9 poskytnut\u00ed \u0161kol\u00edc\u00edch materi\u00e1l\u016f pro \u00fa\u010dely sezn\u00e1men\u00ed se s pou\u017e\u00edv\u00e1n\u00edm MetriQ.<br \/>\n6.11.2 Spole\u010dnost HOLLEN m\u016f\u017ee po dohod\u011b s nabyvatelem licence poskytnout i zvl\u00e1\u0161tn\u00ed \u0161kolen\u00ed pro budouc\u00ed u\u017eivatele.<\/p>\n<h6 style=\"text-align: center\">7. Logy a cookies<\/h6>\n<p style=\"text-align: center\">7.1 V p\u0159\u00edpad\u011b spor\u016f mezi spole\u010dnost\u00ed HOLLEN a nabyvatelem licence ohledn\u011b chov\u00e1n\u00ed u\u017eivatel\u016f p\u0159i pou\u017e\u00edv\u00e1n\u00ed MetriQ, maj\u00ed rozhoduj\u00edc\u00ed v\u00fdznam logy MetriQ, co\u017e nabyvatel licence pou\u017e\u00edv\u00e1n\u00edm MetriQ akceptuje.<br \/>\n7.2 MetriQ sb\u00edr\u00e1 v\u00fdlu\u010dn\u011b cookies pot\u0159ebn\u00e9 pro \u0159\u00e1dn\u00e9 fungov\u00e1n\u00ed p\u0159\u00edslu\u0161n\u00fdch webov\u00fdch str\u00e1nek, p\u0159i\u010dem\u017e nepou\u017e\u00edv\u00e1 ani analytick\u00e9 ani marketingov\u00e9 cookies.<\/p>\n<p style=\"text-align: center\">8. Osobn\u00ed \u00fadaje<br \/>\n8.1 Nabyvatel licence ud\u011bluje souhlas ke zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f u\u017eivatel\u016f a t\u0159et\u00edch osob na sv\u00e9 stran\u011b, kter\u00e9 poskytl spole\u010dnosti HOLLEN (nap\u0159. objedn\u00e1vce\/smlouv\u011b, ve jmenn\u00e9m seznamu, zvl\u00e1\u0161t\u011b emailem) za \u00fa\u010delem pln\u011bn\u00ed smluvn\u00edch povinnost\u00ed spole\u010dnosti HOLLEN v\u016f\u010di nabyvateli licence, jako\u017e i jin\u00fdm smluvn\u00edm partnerem. Nabyvatel licence je sou\u010dasn\u011b povinen, vy\u017eaduj\u00ed-li to pr\u00e1vn\u00ed p\u0159edpisy, z\u00edskat souhlas dot\u010den\u00fdch pracovn\u00edk\u016f nabyvatele licence k poskytnut\u00ed jejich osobn\u00edch \u00fadaj\u016f spole\u010dnosti HOLLEN, v opa\u010dn\u00e9m p\u0159\u00edpad\u011b odpov\u00edd\u00e1 spole\u010dnosti HOLLEN za ve\u0161kerou \u0161kodu, kterou v d\u016fsledku chyb\u011bj\u00edc\u00edho souhlasu nebo v souvislosti s n\u00edm spole\u010dnost HOLLEN utrp\u00ed. Ustanoven\u00ed tohoto bodu se p\u0159im\u011b\u0159en\u011b vztahuj\u00ed i na dal\u0161\u00ed osoby na stran\u011b nabyvatele licence (nap\u0159. odb\u011bratel\/koncov\u00fd z\u00e1kazn\u00edk nabyvatele licence, logistick\u00e9 sklady na stran\u011b nabyvatele licence).<br \/>\n8.2 Spole\u010dnost HOLLEN nen\u00ed povinna, vzhledem k povinnosti nabyvatele licence podle bodu 8.1 licen\u010dn\u00edch podm\u00ednek, zkoumat, zda konkr\u00e9tn\u00ed pracovn\u00edk nabyvatele licence (p\u0159\u00edp. t\u0159et\u00ed osoba na jeho stran\u011b) ud\u011blil souhlas s poskytnut\u00edm sv\u00fdch osobn\u00edch \u00fadaj\u016f spole\u010dnosti HOLLEN; za poskytnut\u00ed souhlasu odpov\u00edd\u00e1 v\u00fdlu\u010dn\u011b nabyvatele licence.<br \/>\n8.3 Bez ohledu na ustanoven\u00ed bod\u016f 8.1 a 8.2 licen\u010dn\u00edch podm\u00ednek je nabyvatel licence povinen v p\u0159\u00edpadech, kdy to vy\u017eaduje Na\u0159\u00edzen\u00ed EP a Rady (EU) 2016\/679 o ochran\u011b fyzick\u00fdch osob p\u0159i zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f a o voln\u00e9m pohybu takov\u00fdch \u00fadaj\u016f (GDPR), p\u0159\u00edpadn\u011b obdobn\u00e9 na\u0159\u00edzen\u00ed, resp. to vy\u017eaduje z\u00e1kon o ochran\u011b osobn\u00edch \u00fadaj\u016f, zajistit neprodlen\u011b po uzav\u0159en\u00ed licen\u010dn\u00ed smlouvy souhlas doty\u010dn\u00fdch osob, kter\u00e9 maj\u00ed b\u00fdt v pozici u\u017eivatel\u016f k pou\u017eit\u00ed jejich osobn\u00edch \u00fadaj\u016f v MetriQ, v\u010detn\u011b jejich zp\u0159\u00edstupn\u011bn\u00ed podle t\u011bchto licen\u010dn\u00edch ustanoven\u00ed t\u0159et\u00edm osob\u00e1m (nap\u0159. bod 5.11 licen\u010dn\u00edch podm\u00ednek), jinak nabyvatel licence odpov\u00edd\u00e1 za ve\u0161kerou \u0161kodu (v\u010detn\u011b sankc\u00ed, u\u0161l\u00e9ho zisku, po\u0161kozen\u00ed dobr\u00e9ho m\u011bna), kterou t\u00edm spole\u010dnost HOLLEN utrp\u00ed.<br \/>\n8.4 Pro vylou\u010den\u00ed pochybnost\u00ed plat\u00ed, \u017ee nabyvatel licence zp\u0159\u00edstupn\u011bn\u00edm osobn\u00edch \u00fadaj\u016f fyzick\u00fdch osob (zejm\u00e9na u\u017eivatel\u016f) j\u00edm samotn\u00fdm nebo konkr\u00e9tn\u00edm u\u017eivatelem automaticky prohla\u0161uje, \u017ee disponuje souhlasem doty\u010dn\u00e9 osoby ke zpracov\u00e1n\u00ed jej\u00edch osobn\u00edch \u00fadaj\u016f a jejich poskytnut\u00ed t\u0159et\u00edm osob\u00e1m v rozsahu, jak je uvedeno v t\u011bchto licen\u010dn\u00edch podm\u00ednk\u00e1ch a v rozsahu, v jak\u00e9m je zp\u0159\u00edstupnil s\u00e1m nebo v jak\u00e9m jej zp\u0159\u00edstupnily osoby na jeho stran\u011b.<\/p>\n<h6 style=\"text-align: center\">9. Omezen\u00ed a z\u00e1kazy<\/h6>\n<p style=\"text-align: center\">9.1 Nabyvatel licence nen\u00ed opr\u00e1vn\u011bn, dekompilovat, de\u0161ifrovat, rozeb\u00edrat, prov\u00e1d\u011bt reverzn\u00ed in\u017een\u00fdrstv\u00ed nebo se pokou\u0161et odvodit zdrojov\u00fd k\u00f3d \u017e\u00e1dn\u00e9 \u010d\u00e1sti MetriQ. Struktura, uspo\u0159\u00e1d\u00e1n\u00ed a po\u010d\u00edta\u010dov\u00fd k\u00f3d MetriQ (stejn\u011b jako jeho \u010d\u00e1sti) maj\u00ed charakter d\u016fv\u011brn\u00e9 a utajovan\u00e9 informace a podl\u00e9haj\u00ed autorskopr\u00e1vn\u00ed ochran\u011b. Nabyvatel licence je povinen zachov\u00e1vat ml\u010denlivost io technick\u00e9m \u0159e\u0161en\u00ed (nap\u0159. u\u017eivatelsk\u00e9 rozhran\u00ed, funkcionality) MetriQ a jeho jednotliv\u00fdch \u010d\u00e1st\u00ed, kter\u00e9 se rovn\u011b\u017e pova\u017euje za d\u016fv\u011brnou informaci.<br \/>\n9.2 Nabyvatel licence a tak\u00e9 \u017e\u00e1dn\u00fd u\u017eivatel nen\u00ed opr\u00e1vn\u011bn:<br \/>\na) odstra\u0148ovat, p\u0159ekr\u00fdvat nebo upravovat libovoln\u00e9 pozn\u00e1mky t\u00fdkaj\u00edc\u00ed se autorsk\u00fdch pr\u00e1v, obchodn\u00edch zn\u00e1mek nebo jin\u00fdch vlastnick\u00fdch pr\u00e1v nebo pr\u00e1v du\u0161evn\u00edho vlastnictv\u00ed, kter\u00e9 mohou b\u00fdt zobrazeny v MetriQ,<br \/>\nb) p\u0159istupovat do MetriQ zp\u016fsobem, kter\u00fd bude pokusem o kop\u00edrov\u00e1n\u00ed, extrahov\u00e1n\u00ed nebo op\u011btovn\u00e9 pou\u017eit\u00ed libovoln\u00e9 \u010d\u00e1sti dat nebo \u010d\u00e1st\u00ed MetriQ, mimo pou\u017eit\u00ed ofici\u00e1ln\u00edch funkcionalit MetriQ, p\u0159\u00edpadn\u011b zp\u016fsobem, kter\u00fd bude v rozporu s t\u011bmito licen\u010dn\u00edmi podm\u00ednkami,<br \/>\nc) p\u0159istupovat do MetriQ jin\u00fdm zp\u016fsobem ne\u017e pomoc\u00ed p\u0159id\u011blen\u00e9ho u\u017eivatelsk\u00e9ho jm\u00e9na ak n\u011bmu pat\u0159\u00edc\u00edho hesla (nap\u0159. pokusem o prolomen\u00ed bezpe\u010dnostn\u00edch opat\u0159en\u00ed, hacking apod.),<br \/>\nd) obch\u00e1zet technick\u00e1 omezen\u00ed MetriQ,<br \/>\ne) reprodukovat, upravovat nebo vytv\u00e1\u0159et od MetriQ (nebo jeho \u010d\u00e1st\u00ed) odvozen\u00e1 d\u00edla,<br \/>\nf) p\u0159ev\u00e1d\u011bt, zda postupovat licenci, poskytovat sublicenci,<br \/>\ng) pronaj\u00edmat, p\u016fj\u010dovat, p\u0159en\u00e1\u0161et, prod\u00e1vat nebo znovu distribuovat p\u0159\u00edstup k MetriQ nebo jak\u00fdmkoli jeho \u010d\u00e1stem,<br \/>\nh) vyu\u017e\u00edvat p\u0159\u00edpadn\u011b ud\u011blen\u00e1 opr\u00e1vn\u011bn\u00ed administr\u00e1tora v rozporu s \u00fa\u010delem ud\u011blen\u00fdch povolen\u00ed, v rozporu s rozsahem ud\u011blen\u00fdch povolen\u00ed nebo v rozporu s ustanoven\u00edmi licen\u010dn\u00ed smlouvy nebo t\u011bchto licen\u010dn\u00edch podm\u00ednek nebo jin\u00fdch zvl\u00e1\u0161tn\u00edch dohod se spole\u010dnost\u00ed HOLLEN,<br \/>\ni) vyu\u017e\u00edvat MetriQ v rozporu s podm\u00ednkami pou\u017e\u00edv\u00e1n\u00ed podle t\u011bchto licen\u010dn\u00edch podm\u00ednek, p\u0159edev\u0161\u00edm v\u0161ak pou\u017e\u00edvat MetriQ pro p\u0159enos po\u010d\u00edta\u010dov\u00fdch vir\u016f, \u010derv\u016f, trojsk\u00fdch kon\u00ed nebo jin\u00e9ho malwaru,<br \/>\nj) vyu\u017e\u00edvat MetriQ v rozporu s obecn\u011b z\u00e1vazn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy.<br \/>\n9.3 Spole\u010dnost HOLLEN nijak neodpov\u00edd\u00e1 a nem\u016f\u017ee j\u00ed b\u00fdt jak\u00fdmkoli zp\u016fsobem p\u0159it\u011b\u017euj\u00edc\u00ed okolnost\u00ed, pokud u\u017eivatel sv\u00e9 p\u0159\u00edstupov\u00e9 \u00fadaje zp\u0159\u00edstupn\u00ed t\u0159et\u00ed osob\u011b.<br \/>\n9.4 P\u0159\u00edstup do MetriQ se poskytuje \u201etak jak je\u201c, resp. \u201etak jak je dostupn\u00fd\u201c. Spole\u010dnost HOLLEN neodpov\u00edd\u00e1 za p\u0159\u00edpadnou nemo\u017enost nebo jen omezenou mo\u017enost pou\u017e\u00edv\u00e1n\u00ed MetriQ, ani za chyby v MetriQ.<br \/>\n9.5 Nabyvatel licence m\u00e1 mo\u017enost nahla\u0161ovat chyby v MetriQ zp\u016fsobem podle bodu 11 licen\u010dn\u00edch podm\u00ednek.<br \/>\n9.6 Spole\u010dnost HOLLEN nenese odpov\u011bdnost za \u017e\u00e1dn\u00e9 \u0161kody nebo ztr\u00e1ty vypl\u00fdvaj\u00edc\u00ed z pou\u017e\u00edv\u00e1n\u00ed (v\u010detn\u011b nespr\u00e1vn\u00e9ho pou\u017e\u00edv\u00e1n\u00ed), p\u0159eru\u0161en\u00ed (v\u010detn\u011b technick\u00e9ho v\u00fdpadku, s\u00ed\u0165ov\u00fdch \u00fatok\u016f, \u00fadr\u017eby syst\u00e9mu atd.), pozastaven\u00ed nebo ukon\u010den\u00ed pou\u017e\u00edv\u00e1n\u00ed MetriQ, v\u010detn\u011b postupu podle bodu 6.5 licen\u010dn\u00edch podm\u00ednek. Spole\u010dnost HOLLEN zejm\u00e9na neodpov\u00edd\u00e1 za \u017e\u00e1dn\u00e9 n\u00e1sledky p\u0159ijat\u00fdch rozhodnut\u00ed nabyvatele licence, kter\u00e9 tento p\u0159ijme na z\u00e1klad\u011b nespr\u00e1vn\u00e9 nebo ne\u00fapln\u00e9 interpretace dat dostupn\u00fdch v MetriQ.<\/p>\n<h6 style=\"text-align: center\">10. Zvl\u00e1\u0161tn\u00ed povinnosti ve vztahu ke smlouv\u00e1m o poskytov\u00e1n\u00ed slu\u017eeb<\/h6>\n<p style=\"text-align: center\">10.1 V p\u0159\u00edpad\u011b technick\u00e9ho v\u00fdpadku se data o zak\u00e1zce sb\u00edraj\u00ed v pap\u00edrov\u00e9 form\u011b, p\u0159\u00edpadn\u011b jin\u00fdm smluvn\u00edmi stranami dohodnut\u00fdm zp\u016fsobem a n\u00e1sledn\u011b mus\u00ed b\u00fdt vlo\u017eeny do syst\u00e9mu MetriQ spole\u010dnost\u00ed HOLLEN bez zbyte\u010dn\u00e9ho odkladu pot\u00e9, co byl technick\u00fd v\u00fdpadek odstran\u011bn.<\/p>\n<h6 style=\"text-align: center\">11. Hl\u00e1\u0161en\u00ed chyb a technick\u00fdch v\u00fdpadk\u016f<\/h6>\n<p style=\"text-align: center\">11.1 Nabyvatel licence je povinen jakoukoli chybu v MQV nebo technick\u00fd v\u00fdpadek neprodlen\u011b ozn\u00e1mit spole\u010dnosti HOLLEN na adrese metriq@hollen.sk nebo tuto skute\u010dnost ozn\u00e1mit technikovi, kter\u00fd informaci zprost\u0159edkuje IT odd\u011blen\u00ed spole\u010dnosti HOLLEN.<br \/>\n11.2 Spole\u010dnost HOLLEN odstra\u0148uje chyby MetriQ pr\u016fb\u011b\u017en\u011b, p\u0159i\u010dem\u017e lh\u016ftu pro odstran\u011bn\u00ed chyby si spole\u010dnost HOLLEN ur\u010duje sama s p\u0159ihl\u00e9dnut\u00edm k z\u00e1va\u017enosti chyby. Odstran\u011bn\u00ed chyb se d\u011bje nasazen\u00edm update MetriQ, p\u0159i\u010dem\u017e o \u010dase a zp\u016fsobu nasazen\u00ed update MetriQ rozhoduje v\u00fdhradn\u011b spole\u010dnost HOLLEN. Technick\u00fd v\u00fdpadek, pokud je na stran\u011b spole\u010dnosti HOLLEN odstra\u0148uje tato bez zbyte\u010dn\u00e9ho odkladu po jeho zji\u0161t\u011bn\u00ed.<br \/>\n11.3 P\u0159\u00edpadn\u00e9 hl\u00e1\u0161en\u00ed chyb nebo nedostatk\u016f, p\u0159\u00edpadn\u011b n\u00e1vrhy na zlep\u0161en\u00ed MetriQ zas\u00edl\u00e1 nabyvatel licence technikovi.<\/p>\n<h6 style=\"text-align: center\">12. Z\u00e1nik licence<\/h6>\n<p style=\"text-align: center\">12.1 Krom\u011b zp\u016fsob\u016f z\u00e1niku licence uveden\u00fdch p\u0159\u00edmo v licen\u010dn\u00ed smlouv\u011b zanikne licence i v\u00fdpov\u011bd\u00ed licen\u010dn\u00ed smlouvy ze strany spole\u010dnosti HOLLEN v p\u0159\u00edpad\u011b poru\u0161en\u00ed t\u011bchto licen\u010dn\u00edch podm\u00ednek ze strany nabyvatele licence, resp. u\u017eivatele. V\u00fdpov\u011b\u010f je pak \u00fa\u010dinn\u00e1 jej\u00edm doru\u010den\u00edm nabyvateli licence.<br \/>\n12.2 Licence zanik\u00e1 v jin\u00fdch p\u0159\u00edpadech, ne\u017e podle bodu 12.1 licen\u010dn\u00edch podm\u00ednek, a\u017e zru\u0161en\u00edm p\u0159\u00edstupu nabyvateli licence, resp. jednotliv\u00fdm u\u017eivatel\u016fm ze strany spole\u010dnosti HOLLEN, p\u0159i\u010dem\u017e v takov\u00e9m p\u0159\u00edpad\u011b je spole\u010dnost HOLLEN opr\u00e1vn\u011bna zru\u0161it takov\u00fd p\u0159\u00edstup nejd\u0159\u00edve po uplynut\u00ed doby, na kterou byla licence ud\u011blena, podle bodu 3.2.2 licen\u010dn\u00edch podm\u00ednek; b\u011bhem obdob\u00ed od uplynut\u00ed doby, na kterou byla licence ud\u011blena podle bodu 3.2.2 licen\u010dn\u00edch podm\u00ednek do doby zru\u0161en\u00ed p\u0159\u00edstupu podle tohoto bodu, se licence pova\u017euje za automaticky prodlou\u017eenou.<br \/>\n12.2.1 Pro vylou\u010den\u00ed pochybnost\u00ed se uv\u00e1d\u00ed, \u017ee pokud byla licence ud\u011blena v\u00edcekr\u00e1t, resp. pro v\u00edce zak\u00e1zek (zejm\u00e9na na z\u00e1klad\u011b v\u00edce objedn\u00e1vkov\u00fdch licen\u010dn\u00edch smluv), z\u00e1nikem licence pro jednu zak\u00e1zku nejsou dot\u010dena pr\u00e1va na pou\u017e\u00edv\u00e1n\u00ed MetriQ pro ostatn\u00ed zak\u00e1zky, tzn. j. platnost licence v r\u00e1mci jedn\u00e9 zak\u00e1zky nem\u00e1 vliv na platnost licence u jin\u00e9 zak\u00e1zky; to neplat\u00ed pro p\u0159\u00edpad podle bodu 12.1 licen\u010dn\u00edch podm\u00ednek, kdy v\u0161echny ud\u011blen\u00e9 licence zaniknou, pokud spole\u010dnost HOLLEN ve v\u00fdpov\u011bdi neuvede jinak.<br \/>\n12.3 M\u00e1-li nabyvatel licence uzav\u0159enou se spole\u010dnost\u00ed HOLLEN samostatnou licen\u010dn\u00ed smlouvu, tato je nad\u0159azena n\u00e1rok\u016fm z d\u00edl\u010d\u00edch oboustrann\u011b odsouhlasen\u00fdch objedn\u00e1vek, tzn. j. ukon\u010den\u00edm jedn\u00e9 zak\u00e1zky nezanik\u00e1 licence pro tuto zak\u00e1zku ve smyslu bodu 12.2 licen\u010dn\u00edch podm\u00ednek, ale licence na pou\u017e\u00edv\u00e1n\u00ed MetriQ (pro v\u0161echny zak\u00e1zky nabyvatele licence, v\u010detn\u011b zak\u00e1zek ukon\u010den\u00fdch) zanik\u00e1 a\u017e z\u00e1nikem samostatn\u00e9 licen\u010dn\u00ed smlouvy.<br \/>\n12.4 Po z\u00e1niku licence nen\u00ed nabyvatel licence opr\u00e1vn\u011bn pou\u017e\u00edvat data (v\u010detn\u011b odpis\u016f, p\u0159epis\u016f a kopi\u00ed) jin\u00fdm zp\u016fsobem, ne\u017e k obran\u011b sv\u00fdch pr\u00e1v v p\u0159\u00edpadn\u00e9m soudn\u00edm \u0159\u00edzen\u00ed nebo v p\u0159\u00edpad\u011b jejich p\u0159ed\u00e1n\u00ed org\u00e1n\u016fm ve\u0159ejn\u00e9 moci na z\u00e1klad\u011b jejich opr\u00e1vn\u011bn\u00e9 \u017e\u00e1dosti.<br \/>\n12.5 Po z\u00e1niku licence nen\u00ed spole\u010dnost HOLLEN povinna jak\u00fdmkoli zp\u016fsobem zp\u0159\u00edstup\u0148ovat nabyvateli licence data, pokud to nebylo zvl\u00e1\u0161\u0165 p\u00edsemn\u011b dohodnuto; t\u00edm tak\u00e9 nen\u00ed dot\u010den p\u0159\u00edpadn\u00fd n\u00e1rok na export dat, byl-li zvl\u00e1\u0161t\u011b dohodnut v licen\u010dn\u00ed smlouv\u011b.<br \/>\n12.6 Po z\u00e1niku licence z\u016fst\u00e1vaj\u00ed zachov\u00e1ny n\u00e1roky na n\u00e1hradu \u0161kody a jin\u00e1 pln\u011bn\u00ed, kter\u00e1 vznikla, nebo p\u0159\u00ed\u010dinn\u011b souvis\u00ed s obdob\u00edm platnosti licence.<\/p>\n<h6 style=\"text-align: center\">13. Z\u00e1v\u011bre\u010dn\u00e1 licen\u010dn\u00ed ustanoven\u00ed<\/h6>\n<p style=\"text-align: center\">13.1 V p\u0159\u00edpad\u011b poru\u0161en\u00ed kter\u00e9koli povinnosti uveden\u00e9 v t\u011bchto licen\u010dn\u00edch podm\u00ednk\u00e1ch odpov\u00edd\u00e1 nabyvatel licence za ve\u0161kerou \u0161kodu, kterou t\u00edm p\u0159\u00edmo nebo nep\u0159\u00edmo (nap\u0159. regresn\u00ed n\u00e1rok) utrp\u00ed spole\u010dnost HOLLEN, bez ohledu na to, zda je poru\u0161en\u00ed povinnosti p\u0159\u00edpadn\u011b sankcionov\u00e1no i smluvn\u00ed pokutou.<br \/>\n13.2 Nabyvatel licence odpov\u00edd\u00e1 za jedn\u00e1n\u00ed v\u0161ech osob, kter\u00e9 pou\u017e\u00edvaj\u00ed na jeho stran\u011b MetriQ (zejm\u00e9na za u\u017eivatele), jako\u017e i za jedn\u00e1n\u00ed v\u0161ech osob, kter\u00fdm umo\u017enil s\u00e1m nebo prost\u0159ednictv\u00edm u\u017eivatel\u016f, pou\u017e\u00edv\u00e1n\u00ed MetriQ, a to tak, jako kdyby jednal s\u00e1m.<br \/>\n13.3 Nabyvatel licence bere na v\u011bdom\u00ed, \u017ee ustanoven\u00edmi t\u011bchto licen\u010dn\u00edch podm\u00ednek nejsou nijak dot\u010deny p\u0159\u00edpadn\u00e9 dal\u0161\u00ed povinnosti p\u0159i pou\u017e\u00edv\u00e1n\u00ed MetriQ vypl\u00fdvaj\u00edc\u00ed z pr\u00e1vn\u00edch p\u0159edpis\u016f (zejm\u00e9na Autorsk\u00fd z\u00e1kon).<br \/>\n13.4 Ohledn\u011b ml\u010denlivosti plat\u00ed p\u0159\u00edslu\u0161n\u00e1 ustanoven\u00ed licen\u010dn\u00ed smlouvy, smlouvy o poskytov\u00e1n\u00ed slu\u017eeb a tak\u00e9 p\u0159\u00edslu\u0161n\u00e1 ustanoven\u00ed pr\u00e1vn\u00edch p\u0159edpis\u016f.<br \/>\n13.4.1 Povinnost ml\u010denlivosti se nevztahuje na poskytnut\u00ed pot\u0159ebn\u00fdch informac\u00ed dodavatel\u016fm technick\u00fdch \u0159e\u0161en\u00ed implementovan\u00fdch v r\u00e1mci MetriQ, kte\u0159\u00ed mohou m\u00edt z d\u016fvodu \u00fadr\u017eby, oprav, upgradu, odstra\u0148ov\u00e1n\u00ed chyb nebo technick\u00fdch v\u00fdpadk\u016f pot\u0159ebu p\u0159\u00edstupu k dat\u016fm.<br \/>\n13.4.2 Poru\u0161en\u00edm povinnosti ml\u010denlivosti nen\u00ed zp\u0159\u00edstupn\u011bn\u00ed dat nebo jin\u00fdch \u00fadaj\u016f v souladu s t\u011bmito licen\u010dn\u00edmi podm\u00ednkami.<br \/>\n13.4.3 Poru\u0161en\u00edm povinnosti ml\u010denlivosti nen\u00ed ani zp\u0159\u00edstupn\u011bn\u00ed dat nebo jin\u00fdch \u00fadaj\u016f osob\u00e1m podle bodu 5.5 p\u00edsm. f) licen\u010dn\u00edch podm\u00ednek.<br \/>\n13.5 Pro doru\u010dov\u00e1n\u00ed plat\u00ed ustanoven\u00ed smlouvy o poskytov\u00e1n\u00ed slu\u017eeb.<br \/>\n13.6 V p\u0159\u00edpad\u011b rozporu mezi ustanoven\u00edmi t\u011bchto licen\u010dn\u00edch podm\u00ednek a ustanoven\u00edmi licen\u010dn\u00ed smlouvy, smlouvy o elektronick\u00e9 komunikaci nebo smlouvy o poskytov\u00e1n\u00ed slu\u017eeb maj\u00ed p\u0159ednost ustanoven\u00ed v tomto po\u0159ad\u00ed:<br \/>\na) pro ustanoven\u00ed t\u00fdkaj\u00edc\u00ed se licen\u010dn\u00edch podm\u00ednek (pr\u00e1va pou\u017e\u00edvat MetriQ): 1. ustanoven\u00ed licen\u010dn\u00ed smlouvy (v\u010detn\u011b t\u011bchto licen\u010dn\u00edch podm\u00ednek), 2. ustanoven\u00ed smlouvy o elektronick\u00e9 komunikaci, 3. ustanoven\u00ed smlouvy o poskytov\u00e1n\u00ed slu\u017eeb,<br \/>\nb) pro ustanoven\u00ed t\u00fdkaj\u00edc\u00ed se elektronick\u00e9 komunikace (v\u010detn\u011b v\u00fdm\u011bny a potvrzov\u00e1n\u00ed elektronick\u00fdch dokument\u016f): 1. ustanoven\u00ed smlouvy o elektronick\u00e9 komunikaci, 2. ustanoven\u00ed licen\u010dn\u00ed smlouvy (v\u010detn\u011b t\u011bchto licen\u010dn\u00edch podm\u00ednek), 3. ustanoven\u00ed smlouvy o poskytov\u00e1n\u00ed slu\u017eeb,<br \/>\nc) pro ostatn\u00ed ustanoven\u00ed t\u00fdkaj\u00edc\u00ed se realizace zak\u00e1zky: 1. ustanoven\u00ed smlouvy o poskytov\u00e1n\u00ed slu\u017eeb, 2. ustanoven\u00ed smlouvy o elektronick\u00e9 komunikaci, 3. ustanoven\u00ed licen\u010dn\u00ed smlouvy (v\u010detn\u011b t\u011bchto licen\u010dn\u00edch podm\u00ednek).<br \/>\nNen\u00ed-li n\u011bkter\u00e1 ze smluv uzav\u0159ena, k jej\u00edmu po\u0159ad\u00ed se nep\u0159ihl\u00ed\u017e\u00ed.<br \/>\n13.7 Pokud n\u011bkter\u00e1 ustanoven\u00ed t\u011bchto licen\u010dn\u00edch podm\u00ednek jsou platn\u00e1 jen z\u010d\u00e1sti nebo pozd\u011bji pozbydou platnosti, nen\u00ed t\u00edm dot\u010dena platnost ostatn\u00edch ustanoven\u00ed. Nam\u00edsto neplatn\u00fdch ustanoven\u00ed se pou\u017eije \u00faprava, kter\u00e1 se nejv\u00edce p\u0159ibli\u017euje smyslu a \u00fa\u010delu t\u011bchto licen\u010dn\u00edch podm\u00ednek.<br \/>\n13.8 V p\u0159\u00edpad\u011b, \u017ee potvrzuje sezn\u00e1men\u00ed se s t\u011bmito licen\u010dn\u00edmi podm\u00ednkami p\u0159\u00edmo u\u017eivatel (zejm\u00e9na formou zakliknut\u00ed takov\u00e9 mo\u017enosti v r\u00e1mci webov\u00e9ho rozhran\u00ed MetriQ po p\u0159ihl\u00e1\u0161en\u00ed se), kter\u00fd nem\u00e1 postaven\u00ed nabyvatele licence, takto vyj\u00e1d\u0159en\u00fdm, sezn\u00e1men\u00edm se zavazuje dodr\u017eovat tyto licen\u010dn\u00ed podm\u00ednky v rozsahu, v jak\u00e9m se vztahuj\u00ed na jeho u\u017eivatelskou roli (tj. u\u017eivatel, administr\u00e1tor).<\/p>\n<p style=\"text-align: center\">14. Rozhodn\u00e9 pr\u00e1vo a soudn\u00ed pravomoc ve vztahu k t\u011bmto licen\u010dn\u00edm podm\u00ednk\u00e1m<br \/>\n14.1 Rozhodn\u00fdm pr\u00e1vem je v p\u0159\u00edpad\u011b st\u0159etu dvou pr\u00e1vn\u00edch \u0159\u00e1d\u016f pr\u00e1vo \u010cesk\u00e9 republiky.<br \/>\n14.2 Pravomoc k projedn\u00e1n\u00ed spor\u016f vypl\u00fdvaj\u00edc\u00edch z t\u011bchto licen\u010dn\u00edch podm\u00ednek licence maj\u00ed soudy \u010cesk\u00e9 republiky.<\/p>\n\t\t<\/div> <!-- Close content div. -->\n\t<\/div> <!-- Close collapse div. -->\n<\/div> <!-- Close card div. -->\n<!-- Start accordion card div. -->\n<div class=\"ea-card  sp-ea-single\">\n\t<!-- Start accordion header. -->\n\t<h3 class=\"ea-header\">\n\t\t<!-- Add anchor tag for header. -->\n\t\t<a class=\"collapsed\" id=\"ea-header-38061\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse38061\" aria-controls=\"collapse38061\" href=\"#\"  aria-expanded=\"false\" tabindex=\"0\">\n\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky HOLLEN s.r.o &#8211; Slovensko platn\u00e9 od 1.1.2026\t\t<\/a> <!-- Close anchor tag for header. -->\n\t<\/h3>\t<!-- Close header tag. -->\n\t<!-- Start collapsible content div. -->\n\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38061\" data-parent=\"#sp-ea-3806\" role=\"region\" aria-labelledby=\"ea-header-38061\">  <!-- Content div. -->\n\t\t<div class=\"ea-body\">\n\t\t<p style=\"text-align: center\"><b>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky spolo\u010dnosti HOLLEN s.r.o. <\/b><b>v \u00a0Slovenskej republike<\/b><\/p>\n<p style=\"text-align: center\">platn\u00e9 od 1. 1. 2026<\/p>\n<p>&nbsp;<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nok 1<\/strong><\/h5>\n<h5 style=\"text-align: center\"><strong>\u00davodn\u00e9 ustanovenie<\/strong><\/h5>\n<p style=\"text-align: center\">1.1 Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej len \u201eVOP\u201d) upravuj\u00fa vz\u0165ah medzi<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom \u2013 HOLLEN s.r.o., so s\u00eddlom: Kosatcov\u00e1 24\/A, 841 07 Bratislava,<\/p>\n<p style=\"text-align: center\">I\u010cO: 35804505, I\u010c DPH: SK7120002131, zap\u00edsanou v Obchodnom registri Mestsk\u00e9ho s\u00fadu<\/p>\n<p style=\"text-align: center\">Bratislava III, oddiel: Sro, vlo\u017eka \u010d.: 23309\/B a zad\u00e1vate\u013eom \u2013 subjektom, ktor\u00fd si<\/p>\n<p style=\"text-align: center\">u\u00a0vykon\u00e1vate\u013ea objedn\u00e1va slu\u017eby definovan\u00e9 v\u00a0\u010dl\u00e1nku 3 t\u00fdchto VOP, s\u00a0v\u00fdnimkou pr\u00edpadu,<\/p>\n<p style=\"text-align: center\">ke\u010f vykon\u00e1vate\u013e a zad\u00e1vate\u013e uzatvoria osobitn\u00fa zmluvu o poskytovan\u00ed slu\u017eieb, v\u00a0ktorej<\/p>\n<p style=\"text-align: center\">pou\u017eitie t\u00fdchto VOP vyl\u00fa\u010dia.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 2<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Defin\u00edcie niektor\u00fdch pojmov<\/b><\/h5>\n<p style=\"text-align: center\">2.1 <b>Vykon\u00e1vate\u013e <\/b>\u2013 pr\u00e1vnick\u00e1 osoba uveden\u00e1 v bode 1.1 t\u00fdchto VOP, ktor\u00e1 pod\u013ea nich poskytuje<\/p>\n<p style=\"text-align: center\">slu\u017eby (t. j. HOLLEN s.r.o.).<\/p>\n<p style=\"text-align: center\">2.2 <b>Zad\u00e1vate\u013e<\/b> \u2013 pr\u00e1vnick\u00e1 osoba, ktor\u00e1 si od vykon\u00e1vate\u013ea objedn\u00e1va slu\u017eby pod\u013ea t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">2.3 <b>Odberate\u013e<\/b> \u2013 pr\u00e1vnick\u00e1 osoba, ktorej s\u00fa ur\u010den\u00e9 komponenty, ktor\u00fdch sa t\u00fdka poskytovanie<\/p>\n<p style=\"text-align: center\">slu\u017eieb pod\u013ea t\u00fdchto VOP; odberate\u013e a zad\u00e1vate\u013e m\u00f4\u017ee, ale nemus\u00ed, by\u0165 t\u00e1 ist\u00e1 osoba.<\/p>\n<p style=\"text-align: center\">2.4 <b>Komponent<\/b> \u2013 s\u00fa\u010diastka, diel, tovar, polotovar, materi\u00e1l alebo ak\u00e1ko\u013evek ich kombin\u00e1cia,<\/p>\n<p style=\"text-align: center\">ktorej sa\u00a0t\u00fdkaj\u00fa slu\u017eby poskytovan\u00e9 pod\u013ea t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">2.5 <b>Objedn\u00e1vka<\/b> \u2013 dokument, ktor\u00fdm si zad\u00e1vate\u013e objedn\u00e1va konkr\u00e9tnu z\u00e1kazku a ktor\u00fd<\/p>\n<p style=\"text-align: center\">je\u00a0vyhotoven\u00fd, doru\u010den\u00fd a podp\u00edsan\u00fd v\u00a0s\u00falade s \u010dl\u00e1nkom 4 t\u00fdchto VOP. Akcept\u00e1ciou<\/p>\n<p style=\"text-align: center\">objedn\u00e1vky zo strany vykon\u00e1vate\u013ea v\u00a0s\u00falade s\u00a0\u010dl\u00e1nkom 4 t\u00fdchto VOP doch\u00e1dza k\u00a0uzatvoreniu<\/p>\n<p style=\"text-align: center\">zmluvn\u00e9ho vz\u0165ahu medzi vykon\u00e1vate\u013eom a\u00a0zad\u00e1vate\u013eom.<\/p>\n<p style=\"text-align: center\">2.6<b> Z\u00e1kazka <\/b>\u2013 slu\u017eba alebo s\u00fabor slu\u017eieb pod\u013ea t\u00fdchto VOP, ktor\u00e9 sa t\u00fdkaj\u00fa komponentov a\u00a0s\u00fa<\/p>\n<p style=\"text-align: center\">poskytovan\u00e9 na\u00a0z\u00e1klade jednej konkr\u00e9tnej objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">2.7 <b>Osoba zodpovedn\u00e1 za pracovn\u00fd postup <\/b>\u2013 zodpovedn\u00e1 osoba na strane zad\u00e1vate\u013ea (zv\u00e4\u010d\u0161a<\/p>\n<p style=\"text-align: center\">pracovn\u00edk zodpovedn\u00fd za kvalitu) ur\u010den\u00e1 pre\u00a0pr\u00edslu\u0161n\u00fa z\u00e1kazku v\u00a0objedn\u00e1vke, pr\u00edpadne<\/p>\n<p style=\"text-align: center\">osoba, ktorej tak\u00e9to postavenie prizn\u00e1va bod 10.4 t\u00fdchto VOP a jeho podbody; touto osobou<\/p>\n<p style=\"text-align: center\">m\u00f4\u017ee by\u0165 na z\u00e1klade rozhodnutia zad\u00e1vate\u013ea aj osoba na strane odberate\u013ea (alebo aj inej tretej<\/p>\n<p style=\"text-align: center\">osoby), ktorej konanie v\u0161ak v takomto pr\u00edpade zav\u00e4zuje v\u00a0zmysle t\u00fdchto VOP priamo<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013ea.<\/p>\n<p style=\"text-align: center\">2.8 <b>Osoba opr\u00e1vnen\u00e1 podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz<\/b> \u2013 ak\u00e1ko\u013evek osoba ur\u010den\u00e1 zad\u00e1vate\u013eom<\/p>\n<p style=\"text-align: center\">v\u00a0objedn\u00e1vke pre t\u00fato poz\u00edciu, pr\u00edpadne osoba, ktorej tak\u00e9to postavenie prizn\u00e1va bod 10.5<\/p>\n<p style=\"text-align: center\">t\u00fdchto VOP; touto osobou m\u00f4\u017ee by\u0165 na z\u00e1klade rozhodnutia zad\u00e1vate\u013ea aj osoba na strane<\/p>\n<p style=\"text-align: center\">odberate\u013ea (alebo aj inej tretej osoby), ktorej konanie v\u0161ak v takomto pr\u00edpade zav\u00e4zuje<\/p>\n<p style=\"text-align: center\">v\u00a0zmysle t\u00fdchto VOP priamo zad\u00e1vate\u013ea.<\/p>\n<p style=\"text-align: center\">2.9 <b>Pracovn\u00edci vykon\u00e1vate\u013ea <\/b>\u2013 zamestnanci alebo in\u00e9 spolupracuj\u00face osoby vykon\u00e1vate\u013ea<\/p>\n<p style=\"text-align: center\">(fyzick\u00e9 osoby \u2013 podnikatelia, pr\u00e1vnick\u00e9 osoby), resp. jeho subdod\u00e1vate\u013eov, ktor\u00ed<\/p>\n<p style=\"text-align: center\">zabezpe\u010duj\u00fa poskytovanie slu\u017eieb pod\u013ea t\u00fdchto VOP v mene vykon\u00e1vate\u013ea pre zad\u00e1vate\u013ea;<\/p>\n<p style=\"text-align: center\">s\u00fa\u00a0nimi najm\u00e4 oper\u00e1tori, technici, rezidenti, koordin\u00e1tori.<\/p>\n<p style=\"text-align: center\">2.9.1<b> Technik <\/b>\u2013 zodpovedn\u00e1 osoba vykon\u00e1vate\u013ea, ur\u010den\u00e1 pre pr\u00edslu\u0161n\u00fa z\u00e1kazku<\/p>\n<p style=\"text-align: center\">v\u00a0objedn\u00e1vke; za technika sa pova\u017euje automaticky aj jeho priama nadriaden\u00e1 osoba,<\/p>\n<p style=\"text-align: center\">pr\u00edpadne in\u00e1 osoba, ktor\u00e1 ho na uvedenej poz\u00edcii preuk\u00e1zate\u013ene vymenila alebo<\/p>\n<p style=\"text-align: center\">v\u00a0jeho nepr\u00edtomnosti zastupuje.<\/p>\n<p style=\"text-align: center\">2.10 <b>Pracovn\u00fd postup<\/b> \u2013 k\u013e\u00fa\u010dov\u00fd prev\u00e1dzkov\u00fd p\u00edsomn\u00fd dokument obsahuj\u00faci najm\u00e4 detailn\u00fd<\/p>\n<p style=\"text-align: center\">popis jednotliv\u00fdch, na komponentoch realizovan\u00fdch, krokov, ktor\u00e9 s\u00fa predmetom realiz\u00e1cie<\/p>\n<p style=\"text-align: center\">z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">2.11 <b>Report <\/b>\u2013 d\u00e1tov\u00fd v\u00fdstup t\u00fdkaj\u00faci sa konkr\u00e9tnej z\u00e1kazky za ur\u010dit\u00e9 \u010dasov\u00e9 obdobie<\/p>\n<p style=\"text-align: center\">pripravovan\u00fd vykon\u00e1vate\u013eom pre zad\u00e1vate\u013ea alebo odberate\u013ea. Report obsahuje najm\u00e4 \u00fadaje<\/p>\n<p style=\"text-align: center\">o spotrebovanom \u010dase (\u010dasovej n\u00e1ro\u010dnosti realiz\u00e1cie z\u00e1kazky v ur\u010ditom obdob\u00ed) a vybran\u00e9<\/p>\n<p style=\"text-align: center\">inform\u00e1cie o\u00a0komponentoch, ktor\u00fdch sa z\u00e1kazka t\u00fdka. Reporty sl\u00fa\u017eia na priebe\u017en\u00e9 sledovanie<\/p>\n<p style=\"text-align: center\">realiz\u00e1cie z\u00e1kazky, pr\u00edpadne osobitn\u00fdch ukazovate\u013eov bezprostredne sa t\u00fdkaj\u00facich realiz\u00e1cie<\/p>\n<p style=\"text-align: center\">z\u00e1kazky (napr. administr\u00e1cia, prestoje, logistika \u2013 vr\u00e1tane po\u010dtu paliet, dopravy, po\u010dtu j\u00e1zd,<\/p>\n<p style=\"text-align: center\">\u010dasu str\u00e1ven\u00e9ho logistick\u00fdmi oper\u00e1ciami).<\/p>\n<p style=\"text-align: center\">2.12 <b>Pracovn\u00fd v\u00fdkaz<\/b> \u2013 dokument potvrdzuj\u00faci druh a rozsah poskytnut\u00fdch slu\u017eieb, ktor\u00fd<\/p>\n<p style=\"text-align: center\">je\u00a0podkladom pre faktur\u00e1ciu.<\/p>\n<p style=\"text-align: center\">2.13 <b>8D report<\/b> \u2013 be\u017en\u00e1 a v automobilovom priemysle \u0161tandardne pou\u017e\u00edvan\u00e1 met\u00f3da na zlep\u0161enie<\/p>\n<p style=\"text-align: center\">kvality procesu a na rie\u0161enie r\u00f4znych probl\u00e9mov s cie\u013eom identifikova\u0165, opravi\u0165 a odstr\u00e1ni\u0165<\/p>\n<p style=\"text-align: center\">opakovanie probl\u00e9mu a je u\u017eito\u010dn\u00e1 pri zlep\u0161ovan\u00ed kvality v\u00fdrobkov,\u00a0v\u00fdroby a slu\u017eieb;<\/p>\n<p style=\"text-align: center\">zav\u00e1dza do\u010dasn\u00e9 alebo trval\u00e9 n\u00e1pravn\u00e9 opatrenia na z\u00e1klade \u0161tatistickej anal\u00fdzy probl\u00e9mu a<\/p>\n<p style=\"text-align: center\">zameriava sa na p\u00f4vod probl\u00e9mu.<\/p>\n<p style=\"text-align: center\">2.14 <b>MetriQ <\/b>\u2013 elektronick\u00e1 aplik\u00e1cia vykon\u00e1vate\u013ea, sl\u00fa\u017eiaca pre digitaliz\u00e1ciu pracoviska,<\/p>\n<p style=\"text-align: center\">zameran\u00e1 najm\u00e4 na digit\u00e1lny zber, distrib\u00faciu a\u00a0prezent\u00e1ciu d\u00e1t o\u00a0jednotliv\u00fdch z\u00e1kazk\u00e1ch a<\/p>\n<p style=\"text-align: center\">elektronick\u00e9 zdie\u013eanie dokumentov v\u00fdznamn\u00fdch pre\u00a0z\u00e1kazku. MetriQ m\u00e1 charakter<\/p>\n<p style=\"text-align: center\">cloudov\u00e9ho rie\u0161enia, je po\u010d\u00edta\u010dov\u00fdm programom a je chr\u00e1nen\u00fd autorsk\u00fdm pr\u00e1vom, pri\u010dom<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013e m\u00e1 pr\u00e1vo na\u00a0jeho pou\u017e\u00edvanie po uzatvoren\u00ed pr\u00edslu\u0161nej licen\u010dnej zmluvy. Zad\u00e1vate\u013e<\/p>\n<p style=\"text-align: center\">m\u00f4\u017ee vyu\u017e\u00edva\u0165 MetriQ v rozsahu a sp\u00f4sobom uveden\u00fdm v \u010dl\u00e1nku 16 t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">2.14.1 <b>Samostatn\u00e1 licen\u010dn\u00e1 zmluva<\/b> je osobitnou zmluvou, nez\u00e1vislou na konkr\u00e9tnej<\/p>\n<p style=\"text-align: center\">z\u00e1kazke, ktor\u00e1 je ako \u201elicen\u010dn\u00e1 zmluva\u201c aj ozna\u010den\u00e1 a je uzatvoren\u00e1 medzi<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom a zad\u00e1vate\u013eom vo forme osobitn\u00e9ho dokumentu.<\/p>\n<p style=\"text-align: center\">2.14.2 <b>Objedn\u00e1vkov\u00e1 licen\u010dn\u00e1 zmluva<\/b> je licen\u010dnou zmluvou odli\u0161nou od samostatnej<\/p>\n<p style=\"text-align: center\">licen\u010dnej zmluvy a k jej uzatvoreniu doch\u00e1dza na\u00a0z\u00e1klade objedn\u00e1vky (ktor\u00e1<\/p>\n<p style=\"text-align: center\">obsahuje vyjadren\u00fd z\u00e1ujem zad\u00e1vate\u013ea vyu\u017e\u00edva\u0165 MetriQ pri konkr\u00e9tnej z\u00e1kazke) a<\/p>\n<p style=\"text-align: center\">udelenia pr\u00edstupu do MetriQ zo strany vykon\u00e1vate\u013ea.<\/p>\n<p style=\"text-align: center\">2.15 <b>ZoEK<\/b> \u2013 zmluva o elektronickej komunik\u00e1cii, uzatvoren\u00e1 medzi zad\u00e1vate\u013eom a<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom, na z\u00e1klade ktorej si vz\u00e1jomne vymie\u0148aj\u00fa a ods\u00fahlasuj\u00fa dokumenty<\/p>\n<p style=\"text-align: center\">elektronickou formou. Uzatvorenie ZoEK v\u0161ak nie je podmienkou poskytovania slu\u017eieb<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom.<\/p>\n<p style=\"text-align: center\">2.16 <b>Be\u017en\u00fdm pracovn\u00fdm d\u0148om<\/b> je na \u00fa\u010dely t\u00fdchto VOP \u010dasov\u00e9 obdobie v pracovn\u00fdch d\u0148och<\/p>\n<p style=\"text-align: center\">(posudzovan\u00fdch pod\u013ea miesta realiz\u00e1cie z\u00e1kazky) v \u010dase od 8.00 h do 16.00 h. Ak sa ur\u010duje<\/p>\n<p style=\"text-align: center\">v\u00a0t\u00fdchto VOP lehota alebo doba v r\u00e1mci be\u017en\u00e9ho pracovn\u00e9ho d\u0148a, plat\u00ed o nich, \u017ee ak by<\/p>\n<p style=\"text-align: center\">lehota\/doba mala skon\u010di\u0165 a\u017e po\u00a0z\u00e1vere\u010dnom \u010dase ur\u010denom v predo\u0161lej vete, jej plynutie sa<\/p>\n<p style=\"text-align: center\">koncom be\u017en\u00e9ho pracovn\u00e9ho d\u0148a pozastavuje a za\u010d\u00edna plyn\u00fa\u0165 op\u00e4\u0165 a\u017e za\u010diatkom<\/p>\n<p style=\"text-align: center\">nasleduj\u00faceho pracovn\u00e9ho d\u0148a.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 3<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Slu\u017eby<\/b><\/h5>\n<p style=\"text-align: center\">3.1 Slu\u017eby, ktor\u00e9 sa poskytuj\u00fa v s\u00falade s t\u00fdmito VOP, s\u00fa najm\u00e4:<\/p>\n<p style=\"text-align: center\">a) slu\u017eby v oblasti zabezpe\u010denia kvality produkcie a\/alebo procesov, ktor\u00e9 zah\u0155\u0148aj\u00fa najm\u00e4<\/p>\n<p style=\"text-align: center\">kontrolu komponentov spojen\u00fa s triediacimi (tzv. sortovac\u00edmi) \u010dinnos\u0165ami a\u00a0pr\u00edpadn\u00fdmi<\/p>\n<p style=\"text-align: center\">korek\u010dn\u00fdmi pr\u00e1cami, dodato\u010dn\u00fdmi \u00fapravami, dokon\u010dovac\u00edmi a mont\u00e1\u017enymi slu\u017ebami,<\/p>\n<p style=\"text-align: center\">b) ak\u00e9ko\u013evek \u010fal\u0161ie slu\u017eby s\u00favisiace so\u00a0zabezpe\u010den\u00edm kvality komponentov, slu\u017eby<\/p>\n<p style=\"text-align: center\">podpory produkcie, dielensk\u00fdch pr\u00e1c, logistick\u00fdch a\u00a0asisten\u010dn\u00fdch slu\u017eieb<\/p>\n<p style=\"text-align: center\">(\u010falej len \u201eslu\u017eby\u201d).<\/p>\n<p style=\"text-align: center\">3.2 Konkr\u00e9tny druh a rozsah poskytovan\u00fdch slu\u017eieb je ur\u010den\u00fd v\u00a0zmluve\/objedn\u00e1vke.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 4<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Objedn\u00e1vanie slu\u017eieb<\/b><\/h5>\n<p style=\"text-align: center\">4.1 Slu\u017eby pod\u013ea t\u00fdchto VOP s\u00fa poskytovan\u00e9 na z\u00e1klade samostatnej zmluvy alebo osobitn\u00fdch<\/p>\n<p style=\"text-align: center\">obojstranne ods\u00fahlasen\u00fdch objedn\u00e1vok, pri\u010dom v\u00a0pr\u00edpade objedn\u00e1vky zmluvn\u00fd vz\u0165ah medzi<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom a\u00a0zad\u00e1vate\u013eom vznikne vykon\u00e1vate\u013eov\u00fdm akceptovan\u00edm objedn\u00e1vky<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013ea, vystavenej pod\u013ea t\u00fdchto VOP. S\u00fa\u010das\u0165ou zmluvn\u00e9ho vz\u0165ahu, ktor\u00fd vznik\u00e1<\/p>\n<p style=\"text-align: center\">na\u00a0z\u00e1klade predo\u0161lej vety s\u00fa aj tieto VOP.<\/p>\n<p style=\"text-align: center\">4.2 Objedn\u00e1vka mus\u00ed by\u0165 zachyten\u00e1 p\u00edsmom, a to bu\u010f v\u00a0listinnej (papierovej) alebo elektronickej<\/p>\n<p style=\"text-align: center\">podobe a mus\u00ed by\u0165 doru\u010dovan\u00e1:<\/p>\n<p style=\"text-align: center\">a) elektronickou cestou, najm\u00e4: i\/formou emailu, pr\u00edlohou ktor\u00e9ho je sken papierov\u00e9ho<\/p>\n<p style=\"text-align: center\">vyhotovenia objedn\u00e1vky alebo elektronick\u00fd s\u00fabor podp\u00edsan\u00fd elektronick\u00fdm podpisom<\/p>\n<p style=\"text-align: center\">umo\u017e\u0148uj\u00facim jednozna\u010dn\u00fa a nezamenite\u013en\u00fa identifik\u00e1ciu osoby konaj\u00facej za\u00a0zad\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">ii\/prostredn\u00edctvom MetriQ, ak medzi sebou maj\u00fa zad\u00e1vate\u013e a vykon\u00e1vate\u013e podp\u00edsan\u00fa<\/p>\n<p style=\"text-align: center\">ZoEK,<\/p>\n<p style=\"text-align: center\">b) osobne.<\/p>\n<p style=\"text-align: center\">4.2.1 Objedn\u00e1vka mus\u00ed obsahova\u0165:<\/p>\n<p style=\"text-align: center\">a) ozna\u010denie komponentu alebo komponentov, ktor\u00e9 bud\u00fa predmetom poskytovania<\/p>\n<p style=\"text-align: center\">slu\u017eieb v r\u00e1mci z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">b) vymedzenie, rozsah a popis objedn\u00e1van\u00fdch slu\u017eieb, vr\u00e1tane definovania<\/p>\n<p style=\"text-align: center\">pr\u00edslu\u0161n\u00fdch merate\u013en\u00fdch jednotiek t\u00fdkaj\u00facich sa objedn\u00e1van\u00fdch slu\u017eieb (napr.<\/p>\n<p style=\"text-align: center\">mno\u017estvo, \u010das), ak je to pri danej slu\u017ebe mo\u017en\u00e9,<\/p>\n<p style=\"text-align: center\">c) ur\u010denie miesta realiz\u00e1cie z\u00e1kazky (bod 6.1 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">d) ur\u010denie d\u00e1tumu za\u010datia realiz\u00e1cie z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">e) ur\u010denie konkr\u00e9tneho technika pre dan\u00fa z\u00e1kazku,<\/p>\n<p style=\"text-align: center\">f) ur\u010denie odmeny za objedn\u00e1van\u00e9 slu\u017eby,<\/p>\n<p style=\"text-align: center\">g) meno, priezvisko, emailov\u00fa adresu (a pr\u00edpadne aj funkciu) osoby podpisuj\u00facej<\/p>\n<p style=\"text-align: center\">objedn\u00e1vku za\u00a0zad\u00e1vate\u013ea, pri\u010dom ak emailov\u00e1 adresa nebude osobitne<\/p>\n<p style=\"text-align: center\">v\u00a0objedn\u00e1vke uveden\u00e1, pova\u017euje sa za emailov\u00fa adresu pod\u013ea tohto bodu<\/p>\n<p style=\"text-align: center\">emailov\u00e1 adresa, z ktorej bola objedn\u00e1vka zhotovite\u013eovi doru\u010den\u00e1,<\/p>\n<p style=\"text-align: center\">h) vyhl\u00e1senie zmluvn\u00fdch str\u00e1n, \u017ee tieto VOP s\u00fa s\u00fa\u010das\u0165ou zmluvn\u00e9ho vz\u0165ahu, ktor\u00fd<\/p>\n<p style=\"text-align: center\">vznikne na z\u00e1klade akceptovanej objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">4.2.2 Objedn\u00e1vka m\u00f4\u017ee obsahova\u0165 aj:<\/p>\n<p style=\"text-align: center\">a) ur\u010denie predpokladan\u00e9ho term\u00ednu ukon\u010denia poskytovania slu\u017eieb,<\/p>\n<p style=\"text-align: center\">b) ur\u010denie osoby opr\u00e1vnenej podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz,<\/p>\n<p style=\"text-align: center\">c) ur\u010denie osoby zodpovednej za pracovn\u00fd postup,<\/p>\n<p style=\"text-align: center\">d) ur\u010denie osoby finan\u010dn\u00e9ho oddelenia zad\u00e1vate\u013ea, ktor\u00e1 je kontaktnou osobou<\/p>\n<p style=\"text-align: center\">vo\u00a0finan\u010dn\u00fdch veciach (vr\u00e1tane \u00fahrady fakt\u00far),<\/p>\n<p style=\"text-align: center\">e) po\u017eiadavku na zabezpe\u010denie vymedzen\u00fdch pom\u00f4cok vykon\u00e1vate\u013eom (bod 5.7<\/p>\n<p style=\"text-align: center\">t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">f) po\u017eiadavku na formu a\u00a0interval poskytovania reportov (bod 9.1.1 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">g) pracovn\u00fd postup (bod 5.1 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">h) ur\u010denie pau\u0161\u00e1lnej odmeny a rozsahu slu\u017eieb, ktor\u00e9 pokr\u00fdva,<\/p>\n<p style=\"text-align: center\">i) ur\u010denie osobitn\u00e9ho druhu n\u00e1kladov, ktor\u00e9 zad\u00e1vate\u013e uhrad\u00ed vykon\u00e1vate\u013eovi (bod<\/p>\n<p style=\"text-align: center\">11.4 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">j) \u010d\u00edslo objedn\u00e1vky,<\/p>\n<p style=\"text-align: center\">k) po\u017eiadavku na zaslanie papierovej fakt\u00fary,<\/p>\n<p style=\"text-align: center\">l) osobu\/email, kam sa m\u00e1 doru\u010dova\u0165 elektronick\u00e1 fakt\u00fara, pr\u00edp. adresu, kam sa m\u00e1<\/p>\n<p style=\"text-align: center\">doru\u010dova\u0165 papierov\u00e1 fakt\u00fara (bod 12.3.1 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">m) adresu z\u00e1vodu, ktor\u00fdm sa pre \u00fa\u010dely z\u00e1kazky rozumie prev\u00e1dzka zad\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">ktorej sa z\u00e1kazka t\u00fdka,<\/p>\n<p style=\"text-align: center\">n) pr\u00edpadn\u00e9 \u010fal\u0161ie dohody.<\/p>\n<p style=\"text-align: center\">4.2.3 V objedn\u00e1vke (alebo jej pr\u00edlohe) m\u00f4\u017ee by\u0165 ur\u010den\u00fdch aj viac os\u00f4b zodpovedn\u00fdch<\/p>\n<p style=\"text-align: center\">za\u00a0pracovn\u00fd postup, pri\u010dom m\u00f4\u017ee by\u0165 ur\u010den\u00e9 aj vz\u00e1jomn\u00e9 rozdelenie ich<\/p>\n<p style=\"text-align: center\">jednotliv\u00fdch kompetenci\u00ed vypl\u00fdvaj\u00facich z\u00a0t\u00fdchto VOP (napr. pr\u00e1vo na podpisovanie<\/p>\n<p style=\"text-align: center\">pracovn\u00e9ho postupu a jeho dodatkov, pr\u00e1vo kona\u0165 v\u00a0r\u00e1mci reklama\u010dn\u00e9ho procesu<\/p>\n<p style=\"text-align: center\">a\u00a0pod.).<\/p>\n<p style=\"text-align: center\">4.3 Na objedn\u00e1vky sa prednostne pou\u017e\u00edvaj\u00fa vykon\u00e1vate\u013eom vytvoren\u00e9 formul\u00e1re objedn\u00e1vok.<\/p>\n<p style=\"text-align: center\">Formul\u00e1r objedn\u00e1vky predvypln\u00ed na z\u00e1klade inform\u00e1ci\u00ed a podkladov dodan\u00fdch zad\u00e1vate\u013eom<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013e, ktor\u00fd ju n\u00e1sledne zasiela zad\u00e1vate\u013eovi. Zad\u00e1vate\u013e po doplnen\u00ed\/oprave<\/p>\n<p style=\"text-align: center\">pr\u00edpadn\u00fdch ch\u00fdbaj\u00facich\/nespr\u00e1vnych \u00fadajov za\u0161le podp\u00edsan\u00fa z\u00e1v\u00e4zn\u00fa objedn\u00e1vku<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eovi. Na vznik zmluvn\u00e9ho vz\u0165ahu sa vy\u017eaduje, aby objedn\u00e1vka bola<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom n\u00e1sledne akceptovan\u00e1 formou jej podp\u00edsania opr\u00e1vnenou osobou<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013ea (bod 10.1 t\u00fdchto VOP). Akceptovan\u00e1 objedn\u00e1vka sa (ako zmluva) st\u00e1va pre obe<\/p>\n<p style=\"text-align: center\">zmluvn\u00e9 strany z\u00e1v\u00e4znou a\u017e okamihom riadneho doru\u010denia akceptovanej (t. j. obomi<\/p>\n<p style=\"text-align: center\">zmluvn\u00fdmi stranami podp\u00edsanej) objedn\u00e1vky vykon\u00e1vate\u013eom zad\u00e1vate\u013eovi pod\u013ea bodu 4.5<\/p>\n<p style=\"text-align: center\">tohto \u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">4.3.1 Ak je uzatvoren\u00e1 ZoEK, objedn\u00e1vky sa m\u00f4\u017eu uzatv\u00e1ra\u0165 aj v s\u00falade s jej<\/p>\n<p style=\"text-align: center\">ustanoveniami, najm\u00e4 cez MetriQ.<\/p>\n<p style=\"text-align: center\">4.4 Objedn\u00e1vka zad\u00e1vate\u013ea sa pova\u017euje za riadne doru\u010den\u00fa vykon\u00e1vate\u013eovi v pr\u00edpade jej<\/p>\n<p style=\"text-align: center\">doru\u010denia:<\/p>\n<p style=\"text-align: center\">a) v\u00a0listinnej podobe do r\u00fak opr\u00e1vnenej osoby vykon\u00e1vate\u013ea (bod 10.1 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">b) emailom zaslan\u00fdm a doru\u010den\u00fdm i\/ na emailov\u00fa adresu technika, ktor\u00e1 je uveden\u00e1<\/p>\n<p style=\"text-align: center\">v\u00a0predvyplnenom formul\u00e1ri objedn\u00e1vky (bod 4.3 tohto \u010dl\u00e1nku) alebo ii\/ na rovnak\u00fa<\/p>\n<p style=\"text-align: center\">adresu vykon\u00e1vate\u013ea, z\u00a0ktorej bol predvyplnen\u00fd formul\u00e1r objedn\u00e1vky (bod 4.3 tohto<\/p>\n<p style=\"text-align: center\">\u010dl\u00e1nku) odoslan\u00fd,<\/p>\n<p style=\"text-align: center\">c) ak je uzatvoren\u00e1 ZoEK, aj sp\u00f4sobom v nej uveden\u00fdm.<\/p>\n<p style=\"text-align: center\">4.5 Vykon\u00e1vate\u013eom akceptovan\u00e1 objedn\u00e1vka sa pova\u017euje za riadne doru\u010den\u00fa v\u00a0pr\u00edpade jej<\/p>\n<p style=\"text-align: center\">doru\u010denia:<\/p>\n<p style=\"text-align: center\">a) v listinnej podobe do r\u00fak akejko\u013evek kontaktnej osoby na strane zad\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">b) emailom zaslan\u00fdm na v objedn\u00e1vke uveden\u00fd email osoby zad\u00e1vate\u013ea, ktor\u00e1 objedn\u00e1vku<\/p>\n<p style=\"text-align: center\">za zad\u00e1vate\u013ea podp\u00edsala,<\/p>\n<p style=\"text-align: center\">c) ak je uzatvoren\u00e1 ZoEK aj sp\u00f4sobom v nej uveden\u00fdm.<\/p>\n<p style=\"text-align: center\">4.6 Vykon\u00e1vate\u013e nie je povinn\u00fd akceptova\u0165 z\u00e1v\u00e4zn\u00fa objedn\u00e1vku zad\u00e1vate\u013ea. V\u00a0pr\u00edpade ak<\/p>\n<p style=\"text-align: center\">ned\u00f4jde k\u00a0akceptovaniu z\u00e1v\u00e4znej objedn\u00e1vky a\u00a0jej doru\u010deniu zad\u00e1vate\u013eovi v\u00a0lehote 48 hod\u00edn<\/p>\n<p style=\"text-align: center\">od jej doru\u010denia vykon\u00e1vate\u013eovi, str\u00e1ca z\u00e1v\u00e4zn\u00e1 objedn\u00e1vka svoju platnos\u0165.<\/p>\n<p style=\"text-align: center\">4.7 V pr\u00edpade, ak d\u00f4jde po uzatvoren\u00ed zmluvy zmluvn\u00e9ho vz\u0165ahu pod\u013ea ustanoven\u00ed tohto \u010dl\u00e1nku<\/p>\n<p style=\"text-align: center\">zo strany zad\u00e1vate\u013ea k\u00a0vystaveniu \u010fal\u0161ej objedn\u00e1vky na toto\u017en\u00fa slu\u017ebu, t\u00e1to sa pova\u017euje len<\/p>\n<p style=\"text-align: center\">za pr\u00e1vne nez\u00e1v\u00e4zn\u00fa intern\u00fa objedn\u00e1vku vystaven\u00fa v\u00fdlu\u010dne pre intern\u00e9 potreby zad\u00e1vate\u013ea<\/p>\n<p style=\"text-align: center\">(napr. SAP ERP), a to aj v pr\u00edpade, ak vykon\u00e1vate\u013e tak\u00fato objedn\u00e1vku potvrd\u00ed, t. j. tak\u00e1to<\/p>\n<p style=\"text-align: center\">neskor\u0161ia objedn\u00e1vka nemen\u00ed ani nenahradzuje p\u00f4vodn\u00fd zmluvn\u00fd vz\u0165ah a pova\u017euje sa<\/p>\n<p style=\"text-align: center\">za\u00a0v\u00fdlu\u010dne intern\u00fd dokument zad\u00e1vate\u013ea (ur\u010den\u00fd napr. na \u00fa\u010dely faktur\u00e1cie); to neplat\u00ed<\/p>\n<p style=\"text-align: center\">v\u00a0pr\u00edpade v\u00fdslovn\u00e9ho zru\u0161enia alebo v\u00fdslovnej zmeny p\u00f4vodnej objedn\u00e1vky, pri\u010dom tak\u00e9to<\/p>\n<p style=\"text-align: center\">zru\u0161enie, resp. zmena objedn\u00e1vky sa mus\u00ed jednozna\u010dne a nespochybnite\u013ene priamo uvies\u0165<\/p>\n<p style=\"text-align: center\">v\u00a0neskor\u0161ej objedn\u00e1vke odkazom na p\u00f4vodn\u00e9 ustanovenia, ktor\u00e9 sa ru\u0161ia\/menia, pr\u00edpadne cel\u00fa<\/p>\n<p style=\"text-align: center\">p\u00f4vodn\u00fa objedn\u00e1vku identifikovan\u00fa konkr\u00e9tnym d\u00e1tumom (na zru\u0161enie predo\u0161lej objedn\u00e1vky<\/p>\n<p style=\"text-align: center\">teda neposta\u010duje len v\u0161eobecn\u00e9 ustanovenie o\u00a0tom, \u017ee sa novou objedn\u00e1vkou nahr\u00e1dzaj\u00fa<\/p>\n<p style=\"text-align: center\">v\u0161etky doteraj\u0161ie dohody, ani \u017eiadne obdobn\u00e9 ustanovenie).<\/p>\n<p style=\"text-align: center\">4.8 Zmenu objedn\u00e1vky je mo\u017en\u00e9 uskuto\u010dni\u0165 najm\u00e4 emailovou dohodou zmluvn\u00fdch str\u00e1n<\/p>\n<p style=\"text-align: center\">o\u00a0obsahu zmeny (vr\u00e1tane vz\u00e1jomn\u00e9ho ods\u00fahlasenia nov\u00e9ho pracovn\u00e9ho postupu) alebo<\/p>\n<p style=\"text-align: center\">vystaven\u00edm novej objedn\u00e1vky (ustanovenia tohto \u010dl\u00e1nku sa pritom pou\u017eij\u00fa obdobne), a to<\/p>\n<p style=\"text-align: center\">prostredn\u00edctvom os\u00f4b opr\u00e1vnen\u00fdch na zmenu objedn\u00e1vky pod\u013ea bodu 10.2 t\u00fdchto VOP,<\/p>\n<p style=\"text-align: center\">v\u00a0s\u00falade s\u00a0ustanoveniami bodu 4.9 tohto \u010dl\u00e1nku. V pr\u00edpade uzatvorenej ZoEK je mo\u017en\u00e9<\/p>\n<p style=\"text-align: center\">zmenu objedn\u00e1vky uskuto\u010dni\u0165 v\u017edy aj sp\u00f4sobom z nej vypl\u00fdvaj\u00facim (najm\u00e4 prostredn\u00edctvom<\/p>\n<p style=\"text-align: center\">MetriQ).<\/p>\n<p style=\"text-align: center\">4.9 Zmenu nasleduj\u00facich podmienok realiz\u00e1cie z\u00e1kazky je mo\u017en\u00e9 vykona\u0165 aj obojstrann\u00fdm<\/p>\n<p style=\"text-align: center\">ods\u00fahlasen\u00edm emailom bez potreby ods\u00fahlasenia novej objedn\u00e1vky, resp. v pr\u00edpade<\/p>\n<p style=\"text-align: center\">uzatvorenej ZoEK aj prostredn\u00edctvom MetriQ, resp. in\u00fdm, \u0148ou predpokladan\u00fdm, sp\u00f4sobom:<\/p>\n<p style=\"text-align: center\">a) d\u013a\u017eky trvania z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">b) vymedzenie, rozsah a popis objedn\u00e1van\u00fdch slu\u017eieb (bod 4.2.1 p\u00edsm. b) tohto \u010dl\u00e1nku),<\/p>\n<p style=\"text-align: center\">vr\u00e1tane zmeny pracovn\u00e9ho postupu (bod 4.2.2 p\u00edsm. g) tohto \u010dl\u00e1nku),<\/p>\n<p style=\"text-align: center\">c) obmedzenie celkov\u00e9ho objemu\/hodnoty z\u00e1kazky, a\u00a0to aj smerom nahor (t. j. zv\u00fd\u0161enie),<\/p>\n<p style=\"text-align: center\">d) zmena\/roz\u0161\u00edrenie miesta realiz\u00e1cie z\u00e1kazky (bod 4.2.1 p\u00edsm. c) tohto \u010dl\u00e1nku),<\/p>\n<p style=\"text-align: center\">e) zmena\/zavedenie pr\u00edplatkov pod\u013ea t\u00fdchto VOP, ktor\u00e9 boli p\u00f4vodne vyl\u00fa\u010den\u00e9.<\/p>\n<p style=\"text-align: center\">4.9.1 Zmena objedn\u00e1vky mus\u00ed by\u0165 v\u00a0ka\u017edom pr\u00edpade zachyten\u00e1 p\u00edsomne, preuk\u00e1zate\u013en\u00fdm<\/p>\n<p style=\"text-align: center\">sp\u00f4sobom, pri\u010dom na dohodnutie obsahu zmeny s\u00fa opr\u00e1vnen\u00e9 osoby pod\u013ea bodov<\/p>\n<p style=\"text-align: center\">10.1 a 10.2 t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">4.9.2 Novo dohodnut\u00e9 podmienky platia od momentu uveden\u00e9ho v\u00a0objedn\u00e1vke; ak tak\u00fdto<\/p>\n<p style=\"text-align: center\">moment v\u00a0objedn\u00e1vke uveden\u00fd nie je, tak od jej akceptovania vykon\u00e1vate\u013eom.<\/p>\n<p style=\"text-align: center\">Na\u00a0dovtedaj\u0161ie slu\u017eby poskytovan\u00e9 v\u00a0r\u00e1mci z\u00e1kazky sa aplikuj\u00fa ustanovenia<\/p>\n<p style=\"text-align: center\">predo\u0161lej objedn\u00e1vky, ak v\u00a0novej objedn\u00e1vke nie je uveden\u00e9 inak.<\/p>\n<p style=\"text-align: center\">4.10 Ak sa v\u00a0nasleduj\u00facich \u010dl\u00e1nkoch hovor\u00ed o\u00a0objedn\u00e1vke, mysl\u00ed sa \u0148ou akceptovan\u00e1 objedn\u00e1vka<\/p>\n<p style=\"text-align: center\">v\u00a0zmysle ustanoven\u00ed tohto \u010dl\u00e1nku, ktorou je zalo\u017een\u00fd zmluvn\u00fd vz\u0165ah medzi vykon\u00e1vate\u013eom<\/p>\n<p style=\"text-align: center\">a\u00a0zad\u00e1vate\u013eom, pr\u00edpadne aj samostatn\u00e1 zmluva, ktor\u00e1 nebola uzatvoren\u00e1 formou obojstranne<\/p>\n<p style=\"text-align: center\">ods\u00fahlasenej objedn\u00e1vky, ale ako samostatn\u00e1 listina, a v\u00a0ktorej sa dohodla aplik\u00e1cia t\u00fdchto<\/p>\n<p style=\"text-align: center\">VOP.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 5<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Vykon\u00e1vanie z\u00e1kazky<\/b><\/h5>\n<p style=\"text-align: center\">5.1 Detailn\u00fd popis sp\u00f4sobu realiz\u00e1cie ka\u017edej z\u00e1kazky mus\u00ed by\u0165 uveden\u00fd v pracovnom postupe,<\/p>\n<p style=\"text-align: center\">podp\u00edsanom technikom a\u00a0aj osobou zodpovednou za pracovn\u00fd postup, ak pracovn\u00fd postup<\/p>\n<p style=\"text-align: center\">netvor\u00ed u\u017e pr\u00edlohu objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">5.2 Na z\u00e1klade pracovn\u00e9ho postupu zodpovedn\u00fd pracovn\u00edk vykon\u00e1vate\u013ea (najm\u00e4 technik)<\/p>\n<p style=\"text-align: center\">koordinuje realiz\u00e1ciu z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">5.3 Pr\u00edpadn\u00e9 zmeny pracovn\u00e9ho postupu musia by\u0165 vykonan\u00e9 p\u00edsomne, preuk\u00e1zate\u013en\u00fdm<\/p>\n<p style=\"text-align: center\">sp\u00f4sobom, a to i\/ dodatkom k\u00a0pracovn\u00e9mu postupu alebo ii\/ vypracovan\u00edm aktualizovan\u00e9ho<\/p>\n<p style=\"text-align: center\">\u00fapln\u00e9ho znenia pracovn\u00e9ho postupu. Zmena pod\u013ea predo\u0161lej vety mus\u00ed by\u0165 ods\u00fahlasen\u00e1<\/p>\n<p style=\"text-align: center\">za\u00a0vykon\u00e1vate\u013ea technikom a na\u00a0strane zad\u00e1vate\u013ea osobou zodpovednou za\u00a0pracovn\u00fd postup,<\/p>\n<p style=\"text-align: center\">pr\u00edpadne osobou, ktor\u00e1 podp\u00edsala objedn\u00e1vku. V\u00a0dodatku, resp. aktualizovanom znen\u00ed pod\u013ea<\/p>\n<p style=\"text-align: center\">prvej vety, mus\u00ed by\u0165 uveden\u00fd popis zmeny a presn\u00fd \u010dasov\u00fd \u00fadaj alebo obdobn\u00fd \u00fadaj (napr.<\/p>\n<p style=\"text-align: center\">\u010d\u00edslo komponentu) o\u00a0tom, kedy bola zmena prijat\u00e1, resp. od kedy m\u00e1 by\u0165 \u00fa\u010dinn\u00e1.<\/p>\n<p style=\"text-align: center\">5.4 Za \u00fa\u010delom riadneho vykonania z\u00e1kazky sa vykon\u00e1vate\u013e zav\u00e4zuje, \u017ee zabezpe\u010d\u00ed dostato\u010dn\u00fd<\/p>\n<p style=\"text-align: center\">po\u010det pracovn\u00edkov vykon\u00e1vate\u013ea (s potrebn\u00fdmi schopnos\u0165ami, znalos\u0165ami, v\u00fdkonnos\u0165ou<\/p>\n<p style=\"text-align: center\">a\u00a0zru\u010dnos\u0165ami pre dan\u00fa z\u00e1kazku), ktor\u00ed bud\u00fa zabezpe\u010dova\u0165 realiz\u00e1ciu z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">5.5 Technik je zodpovednou osobou vykon\u00e1vate\u013ea vo veciach t\u00fdkaj\u00facich sa z\u00e1kazky, pri\u010dom<\/p>\n<p style=\"text-align: center\">najm\u00e4:<\/p>\n<p style=\"text-align: center\">a) zodpoved\u00e1 za plnenie a\u00a0realiz\u00e1ciu z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">b) spolupodie\u013ea sa na vypracovan\u00ed pracovn\u00e9ho postupu a\u00a0za\u00a0vykon\u00e1vate\u013ea tento podpisuje<\/p>\n<p style=\"text-align: center\">(vr\u00e1tane dodatkov k nemu), ak tieto VOP neur\u010duj\u00fa inak,<\/p>\n<p style=\"text-align: center\">c) vyprac\u00fava pracovn\u00e9 v\u00fdkazy a \u010diastkov\u00e9 v\u00fdkazy,<\/p>\n<p style=\"text-align: center\">d) vykon\u00e1va \u010dinnosti v r\u00e1mci zabezpe\u010denia kvality poskytovan\u00fdch slu\u017eieb a reklama\u010dn\u00e9ho<\/p>\n<p style=\"text-align: center\">procesu v zmysle \u010dl\u00e1nku 13 t\u00fdchto VOP,<\/p>\n<p style=\"text-align: center\">e) je kontaktnou osobou vykon\u00e1vate\u013ea, prij\u00edmaj\u00facou ak\u00e9ko\u013evek n\u00e1vrhy, pripomienky<\/p>\n<p style=\"text-align: center\">alebo\u00a0po\u017eiadavky, t\u00fdkaj\u00face sa z\u00e1kazky; mus\u00ed by\u0165 bezodkladne informovan\u00fd<\/p>\n<p style=\"text-align: center\">o\u00a0ak\u00fdchko\u013evek organiza\u010dn\u00fdch zmen\u00e1ch t\u00fdkaj\u00facich sa realiz\u00e1cie z\u00e1kazky alebo<\/p>\n<p style=\"text-align: center\">prek\u00e1\u017ekach br\u00e1niacich jej riadnej a v\u010dasnej realiz\u00e1cii,<\/p>\n<p style=\"text-align: center\">f) kontaktuje osobu zodpovedn\u00fa za pracovn\u00fd postup kedyko\u013evek je to potrebn\u00e9, najm\u00e4<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p>\n<p style=\"text-align: center\">v\u0161ak kv\u00f4li vy\u017eiadaniu potrebnej s\u00fa\u010dinnosti.<\/p>\n<p style=\"text-align: center\">5.6 Ak sa zad\u00e1vate\u013e a\u00a0vykon\u00e1vate\u013e nedohodli inak, vykon\u00e1vate\u013e si zabezpe\u010d\u00ed na\u00a0realiz\u00e1ciu<\/p>\n<p style=\"text-align: center\">z\u00e1kazky z\u00e1kladn\u00e9 pom\u00f4cky a vybavenie, n\u00e1radie a\u00a0pracovn\u00fd materi\u00e1l (napr. zna\u010dkova\u010de,<\/p>\n<p style=\"text-align: center\">n\u00e1lepky, identifika\u010dn\u00e9 \u0161t\u00edtky, per\u00e1, papier, formul\u00e1re, p\u00e1sky a \u010fal\u0161\u00ed spotrebn\u00fd materi\u00e1l), ako<\/p>\n<p style=\"text-align: center\">aj prostriedky pre\u00a0zabezpe\u010denie bezpe\u010dnosti a ochrany zdravia pri pr\u00e1ci v\u00a0be\u017enom rozsahu a<\/p>\n<p style=\"text-align: center\">spotrebe (\u010falej spolu len \u201ez\u00e1kladn\u00e9 pracovn\u00e9 pom\u00f4cky\u201d).<\/p>\n<p style=\"text-align: center\">5.7 Vykon\u00e1vate\u013e a zad\u00e1vate\u013e sa m\u00f4\u017eu dohodn\u00fa\u0165, \u017ee vykon\u00e1vate\u013e si zabezpe\u010d\u00ed (obvykle<\/p>\n<p style=\"text-align: center\">za\u00a0osobitn\u00fa odmenu) aj \u010fal\u0161ie pracovn\u00e9 pom\u00f4cky alebo n\u00e1stroje, ako napr.\u00a0pracovn\u00e9 stoly,<\/p>\n<p style=\"text-align: center\">osvetlenie, viazacie n\u00e1radie a\u00a0pod. (\u010falej len\u00a0\u201enad\u0161tandardn\u00e9 pom\u00f4cky\u201d); v opa\u010dnom pr\u00edpade<\/p>\n<p style=\"text-align: center\">tieto zabezpe\u010duje zad\u00e1vate\u013e. Pr\u00edslu\u0161n\u00e1 dohoda s presn\u00fdm vymedzen\u00edm nad\u0161tandardn\u00fdch<\/p>\n<p style=\"text-align: center\">pom\u00f4cok, ktor\u00e9 maj\u00fa by\u0165 zabezpe\u010den\u00e9 vykon\u00e1vate\u013eom, mus\u00ed by\u0165 uveden\u00e1 v\u00a0objedn\u00e1vke,<\/p>\n<p style=\"text-align: center\">pr\u00edpadne nesk\u00f4r zachyten\u00e1 p\u00edsomne, preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom.<\/p>\n<p style=\"text-align: center\">5.8 Ak zad\u00e1vate\u013e trv\u00e1 pri poskytovan\u00ed slu\u017eby na pou\u017eit\u00ed konkr\u00e9tnych nad\u0161tandardn\u00fdch pom\u00f4cok<\/p>\n<p style=\"text-align: center\">(najm\u00e4 zariaden\u00ed, materi\u00e1lov, osobitn\u00fdch chemick\u00fdch l\u00e1tok), ktor\u00e9 poskytne vykon\u00e1vate\u013eovi<\/p>\n<p style=\"text-align: center\">s\u00e1m alebo prostredn\u00edctvom tretej osoby (av\u0161ak na pokyn zad\u00e1vate\u013ea), je povinn\u00fd<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013ea riadne pou\u010di\u0165 o ich pou\u017e\u00edvan\u00ed, vr\u00e1tane poskytnutia pr\u00edslu\u0161n\u00e9ho n\u00e1vodu<\/p>\n<p style=\"text-align: center\">na\u00a0pou\u017eitie v\u00a0slovenskom jazyku a o tomto pou\u010den\u00ed a poskytnut\u00ed pr\u00edslu\u0161n\u00fdch n\u00e1vodov<\/p>\n<p style=\"text-align: center\">vyhotovi\u0165 p\u00edsomn\u00fd z\u00e1znam podp\u00edsan\u00fd osobou na strane vykon\u00e1vate\u013ea uvedenou v bode 10.1<\/p>\n<p style=\"text-align: center\">t\u00fdchto VOP, inak sa predpoklad\u00e1, \u017ee k pou\u010deniu nedo\u0161lo. V pr\u00edpade chemick\u00fdch l\u00e1tok je<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013e navy\u0161e zodpovedn\u00fd za ich riadne a spr\u00e1vne ozna\u010denie (vr\u00e1tane zlo\u017eenia), s\u00a0cie\u013eom<\/p>\n<p style=\"text-align: center\">zn\u00ed\u017ei\u0165 riziko vzniku \u0161kody na zdrav\u00ed v\u00a0d\u00f4sledku nespr\u00e1vnej manipul\u00e1cie s\u00a0 chemick\u00fdmi<\/p>\n<p style=\"text-align: center\">l\u00e1tkami.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 6<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Miesto realiz\u00e1cie z\u00e1kazky<\/b><\/h5>\n<p style=\"text-align: center\">6.1 Slu\u017eby pod\u013ea t\u00fdchto VOP s\u00fa poskytovan\u00e9 najm\u00e4 v priestoroch zad\u00e1vate\u013ea, alebo v\u00a0priestoroch<\/p>\n<p style=\"text-align: center\">odberate\u013ea alebo v priestoroch vykon\u00e1vate\u013ea. Presn\u00e9 miesto realiz\u00e1cie z\u00e1kazky je potrebn\u00e9<\/p>\n<p style=\"text-align: center\">\u0161pecifikova\u0165 v\u00a0objedn\u00e1vke.<\/p>\n<p style=\"text-align: center\">6.2 Zad\u00e1vate\u013e je povinn\u00fd zabezpe\u010di\u0165 vhodn\u00e9 priestory pre poskytovanie slu\u017eieb (najm\u00e4 miesto<\/p>\n<p style=\"text-align: center\">realiz\u00e1cie z\u00e1kazky), ako aj pre\u00a0\u010dinnosti s\u00favisiace s poskytovan\u00edm slu\u017eieb (napr. dovoz a odvoz<\/p>\n<p style=\"text-align: center\">materi\u00e1lu) a adekv\u00e1tne vybavenie t\u00fdchto priestorov umo\u017e\u0148uj\u00face efekt\u00edvne poskytovanie<\/p>\n<p style=\"text-align: center\">slu\u017eieb. Zad\u00e1vate\u013e zodpoved\u00e1 za to, \u017ee uveden\u00e9 priestory sp\u013a\u0148aj\u00fa v\u0161etky po\u017eiadavky<\/p>\n<p style=\"text-align: center\">stanoven\u00e9 pr\u00edslu\u0161n\u00fdmi pr\u00e1vnymi predpismi, najm\u00e4 upravuj\u00facimi bezpe\u010dnos\u0165 a ochranu<\/p>\n<p style=\"text-align: center\">zdravia pri\u00a0pr\u00e1ci a po\u017eiarnu ochranu. Uveden\u00e9 plat\u00ed aj ak ide o z\u00e1vod (bod 4.2.2 p\u00edsm. m)<\/p>\n<p style=\"text-align: center\">t\u00fdchto VOP).<\/p>\n<p style=\"text-align: center\">6.3 Zad\u00e1vate\u013e je povinn\u00fd zabezpe\u010di\u0165 pracovn\u00edkom vykon\u00e1vate\u013ea, ktor\u00ed realizuj\u00fa pr\u00edslu\u0161n\u00fa<\/p>\n<p style=\"text-align: center\">z\u00e1kazku, pr\u00edstup do miesta realiz\u00e1cie z\u00e1kazky, ak sa toto nach\u00e1dza u\u00a0zad\u00e1vate\u013ea, odberate\u013ea<\/p>\n<p style=\"text-align: center\">alebo u\u00a0tretej osoby a poskytn\u00fa\u0165 im (alebo inak zabezpe\u010di\u0165) na ten \u00fa\u010del v\u0161etky potrebn\u00e9<\/p>\n<p style=\"text-align: center\">prostriedky (identifika\u010dn\u00e9 karty, \u010dipy, visa\u010dky a pod.).<\/p>\n<p style=\"text-align: center\">6.4 Ustanovenia bodov 6.2 a 6.3 tohto \u010dl\u00e1nku sa nepou\u017eij\u00fa, ak vykon\u00e1vate\u013e poskytuje slu\u017eby<\/p>\n<p style=\"text-align: center\">vo\u00a0vlastn\u00fdch priestoroch.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 7<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>\u010cas realiz\u00e1cie z\u00e1kazky<\/b><\/h5>\n<p style=\"text-align: center\">7.1 Vykon\u00e1vate\u013e sa zav\u00e4zuje zabezpe\u010di\u0165 za\u010diatok realiz\u00e1cie z\u00e1kazky v \u010dase dohodnutom<\/p>\n<p style=\"text-align: center\">v\u00a0objedn\u00e1vke, inak v\u00a0obvyklom \u010dase s prihliadnut\u00edm na vzdialenos\u0165 a dostupnos\u0165 miesta<\/p>\n<p style=\"text-align: center\">realiz\u00e1cie z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">7.1.1 Predpokladom dodr\u017eania za\u010diatku realiz\u00e1cie z\u00e1kazky zo strany vykon\u00e1vate\u013ea je<\/p>\n<p style=\"text-align: center\">poskytnutie v\u0161etkej nevyhnutnej s\u00fa\u010dinnosti zo strany zad\u00e1vate\u013ea pod\u013ea \u010dl\u00e1nku 8<\/p>\n<p style=\"text-align: center\">t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">7.2 Po\u010det hod\u00edn poskytovania slu\u017eieb bude priebe\u017ene zaznamen\u00e1van\u00fd do jedn\u00e9ho alebo viacer\u00fdch<\/p>\n<p style=\"text-align: center\">reportov a tie\u017e bude obsiahnut\u00fd v pracovnom v\u00fdkaze. Ak je objedn\u00e1vka vystaven\u00e1 tak, \u017ee<\/p>\n<p style=\"text-align: center\">predmetom faktur\u00e1cie nie s\u00fa hodiny poskytovania slu\u017eby, ale kusy alebo in\u00e9 mern\u00e9 jednotky,<\/p>\n<p style=\"text-align: center\">namiesto hod\u00edn sa v\u00a0reportoch\/pracovnom v\u00fdkaze uvedie po\u010det kusov, resp. in\u00e9 mern\u00e9<\/p>\n<p style=\"text-align: center\">jednotky.<\/p>\n<p style=\"text-align: center\">7.3 Do \u010dasu poskytovania slu\u017eieb, ktor\u00fd bude zaznamenan\u00fd v reporte (bod 9.1 t\u00fdchto VOP), sa<\/p>\n<p style=\"text-align: center\">zapo\u010d\u00edtava aj \u010das potrebn\u00fd na:<\/p>\n<p style=\"text-align: center\">a) mana\u017eovanie a\u00a0logistick\u00fd presun materi\u00e1lu,<\/p>\n<p style=\"text-align: center\">b) baliace pr\u00e1ce a\u00a0s\u00a0nimi s\u00favisiace organiza\u010dn\u00e9 \u00fakony (napr. zabezpe\u010denie dodr\u017eiavania<\/p>\n<p style=\"text-align: center\">spr\u00e1vneho baliaceho postupu po\u017eadovan\u00e9ho napr. baliacim predpisom),<\/p>\n<p style=\"text-align: center\">c) obozn\u00e1menie technika a ostatn\u00fdch pracovn\u00edkov vykon\u00e1vate\u013ea s intern\u00fdmi predpismi<\/p>\n<p style=\"text-align: center\">miesta realiz\u00e1cie z\u00e1kazky a ich pr\u00edpadn\u00fdmi zmenami,<\/p>\n<p style=\"text-align: center\">d) prestoje nezavinen\u00e9 vykon\u00e1vate\u013eom ani jeho pracovn\u00edkmi,<\/p>\n<p style=\"text-align: center\">e) doby zodpovedaj\u00facej d\u013a\u017eke prest\u00e1vok v pr\u00e1ci stanovenej z\u00e1konom (napr. obedn\u00e1<\/p>\n<p style=\"text-align: center\">prest\u00e1vka),<\/p>\n<p style=\"text-align: center\">f) organiza\u010dn\u00e9 zabezpe\u010denie z\u00e1kazky (vr\u00e1tane stretnut\u00ed s\u00a0pr\u00edslu\u0161n\u00fdmi osobami na strane<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013ea, odberate\u013ea alebo tret\u00edch os\u00f4b \u2013 napr. logistick\u00fdch spolo\u010dnost\u00ed, za\u00a0\u00fa\u010delom<\/p>\n<p style=\"text-align: center\">realiz\u00e1cie z\u00e1kazky, \u010das na strane vykon\u00e1vate\u013ea potrebn\u00fd na pripomienkovanie alebo<\/p>\n<p style=\"text-align: center\">pr\u00edpravu pracovn\u00e9ho postupu, pr\u00edpadne jeho zmeny alebo nahradenia nov\u00fdm pracovn\u00fdm<\/p>\n<p style=\"text-align: center\">postupom),<\/p>\n<p style=\"text-align: center\">g) zabezpe\u010denie vypracov\u00e1vania reportov (vr\u00e1tane informat\u00edvnych), hl\u00e1sen\u00ed a\u00a0kone\u010dnej<\/p>\n<p style=\"text-align: center\">dokument\u00e1cie z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">h) zabezpe\u010denie potrebnej fotodokument\u00e1cie (napr. z\u00a0d\u00f4vodu zachytenia kvality<\/p>\n<p style=\"text-align: center\">kontrolovan\u00fdch komponentov).<\/p>\n<p style=\"text-align: center\">7.3.2 Ak sa pre ur\u010dit\u00fa z\u00e1kazku vyhotovuje len pracovn\u00fd v\u00fdkaz (bod 9.2 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">bez\u00a0vyhotovenia reportu (bod 9.1 t\u00fdchto VOP), ustanovenie bodu 7.3 t\u00fdchto VOP sa<\/p>\n<p style=\"text-align: center\">primerane aplikuje na pracovn\u00fd v\u00fdkaz.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 8<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>S\u00fa\u010dinnos\u0165 zad\u00e1vate\u013ea<\/b><\/h5>\n<p style=\"text-align: center\">8.1 Zad\u00e1vate\u013e je povinn\u00fd v s\u00favislosti s realiz\u00e1ciou z\u00e1kazky poskytn\u00fa\u0165 vykon\u00e1vate\u013eovi v\u0161etku<\/p>\n<p style=\"text-align: center\">potrebn\u00fa s\u00fa\u010dinnos\u0165 spo\u010d\u00edvaj\u00facu najm\u00e4:<\/p>\n<p style=\"text-align: center\">a) v poskytnut\u00ed v\u0161etk\u00fdch odborn\u00fdch technick\u00fdch inform\u00e1ci\u00ed potrebn\u00fdch pre riadne<\/p>\n<p style=\"text-align: center\">poskytnutie slu\u017eieb,<\/p>\n<p style=\"text-align: center\">b) v poskytnut\u00ed komponentov, ktor\u00e9 maj\u00fa by\u0165 predmetom poskytovania slu\u017eieb,<\/p>\n<p style=\"text-align: center\">resp.\u00a0umo\u017eneniu pr\u00edstupu k nim,<\/p>\n<p style=\"text-align: center\">c) v poskytnut\u00ed potrebn\u00fdch dodato\u010dn\u00fdch pokynov a spresnen\u00ed po\u017eiadaviek t\u00fdkaj\u00facich<\/p>\n<p style=\"text-align: center\">sa\u00a0konkr\u00e9tnej z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">d) v zabezpe\u010den\u00ed pracovn\u00fdch pom\u00f4cok, n\u00e1strojov a \u010fal\u0161ieho vybavenia, ktor\u00e9<\/p>\n<p style=\"text-align: center\">nezabezpe\u010duje vykon\u00e1vate\u013e,<\/p>\n<p style=\"text-align: center\">e) v priebe\u017enom sledovan\u00ed reportov a oznamovan\u00ed pr\u00edpadn\u00fdch nezrovnalost\u00ed v nich<\/p>\n<p style=\"text-align: center\">(sp\u00f4sobom uveden\u00fdm v bode 9.1 t\u00fdchto VOP a jeho podbodoch),<\/p>\n<p style=\"text-align: center\">f) v poskytnut\u00ed \u010fal\u0161ej s\u00fa\u010dinnosti vypl\u00fdvaj\u00facej z ustanoven\u00ed t\u00fdchto VOP (napr. body 5.1 ,<\/p>\n<p style=\"text-align: center\">6.2 , 7.2 , 13.5 ),<\/p>\n<p style=\"text-align: center\">g) v poskytnut\u00ed v\u0161etkej ostatnej potrebnej, najm\u00e4 dodato\u010dne vy\u017eiadanej, s\u00fa\u010dinnosti.<\/p>\n<p style=\"text-align: center\">8.2 V pr\u00edpade, \u017ee zad\u00e1vate\u013e neposkytne vykon\u00e1vate\u013eovi potrebn\u00fa s\u00fa\u010dinnos\u0165 pod\u013ea<\/p>\n<p style=\"text-align: center\">predch\u00e1dzaj\u00faceho bodu, vykon\u00e1vate\u013e je opr\u00e1vnen\u00fd preru\u0161i\u0165 poskytovanie slu\u017eieb.<\/p>\n<p style=\"text-align: center\">8.3 V pr\u00edpade, \u017ee v d\u00f4sledku neposkytnutia potrebnej s\u00fa\u010dinnosti zad\u00e1vate\u013eom bude poskytovanie<\/p>\n<p style=\"text-align: center\">slu\u017eieb preru\u0161en\u00e9, po dobu trvania ome\u0161kania s poskytovan\u00edm s\u00fa\u010dinnosti pod\u013ea bodu 8.2<\/p>\n<p style=\"text-align: center\">tohto \u010dl\u00e1nku vykon\u00e1vate\u013e nie je v ome\u0161kan\u00ed s plnen\u00edm svojich povinnost\u00ed a nezodpoved\u00e1<\/p>\n<p style=\"text-align: center\">za\u00a0ak\u00fako\u013evek \u0161kodu, ktor\u00e1 v pr\u00ed\u010dinnej s\u00favislosti s\u00a0tak\u00fdmto preru\u0161en\u00edm vznikne; \u010das preru\u0161enia<\/p>\n<p style=\"text-align: center\">poskytovania slu\u017eieb sa v takom pr\u00edpade pova\u017euje za\u00a0prestoj nezavinen\u00fd pracovn\u00edkmi<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013ea pod\u013ea bodu 7.3 p\u00edsm. d) t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">8.4 Ustanovenia tohto \u010dl\u00e1nku sa primerane vz\u0165ahuj\u00fa aj na odberate\u013ea (pr\u00edpadne aj in\u00fa tretiu<\/p>\n<p style=\"text-align: center\">osobu), pokia\u013e sa z\u00e1kazka realizuje v jeho priestoroch alebo s komponentami, ktor\u00e9 m\u00e1<\/p>\n<p style=\"text-align: center\">vo\u00a0svojej dispoz\u00edcii odberate\u013e (pr\u00edpadne in\u00e1 tretia osoba); v tak\u00fdchto pr\u00edpadoch m\u00e1 zad\u00e1vate\u013e<\/p>\n<p style=\"text-align: center\">povinnos\u0165 zabezpe\u010di\u0165 poskytovanie s\u00fa\u010dinnosti zo strany odberate\u013ea (resp. inej tretej osoby)<\/p>\n<p style=\"text-align: center\">v\u00a0rovnakom rozsahu, ako vypl\u00fdva z ustanoven\u00ed tohto \u010dl\u00e1nku, a za\u00a0pr\u00edpadn\u00e9 neposkytnutie<\/p>\n<p style=\"text-align: center\">s\u00fa\u010dinnosti odberate\u013eom zodpoved\u00e1 rovnako, ako keby s\u00fa\u010dinnos\u0165 neposkytol s\u00e1m.<\/p>\n<p style=\"text-align: center\">8.5 V\u00a0pr\u00edpade, \u017ee sa z\u00e1kazka t\u00fdka komponentu, ktor\u00fd sa v\u00a0r\u00e1mci automobilov\u00e9ho priemyslu<\/p>\n<p style=\"text-align: center\">pova\u017euje za bezpe\u010dnostn\u00fd diel alebo diel so \u0161pecifick\u00fdmi charakteristikami<\/p>\n<p style=\"text-align: center\">(napr.\u00a0bezpe\u010dnostn\u00fdmi znakmi), mus\u00ed by\u0165 takto ozna\u010den\u00fd a\/ v\u00a0objedn\u00e1vke, b\/ v\u00a0pracovnom<\/p>\n<p style=\"text-align: center\">postupe alebo c\/ v inom p\u00edsomnom dokumente, a to napr. ozna\u010den\u00edm D\/TLD alebo ESD<\/p>\n<p style=\"text-align: center\">(\u010falej len \u201ebezpe\u010dnostn\u00fd diel\u201c); vykon\u00e1vate\u013e mus\u00ed by\u0165 preuk\u00e1zate\u013ene obozn\u00e1men\u00fd s t\u00fdm, \u017ee<\/p>\n<p style=\"text-align: center\">sa manipuluje s\u00a0bezpe\u010dnostn\u00fdm dielom. V\u00a0pr\u00edpade, \u017ee zad\u00e1vate\u013e vykon\u00e1vate\u013ea s\u00a0touto<\/p>\n<p style=\"text-align: center\">skuto\u010dnos\u0165ou riadne neobozn\u00e1mi sp\u00f4sobom uveden\u00fdm v tomto bode, tak komponent sa<\/p>\n<p style=\"text-align: center\">na\u00a0\u00fa\u010dely z\u00e1kazky nepova\u017euje za tak\u00fdto bezpe\u010dnostn\u00fd diel (bez oh\u013eadu na jeho skuto\u010dn\u00fa<\/p>\n<p style=\"text-align: center\">povahu) a\u00a0vykon\u00e1vate\u013e nezodpoved\u00e1 za\u00a0n\u00e1sledky, ktor\u00e9 z\u00a0toho m\u00f4\u017eu vznikn\u00fa\u0165 (napr.<\/p>\n<p style=\"text-align: center\">nespr\u00e1vna manipul\u00e1cia alebo uskladnenie a v\u00a0d\u00f4sledku nej vzniknut\u00e1 \u0161koda) a\u00a0zad\u00e1vate\u013eovi<\/p>\n<p style=\"text-align: center\">ani nevznikn\u00fa vo\u010di vykon\u00e1vate\u013eovi ak\u00e9ko\u013evek n\u00e1roky maj\u00face p\u00f4vod alebo s\u00favis s\u00a0t\u00fdm, \u017ee<\/p>\n<p style=\"text-align: center\">v\u00a0skuto\u010dnosti i\u0161lo o\u00a0bezpe\u010dnostn\u00fd diel. Za nedostatky pracovn\u00e9ho postupu t\u00fdkaj\u00face sa<\/p>\n<p style=\"text-align: center\">manipul\u00e1cie s\u00a0bezpe\u010dnostn\u00fdm dielom zodpoved\u00e1 v\u00fdlu\u010dne zad\u00e1vate\u013e.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 9<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Reporty, pracovn\u00fd v\u00fdkaz<\/b><\/h5>\n<p style=\"text-align: center\">9.1<b> Reporty<\/b><\/p>\n<p style=\"text-align: center\">Vykon\u00e1vate\u013e (obvykle prostredn\u00edctvom technika, koordin\u00e1tora alebo pracovn\u00edka<\/p>\n<p style=\"text-align: center\">administrat\u00edvy) vyhotovuje po\u010das realiz\u00e1cie z\u00e1kazky jeden alebo viacer\u00e9 reporty. V\u00a0reportoch<\/p>\n<p style=\"text-align: center\">sa nespr\u00edstup\u0148uj\u00fa d\u00e1ta o\u00a0konkr\u00e9tnych osob\u00e1ch podie\u013eaj\u00facich sa na\u00a0realiz\u00e1cii z\u00e1kazky na\u00a0strane<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013ea ani konkr\u00e9tne \u010dasy, kedy sa tieto osoby na z\u00e1kazke podie\u013eali, ak nie je<\/p>\n<p style=\"text-align: center\">dohodnut\u00e9 inak. Report m\u00f4\u017ee vykon\u00e1vate\u013e \u010diasto\u010dne anonymizova\u0165, aby sa zamedzilo<\/p>\n<p style=\"text-align: center\">pr\u00edpadn\u00e9mu zneu\u017eitiu d\u00e1t.<\/p>\n<p style=\"text-align: center\">9.1.1 Reporty s\u00fa vytv\u00e1ran\u00e9 za ur\u010dit\u00e9 ucelen\u00e9 \u010dasov\u00e9 obdobie (obvykle de\u0148 alebo t\u00fd\u017ede\u0148).<\/p>\n<p style=\"text-align: center\">Vykon\u00e1vate\u013e garantuje, \u017ee v pr\u00edpade po\u017eiadavky zad\u00e1vate\u013ea je schopn\u00fd reporty<\/p>\n<p style=\"text-align: center\">vyhotovova\u0165 a spr\u00edstup\u0148ova\u0165 na dennej, t\u00fd\u017edennej, dvojt\u00fd\u017edennej alebo mesa\u010dnej<\/p>\n<p style=\"text-align: center\">b\u00e1ze; ustanovenie bodu 9.1.3 tohto \u010dl\u00e1nku t\u00fdm nie je dotknut\u00e9.<\/p>\n<p style=\"text-align: center\">9.1.2 Vykon\u00e1vate\u013e a zad\u00e1vate\u013e sa m\u00f4\u017eu kedyko\u013evek dohodn\u00fa\u0165 na intervaloch<\/p>\n<p style=\"text-align: center\">vyhotovovania a spr\u00edstup\u0148ovania reportov. Na tak\u00fato dohodu sa nevy\u017eaduje zmena<\/p>\n<p style=\"text-align: center\">objedn\u00e1vky, a to ani v\u00a0pr\u00edpade, ak v nej interval bol zachyten\u00fd, s v\u00fdnimkou pr\u00edpadu<\/p>\n<p style=\"text-align: center\">ak si tak\u00e1to zmena vy\u017eiada zv\u00fd\u0161enie ceny pod\u013ea bodu 9.1.3 tohto \u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">9.1.3 Ak objedn\u00e1vka neobsahuje ustanovenia o spr\u00edstup\u0148ovan\u00ed reportov a zad\u00e1vate\u013e<\/p>\n<p style=\"text-align: center\">vznesie po\u017eiadavku na ich spr\u00edstup\u0148ovanie (t.\u00a0j.\u00a0a\u017e po akcept\u00e1cii objedn\u00e1vky<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom), m\u00f4\u017ee vykon\u00e1vate\u013e po\u017eadova\u0165 zv\u00fd\u0161enie ceny za\u00a0poskytovan\u00e9<\/p>\n<p style=\"text-align: center\">slu\u017eby; do \u010dasu dohody o zmene ceny, nie je vykon\u00e1vate\u013e povinn\u00fd reporty<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013eovi spr\u00edstup\u0148ova\u0165. Obdobne to plat\u00ed aj pre po\u017eiadavku na\u00a0zv\u00fd\u0161enie<\/p>\n<p style=\"text-align: center\">v\u00a0objedn\u00e1vke dohodnut\u00e9ho intervalu, ktor\u00e1 sa m\u00f4\u017ee premietnu\u0165 do zv\u00fd\u0161enia ceny za<\/p>\n<p style=\"text-align: center\">poskytovan\u00e9 slu\u017eby. Po\u017eiadavka na\u00a0zn\u00ed\u017eenie intervalu vplyv na cenu nem\u00e1.<\/p>\n<p style=\"text-align: center\">9.1.4 Ak objedn\u00e1vka ani neskor\u0161ia dohoda zad\u00e1vate\u013ea a vykon\u00e1vate\u013ea neobsahuje<\/p>\n<p style=\"text-align: center\">ustanovenia o intervaloch vyhotovovania a spr\u00edstup\u0148ovania reportov, nie je<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013e povinn\u00fd reporty vyhotovova\u0165 v\u00f4bec; ak ich v\u0161ak vyhotovuje a<\/p>\n<p style=\"text-align: center\">spr\u00edstup\u0148uje, ur\u010duje intervaly ich vyhotovovania a spr\u00edstup\u0148ovania s\u00e1m.<\/p>\n<p style=\"text-align: center\">9.1.5 Vykon\u00e1vate\u013e m\u00f4\u017ee reporty spr\u00edstupni\u0165 v\u017edy aj \u010dastej\u0161ie, ako je dohodnut\u00e9.<\/p>\n<p style=\"text-align: center\">9.1.6 Reporty spr\u00edstup\u0148uje vykon\u00e1vate\u013e osob\u00e1m zad\u00e1vate\u013ea ur\u010den\u00fdm v objedn\u00e1vke alebo<\/p>\n<p style=\"text-align: center\">v\u00a0inom p\u00edsomnom dokumente vyhotovenom zad\u00e1vate\u013eom a preuk\u00e1zate\u013ene<\/p>\n<p style=\"text-align: center\">doru\u010denom vykon\u00e1vate\u013eovi. Reporty sa v\u017edy spr\u00edstup\u0148uj\u00fa osobe opr\u00e1vnenej<\/p>\n<p style=\"text-align: center\">podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz. Ak je z\u00e1kazka realizovan\u00e1 u\u00a0odberate\u013ea, resp.<\/p>\n<p style=\"text-align: center\">logistick\u00fdch alebo extern\u00fdch skladoch zad\u00e1vate\u013ea alebo odberate\u013ea, s\u00fa reporty<\/p>\n<p style=\"text-align: center\">spr\u00edstup\u0148ovan\u00e9 aj pr\u00edslu\u0161n\u00fdm osob\u00e1m na ich strane. Reporty sa spr\u00edstup\u0148uj\u00fa<\/p>\n<p style=\"text-align: center\">prostredn\u00edctvom MetriQ, ak bola uzatvoren\u00e1 licen\u010dn\u00e1 zmluva (\u010dl. 16 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">inak emailom; po preuk\u00e1zate\u013enej p\u00edsomnej dohode zad\u00e1vate\u013ea a vykon\u00e1vate\u013ea sa<\/p>\n<p style=\"text-align: center\">reporty m\u00f4\u017eu spr\u00edstup\u0148ova\u0165 aj in\u00fdm sp\u00f4sobom (napr. v internom syst\u00e9me<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013ea\/odberate\u013ea).<\/p>\n<p style=\"text-align: center\">9.1.7 Zad\u00e1vate\u013e je povinn\u00fd zabezpe\u010di\u0165, aby v\u0161etky osoby pod\u013ea bodu 9.1.6 tohto \u010dl\u00e1nku,<\/p>\n<p style=\"text-align: center\">ktor\u00e9 s\u00fa v\u00a0priamej riadiacej p\u00f4sobnosti zad\u00e1vate\u013ea (bod 10.6 t\u00fdchto VOP) alebo ich<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013e zazmluvnil v s\u00favislosti so z\u00e1kazkou:<\/p>\n<p style=\"text-align: center\">a) sledovali v ka\u017ed\u00fd pracovn\u00fd de\u0148 pr\u00edslu\u0161n\u00fd komunika\u010dn\u00fd kan\u00e1l, ktor\u00fdm s\u00fa reporty<\/p>\n<p style=\"text-align: center\">spr\u00edstup\u0148ovan\u00e9 (najm\u00e4 MetriQ, ak bola uzatvoren\u00e1 licen\u010dn\u00e1 zmluva pod\u013ea \u010dl. 16<\/p>\n<p style=\"text-align: center\">t\u00fdchto VOP, inak email),<\/p>\n<p style=\"text-align: center\">b) namietali nedoru\u010denie reportu najnesk\u00f4r nasleduj\u00faci pracovn\u00fd de\u0148 po dni, kedy<\/p>\n<p style=\"text-align: center\">mal by\u0165 report pod\u013ea dohody (body 9.1.1 a 9.1.2 tohto \u010dl\u00e1nku), resp. ur\u010denia<\/p>\n<p style=\"text-align: center\">(bod 9.1.4 tohto \u010dl\u00e1nku) doru\u010den\u00fd.<\/p>\n<p style=\"text-align: center\">9.1.8 Ak osoba pod\u013ea bodu 9.1.6 tohto \u010dl\u00e1nku v ur\u010dit\u00fd de\u0148 pr\u00edslu\u0161n\u00fd komunika\u010dn\u00fd kan\u00e1l<\/p>\n<p style=\"text-align: center\">neskontroluje, za\u0165a\u017euje t\u00e1to skuto\u010dnos\u0165 v\u00fdlu\u010dne zad\u00e1vate\u013ea, ktor\u00fd sa nem\u00f4\u017ee<\/p>\n<p style=\"text-align: center\">dovol\u00e1va\u0165 toho, \u017ee sa s pr\u00edslu\u0161n\u00fdm reportom neobozn\u00e1mil v\u010das alebo v\u00f4bec a t\u00e1to<\/p>\n<p style=\"text-align: center\">skuto\u010dnos\u0165 nem\u00e1 \u017eiaden vplyv na plynutie lehoty pod\u013ea bodu 9.1.10 tohto \u010dl\u00e1nku).<\/p>\n<p style=\"text-align: center\">9.1.9 Reporty sa spr\u00edstup\u0148uj\u00fa emailom alebo prostredn\u00edctvom MetriQ, ak bola uzatvoren\u00e1<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00e1 zmluva (\u010dl. 16 t\u00fdchto VOP). Report sa pova\u017euje za spr\u00edstupnen\u00fd:<\/p>\n<p style=\"text-align: center\">a) v pr\u00edpade jeho zaslania emailom d\u0148om jeho odoslania, ak bol odoslan\u00fd v be\u017en\u00fd<\/p>\n<p style=\"text-align: center\">pracovn\u00fd de\u0148, inak nasleduj\u00facim pracovn\u00fdm d\u0148om,<\/p>\n<p style=\"text-align: center\">b) v pr\u00edpade jeho spr\u00edstupnenia v MetriQ d\u0148om jeho nahratia do syst\u00e9mu, ak bol<\/p>\n<p style=\"text-align: center\">nahrat\u00fd v be\u017en\u00fd pracovn\u00fd de\u0148, inak nasleduj\u00facim pracovn\u00fdm d\u0148om.<\/p>\n<p style=\"text-align: center\">9.1.10 Ak obsahuje report pod\u013ea n\u00e1zoru zad\u00e1vate\u013ea chyby, je zad\u00e1vate\u013e povinn\u00fd tieto<\/p>\n<p style=\"text-align: center\">namieta\u0165 u\u00a0vykon\u00e1vate\u013ea (prednostne u technika), a to najnesk\u00f4r v lehote<\/p>\n<p style=\"text-align: center\">3\u00a0pracovn\u00fdch dn\u00ed odo\u00a0d\u0148a ich spr\u00edstupnenia (bod 9.1.8 tohto \u010dl\u00e1nku). Namieta\u0165<\/p>\n<p style=\"text-align: center\">chyby v reporte je opr\u00e1vnen\u00e1:<\/p>\n<p style=\"text-align: center\">a) osoba opr\u00e1vnen\u00e1 podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz (bod 10.5 t\u00fdchto VOP); in\u00e1 osoba m\u00e1<\/p>\n<p style=\"text-align: center\">namiesto nej toto pr\u00e1vo len v\u00a0pr\u00edpade nemo\u017enosti alebo neschopnosti namietania<\/p>\n<p style=\"text-align: center\">osobou opr\u00e1vnenou podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz (napr. choroba, \u00faraz, dovolenka).<\/p>\n<p style=\"text-align: center\">b) bez oh\u013eadu na p\u00edsm. a) v\u017edy aj osoba, ktor\u00e1 je opr\u00e1vnen\u00e1 zmeni\u0165 objedn\u00e1vku<\/p>\n<p style=\"text-align: center\">(bod 10.2 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">Report sa namieta formou elektronickej spr\u00e1vy (emailom), osobne papierovou<\/p>\n<p style=\"text-align: center\">formou alebo prostredn\u00edctvom MetriQ, ak m\u00e1 zad\u00e1vate\u013e uzatvoren\u00fa licen\u010dn\u00fa<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p>\n<p style=\"text-align: center\">zmluvu (\u010dl\u00e1nok 16 t\u00fdchto VOP).<\/p>\n<p style=\"text-align: center\">9.1.11 O reporte, ktor\u00fd nebol namietan\u00fd v lehote pod\u013ea bodu 9.1.10 tohto \u010dl\u00e1nku plat\u00ed<\/p>\n<p style=\"text-align: center\">nevyvr\u00e1tite\u013en\u00e1 pr\u00e1vna domnienka, \u017ee \u00fadaje o rozsahu poskytnut\u00fdch slu\u017eieb v \u0148om<\/p>\n<p style=\"text-align: center\">uveden\u00e9 (napr. doba poskytovania slu\u017eieb, po\u010dty komponentov, po\u010dty paliet a pod.)<\/p>\n<p style=\"text-align: center\">s\u00fa spr\u00e1vne a report sa pova\u017euje za ods\u00fahlasen\u00fd (fikcia ods\u00fahlasenia). Na\u00a0nesk\u00f4r<\/p>\n<p style=\"text-align: center\">doru\u010den\u00e9 n\u00e1mietky sa preto neprihliada. Uveden\u00e1 z\u00e1sada plat\u00ed najm\u00e4 z\u00a0d\u00f4vodu<\/p>\n<p style=\"text-align: center\">faktickej nemo\u017enosti, resp. mimoriadnej \u0165a\u017ekosti odsledova\u0165 sp\u00e4tne rozsah<\/p>\n<p style=\"text-align: center\">poskytovan\u00fdch slu\u017eieb za\u00a0\u010dasovo d\u00e1vnej\u0161ie obdobie, ako vypl\u00fdva z\u00a0bodu 9.1.10 tohto<\/p>\n<p style=\"text-align: center\">\u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">9.1.12 Ak bol report namietan\u00fd v s\u00falade s\u00a0bodom 9.1.10 tohto \u010dl\u00e1nku, musia vykon\u00e1vate\u013e a<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013e n\u00e1mietku zad\u00e1vate\u013ea vyrie\u0161i\u0165 najnesk\u00f4r v lehote 24 h odo\u00a0d\u0148a potvrdenia<\/p>\n<p style=\"text-align: center\">prijatia n\u00e1mietky vykon\u00e1vate\u013eovi (bod 9.1.13 tohto \u010dl\u00e1nku), v\u00a0opa\u010dnom pr\u00edpade m\u00e1<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013e pr\u00e1vo a\u017e do vyrie\u0161enia nezhody pozastavi\u0165 poskytovanie v\u0161etk\u00fdch<\/p>\n<p style=\"text-align: center\">slu\u017eieb (t. j. aj t\u00fdch, ktor\u00e9 sa net\u00fdkaj\u00fa danej z\u00e1kazky), ktor\u00e9 pre zad\u00e1vate\u013ea<\/p>\n<p style=\"text-align: center\">vykon\u00e1va, ke\u010f\u017ee je spochybnen\u00e1 spr\u00e1vnos\u0165 realiz\u00e1cie poskytovania slu\u017eieb<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom. Ak k\u00a0dohode ned\u00f4jde ani do\u00a07\u00a0kalend\u00e1rnych dn\u00ed, m\u00e1 ka\u017ed\u00e1 strana<\/p>\n<p style=\"text-align: center\">pr\u00e1vo objedn\u00e1vku vypoveda\u0165; to plat\u00ed aj pre ostatn\u00e9 z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">9.1.13 V pr\u00edpade namietan\u00e9ho reportu je technik povinn\u00fd potvrdi\u0165 prijatie n\u00e1mietky<\/p>\n<p style=\"text-align: center\">adres\u00e1tovi najnesk\u00f4r do 2 h (v r\u00e1mci \u00fasekov be\u017en\u00fdch pracovn\u00fdch dn\u00ed), v\u00a0opa\u010dnom<\/p>\n<p style=\"text-align: center\">pr\u00edpade je osoba, ktor\u00e1 n\u00e1mietku odoslala, povinn\u00e1 kontaktova\u0165 pr\u00edslu\u0161n\u00fa pobo\u010dku<\/p>\n<p style=\"text-align: center\">zodpovedn\u00fa za\u00a0z\u00e1kazku, a to na jej telef\u00f3nnom \u010d\u00edsle uvedenom ako hotline alebo<\/p>\n<p style=\"text-align: center\">prostredn\u00edctvom jej v\u0161eobecnej emailovej adresy, pri\u010dom kontakty pobo\u010dky s\u00fa<\/p>\n<p style=\"text-align: center\">dostupn\u00e9 na\u00a0https:\/\/www.hollen.sk\/kontakty\/. Pobo\u010dka prijatie n\u00e1mietky potvrd\u00ed,<\/p>\n<p style=\"text-align: center\">resp. zabezpe\u010d\u00ed jej potvrdenie technikom alebo jeho priamym nadriaden\u00fdm.<\/p>\n<p style=\"text-align: center\">9.1.14 Ak vykon\u00e1vate\u013e \u00faplne a riadne zapracuje v\u0161etky pripomienky zad\u00e1vate\u013ea k\u00a0reportu,<\/p>\n<p style=\"text-align: center\">opakovan\u00fdm vyhotoven\u00edm a spr\u00edstupnen\u00edm (bod 9.1.9 tohto \u010dl\u00e1nku) tak\u00e9hoto<\/p>\n<p style=\"text-align: center\">opraven\u00e9ho reportu zad\u00e1vate\u013eovi, sa report rovnako pova\u017euje za\u00a0ods\u00fahlasen\u00fd;<\/p>\n<p style=\"text-align: center\">z\u00a0uveden\u00e9ho d\u00f4vodu je zad\u00e1vate\u013e povinn\u00fd namieta\u0165 pod\u013ea bodu 9.1.10 tohto \u010dl\u00e1nku<\/p>\n<p style=\"text-align: center\">v\u0161etky chyby s\u00fa\u010dasne.<\/p>\n<p style=\"text-align: center\">9.1.15 Vykon\u00e1vate\u013e m\u00f4\u017ee vyhotovova\u0165 aj informat\u00edvne reporty. Ak s\u00fa reporty v\u00fdslovne<\/p>\n<p style=\"text-align: center\">ozna\u010den\u00e9 ako \u201einformat\u00edvne\u201c, maj\u00fa len informa\u010dn\u00fa funkciu, a preto sa na ne<\/p>\n<p style=\"text-align: center\">nevz\u0165ahuj\u00fa ustanovenia bodu 9.1 tohto \u010dl\u00e1nku a jeho podbodov. Ozna\u010denie<\/p>\n<p style=\"text-align: center\">\u201einformat\u00edvny\u201c posta\u010d\u00ed ako ozna\u010denie napr. v tele alebo predmete emailu, ktor\u00fdm sa<\/p>\n<p style=\"text-align: center\">report posiela alebo v pr\u00edpade MetriQ ako osobitn\u00e1 pozn\u00e1mka pri\u00a0konkr\u00e9tnom<\/p>\n<p style=\"text-align: center\">dokumente zverejnenom v MetriQ.<\/p>\n<p style=\"text-align: center\">9.2 <b>Pracovn\u00fd v\u00fdkaz<\/b><\/p>\n<p style=\"text-align: center\">Technik vyhotov\u00ed o poskytnut\u00fdch slu\u017eb\u00e1ch pracovn\u00fd v\u00fdkaz.<\/p>\n<p style=\"text-align: center\">9.2.1 Pracovn\u00fd v\u00fdkaz mus\u00ed obsahova\u0165 po\u010det hod\u00edn poskytovania slu\u017eieb v\u0161etk\u00fdmi<\/p>\n<p style=\"text-align: center\">pracovn\u00edkmi vykon\u00e1vate\u013ea alebo po\u010det in\u00fdch merate\u013en\u00fdch jednotiek poskytovania<\/p>\n<p style=\"text-align: center\">slu\u017eby, pokia\u013e boli definovan\u00e9 v\u00a0objedn\u00e1vke (bod 4.2.1 p\u00edsm. b) t\u00fdchto VOP) a mus\u00ed<\/p>\n<p style=\"text-align: center\">zodpoveda\u0165 ods\u00fahlasen\u00fdm reportom. Ustanovenie predo\u0161lej vety sa nemus\u00ed<\/p>\n<p style=\"text-align: center\">aplikova\u0165, ak bola dohodnut\u00e1 pau\u0161\u00e1lna odmena (bod 4.2.2 p\u00edsm. h) t\u00fdchto VOP).<\/p>\n<p style=\"text-align: center\">9.2.2 Pracovn\u00fd v\u00fdkaz m\u00f4\u017ee obsahova\u0165:<\/p>\n<p style=\"text-align: center\">a) zoznam a mno\u017estvo komponentov, ktor\u00e9 boli predmetom poskytovania slu\u017eieb<\/p>\n<p style=\"text-align: center\">a\/alebo druh poskytnut\u00fdch slu\u017eieb,<\/p>\n<p style=\"text-align: center\">b) \u00fadaj o mno\u017estve zisten\u00fdch chybn\u00fdch komponentov a o mno\u017estve opraven\u00fdch<\/p>\n<p style=\"text-align: center\">komponentov,<\/p>\n<p style=\"text-align: center\">c) po\u010det pracovn\u00edkov vykon\u00e1vate\u013ea, ktor\u00ed poskytovali slu\u017eby,<\/p>\n<p style=\"text-align: center\">d) odmenu za poskytnut\u00e9 slu\u017eby,<\/p>\n<p style=\"text-align: center\">e) in\u00e9 skuto\u010dnosti, na ktor\u00fdch sa preuk\u00e1zate\u013ene dohodn\u00fa vykon\u00e1vate\u013e a zad\u00e1vate\u013e<\/p>\n<p style=\"text-align: center\">(najm\u00e4 prostredn\u00edctvom technika alebo jeho priameho nadriaden\u00e9ho na jednej a<\/p>\n<p style=\"text-align: center\">osoby zodpovednej za pracovn\u00fd postup, alebo osoby opr\u00e1vnenej podp\u00edsa\u0165<\/p>\n<p style=\"text-align: center\">pracovn\u00fd v\u00fdkaz alebo osoby, ktor\u00e1 podp\u00edsala za zad\u00e1vate\u013ea objedn\u00e1vku<\/p>\n<p style=\"text-align: center\">na\u00a0druhej strane).<\/p>\n<p style=\"text-align: center\">9.2.3 Pracovn\u00fd v\u00fdkaz bude vyhotoven\u00fd po zrealizovan\u00ed z\u00e1kazky alebo po skon\u010den\u00ed<\/p>\n<p style=\"text-align: center\">ucelen\u00e9ho obdobia (napr. t\u00fd\u017ede\u0148, 2-t\u00fd\u017ed\u0148ov\u00e9 obdobie alebo mesiac, a\u00a0to najm\u00e4<\/p>\n<p style=\"text-align: center\">v\u00a0pr\u00edpade, ak z\u00e1kazka trv\u00e1 dlh\u0161ie ako 14 dn\u00ed). Interval vyhotovovania pracovn\u00fdch<\/p>\n<p style=\"text-align: center\">v\u00fdkazov ur\u010duje vykon\u00e1vate\u013e, pokia\u013e interval nie je definovan\u00fd v\u00a0objedn\u00e1vke alebo<\/p>\n<p style=\"text-align: center\">p\u00edsomne, preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom, dohodnut\u00fd inak. Po p\u00edsomnej, preuk\u00e1zate\u013enej<\/p>\n<p style=\"text-align: center\">dohode medzi zad\u00e1vate\u013eom a vykon\u00e1vate\u013eom m\u00f4\u017ee by\u0165 pracovn\u00fd v\u00fdkaz<\/p>\n<p style=\"text-align: center\">vystavovan\u00fd aj v\u00a0in\u00fdch obojstranne ods\u00fahlasen\u00fdch term\u00ednoch.<\/p>\n<p style=\"text-align: center\">9.2.4 Oh\u013eadne spr\u00edstupnenia pracovn\u00e9ho v\u00fdkazu platia ustanovenia bodov 9.1.6 \u2013 9.1.9<\/p>\n<p style=\"text-align: center\">tohto \u010dl\u00e1nku obdobne.<\/p>\n<p style=\"text-align: center\">9.2.5 Pracovn\u00fd v\u00fdkaz potvrden\u00fd osobou opr\u00e1vnenou podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz (bod 4.2.2<\/p>\n<p style=\"text-align: center\">p\u00edsm. b) a bod 10.5 a jeho podbody t\u00fdchto VOP) je podkladom faktur\u00e1cie. Osoba<\/p>\n<p style=\"text-align: center\">na\u00a0strane zad\u00e1vate\u013ea, ktor\u00e1 potvrdzuje pracovn\u00fd v\u00fdkaz, je povinn\u00e1 pri svojom<\/p>\n<p style=\"text-align: center\">podpise uv\u00e1dza\u0165 aj svoje meno a\u00a0priezvisko, pri\u010dom podpis m\u00f4\u017ee by\u0165 aj<\/p>\n<p style=\"text-align: center\">elektronick\u00fd; ak t\u00e1to osoba potvrdzuje pracovn\u00fd v\u00fdkaz prostredn\u00edctvom MetriQ na<\/p>\n<p style=\"text-align: center\">z\u00e1klade uzatvorenej ZoEK, platia pre jej potvrdenie ustanovenia ZoEK.<\/p>\n<p style=\"text-align: center\">9.2.6 \u00dadaje uveden\u00e9 v pracovnom v\u00fdkaze (napr. doba trvania poskytovania slu\u017eby, po\u010det<\/p>\n<p style=\"text-align: center\">komponentov, po\u010det v\u00fdkonov, po\u010det paliet) je mo\u017en\u00e9 namieta\u0165 v\u00fdlu\u010dne v pr\u00edpade, ak<\/p>\n<p style=\"text-align: center\">s\u00fa tieto \u00fadaje v rozpore s ods\u00fahlasen\u00fdmi reportami (bod 9.1.11 tohto \u010dl\u00e1nku) alebo<\/p>\n<p style=\"text-align: center\">so\u00a0samotnou objedn\u00e1vkou; na in\u00e9 n\u00e1mietky t\u00fdkaj\u00face sa \u00fadajov v pracovnom v\u00fdkaze<\/p>\n<p style=\"text-align: center\">sa neprihliada.<\/p>\n<p style=\"text-align: center\">9.2.7 \u00dadaje o hodinov\u00fdch sadzb\u00e1ch uveden\u00fdch v pracovnom v\u00fdkaze je mo\u017en\u00e9 namieta\u0165<\/p>\n<p style=\"text-align: center\">v\u00fdlu\u010dne v pr\u00edpade, ak s\u00fa tieto v rozpore s objedn\u00e1vkou a t\u00fdmito VOP; na\u00a0in\u00e9<\/p>\n<p style=\"text-align: center\">n\u00e1mietky t\u00fdkaj\u00face sa hodinov\u00fdch sadzieb sa neprihliada; to plat\u00ed obdobne aj pre in\u00e9<\/p>\n<p style=\"text-align: center\">finan\u010dn\u00e9 \u00fadaje (napr. osobitne dohodnut\u00e1 \u00fahrada niektor\u00fdch n\u00e1kladov).<\/p>\n<p style=\"text-align: center\">9.2.8 \u00dadaje v pracovnom v\u00fdkaze nemo\u017eno namieta\u0165 iba z d\u00f4vodu ich pr\u00edpadn\u00e9ho nes\u00faladu<\/p>\n<p style=\"text-align: center\">s\u00a0informat\u00edvnymi reportami (bod 9.1.15 tohto \u010dl\u00e1nku).<\/p>\n<p style=\"text-align: center\">9.2.9 Pre spr\u00edstupnenie pracovn\u00e9ho v\u00fdkazu, pre ods\u00fahlasovanie pracovn\u00e9ho v\u00fdkazu<\/p>\n<p style=\"text-align: center\">osobou opr\u00e1vnenou podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz, resp. pre n\u00e1mietky k pracovn\u00e9mu<\/p>\n<p style=\"text-align: center\">v\u00fdkazu a ich k vybaveniu a n\u00e1sledkom (vr\u00e1tane fikcie ods\u00fahlasenia), platia obdobne<\/p>\n<p style=\"text-align: center\">ustanovenia bodov 9.1.9 \u2013 9.1.14 tohto \u010dl\u00e1nku.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 10<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Opr\u00e1vnen\u00e9 osoby<\/b><\/h5>\n<p style=\"text-align: center\">10.1 Osobami vykon\u00e1vate\u013ea opr\u00e1vnen\u00fdmi na podp\u00edsanie objedn\u00e1vky a rie\u0161enie reklam\u00e1ci\u00ed s\u00fa:<\/p>\n<p style=\"text-align: center\">a) \u0161tatut\u00e1rny z\u00e1stupca vykon\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">b) prokurista vykon\u00e1vate\u013ea, ak je vymenovan\u00fd,<\/p>\n<p style=\"text-align: center\">c) riadite\u013e pobo\u010dky vykon\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">d) technici,<\/p>\n<p style=\"text-align: center\">a to ka\u017ed\u00fd samostatne.<\/p>\n<p style=\"text-align: center\">10.2 Osoba, ktor\u00e1 za zad\u00e1vate\u013ea podpisuje objedn\u00e1vku, jej podp\u00edsan\u00edm potvrdzuje, \u017ee m\u00e1<\/p>\n<p style=\"text-align: center\">na\u00a0uzatvorenie zmluvy na z\u00e1klade objedn\u00e1vky opr\u00e1vnenie. Na zmenu objedn\u00e1vky je okrem<\/p>\n<p style=\"text-align: center\">osoby pod\u013ea prvej vety opr\u00e1vnen\u00fd v\u017edy aj:<\/p>\n<p style=\"text-align: center\">a) \u0161tatut\u00e1rny z\u00e1stupca zad\u00e1vate\u013ea<\/p>\n<p style=\"text-align: center\">b) prokurista zad\u00e1vate\u013ea, ak je vymenovan\u00fd,<\/p>\n<p style=\"text-align: center\">c) ak\u00e1ko\u013evek osoba zastupuj\u00faca osobu pod\u013ea prvej vety v \u010dase jej nepr\u00edtomnosti<\/p>\n<p style=\"text-align: center\">(napr.\u00a0choroba, dovolenka) alebo ktor\u00e1 ju trvalo nahradila,<\/p>\n<p style=\"text-align: center\">d) osoba priamo nadriaden\u00e1 osobe pod\u013ea prvej vety, resp. osobe pod\u013ea p\u00edsm. c)<\/p>\n<p style=\"text-align: center\">(napr.\u00a0nadriaden\u00fd mana\u017e\u00e9r),<\/p>\n<p style=\"text-align: center\">e) osoba, ktorej tak\u00e9to opr\u00e1vnenie vypl\u00fdva zo ZoEK,<\/p>\n<p style=\"text-align: center\">pri\u010dom, ak ak\u00e1ko\u013evek spomenut\u00e1 osoba kontaktuje vykon\u00e1vate\u013ea za \u00fa\u010delom dohodnutia<\/p>\n<p style=\"text-align: center\">zmeny objedn\u00e1vky, predpoklad\u00e1 sa, \u017ee sp\u013a\u0148a niektor\u00e9 z krit\u00e9ri\u00ed uveden\u00fdch v\u00a0tomto bode a<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013e nie je osobitne povinn\u00fd sk\u00fama\u0165, \u010di dan\u00e1 osoba neprekra\u010duje pr\u00edpadne svoju<\/p>\n<p style=\"text-align: center\">pr\u00e1vomoc.<\/p>\n<p style=\"text-align: center\">10.3 Ustanovenie bodu 10.2 tohto \u010dl\u00e1nku sa primerane vz\u0165ahuje aj na osobu na strane zad\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">ktor\u00e1 rie\u0161i reklam\u00e1ciu.<\/p>\n<p style=\"text-align: center\">10.4 Za osobu zodpovedn\u00fa za pracovn\u00fd postup sa pova\u017euje okrem osoby uvedenej zad\u00e1vate\u013eom<\/p>\n<p style=\"text-align: center\">v\u00a0objedn\u00e1vke automaticky aj jej priama nadriaden\u00e1 osoba, pr\u00edpadne in\u00e1 osoba, ktor\u00e1 ju na<\/p>\n<p style=\"text-align: center\">uvedenej poz\u00edcii preuk\u00e1zate\u013ene vymenila alebo ju v jej nepr\u00edtomnosti zastupuje a tie\u017e nov\u00e1<\/p>\n<p style=\"text-align: center\">osoba, ktor\u00e1 bola preuk\u00e1zate\u013ene vykon\u00e1vate\u013eovi nesk\u00f4r ozn\u00e1men\u00e1 doteraj\u0161ou osobou<\/p>\n<p style=\"text-align: center\">zodpovednou za pracovn\u00fd postup alebo osobou, ktor\u00e1 podp\u00edsala objedn\u00e1vku.<\/p>\n<p style=\"text-align: center\">10.4.1 V pr\u00edpade, ak zad\u00e1vate\u013e v objedn\u00e1vke neur\u010d\u00ed konkr\u00e9tnu osobu zodpovedn\u00fa<\/p>\n<p style=\"text-align: center\">za\u00a0pracovn\u00fd postup, za\u0165a\u017euj\u00fa rizik\u00e1 z toho vypl\u00fdvaj\u00face v plnom rozsahu zad\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">ktor\u00e9ho prioritn\u00fdm z\u00e1ujmom (aj vzh\u013eadom na ostatn\u00e9 ustanovenia t\u00fdchto VOP) m\u00e1<\/p>\n<p style=\"text-align: center\">by\u0165 ur\u010denie kvalifikovanej zodpovednej osoby zodpovednej za pracovn\u00fd postup,<\/p>\n<p style=\"text-align: center\">ke\u010f\u017ee t\u00e1to osoba m\u00e1 osobitn\u00e9 pr\u00e1va a povinnosti pri realiz\u00e1cii z\u00e1kazky. Ak zad\u00e1vate\u013e<\/p>\n<p style=\"text-align: center\">tak\u00fato osobu v objedn\u00e1vke neur\u010d\u00ed, plat\u00ed, \u017ee s\u00fahlas\u00ed s t\u00fdm, aby vo\u00a0veciach<\/p>\n<p style=\"text-align: center\">vyhraden\u00fdch t\u00fdmito VOP osobe zodpovednej za pracovn\u00fd postup konal v mene<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013ea ka\u017ed\u00fd pracovn\u00edk zad\u00e1vate\u013ea (najm\u00e4 zamestnanec, pr\u00edp. spolupracuj\u00faca<\/p>\n<p style=\"text-align: center\">osoba), pr\u00edpadne aj odberate\u013ea alebo aj inej tretej osoby na\u00a0strane zad\u00e1vate\u013ea, pokia\u013e<\/p>\n<p style=\"text-align: center\">sa t\u00e1to tretia osoba z\u00fa\u010dast\u0148uje z\u00e1kazky akt\u00edvne (napr. spolupr\u00e1ca) alebo pas\u00edvne<\/p>\n<p style=\"text-align: center\">(napr. kontrola, prevzatie v\u00fdsledku z\u00e1kazky). Vykon\u00e1vate\u013e v takomto pr\u00edpade nie je<\/p>\n<p style=\"text-align: center\">povinn\u00fd sk\u00fama\u0165, \u010di\u00a0tak\u00fdto pracovn\u00edk neprekra\u010duje svoju pr\u00e1vomoc; konanie tak\u00e9hoto<\/p>\n<p style=\"text-align: center\">pracovn\u00edka zav\u00e4zuje zad\u00e1vate\u013ea v plnom rozsahu, okrem pr\u00edpadu, ak sa preuk\u00e1\u017ee, \u017ee<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013e o\u00a0prekro\u010den\u00ed pr\u00e1vomoci jednozna\u010dne vedel a zad\u00e1vate\u013ea o tejto<\/p>\n<p style=\"text-align: center\">skuto\u010dnosti neinformoval bez\u00a0zbyto\u010dn\u00e9ho odkladu po takomto svojom zisten\u00ed.<\/p>\n<p style=\"text-align: center\">10.4.2 Zad\u00e1vate\u013e je opr\u00e1vnen\u00fd, preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom, kedyko\u013evek ozn\u00e1mi\u0165<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eovi ch\u00fdbaj\u00face kontaktn\u00e9 \u00fadaje pr\u00edslu\u0161nej osoby zodpovednej<\/p>\n<p style=\"text-align: center\">za\u00a0pracovn\u00fd postup, ako aj\u00a0ozn\u00e1mi\u0165 zmenu t\u00fdchto \u00fadajov; z\u00a0ozn\u00e1menia mus\u00ed by\u0165<\/p>\n<p style=\"text-align: center\">zrejm\u00e9, kto ho v\u00a0mene zad\u00e1vate\u013ea urobil.<\/p>\n<p style=\"text-align: center\">10.5 Ustanovenie bodu 10.4 tohto \u010dl\u00e1nku sa rovnako vz\u0165ahuje aj na osobu opr\u00e1vnen\u00fa podp\u00edsa\u0165<\/p>\n<p style=\"text-align: center\">pracovn\u00fd v\u00fdkaz.<\/p>\n<p style=\"text-align: center\">10.5.1 Ustanovenia bodov 10.4.1 a 10.4.2 tohto \u010dl\u00e1nku sa obdobne vz\u0165ahuj\u00fa aj na\u00a0osobu<\/p>\n<p style=\"text-align: center\">opr\u00e1vnen\u00fa podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz, ak nie je ur\u010den\u00e1 v\u00a0objedn\u00e1vke.<\/p>\n<p style=\"text-align: center\">10.6 Za osobu v priamej riadiacej p\u00f4sobnosti zad\u00e1vate\u013ea sa v\u017edy pova\u017euje:<\/p>\n<p style=\"text-align: center\">a) zamestnanec zad\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">b) pracovn\u00edk na strane zad\u00e1vate\u013ea, s ktor\u00fdm m\u00e1 zad\u00e1vate\u013e uzatvoren\u00fd zmluvn\u00fd vz\u0165ah a<\/p>\n<p style=\"text-align: center\">ktor\u00fd sa podie\u013ea na z\u00e1kazke,<\/p>\n<p style=\"text-align: center\">c) ka\u017ed\u00e1 osoba, ktor\u00fa zad\u00e1vate\u013e uvedie v objedn\u00e1vke, bez oh\u013eadu na skuto\u010dn\u00fa poz\u00edciu<\/p>\n<p style=\"text-align: center\">danej osoby (t.\u00a0j. aj v\u00a0pr\u00edpade ak tak\u00e1to osoba nep\u00f4sob\u00ed v \u0161trukt\u00farach zad\u00e1vate\u013ea ale<\/p>\n<p style=\"text-align: center\">p\u00f4sob\u00ed napr. v \u0161trukt\u00fare odberate\u013ea), a preto je na zodpovednosti zad\u00e1vate\u013ea, ktor\u00fa osobu<\/p>\n<p style=\"text-align: center\">do objedn\u00e1vky uvedie.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 11<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Odmena za poskytnut\u00e9 slu\u017eby<\/b><\/h5>\n<p style=\"text-align: center\">11.1 Zad\u00e1vate\u013e sa zav\u00e4zuje za poskytnut\u00e9 slu\u017eby vykon\u00e1vate\u013eovi zaplati\u0165 odmenu vo v\u00fd\u0161ke, ktor\u00e1<\/p>\n<p style=\"text-align: center\">bola dohodnut\u00e1 v\u00a0objedn\u00e1vke aj s\u00a0pr\u00edpadn\u00fdmi pr\u00edplatkami pod\u013ea t\u00fdchto VOP, ak v\u00a0objedn\u00e1vke<\/p>\n<p style=\"text-align: center\">nebolo dohodnut\u00e9 inak.<\/p>\n<p style=\"text-align: center\">11.2 K odmene bude pripo\u010d\u00edtan\u00e1 pr\u00edslu\u0161n\u00e1 z\u00e1konn\u00e1 sadzba DPH. Odmena bude fakturovan\u00e1<\/p>\n<p style=\"text-align: center\">v\u00a0s\u00falade s\u00a0objedn\u00e1vkou a\u00a0t\u00fdmito VOP.<\/p>\n<p style=\"text-align: center\">11.3 Ak bola v objedn\u00e1vke dohodnut\u00e1 hodinov\u00e1 odmena, bud\u00fa k\u00a0nej \u00fa\u010dtovan\u00e9 pr\u00edplatky za slu\u017eby<\/p>\n<p style=\"text-align: center\">poskytovan\u00e9:<\/p>\n<p style=\"text-align: center\">a) v noci vo v\u00fd\u0161ke 25\u00a0%,<\/p>\n<p style=\"text-align: center\">b) v\u00a0sobotu (00.00 h \u2013 24.00 h) vo v\u00fd\u0161ke 50\u00a0%,<\/p>\n<p style=\"text-align: center\">c) v nede\u013eu a in\u00fd de\u0148 pracovn\u00e9ho pokoja, napr. \u0161t\u00e1tny sviatok (00.00 h \u2013 24.00 h) vo v\u00fd\u0161ke: 100\u00a0%.<\/p>\n<p style=\"text-align: center\">Za noc sa pova\u017euj\u00fa nasleduj\u00face \u010dasov\u00e9 \u00faseky v\u00a0d\u0148och pondelok a\u017e piatok: od 00.00\u00a0h<\/p>\n<p style=\"text-align: center\">do\u00a006.00\u00a0h a od\u00a022.00 h do 24.00\u00a0h.<\/p>\n<p style=\"text-align: center\">Na pr\u00edplatky pod\u013ea tohto bodu m\u00e1 vykon\u00e1vate\u013e n\u00e1rok aj bez osobitnej dohody<\/p>\n<p style=\"text-align: center\">v\u00a0objedn\u00e1vke.<\/p>\n<p style=\"text-align: center\">V pr\u00edpade, ak s\u00fa v objedn\u00e1vke dohodnut\u00e9 pr\u00edplatky v inej v\u00fd\u0161ke, pr\u00edp. s\u00fa vyl\u00fa\u010den\u00e9, platia<\/p>\n<p style=\"text-align: center\">ustanovenia objedn\u00e1vky. V\u00a0pr\u00edpade, \u017ee niektor\u00fd \u010dasov\u00fd \u00fasek spad\u00e1 pod viacer\u00e9 pr\u00edplatky<\/p>\n<p style=\"text-align: center\">pod\u013ea p\u00edsm. a) \u2013 c) tohto bodu (napr. \u0161t\u00e1tny sviatok v\u00a0sobotu), pr\u00edplatok sa plat\u00ed len<\/p>\n<p style=\"text-align: center\">jedenkr\u00e1t,<\/p>\n<p style=\"text-align: center\">a\u00a0to vo vy\u0161\u0161ej sadzbe.<\/p>\n<p style=\"text-align: center\">11.4 Zad\u00e1vate\u013e je povinn\u00fd okrem odmeny za poskytnut\u00e9 slu\u017eby vykon\u00e1vate\u013eovi uhradi\u0165<\/p>\n<p style=\"text-align: center\">aj\u00a0pr\u00edpadn\u00e9 osobitn\u00e9 n\u00e1klady, ktor\u00fdch \u00fahradu si vykon\u00e1vate\u013e a zad\u00e1vate\u013e vz\u00e1jomne<\/p>\n<p style=\"text-align: center\">preuk\u00e1zate\u013ene p\u00edsomne dohodli (najm\u00e4 v objedn\u00e1vke).<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 12<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Platobn\u00e9 podmienky a sankcie<\/b><\/h5>\n<p style=\"text-align: center\">12.1 Odmena za poskytnut\u00e9 slu\u017eby je splatn\u00e1 na z\u00e1klade fakt\u00far, ktor\u00e9 vykon\u00e1vate\u013e vystav\u00ed<\/p>\n<p style=\"text-align: center\">na\u00a0z\u00e1klade objedn\u00e1vok a pracovn\u00fdch v\u00fdkazov, obvykle:<\/p>\n<p style=\"text-align: center\">a) po zrealizovan\u00ed z\u00e1kazky alebo<\/p>\n<p style=\"text-align: center\">b) po skon\u010den\u00ed pr\u00edslu\u0161n\u00e9ho kalend\u00e1rneho mesiaca za slu\u017eby poskytnut\u00e9 v danom mesiaci<\/p>\n<p style=\"text-align: center\">alebo<\/p>\n<p style=\"text-align: center\">c) po skon\u010den\u00ed kalend\u00e1rneho t\u00fd\u017ed\u0148a, ak odmena za slu\u017eby poskytnut\u00e9 v pr\u00edslu\u0161nom<\/p>\n<p style=\"text-align: center\">kalend\u00e1rnom t\u00fd\u017edni presiahne 5\u00a0000,- \u20ac.<\/p>\n<p style=\"text-align: center\">Vykon\u00e1vate\u013e m\u00e1 v\u017edy pr\u00e1vo vo\u013eby, kedy fakt\u00faru vystav\u00ed, ak \u010das faktur\u00e1cie nie je osobitne<\/p>\n<p style=\"text-align: center\">dohodnut\u00fd v objedn\u00e1vke.<\/p>\n<p style=\"text-align: center\">12.2 Splatnos\u0165 fakt\u00fary je 14 dn\u00ed od jej doru\u010denia zad\u00e1vate\u013eovi, ak nie je v samotnej fakt\u00fare ur\u010den\u00e1<\/p>\n<p style=\"text-align: center\">dlh\u0161ia lehota splatnosti. Ak je na fakt\u00fare skor\u0161\u00ed d\u00e1tum splatnosti ako uveden\u00fd v\u00a0tomto bode,<\/p>\n<p style=\"text-align: center\">pre ome\u0161kanie zad\u00e1vate\u013ea s \u00fahradou fakt\u00fary je rozhoduj\u00faca splatnos\u0165 fakt\u00fary ur\u010den\u00e1 v tomto<\/p>\n<p style=\"text-align: center\">bode.<\/p>\n<p style=\"text-align: center\">12.2.1 Na splatnos\u0165 fakt\u00fary, nem\u00e1 vplyv skuto\u010dnos\u0165, \u017ee zad\u00e1vate\u013e nem\u00e1 vo\u00a0svojich<\/p>\n<p style=\"text-align: center\">intern\u00fdch syst\u00e9moch alebo in\u00fdch intern\u00fdch procesoch predmetn\u00fa fakt\u00faru<\/p>\n<p style=\"text-align: center\">ods\u00fahlasen\u00fa na \u00fahradu (napr. z d\u00f4vodu ch\u00fdbaj\u00facej internej objedn\u00e1vky pod\u013ea bodu<\/p>\n<p style=\"text-align: center\">4.7 t\u00fdchto VOP). Na tom nemen\u00ed ni\u010d ani skuto\u010dnos\u0165, \u017ee zad\u00e1vate\u013e vykon\u00e1vate\u013eovi<\/p>\n<p style=\"text-align: center\">fakt\u00faru z d\u00f4vodu pod\u013ea prvej vety vr\u00e1til.<\/p>\n<p style=\"text-align: center\">12.3 Zaslan\u00edm objedn\u00e1vky zad\u00e1vate\u013eom vykon\u00e1vate\u013eovi (\u010dl\u00e1nok 4 t\u00fdchto VOP) zad\u00e1vate\u013e s\u00fahlas\u00ed<\/p>\n<p style=\"text-align: center\">s\u00a0vystaven\u00edm elektronickej fakt\u00fary. Vykon\u00e1vate\u013e je v\u0161ak opr\u00e1vnen\u00fd posla\u0165 namiesto<\/p>\n<p style=\"text-align: center\">elektronickej fakt\u00fary fakt\u00faru v\u00a0papierovej forme, najm\u00e4 ak nedisponuje emailovou adresou<\/p>\n<p style=\"text-align: center\">na\u00a0doru\u010dovanie elektronick\u00fdch fakt\u00far.<\/p>\n<p style=\"text-align: center\">12.3.1 Vykon\u00e1vate\u013e zasiela fakt\u00faru prednostne osobe, ktor\u00e1 vystavila na strane zad\u00e1vate\u013ea<\/p>\n<p style=\"text-align: center\">objedn\u00e1vku alebo osobe, ktor\u00fa zad\u00e1vate\u013e ur\u010dil v objedn\u00e1vke (najm\u00e4 osoba<\/p>\n<p style=\"text-align: center\">finan\u010dn\u00e9ho odd. zad\u00e1vate\u013ea) alebo na in\u00fa, zad\u00e1vate\u013eom aj nesk\u00f4r p\u00edsomne,<\/p>\n<p style=\"text-align: center\">preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom, vykon\u00e1vate\u013eovi ozn\u00e1men\u00fa emailov\u00fa adresu; m\u00f4\u017ee ju<\/p>\n<p style=\"text-align: center\">v\u0161ak zasla\u0165 v\u017edy aj na v\u0161eobecn\u00fa emailov\u00fa adresu zad\u00e1vate\u013ea, ktorou disponuje<\/p>\n<p style=\"text-align: center\">alebo ktor\u00e1 je uveden\u00e1 na webovom s\u00eddle zad\u00e1vate\u013ea, a to najm\u00e4 v\u00a0pr\u00edpadoch, ak sa<\/p>\n<p style=\"text-align: center\">z\u00a0adries uveden\u00fdch v\u00a0\u010dasti vety pred bodko\u010diarkou vr\u00e1ti ako nedoru\u010den\u00e1 alebo sa z<\/p>\n<p style=\"text-align: center\">nej nevr\u00e1ti vy\u017eiadan\u00e1 notifik\u00e1cia o doru\u010den\u00ed.<\/p>\n<p style=\"text-align: center\">12.3.2 Ak zad\u00e1vate\u013e umo\u017enil vykon\u00e1vate\u013eovi pr\u00edstup do svojho intern\u00e9ho elektronick\u00e9ho<\/p>\n<p style=\"text-align: center\">syst\u00e9mu, do\u00a0ktor\u00e9ho je mo\u017en\u00e9 nahra\u0165 aj fakt\u00fary, vykon\u00e1vate\u013e zasiela fakt\u00fary<\/p>\n<p style=\"text-align: center\">prednostne t\u00fdmto sp\u00f4sobom.<\/p>\n<p style=\"text-align: center\">12.3.3 Ak je medzi vykon\u00e1vate\u013eom a zad\u00e1vate\u013eom uzatvoren\u00e1 ZoEK, fakt\u00faru je mo\u017en\u00e9<\/p>\n<p style=\"text-align: center\">doru\u010dova\u0165 aj v s\u00falade s jej ustanoveniami (napr. cez MetriQ).<\/p>\n<p style=\"text-align: center\">12.3.4 Vykon\u00e1vate\u013e je opr\u00e1vnen\u00fd vyhovie\u0165 aj neskor\u0161ej \u017eiadosti zad\u00e1vate\u013ea na vystavenie<\/p>\n<p style=\"text-align: center\">papierovej fakt\u00fary.<\/p>\n<p style=\"text-align: center\">12.4 Fakt\u00fara mus\u00ed sp\u013a\u0148a\u0165 v\u0161etky n\u00e1le\u017eitosti da\u0148ov\u00e9ho dokladu, mus\u00ed by\u0165 vystaven\u00e1 v s\u00falade<\/p>\n<p style=\"text-align: center\">s\u00a0ustanoveniami t\u00fdchto VOP a mus\u00ed by\u0165 riadne doru\u010den\u00e1 zad\u00e1vate\u013eovi.<\/p>\n<p style=\"text-align: center\">12.5 K fakt\u00fare mus\u00ed by\u0165 prilo\u017een\u00e1 k\u00f3pia pr\u00edslu\u0161n\u00e9ho pracovn\u00e9ho v\u00fdkazu, preukazuj\u00faceho<\/p>\n<p style=\"text-align: center\">opr\u00e1vnenos\u0165 faktur\u00e1cie.<\/p>\n<p style=\"text-align: center\">12.6 V pr\u00edpade ome\u0161kania zad\u00e1vate\u013ea s \u00fahradou fakt\u00fary, je zad\u00e1vate\u013e povinn\u00fd vykon\u00e1vate\u013eovi<\/p>\n<p style=\"text-align: center\">zaplati\u0165 \u00farok z ome\u0161kania v\u00a0z\u00e1konnej v\u00fd\u0161ke z fakturovanej sumy za ka\u017ed\u00fd za\u010dat\u00fd de\u0148<\/p>\n<p style=\"text-align: center\">ome\u0161kania. T\u00fdmto ustanoven\u00edm nie s\u00fa dotknut\u00e9 in\u00e9 n\u00e1roky pre pr\u00edpad ome\u0161kania,<\/p>\n<p style=\"text-align: center\">vypl\u00fdvaj\u00face zo v\u0161eobecne z\u00e1v\u00e4zn\u00fdch pr\u00e1vnych predpisov.<\/p>\n<p style=\"text-align: center\">12.7 Ak je zad\u00e1vate\u013e (aj len s\u010dasti) v ome\u0161kan\u00ed s \u00fahradou akejko\u013evek fakt\u00fary (vr\u00e1tane fakt\u00fary za<\/p>\n<p style=\"text-align: center\">in\u00fa z\u00e1kazku), vykon\u00e1vate\u013e je opr\u00e1vnen\u00fd preru\u0161i\u0165 poskytovanie v\u0161etk\u00fdch slu\u017eieb (t. j. aj t\u00fdch,<\/p>\n<p style=\"text-align: center\">ktor\u00e9 sa net\u00fdkaj\u00fa danej z\u00e1kazky), pri\u010dom nezodpoved\u00e1 za\u00a0\u017eiadne \u0161kody, ktor\u00e9 v d\u00f4sledku<\/p>\n<p style=\"text-align: center\">pozastavenia slu\u017eieb zad\u00e1vate\u013e alebo tretia osoba utrp\u00ed. Ak opr\u00e1vnen\u00e9 pozastavenie trv\u00e1<\/p>\n<p style=\"text-align: center\">dlh\u0161ie ako 10 dn\u00ed, je vykon\u00e1vate\u013e opr\u00e1vnen\u00fd objedn\u00e1vku okam\u017eite vypoveda\u0165.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 13<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Garancia kvality a zodpovednos\u0165 za nedostatky<\/b><\/h5>\n<p style=\"text-align: center\">13.1 Vykon\u00e1vate\u013e je dr\u017eite\u013eom certifik\u00e1tov Integrovan\u00e9ho Syst\u00e9mu Mana\u017e\u00e9rstva ISO 9001:2015,<\/p>\n<p style=\"text-align: center\">ISO\u00a014001:2015 a ISO 45001:2018, ktor\u00e9 s\u00fa garanciou kvality poskytovan\u00fdch slu\u017eieb.<\/p>\n<p style=\"text-align: center\">Vykon\u00e1vate\u013e sa zav\u00e4zuje poskytova\u0165 slu\u017eby s vynalo\u017een\u00edm odbornej starostlivosti a\u00a0v\u00a0kvalite<\/p>\n<p style=\"text-align: center\">garantovanej v zmysle uveden\u00fdch certifik\u00e1tov.<\/p>\n<p style=\"text-align: center\">13.2 V z\u00e1ujme zabezpe\u010denia n\u00e1le\u017eitej kvality slu\u017eieb sa vykon\u00e1vate\u013e zav\u00e4zuje vykon\u00e1va\u0165<\/p>\n<p style=\"text-align: center\">ich\u00a0priebe\u017en\u00e9 monitorovanie a v pr\u00edpade, ak vid\u00ed na strane zad\u00e1vate\u013ea, odberate\u013ea alebo tretej<\/p>\n<p style=\"text-align: center\">osoby (napr. logistick\u00fd sklad) prek\u00e1\u017eky pre\u00a0dosiahnutie n\u00e1le\u017eitej kvality poskytovan\u00fdch<\/p>\n<p style=\"text-align: center\">slu\u017eieb, o tejto skuto\u010dnosti bezodkladne informuje bu\u010f osobu zodpovedn\u00fa za pracovn\u00fd<\/p>\n<p style=\"text-align: center\">postup, alebo osobu, ktor\u00e1 je opr\u00e1vnen\u00e1 zmeni\u0165 objedn\u00e1vku (bod 10.2 t\u00fdchto VOP). Ak<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013e oznamuje tak\u00fato skuto\u010dnos\u0165 \u00fastne, je povinn\u00fd pr\u00edslu\u0161n\u00fa inform\u00e1ciu n\u00e1sledne<\/p>\n<p style=\"text-align: center\">zaevidova\u0165 v\u00a0MetriQ, ak m\u00e1 zad\u00e1vate\u013e uzatvoren\u00fa licen\u010dn\u00fa zmluvu pod\u013ea \u010dl\u00e1nku 16 t\u00fdchto<\/p>\n<p style=\"text-align: center\">VOP, inak zasla\u0165 formou emailu osobe zodpovednej za pracovn\u00fd postup alebo osobe, ktor\u00e1 je<\/p>\n<p style=\"text-align: center\">opr\u00e1vnen\u00e1 zmeni\u0165 objedn\u00e1vku (bod 10.2 t\u00fdchto VOP), a\u00a0to za predpokladu, \u017ee kontaktn\u00e9<\/p>\n<p style=\"text-align: center\">\u00fadaje uvedenej osoby s\u00fa uveden\u00e9 v\u00a0objedn\u00e1vke, alebo ich zad\u00e1vate\u013e vykon\u00e1vate\u013eovi ozn\u00e1mil<\/p>\n<p style=\"text-align: center\">pod\u013ea bodu 10.4.2 t\u00fdchto VOP. Kontrolu dodr\u017eiavania kvality poskytovania slu\u017eieb je<\/p>\n<p style=\"text-align: center\">opr\u00e1vnen\u00e1 vykon\u00e1va\u0165 aj osoba zodpovedn\u00e1 za pracovn\u00fd postup alebo osoba, ktor\u00e1 je<\/p>\n<p style=\"text-align: center\">opr\u00e1vnen\u00e1 zmeni\u0165 objedn\u00e1vku (bod 10.2 t\u00fdchto VOP); t\u00e1to osoba v\u00a0pr\u00edpade vzniku<\/p>\n<p style=\"text-align: center\">pochybnost\u00ed o\u00a0kvalite poskytovan\u00fdch slu\u017eieb o\u00a0tejto skuto\u010dnosti bezodkladne informuje<\/p>\n<p style=\"text-align: center\">technika. Technik, po\u00a0prekonzultovan\u00ed a\u00a0potvrden\u00ed vzniknut\u00fdch pochybnost\u00ed o kvalite<\/p>\n<p style=\"text-align: center\">poskytovan\u00fdch slu\u017eieb s\u00a0osobou zodpovednou za pracovn\u00fd postup, pr\u00edpadne osobou, ktor\u00e1 je<\/p>\n<p style=\"text-align: center\">opr\u00e1vnen\u00e1 zmeni\u0165 objedn\u00e1vku (bod 10.2 t\u00fdchto VOP), m\u00f4\u017ee po preuk\u00e1zate\u013enom p\u00edsomnom<\/p>\n<p style=\"text-align: center\">s\u00fahlase tejto osoby nariadi\u0165 vykonanie opakovanej kontroly komponentov spojenej<\/p>\n<p style=\"text-align: center\">s\u00a0odstr\u00e1nen\u00edm pr\u00edpadn\u00fdch zisten\u00fdch nedostatkov; o tejto skuto\u010dnosti vyhotov\u00ed p\u00edsomn\u00fd<\/p>\n<p style=\"text-align: center\">z\u00e1znam, ktor\u00fd podp\u00ed\u0161e na jednej strane technik a\u00a0na\u00a0druhej osoba zodpovedn\u00e1 za\u00a0pracovn\u00fd<\/p>\n<p style=\"text-align: center\">postup alebo osoba, ktor\u00e1 je opr\u00e1vnen\u00e1 zmeni\u0165 objedn\u00e1vku (bod 10.2 t\u00fdchto VOP).<\/p>\n<p style=\"text-align: center\">Ak\u00a0sa\u00a0opakovanou kontrolou preuk\u00e1\u017ee chybn\u00e9 poskytnutie slu\u017eieb, vykon\u00e1vate\u013e nem\u00e1 n\u00e1rok<\/p>\n<p style=\"text-align: center\">na\u00a0odmenu za\u00a0\u010das vykon\u00e1vania opakovanej kontroly. Ak sa opakovanou kontrolou<\/p>\n<p style=\"text-align: center\">nepreuk\u00e1\u017ee chybn\u00e9 poskytnutie slu\u017eieb, \u010das opakovanej kontroly zaznamenan\u00fd v pracovnom<\/p>\n<p style=\"text-align: center\">v\u00fdkaze sa\u00a0pova\u017euje za \u010das poskytovania slu\u017eieb, za ktor\u00fd patr\u00ed vykon\u00e1vate\u013eovi odmena<\/p>\n<p style=\"text-align: center\">v\u00a0rovnakej v\u00fd\u0161ke, ako za\u00a0be\u017en\u00e9 poskytovanie slu\u017eieb pod\u013ea pr\u00edslu\u0161nej objedn\u00e1vky v\u00a0s\u00falade<\/p>\n<p style=\"text-align: center\">s\u00a0ustanoveniami t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">13.3 V pr\u00edpade, \u017ee sa po poskytnut\u00ed slu\u017eieb, najnesk\u00f4r v\u0161ak v priebehu prvej mont\u00e1\u017ee<\/p>\n<p style=\"text-align: center\">komponentov do\u00a0pr\u00edslu\u0161nej veci, ktorej prvou priamou s\u00fa\u010das\u0165ou je komponent (napr. v\u00e4\u010d\u0161\u00ed<\/p>\n<p style=\"text-align: center\">komponent, syst\u00e9mov\u00fd komponent, modul, integrovan\u00fd modul, automobil a pod.) zist\u00ed, \u017ee<\/p>\n<p style=\"text-align: center\">slu\u017eby neboli poskytnut\u00e9 v garantovanej kvalite, zad\u00e1vate\u013e je povinn\u00fd zisten\u00e9 nedostatky<\/p>\n<p style=\"text-align: center\">(vady) poskytnut\u00fdch slu\u017eieb (\u010falej len \u201enedostatky\u201c) p\u00edsomne, preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom,<\/p>\n<p style=\"text-align: center\">ozn\u00e1mi\u0165 vykon\u00e1vate\u013eovi (\u010falej len \u201ereklam\u00e1cia\u201d), a to bez\u00a0zbyto\u010dn\u00e9ho odkladu, najnesk\u00f4r<\/p>\n<p style=\"text-align: center\">v\u0161ak do 2 pracovn\u00fdch dn\u00ed, od kedy sa\u00a0zad\u00e1vate\u013e o\u00a0pr\u00edslu\u0161nom nedostatku dozvie; v opa\u010dnom<\/p>\n<p style=\"text-align: center\">pr\u00edpade uplynut\u00edm uvedenej lehoty zad\u00e1vate\u013e str\u00e1ca pr\u00e1vo uplat\u0148ova\u0165 si ak\u00e9ko\u013evek n\u00e1roky<\/p>\n<p style=\"text-align: center\">zo\u00a0zodpovednosti za\u00a0nedostatky poskytnut\u00fdch slu\u017eieb (\u010falej len \u201ezodpovednos\u0165<\/p>\n<p style=\"text-align: center\">za\u00a0nedostatky\u201c). Bez oh\u013eadu na prv uveden\u00e9, pr\u00e1vo uplatni\u0165 reklam\u00e1ciu, resp. n\u00e1rok<\/p>\n<p style=\"text-align: center\">zo\u00a0zodpovednosti za nedostatky zanik\u00e1 najnesk\u00f4r po\u00a06\u00a0mesiacoch od poskytnutia slu\u017eby,<\/p>\n<p style=\"text-align: center\">ktorej sa reklam\u00e1cia t\u00fdka. Neuplatnenie reklam\u00e1cie pod\u013ea tohto bodu zbavuje vykon\u00e1vate\u013ea<\/p>\n<p style=\"text-align: center\">zodpovednosti za pr\u00edpadn\u00fa \u0161kodu, ktorej bolo (aspo\u0148 teoreticky) mo\u017en\u00e9 uplatnen\u00edm<\/p>\n<p style=\"text-align: center\">reklam\u00e1cie a jej vybaven\u00edm zo strany vykon\u00e1vate\u013ea, pred\u00eds\u0165.<\/p>\n<p style=\"text-align: center\">13.4 Vykon\u00e1vate\u013e nezodpoved\u00e1, bez oh\u013eadu na in\u00e9 ustanovenia t\u00fdchto VOP, za nedostatky,<\/p>\n<p style=\"text-align: center\">ome\u0161kania alebo poru\u0161enie zmluvn\u00fdch povinnost\u00ed, ktor\u00e9 vznikli z d\u00f4vodu:<\/p>\n<p style=\"text-align: center\">a) nevhodn\u00e9ho alebo nespr\u00e1vneho manipulovania s\u00a0predmetom poskytovania slu\u017eby<\/p>\n<p style=\"text-align: center\">(najm\u00e4 komponentom) po\u00a0poskytnut\u00ed slu\u017eby zo strany inej osoby, ako vykon\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">b) ak vykon\u00e1vate\u013e ozna\u010dil predmet slu\u017eby alebo jeho \u010das\u0165 ako nevyhovuj\u00faci,<\/p>\n<p style=\"text-align: center\">resp.\u00a0nezodpovedaj\u00faci podmienkam pod\u013ea pracovn\u00e9ho postupu a\u00a0zad\u00e1vate\u013e (alebo osoba<\/p>\n<p style=\"text-align: center\">na\u00a0jeho strane, napr. odberate\u013e) tak\u00fdto predmet slu\u017eby (najm\u00e4 komponent) napriek tejto<\/p>\n<p style=\"text-align: center\">skuto\u010dnosti uvo\u013enil pre\u00a0\u010fal\u0161ie pou\u017eitie, resp. do \u010fal\u0161ieho obehu,<\/p>\n<p style=\"text-align: center\">c) ch\u00fdb v pracovnom postupe, ktor\u00fd v\u0161ak bol zad\u00e1vate\u013eom riadne ods\u00fahlasen\u00fd,<\/p>\n<p style=\"text-align: center\">d) nesplnenia povinnosti ozna\u010di\u0165 komponent ako bezpe\u010dnostn\u00fd diel pod\u013ea bodu 8.5 t\u00fdchto<\/p>\n<p style=\"text-align: center\">VOP,<\/p>\n<p style=\"text-align: center\">e) v\u00fdskytu okolnost\u00ed vy\u0161\u0161ej moci, pri\u010dom za tak\u00fato okolnos\u0165 sa pova\u017euje a\/ v\u00fdnimo\u010dn\u00e1<\/p>\n<p style=\"text-align: center\">okolnos\u0165, ktor\u00e1 nebola zmluvnou stranou predv\u00eddate\u013en\u00e1 a\/alebo b\/ okolnos\u0165, pri ktorej<\/p>\n<p style=\"text-align: center\">zmluvn\u00e1 strana vynalo\u017eila v\u0161etko \u00fasilie, ktor\u00e9 od\u00a0nej mo\u017eno spravodlivo po\u017eadova\u0165, aby<\/p>\n<p style=\"text-align: center\">jej vplyv odvr\u00e1tila, pri\u010dom v \u010dase vzniku jednej z tak\u00fdchto okolnost\u00ed nebola t\u00e1to zmluvn\u00e1<\/p>\n<p style=\"text-align: center\">strana v\u00a0ome\u0161kan\u00ed s\u00a0plnen\u00edm t\u00fdch svojich povinnost\u00ed, pre ktor\u00e9 (hoci aj spolu<\/p>\n<p style=\"text-align: center\">s\u00a0okolnos\u0165ami vy\u0161\u0161ej moci) vznikol stav, pri ktorom sa chce dovol\u00e1va\u0165 okolnost\u00ed vy\u0161\u0161ej<\/p>\n<p style=\"text-align: center\">moci; za okolnosti vy\u0161\u0161ej moci sa pova\u017euje najm\u00e4 (av\u0161ak nielen): vojna, inv\u00e1zia, akty<\/p>\n<p style=\"text-align: center\">zahrani\u010dn\u00e9ho nepriate\u013ea, cudz\u00edch nepriate\u013esk\u00fdch aktov, ob\u010dianska vojna, vzbura,<\/p>\n<p style=\"text-align: center\">revolu\u010dn\u00e9 povstanie obyvate\u013estva alebo in\u00e9 verejn\u00e9 nepokoje, d\u00f4sledok vojenskej alebo<\/p>\n<p style=\"text-align: center\">uzurpa\u010dnej moci, konfi\u0161k\u00e1cie alebo zn\u00e1rodnenia alebo zhabania alebo zni\u010denia na<\/p>\n<p style=\"text-align: center\">z\u00e1klade pr\u00edkazu alebo pri\u00a0v\u00fdkone pr\u00edkazu \u0161t\u00e1tnych alebo in\u00fdch org\u00e1nov verejnej moci,<\/p>\n<p style=\"text-align: center\">d\u00f4sledky p\u00f4sobenia akejko\u013evek vojenskej zbrane vyu\u017e\u00edvaj\u00facej \u0161tiepenie jadra alebo<\/p>\n<p style=\"text-align: center\">r\u00e1dioakt\u00edvnu silu, bez oh\u013eadu na to, \u010di v \u010dase mieru alebo vojny, hav\u00e1rie, \u017eiveln\u00e9<\/p>\n<p style=\"text-align: center\">pohromy, dlhodobej\u0161ie v\u00fdpadky elektrickej energie, kr\u00edzov\u00e1 situ\u00e1cia alebo in\u00e1 obdobn\u00e1<\/p>\n<p style=\"text-align: center\">v\u00fdnimo\u010dn\u00e1 okolnos\u0165, vr\u00e1tane v\u00fdpadku tovarov na \u00fazem\u00ed Slovenskej republiky, ktor\u00e9 s\u00fa<\/p>\n<p style=\"text-align: center\">potrebn\u00e9 na\u00a0riadne poskytnutie slu\u017eieb a ktor\u00e9 je povinn\u00fd zabezpe\u010di\u0165 vykon\u00e1vate\u013e;<\/p>\n<p style=\"text-align: center\">za\u00a0okolnosti vy\u0161\u0161ej moci sa nepova\u017euj\u00fa okolnosti, ktor\u00e9 vypl\u00fdvaj\u00fa v\u00fdlu\u010dne z osobn\u00fdch<\/p>\n<p style=\"text-align: center\">alebo majetkov\u00fdch pomerov zmluvnej strany, pr\u00edpadne z obchodn\u00fdch zvyklost\u00ed, vr\u00e1tane<\/p>\n<p style=\"text-align: center\">nedostatku kvalifikovanej pracovnej sily, neplnenie si svojich povinnost\u00ed vo\u010di zmluvnej<\/p>\n<p style=\"text-align: center\">strane zo\u00a0strany tret\u00edch os\u00f4b, nepriazniv\u00e1 ekonomick\u00e1 situ\u00e1cia zmluvnej strany.<\/p>\n<p style=\"text-align: center\">13.5 Zad\u00e1vate\u013e je povinn\u00fd poskytn\u00fa\u0165 vykon\u00e1vate\u013eovi v\u0161etku potrebn\u00fa (najm\u00e4, ale nielen<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom vy\u017eiadan\u00fa) s\u00fa\u010dinnos\u0165 pri preverovan\u00ed reklam\u00e1cie, najm\u00e4 je povinn\u00fd<\/p>\n<p style=\"text-align: center\">poskytn\u00fa\u0165 fotodokument\u00e1ciu, podklady, z\u00e1znamy komunik\u00e1cie, d\u00e1ta, ktor\u00fdmi zad\u00e1vate\u013e<\/p>\n<p style=\"text-align: center\">alebo odberate\u013e disponuje a ktor\u00e9 sa t\u00fdkaj\u00fa alebo sa m\u00f4\u017eu t\u00fdka\u0165 reklam\u00e1cie, resp.<\/p>\n<p style=\"text-align: center\">reklamovanej slu\u017eby.<\/p>\n<p style=\"text-align: center\">13.5.1 Ome\u0161kanie so splnen\u00edm povinnosti zad\u00e1vate\u013ea pod\u013ea bodu 13.5 tohto \u010dl\u00e1nku o\u00a0viac<\/p>\n<p style=\"text-align: center\">ako 5 pracovn\u00fdch dn\u00ed m\u00e1 za n\u00e1sledok z\u00e1nik n\u00e1rokov vypl\u00fdvaj\u00facich zo\u00a0zodpovednosti<\/p>\n<p style=\"text-align: center\">za nedostatky na z\u00e1klade uplatnenej reklam\u00e1cie.<\/p>\n<p style=\"text-align: center\">13.6 Reklam\u00e1cia sa mus\u00ed za\u010da\u0165 vybavova\u0165 bez zbyto\u010dn\u00e9ho odkladu po jej uplatnen\u00ed, najnesk\u00f4r<\/p>\n<p style=\"text-align: center\">do\u00a03 pracovn\u00fdch dn\u00ed od jej uplatnenia a vyrie\u0161en\u00e1 bude v \u010do najkrat\u0161om mo\u017enom \u010dase.<\/p>\n<p style=\"text-align: center\">Vykon\u00e1vate\u013e sa zav\u00e4zuje reklam\u00e1ciu uzna\u0165 alebo zamietnu\u0165 do 30 pracovn\u00fdch dn\u00ed<\/p>\n<p style=\"text-align: center\">od\u00a0\u00a0uplatnenia reklam\u00e1cie. O \u010das, po\u010das ktor\u00e9ho nem\u00f4\u017ee vykon\u00e1vate\u013e posudzova\u0165 reklam\u00e1ciu<\/p>\n<p style=\"text-align: center\">v d\u00f4sledku n\u00edm vy\u017eiadanej s\u00fa\u010dinnosti pod\u013ea bodu 13.5 tohto \u010dl\u00e1nku (t. j. o \u010das od vy\u017eiadania<\/p>\n<p style=\"text-align: center\">do\u00a0poskytnutia s\u00fa\u010dinnosti), sa lehota pod\u013ea predch\u00e1dzaj\u00facej vety predl\u017euje.<\/p>\n<p style=\"text-align: center\">13.6.1 Zad\u00e1vate\u013e m\u00e1 pr\u00e1vo v\u00a0pr\u00edpade opr\u00e1vnenej reklam\u00e1cie na primeran\u00fa z\u013eavu z ceny<\/p>\n<p style=\"text-align: center\">fakturovanej za z\u00e1kazku; uveden\u00e9 plat\u00ed len v pr\u00edpade, ak vykon\u00e1vate\u013e na z\u00e1klade<\/p>\n<p style=\"text-align: center\">uplatnenej reklam\u00e1cie v lehote na uznanie alebo zamietnutie reklam\u00e1cie (bod 13.6<\/p>\n<p style=\"text-align: center\">tohto \u010dl\u00e1nku) neozn\u00e1mi zad\u00e1vate\u013eovi, \u017ee zabezpe\u010d\u00ed bezplatn\u00e9 odstr\u00e1nenie zisten\u00fdch<\/p>\n<p style=\"text-align: center\">nedostatkov. Pr\u00e1vo vo\u013eby o\u00a0sp\u00f4sobe rie\u0161enia reklam\u00e1cie m\u00e1 vykon\u00e1vate\u013e. V\u00a0pr\u00edpade<\/p>\n<p style=\"text-align: center\">bezplatn\u00e9ho odstr\u00e1nenia zisten\u00e9ho nedostatku vykon\u00e1vate\u013eom, nem\u00e1 zad\u00e1vate\u013e pr\u00e1vo<\/p>\n<p style=\"text-align: center\">na\u00a0primeran\u00fa z\u013eavu z ceny pod\u013ea prvej vety tohto bodu.<\/p>\n<p style=\"text-align: center\">13.6.2 V pr\u00edpade opr\u00e1vnenej reklam\u00e1cie t\u00fdkaj\u00facej sa slu\u017eieb, predmetom ktor\u00fdch boli<\/p>\n<p style=\"text-align: center\">slu\u017eby pod\u013ea bodu 3.1 p\u00edsm. a) t\u00fdchto VOP, m\u00e1 vykon\u00e1vate\u013e pr\u00e1vo po\u017eiada\u0165<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013ea o op\u00e4tovn\u00e9 dodanie v\u0161etk\u00fdch komponentov (s v\u00fdnimkou t\u00fdch, ktor\u00e9 u\u017e<\/p>\n<p style=\"text-align: center\">preuk\u00e1zate\u013ene boli zapracovan\u00e9 do veci, s\u00fa\u010das\u0165ou ktor\u00fdch s\u00fa dan\u00e9 komponenty),<\/p>\n<p style=\"text-align: center\">ktor\u00e9 boli predmetom poskytovania reklamovanej slu\u017eby tak, aby vykon\u00e1vate\u013e<\/p>\n<p style=\"text-align: center\">mohol vykona\u0165 ich opakovan\u00fa kontrolu a bezplatne odstr\u00e1ni\u0165 pr\u00edpadn\u00e9 chyby<\/p>\n<p style=\"text-align: center\">reklamovanej slu\u017eby aj na ostatn\u00fdch komponentoch a pred\u00eds\u0165 tak pr\u00edpadnej \u0161kode,<\/p>\n<p style=\"text-align: center\">pri\u010dom zad\u00e1vate\u013e je povinn\u00fd tejto \u017eiadosti vyhovie\u0165; poru\u0161enie tejto povinnosti<\/p>\n<p style=\"text-align: center\">zo\u00a0strany zad\u00e1vate\u013ea m\u00e1 za n\u00e1sledok z\u00e1nik pr\u00e1v zo zodpovednosti za nedostatky<\/p>\n<p style=\"text-align: center\">uplatnen\u00fdch reklam\u00e1ciou; ustanovenie \u00a0bodu 14.4.1 t\u00fdchto VOP t\u00fdm nie je dotknut\u00e9.<\/p>\n<p style=\"text-align: center\">13.6.3 Zad\u00e1vate\u013e m\u00e1 pr\u00e1vo zabezpe\u010di\u0165, vo v\u00fdnimo\u010dn\u00fdch pr\u00edpadoch, odstr\u00e1nenie<\/p>\n<p style=\"text-align: center\">nedostatku prostredn\u00edctvom tretej osoby na n\u00e1klady vykon\u00e1vate\u013ea, pri\u010dom v\u0161ak pre<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p>\n<p style=\"text-align: center\">n\u00e1hradu takto vzniknut\u00fdch n\u00e1kladov zo strany vykon\u00e1vate\u013ea musia by\u0165 splnen\u00e9 v\u0161etky<\/p>\n<p style=\"text-align: center\">nasleduj\u00face podmienky:<\/p>\n<p style=\"text-align: center\">a) zad\u00e1vate\u013e riadne uplatnil reklam\u00e1ciu v\u00a0zmysle t\u00fdchto VOP a vykon\u00e1vate\u013e<\/p>\n<p style=\"text-align: center\">nevyu\u017eil mo\u017enos\u0165 vyrie\u0161i\u0165 reklam\u00e1ciu, resp. reklam\u00e1ciu nevybavil v\u00a0lehote<\/p>\n<p style=\"text-align: center\">pod\u013ea t\u00fdchto VOP, pr\u00edpadne v lehote pod\u013ea preuk\u00e1zate\u013enej osobitnej p\u00edsomnej<\/p>\n<p style=\"text-align: center\">dohody s\u00a0vykon\u00e1vate\u013eom, alebo ak vykon\u00e1vate\u013e p\u00edsomne, preuk\u00e1zate\u013en\u00fdm<\/p>\n<p style=\"text-align: center\">sp\u00f4sobom, s\u00fahlasil s\u00a0odstr\u00e1nen\u00edm nedostatku inou osobou,<\/p>\n<p style=\"text-align: center\">b) ak ide o\u00a0z\u00e1kazku pod\u013ea bodu 3.1 p\u00edsm. a) t\u00fdchto VOP, zad\u00e1vate\u013e umo\u017enil<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eovi vykonanie kontroly v\u00fdsledku z\u00e1kazky (najm\u00e4 formou<\/p>\n<p style=\"text-align: center\">opakovanej kontroly dielov, ktor\u00fdch sa z\u00e1kazka t\u00fdka, pod\u013ea bodu 13.2 alebo<\/p>\n<p style=\"text-align: center\">13.6.2 tohto \u010dl\u00e1nku) a\u00a0vykon\u00e1vate\u013e n\u00e1pravu nezabezpe\u010dil, alebo mo\u017enos\u0165<\/p>\n<p style=\"text-align: center\">vykonania kontroly v\u00a0primeranej lehote nevyu\u017eil,<\/p>\n<p style=\"text-align: center\">c) opakovan\u00e9 triedenie\/oprava\/ resp. in\u00e1 slu\u017eba, ktorou sa odstra\u0148uje nedostatok<\/p>\n<p style=\"text-align: center\">tre\u0165ou osobou, je realizovan\u00e1 v porovnate\u013enom rozsahu ako z\u00e1kazka, ktorej sa<\/p>\n<p style=\"text-align: center\">odstra\u0148ovanie nedostatku t\u00fdka (najm\u00e4 \u010do do \u010dasovej n\u00e1ro\u010dnosti, pracovn\u00e9ho<\/p>\n<p style=\"text-align: center\">postupu a\u00a0n\u00e1kladov na odstr\u00e1nenie nedostatku v\u00a0porovnan\u00ed s\u00a0cenou z\u00e1kazky)<\/p>\n<p style=\"text-align: center\">a\u00a0vykon\u00e1vate\u013eovi boli predlo\u017een\u00e9 relevantn\u00e9 doklady, preukazuj\u00face tento<\/p>\n<p style=\"text-align: center\">porovnate\u013en\u00fd rozsah.<\/p>\n<p style=\"text-align: center\">Zad\u00e1vate\u013e sa s\u00a0vykon\u00e1vate\u013eom m\u00f4\u017eu p\u00edsomne, preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom,<\/p>\n<p style=\"text-align: center\">dohodn\u00fa\u0165 aj na in\u00fdch podmienkach n\u00e1hrady n\u00e1kladov pod\u013ea tohto bodu.<\/p>\n<p style=\"text-align: center\">13.7 V pr\u00edpade, ak zad\u00e1vate\u013e pou\u017e\u00edva \u0161tandardne 8D-Report, vykon\u00e1vate\u013e na po\u017eiadanie poskytne<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013eovi 8D-Report pod\u013ea 8D term\u00ednov.<\/p>\n<p style=\"text-align: center\">13.8 V pr\u00edpade vyhotovenia p\u00edsomn\u00e9ho z\u00e1znamu o sp\u00f4sobe vybavenia reklam\u00e1cie mus\u00ed tento by\u0165<\/p>\n<p style=\"text-align: center\">podp\u00edsan\u00fd a\u00a0opr\u00e1vnenou osobou vykon\u00e1vate\u013ea uvedenou v\u00a0bode 10.1 t\u00fdchto VOP a<\/p>\n<p style=\"text-align: center\">za\u00a0zad\u00e1vate\u013ea osobou, ktor\u00e1 reklam\u00e1ciu v mene zad\u00e1vate\u013ea podala alebo osobou pod\u013ea bodu<\/p>\n<p style=\"text-align: center\">10.2 t\u00fdchto VOP. Zad\u00e1vate\u013e je opr\u00e1vnen\u00fd v p\u00edsomnom z\u00e1zname uvies\u0165 ak\u00e9ko\u013evek svoje<\/p>\n<p style=\"text-align: center\">stanovisk\u00e1.<\/p>\n<p style=\"text-align: center\">13.9 Zmluvn\u00e9 strany sa m\u00f4\u017eu v p\u00edsomnom z\u00e1zname o sp\u00f4sobe vybavenia reklam\u00e1cie v\u017edy<\/p>\n<p style=\"text-align: center\">dohodn\u00fa\u0165 aj\u00a0na inom sp\u00f4sobe jej vybavenia, resp. Rie\u0161enia.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 14<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Vlastn\u00edctvo komponentov, zodpovednos\u0165 za \u0161kodu a jej n\u00e1hrada<\/b><\/h5>\n<p style=\"text-align: center\">14.1 Vykon\u00e1vate\u013e sa nest\u00e1va vlastn\u00edkom komponentov prevzat\u00fdch za \u00fa\u010delom realiz\u00e1cie z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">14.2 Vykon\u00e1vate\u013e zodpoved\u00e1 za zavinen\u00e9 konanie pracovn\u00edkov vykon\u00e1vate\u013ea, ktor\u00fdm d\u00f4jde<\/p>\n<p style=\"text-align: center\">k\u00a0po\u0161kodeniu, strate alebo zni\u010deniu komponentov, ktor\u00e9 prevzal od\u00a0zad\u00e1vate\u013ea (pr\u00edp.<\/p>\n<p style=\"text-align: center\">odberate\u013ea) za \u00fa\u010delom realiz\u00e1cie z\u00e1kazky, ak k tak\u00e9muto konaniu do\u0161lo v priebehu realiz\u00e1cie<\/p>\n<p style=\"text-align: center\">z\u00e1kazky; za tak\u00e9to zavinen\u00e9 konanie v\u0161ak nezodpoved\u00e1 v pr\u00edpade, ak by k po\u0161kodeniu, strate<\/p>\n<p style=\"text-align: center\">alebo zni\u010deniu do\u0161lo bez oh\u013eadu na tak\u00e9to zavinen\u00e9 konania alebo v pr\u00edpade, ak i\u0161lo<\/p>\n<p style=\"text-align: center\">o\u00a0konanie, ktor\u00fdm pracovn\u00edk vykon\u00e1vate\u013ea odvracal priamo hroziace nebezpe\u010denstvo, ktor\u00e9<\/p>\n<p style=\"text-align: center\">s\u00e1m nevyvolal alebo ak po\u0161kodenie sp\u00f4sobil v nutnej obrane proti hroziacemu alebo<\/p>\n<p style=\"text-align: center\">trvaj\u00facemu \u00fatoku. Vykon\u00e1vate\u013e nezodpoved\u00e1 za \u0161kodu v\u00a0pr\u00edpadoch stanoven\u00fdch z\u00e1konom<\/p>\n<p style=\"text-align: center\">(napr. ak poru\u0161enie povinnost\u00ed bolo sp\u00f4soben\u00e9 okolnos\u0165ami vylu\u010duj\u00facimi zodpovednos\u0165 a<\/p>\n<p style=\"text-align: center\">v\u00a0pr\u00edpadoch \u0161kody sp\u00f4sobenej okolnos\u0165ami vy\u0161\u0161ej moci ako je definovan\u00e1 v bode 13.4<\/p>\n<p style=\"text-align: center\">p\u00edsm.\u00a0 e) \u00a0t\u00fdchto VOP).<\/p>\n<p style=\"text-align: center\">14.3 V pr\u00edpade vzniku \u0161kody, za ktor\u00fa vykon\u00e1vate\u013e zodpoved\u00e1 pod\u013ea bodu 14.2 tohto \u010dl\u00e1nku,<\/p>\n<p style=\"text-align: center\">sa\u00a0\u0161koda uhr\u00e1dza uveden\u00edm do p\u00f4vodn\u00e9ho stavu alebo pe\u0148a\u017enou n\u00e1hradou; pr\u00e1vo vo\u013eby<\/p>\n<p style=\"text-align: center\">m\u00e1\u00a0vykon\u00e1vate\u013e.<\/p>\n<p style=\"text-align: center\">14.4 Limity n\u00e1hrady \u0161kody, za ktor\u00fa zodpoved\u00e1 vykon\u00e1vate\u013e<\/p>\n<p style=\"text-align: center\">14.4.1 Vykon\u00e1vate\u013e zodpoved\u00e1 za \u0161kodu, ktor\u00fa sp\u00f4sobil v d\u00f4sledku nedostatkov<\/p>\n<p style=\"text-align: center\">poskytnut\u00fdch slu\u017eieb (chybn\u00e9ho plnenia) a neodstr\u00e1nil ju v r\u00e1mci rie\u0161enia<\/p>\n<p style=\"text-align: center\">reklam\u00e1cie, ktor\u00fa si zad\u00e1vate\u013e riadne uplatnil v\u00a0s\u00falade s\u00a0t\u00fdmito VOP. Ak zad\u00e1vate\u013e<\/p>\n<p style=\"text-align: center\">neposkytol vykon\u00e1vate\u013eovi komponenty na\u00a0z\u00e1klade \u017eiadosti vykon\u00e1vate\u013ea pod\u013ea<\/p>\n<p style=\"text-align: center\">bodu 13.6.2 t\u00fdchto VOP na\u00a0prekontrolovanie, nem\u00e1 n\u00e1rok na n\u00e1hradu \u0161kody, ktor\u00e1<\/p>\n<p style=\"text-align: center\">v\u00a0d\u00f4sledku tejto nerealizovanej kontroly vznikne, resp. \u0161kody, ktorej sa dalo takouto<\/p>\n<p style=\"text-align: center\">bezplatnou kontrolou pred\u00eds\u0165.<\/p>\n<p style=\"text-align: center\">14.4.2 Vykon\u00e1vate\u013e zodpoved\u00e1 tie\u017e za \u0161kodu, ktor\u00fa sp\u00f4sobil zad\u00e1vate\u013eovi pri v\u00fdkone svojej<\/p>\n<p style=\"text-align: center\">\u010dinnosti na inom majetku zad\u00e1vate\u013ea, ako tom, ktor\u00e9ho sa t\u00fdka ustanovenie bodu<\/p>\n<p style=\"text-align: center\">14.4.1 tohto \u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">14.4.3 V pr\u00edpadoch vzniku n\u00e1roku na n\u00e1hradu \u0161kody, je vykon\u00e1vate\u013e povinn\u00fd uplatni\u0165<\/p>\n<p style=\"text-align: center\">n\u00e1rok na poistn\u00e9 plnenie z\u00a0titulu \u0161kodovej udalosti u\u00a0svojej pois\u0165ovne.<\/p>\n<p style=\"text-align: center\">14.4.4 Vykon\u00e1vate\u013e poskytuje n\u00e1hradu \u0161kody v plnom rozsahu, maxim\u00e1lne v\u0161ak do v\u00fd\u0161ky<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom prijat\u00e9ho, resp. pois\u0165ov\u0148ou vykon\u00e1vate\u013ea vyplaten\u00e9ho poistn\u00e9ho<\/p>\n<p style=\"text-align: center\">plnenia z poistenia zodpovednosti za \u0161kodu, ktor\u00e9 m\u00e1 vykon\u00e1vate\u013e uzatvoren\u00e9<\/p>\n<p style=\"text-align: center\">so\u00a0svojou pois\u0165ov\u0148ou, s odkladacou podmienkou v\u00fdplaty tak\u00e9hoto poistn\u00e9ho plnenia<\/p>\n<p style=\"text-align: center\">zo strany pois\u0165ovne. Ak pois\u0165ov\u0148a nepouk\u00e1\u017ee poistn\u00e9 plnenie priamo zad\u00e1vate\u013eovi,<\/p>\n<p style=\"text-align: center\">ale ho poskytne vykon\u00e1vate\u013eovi, ten pouk\u00e1\u017ee takto prijat\u00e9 plnenie od pois\u0165ovne<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013ea do 15 dn\u00ed odo d\u0148a, kedy poistn\u00e9 plnenie od\u00a0pois\u0165ovne prijal<\/p>\n<p style=\"text-align: center\">a\u00a0zad\u00e1vate\u013e mu p\u00edsomne, preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom, ur\u010dil \u010d\u00edslo \u00fa\u010dtu, na\u00a0ktor\u00e9 mu<\/p>\n<p style=\"text-align: center\">m\u00e1 by\u0165 n\u00e1hrada \u0161kody pouk\u00e1zan\u00e1; uveden\u00e9 sa neuplatn\u00ed v rozsahu \u00fahrady, ktor\u00fa<\/p>\n<p style=\"text-align: center\">po\u00a0vz\u00e1jomnej dohode vyplatil vykon\u00e1vate\u013e zad\u00e1vate\u013eovi pred pouk\u00e1zan\u00edm plnenia<\/p>\n<p style=\"text-align: center\">zo\u00a0strany pois\u0165ovne.<\/p>\n<p style=\"text-align: center\">14.4.5 Ak z\u00a0ak\u00e9hoko\u013evek d\u00f4vodu pois\u0165ov\u0148a vykon\u00e1vate\u013ea nepouk\u00e1\u017ee poistn\u00e9 plnenie<\/p>\n<p style=\"text-align: center\">zo\u00a0\u0161kodovej udalosti najnesk\u00f4r do 6 mesiacov odo d\u0148a, kedy vykon\u00e1vate\u013e uplatnil<\/p>\n<p style=\"text-align: center\">n\u00e1rok na poistn\u00e9 plnenie, vykon\u00e1vate\u013e sa zav\u00e4zuje poskytn\u00fa\u0165 zad\u00e1vate\u013eovi plnenie<\/p>\n<p style=\"text-align: center\">z\u00a0uplatnen\u00e9ho n\u00e1roku zad\u00e1vate\u013ea zo zodpovednosti za \u0161kodu maxim\u00e1lne do v\u00fd\u0161ky<\/p>\n<p style=\"text-align: center\">hodnoty z\u00e1kazky, ktorej sa \u0161kodov\u00e1 udalos\u0165 t\u00fdka. Pri z\u00e1kazk\u00e1ch trvaj\u00facich dlh\u0161ie<\/p>\n<p style=\"text-align: center\">ako\u00a01\u00a0mesiac sa hodnota z\u00e1kazky ur\u010d\u00ed ako priemer hodn\u00f4t z\u00e1kazky (fakturovan\u00fdch<\/p>\n<p style=\"text-align: center\">s\u00fam bez DPH) vypo\u010d\u00edtan\u00fd z\u00a0posledn\u00fdch 6 mesiacov vykon\u00e1vania z\u00e1kazky; ak v\u0161ak<\/p>\n<p style=\"text-align: center\">z\u00e1kazka trvala viac ako 1 mesiac, ale menej ako 6 mesiacov, priemer sa vypo\u010d\u00edta<\/p>\n<p style=\"text-align: center\">z\u00a0mesiacov trvania z\u00e1kazky. Zad\u00e1vate\u013e a vykon\u00e1vate\u013e sa m\u00f4\u017eu p\u00edsomne,<\/p>\n<p style=\"text-align: center\">preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom, dohodn\u00fa\u0165 aj inak. T\u00fdmto nie je dotknut\u00e9 ustanovenie<\/p>\n<p style=\"text-align: center\">bodu 14.4.4 tohto \u010dl\u00e1nku, t. j. ak pois\u0165ov\u0148a vykon\u00e1vate\u013ea vyplat\u00ed poistn\u00e9 plnenie<\/p>\n<p style=\"text-align: center\">po\u00a0tom, ako vykon\u00e1vate\u013e plnil pod\u013ea prvej vety tohto bodu, zad\u00e1vate\u013e m\u00e1 z\u00a0poistn\u00e9ho<\/p>\n<p style=\"text-align: center\">plnenia poskytnut\u00e9ho pois\u0165ov\u0148ou n\u00e1rok na rozdiel medzi v\u00fd\u0161kou poistn\u00e9ho plnenia<\/p>\n<p style=\"text-align: center\">a\u00a0plnen\u00edm prijat\u00fdm pod\u013ea prvej vety tohto bodu; ak zad\u00e1vate\u013e obdr\u017eal viac, ako mu<\/p>\n<p style=\"text-align: center\">patr\u00ed (najm\u00e4 v\u00a0d\u00f4sledku priameho plnenia od\u00a0pois\u0165ovne), rozdiel je povinn\u00fd vr\u00e1ti\u0165<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eovi.<\/p>\n<p style=\"text-align: center\">14.4.6 Pre pr\u00edpad, ak by pois\u0165ov\u0148a vykon\u00e1vate\u013ea z\u00a0ak\u00e9hoko\u013evek d\u00f4vodu (s v\u00fdnimkou<\/p>\n<p style=\"text-align: center\">pr\u00edpadu neposkytnutia s\u00fa\u010dinnosti zo strany vykon\u00e1vate\u013ea pri vy\u0161etrovan\u00ed poistnej<\/p>\n<p style=\"text-align: center\">udalosti) odmietla poskytn\u00fa\u0165 poistn\u00e9 plnenie, plat\u00ed ako limit n\u00e1hrady \u0161kody v\u00fd\u0161ka<\/p>\n<p style=\"text-align: center\">plnenia, ur\u010den\u00e1 v\u00a0bode 14.4.5 tohto \u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">14.4.7 Predpokladom pre vznik n\u00e1roku na n\u00e1hradu \u0161kody vo\u010di vykon\u00e1vate\u013eovi je<\/p>\n<p style=\"text-align: center\">preuk\u00e1zate\u013en\u00e9 zavinenie vykon\u00e1vate\u013ea. Zad\u00e1vate\u013e a vykon\u00e1vate\u013e sa zav\u00e4zuj\u00fa<\/p>\n<p style=\"text-align: center\">poskytn\u00fa\u0165 si pri rie\u0161en\u00ed vzniknut\u00fdch \u0161k\u00f4d v\u0161etku potrebn\u00fa, najm\u00e4 ale druhou stranou<\/p>\n<p style=\"text-align: center\">vy\u017eiadan\u00fa, s\u00fa\u010dinnos\u0165 (vr\u00e1tane poskytnutia akejko\u013evek potrebnej dokument\u00e1cie) tak,<\/p>\n<p style=\"text-align: center\">aby bolo mo\u017en\u00e9 i\/ vzniknut\u00fa \u0161kodu uplatni\u0165 v r\u00e1mci poistenia vykon\u00e1vate\u013ea, ii\/ bola<\/p>\n<p style=\"text-align: center\">bez pochybnost\u00ed zrejm\u00e1 zodpovednos\u0165 vykon\u00e1vate\u013ea; pri poru\u0161en\u00ed tejto povinnosti sa<\/p>\n<p style=\"text-align: center\">predl\u017euj\u00fa o\u00a0dobu ome\u0161kania s\u00a0jej splnen\u00edm, v\u0161etky lehoty t\u00fdkaj\u00face sa n\u00e1hrady \u0161kody.<\/p>\n<p style=\"text-align: center\">S\u00fa\u010dinnos\u0165 pod\u013ea tohto bodu sa obdobne mus\u00ed poskytova\u0165 aj v pr\u00edpadoch, kedy je<\/p>\n<p style=\"text-align: center\">potrebn\u00e9 prija\u0165 opatrenia na minimaliz\u00e1ciu \u0161kody.<\/p>\n<p style=\"text-align: center\">14.4.8 Vykon\u00e1vate\u013e m\u00e1 v\u017edy pr\u00e1vo nahradi\u0165 \u0161kodu uveden\u00edm do p\u00f4vodn\u00e9ho stavu.<\/p>\n<p style=\"text-align: center\">Zad\u00e1vate\u013e nie je opr\u00e1vnen\u00fd toto pr\u00e1vo vykon\u00e1vate\u013eovi uprie\u0165, inak vykon\u00e1vate\u013eova<\/p>\n<p style=\"text-align: center\">zodpovednos\u0165 za\u00a0vzniknut\u00fa \u0161kodu zanikne momentom odopretia tohto pr\u00e1va.<\/p>\n<p style=\"text-align: center\">14.4.9 Ak vykon\u00e1vate\u013e nezodpoved\u00e1 za \u0161kodu s\u00e1m, ale spolu s\u00a0in\u00fdmi (delen\u00e1<\/p>\n<p style=\"text-align: center\">zodpovednos\u0165), vo\u010di zad\u00e1vate\u013eovi vykon\u00e1vate\u013e zodpoved\u00e1 len za \u0161kodu pod\u013ea<\/p>\n<p style=\"text-align: center\">rozsahu svojej zodpovednosti. N\u00e1rok na n\u00e1hradu \u0161kody nie je dan\u00fd, ak existuje<\/p>\n<p style=\"text-align: center\">d\u00f4vodn\u00e1 a\u00a0preuk\u00e1zate\u013en\u00e1 pochybnos\u0165 o\u00a0sp\u00f4soben\u00ed \u0161kody vykon\u00e1vate\u013eom.<\/p>\n<p style=\"text-align: center\">14.4.10 Bez oh\u013eadu na in\u00e9 ustanovenia t\u00fdchto VOP, nahr\u00e1dza sa iba skuto\u010dn\u00e1 majetkov\u00e1<\/p>\n<p style=\"text-align: center\">\u0161koda, pri\u010dom zad\u00e1vate\u013e nem\u00e1 vo\u010di vykon\u00e1vate\u013eovi n\u00e1rok na n\u00e1hradu nemajetkovej<\/p>\n<p style=\"text-align: center\">ujmy (napr. ujmy na povesti, dobrom mene, know how a pod.) ani na n\u00e1hradu u\u0161l\u00e9ho<\/p>\n<p style=\"text-align: center\">zisku, pok\u00fat, pen\u00e1le \u00farokov z\u00a0ome\u0161kania. Zad\u00e1vate\u013e tie\u017e nem\u00e1 n\u00e1rok na n\u00e1hradu<\/p>\n<p style=\"text-align: center\">\u0161kody sp\u00f4sobenej tret\u00edm osob\u00e1m, ktor\u00e9 by zad\u00e1vate\u013e chcel regresne prenies\u0165<\/p>\n<p style=\"text-align: center\">na\u00a0vykon\u00e1vate\u013ea.<\/p>\n<p style=\"text-align: center\">14.4.11 Maxim\u00e1lna v\u00fd\u0161ka n\u00e1hrady \u0161kody z\u00a0jednej \u0161kodovej udalosti predstavuje sumu<\/p>\n<p style=\"text-align: center\">100\u00a0000,- \u20ac (slovom stotis\u00edc eur), ak z in\u00fdch ustanoven\u00ed tohto \u010dl\u00e1nku nevypl\u00fdva<\/p>\n<p style=\"text-align: center\">ni\u017e\u0161ia maxim\u00e1lna v\u00fd\u0161ka n\u00e1hrady \u0161kody. Zmluvn\u00e9 strany sa v objedn\u00e1vke m\u00f4\u017eu<\/p>\n<p style=\"text-align: center\">dohodn\u00fa\u0165 inak.<\/p>\n<p style=\"text-align: center\">14.4.12 Ustanoveniami \u010dl\u00e1nku 14 nie je nijako dotknut\u00e9 ustanovenie bodu 14.5 tohto<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p>\n<p style=\"text-align: center\">\u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">14.4.13 Ustanovenia \u010dl\u00e1nku 14 sa primerane aplikuj\u00fa aj na zodpovednos\u0165 za \u0161kodu<\/p>\n<p style=\"text-align: center\">sp\u00f4soben\u00fa poru\u0161en\u00edm povinnosti ml\u010danlivosti pod\u013ea bodu 15.5 a nasl. t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">14.5 Ak si zad\u00e1vate\u013e nesplnil niektor\u00fa z povinnost\u00ed pod\u013ea bodu 5.8 t\u00fdchto VOP, tak:<\/p>\n<p style=\"text-align: center\">a) vykon\u00e1vate\u013e nezodpoved\u00e1, bez oh\u013eadu na skor\u0161ie ustanovenia tohto \u010dl\u00e1nku, za pr\u00edpadn\u00e9<\/p>\n<p style=\"text-align: center\">\u0161kody, ktor\u00e9 zad\u00e1vate\u013e alebo tretie osoby utrpia v\u00a0d\u00f4sledku nespr\u00e1vneho pou\u017e\u00edvania<\/p>\n<p style=\"text-align: center\">nad\u0161tandardn\u00fdch pom\u00f4cok,<\/p>\n<p style=\"text-align: center\">b) zad\u00e1vate\u013e zodpoved\u00e1 vykon\u00e1vate\u013eovi za \u0161kodu, ktor\u00fa utrp\u00ed vykon\u00e1vate\u013e, pr\u00edpadne ju<\/p>\n<p style=\"text-align: center\">utrp\u00ed pracovn\u00edk vykon\u00e1vate\u013ea, ako d\u00f4sledok zaobch\u00e1dzania s\u00a0nad\u0161tandardnou pom\u00f4ckou,<\/p>\n<p style=\"text-align: center\">ktorej sa splnen\u00edm povinnost\u00ed pod\u013ea bodu 5.8 t\u00fdchto VOP dalo pred\u00eds\u0165; to neplat\u00ed ak t\u00e1to<\/p>\n<p style=\"text-align: center\">\u0161koda vznikla v\u00fdlu\u010dne v d\u00f4sledku poru\u0161enia povinnost\u00ed vykon\u00e1vate\u013ea, resp. pracovn\u00edka<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013ea a ku ktorej by do\u0161lo aj v pr\u00edpade, ak by si zad\u00e1vate\u013e povinnosti pod\u013ea bodu<\/p>\n<p style=\"text-align: center\">5.8 t\u00fdchto VOP riadne splnil.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 15<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Doru\u010dovanie, d\u00f4vernos\u0165 inform\u00e1ci\u00ed a ml\u010danlivos\u0165<\/b><\/h5>\n<p style=\"text-align: center\">15.1 Na ak\u00e9ko\u013evek ozn\u00e1menia, \u017eiadosti, po\u017eiadavky, \u017eiadosti o s\u00fahlasy alebo ak\u00fako\u013evek in\u00fa<\/p>\n<p style=\"text-align: center\">komunik\u00e1ciu predkladan\u00fa jednou zmluvnou stranou druhej zmluvnej strane formou emailu,<\/p>\n<p style=\"text-align: center\">listiny alebo prostredn\u00edctvom MetriQ (ak m\u00e1 zad\u00e1vate\u013e uzatvoren\u00fa licen\u010dn\u00fa zmluvu pod\u013ea<\/p>\n<p style=\"text-align: center\">\u010dl\u00e1nku 16 t\u00fdchto VOP), odpoved\u00e1 druh\u00e1 zmluvn\u00e1 strana rovnak\u00fdm alebo obdobn\u00fdm<\/p>\n<p style=\"text-align: center\">sp\u00f4sobom tak, aby bolo mo\u017en\u00e9 jednozna\u010dne zachyti\u0165 obsah prejavu odpovede. V pr\u00edpade<\/p>\n<p style=\"text-align: center\">nedodr\u017eania predp\u00edsanej formy odpovede d\u00f4kazn\u00e9 bremeno o\u00a0obsahu a doru\u010den\u00ed odpovede<\/p>\n<p style=\"text-align: center\">za\u0165a\u017euje jej\u00a0odosielate\u013ea.<\/p>\n<p style=\"text-align: center\">15.1.1 Inform\u00e1cia obsiahnut\u00e1 v MetriQ sa v pr\u00edpadoch, ak m\u00e1 zad\u00e1vate\u013e uzatvoren\u00fa<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fa zmluvu (\u010dl\u00e1nok 16 t\u00fdchto VOP), pova\u017euje za spr\u00edstupnen\u00fa jej nahrat\u00edm<\/p>\n<p style=\"text-align: center\">do\u00a0MetriQ, o \u010dom sa vytvor\u00ed pr\u00edslu\u0161n\u00fd log v syst\u00e9me.<\/p>\n<p style=\"text-align: center\">15.2 Obsah emailu sa pova\u017euje za doru\u010den\u00fd v pr\u00edpade i) manu\u00e1lneho potvrdenia jeho obdr\u017eania,<\/p>\n<p style=\"text-align: center\">resp. potvrdenia o jeho pre\u010d\u00edtan\u00ed, ii) obdr\u017eania emailovej odpovede obsahuj\u00facej aj p\u00f4vodn\u00fd<\/p>\n<p style=\"text-align: center\">text emailu o doru\u010denie ktor\u00e9ho ide; za potvrdenie o doru\u010den\u00ed sa nepova\u017euje len automatick\u00e1<\/p>\n<p style=\"text-align: center\">odpove\u010f bez z\u00e1sahu adres\u00e1ta s v\u00fdnimkou potvrdenia o pre\u010d\u00edtan\u00ed emailu odoslan\u00e9ho po\u0161tov\u00fdm<\/p>\n<p style=\"text-align: center\">programom\/serverom adres\u00e1ta.<\/p>\n<p style=\"text-align: center\">15.3 Pre doru\u010dovanie p\u00edsomnost\u00ed medzi zmluvn\u00fdmi stranami plat\u00ed, \u017ee p\u00edsomnos\u0165 sa pova\u017euje<\/p>\n<p style=\"text-align: center\">za\u00a0doru\u010den\u00fa:<\/p>\n<p style=\"text-align: center\">a) d\u0148om jej faktick\u00e9ho doru\u010denia druhej zmluvnej strane \u2013 adres\u00e1tovi,<\/p>\n<p style=\"text-align: center\">b) d\u0148om, ke\u010f m\u00e1rne uplynie lehota na prevzatie si z\u00e1sielky u po\u0161tov\u00e9ho prepravcu, a\u00a0to aj<\/p>\n<p style=\"text-align: center\">v\u00a0pr\u00edpade, \u017ee\u00a0sa\u00a0adres\u00e1t o\u00a0ulo\u017een\u00ed nedozvedel,<\/p>\n<p style=\"text-align: center\">c) d\u0148om vykonania ne\u00faspe\u0161n\u00e9ho pokusu o doru\u010denie, ak doru\u010denie bolo znemo\u017enen\u00e9<\/p>\n<p style=\"text-align: center\">zavinen\u00fdm konan\u00edm alebo opomenut\u00edm adres\u00e1ta (napr. odmietnutie prevzatia z\u00e1sielky,<\/p>\n<p style=\"text-align: center\">ch\u00fdbaj\u00face ozna\u010denie adres\u00e1ta na jeho adrese)<\/p>\n<p style=\"text-align: center\">d) nasleduj\u00facim kalend\u00e1rnym d\u0148om po dni spr\u00edstupnenia elektronick\u00e9ho dokumentu<\/p>\n<p style=\"text-align: center\">v\u00a0MetriQ, ak m\u00e1 zad\u00e1vate\u013e uzatvoren\u00fa licen\u010dn\u00fa zmluvu (\u010dl\u00e1nok 16 t\u00fdchto VOP).<\/p>\n<p style=\"text-align: center\">15.4 Ak je medzi vykon\u00e1vate\u013eom a zad\u00e1vate\u013eom uzatvoren\u00e1 ZoEK, t\u00e1to m\u00e1, v pr\u00edpade rozporu<\/p>\n<p style=\"text-align: center\">oh\u013eadne doru\u010dovania, prednos\u0165 pred ustanoveniami bodov 15.2 a 15.3 tohto \u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">15.5 Zmluvn\u00e9 strany s\u00fa povinn\u00e9 zachov\u00e1va\u0165 ml\u010danlivos\u0165 o v\u0161etk\u00fdch d\u00f4vern\u00fdch inform\u00e1ci\u00e1ch a<\/p>\n<p style=\"text-align: center\">tie\u017e o v\u0161etk\u00fdch skuto\u010dnostiach, o\u00a0ktor\u00fdch sa dozvedia v\u00a0s\u00favislosti s\u00a0plnen\u00edm na z\u00e1klade<\/p>\n<p style=\"text-align: center\">zmluvn\u00e9ho vz\u0165ahu vzniknut\u00e9ho v\u00a0s\u00falade s t\u00fdmito VOP a ktor\u00e9 sa t\u00fdkaj\u00fa druhej zmluvnej<\/p>\n<p style=\"text-align: center\">strany, ak tak\u00e9to skuto\u010dnosti maj\u00fa pre\u00a0druh\u00fa zmluvn\u00fa stranu alebo in\u00fdch s\u00fa\u0165a\u017eite\u013eov na trhu<\/p>\n<p style=\"text-align: center\">preuk\u00e1zate\u013en\u00fd hospod\u00e1rsky v\u00fdznam.<\/p>\n<p style=\"text-align: center\">15.5.1 Za d\u00f4vern\u00e9 inform\u00e1cie sa pova\u017euj\u00fa v\u0161etky skuto\u010dnosti a inform\u00e1cie tvoriace<\/p>\n<p style=\"text-align: center\">predmet obchodn\u00e9ho tajomstva v zmysle \u00a7 17 z\u00e1kona \u010d. 513\/1991 Zb. Obchodn\u00fd<\/p>\n<p style=\"text-align: center\">z\u00e1konn\u00edk v platnom znen\u00ed a \u010falej tie\u017e inform\u00e1cie jednozna\u010dne a preuk\u00e1zate\u013ene<\/p>\n<p style=\"text-align: center\">ozna\u010den\u00e9 druhou stranou za d\u00f4vern\u00e9. Bez dotknutia prv uveden\u00fdch ustanoven\u00ed,<\/p>\n<p style=\"text-align: center\">d\u00f4vern\u00fdmi inform\u00e1ciami s\u00fa aj ak\u00e9ko\u013evek inform\u00e1cie verejne nepr\u00edstupn\u00e9, technick\u00e9,<\/p>\n<p style=\"text-align: center\">obchodn\u00e9 alebo in\u00e9 inform\u00e1cie, ktor\u00e9 niektor\u00e1 zmluvn\u00e1 strana ozna\u010d\u00ed ako d\u00f4vern\u00e9,<\/p>\n<p style=\"text-align: center\">alebo s ktor\u00fdmi sa m\u00e1 naklada\u0165 (vzh\u013eadom na okolnosti zn\u00e1me druhej strane<\/p>\n<p style=\"text-align: center\">pri\u00a0poskytnut\u00ed inform\u00e1ci\u00ed) ako s d\u00f4vern\u00fdmi alebo ak\u00e9ko\u013evek inform\u00e1cie, z povahy<\/p>\n<p style=\"text-align: center\">ktor\u00fdch je pochopite\u013en\u00e9 pre ak\u00fako\u013evek priemerne znal\u00fa osobu, \u017ee s\u00fa d\u00f4vern\u00e9.<\/p>\n<p style=\"text-align: center\">D\u00f4vern\u00e9 inform\u00e1cie s\u00fa aj ak\u00e9ko\u013evek technick\u00e9, obchodn\u00e9 alebo komer\u010dn\u00e9<\/p>\n<p style=\"text-align: center\">inform\u00e1cie (vr\u00e1tane produktov\u00fdch a obdobn\u00fdch pl\u00e1nov, pl\u00e1nov rozvoja, progn\u00f3zy,<\/p>\n<p style=\"text-align: center\">anal\u00fdzy a strat\u00e9gie), \u0161pecifik\u00e1cie, sch\u00e9my, \u0161koliace materi\u00e1ly, vzorce, n\u00e1\u010drty,<\/p>\n<p style=\"text-align: center\">modely, vzorky, postupy, n\u00e1pady a vyn\u00e1lezy (aj ke\u010f nepodliehaj\u00fa osobitnej<\/p>\n<p style=\"text-align: center\">ochrane), d\u00e1ta, softv\u00e9r, alebo dokument\u00e1cia v akejko\u013evek podobe \u010di u\u017e zachyten\u00e9<\/p>\n<p style=\"text-align: center\">hmotne alebo \u00fastne poskytnut\u00e9, ako aj inform\u00e1cie prijat\u00e9 od inej osoby ako je<\/p>\n<p style=\"text-align: center\">zmluvn\u00e1 strana, pokia\u013e je t\u00e1to osoba zaviazan\u00e1 nimi naklada\u0165 ako s\u00a0d\u00f4vern\u00fdmi.<\/p>\n<p style=\"text-align: center\">Za\u00a0d\u00f4vern\u00e9 inform\u00e1cie sa pova\u017euj\u00fa aj inform\u00e1cie o pomeroch jednej alebo druhej<\/p>\n<p style=\"text-align: center\">zo\u00a0zmluvn\u00fdch str\u00e1n, jej produktoch, procesoch a\u00a0v\u00fdkonoch a\u00a0tie\u017e cen\u00e1ch, pr\u00edplatkoch<\/p>\n<p style=\"text-align: center\">a n\u00e1kladoch dohodnut\u00fdch v objedn\u00e1vkach.<\/p>\n<p style=\"text-align: center\">15.5.2 V z\u00e1ujme predch\u00e1dzania sporom o povahu inform\u00e1ci\u00ed je zmluvn\u00e1 strana, ktor\u00e1<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p>\n<p style=\"text-align: center\">druhej strane poskytne inform\u00e1cie, ktor\u00e9 v zmysle ustanoven\u00ed tohto \u010dl\u00e1nku maj\u00fa by\u0165<\/p>\n<p style=\"text-align: center\">pova\u017eovan\u00e9 za d\u00f4vern\u00e9 a\u00a0z\u00a0povahy veci nie je jednozna\u010dn\u00e9, \u017ee d\u00f4vern\u00fdmi<\/p>\n<p style=\"text-align: center\">bez\u00a0ak\u00fdchko\u013evek pochybnost\u00ed s\u00fa, povinn\u00e1 tieto inform\u00e1cie aj jednozna\u010dne ako<\/p>\n<p style=\"text-align: center\">d\u00f4vern\u00e9 ozna\u010di\u0165.<\/p>\n<p style=\"text-align: center\">15.5.3 Ceny vykon\u00e1vate\u013ea dohodnut\u00e9 so zad\u00e1vate\u013eom sa v\u017edy pova\u017euj\u00fa za d\u00f4vern\u00e9, aj ke\u010f<\/p>\n<p style=\"text-align: center\">nie s\u00fa takto osobitne ozna\u010den\u00e9.<\/p>\n<p style=\"text-align: center\">15.6 Z\u00e1v\u00e4zok zachov\u00e1vania ml\u010danlivosti plat\u00ed po dobu platnosti pr\u00edslu\u0161n\u00e9ho zmluvn\u00e9ho vz\u0165ahu,<\/p>\n<p style=\"text-align: center\">s\u00fa\u010das\u0165ou ktor\u00e9ho s\u00fa tieto VOP a \u010fal\u0161\u00ed 1 rok po jeho z\u00e1niku; z\u00e1v\u00e4zok zachov\u00e1vania<\/p>\n<p style=\"text-align: center\">ml\u010danlivosti prech\u00e1dza aj na\u00a0pr\u00edpadn\u00fdch pr\u00e1vnych n\u00e1stupcov zmluvn\u00fdch str\u00e1n. Od tejto<\/p>\n<p style=\"text-align: center\">povinnosti m\u00f4\u017ee by\u0165 zmluvn\u00e1 strana osloboden\u00e1 len p\u00edsomn\u00fdm vyhl\u00e1sen\u00edm druhej zmluvnej<\/p>\n<p style=\"text-align: center\">strany.<\/p>\n<p style=\"text-align: center\">15.7 Povinnos\u0165 ml\u010danlivosti sa nevz\u0165ahuje na tie skuto\u010dnosti, ktor\u00e9:<\/p>\n<p style=\"text-align: center\">a) v\u00a0s\u00favislosti s\u00a0plnen\u00edm na z\u00e1klade zmluvn\u00e9ho vz\u0165ahu vzniknut\u00e9ho v s\u00falade s t\u00fdmito VOP<\/p>\n<p style=\"text-align: center\">s\u00fa alebo bud\u00fa pr\u00edstupn\u00e9 zamestnancom alebo tret\u00edm osob\u00e1m, ktor\u00e9 tieto inform\u00e1cie<\/p>\n<p style=\"text-align: center\">vzh\u013eadom na svoju pracovn\u00fa poz\u00edciu, funk\u010dn\u00e9 zaradenie, resp. svoju \u00falohu pri zmluvnom<\/p>\n<p style=\"text-align: center\">plnen\u00ed musia pozna\u0165,<\/p>\n<p style=\"text-align: center\">b) boli preuk\u00e1zate\u013ene z\u00edskan\u00e9 od tretej osoby, ktor\u00e1 je opr\u00e1vnen\u00e1 \u0161\u00edri\u0165 tieto inform\u00e1cie,<\/p>\n<p style=\"text-align: center\">c) sa stali verejne zn\u00e1mymi bez poru\u0161enia povinnosti niektorej zmluvnej strany upravuj\u00facej<\/p>\n<p style=\"text-align: center\">povinnos\u0165 ml\u010danlivosti,<\/p>\n<p style=\"text-align: center\">d) boli nez\u00e1visle vyvinut\u00e9 zmluvnou stranou, bez pou\u017eitia ak\u00fdchko\u013evek d\u00f4vern\u00fdch<\/p>\n<p style=\"text-align: center\">inform\u00e1ci\u00ed pod\u013ea ustanoven\u00ed tohto \u010dl\u00e1nku,<\/p>\n<p style=\"text-align: center\">e) m\u00f4\u017eu by\u0165 spr\u00edstupnen\u00e9 na z\u00e1klade osobitnej zmluvy uzatvorenej medzi zad\u00e1vate\u013eom a<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eom.<\/p>\n<p style=\"text-align: center\">15.8 Za poru\u0161enie povinnosti zachova\u0165 ml\u010danlivos\u0165 sa nepova\u017euje:<\/p>\n<p style=\"text-align: center\">a) poskytnutie inform\u00e1ci\u00ed tret\u00edm osob\u00e1m, ktor\u00e9 maj\u00fa majetkov\u00fa \u00fa\u010das\u0165 v\u00a0niektorej<\/p>\n<p style=\"text-align: center\">zo\u00a0zmluvn\u00fdch str\u00e1n,<\/p>\n<p style=\"text-align: center\">b) poskytnutie inform\u00e1ci\u00ed advok\u00e1tom \u010di in\u00fdm z\u00e1stupcom pre potreby riadneho v\u00fdkonu ich<\/p>\n<p style=\"text-align: center\">\u010dinnosti, ktor\u00ed s\u00fa pod\u013ea z\u00e1kona viazan\u00ed povinnos\u0165ou ml\u010danlivosti, pri\u010dom tieto osoby<\/p>\n<p style=\"text-align: center\">musia by\u0165 vopred informovan\u00e9 o povinnosti ml\u010danlivosti v predmetnej veci,<\/p>\n<p style=\"text-align: center\">c) poskytnutie inform\u00e1ci\u00ed v\u00a0pr\u00edpade vyslovenia predch\u00e1dzaj\u00faceho p\u00edsomn\u00e9ho s\u00fahlasu<\/p>\n<p style=\"text-align: center\">druhej zmluvnej strany k\u00a0spr\u00edstupneniu jednotlivej inform\u00e1cie chr\u00e1nenej povinnos\u0165ou<\/p>\n<p style=\"text-align: center\">ml\u010danlivosti,<\/p>\n<p style=\"text-align: center\">d) poskytnutie inform\u00e1ci\u00ed pre \u00fa\u010dely, resp. v r\u00e1mci konania pred s\u00fadom, rozhodcovsk\u00fdm<\/p>\n<p style=\"text-align: center\">org\u00e1nom alebo in\u00fdm org\u00e1nom verejnej moci, pri\u010dom tento org\u00e1n mus\u00ed by\u0165 vopred<\/p>\n<p style=\"text-align: center\">obozn\u00e1men\u00fd s d\u00f4vern\u00fdm charakterom inform\u00e1cie, aby mohol prija\u0165 potrebn\u00e9 opatrenia<\/p>\n<p style=\"text-align: center\">(napr. vyl\u00fa\u010denie verejnosti),<\/p>\n<p style=\"text-align: center\">e) poskytnutie inform\u00e1ci\u00ed vl\u00e1dnej, bankovej, da\u0148ovej alebo inej kontrolnej autorite, ktor\u00e1 je<\/p>\n<p style=\"text-align: center\">opr\u00e1vnen\u00e1 a kompetentn\u00e1 ich vy\u017eadova\u0165, a to v s\u00falade s pr\u00e1vnymi predpismi, pri\u010dom<\/p>\n<p style=\"text-align: center\">tento org\u00e1n mus\u00ed by\u0165 vopred obozn\u00e1men\u00fd s d\u00f4vern\u00fdm charakterom inform\u00e1cie, aby<\/p>\n<p style=\"text-align: center\">mohol prija\u0165 potrebn\u00e9 opatrenia,<\/p>\n<p style=\"text-align: center\">f) poskytnutie inform\u00e1ci\u00ed, ktor\u00e9 je zmluvn\u00e1 strana povinn\u00e1 ozn\u00e1mi\u0165 na\u00a0z\u00e1klade z\u00e1kona.<\/p>\n<p style=\"text-align: center\">15.9 Zmluvn\u00e9 strany sa \u010falej zav\u00e4zuj\u00fa, \u017ee inform\u00e1cie o druhej zmluvnej strane, ktor\u00e9 podliehaj\u00fa<\/p>\n<p style=\"text-align: center\">re\u017eimu ml\u010danlivosti pod\u013ea tohto \u010dl\u00e1nku, bud\u00fa chr\u00e1ni\u0165 aspo\u0148 v takom rozsahu ako keby i\u0161lo<\/p>\n<p style=\"text-align: center\">o\u00a0inform\u00e1cie ich vlastn\u00e9 a zav\u00e4zuj\u00fa sa v rovnakom rozsahu zaviaza\u0165 ml\u010danlivos\u0165ou svoje<\/p>\n<p style=\"text-align: center\">organiza\u010dn\u00e9 zlo\u017eky, riadiacich zamestnancov alebo zamestnancov (a tie\u017e spolupracuj\u00face<\/p>\n<p style=\"text-align: center\">osoby), ktor\u00ed sa dostan\u00fa s tak\u00fdmito inform\u00e1ciami do styku, pri\u010dom za poru\u0161enie povinnosti<\/p>\n<p style=\"text-align: center\">t\u00fdchto os\u00f4b ka\u017ed\u00e1 zo zmluvn\u00fdch str\u00e1n zodpoved\u00e1 v plnom rozsahu.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 16<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Pou\u017e\u00edvanie MetriQ a licencia<\/b><\/h5>\n<p style=\"text-align: center\">16.1 Zad\u00e1vate\u013e z\u00edskava k MetriQ pr\u00edstup a m\u00f4\u017ee tento vyu\u017e\u00edva\u0165 na z\u00e1klade uzatvorenej licen\u010dnej<\/p>\n<p style=\"text-align: center\">zmluvy, ktor\u00e1 m\u00e1 formu bu\u010f samostatnej licen\u010dnej zmluvy (bod 2.14.1 t\u00fdchto VOP) alebo<\/p>\n<p style=\"text-align: center\">objedn\u00e1vkovej licen\u010dnej zmluvy (bod 2.14.2 t\u00fdchto VOP).<\/p>\n<p style=\"text-align: center\">16.2 Objedn\u00e1vkov\u00e1 licen\u010dn\u00e1 zmluva<\/p>\n<p style=\"text-align: center\">16.2.1 Ustanovenia nasleduj\u00facich bodov 16.2.2 \u2013 16.2.4 tohto \u010dl\u00e1nku platia len po dobu,<\/p>\n<p style=\"text-align: center\">po\u010das ktorej nemaj\u00fa vykon\u00e1vate\u013e a zad\u00e1vate\u013e uzatvoren\u00fa samostatn\u00fa licen\u010dn\u00fa<\/p>\n<p style=\"text-align: center\">zmluvu.<\/p>\n<p style=\"text-align: center\">16.2.2 Ak v zmysle objedn\u00e1vky m\u00e1 zad\u00e1vate\u013e z\u00e1ujem o zdie\u013eanie reportov a in\u00fdch d\u00e1t<\/p>\n<p style=\"text-align: center\">v\u00a0MetriQ, vyzna\u010d\u00ed t\u00fato skuto\u010dnos\u0165 v objedn\u00e1vke a na z\u00e1klade toho n\u00e1sledne<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013e rozhodne vykon\u00e1vate\u013e pod\u013ea mo\u017enost\u00ed a charakteru z\u00e1kazky<\/p>\n<p style=\"text-align: center\">o\u00a0spr\u00edstupnen\u00ed syst\u00e9mu MetriQ pre dan\u00fa z\u00e1kazku zad\u00e1vate\u013eovi. Zad\u00e1vate\u013e sa<\/p>\n<p style=\"text-align: center\">podpisom objedn\u00e1vky s deklarovan\u00fdm z\u00e1ujmom o vyu\u017e\u00edvanie MetriQ zav\u00e4zuje<\/p>\n<p style=\"text-align: center\">dodr\u017eiava\u0165 licen\u010dn\u00e9 podmienky, ktor\u00e9 tvoria pr\u00edlohu k t\u00fdmto VOP. Licen\u010dn\u00e1 zmluva<\/p>\n<p style=\"text-align: center\">sa pova\u017euje za uzatvoren\u00fa momentom udelenia pr\u00edstupu zad\u00e1vate\u013eovi (napr\u00edklad<\/p>\n<p style=\"text-align: center\">osobe zad\u00e1vate\u013ea, ktor\u00e1 vystavila objedn\u00e1vku, osobe zodpovednej za pracovn\u00fd<\/p>\n<p style=\"text-align: center\">postup alebo osobe opr\u00e1vnenej podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz) do MetriQ.<\/p>\n<p style=\"text-align: center\">16.2.3 Rozsah funkcional\u00edt MetriQ spr\u00edstupnen\u00fdch zad\u00e1vate\u013eovi na z\u00e1klade objedn\u00e1vkovej<\/p>\n<p style=\"text-align: center\">licen\u010dnej zmluvy ur\u010duje vykon\u00e1vate\u013e.<\/p>\n<p style=\"text-align: center\">16.2.4 Licencia na pou\u017e\u00edvanie MetriQ v rozsahu funkcional\u00edt pod\u013ea bodu 16.2.3 tohto<\/p>\n<p style=\"text-align: center\">\u010dl\u00e1nku sa poskytuje bezodplatne. Ak m\u00e1 zad\u00e1vate\u013e z\u00e1ujem o roz\u0161\u00edrenie okruhu<\/p>\n<p style=\"text-align: center\">spr\u00edstupnen\u00fdch funkcional\u00edt MetriQ, mus\u00ed uzatvori\u0165 s vykon\u00e1vate\u013eom samostatn\u00fa<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fa zmluvu.<\/p>\n<p style=\"text-align: center\">16.3 Po uzatvoren\u00ed samostatnej licen\u010dnej zmluvy sa u\u017e objedn\u00e1vkov\u00e9 licen\u010dn\u00e9 zmluvy<\/p>\n<p style=\"text-align: center\">neuzatv\u00e1raj\u00fa. Preto, ak by aj inak mala vznikn\u00fa\u0165 objedn\u00e1vkov\u00e1 licen\u010dn\u00e1 zmluva<\/p>\n<p style=\"text-align: center\">(t.\u00a0j.\u00a0objedn\u00e1vka obsahuje prejaven\u00fd z\u00e1ujem o\u00a0vyu\u017e\u00edvanie MetriQ a vykon\u00e1vate\u013e poskytne<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013eovi pr\u00edstup do MetriQ), objedn\u00e1vkov\u00e1 licen\u010dn\u00e1 zmluva v pr\u00edpade existencie platnej<\/p>\n<p style=\"text-align: center\">samostatnej licen\u010dnej zmluvy aj tak nevznikne, ke\u010f\u017ee platn\u00e1 samostatn\u00e1 licen\u010dn\u00e1 zmluva<\/p>\n<p style=\"text-align: center\">poskytuje zhotovite\u013eovi v\u017edy v\u00e4\u010d\u0161\u00ed rozsah pr\u00e1v, ako objedn\u00e1vkov\u00e1 licen\u010dn\u00e1 zmluva.<\/p>\n<h5 style=\"text-align: center\"><b>\u010cl\u00e1nok 17<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>Spolo\u010dn\u00e9 a z\u00e1vere\u010dn\u00e9 ustanovenia<\/b><\/h5>\n<p style=\"text-align: center\">17.1 Pred\u010dasn\u00e9 ukon\u010denie poskytovanej slu\u017eby na z\u00e1klade akceptovanej objedn\u00e1vky je mo\u017en\u00e9 len po\u00a0vz\u00e1jomnej preuk\u00e1zate\u013enej p\u00edsomnej dohode vykon\u00e1vate\u013ea a zad\u00e1vate\u013ea, alebo na z\u00e1klade<\/p>\n<p style=\"text-align: center\">jednostrannej v\u00fdpovede objedn\u00e1vky v pr\u00edpadoch, v ktor\u00fdch to tieto VOP alebo samotn\u00e1<\/p>\n<p style=\"text-align: center\">objedn\u00e1vka umo\u017e\u0148uj\u00fa.<\/p>\n<p style=\"text-align: center\">17.1.1 V pr\u00edpade riadnej v\u00fdpovede objedn\u00e1vky, doch\u00e1dza doru\u010den\u00edm tak\u00e9hoto prejavu v\u00f4le<\/p>\n<p style=\"text-align: center\">k\u00a0z\u00e1niku objedn\u00e1vky (s n\u00e1sledkami ex nunc). Vypovedanie objedn\u00e1vky nezbavuje<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013ea povinnosti uhradi\u0165 vykon\u00e1vate\u013eovi cenu za riadne poskytnut\u00e9 slu\u017eby<\/p>\n<p style=\"text-align: center\">do\u00a0z\u00e1niku objedn\u00e1vky, vr\u00e1tane v\u0161etk\u00fdch s \u0148ou spojen\u00fdch finan\u010dn\u00fdch n\u00e1rokov, ktor\u00e9<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eovi vznikn\u00fa v s\u00falade s predmetnou objedn\u00e1vkou alebo na jej z\u00e1klade a<\/p>\n<p style=\"text-align: center\">tie\u017e n\u00e1roky, ktor\u00e1 vypl\u00fdvaj\u00fa z t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">17.2 Pre vyl\u00fa\u010denie pochybnost\u00ed sa uv\u00e1dza, \u017ee ak aj v minulosti do\u0161lo (hoci aj opakovane) zo strany<\/p>\n<p style=\"text-align: center\">zad\u00e1vate\u013ea k \u00fahrade fakt\u00fary vystavenej vykon\u00e1vate\u013eom a\u017e po vystaven\u00ed internej objedn\u00e1vky<\/p>\n<p style=\"text-align: center\">pod\u013ea bodu 4.7 t\u00fdchto VOP, t\u00e1to skuto\u010dnos\u0165 nem\u00f4\u017ee by\u0165 interpretovan\u00e1 ako konkludentn\u00e1<\/p>\n<p style=\"text-align: center\">dohoda alebo obchodn\u00e1 zvyklos\u0165, ktor\u00e1 by eliminovala platnos\u0165 bodu 12.2.1 t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">17.3 Tam, kde tieto VOP vy\u017eaduj\u00fa p\u00edsomn\u00fa formu a nie je tam uveden\u00e9 inak, plat\u00ed, \u017ee p\u00edsomn\u00e1<\/p>\n<p style=\"text-align: center\">forma je zachovan\u00e1, ak je \u00fakon uroben\u00fd p\u00edsmom, ktor\u00e9 umo\u017e\u0148uje trvale zachyti\u0165 jeho obsah<\/p>\n<p style=\"text-align: center\">(listina, elektronick\u00fd dokument v MetriQ, emailov\u00e1 spr\u00e1va a pod.). Pre p\u00edsomn\u00fd styk v r\u00e1mci<\/p>\n<p style=\"text-align: center\">z\u00e1kazky sa v\u0161ak vy\u017eaduje pou\u017eitie niektor\u00e9ho z nasleduj\u00facich jazykov: slovensk\u00fd jazyk, jazyk<\/p>\n<p style=\"text-align: center\">objedn\u00e1vky, jazyk, ktor\u00fdm zmluvn\u00e9 strany preuk\u00e1zate\u013ene komunikuj\u00fa, pr\u00edpadne jazyk, na<\/p>\n<p style=\"text-align: center\">ktorom sa zmluvn\u00e9 strany preuk\u00e1zate\u013ene p\u00edsomne dohodn\u00fa.<\/p>\n<p style=\"text-align: center\">17.4 Zmluvn\u00e9 vz\u0165ahy zmluvn\u00fdch str\u00e1n, ktor\u00e9 nie s\u00fa upraven\u00e9 t\u00fdmito VOP ani objedn\u00e1vkou,<\/p>\n<p style=\"text-align: center\">sa\u00a0riadia pr\u00edslu\u0161n\u00fdmi ustanoveniami v\u0161eobecne z\u00e1v\u00e4zn\u00fdch pr\u00e1vnych predpisov platn\u00fdch<\/p>\n<p style=\"text-align: center\">v\u00a0krajine s\u00eddla vykon\u00e1vate\u013ea (t. j. Slovenskej republike), najm\u00e4 pr\u00edslu\u0161n\u00fdmi ustanoveniami<\/p>\n<p style=\"text-align: center\">Obchodn\u00e9ho z\u00e1konn\u00edka (a najm\u00e4 ustanoveniami zmluvy o dielo) v\u00a0platnom znen\u00ed. V pr\u00edpade,<\/p>\n<p style=\"text-align: center\">ak tieto VOP a\/alebo objedn\u00e1vka upravuje niektor\u00e9 vz\u0165ahy medzi zmluvn\u00fdmi stranami<\/p>\n<p style=\"text-align: center\">odli\u0161ne ako z\u00e1kon, platia VOP a zmluvn\u00e1 \u00faprava za predpokladu, \u017ee ide o rozpor<\/p>\n<p style=\"text-align: center\">s\u00a0ustanoveniami z\u00e1kona, od ktor\u00fdch sa je mo\u017en\u00e9 odch\u00fdli\u0165, pr\u00edpadne ktor\u00fdch aplik\u00e1ciu je<\/p>\n<p style=\"text-align: center\">mo\u017en\u00e9 vyl\u00fa\u010di\u0165 (t. j. pre pr\u00edpad rozporu sa dispozit\u00edvne ustanovenie Obchodn\u00e9ho z\u00e1konn\u00edka<\/p>\n<p style=\"text-align: center\">pova\u017euje za\u00a0vyl\u00fa\u010den\u00e9). V\u00a0pr\u00edpade rozporu medzi ustanoveniami t\u00fdchto VOP a\u00a0objedn\u00e1vkou<\/p>\n<p style=\"text-align: center\">platia prednostne ustanovenia objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">17.4.1 Ak do\u0161lo k\u00a0uzatvoreniu zmluvn\u00e9ho vz\u0165ahu medzi vykon\u00e1vate\u013eom a\u00a0zad\u00e1vate\u013eom<\/p>\n<p style=\"text-align: center\">samostatnou zmluvou (t. j. nie formou objedn\u00e1vky pod\u013ea \u010dl\u00e1nku 4 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">ktor\u00e1 na tieto VOP odkazuje, tam kde tieto VOP hovoria o\u00a0objedn\u00e1vke, mysl\u00ed sa \u0148ou<\/p>\n<p style=\"text-align: center\">tak\u00e1to zmluva.<\/p>\n<p style=\"text-align: center\">17.4.2 Ak je medzi zad\u00e1vate\u013eom a vykon\u00e1vate\u013eom uzatvoren\u00e1 ZoEK alebo licen\u010dn\u00e1<\/p>\n<p style=\"text-align: center\">zmluva k MetriQ, maj\u00fa tieto zmluvy prednos\u0165 pred ustanoveniami t\u00fdchto VOP<\/p>\n<p style=\"text-align: center\">v\u00a0ot\u00e1zkach, ktor\u00e9 ZoEK\/licen\u010dn\u00e1 zmluva v\u00fdslovne rie\u0161ia a na ktor\u00e9 sa vz\u0165ahuj\u00fa<\/p>\n<p style=\"text-align: center\">(vr\u00e1tane ot\u00e1zok upravuj\u00facich doru\u010dovanie, ml\u010danlivos\u0165 a d\u00f4vern\u00e9 inform\u00e1cie).<\/p>\n<p style=\"text-align: center\">17.5 Ak je v zmysle kol\u00edznych noriem mo\u017en\u00e1 vo\u013eba s\u00fadnej pr\u00e1vomoci, s\u00fa na rozhodnutie sporu<\/p>\n<p style=\"text-align: center\">medzi zad\u00e1vate\u013eom a vykon\u00e1vate\u013eom zo zmluvn\u00e9ho vz\u0165ahu vzniknut\u00e9ho pod\u013ea t\u00fdchto VOP<\/p>\n<p style=\"text-align: center\">pr\u00edslu\u0161n\u00e9 s\u00fady Slovenskej republiky. Pre \u00fa\u010dely ur\u010denia s\u00fadnej pr\u00e1vomoci tie\u017e plat\u00ed, \u017ee<\/p>\n<p style=\"text-align: center\">miestom zmluvn\u00e9ho plnenia je miesto realiz\u00e1cie z\u00e1kazky (bod 4.2.1 p\u00edsm. c) t\u00fdchto VOP); ak<\/p>\n<p style=\"text-align: center\">v\u0161ak vykon\u00e1vate\u013e poskytuje slu\u017eby pod\u013ea t\u00fdchto VOP mimo \u00fazemia SR, pr\u00edslu\u0161n\u00e9 s\u00fa s\u00fady<\/p>\n<p style=\"text-align: center\">Slovenskej republiky aj bez oh\u013eadu na miesto realiz\u00e1cie z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">17.6 Ak by niektor\u00e9 ustanovenie t\u00fdchto VOP bolo neplatn\u00e9, nem\u00e1 to vplyv na platnos\u0165 ostatn\u00fdch<\/p>\n<p style=\"text-align: center\">ustanoven\u00ed.<\/p>\n<p style=\"text-align: center\">17.7 Tieto VOP nadob\u00fadaj\u00fa platnos\u0165 a \u00fa\u010dinnos\u0165 d\u0148om v\u00a0z\u00e1hlav\u00ed dokumentu. S\u00fa\u010dasne t\u00fdmto<\/p>\n<p style=\"text-align: center\">zanikaj\u00fa VOP vydan\u00e9 vykon\u00e1vate\u013eom pred 1.\u00a01. 2025; pre zmluvn\u00e9 vz\u0165ahy vzniknut\u00e9<\/p>\n<p style=\"text-align: center\">na\u00a0z\u00e1klade objedn\u00e1vok, ktor\u00fdch s\u00fa\u010das\u0165ou boli aj doteraj\u0161ie VOP sa v\u0161ak pou\u017eij\u00fa doteraj\u0161ie<\/p>\n<p style=\"text-align: center\">VOP.<\/p>\n<p style=\"text-align: center\">17.8 Vykon\u00e1vate\u013e je opr\u00e1vnen\u00fd tieto VOP kedyko\u013evek jednostranne zmeni\u0165. Pre zmluvn\u00fd vz\u0165ah<\/p>\n<p style=\"text-align: center\">medzi\u00a0zad\u00e1vate\u013eom a\u00a0vykon\u00e1vate\u013eom zalo\u017een\u00fd konkr\u00e9tnou objedn\u00e1vkou s\u00fa v\u0161ak v\u017edy<\/p>\n<p style=\"text-align: center\">rozhoduj\u00face VOP v znen\u00ed platnom v \u010dase riadneho doru\u010denia potvrdenej objedn\u00e1vky<\/p>\n<p style=\"text-align: center\">vykon\u00e1vate\u013eovi.<\/p>\n<p style=\"text-align: center\">Pr\u00edloha k VOP<\/p>\n<h5 style=\"text-align: center\"><b>Licen\u010dn\u00e9 podmienky<\/b><\/h5>\n<h5 style=\"text-align: center\"><b>pre pou\u017e\u00edvanie aplik\u00e1cie MetriQ View<br \/>\n<\/b><\/h5>\n<h6 style=\"text-align: center\">1.<b> Defin\u00edcia pojmov pre \u00fa\u010dely t\u00fdchto licen\u010dn\u00fdch podmienok<\/b><\/h6>\n<p style=\"text-align: center\">1.1 <b>Nadob\u00fadate\u013eom licencie<\/b> je pr\u00e1vnick\u00e1 osoba alebo fyzick\u00e1 osoba \u2013 podnikate\u013e, s\u00a0ktorou spolo\u010dnos\u0165 HOLLEN uzatvorila licen\u010dn\u00fa zmluvu.<\/p>\n<p style=\"text-align: center\">1.1.1 <b>Licen\u010dnou zmluvou <\/b>je zmluva, s\u00fa\u010das\u0165ou ktorej s\u00fa tieto licen\u010dn\u00e9 podmienky.<\/p>\n<p style=\"text-align: center\">Licen\u010dn\u00e1 zmluva m\u00f4\u017ee by\u0165 obsiahnut\u00e1 aj priamo v zmluve o\u00a0poskytovan\u00ed slu\u017eieb,<\/p>\n<p style=\"text-align: center\">pr\u00edpadne by\u0165 s\u00fa\u010das\u0165ou jej pr\u00edloh alebo in\u00fdch dokumentov (napr. v\u0161eobecn\u00e9<\/p>\n<p style=\"text-align: center\">obchodn\u00e9 podmienky), na ktor\u00e9 sa zmluva o\u00a0poskytovan\u00ed slu\u017eieb odvol\u00e1va.<\/p>\n<p style=\"text-align: center\">Licen\u010dn\u00e1 zmluva sa uzatv\u00e1ra ako:<\/p>\n<p style=\"text-align: center\">a) <b>samostatn\u00e1 licen\u010dn\u00e1 zmluva<\/b>, ktor\u00e1 je osobitnou, na konkr\u00e9tnej z\u00e1kazke,<\/p>\n<p style=\"text-align: center\">nez\u00e1vislou zmluvou (vo forme samostatn\u00e9ho dokumentu) a ktor\u00e1 je ako<\/p>\n<p style=\"text-align: center\">\u201elicen\u010dn\u00e1 zmluva\u201c aj ozna\u010den\u00e1,<\/p>\n<p style=\"text-align: center\">b) <b>objedn\u00e1vkov\u00e1 licen\u010dn\u00e1 zmluva<\/b>, ktor\u00e1 je licen\u010dnou zmluvou odli\u0161nou<\/p>\n<p style=\"text-align: center\">od\u00a0samostatnej licen\u010dnej zmluvy a k jej uzatvoreniu doch\u00e1dza na\u00a0z\u00e1klade<\/p>\n<p style=\"text-align: center\">objedn\u00e1vky (ktor\u00e1 obsahuje vyjadren\u00fd z\u00e1ujem zad\u00e1vate\u013ea vyu\u017e\u00edva\u0165 MetriQ<\/p>\n<p style=\"text-align: center\">pri\u00a0konkr\u00e9tnej z\u00e1kazke a tie\u017e akcept\u00e1ciu v\u0161eobecn\u00fdch obchodn\u00fdch podmienok,<\/p>\n<p style=\"text-align: center\">s\u00fa\u010das\u0165ou ktor\u00fdch s\u00fa tieto licen\u010dn\u00e9 podmienky) a udelenia pr\u00edstupu do MetriQ<\/p>\n<p style=\"text-align: center\">zo\u00a0strany vykon\u00e1vate\u013ea.<\/p>\n<p style=\"text-align: center\">1.2 <b>Zmluva o poskytovan\u00ed slu\u017eieb<\/b> je ak\u00e1ko\u013evek zmluva medzi spolo\u010dnos\u0165ou HOLLEN a<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013eom licencie, predmetom ktorej je poskytovanie slu\u017eieb spolo\u010dnos\u0165ou HOLLEN<\/p>\n<p style=\"text-align: center\">v\u00a0oblasti zabezpe\u010denia kvality produkcie a\/alebo procesov, ktor\u00e9 zah\u0155\u0148aj\u00fa najm\u00e4 kontrolu<\/p>\n<p style=\"text-align: center\">komponentov spojen\u00fa s triediacimi (tzv. sortovac\u00edmi) \u010dinnos\u0165ami a\u00a0pr\u00edpadn\u00fdmi korek\u010dn\u00fdmi<\/p>\n<p style=\"text-align: center\">pr\u00e1cami, dodato\u010dn\u00fdmi \u00fapravami, dokon\u010dovac\u00edmi a mont\u00e1\u017enymi slu\u017ebami a tie\u017e slu\u017eieb<\/p>\n<p style=\"text-align: center\">s\u00favisiacich so\u00a0zabezpe\u010den\u00edm kvality komponentov, slu\u017eieb podpory produkcie, dielensk\u00fdch<\/p>\n<p style=\"text-align: center\">pr\u00e1c, logistick\u00fdch a\u00a0asisten\u010dn\u00fdch slu\u017eieb, pr\u00edpadne aj in\u00fdch slu\u017eieb, ak s\u00fa\u010das\u0165ou takejto<\/p>\n<p style=\"text-align: center\">zmluvy je akcept\u00e1cia t\u00fdchto licen\u010dn\u00fdch podmienok (napr.\u00a0r\u00e1mcov\u00e1 zmluva, \u010diastkov\u00e1 zmluva,<\/p>\n<p style=\"text-align: center\">akceptovan\u00e1 objedn\u00e1vka na z\u00e1klade v\u0161eobecn\u00fdch obchodn\u00fdch podmienok).<\/p>\n<p style=\"text-align: center\">1.2.1 <b>Komponent<\/b> je s\u00fa\u010diastka, diel, tovar, polotovar, materi\u00e1l alebo ak\u00e1ko\u013evek ich<\/p>\n<p style=\"text-align: center\">kombin\u00e1cia, ktorej sa\u00a0t\u00fdkaj\u00fa slu\u017eby poskytovan\u00e9 na z\u00e1klade zmluvy o\u00a0poskytovan\u00ed<\/p>\n<p style=\"text-align: center\">slu\u017eieb.<\/p>\n<p style=\"text-align: center\">1.2.2 <b>Z\u00e1kazka<\/b> je ucelen\u00e1 slu\u017eba (pr\u00edpadne aj s\u00fabor slu\u017eieb) poskytovan\u00e1 pod\u013ea<\/p>\n<p style=\"text-align: center\">konkr\u00e9tnej zmluvy o\u00a0poskytovan\u00ed slu\u017eieb.<\/p>\n<p style=\"text-align: center\">1.2.3 <b>Report <\/b>je d\u00e1tov\u00fd v\u00fdstup t\u00fdkaj\u00faci sa ur\u010ditej konkr\u00e9tnej z\u00e1kazky (realizovanej<\/p>\n<p style=\"text-align: center\">na\u00a0z\u00e1klade zmluvy o poskytovan\u00ed slu\u017eieb spolo\u010dnos\u0165ou HOLLEN) za ur\u010dit\u00e9 \u010dasov\u00e9<\/p>\n<p style=\"text-align: center\">obdobie pripravovan\u00fd spolo\u010dnos\u0165ou HOLLEN. Report obsahuje d\u00e1ta t\u00fdkaj\u00face sa<\/p>\n<p style=\"text-align: center\">konkr\u00e9tnej z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">1.3 <b>MetriQ Suite<\/b> (\u010falej len \u201e<b>MetriQ\u201c<\/b>) je elektronick\u00fd syst\u00e9m sl\u00fa\u017eiaci pre digitaliz\u00e1ciu<\/p>\n<p style=\"text-align: center\">pracoviska zameran\u00fd najm\u00e4 na digit\u00e1lny zber, distrib\u00faciu a\u00a0prezent\u00e1ciu d\u00e1t o\u00a0jednotliv\u00fdch<\/p>\n<p style=\"text-align: center\">z\u00e1kazk\u00e1ch a elektronick\u00e9 zdie\u013eanie dokumentov v\u00fdznamn\u00fdch pre\u00a0z\u00e1kazku (napr. technick\u00e1<\/p>\n<p style=\"text-align: center\">dokument\u00e1cia). MetriQ m\u00e1 charakter cloudov\u00e9ho rie\u0161enia, je po\u010d\u00edta\u010dov\u00fdm programom a je<\/p>\n<p style=\"text-align: center\">chr\u00e1nen\u00fd autorsk\u00fdm pr\u00e1vom.<\/p>\n<p style=\"text-align: center\">1.3.1 <b>Aplik\u00e1cia MetriQ View <\/b>(\u010falej len <b>\u201eMQV\u201c<\/b>) ako s\u00fa\u010das\u0165 MetriQ predstavuj\u00face<\/p>\n<p style=\"text-align: center\">webov\u00fd prezenta\u010dn\u00fd port\u00e1l, umo\u017e\u0148uj\u00faci prezeranie a prezent\u00e1ciu d\u00e1t, zdie\u013eanie<\/p>\n<p style=\"text-align: center\">dokumentov a pr\u00edpadne (po uzatvoren\u00ed samostatnej zmluvy o elektronickej<\/p>\n<p style=\"text-align: center\">komunik\u00e1cii) sl\u00fa\u017ei tie\u017e na\u00a0ods\u00fahlasovanie dokumentov. MQV disponuje r\u00f4znymi<\/p>\n<p style=\"text-align: center\">funkcionalitami.<\/p>\n<p style=\"text-align: center\">1.3.2<b> Aplik\u00e1cia MetriQ Input <\/b>(\u010falej len <b>\u201eMQI\u201c<\/b>) ako s\u00fa\u010das\u0165 MetriQ je pou\u017e\u00edvan\u00e1<\/p>\n<p style=\"text-align: center\">osobami na strane spolo\u010dnosti HOLLEN pri poskytovan\u00ed slu\u017eieb na z\u00e1klade zmluvy<\/p>\n<p style=\"text-align: center\">o poskytovan\u00ed slu\u017eieb, pri\u010dom tieto osoby vkladaj\u00fa do\u00a0MetriQ pr\u00edslu\u0161n\u00e9 d\u00e1ta<\/p>\n<p style=\"text-align: center\">s\u00favisiace so\u00a0z\u00e1kazkou.<\/p>\n<p style=\"text-align: center\">1.3.3 <b>Aplik\u00e1cia MetriQ Admin<\/b> (\u010falej len <b>\u201eMQA\u201c<\/b>) je \u010das\u0165ou MetriQ, predstavuj\u00facou<\/p>\n<p style=\"text-align: center\">mo\u017enos\u0165 administrova\u0165 vybran\u00e9 pr\u00edstupy a\u00a0nastavenia.<\/p>\n<p style=\"text-align: center\">1.3.4 <b>MetriQ Core<\/b> (\u010falej len \u201e<b>MQC\u201c<\/b>) je datab\u00e1za d\u00e1t, ktor\u00e1 vznikla na z\u00e1klade vstupov<\/p>\n<p style=\"text-align: center\">cez MQI a in\u00fdch intern\u00fdch informa\u010dn\u00fdch syst\u00e9mov spolo\u010dnosti HOLLEN a je<\/p>\n<p style=\"text-align: center\">neoddelite\u013enou a podstatnou s\u00fa\u010das\u0165ou MetriQ.<\/p>\n<p style=\"text-align: center\">1.3.5<b> Log<\/b> je po\u010d\u00edta\u010dov\u00fd s\u00fabor s kontroln\u00fdm z\u00e1znamom o ur\u010dit\u00fdch \u010dinnostiach<\/p>\n<p style=\"text-align: center\">uskuto\u010dnen\u00fdch v MetriQ.<\/p>\n<p style=\"text-align: center\">1.3.6 <b>Technick\u00e1 dokument\u00e1cia <\/b>je v\u0161etka dokument\u00e1cia, ktor\u00e1 je z poh\u013eadu z\u00e1kazky<\/p>\n<p style=\"text-align: center\">v\u00fdznamn\u00e1, najm\u00e4 pracovn\u00fd postup, dokumenty t\u00fdkaj\u00face sa bezpe\u010dnosti a ochrany<\/p>\n<p style=\"text-align: center\">zdravia pri pr\u00e1ci, dokumenty t\u00fdkaj\u00face sa pravidiel, ktor\u00e9 je nutn\u00e9 dodr\u017eiava\u0165<\/p>\n<p style=\"text-align: center\">na\u00a0pracovisku\/v are\u00e1li realiz\u00e1cie slu\u017eby a pod.<\/p>\n<p style=\"text-align: center\">1.3.7 <b>D\u00e1ta <\/b>s\u00fa ak\u00e9ko\u013evek v elektronickej forme ulo\u017een\u00e9 inform\u00e1cie patriace k\u00a0ur\u010ditej<\/p>\n<p style=\"text-align: center\">z\u00e1kazke, zbieran\u00e9 pomocou MQI alebo vkladan\u00e9 do MetriQ spolo\u010dnos\u0165ou HOLLEN<\/p>\n<p style=\"text-align: center\">(resp. osobami na jej strane) in\u00fdm sp\u00f4sobom ako prostredn\u00edctvom MQI, pr\u00edpadne<\/p>\n<p style=\"text-align: center\">inform\u00e1cie vkladan\u00e9 do MetriQ priamo nadob\u00fadate\u013eom licencie; d\u00e1tami s\u00fa najm\u00e4<\/p>\n<p style=\"text-align: center\">\u00fadaje o celkovej \u010dasovej n\u00e1ro\u010dnosti realiz\u00e1cie z\u00e1kazky, pr\u00edp. aj jej jednotliv\u00fdch \u010dast\u00ed<\/p>\n<p style=\"text-align: center\">a vybran\u00e9 inform\u00e1cie o\u00a0komponentoch (napr. ich \u010d\u00edsla a in\u00e1 \u0161pecifik\u00e1cia), ktor\u00fdch sa<\/p>\n<p style=\"text-align: center\">z\u00e1kazka t\u00fdka, ale tie\u017e \u010falej technick\u00e1 dokument\u00e1cia k\u00a0z\u00e1kazke (najm\u00e4 pracovn\u00fd<\/p>\n<p style=\"text-align: center\">postup), reporty a in\u00e9 dokumenty (napr. objedn\u00e1vky a fakt\u00fary).<\/p>\n<p style=\"text-align: center\">1.3.8 <b>Technick\u00fdm v\u00fdpadkom <\/b>je nemo\u017enos\u0165 vyu\u017e\u00edvania MetriQ alebo jeho \u010dasti,<\/p>\n<p style=\"text-align: center\">napr.\u00a0z\u00a0d\u00f4vodu \u00fadr\u017eby syst\u00e9mu, v\u00fdpadku internetov\u00e9ho pripojenia a pod.<\/p>\n<p style=\"text-align: center\">1.4 <b>Pou\u017e\u00edvate\u013eom<\/b> je ka\u017ed\u00fd u\u017e\u00edvate\u013e a administr\u00e1tor.<\/p>\n<p style=\"text-align: center\">1.4.1 <b>U\u017e\u00edvate\u013eom<\/b> je osoba, ktorej bol administr\u00e1torom udelen\u00fd pr\u00edstup k MQV.<\/p>\n<p style=\"text-align: center\">U\u017e\u00edvate\u013esk\u00fd pr\u00edstup sa z\u00edskava prostredn\u00edctvom pr\u00edstupov\u00fdch \u00fadajov, ktor\u00e9 na<\/p>\n<p style=\"text-align: center\">z\u00e1klade akcie administr\u00e1tora bud\u00fa automatizovan\u00fdm syst\u00e9mom zaslan\u00e9 na\u00a0jeho<\/p>\n<p style=\"text-align: center\">emailov\u00fa adresu uveden\u00fa v\u00a0mennom zozname, zmluve o\u00a0poskytovan\u00ed slu\u017eieb alebo<\/p>\n<p style=\"text-align: center\">poskytnut\u00fa nadob\u00fadate\u013eom licencie in\u00fdm sp\u00f4sobom. U\u017e\u00edvate\u013eom m\u00f4\u017ee by\u0165 aj osoba<\/p>\n<p style=\"text-align: center\">mimo \u0161trukt\u00fary nadob\u00fadate\u013ea licencie, ak je nevyhnutn\u00e9, aby pr\u00edstup k MQV z titulu<\/p>\n<p style=\"text-align: center\">svojej poz\u00edcie mala (napr. kvalit\u00e1r koncov\u00e9ho z\u00e1kazn\u00edka).<\/p>\n<p style=\"text-align: center\">1.4.2 <b>Administr\u00e1torom<\/b> je pou\u017e\u00edvate\u013e MQA na strane spolo\u010dnosti HOLLEN, ktor\u00fd<\/p>\n<p style=\"text-align: center\">spravuje MetriQ a administruje vybran\u00e9 nastavenia MetriQ. Administr\u00e1torom m\u00f4\u017ee<\/p>\n<p style=\"text-align: center\">by\u0165 aj osoba na strane nadob\u00fadate\u013ea licencie, a to obvykle za osobitn\u00fd poplatok,<\/p>\n<p style=\"text-align: center\">av\u0161ak v\u00fdlu\u010dne po dohode so\u00a0spolo\u010dnos\u0165ou HOLLEN, ktor\u00e1 mu ur\u010d\u00ed rozsah<\/p>\n<p style=\"text-align: center\">povolen\u00fdch opr\u00e1vnen\u00ed. Nadob\u00fadate\u013e licencie nem\u00e1 bez takejto osobitnej p\u00edsomnej a<\/p>\n<p style=\"text-align: center\">preuk\u00e1zate\u013enej dohody n\u00e1rok na vyu\u017e\u00edvanie postavenia administr\u00e1tora pre osobu<\/p>\n<p style=\"text-align: center\">na\u00a0svojej strane. Administr\u00e1torsk\u00fd pr\u00edstup sa z\u00edskava prostredn\u00edctvom pr\u00edstupov\u00fdch<\/p>\n<p style=\"text-align: center\">\u00fadajov, ktor\u00e9 na z\u00e1klade akcie administr\u00e1tora na\u00a0strane spolo\u010dnosti HOLLEN bud\u00fa<\/p>\n<p style=\"text-align: center\">automatizovan\u00fdm syst\u00e9mom zaslan\u00e9 na\u00a0emailov\u00fa adresu uveden\u00fa v\u00a0mennom<\/p>\n<p style=\"text-align: center\">zozname, v zmluve o\u00a0poskytovan\u00ed slu\u017eieb alebo poskytnut\u00fa nadob\u00fadate\u013eom licencie<\/p>\n<p style=\"text-align: center\">in\u00fdm p\u00edsomn\u00fdm a preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom.<\/p>\n<p style=\"text-align: center\">1.4.3 <b>Pr\u00edstupov\u00e9 \u00fadaje <\/b>predstavuj\u00fa jedine\u010dn\u00e9 pou\u017e\u00edvate\u013esk\u00e9 meno a heslo konkr\u00e9tneho<\/p>\n<p style=\"text-align: center\">pou\u017e\u00edvate\u013ea.<\/p>\n<p style=\"text-align: center\">1.4.4 <b>Menn\u00fd zoznam<\/b> je fakultat\u00edvny zoznam os\u00f4b na strane nadob\u00fadate\u013ea licencie, ktor\u00fd<\/p>\n<p style=\"text-align: center\">obsahuje najm\u00e4 zoznam pracovn\u00edkov nadob\u00fadate\u013ea licencie, ktor\u00ed s\u00fa alebo maj\u00fa by\u0165<\/p>\n<p style=\"text-align: center\">pou\u017e\u00edvate\u013emi; pracovn\u00edkom nadob\u00fadate\u013ea licencie je pritom ak\u00e1ko\u013evek fyzick\u00e1<\/p>\n<p style=\"text-align: center\">osoba v priamom alebo sprostredkovanom zmluvnom vz\u0165ahu s\u00a0nadob\u00fadate\u013eom<\/p>\n<p style=\"text-align: center\">licencie, ktor\u00e1 pre \u0148u vykon\u00e1va \u010dinnos\u0165 dod\u00e1vate\u013esk\u00fdm sp\u00f4sobom, pr\u00edpadne<\/p>\n<p style=\"text-align: center\">vo\u00a0vz\u0165ahu podriadenosti (\u010falej len \u201epracovn\u00edk nadob\u00fadate\u013ea licencie\u201c). Menn\u00fd<\/p>\n<p style=\"text-align: center\">zoznam obsahuje okrem mena a priezviska aj emailov\u00fa adresu pou\u017e\u00edvate\u013ea,<\/p>\n<p style=\"text-align: center\">umo\u017e\u0148uj\u00facu prij\u00edmanie informa\u010dn\u00fdch spr\u00e1v s\u00favisiacich s\u00a0pou\u017e\u00edvan\u00edm MetriQ<\/p>\n<p style=\"text-align: center\">(napr.\u00a0pr\u00edstupov\u00e9 \u00fadaje).<\/p>\n<p style=\"text-align: center\">1.5 <b>Technikom<\/b> je osoba na strane spolo\u010dnosti HOLLEN, ktor\u00e1 je ako technik uveden\u00e1 v zmluve<\/p>\n<p style=\"text-align: center\">o poskytovan\u00ed slu\u017eieb pr\u00edpadne vidite\u013en\u00e1 pri konkr\u00e9tnej objedn\u00e1vke (z\u00e1kazke) v\u00a0sekcii<\/p>\n<p style=\"text-align: center\">kontakty priamo v\u00a0MetriQ.<\/p>\n<h6 style=\"text-align: center\">2. <b>Licencia<\/b><\/h6>\n<p style=\"text-align: center\">2.1 <b>Licenciou <\/b>je opr\u00e1vnenie nadob\u00fadate\u013ea licencie pou\u017e\u00edva\u0165 MQV, pr\u00edp. aj MQA, ak bola<\/p>\n<p style=\"text-align: center\">mo\u017enos\u0165 vyu\u017e\u00edvania MQA pracovn\u00edkom nadob\u00fadate\u013ea licencie dohodnut\u00e1.<\/p>\n<p style=\"text-align: center\">2.2 K akcept\u00e1cii t\u00fdchto licen\u010dn\u00fdch podmienok nadob\u00fadate\u013eom licencie doch\u00e1dza uzatvoren\u00edm<\/p>\n<p style=\"text-align: center\">objedn\u00e1vkovej licen\u010dnej zmluvy alebo uzatvoren\u00edm samostatnej licen\u010dnej zmluvy, ktorej<\/p>\n<p style=\"text-align: center\">pr\u00edlohou s\u00fa tieto licen\u010dn\u00e9 podmienky.<\/p>\n<h6 style=\"text-align: center\"><b>3. Z\u00e1kladn\u00e9 licen\u010dn\u00e9 podmienky<\/b><\/h6>\n<p style=\"text-align: center\">3.1 Nadob\u00fadate\u013e licencie a v\u0161etci pou\u017e\u00edvatelia s\u00fa opr\u00e1vnen\u00ed vyu\u017e\u00edva\u0165 MetriQ len sp\u00f4sobom,<\/p>\n<p style=\"text-align: center\">ktor\u00fd umo\u017e\u0148uje licen\u010dn\u00e1 zmluva a tieto licen\u010dn\u00e9 podmienky.<\/p>\n<p style=\"text-align: center\">3.2 Z\u00e1kladn\u00e9 licen\u010dn\u00e9 ustanovenia:<\/p>\n<p style=\"text-align: center\">3.2.1 Licencia sa ude\u013euje ako nev\u00fdhradn\u00e1.<\/p>\n<p style=\"text-align: center\">3.2.2 \u010casov\u00fd rozsah licencie:<\/p>\n<p style=\"text-align: center\">a) Pri samostatnej licen\u010dnej zmluve sa licencia poskytuje na obdobie do 2 rokov<\/p>\n<p style=\"text-align: center\">po\u00a0skon\u010den\u00ed poslednej z\u00e1kazky realizovanej spolo\u010dnos\u0165ou HOLLEN<\/p>\n<p style=\"text-align: center\">pre\u00a0nadob\u00fadate\u013ea licencie.<\/p>\n<p style=\"text-align: center\">b) Pri objedn\u00e1vkovej licen\u010dnej zmluve sa licencia poskytuje na obdobie<\/p>\n<p style=\"text-align: center\">do\u00a06\u00a0mesiacov po ukon\u010den\u00ed konkr\u00e9tnej z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">Uveden\u00fd \u010dasov\u00fd rozsah plat\u00ed len v pr\u00edpade, \u017ee licen\u010dn\u00e1 zmluva neur\u010duje inak.<\/p>\n<p style=\"text-align: center\">Ustanovenie bodu 12.2 licen\u010dn\u00fdch podmienok nie je t\u00fdmto dotknut\u00e9.<\/p>\n<p style=\"text-align: center\">3.2.3 Vecn\u00fd rozsah licencie:<\/p>\n<p style=\"text-align: center\">a) Licencia umo\u017e\u0148uje nadob\u00fadate\u013eovi licencie pou\u017e\u00edvanie t\u00fdch funkcional\u00edt, ktor\u00e9<\/p>\n<p style=\"text-align: center\">mu spr\u00edstupn\u00ed spolo\u010dnos\u0165 HOLLEN, obvykle po dohode oboch str\u00e1n; ak chce<\/p>\n<p style=\"text-align: center\">ma\u0165 nadob\u00fadate\u013e licencie pr\u00e1vny n\u00e1rok na spr\u00edstupnenie ur\u010dit\u00fdch konkr\u00e9tnych<\/p>\n<p style=\"text-align: center\">funkcional\u00edt, mus\u00ed by\u0165 tak\u00e1to dohoda zachyten\u00e1 p\u00edsmom, napr. priamo<\/p>\n<p style=\"text-align: center\">v\u00a0licen\u010dnej zmluve, alebo n\u00e1slednej dohode (napr. vo forme emailov, osobitnej<\/p>\n<p style=\"text-align: center\">listiny alebo elektronick\u00e9ho dokumentu podp\u00edsan\u00e9ho opr\u00e1vnen\u00fdmi z\u00e1stupcami<\/p>\n<p style=\"text-align: center\">oboch str\u00e1n a pod.), pri\u010dom tak\u00fato dohodu za\u00a0spolo\u010dnos\u0165 HOLLEN m\u00f4\u017ee okrem<\/p>\n<p style=\"text-align: center\">\u0161tatut\u00e1rneho org\u00e1nu a prokuristu uzavrie\u0165 tie\u017e osoba na poz\u00edcii gener\u00e1lny riadite\u013e<\/p>\n<p style=\"text-align: center\">alebo riadite\u013e pobo\u010dky.<\/p>\n<p style=\"text-align: center\">b) Licencia umo\u017e\u0148uje pou\u017e\u00edvanie MQV ktor\u00fdmko\u013evek pou\u017e\u00edvate\u013eom;<\/p>\n<p style=\"text-align: center\">z\u00a0funkcional\u00edt, ktor\u00e9 s\u00fa pre nadob\u00fadate\u013ea licencie dostupn\u00e9, ur\u010duje rozsah t\u00fdchto<\/p>\n<p style=\"text-align: center\">funkcional\u00edt pre konkr\u00e9tneho pou\u017e\u00edvate\u013ea nadob\u00fadate\u013e licencie na z\u00e1klade<\/p>\n<p style=\"text-align: center\">preuk\u00e1zate\u013enej dohody so\u00a0spolo\u010dnos\u0165ou HOLLEN,<\/p>\n<p style=\"text-align: center\">3.2.4 \u00dazemn\u00fd rozsah licencie: neobmedzen\u00fd.<\/p>\n<p style=\"text-align: center\">3.3 Zakazuje sa zdie\u013eanie pr\u00edstupov\u00fdch \u00fadajov pou\u017e\u00edvate\u013ea in\u00fdm osob\u00e1m, a to aj v\u00a0pr\u00edpade, ak<\/p>\n<p style=\"text-align: center\">tieto in\u00e9 osoby disponuj\u00fa vlastn\u00fdmi pr\u00edstupov\u00fdmi \u00fadajmi. Poru\u0161enie tohto z\u00e1kazu sp\u00f4sobuje<\/p>\n<p style=\"text-align: center\">mo\u017enos\u0165 vypovedania licen\u010dnej zmluvy pod\u013ea bodu 12.1 licen\u010dn\u00fdch podmienok.<\/p>\n<p style=\"text-align: center\">3.3.1 Ustanovenie bodu 3.3 licen\u010dn\u00fdch podmienok sa nepou\u017eije v pr\u00edpade, ak je zdie\u013eanie<\/p>\n<p style=\"text-align: center\">pr\u00edstupov\u00fdch \u00fadajov povolen\u00e9 v licen\u010dnej zmluve.<\/p>\n<h6 style=\"text-align: center\"><b>4. Osobitn\u00e9 licen\u010dn\u00e9 podmienky<\/b><\/h6>\n<p style=\"text-align: center\">4.1 Nadob\u00fadate\u013e licencie je povinn\u00fd zabezpe\u010di\u0165, aby pou\u017e\u00edvatelia pou\u017e\u00edvali MQV len na tieto \u00fa\u010dely:<\/p>\n<p style=\"text-align: center\">a) zobrazovanie vybran\u00fdch d\u00e1t pod\u013ea \u010dasti 5 licen\u010dn\u00fdch podmienok pomocou<\/p>\n<p style=\"text-align: center\">spr\u00edstupnen\u00fdch funkcional\u00edt (bod\u00a0 3.2.3 licen\u010dn\u00fdch podmienok),<\/p>\n<p style=\"text-align: center\">b) generovanie reportov, pr\u00edpadne aj in\u00fdch dostupn\u00fdch v\u00fdstupov v rozsahu a sp\u00f4sobom,<\/p>\n<p style=\"text-align: center\">ako to umo\u017e\u0148uje samotn\u00fd MQV a spr\u00edstupnen\u00e9 funkcionality (bod 3.2.3 licen\u010dn\u00fdch podmienok),<\/p>\n<p style=\"text-align: center\">c) nahr\u00e1vanie dokumentov k z\u00e1kazk\u00e1m,<\/p>\n<p style=\"text-align: center\">d) schva\u013eovanie vybran\u00fdch dokumentov v pr\u00edpade, ak medzi nadob\u00fadate\u013eom licencie a<\/p>\n<p style=\"text-align: center\">spolo\u010dnos\u0165ou HOLLEN bola o tomto podp\u00edsan\u00e1 osobitn\u00e1 zmluva o elektronickej komunik\u00e1cii.<\/p>\n<p style=\"text-align: center\">4.2 Pr\u00edstup k d\u00e1tam zobrazovan\u00fdm v MQV sa umo\u017e\u0148uje prostredn\u00edctvom webov\u00e9ho rozhrania a<\/p>\n<p style=\"text-align: center\">vyu\u017eit\u00edm technol\u00f3gi\u00ed vzdialen\u00e9ho pr\u00edstupu.<\/p>\n<p style=\"text-align: center\">4.3 Administr\u00e1tor na strane nadob\u00fadate\u013ea licencie nie je opr\u00e1vnen\u00fd ude\u013eova\u0165 pr\u00edstupy osob\u00e1m,<\/p>\n<p style=\"text-align: center\">ktor\u00e9 nep\u00f4sobia v \u0161trukt\u00farach nadob\u00fadate\u013ea licencie.<\/p>\n<h6 style=\"text-align: center\"><b>5. D\u00e1ta a ich bezpe\u010dnos\u0165<\/b><\/h6>\n<p style=\"text-align: center\">5.1 Spolo\u010dnos\u0165 HOLLEN zbiera d\u00e1ta elektronickou formou (najm\u00e4 pomocou MQI), s v\u00fdnimkou<\/p>\n<p style=\"text-align: center\">pr\u00edpadu, ak tomu br\u00e1nia technick\u00e9 pr\u00ed\u010diny.<\/p>\n<p style=\"text-align: center\">5.2 D\u00e1ta obsiahnut\u00e9 v MetriQ s\u00fa d\u00f4vern\u00fdmi inform\u00e1ciami; nadob\u00fadate\u013e licencie (a tie\u017e ka\u017ed\u00fd<\/p>\n<p style=\"text-align: center\">pou\u017e\u00edvate\u013e) je povinn\u00fd o d\u00e1tach zachov\u00e1va\u0165 ml\u010danlivos\u0165 a nesmie ich spr\u00edstup\u0148ova\u0165 tret\u00edm<\/p>\n<p style=\"text-align: center\">osob\u00e1m s v\u00fdnimkou pr\u00edpadov, kedy je to v t\u00fdchto licen\u010dn\u00fdch podmienkach, pr\u00edpadne<\/p>\n<p style=\"text-align: center\">v\u00a0licen\u010dnej (alebo inej) zmluve povolen\u00e9. Ak maj\u00fa d\u00e1ta s\u00fa\u010dasne charakter obchodn\u00e9ho<\/p>\n<p style=\"text-align: center\">tajomstva, tak sa na ich ochranu primerane vz\u0165ahuj\u00fa aj ustanovenia pr\u00e1vnych predpisov<\/p>\n<p style=\"text-align: center\">upravuj\u00face ochranu obchodn\u00e9ho tajomstva.<\/p>\n<p style=\"text-align: center\">5.3 Ustanovenie bodu 5.2 licen\u010dn\u00fdch podmienok sa nevz\u0165ahuje na spr\u00edstupnenie d\u00e1t<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013eom licencie:<\/p>\n<p style=\"text-align: center\">a) svojim zamestnancom alebo in\u00fdm pracovn\u00edkom nadob\u00fadate\u013ea licencie, ktor\u00ed maj\u00fa<\/p>\n<p style=\"text-align: center\">na\u00a0spr\u00edstupnen\u00ed d\u00e1t osobitn\u00fd pr\u00e1vny z\u00e1ujem (napr. z titulu svojej funkcie) a s\u00fa viazan\u00ed<\/p>\n<p style=\"text-align: center\">oh\u013eadne d\u00e1t povinnos\u0165ou ml\u010danlivosti,<\/p>\n<p style=\"text-align: center\">b) osob\u00e1m, ktor\u00e9 s\u00fa s nadob\u00fadate\u013eom licencie majetkovo prepojen\u00e9 alebo preuk\u00e1zate\u013ene<\/p>\n<p style=\"text-align: center\">person\u00e1lne prepojen\u00e9 (cez majoritn\u00fdch spolo\u010dn\u00edkov), pr\u00edpadne jeho organiza\u010dn\u00fdm<\/p>\n<p style=\"text-align: center\">zlo\u017ek\u00e1m t\u00fdchto os\u00f4b ako aj zamestnancom alebo in\u00fdm pracovn\u00edkom t\u00fdchto os\u00f4b, pri\u010dom<\/p>\n<p style=\"text-align: center\">je v\u0161ak povinn\u00fd zaviaza\u0165 ich rovnakou povinnos\u0165ou ml\u010danlivosti, ako vypl\u00fdva z bodu 5.2<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fdch podmienok.<\/p>\n<p style=\"text-align: center\">5.4 Ak je z\u00e1kazka realizovan\u00e1 u\u00a0odberate\u013ea (z\u00e1kazn\u00edka) nadob\u00fadate\u013ea licencie alebo<\/p>\n<p style=\"text-align: center\">v\u00a0logistick\u00fdch, \u010di extern\u00fdch skladoch na strane nadob\u00fadate\u013ea licencie alebo odberate\u013ea<\/p>\n<p style=\"text-align: center\">(z\u00e1kazn\u00edka) nadob\u00fadate\u013ea licencie, m\u00f4\u017eu by\u0165 d\u00e1ta spr\u00edstup\u0148ovan\u00e9 aj pr\u00edslu\u0161n\u00fdm osob\u00e1m<\/p>\n<p style=\"text-align: center\">na\u00a0ich strane.<\/p>\n<p style=\"text-align: center\">5.5 D\u00e1ta m\u00f4\u017eu by\u0165 zmluvnou stranou tie\u017e spr\u00edstup\u0148ovan\u00e9:<\/p>\n<p style=\"text-align: center\">a) odberate\u013eovi alebo dod\u00e1vate\u013eovi nadob\u00fadate\u013ea licencie (resp. osob\u00e1m na ich strane), ak<\/p>\n<p style=\"text-align: center\">t\u00edto s\u00fa s\u00fa\u010das\u0165ou konkr\u00e9tnej z\u00e1kazky a maj\u00fa by\u0165 informovan\u00ed o\u00a0detailoch realiz\u00e1cie<\/p>\n<p style=\"text-align: center\">z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">b) poskytovate\u013eovi logistick\u00fdch slu\u017eieb pre nadob\u00fadate\u013ea licencie (resp. osob\u00e1m na\u00a0ich<\/p>\n<p style=\"text-align: center\">strane), ak m\u00e1 by\u0165 informovan\u00ed o detailoch realiz\u00e1cie z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">c) koncov\u00e9mu z\u00e1kazn\u00edkovi nadob\u00fadate\u013ea licencie (resp. osob\u00e1m na\u00a0ich strane), ak m\u00e1 by\u0165<\/p>\n<p style=\"text-align: center\">informovan\u00fd o detailoch realiz\u00e1cie z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">d) osob\u00e1m, ktor\u00e9 s\u00fa s\u00fa\u010das\u0165ou komunik\u00e1cie (t\u00fdkaj\u00facej sa z\u00e1kazky) zasielanej<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013eom licencie,<\/p>\n<p style=\"text-align: center\">e) \u010fal\u0161\u00edm osob\u00e1m s platnou licenciou na pou\u017e\u00edvanie MQV, ktor\u00fdch sa d\u00e1ta z\u00e1kazky t\u00fdkaj\u00fa,<\/p>\n<p style=\"text-align: center\">f) pr\u00e1vnym a obdobn\u00fdm z\u00e1stupcom zmluvn\u00fdch str\u00e1n, ktor\u00fdm povinnos\u0165 ml\u010danlivosti<\/p>\n<p style=\"text-align: center\">vypl\u00fdva zo\u00a0z\u00e1kona a tie\u017e org\u00e1nom verejnej moci, ak sa im spr\u00edstup\u0148uj\u00fa d\u00e1ta na z\u00e1klade<\/p>\n<p style=\"text-align: center\">z\u00e1kona,<\/p>\n<p style=\"text-align: center\">g) in\u00fdm osob\u00e1m, o ktor\u00fdch to bude osobitne dohodnut\u00e9 medzi spolo\u010dnos\u0165ou HOLLEN a<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013eom licencie.<\/p>\n<p style=\"text-align: center\">5.6 Ak rozsah d\u00e1t, ktor\u00e9 sa v MQV nadob\u00fadate\u013eovi licencie spr\u00edstup\u0148uj\u00fa, nie je ur\u010den\u00fd v\u00a0zmluve<\/p>\n<p style=\"text-align: center\">o poskytovan\u00ed slu\u017eieb ani v licen\u010dnej zmluve, ur\u010d\u00ed ho spolo\u010dnos\u0165 HOLLEN; ak v\u0161ak chce ma\u0165<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013e licencie pr\u00e1vny n\u00e1rok na\u00a0spr\u00edstupnenie ur\u010dit\u00fdch konkr\u00e9tnych d\u00e1t, mus\u00ed by\u0165 tak\u00e1to<\/p>\n<p style=\"text-align: center\">dohoda zachyten\u00e1 p\u00edsmom (napr.\u00a0vo\u00a0forme emailov, osobitnej listiny alebo elektronick\u00e9ho<\/p>\n<p style=\"text-align: center\">dokumentu podp\u00edsan\u00e9ho opr\u00e1vnen\u00fdmi z\u00e1stupcami oboch str\u00e1n).<\/p>\n<p style=\"text-align: center\">5.7 Spolo\u010dnos\u0165 HOLLEN je opr\u00e1vnen\u00e1 d\u00e1ta bez\u00a0osobitn\u00e9ho s\u00fahlasu nadob\u00fadate\u013ea licencie<\/p>\n<p style=\"text-align: center\">zhroma\u017e\u010fova\u0165, pou\u017e\u00edva\u0165 (v\u00a0naj\u0161ir\u0161om mo\u017enom v\u00fdzname slova) a poskytova\u0165 in\u00fdm subjektom<\/p>\n<p style=\"text-align: center\">sp\u00f4sobom upraven\u00fdm v t\u00fdchto licen\u010dn\u00fdch podmienkach. Oh\u013eadne pou\u017e\u00edvania d\u00e1t<\/p>\n<p style=\"text-align: center\">spolo\u010dnos\u0165ou HOLLEN v\u0161ak plat\u00ed, \u017ee d\u00e1ta pou\u017e\u00edva v\u00fdlu\u010dne na\u00a0poskytovanie inform\u00e1ci\u00ed<\/p>\n<p style=\"text-align: center\">o\u00a0z\u00e1kazk\u00e1ch ur\u010den\u00fdm osob\u00e1m, na\u00a0tvorbu a prezentovanie anal\u00fdz, na faktur\u00e1ciu a tie\u017e na \u010fal\u0161\u00ed<\/p>\n<p style=\"text-align: center\">v\u00fdvoj MetriQ, pri\u010dom d\u00e1ta m\u00f4\u017ee pre uveden\u00e9 \u00fa\u010dely osobitne sprac\u00fava\u0165, a to v naj\u0161ir\u0161om<\/p>\n<p style=\"text-align: center\">mo\u017enom v\u00fdzname.<\/p>\n<p style=\"text-align: center\">5.8 MetriQ funguje v r\u00e1mci syst\u00e9mov spolo\u010dnosti Microsoft (napr. server v MS Azure, Windows<\/p>\n<p style=\"text-align: center\">Server a Microsoft SQL database), ktor\u00e9 spolo\u010dnos\u0165 HOLLEN pravidelne aktualizuje najm\u00e4<\/p>\n<p style=\"text-align: center\">z\u00a0h\u013eadiska aktualiz\u00e1cie bezpe\u010dnostn\u00fdch z\u00e1plat.<\/p>\n<p style=\"text-align: center\">5.9 Spolo\u010dnos\u0165 HOLLEN tie\u017e:<\/p>\n<p style=\"text-align: center\">a) zabezpe\u010duje bezpe\u010dnos\u0165 d\u00e1t, najm\u00e4 tak, \u017ee v\u0161etka komunik\u00e1cia medzi pou\u017e\u00edvate\u013eom a<\/p>\n<p style=\"text-align: center\">MQV prebieha cez \u0161ifrovan\u00fd HTTPS protocol,<\/p>\n<p style=\"text-align: center\">b) zabezpe\u010duje, aby SSL certifik\u00e1t bol aktu\u00e1lny a platn\u00fd.<\/p>\n<p style=\"text-align: center\">c) priebe\u017ene vyhodnocuje logy a sna\u017e\u00ed sa reagova\u0165 na podozriv\u00e9 aktivity.<\/p>\n<p style=\"text-align: center\">5.10 Spolo\u010dnos\u0165 HOLLEN umo\u017e\u0148uje pr\u00edstup do MetriQ (vr\u00e1tane d\u00e1t v \u0148om ulo\u017een\u00fdch) externej<\/p>\n<p style=\"text-align: center\">spolo\u010dnosti, ktor\u00e1 pre spolo\u010dnos\u0165 HOLLEN vyv\u00edja a upravuje MetriQ, pri\u010dom v\u0161ak t\u00e1to<\/p>\n<p style=\"text-align: center\">spolo\u010dnos\u0165 je viazan\u00e1 povinnos\u0165ou ml\u010danlivosti na z\u00e1klade pr\u00edslu\u0161nej zmluvy.<\/p>\n<p style=\"text-align: center\">5.11 Spolo\u010dnos\u0165 HOLLEN m\u00f4\u017ee d\u00e1ta (vr\u00e1tane osobn\u00fdch \u00fadajov pracovn\u00edkov nadob\u00fadate\u013ea<\/p>\n<p style=\"text-align: center\">licencie v rozsahu meno, priezvisko, email a tel. \u010d\u00edslo, n\u00e1zov spolo\u010dnosti pre ktor\u00fa pracuje),<\/p>\n<p style=\"text-align: center\">pou\u017ei\u0165 v \u010fal\u0161\u00edch svojich informa\u010dn\u00fdch syst\u00e9moch, pr\u00edpadne ich m\u00f4\u017ee spr\u00edstupni\u0165:<\/p>\n<p style=\"text-align: center\">a) tret\u00edm osob\u00e1m majetkovo alebo person\u00e1lne prepojen\u00fdm so\u00a0spolo\u010dnos\u0165ou HOLLEN,<\/p>\n<p style=\"text-align: center\">b) dod\u00e1vate\u013eom IT slu\u017eieb pre spolo\u010dnos\u0165 HOLLEN, ktor\u00ed sa spolupodie\u013eaj\u00fa na\u00a0v\u00fdvoji a<\/p>\n<p style=\"text-align: center\">\u00fadr\u017ebe syst\u00e9mu MetriQ.<\/p>\n<h6 style=\"text-align: center\"><b>6. Ostatn\u00e9 podmienky<\/b><\/h6>\n<p style=\"text-align: center\">6.1 Nadob\u00fadate\u013e licencie nie je opr\u00e1vnen\u00fd umo\u017eni\u0165 pr\u00edstup do MQV osob\u00e1m, ktor\u00e9 nie s\u00fa<\/p>\n<p style=\"text-align: center\">pou\u017e\u00edvate\u013emi.<\/p>\n<p style=\"text-align: center\">6.2 Spolo\u010dnos\u0165 HOLLEN odpor\u00fa\u010da, aby si ka\u017ed\u00fd pou\u017e\u00edvate\u013e po prvom prihl\u00e1sen\u00ed zmenil svoje<\/p>\n<p style=\"text-align: center\">pr\u00edstupov\u00e9 heslo.<\/p>\n<p style=\"text-align: center\">6.3 Nadob\u00fadate\u013eovi licencie MQV sa odpor\u00fa\u010da doda\u0165 spolo\u010dnosti HOLLEN menn\u00fd zoznam.<\/p>\n<p style=\"text-align: center\">Bez\u00a0dodania menn\u00e9ho zoznamu udel\u00ed spolo\u010dnos\u0165 HOLLEN pr\u00edstupov\u00e9 \u00fadaje len osob\u00e1m,<\/p>\n<p style=\"text-align: center\">pre\u00a0ktor\u00e9 tak\u00e1to potreba bude vypl\u00fdva\u0165 z uzavretej zmluvy o\u00a0poskytovan\u00ed slu\u017eieb pre dan\u00fa<\/p>\n<p style=\"text-align: center\">z\u00e1kazku (najm\u00e4 osoby konkretizovan\u00e9 v zmluve), pr\u00edpadne osob\u00e1m pod\u013ea bodu 5.5<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fdch podmienok.<\/p>\n<p style=\"text-align: center\">6.3.1 Spolo\u010dnos\u0165 HOLLEN m\u00f4\u017ee udeli\u0165 konkr\u00e9tnej osobe na strane nadob\u00fadate\u013ea licencie<\/p>\n<p style=\"text-align: center\">opr\u00e1vnenia administr\u00e1tora, v s\u00falade s podmienkami uveden\u00fdmi v bode 1.4.2<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fdch podmienok.<\/p>\n<p style=\"text-align: center\">6.4 Administr\u00e1tor na strane nadob\u00fadate\u013ea licencie m\u00e1 pr\u00e1vo udeli\u0165 pou\u017e\u00edvate\u013esk\u00fd pr\u00edstup inej<\/p>\n<p style=\"text-align: center\">osobe, ako osobe nadob\u00fadate\u013ea licencie (najm\u00e4 extern\u00fd pracovn\u00edk), len po\u00a0predch\u00e1dzaj\u00facom<\/p>\n<p style=\"text-align: center\">preuk\u00e1zate\u013enom s\u00fahlase spolo\u010dnosti HOLLEN.<\/p>\n<p style=\"text-align: center\">6.5 Administr\u00e1tor za spolo\u010dnos\u0165 HOLLEN je opr\u00e1vnen\u00fd deaktivova\u0165 pou\u017e\u00edvate\u013esk\u00fd \u00fa\u010det<\/p>\n<p style=\"text-align: center\">pou\u017e\u00edvate\u013ea v pr\u00edpade, ak:<\/p>\n<p style=\"text-align: center\">a) ak\u00fdmko\u013evek sp\u00f4sobom zneu\u017e\u00edva MQV, pr\u00edpadne existuje d\u00f4vodn\u00e9 podozrenie<\/p>\n<p style=\"text-align: center\">na\u00a0zneu\u017eitie MQV,<\/p>\n<p style=\"text-align: center\">b) poru\u0161uje ustanovenia licen\u010dn\u00fdch podmienok,<\/p>\n<p style=\"text-align: center\">c) existuje podozrenie na zneu\u017eitie alebo \u00fanik pr\u00edstupov\u00fdch \u00fadajov dan\u00e9ho pou\u017e\u00edvate\u013ea<\/p>\n<p style=\"text-align: center\">alebo in\u00fdch d\u00e1t, pr\u00edpadne je tak\u00e9to zneu\u017eitie alebo \u00fanik potvrden\u00fd,<\/p>\n<p style=\"text-align: center\">d) zist\u00ed z hodnovern\u00e9ho zdroja, \u017ee doteraj\u0161\u00ed pou\u017e\u00edvate\u013e u\u017e nep\u00f4sob\u00ed v\u00a0\u0161trukt\u00farach<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013ea licencie alebo jeho pracovn\u00e1 poz\u00edcia sa zmenila tak, \u017ee si u\u017e nevy\u017eaduje<\/p>\n<p style=\"text-align: center\">pr\u00edstup do MQV.<\/p>\n<p style=\"text-align: center\">e) pr\u00edslu\u0161n\u00fd pou\u017e\u00edvate\u013esk\u00fd \u00fa\u010det nebol vyu\u017e\u00edvan\u00fd (najm\u00e4 sa do\u0148 pou\u017e\u00edvate\u013e neprihl\u00e1sil)<\/p>\n<p style=\"text-align: center\">dlh\u0161ie ako 2 mesiace.<\/p>\n<p style=\"text-align: center\">6.6 Spolo\u010dnos\u0165 HOLLEN je opr\u00e1vnen\u00e1 opravova\u0165 chyby v MetriQ a vyd\u00e1va\u0165 nov\u00e9<\/p>\n<p style=\"text-align: center\">verzie\/aktualiz\u00e1cie MetriQ a tieto automaticky in\u0161talova\u0165 bez s\u00fahlasu nadob\u00fadate\u013ea licencie.<\/p>\n<p style=\"text-align: center\">6.7 Spolo\u010dnos\u0165 HOLLEN je opr\u00e1vnen\u00e1 kedyko\u013evek a pod\u013ea vlastn\u00e9ho uv\u00e1\u017eenia vykona\u0165 updaty a<\/p>\n<p style=\"text-align: center\">upgrady MetriQ s cie\u013eom zlep\u0161enia bezpe\u010dnosti a \u00fapravy funkcional\u00edt syst\u00e9mu.<\/p>\n<p style=\"text-align: center\">6.8 Nadob\u00fadate\u013e licencie zodpoved\u00e1 za to, \u017ee jednotliv\u00ed pou\u017e\u00edvatelia bud\u00fa dodr\u017eiava\u0165 licen\u010dn\u00e9<\/p>\n<p style=\"text-align: center\">podmienky a osobitne z\u00e1kaz pod\u013ea bodu 3.3 licen\u010dn\u00fdch podmienok (pri\u010dom ustanovenie bodu<\/p>\n<p style=\"text-align: center\">3.3.1 licen\u010dn\u00fdch podmienok nie je t\u00fdmto dotknut\u00e9).<\/p>\n<p style=\"text-align: center\">6.9 Funkcionality MetriQ vy\u017eaduj\u00fa od zariadenia, prostredn\u00edctvom ktor\u00e9ho k nim chce<\/p>\n<p style=\"text-align: center\">pou\u017e\u00edvate\u013e pristupova\u0165, pr\u00edstup na internet. Spolo\u010dnos\u0165 HOLLEN nijako nezodpoved\u00e1 za<\/p>\n<p style=\"text-align: center\">nemo\u017enos\u0165 pou\u017e\u00edvate\u013ea pristupova\u0165 k funkcionalit\u00e1m MetriQ v\u00a0d\u00f4sledku ch\u00fdbaj\u00faceho alebo<\/p>\n<p style=\"text-align: center\">nedostato\u010dn\u00e9ho internetov\u00e9ho pripojenia. Spolo\u010dnos\u0165 HOLLEN nedod\u00e1va \u017eiadne technick\u00e9<\/p>\n<p style=\"text-align: center\">zariadenia potrebn\u00e9 na pr\u00edstup k\u00a0MetriQ.<\/p>\n<p style=\"text-align: center\">6.10 MQC podlieha aj samostatnej ochrane pod\u013ea autorsk\u00e9ho pr\u00e1va, pri\u010dom osobou, ktor\u00e1<\/p>\n<p style=\"text-align: center\">iniciovala a zabezpe\u010dila zhotovenie datab\u00e1zy je spolo\u010dnos\u0165 HOLLEN, ktor\u00e1 po\u017e\u00edva<\/p>\n<p style=\"text-align: center\">autorskopr\u00e1vnu ochranu datab\u00e1zy a nadob\u00fadate\u013e licencie k nej nem\u00e1 \u017eiadne osobitn\u00e9 pr\u00e1va,<\/p>\n<p style=\"text-align: center\">ke\u010f\u017ee vstupy nadob\u00fadate\u013ea licencie nevykazuj\u00fa kvalitat\u00edvne alebo kvantitat\u00edvne podstatn\u00fd<\/p>\n<p style=\"text-align: center\">vklad do z\u00edskania, overenia alebo predvedenia jej obsahu.<\/p>\n<p style=\"text-align: center\">6.11 N\u00e1vody na pou\u017e\u00edvanie a \u0161kolenia<\/p>\n<p style=\"text-align: center\">6.11.1 Spolo\u010dnos\u0165 HOLLEN zabezpe\u010d\u00ed v rozsahu \u0148ou ur\u010denom bezplatn\u00e9 poskytnutie<\/p>\n<p style=\"text-align: center\">\u0161koliacich materi\u00e1lov na \u00fa\u010dely obozn\u00e1menia sa s pou\u017e\u00edvan\u00edm MetriQ.<\/p>\n<p style=\"text-align: center\">6.11.2 Spolo\u010dnos\u0165 HOLLEN m\u00f4\u017ee po dohode s nadob\u00fadate\u013eom licencie poskytn\u00fa\u0165 aj<\/p>\n<p style=\"text-align: center\">osobitn\u00e9 \u0161kolenie pre bud\u00facich pou\u017e\u00edvate\u013eov.<\/p>\n<h6 style=\"text-align: center\"><b>7. Logy a cookies<\/b><\/h6>\n<p style=\"text-align: center\">7.1 V pr\u00edpade sporov medzi spolo\u010dnos\u0165ou HOLLEN a nadob\u00fadate\u013eom licencie oh\u013eadne spr\u00e1vania<\/p>\n<p style=\"text-align: center\">sa pou\u017e\u00edvate\u013eov pri pou\u017e\u00edvan\u00ed MetriQ, maj\u00fa rozhoduj\u00faci v\u00fdznam logy\u00a0MetriQ, \u010do<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013e licencie pou\u017e\u00edvan\u00edm MetriQ akceptuje.<\/p>\n<p style=\"text-align: center\">7.2 MetriQ zbiera v\u00fdlu\u010dne cookies potrebn\u00e9 pre riadne fungovanie pr\u00edslu\u0161n\u00fdch webov\u00fdch str\u00e1nok,<\/p>\n<p style=\"text-align: center\">pri\u010dom nepou\u017e\u00edva ani analytick\u00e9 ani marketingov\u00e9 cookies.<\/p>\n<h6 style=\"text-align: center\"><b>8. Osobn\u00e9 \u00fadaje<\/b><\/h6>\n<p style=\"text-align: center\">8.1 Nadob\u00fadate\u013e licencie ude\u013euje s\u00fahlas na sprac\u00favanie osobn\u00fdch \u00fadajov pou\u017e\u00edvate\u013eov a tret\u00edch<\/p>\n<p style=\"text-align: center\">os\u00f4b na\u00a0svojej strane, ktor\u00e9 poskytol spolo\u010dnosti HOLLEN (napr. objedn\u00e1vke\/zmluve,<\/p>\n<p style=\"text-align: center\">v\u00a0mennom zozname, osobitne emailom) za\u00a0\u00fa\u010delom plnenia zmluvn\u00fdch povinnost\u00ed spolo\u010dnosti<\/p>\n<p style=\"text-align: center\">HOLLEN vo\u010di nadob\u00fadate\u013eovi licencie, ako aj in\u00fdm zmluvn\u00fdm partnerom. Nadob\u00fadate\u013e<\/p>\n<p style=\"text-align: center\">licencie je s\u00fa\u010dasne povinn\u00fd, ak to vy\u017eaduj\u00fa pr\u00e1vne predpisy, z\u00edska\u0165 s\u00fahlas dotknut\u00fdch<\/p>\n<p style=\"text-align: center\">pracovn\u00edkov nadob\u00fadate\u013ea licencia na\u00a0poskytnutie ich osobn\u00fdch \u00fadajov spolo\u010dnosti<\/p>\n<p style=\"text-align: center\">HOLLEN, v\u00a0opa\u010dnom pr\u00edpade zodpoved\u00e1 spolo\u010dnosti HOLLEN za v\u0161etku \u0161kodu, ktor\u00fa<\/p>\n<p style=\"text-align: center\">v\u00a0d\u00f4sledku ch\u00fdbaj\u00faceho s\u00fahlasu alebo v s\u00favislosti s n\u00edm spolo\u010dnos\u0165 HOLLEN utrp\u00ed.<\/p>\n<p style=\"text-align: center\">Ustanovenia tohto bodu sa primerane vz\u0165ahuj\u00fa aj na \u010fal\u0161ie osoby na strane nadob\u00fadate\u013ea<\/p>\n<p style=\"text-align: center\">licencie (napr. odberate\u013e\/koncov\u00fd z\u00e1kazn\u00edk nadob\u00fadate\u013ea licencie, logistick\u00e9 sklady na strane<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013ea licencie).<\/p>\n<p style=\"text-align: center\">8.2 Spolo\u010dnos\u0165 HOLLEN nie je povinn\u00e1, vzh\u013eadom na povinnos\u0165 nadob\u00fadate\u013ea licencie pod\u013ea<\/p>\n<p style=\"text-align: center\">bodu 8.1 licen\u010dn\u00fdch podmienok, sk\u00fama\u0165, \u010di konkr\u00e9tny pracovn\u00edk nadob\u00fadate\u013ea licencie (pr\u00edp.<\/p>\n<p style=\"text-align: center\">tretia osoba na jeho strane) udelil s\u00fahlas s poskytnut\u00edm svojich osobn\u00fdch \u00fadajov spolo\u010dnosti<\/p>\n<p style=\"text-align: center\">HOLLEN; za\u00a0poskytnutie s\u00fahlasu zodpoved\u00e1 v\u00fdlu\u010dne nadob\u00fadate\u013ea licencie.<\/p>\n<p style=\"text-align: center\">8.3 Bez oh\u013eadu na ustanovenia bodov 8.1 a 8.2 licen\u010dn\u00fdch podmienok je nadob\u00fadate\u013e licencie<\/p>\n<p style=\"text-align: center\">povinn\u00fd v\u00a0pr\u00edpadoch, kedy to vy\u017eaduje Nariadenie EP a Rady (E\u00da) 2016\/679 o\u00a0ochrane<\/p>\n<p style=\"text-align: center\">fyzick\u00fdch os\u00f4b pri sprac\u00favan\u00ed osobn\u00fdch \u00fadajov a o\u00a0vo\u013enom pohybe tak\u00fdchto \u00fadajov (GDPR),<\/p>\n<p style=\"text-align: center\">pr\u00edpadne obdobn\u00e9 nariadenie, resp. to vy\u017eaduje z\u00e1kon o\u00a0ochrane osobn\u00fdch \u00fadajov, zabezpe\u010di\u0165<\/p>\n<p style=\"text-align: center\">bezodkladne po uzatvoren\u00ed licen\u010dnej zmluvy s\u00fahlas dotknut\u00fdch os\u00f4b, ktor\u00e9 maj\u00fa by\u0165 v\u00a0poz\u00edcii<\/p>\n<p style=\"text-align: center\">pou\u017e\u00edvate\u013eov na pou\u017eitie ich osobn\u00fdch \u00fadajov v MetriQ, vr\u00e1tane ich spr\u00edstupnenia pod\u013ea<\/p>\n<p style=\"text-align: center\">t\u00fdchto licen\u010dn\u00fdch ustanoven\u00ed tret\u00edm osob\u00e1m (napr. bod 5.11 licen\u010dn\u00fdch podmienok), inak<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013e licencie zodpoved\u00e1 za\u00a0v\u0161etku \u0161kodu (vr\u00e1tane sankci\u00ed, u\u0161l\u00e9ho zisku, po\u0161kodenia<\/p>\n<p style=\"text-align: center\">dobr\u00e9ho mena), ktor\u00fa t\u00fdm spolo\u010dnos\u0165 HOLLEN utrp\u00ed.<\/p>\n<p style=\"text-align: center\">8.4 Pre vyl\u00fa\u010denie pochybnost\u00ed plat\u00ed, \u017ee nadob\u00fadate\u013e licencie spr\u00edstupnen\u00edm osobn\u00fdch \u00fadajov<\/p>\n<p style=\"text-align: center\">fyzick\u00fdch os\u00f4b (najm\u00e4 pou\u017e\u00edvate\u013eov) n\u00edm samotn\u00fdm alebo konkr\u00e9tnym pou\u017e\u00edvate\u013eom<\/p>\n<p style=\"text-align: center\">automaticky vyhlasuje, \u017ee disponuje s\u00fahlasom dotknutej osoby na\u00a0sprac\u00favanie jej osobn\u00fdch<\/p>\n<p style=\"text-align: center\">\u00fadajov a ich poskytnutie tret\u00edm osob\u00e1m v\u00a0rozsahu, ako sa uv\u00e1dza v t\u00fdchto licen\u010dn\u00fdch<\/p>\n<p style=\"text-align: center\">podmienkach a v rozsahu, v akom ich spr\u00edstupnil s\u00e1m alebo v akom ho spr\u00edstupnili osoby<\/p>\n<p style=\"text-align: center\">na\u00a0jeho strane.<\/p>\n<h6 style=\"text-align: center\"><b>9. Obmedzenia a z\u00e1kazy<\/b><\/h6>\n<p style=\"text-align: center\">9.1 Nadob\u00fadate\u013e licencie nie je opr\u00e1vnen\u00fd, dekompilova\u0165, de\u0161ifrova\u0165, rozobera\u0165, vykon\u00e1va\u0165<\/p>\n<p style=\"text-align: center\">reverzn\u00e9 in\u017einierstvo alebo sa pok\u00fa\u0161a\u0165 odvodi\u0165 zdrojov\u00fd k\u00f3d \u017eiadnej \u010dasti MetriQ. \u0160trukt\u00fara,<\/p>\n<p style=\"text-align: center\">usporiadanie a po\u010d\u00edta\u010dov\u00fd k\u00f3d MetriQ (rovnako ako jeho \u010dasti) maj\u00fa charakter d\u00f4vernej a<\/p>\n<p style=\"text-align: center\">utajovanej inform\u00e1cie a podliehaj\u00fa autorskopr\u00e1vnej ochrane. Nadob\u00fadate\u013e licencie je povinn\u00fd<\/p>\n<p style=\"text-align: center\">zachov\u00e1va\u0165 ml\u010danlivos\u0165 aj o technickom rie\u0161en\u00ed (napr. pou\u017e\u00edvate\u013esk\u00e9 rozhranie,<\/p>\n<p style=\"text-align: center\">funkcionality) MetriQ a jeho jednotliv\u00fdch \u010dast\u00ed, ktor\u00e9 sa tie\u017e pova\u017euje za d\u00f4vern\u00fa inform\u00e1ciu.<\/p>\n<p style=\"text-align: center\">9.2 Nadob\u00fadate\u013e licencie a tie\u017e \u017eiaden pou\u017e\u00edvate\u013e nie je opr\u00e1vnen\u00fd:<\/p>\n<p style=\"text-align: center\">a) odstra\u0148ova\u0165, prekr\u00fdva\u0165 alebo upravova\u0165 \u013eubovo\u013en\u00e9 pozn\u00e1mky t\u00fdkaj\u00face sa autorsk\u00fdch<\/p>\n<p style=\"text-align: center\">pr\u00e1v, obchodn\u00fdch zn\u00e1mok alebo in\u00fdch vlastn\u00edckych pr\u00e1v alebo pr\u00e1v du\u0161evn\u00e9ho<\/p>\n<p style=\"text-align: center\">vlastn\u00edctva, ktor\u00e9 m\u00f4\u017eu by\u0165 zobrazen\u00e9 v MetriQ,<\/p>\n<p style=\"text-align: center\">b) pristupova\u0165 do MetriQ sp\u00f4sobom, ktor\u00fd bude pokusom o kop\u00edrovanie, extrahovanie<\/p>\n<p style=\"text-align: center\">alebo op\u00e4tovn\u00e9 pou\u017eitie \u013eubovo\u013enej \u010dasti d\u00e1t alebo \u010dast\u00ed MetriQ, mimo pou\u017eitia<\/p>\n<p style=\"text-align: center\">ofici\u00e1lnych funkcional\u00edt MetriQ, pr\u00edpadne sp\u00f4sobom, ktor\u00fd bude v rozpore s t\u00fdmito<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fdmi podmienkami,<\/p>\n<p style=\"text-align: center\">c) pristupova\u0165 do MetriQ in\u00fdm sp\u00f4sobom ako pomocou pridelen\u00e9ho pou\u017e\u00edvate\u013esk\u00e9ho<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p>\n<p style=\"text-align: center\">mena a k nemu patriaceho hesla (napr. pokusom o prelomenie bezpe\u010dnostn\u00fdch opatren\u00ed,<\/p>\n<p style=\"text-align: center\">hacking a pod.),<\/p>\n<p style=\"text-align: center\">d) obch\u00e1dza\u0165 technick\u00e9 obmedzenia MetriQ,<\/p>\n<p style=\"text-align: center\">e) reprodukova\u0165, upravova\u0165 alebo vytv\u00e1ra\u0165 od MetriQ (alebo jeho \u010dast\u00ed) odvoden\u00e9 diela,<\/p>\n<p style=\"text-align: center\">f) prev\u00e1dza\u0165, \u010di postupova\u0165 licenciu, poskytova\u0165 sublicenciu,<\/p>\n<p style=\"text-align: center\">g) prenaj\u00edma\u0165, po\u017ei\u010diava\u0165, pren\u00e1\u0161a\u0165, pred\u00e1va\u0165 alebo op\u00e4tovne distribuova\u0165 pr\u00edstup k\u00a0MetriQ<\/p>\n<p style=\"text-align: center\">alebo ak\u00fdchko\u013evek jeho \u010dastiam,<\/p>\n<p style=\"text-align: center\">h) vyu\u017e\u00edva\u0165 pr\u00edpadne udelen\u00e9 opr\u00e1vnenia administr\u00e1tora v\u00a0rozpore s \u00fa\u010delom udelen\u00fdch<\/p>\n<p style=\"text-align: center\">povolen\u00ed, v rozpore s rozsahom udelen\u00fdch povolen\u00ed alebo v rozpore s\u00a0ustanoveniami<\/p>\n<p style=\"text-align: center\">licen\u010dnej zmluvy alebo t\u00fdchto licen\u010dn\u00fdch podmienok alebo in\u00fdch osobitn\u00fdch doh\u00f4d<\/p>\n<p style=\"text-align: center\">so\u00a0spolo\u010dnos\u0165ou HOLLEN,<\/p>\n<p style=\"text-align: center\">i) vyu\u017e\u00edva\u0165 MetriQ v rozpore s podmienkami pou\u017e\u00edvania pod\u013ea t\u00fdchto licen\u010dn\u00fdch<\/p>\n<p style=\"text-align: center\">podmienok, predov\u0161etk\u00fdm v\u0161ak pou\u017e\u00edva\u0165 MetriQ na prenos po\u010d\u00edta\u010dov\u00fdch v\u00edrusov,<\/p>\n<p style=\"text-align: center\">\u010dervov, tr\u00f3jskych kon\u00ed alebo in\u00e9ho malv\u00e9ru,<\/p>\n<p style=\"text-align: center\">j) vyu\u017e\u00edva\u0165 MetriQ v rozpore so v\u0161eobecne z\u00e1v\u00e4zn\u00fdmi pr\u00e1vnymi predpismi.<\/p>\n<p style=\"text-align: center\">9.3 Spolo\u010dnos\u0165 HOLLEN nijako nezodpoved\u00e1 a nem\u00f4\u017ee jej by\u0165 ak\u00fdmko\u013evek sp\u00f4sobom<\/p>\n<p style=\"text-align: center\">pri\u0165a\u017euj\u00facou okolnos\u0165ou, ak pou\u017e\u00edvate\u013e svoje pr\u00edstupov\u00e9 \u00fadaje spr\u00edstupn\u00ed tretej osobe.<\/p>\n<p style=\"text-align: center\">9.4 Pr\u00edstup do MetriQ sa poskytuje \u201etak ako je\u201c, resp. \u201etak ako je dostupn\u00fd\u201c. Spolo\u010dnos\u0165<\/p>\n<p style=\"text-align: center\">HOLLEN nezodpoved\u00e1 za pr\u00edpadn\u00fa nemo\u017enos\u0165 alebo len obmedzen\u00fa mo\u017enos\u0165 pou\u017e\u00edvania<\/p>\n<p style=\"text-align: center\">MetriQ, ako ani za chyby v MetriQ.<\/p>\n<p style=\"text-align: center\">9.5 Nadob\u00fadate\u013e licencie m\u00e1 mo\u017enos\u0165 nahlasova\u0165 chyby v MetriQ sp\u00f4sobom pod\u013ea bodu 11<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fdch podmienok.<\/p>\n<p style=\"text-align: center\">9.6 Spolo\u010dnos\u0165 HOLLEN nenesie zodpovednos\u0165 za \u017eiadne \u0161kody alebo straty vypl\u00fdvaj\u00face<\/p>\n<p style=\"text-align: center\">z\u00a0pou\u017e\u00edvania (vr\u00e1tane nespr\u00e1vneho pou\u017e\u00edvania), preru\u0161enia (vr\u00e1tane technick\u00e9ho v\u00fdpadku,<\/p>\n<p style=\"text-align: center\">sie\u0165ov\u00fdch \u00fatokov, \u00fadr\u017eby syst\u00e9mu at\u010f.), pozastavenia alebo ukon\u010denia pou\u017e\u00edvania MetriQ,<\/p>\n<p style=\"text-align: center\">vr\u00e1tane postupu pod\u013ea bodu 6.5 licen\u010dn\u00fdch podmienok. Spolo\u010dnos\u0165 HOLLEN najm\u00e4<\/p>\n<p style=\"text-align: center\">nezodpoved\u00e1 za \u017eiadne n\u00e1sledky prijat\u00fdch rozhodnut\u00ed nadob\u00fadate\u013ea licencie, ktor\u00e9 tento<\/p>\n<p style=\"text-align: center\">prijme na z\u00e1klade nespr\u00e1vnej alebo ne\u00faplnej interpret\u00e1cie d\u00e1t dostupn\u00fdch v MetriQ.<\/p>\n<h6 style=\"text-align: center\"><b>10. Osobitn\u00e9 povinnosti vo vz\u0165ahu k zmluv\u00e1m o poskytovan\u00ed slu\u017eieb<\/b><\/h6>\n<p style=\"text-align: center\">10.1 V pr\u00edpade technick\u00e9ho v\u00fdpadku sa d\u00e1ta o z\u00e1kazke zbieraj\u00fa v\u00a0papierovej forme, pr\u00edpadne in\u00fdm<\/p>\n<p style=\"text-align: center\">zmluvn\u00fdmi stranami dohodnut\u00fdm sp\u00f4sobom a n\u00e1sledne musia by\u0165 vlo\u017een\u00e9 do\u00a0syst\u00e9mu<\/p>\n<p style=\"text-align: center\">MetriQ spolo\u010dnos\u0165ou HOLLEN bez\u00a0zbyto\u010dn\u00e9ho odkladu po tom, ako bol technick\u00fd v\u00fdpadok<\/p>\n<p style=\"text-align: center\">odstr\u00e1nen\u00fd.<\/p>\n<h6 style=\"text-align: center\"><b>11. Hl\u00e1senie ch\u00fdb a technick\u00fdch v\u00fdpadkov<\/b><\/h6>\n<p style=\"text-align: center\">11.1 Nadob\u00fadate\u013e licencie je povinn\u00fd ak\u00fako\u013evek chybu v MQV alebo technick\u00fd v\u00fdpadok<\/p>\n<p style=\"text-align: center\">bezodkladne ozn\u00e1mi\u0165 spolo\u010dnosti HOLLEN na adrese metriq@hollen.sk alebo t\u00fato<\/p>\n<p style=\"text-align: center\">skuto\u010dnos\u0165 ozn\u00e1mi\u0165 technikovi, ktor\u00fd inform\u00e1ciu sprostredkuje IT oddeleniu spolo\u010dnosti HOLLEN.<\/p>\n<p style=\"text-align: center\">11.2 Spolo\u010dnos\u0165 HOLLEN odstra\u0148uje chyby MetriQ priebe\u017ene, pri\u010dom lehotu na\u00a0odstr\u00e1nenie<\/p>\n<p style=\"text-align: center\">chyby si spolo\u010dnos\u0165 HOLLEN ur\u010duje sama s prihliadnut\u00edm na\u00a0z\u00e1va\u017enos\u0165 chyby. Odstr\u00e1nenie<\/p>\n<p style=\"text-align: center\">ch\u00fdb sa deje nasaden\u00edm update MetriQ, pri\u010dom o\u00a0\u010dase a sp\u00f4sobe nasadenia update MetriQ<\/p>\n<p style=\"text-align: center\">rozhoduje v\u00fdhradne spolo\u010dnos\u0165 HOLLEN. Technick\u00fd v\u00fdpadok, pokia\u013e je na strane<\/p>\n<p style=\"text-align: center\">spolo\u010dnosti HOLLEN odstra\u0148uje t\u00e1to bez zbyto\u010dn\u00e9ho odkladu po jeho zisten\u00ed.<\/p>\n<p style=\"text-align: center\">11.3 Pr\u00edpadn\u00e9 hl\u00e1senie ch\u00fdb alebo nedostatkov, pr\u00edpadne n\u00e1vrhy na zlep\u0161enie MetriQ zasiela<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013e licencie technikovi.<\/p>\n<h6 style=\"text-align: center\"><b>12. Z\u00e1nik licencie<\/b><\/h6>\n<p style=\"text-align: center\">12.1 Okrem sp\u00f4sobov z\u00e1niku licencie uveden\u00fdch priamo v licen\u010dnej zmluve zanikne licencia aj<\/p>\n<p style=\"text-align: center\">v\u00fdpove\u010fou licen\u010dnej zmluvy zo\u00a0strany spolo\u010dnosti HOLLEN v pr\u00edpade poru\u0161enia t\u00fdchto<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fdch podmienok zo strany nadob\u00fadate\u013ea licencie, resp. pou\u017e\u00edvate\u013ea. V\u00fdpove\u010f je potom<\/p>\n<p style=\"text-align: center\">\u00fa\u010dinn\u00e1 jej doru\u010den\u00edm nadob\u00fadate\u013eovi licencie.<\/p>\n<p style=\"text-align: center\">12.2 Licencia zanik\u00e1 v in\u00fdch pr\u00edpadoch, ako pod\u013ea bodu 12.1 licen\u010dn\u00fdch podmienok, a\u017e zru\u0161en\u00edm<\/p>\n<p style=\"text-align: center\">pr\u00edstupu nadob\u00fadate\u013eovi licencie, resp. jednotliv\u00fdm pou\u017e\u00edvate\u013eom zo strany spolo\u010dnosti<\/p>\n<p style=\"text-align: center\">HOLLEN, pri\u010dom v\u00a0takomto pr\u00edpade je spolo\u010dnos\u0165 HOLLEN opr\u00e1vnen\u00e1 zru\u0161i\u0165 tak\u00fdto pr\u00edstup<\/p>\n<p style=\"text-align: center\">najsk\u00f4r po\u00a0uplynut\u00ed \u010dasu, na ktor\u00fd bola licencia udelen\u00e1, pod\u013ea bodu 3.2.2 licen\u010dn\u00fdch<\/p>\n<p style=\"text-align: center\">podmienok; po\u010das obdobia od\u00a0uplynutia \u010dasu, na ktor\u00fd bola licencia udelen\u00e1 pod\u013ea bodu 3.2.2<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fdch podmienok do \u010dasu zru\u0161enia pr\u00edstupu pod\u013ea tohto bodu sa licencia pova\u017euje<\/p>\n<p style=\"text-align: center\">za\u00a0automaticky pred\u013a\u017een\u00fa.<\/p>\n<p style=\"text-align: center\">12.2.1 Pre vyl\u00fa\u010denie pochybnost\u00ed sa uv\u00e1dza, \u017ee ak bola licencia udelen\u00e1 viackr\u00e1t,<\/p>\n<p style=\"text-align: center\">resp.\u00a0pre\u00a0viacer\u00e9 z\u00e1kazky (najm\u00e4 na z\u00e1klade viacer\u00fdch objedn\u00e1vkov\u00fdch licen\u010dn\u00fdch<\/p>\n<p style=\"text-align: center\">zml\u00fav), z\u00e1nikom licencie pre jednu z\u00e1kazku nie s\u00fa dotknut\u00e9 pr\u00e1va na\u00a0pou\u017e\u00edvanie<\/p>\n<p style=\"text-align: center\">MetriQ pre\u00a0ostatn\u00e9 z\u00e1kazky, t. j. platnos\u0165 licencie v r\u00e1mci jednej z\u00e1kazky nem\u00e1<\/p>\n<p style=\"text-align: center\">vplyv na platnos\u0165 licencie pri inej z\u00e1kazke; to neplat\u00ed pre pr\u00edpad pod\u013ea bodu 12.1<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fdch podmienok, kedy v\u0161etky udelen\u00e9 licencie zanikn\u00fa, pokia\u013e spolo\u010dnos\u0165<\/p>\n<p style=\"text-align: center\">HOLLEN vo v\u00fdpovedi neuvedie inak.<\/p>\n<p style=\"text-align: center\">12.3 Ak m\u00e1 nadob\u00fadate\u013e licencie uzavret\u00fa so spolo\u010dnos\u0165ou HOLLEN samostatn\u00fa licen\u010dn\u00fa<\/p>\n<p style=\"text-align: center\">zmluvu, t\u00e1to je nadraden\u00e1 n\u00e1rokom z \u010diastkov\u00fdch obojstranne ods\u00fahlasen\u00fdch objedn\u00e1vok,<\/p>\n<p style=\"text-align: center\">t.\u00a0j.\u00a0ukon\u010den\u00edm jednej z\u00e1kazky nezanik\u00e1 licencia pre t\u00fato z\u00e1kazku v\u00a0zmysle bodu 12.2<\/p>\n<p style=\"text-align: center\">licen\u010dn\u00fdch podmienok, ale licencia na pou\u017e\u00edvanie MetriQ (pre v\u0161etky z\u00e1kazky nadob\u00fadate\u013ea<\/p>\n<p style=\"text-align: center\">licencie, vr\u00e1tane z\u00e1kaziek ukon\u010den\u00fdch) zanik\u00e1 a\u017e z\u00e1nikom samostatnej licen\u010dnej zmluvy.<\/p>\n<p style=\"text-align: center\">12.4 Po z\u00e1niku licencie nie je nadob\u00fadate\u013e licencie opr\u00e1vnen\u00fd pou\u017e\u00edva\u0165 d\u00e1ta (vr\u00e1tane odpisov,<\/p>\n<p style=\"text-align: center\">prepisov a k\u00f3pi\u00ed) in\u00fdm sp\u00f4sobom, ako na obranu svojich pr\u00e1v v pr\u00edpadnom s\u00fadnom konan\u00ed<\/p>\n<p style=\"text-align: center\">alebo v pr\u00edpade ich odovzdania org\u00e1nom verejnej moci na z\u00e1klade ich opr\u00e1vnenej \u017eiadosti.<\/p>\n<p style=\"text-align: center\">12.5 Po z\u00e1niku licencie nie je spolo\u010dnos\u0165 HOLLEN povinn\u00e1 ak\u00fdmko\u013evek sp\u00f4sobom spr\u00edstup\u0148ova\u0165<\/p>\n<p style=\"text-align: center\">nadob\u00fadate\u013eovi licencie d\u00e1ta, ak to nebolo osobitne p\u00edsomne dohodnut\u00e9; t\u00fdm tie\u017e nie je<\/p>\n<p style=\"text-align: center\">dotknut\u00fd pr\u00edpadn\u00fd n\u00e1rok na\u00a0export d\u00e1t, ak bol osobitne dohodnut\u00fd v licen\u010dnej zmluve.<\/p>\n<p style=\"text-align: center\">12.6 Po z\u00e1niku licencie zost\u00e1vaj\u00fa zachovan\u00e9 n\u00e1roky na n\u00e1hradu \u0161kody a in\u00e9 plnenia, ktor\u00e9 vznikli,<\/p>\n<p style=\"text-align: center\">alebo pr\u00ed\u010dinne s\u00favisia s\u00a0obdob\u00edm platnosti licencie.<\/p>\n<h6 style=\"text-align: center\"><b>13. Z\u00e1vere\u010dn\u00e9 licen\u010dn\u00e9 ustanovenia<\/b><\/h6>\n<p style=\"text-align: center\">13.1 V pr\u00edpade poru\u0161enia ktorejko\u013evek povinnosti uvedenej v t\u00fdchto licen\u010dn\u00fdch podmienkach<\/p>\n<p style=\"text-align: center\">zodpoved\u00e1 nadob\u00fadate\u013e licencie za v\u0161etku \u0161kodu, ktor\u00fa t\u00fdm priamo alebo nepriamo<\/p>\n<p style=\"text-align: center\">(napr.\u00a0regresn\u00fd n\u00e1rok) utrp\u00ed spolo\u010dnos\u0165 HOLLEN, bez oh\u013eadu na to, \u010di je poru\u0161enie<\/p>\n<p style=\"text-align: center\">povinnosti pr\u00edpadne sankcionovan\u00e9 aj zmluvnou pokutou.<\/p>\n<p style=\"text-align: center\">13.2 Nadob\u00fadate\u013e licencie zodpoved\u00e1 za konanie v\u0161etk\u00fdch os\u00f4b, ktor\u00e9 pou\u017e\u00edvaj\u00fa na\u00a0jeho strane<\/p>\n<p style=\"text-align: center\">MetriQ (najm\u00e4 za pou\u017e\u00edvate\u013eov), ako aj za\u00a0konanie v\u0161etk\u00fdch os\u00f4b, ktor\u00fdm umo\u017enil s\u00e1m alebo<\/p>\n<p style=\"text-align: center\">prostredn\u00edctvom pou\u017e\u00edvate\u013eov, pou\u017e\u00edvanie MetriQ, a to tak, ako keby konal s\u00e1m.<\/p>\n<p style=\"text-align: center\">13.3 Nadob\u00fadate\u013e licencie berie na vedomie, \u017ee ustanoveniami t\u00fdchto licen\u010dn\u00fdch podmienok nie<\/p>\n<p style=\"text-align: center\">s\u00fa nijak\u00fdm sp\u00f4sobom dotknut\u00e9 pr\u00edpadn\u00e9 \u010fal\u0161ie povinnosti pri pou\u017e\u00edvan\u00ed MetriQ vypl\u00fdvaj\u00face<\/p>\n<p style=\"text-align: center\">z pr\u00e1vnych predpisov (najm\u00e4 Autorsk\u00fd z\u00e1kon).<\/p>\n<p style=\"text-align: center\">13.4 Oh\u013eadne ml\u010danlivosti platia pr\u00edslu\u0161n\u00e9 ustanovenia licen\u010dnej zmluvy, zmluvy o\u00a0poskytovan\u00ed<\/p>\n<p style=\"text-align: center\">slu\u017eieb a tie\u017e pr\u00edslu\u0161n\u00e9 ustanovenia pr\u00e1vnych predpisov.<\/p>\n<p style=\"text-align: center\">13.4.1 Povinnos\u0165 ml\u010danlivosti sa nevz\u0165ahuje na\u00a0poskytnutie potrebn\u00fdch inform\u00e1ci\u00ed<\/p>\n<p style=\"text-align: center\">dod\u00e1vate\u013eom technick\u00fdch rie\u0161en\u00ed implementovan\u00fdch v r\u00e1mci MetriQ, ktor\u00ed m\u00f4\u017eu<\/p>\n<p style=\"text-align: center\">ma\u0165 z d\u00f4vodu \u00fadr\u017eby, opr\u00e1v, upgradu, odstra\u0148ovania ch\u00fdb alebo technick\u00fdch<\/p>\n<p style=\"text-align: center\">v\u00fdpadkov potrebu pr\u00edstupu k\u00a0d\u00e1tam.<\/p>\n<p style=\"text-align: center\">13.4.2 Poru\u0161en\u00edm povinnosti ml\u010danlivosti nie je spr\u00edstupnenie d\u00e1t alebo in\u00fdch \u00fadajov<\/p>\n<p style=\"text-align: center\">v\u00a0s\u00falade s t\u00fdmito licen\u010dn\u00fdmi podmienkami.<\/p>\n<p style=\"text-align: center\">13.4.3 Poru\u0161en\u00edm povinnosti ml\u010danlivosti nie je ani spr\u00edstupnenie d\u00e1t alebo in\u00fdch \u00fadajov<\/p>\n<p style=\"text-align: center\">osob\u00e1m pod\u013ea bodu 5.5 p\u00edsm. f) licen\u010dn\u00fdch podmienok.<\/p>\n<p style=\"text-align: center\">13.5 Pre doru\u010dovanie platia ustanovenia zmluvy o poskytovan\u00ed slu\u017eieb.<\/p>\n<p style=\"text-align: center\">13.6 V pr\u00edpade rozporu medzi ustanoveniami t\u00fdchto licen\u010dn\u00fdch podmienok a ustanoveniami<\/p>\n<p style=\"text-align: center\">licen\u010dnej zmluvy, zmluvy o elektronickej komunik\u00e1cii alebo zmluvy o\u00a0poskytovan\u00ed slu\u017eieb<\/p>\n<p style=\"text-align: center\">maj\u00fa prednos\u0165 ustanovenia v tomto porad\u00ed:<\/p>\n<p style=\"text-align: center\">a) pre ustanovenia t\u00fdkaj\u00face sa licen\u010dn\u00fdch podmienok (pr\u00e1va pou\u017e\u00edva\u0165 MetriQ): 1.<\/p>\n<p style=\"text-align: center\">ustanovenia licen\u010dnej zmluvy (vr\u00e1tane t\u00fdchto licen\u010dn\u00fdch podmienok), 2. ustanovenia<\/p>\n<p style=\"text-align: center\">zmluvy o elektronickej komunik\u00e1cii, 3. ustanovenia zmluvy o\u00a0poskytovan\u00ed slu\u017eieb,<\/p>\n<p style=\"text-align: center\">b) pre ustanovenia t\u00fdkaj\u00face sa elektronickej komunik\u00e1cie (vr\u00e1tane v\u00fdmeny a potvrdzovania<\/p>\n<p style=\"text-align: center\">elektronick\u00fdch dokumentov): 1. ustanovenia zmluvy o\u00a0elektronickej komunik\u00e1cii, 2.<\/p>\n<p style=\"text-align: center\">ustanovenia licen\u010dnej zmluvy (vr\u00e1tane t\u00fdchto licen\u010dn\u00fdch podmienok), 3. ustanovenia<\/p>\n<p style=\"text-align: center\">zmluvy o\u00a0poskytovan\u00ed slu\u017eieb,<\/p>\n<p style=\"text-align: center\">c) pre ostatn\u00e9 ustanovenia t\u00fdkaj\u00face sa realiz\u00e1cie z\u00e1kazky: 1. ustanovenia zmluvy<\/p>\n<p style=\"text-align: center\">o\u00a0poskytovan\u00ed slu\u017eieb, 2. ustanovenia zmluvy o elektronickej komunik\u00e1cii, 3.<\/p>\n<p style=\"text-align: center\">ustanovenia licen\u010dnej zmluvy (vr\u00e1tane t\u00fdchto licen\u010dn\u00fdch podmienok).<\/p>\n<p style=\"text-align: center\">Ak niektor\u00e1 zo zml\u00fav uzavret\u00e1 nie je, na jej poradie sa neprihliada.<\/p>\n<p style=\"text-align: center\">13.7 Ak niektor\u00e9 ustanovenia t\u00fdchto licen\u010dn\u00fdch podmienok s\u00fa platn\u00e9 len s\u010dasti alebo nesk\u00f4r stratia<\/p>\n<p style=\"text-align: center\">platnos\u0165, nie je t\u00fdm dotknut\u00e1 platnos\u0165 ostatn\u00fdch ustanoven\u00ed. Namiesto neplatn\u00fdch ustanoven\u00ed<\/p>\n<p style=\"text-align: center\">sa pou\u017eije \u00faprava, ktor\u00e1 sa najviac pribli\u017euje zmyslu a \u00fa\u010delu t\u00fdchto licen\u010dn\u00fdch podmienok.<\/p>\n<p style=\"text-align: center\">13.8 V pr\u00edpade, ak potvrdzuje obozn\u00e1menie sa s t\u00fdmito licen\u010dn\u00fdmi podmienkami priamo<\/p>\n<p style=\"text-align: center\">pou\u017e\u00edvate\u013e (najm\u00e4 formou zakliknutia takejto mo\u017enosti v r\u00e1mci webov\u00e9ho rozhrania MetriQ<\/p>\n<p style=\"text-align: center\">po prihl\u00e1sen\u00ed sa), ktor\u00fd nem\u00e1 postavenie nadob\u00fadate\u013ea licencia, takto vyjadren\u00fdm,<\/p>\n<p style=\"text-align: center\">obozn\u00e1men\u00edm sa zav\u00e4zuje dodr\u017eiava\u0165 tieto licen\u010dn\u00e9 podmienky v\u00a0rozsahu, v\u00a0akom sa<\/p>\n<p style=\"text-align: center\">vz\u0165ahuj\u00fa na jeho pou\u017e\u00edvate\u013esk\u00fa rolu (t. j. u\u017e\u00edvate\u013e, administr\u00e1tor).<\/p>\n<h6 style=\"text-align: center\"><b>14. Rozhodn\u00e9 pr\u00e1vo a s\u00fadna pr\u00e1vomoc vo vz\u0165ahu k t\u00fdmto licen\u010dn\u00fdm podmienkam<\/b><\/h6>\n<p style=\"text-align: center\">14.1 Rozhodn\u00fdm pr\u00e1vom je v pr\u00edpade stretu dvoch pr\u00e1vnych poriadkov pr\u00e1vo Slovenskej republiky.<\/p>\n<p style=\"text-align: center\">14.2 Pr\u00e1vomoc na prejednanie sporov vypl\u00fdvaj\u00facich z t\u00fdchto licen\u010dn\u00fdch podmienok licencie maj\u00fa s\u00fady Slovenskej republiky.<\/p>\n\t\t<\/div> <!-- Close content div. -->\n\t<\/div> <!-- Close collapse div. -->\n<\/div> <!-- Close card div. -->\n<!-- Start accordion card div. -->\n<div class=\"ea-card  sp-ea-single\">\n\t<!-- Start accordion header. -->\n\t<h3 class=\"ea-header\">\n\t\t<!-- Add anchor tag for header. -->\n\t\t<a class=\"collapsed\" id=\"ea-header-38062\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse38062\" aria-controls=\"collapse38062\" href=\"#\"  aria-expanded=\"false\" tabindex=\"0\">\n\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky HOLLEN Hung\u00e1ria Kft. &#8211; Ma\u010farsko platn\u00e9 od 1.1.2025\t\t<\/a> <!-- Close anchor tag for header. -->\n\t<\/h3>\t<!-- Close header tag. -->\n\t<!-- Start collapsible content div. -->\n\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38062\" data-parent=\"#sp-ea-3806\" role=\"region\" aria-labelledby=\"ea-header-38062\">  <!-- Content div. -->\n\t\t<div class=\"ea-body\">\n\t\t<p style=\"text-align: center\"><b>General Terms and Conditions of HOLLEN Hung\u00e1ria Kft<\/b><\/p>\n<p style=\"text-align: center\"><b>Hungary<\/b><\/p>\n<p style=\"text-align: center\"><b>valid from 01.01.2025<\/b><\/p>\n<p style=\"text-align: center\"><b>Article 1<\/b><\/p>\n<p style=\"text-align: center\"><b>Introductory provisions<\/b><\/p>\n<p style=\"text-align: center\">1.1 These General Terms and Conditions (hereinafter: \u201cGTC\u201d) govern the Service Provider,<\/p>\n<p>HOLLEN Hung\u00e1ria Kft. (registered office: 9028 Gy\u0151r, Feh\u00e9rv\u00e1ri \u00fat 75., company<\/p>\n<p>registration number: Cg.08-09-026396, tax number: 24956417-2-08,) and the Customer ( the<\/p>\n<p>organization that orders the services specified in Article 3 of these GTC from the Service<\/p>\n<p>Provider, unless the Service Provider and the Customer conclude an individual contract for<\/p>\n<p>the provision of services, in which the application of these GTC is excluded).<\/p>\n<p style=\"text-align: center\"><b>Article 2<\/b><\/p>\n<p style=\"text-align: center\"><b>Definitions<\/b><\/p>\n<p>2.1 Service Provider \u2013 a legal entity defined in Section 1.1 that provides services based on these<\/p>\n<p>GTC (i.e. HOLLEN Hung\u00e1ria Kft.)<\/p>\n<p>2.2 Customer \u2013 the legal entity that orders services from the Service Provider on the basis of<\/p>\n<p>these GTC.<\/p>\n<p>2.3 Final Customer \u2013 the legal entity to which the parts related to the provision of services<\/p>\n<p>under these GTC are the holder; the Customer and the Customer may be the same person.<\/p>\n<p>2.4 Component \u2013 a part, part, commodity, semi-finished product, material or any combination<\/p>\n<p>thereof to which the services provided under these GTC apply.<\/p>\n<p>2.5 Order \u2013 a document by which the Customer orders the performance of a specific task, which<\/p>\n<p>is drawn up, delivered and signed in accordance with Article 4 of these GTC. With the<\/p>\n<p>acceptance of the Order by the Service Provider in accordance with Section 4 of these GTC, a<\/p>\n<p>contractual relationship is established between the Service Provider and the Customer.<\/p>\n<p>2.6 Order \u2013 a service or set of services under these GTC that are related to parts and are provided<\/p>\n<p>on the basis of a specific order.<\/p>\n<p>2.7 The person responsible for the workflow \u2013 on the side of the client, a responsible person<\/p>\n<p>(usually an employee responsible for quality) who is designated in the order for the given<\/p>\n<p>task, or a person who is entrusted with such powers pursuant to clause 10.4 of these GTC and<\/p>\n<p>its subsections; At the discretion of the Customer, this person may be the representative of the<\/p>\n<p>Final Customer (or another third party). In such a case, the actions of this person are directly<\/p>\n<p>binding on the Customer in accordance with these GTC.<\/p>\n<p>2.8 The person authorized to sign the timesheet \u2013 the person designated by the Customer for<\/p>\n<p>this position in the Order or a person assigned such authority pursuant to clause 10.5 of these<\/p>\n<p>GTC; At the discretion of the Client, this person may also be the representative of the Final<\/p>\n<p>Customer (or another third party). In such a case, the actions of this person are directly<\/p>\n<p>binding on the Customer in accordance with these GTC.<\/p>\n<p>2.9 Service Provider&#8217;s staff \u2013 employees or other contributors (natural persons \u2013 contractors,<\/p>\n<p>legal entities) or subcontractors of the Service Provider who provide the services under these<\/p>\n<p>GTC to the Customer on behalf of the Service Provider; these are, in particular, operators,<\/p>\n<p>technicians, residents, coordinators.<\/p>\n<p>2.9.1 Technician \u2013 the responsible person of the contractor who is designated in the order<\/p>\n<p>for the given task. A technician is a technician&#8217;s immediate superior or, where<\/p>\n<p>possible, a person who is obviously replacing the technician in that position or takes<\/p>\n<p>up employment in his absence.<\/p>\n<p>2.10 Workflow \u2013 a key operational written document, which contains, in particular, a detailed<\/p>\n<p>description of each step that is performed on the components that are the subject of order<\/p>\n<p>execution.<\/p>\n<p>2.11 Report \u2013 a series of data related to a specific order prepared by the contractor for the<\/p>\n<p>customer or End Customer for a specific period of time. The report mainly contains<\/p>\n<p>information about the time spent (the time required to execute the order in a certain period)<\/p>\n<p>and certain information about parts related to the order. With the help of reports, order<\/p>\n<p>fulfillment or special indicators directly related to order fulfillment (e.g. administration,<\/p>\n<p>downtime, logistics \u2013 including number of pallets, transport, number of freight, time spent on<\/p>\n<p>logistics operations) can be continuously monitored.<\/p>\n<p>2.12 Worksheet \u2013 a document confirming the type and scope of services provided, which is the<\/p>\n<p>basis for billing.<\/p>\n<p>2.13 8D report \u2013 a common and usual method used in the automotive industry to improve the<\/p>\n<p>quality of processes and solve various problems in order to identify, correct and eliminate the<\/p>\n<p>recurrence of the problem, useful for improving the quality of products, production and<\/p>\n<p>services; introduce temporary or permanent corrective measures based on statistical analysis<\/p>\n<p>of the problem and focus on the origin of the problem.<\/p>\n<p>2.14 MetriQ \u2013 the Service Provider&#8217;s electronic application, which is used for digitalization in the<\/p>\n<p>workplace and focuses primarily on the digital collection, dissemination and presentation of<\/p>\n<p>data on individual orders, as well as the electronic sharing of documents relevant to the<\/p>\n<p>contract. MetriQ is a cloud-based solution, computer program and copyright. Customer has<\/p>\n<p>the right to use this system after concluding the relevant licensing agreement. Customer may<\/p>\n<p>use MetriQ to the extent and in the manner specified in Article 16 of these GTC.<\/p>\n<p>2.14.1 A separate licensing agreement is a separate agreement, also called a \u201clicensing<\/p>\n<p>agreement\u201d, independent of specific performance of tasks, concluded between the<\/p>\n<p>Provider and the Customer in the form of a separate document.<\/p>\n<p>2.14.2 A Purchase Warrant-Based License Agreement is a License Agreement, distinct<\/p>\n<p>from a separate License Agreement, based on an Order (which includes Customer&#8217;s<\/p>\n<p>explicit interest in using MetriQ for a particular Order) and Provider&#8217;s provision of<\/p>\n<p>access to MetriQ.<\/p>\n<p>2.15 EKM \u2013 an agreement between the Customer and the Service Provider on electronic<\/p>\n<p>communication, on the basis of which the parties mutually exchange and approve documents<\/p>\n<p>in electronic format among themselves. The conclusion of the EKM is not a condition for the<\/p>\n<p>services provided by the Service Provider.<\/p>\n<p>2.16 Standard working days for the application of these GTC are the period between 8:00 and<\/p>\n<p>16:00 on working days (determined according to the place of execution of the order). If these<\/p>\n<p>GTC specify a deadline or period within a normal working day, the deadline\/period ends after<\/p>\n<p>the final date specified in the previous sentence, The flow of the deadline is suspended at the<\/p>\n<p>end of the standard working day and starts flowing again only at the beginning of the next<\/p>\n<p>working day.<\/p>\n<p style=\"text-align: center\"><b>Article 3<\/b><\/p>\n<p style=\"text-align: center\"><b>Service<\/b><\/p>\n<p>3.1 The services provided in accordance with these GTC are, in particular:<\/p>\n<p>a) services in the field of quality assurance of production and\/or processes, including, in<\/p>\n<p>particular, inspection of parts connected with sorting activities and possible repair work,<\/p>\n<p>further modifications, finishing and assembly services,<\/p>\n<p>b) other services related to component quality assurance, production support services,<\/p>\n<p>workshops, logistics and assistance services<\/p>\n<p>(\u201cServices\u201d).<\/p>\n<p>3.2 The specific type and scope of services provided is specified in the contract\/order.<\/p>\n<p style=\"text-align: center\"><b>Article 4<\/b><\/p>\n<p style=\"text-align: center\"><b>Order services<\/b><\/p>\n<p style=\"text-align: left\">4.1 The services provided under these GTC are provided on the basis of a separate contract or a<\/p>\n<p>separate, mutually accepted order, while in the case of an order, the contractual relationship<\/p>\n<p>between the Service Provider and the Customer is established upon acceptance by the Service<\/p>\n<p>Provider of the order issued by the Customer on the basis of these GTC. These GTC are also<\/p>\n<p>part of the contractual relationship established on the basis of the previous sentence.<\/p>\n<p>4.2 The order must be recorded in writing, in paper or electronic form, and delivered:<\/p>\n<p>a) electronically, in particular: i) by e-mail, accompanied by a scanned copy of the paper<\/p>\n<p>copy of the order or an electronic file with an electronic signature enabling the clear and<\/p>\n<p>unambiguous identification of the person acting on behalf of the Customer, ii\/ via<\/p>\n<p>MetriQ, if there is an ECM signed between the Customer and the Service Provider,<\/p>\n<p>b) in person.<\/p>\n<p>4.2.1 The order must include:<\/p>\n<p>a) identification of the part or components which are the subject of the contract,<\/p>\n<p>b) definition, scope and description of the services ordered, including identification<\/p>\n<p>of relevant measurable units (e.g. quantity, time) related to the services ordered,<\/p>\n<p>if possible for that service,<\/p>\n<p>c) determining the place of performance of the contract (clause 6.1 of these GTC),<\/p>\n<p>d) determining when a task starts,<\/p>\n<p>e) designation of a specific technician for a specific task,<\/p>\n<p>f) determination of remuneration for the services ordered,<\/p>\n<p>g) surname, surname, e-mail address (and, if applicable, position) of the person<\/p>\n<p>signing the Order on behalf of the Customer, in which, unless the e-mail address<\/p>\n<p>is indicated separately in the Order, the e-mail address from which the Order was<\/p>\n<p>delivered to the Service Provider qualifies as the e-mail address under this<\/p>\n<p>clause,<\/p>\n<p>h) A declaration by the Contracting Parties that these GTC form part of the<\/p>\n<p>contractual relationship established on the basis of the accepted order.<\/p>\n<p>4.2.2 The order may also include:<\/p>\n<p>a) determination of the expected date of provision of services,<\/p>\n<p>b) designation of the person authorised to sign the timesheet;<\/p>\n<p>c) designation of the person responsible for the workflow;<\/p>\n<p>d) appointing a person in the Client&#8217;s finance department who is the contact person<\/p>\n<p>for financial matters (including payment of invoices),<\/p>\n<p>e) the requirement for the bailiff to make certain assets available (clause 5.7 of<\/p>\n<p>these GTC),<\/p>\n<p>f) the requirement for the form and submission of reports (clause 9.1.1 of these<\/p>\n<p>GTC),<\/p>\n<p>g) Workflow (clause 5.1 of these GTC),<\/p>\n<p>h) definition of flat-rate remuneration and the range of services covered,<\/p>\n<p>i) determination of the special types of costs to be reimbursed by the Customer to<\/p>\n<p>the Service Provider (Section 11.4 of these GTC),<\/p>\n<p>j) Order number<\/p>\n<p>k) request that a paper invoice be sent,<\/p>\n<p>l) the person\/e-mail address to which the electronic invoice is to be delivered or the<\/p>\n<p>address to which the paper invoice is to be delivered (clause 12.3.1 of these<\/p>\n<p>GTC),<\/p>\n<p>m) the address of the establishment, which, for the purposes of the contract, shall<\/p>\n<p>mean the operation of the contracting authority to which the contract relates,<\/p>\n<p>n) any other arrangements.<\/p>\n<p>4.2.3 The order (or its annex) may name several job managers, but the mutual sharing of<\/p>\n<p>their individual competencies arising from these GTC may also be determined (e.g.<\/p>\n<p>the right to sign the workflow and its amendments, the right to act in the complaint<\/p>\n<p>procedure, etc.).<\/p>\n<p>4.3 For orders, we prefer order forms created by the Service Provider. The order form is pre-filled<\/p>\n<p>by the Service Provider based on the information and documents provided by the Customer<\/p>\n<p>and then sent to the Customer. After supplementing\/correcting the missing\/erroneous data, the<\/p>\n<p>Customer sends a signed binding order to the Service Provider. For the conclusion of the<\/p>\n<p>contractual relationship, it is necessary that the Service Provider subsequently accepts the<\/p>\n<p>order with the signature of the Service Provider&#8217;s authorized representative (Section 10.1 of<\/p>\n<p>these GTC). The accepted order (as a contract) becomes binding on both parties only if the<\/p>\n<p>order accepted by the Service Provider (i.e. signed by both parties) is properly delivered to the<\/p>\n<p>Customer in accordance with clause 4.5 of these GTC.<\/p>\n<p>4.3.1 In the event of the conclusion of the EKM, orders can also be concluded in<\/p>\n<p>accordance with its provisions, in particular via MetriQ.<\/p>\n<p>4.4 The Customer&#8217;s Order shall be deemed to have been duly delivered to the Service Provider if<\/p>\n<p>it is delivered:<\/p>\n<p>a) on paper into the hands of the authorized person of the Service Provider (Section 10.1 of<\/p>\n<p>these GTC),<\/p>\n<p>b) sent and delivered by e-mail i\/ to the technician&#8217;s e-mail address indicated on the pre-<\/p>\n<p>filled order form ( 4.3 point or ii\/ to the same email address of the Service Provider from<\/p>\n<p>which the pre-filled order form (clause 4.3 of these GTC) was sent,<\/p>\n<p>c) where an ECM has been established between the Parties, also in the manner specified<\/p>\n<p>therein.<\/p>\n<p>4.5 An order accepted by the Service Provider is considered to have been properly delivered if it<\/p>\n<p>delivers:<\/p>\n<p>a) in paper form into the hands of any authorised contact person on the client&#8217;s side,<\/p>\n<p>b) by e-mail sent on behalf of the Customer to the e-mail address of the Customer signing<\/p>\n<p>the Order,<\/p>\n<p>c) if an ECM has been concluded between the Parties, it shall also be concluded in the<\/p>\n<p>manner specified therein.<\/p>\n<p>4.6 The Service Provider is not obliged to accept the Customer&#8217;s binding order. In the event that<\/p>\n<p>the binding order is not accepted and delivered to the Customer within 48 hours of delivery to<\/p>\n<p>the Service Provider, the binding order loses its validity.<\/p>\n<p>4.7 In the event that the Customer issues another order for the same service after entering into a<\/p>\n<p>contractual relationship under the provisions of this article, it shall be considered as a non-<\/p>\n<p>legally binding internal order issued exclusively for the internal needs of the Customer (e.g.<\/p>\n<p>SAP, ERP), even if the Service Provider confirms the order, i.e. such subsequent order does<\/p>\n<p>not change or replace the original contractual relationship, and is exclusively an internal<\/p>\n<p>document of the Customer (e.g. for billing purposes). This does not apply to the express<\/p>\n<p>cancellation or explicit modification of the original order when the cancellation or<\/p>\n<p>modification of the order is clearly and unquestionably directly indicated in the subsequent<\/p>\n<p>order, referring to the original order to be cancelled\/modified, or to the entire original order<\/p>\n<p>determined by a specific date (therefore, the general provision that a new order is an all<\/p>\n<p>previous agreements is not sufficient to cancel a previous order or any similar provision).<\/p>\n<p>4.8 The modification of the order may be made, in particular, by e-mail agreement of the<\/p>\n<p>contracting parties on the content of the change (including the mutual consent of the new<\/p>\n<p>work process) or by issuing a new order (the provisions of this article shall apply mutatis<\/p>\n<p>mutandis), through the persons entitled to change the order in accordance with the provisions<\/p>\n<p>of clause 10.2 of these GTC, 4.9 in accordance with the provisions of point (b). In the case of<\/p>\n<p>a bound EKM, it is possible to change the order in the resulting way (in particular via<\/p>\n<p>MetriQ).<\/p>\n<p>4.9 The following conditions for the performance of the contract may be changed by mutual<\/p>\n<p>consent by e-mail, without the need to approve a new order, or, in the case of concluded<\/p>\n<p>ECM, also via MetriQ or in any other way specified therein:<\/p>\n<p>a) the duration of the contract;<\/p>\n<p>b) Definition, scope and description of the ordered services (these GTC 4.2.1 b) ), including<\/p>\n<p>changes to the workflow (these GTC 4.2.2 g) ),<\/p>\n<p>c) limiting the total volume\/value of the contract, including upward lift (i.e. increase);<\/p>\n<p>d) change\/extension of the place of performance of the contract (these GTC 4.2.1 c) ),<\/p>\n<p>e) modifying\/introducing surcharges under these GTC, which were initially excluded.<\/p>\n<p>4.9.1 In all cases, the change of order must be made in writing, in a demonstrable manner, the<\/p>\n<p>content of the change must be agreed and agreed upon by authorized persons in accordance with<\/p>\n<p>points 10.1 and 102 of these GTC.<\/p>\n<p>4.9.2 The newly accepted conditions apply from the moment specified in the order. If this<\/p>\n<p>date is not specified in the Order, then from its acceptance by the Service Provider.<\/p>\n<p>For existing services provided under the contract, the provisions of the previous<\/p>\n<p>order shall apply, unless otherwise specified in the new order.<\/p>\n<p>4.10 If the following sections refer to an order, it means an accepted order under the provisions of<\/p>\n<p>this section, which establishes a contractual relationship between the Service Provider and the<\/p>\n<p>Customer, or a separate contract that was not concluded in the form of an order concluded by<\/p>\n<p>mutual agreement, but as a separate document, and in which the application of these GTC was<\/p>\n<p>agreed.<\/p>\n<p style=\"text-align: center\"><b>Article 5<\/b><\/p>\n<p style=\"text-align: center\"><b>Task completion<\/b><\/p>\n<p>5.1 The workflow must include a detailed description of how each task is performed, which must<\/p>\n<p>be signed by both the technician and the person responsible for the workflow, if the workflow<\/p>\n<p>is not already an annex to the order.<\/p>\n<p>5.2 Based on the workflow, the responsible employee of the contractor (in particular, the<\/p>\n<p>technician) coordinates the fulfillment of the task.<\/p>\n<p>5.3 Any changes to the workflow must be made in writing, demonstrably, i\/ by supplementing the<\/p>\n<p>workflow or ii\/ creating an updated full version of the workflow. The change according to the<\/p>\n<p>previous sentence must be approved by the technician on behalf of the Service Provider and<\/p>\n<p>by the person responsible for the workflow or the person signing the order on behalf of the<\/p>\n<p>customer. The Appendix or the updated version in accordance with the first sentence shall<\/p>\n<p>contain a description of the change and the exact date or similar information (e.g. part<\/p>\n<p>number) on the date of adoption or entry into force of the amendment.<\/p>\n<p>5.4 In order to properly perform the task, the Service Provider undertakes to provide a sufficient<\/p>\n<p>number of employees (with the skills, knowledge, performance and skills required for the<\/p>\n<p>given Task) to perform the Task.<\/p>\n<p>5.5 In matters related to the performance of the task, the Technician is the responsible person on<\/p>\n<p>behalf of the Service Provider, in particular:<\/p>\n<p>a) responsible for the performance and execution of the task,<\/p>\n<p>b) participates in the elaboration of the work process and signs it on behalf of the Service<\/p>\n<p>Provider (including its amendments), unless otherwise specified in these GTC,<\/p>\n<p>c) prepare timesheets and partial reports,<\/p>\n<p>d) within the framework of ensuring the quality of the services provided and the complaint<\/p>\n<p>procedure, carry out activities in accordance with Article 13 of these GTC,<\/p>\n<p>e) the Service Provider&#8217;s contact person who receives suggestions, comments or<\/p>\n<p>requirements related to the Contract; be informed without delay of organisational<\/p>\n<p>changes in the performance of the contract or of obstacles to its proper and timely<\/p>\n<p>performance,<\/p>\n<p>f) If necessary, he will contact the person responsible for the work process, but in particular<\/p>\n<p>to request the necessary cooperation.<\/p>\n<p>5.6 Unless otherwise agreed between the Customer and the Service Provider, the Service Provider<\/p>\n<p>shall provide the basic aids, equipment, tools and working materials (e.g. markers, stickers,<\/p>\n<p>identification labels, pens, paper, prints, tapes and other consumables) and articles to ensure<\/p>\n<p>health and safety at work in normal use and consumption (hereinafter collectively referred to<\/p>\n<p>as \u201cessential work equipment\u201d).<\/p>\n<p>5.7 The Service Provider and the Customer may agree that the Service Provider will also provide<\/p>\n<p>(usually for a separate fee) other work tools or tools, such as work tables, lighting, knitting<\/p>\n<p>tools, etc. (hereinafter referred to as \u201cabove-standard aids\u201d); Otherwise, they are provided by<\/p>\n<p>the customer. The relevant agreement specifying the aid in excess of the standard to be<\/p>\n<p>granted by the contractor must be indicated in the customer or subsequently recorded in<\/p>\n<p>writing in a demonstrable manner.<\/p>\n<p>5.8 If the Customer insists on the use of special aids (especially equipment, materials, special<\/p>\n<p>chemicals) above the standard, which it provides to the Service Provider itself or through a<\/p>\n<p>third party (but on the instructions of the Customer), it is obliged to inform the Service<\/p>\n<p>Provider accordingly about their use, including the provision of the appropriate instructions<\/p>\n<p>for use in Hungarian, and about this instruction, as well as on the Service Provider&#8217;s side<\/p>\n<p>prepare a written report on the provision of appropriate instructions signed by a person in<\/p>\n<p>these GTC 10.1 otherwise it is assumed that no instruction was given. In addition, for<\/p>\n<p>chemicals, the sponsor is responsible for their proper and correct labelling (including<\/p>\n<p>composition) in order to reduce the risk of personal injury from improper handling of<\/p>\n<p>chemicals.<\/p>\n<p style=\"text-align: center\"><b>Article 6<\/b><\/p>\n<p style=\"text-align: center\"><b>Place of execution of the order<\/b><\/p>\n<p>6.1 The services under these GTC are primarily provided at the premises of the Customer or the<\/p>\n<p>Final Customer or the Service Provider. The exact place of execution of the order must be<\/p>\n<p>specified in the order.<\/p>\n<p>6.2 The customer must provide an appropriate place for the provision of services (in particular the<\/p>\n<p>place of performance of the contract) and activities related to the provision of services (e.g.<\/p>\n<p>import and removal of materials) and adequate equipment for the efficient provision of<\/p>\n<p>services. The Customer is responsible for ensuring that these places comply with all<\/p>\n<p>requirements set out in the relevant legislation, in particular those relating to occupational<\/p>\n<p>health and safety and fire protection. This also applies if it is a plant (section 4.2.2 m) of these<\/p>\n<p>GTC).<\/p>\n<p>6.3 The Customer is obliged to provide the Service Provider&#8217;s employees performing the<\/p>\n<p>respective Agreement with access to the place of execution of the Order, if it is located with<\/p>\n<p>the Customer, the Customer or a third party, and is obliged to provide them with all necessary<\/p>\n<p>means (or otherwise provide) them (identification cards, chips, labels, etc.).<\/p>\n<p>6.4 The 6.2 and 6.3 shall not apply if the Service Provider provides services at its own premises.<\/p>\n<p style=\"text-align: center\"><b>Article 7<\/b><\/p>\n<p style=\"text-align: center\"><b>Order execution time<\/b><\/p>\n<p>7.1 The Service Provider undertakes to ensure the commencement of the performance of the<\/p>\n<p>Contract at the time agreed in the Order, otherwise at the usual time, taking into account the<\/p>\n<p>place and availability of the performance of the task.<\/p>\n<p>7.1.1 The commencement of the performance of the Agreement by the Service Provider is<\/p>\n<p>the performance of all necessary contributions by the Customer pursuant to Article 8<\/p>\n<p>of these GTC.<\/p>\n<p>7.2 The number of the duration of the provision of services is recorded continuously in one or<\/p>\n<p>more reports by number of hours and is also recorded in the timesheet. If the order is issued in<\/p>\n<p>such a way that the subject of invoicing is not the number of hours of provision of services,<\/p>\n<p>but pieces or other units of measurement, the number of pieces or other units of measurement<\/p>\n<p>is included in the reports\/timesheets instead of the number of hours.<\/p>\n<p>7.3 The duration of the performance of the service must also be recorded in the report and include<\/p>\n<p>the time spent on the following (Section 9.1 of these GTC):<\/p>\n<p>a) handling and logistical transfer of materials,<\/p>\n<p>b) packaging and related organisational tasks (e.g. ensuring compliance with the correct<\/p>\n<p>packaging procedure required by packaging regulations),<\/p>\n<p>c) familiarizing the Service Provider&#8217;s technician and other staff with the internal<\/p>\n<p>regulations of the place of execution of the Order and their possible changes,<\/p>\n<p>d) downtime not caused by the Service Provider or its employees,<\/p>\n<p>e) a period corresponding to the length of statutory breaks at work (e.g. lunch break);<\/p>\n<p>f) organisational time to support the performance of tasks (including meetings by the<\/p>\n<p>customer, customer or third parties such as logistics companies with relevant persons for<\/p>\n<p>the purpose of fulfilling the order, the time required by the contractor to comment or<\/p>\n<p>prepare the work process, or to modify it or replace it with a new workflow),<\/p>\n<p>g) preparation of reports (including informative reports), summaries and final<\/p>\n<p>documentation of the contract,<\/p>\n<p>h) providing the necessary photographic documentation (e.g. to capture the quality of the<\/p>\n<p>parts checked).<\/p>\n<p>7.1.1 If only timesheets are prepared for a particular order (clause 9.2 of these GTC)<\/p>\n<p>without drawing up a report (clause 9.1 of these GTC), clause 7.3 of these GTC shall<\/p>\n<p>apply accordingly to timesheets.<\/p>\n<p style=\"text-align: center\"><b>Article 8<\/b><\/p>\n<p style=\"text-align: center\"><b>Customer cooperation<\/b><\/p>\n<p>8.1 The Customer is obliged to provide the Service Provider with all necessary cooperation in<\/p>\n<p>connection with the performance of the Agreement, in particular:<\/p>\n<p>a) the provision of all technical information necessary for the proper provision of services,<\/p>\n<p>b) the provision of, or the provision of, access to, components which are the subject of the<\/p>\n<p>provision of services,<\/p>\n<p>c) providing the necessary additional instructions and defining the requirements for the task<\/p>\n<p>at hand;<\/p>\n<p>d) providing work tools, tools and other equipment that are not provided by the Service<\/p>\n<p>Provider,<\/p>\n<p>e) continuous monitoring of reports and reporting of irregularities contained therein (as<\/p>\n<p>specified in clause; clause 9.1 and sub-clauses of these GTC),<\/p>\n<p>f) to ensure further cooperation arising from the provisions of these GTC (eg. 5.1 , 6.2 , 7.2 ,<\/p>\n<p>13.5 points),<\/p>\n<p>g) to provide any other necessary cooperation, in particular that requested.<\/p>\n<p>8.2 In the event that the Customer fails to provide the Service Provider with the cooperation<\/p>\n<p>required under the previous point, the Service Provider is entitled to suspend the provision of<\/p>\n<p>the service.<\/p>\n<p>8.3 In the event that the provision of the service is interrupted because the Customer does not<\/p>\n<p>provide the necessary cooperation, the Provider shall not delay the provision of the service<\/p>\n<p>until the Customer&#8217;s contribution is not made and the Provider shall not be liable for damages<\/p>\n<p>causally related to such interruption; In this case, the time of interruption of the provision of<\/p>\n<p>services is not considered to be a shutdown due to the fault of the Service Provider&#8217;s<\/p>\n<p>employees in accordance with Section 7.3 d) of these GTC.<\/p>\n<p>8.4 The provisions of this Article shall apply mutatis mutandis to the Final Customer (or any<\/p>\n<p>other third party) if the contract is performed at the premises of the Final Customer or with<\/p>\n<p>parts available to the Final Customer (or another third party). In such cases, the Customer<\/p>\n<p>shall ensure the cooperation of the Final Customer (or other third party) to the same extent as<\/p>\n<p>implied by the provisions of this Article, and the Customer shall be liable for any failure by<\/p>\n<p>the Final Customer to cooperate as if it had not cooperated itself.<\/p>\n<p>8.5 Where the task concerns a component that is considered a safety component or a component<\/p>\n<p>with special characteristics (e.g. safety features) in the automotive industry, it must be<\/p>\n<p>included (a) in the order, (b) in the process of work or (c) in another written document such as<\/p>\n<p>D\/TLD or ESD (hereinafter referred to as &#8222;safety part\u201d\u201d) should be marked as such\u201d). The<\/p>\n<p>Service Provider must be demonstrably informed that it must handle the safety component. In<\/p>\n<p>the event that the Customer does not properly inform the Service Provider of this fact in the<\/p>\n<p>manner specified in this clause, the component does not qualify as such a safety component<\/p>\n<p>for the purposes of the Agreement (regardless of its actual nature) and the Service Provider is<\/p>\n<p>not liable for the consequences arising therefrom (e.g. improper handling or storage and<\/p>\n<p>resulting damages), and the Customer shall not have any claims against the Service Provider<\/p>\n<p>arising out of or related to this, that it was actually a safety component. Even with such<\/p>\n<p>safety components, the customer&#8217;s liability extends only to compliance with the Work<\/p>\n<p>Process.<\/p>\n<p style=\"text-align: center\"><b>Article 9<\/b><\/p>\n<p style=\"text-align: center\"><b>Reports, worksheet<\/b><\/p>\n<p>9.1 Reports<\/p>\n<p>The Service Provider (usually through a technician, coordinator or administrative worker)<\/p>\n<p>prepares one or more reports during the execution of the order. Unless otherwise agreed, the<\/p>\n<p>reports do not contain data on the specific persons involved in the performance of the task by<\/p>\n<p>the Provider or on the specific dates on which these persons participated in the fulfillment.<\/p>\n<p>The report may be partially anonymized by the Service Provider to prevent possible misuse of<\/p>\n<p>data.<\/p>\n<p>9.1.1 Reports are generated for a certain period of time (usually a day or a week). The<\/p>\n<p>Service Provider guarantees that, at the request of the Customer, it can prepare<\/p>\n<p>reports on a daily, weekly, bi-weekly or monthly basis and make them available to<\/p>\n<p>the Customer; \u00a0These provisions are without prejudice to point 9.1.3.<\/p>\n<p>9.1.2 The Service Provider and the Customer may agree on the schedule for the<\/p>\n<p>preparation and publication of reports at any time. Such an agreement shall not<\/p>\n<p>require any modification of the order, even if a schedule has been set therein, unless<\/p>\n<p>such change entails an increase in the fee in accordance with 9.1.3 in accordance<\/p>\n<p>with the provisions of point (b).<\/p>\n<p>9.1.3 If the Order does not contain provisions on customer access to reports and the<\/p>\n<p>Customer requests access to them (i.e. only after the Order has been accepted by the<\/p>\n<p>Service Provider), the Service Provider may demand an increase in the fee for the<\/p>\n<p>services provided. Until the fee change is agreed, the Service Provider is not obliged<\/p>\n<p>to provide the reports to the Customer. The same applies to a request to increase the<\/p>\n<p>schedule established in the order, which may entail an increase in fees for services<\/p>\n<p>provided. A request to reduce the schedule does not affect the charge.<\/p>\n<p>9.1.4 If the Order or the subsequent agreement between the Customer and the Service<\/p>\n<p>Provider does not contain provisions on the frequency of preparation and provision<\/p>\n<p>of reports, the Service Provider is not obliged to prepare a report at all. However, if it<\/p>\n<p>makes them available and accessible, it determines the timing for their production<\/p>\n<p>and access.<\/p>\n<p>9.1.5 The Service Provider may provide reports more frequently than agreed.<\/p>\n<p>9.1.6 The Reports shall be made available by the Service Provider to the persons of the<\/p>\n<p>Customer indicated in the Order or in any other written document prepared by the<\/p>\n<p>Customer and demonstrably provided to the Service Provider. The reports shall<\/p>\n<p>always be accessible to the person authorised to sign the timesheet. If the order is<\/p>\n<p>executed at the customer&#8217;s premises or in the customer&#8217;s or customer&#8217;s logistics or<\/p>\n<p>external warehouses, the reports will also be made available by the Service Provider<\/p>\n<p>to persons concerned by the Customer. The reports can be accessed via MetriQ if a<\/p>\n<p>license agreement has been concluded (Article 16 of these GTC), otherwise by email.<\/p>\n<p>Following a demonstrable written agreement between the Customer and the Service<\/p>\n<p>Provider, reports may be made available in other ways (e.g. in the internal system of<\/p>\n<p>the Customer\/Customer).<\/p>\n<p>9.1.7 The Customer is obliged to ensure that all persons referred to in clause 9.1.6 who are<\/p>\n<p>under the direct control of the Customer in accordance with clause 10.6 of the GTC<\/p>\n<p>or persons contracted by the Client in connection with the task:<\/p>\n<p>a) monitor every working day the appropriate communication channel through<\/p>\n<p>which reports are available (in particular, MetriQ, if a license agreement has<\/p>\n<p>been concluded pursuant to Article 16 of these GTC, otherwise by e-mail),<\/p>\n<p>a) object if the report is not submitted no later than the next working day on which<\/p>\n<p>the report should have been received by the Client according to the agreement<\/p>\n<p>( 9.1.1 and 9.1.2 points) or as defined ( 9.1.4 sub section).<\/p>\n<p>9.1.8 If the person does not monitor the communication channel referred to in point 9.1.6<\/p>\n<p>on a given day, the Client shall be solely responsible for this circumstance, who may<\/p>\n<p>not therefore claim that he or she did not become aware of the report in question or<\/p>\n<p>did not receive it in due time, and this fact does not affect the calculation of the<\/p>\n<p>deadline under that clause in 9.1.10 Article II.<\/p>\n<p>9.1.9 The reports shall be made available via email or MetriQ if a license agreement has<\/p>\n<p>been concluded (Article 16 of these GTC). The report shall be deemed to have been<\/p>\n<p>provided:<\/p>\n<p>a) in the case of sending by e-mail, on the day of sending, if sent on a normal<\/p>\n<p>working day, otherwise on the following working day,<\/p>\n<p>a) in the event that it is available in MetriQ on the day of upload to the system, if it<\/p>\n<p>was uploaded on a normal working day, otherwise on the next business day.<\/p>\n<p>9.1.10 If the Customer considers that the Report contains errors, the Customer is obliged to<\/p>\n<p>complain to the Service Provider (preferably a technician) no later than 3 working<\/p>\n<p>days after making it available to the 9.1.8 in accordance with the provisions of point<\/p>\n<p>(b)). The following persons may object to errors reported by:<\/p>\n<p>a) the person authorized to sign the timesheet (these GTC 10.5 sub section).<\/p>\n<p>Another person has this right only if it is impossible or unable for the person<\/p>\n<p>authorised to sign the timesheet to object or is unable to do so (e.g. illness,<\/p>\n<p>injury, leave).<\/p>\n<p>a) that a) Regardless of the provisions of section II, the person who is entitled to<\/p>\n<p>change the Order is always entitled to do so (these GTC 10.2 point),<\/p>\n<p>The Report may be objected to by electronic message (e-mail), in person, on paper or<\/p>\n<p>via MetriQ, provided that the Customer has concluded a license agreement (Article<\/p>\n<p>16 of these GTC).<\/p>\n<p>9.1.11 A report to which no objections have been raised to the 9.1.10 , there is an<\/p>\n<p>irrebuttable legal presumption that the data concerning the scope of services provided<\/p>\n<p>therein (e.g. date of provision of the service, number of parts, number of pallets, etc.)<\/p>\n<p>are correct and the report is deemed to have been approved (presumption of<\/p>\n<p>approval). Therefore, objections received later will not be taken into account. This<\/p>\n<p>principle applies mainly because it is factually impossible or extremely difficult to<\/p>\n<p>trace retrospectively the scope of services provided over a longer period of time than<\/p>\n<p>is the case in point 9.1.10 of this article.<\/p>\n<p>9.1.12 If an objection has been raised against the report in accordance with Section 9.1.10,<\/p>\n<p>the Service Provider and the Customer are obliged to resolve the Customer&#8217;s<\/p>\n<p>objection no later than 24 hours from the acknowledgement of receipt of the<\/p>\n<p>objection to the Service Provider ( 9.1.13 clause), otherwise the Service Provider has<\/p>\n<p>the right to suspend the provision of all services (including services not related to the<\/p>\n<p>given task) that it provides to the Customer until the dispute is resolved, as the<\/p>\n<p>correctness of the performance of the services provided by the Provider is<\/p>\n<p>questioned. If no agreement is reached within 7 calendar days, both parties have the<\/p>\n<p>right to terminate the order; This also applies to other tasks.<\/p>\n<p>9.1.13 In case of an objectionable report, the technician is obliged to confirm receipt of the<\/p>\n<p>objection to the addressee no later than 2 hours (normal working days), otherwise the<\/p>\n<p>person sending the objection is obliged to contact the competent branch responsible<\/p>\n<p>for the order, either on the phone number provided as a hotline or at his general e-<\/p>\n<p>mail address, the contact details of the branches are the<\/p>\n<p>https:\/\/www.hollen.sk\/kontakty\/ website. The branch office shall confirm receipt of<\/p>\n<p>the objection or ensure its confirmation by the technician or his immediate superior.<\/p>\n<p>9.1.14 If the Provider fully and properly incorporates all the Customer&#039;s comments into the<\/p>\n<p>report, with repeated preparation and republication to the Customer ( 9.1.9 point 9.1.9<\/p>\n<p>of this Article), the report shall also be deemed approved. Therefore, the Customer is<\/p>\n<p>obliged to object to all defects simultaneously in accordance with clause 9.1.10.<\/p>\n<p>9.1.15 The Service Provider may also prepare information reports. If reports are explicitly<\/p>\n<p>marked as \u201cindicative\u201d, they have an informational function only and are therefore<\/p>\n<p>not subject to the provisions of point 9.1 of this Article. The indication \u201cinformative\u201d<\/p>\n<p>is sufficient as an indication, e.g. in the body or subject of the email through which<\/p>\n<p>the report was sent, or, in the case of MetriQ, as a separate note for the specific<\/p>\n<p>document published in MetriQ.<\/p>\n<p>9.2 Worksheet<\/p>\n<p>The technician creates a worksheet about the services provided.<\/p>\n<p>9.2.1 The worksheet must contain the number of hours of service provided by all<\/p>\n<p>employees of the Service Provider or the number of other measurable units of service<\/p>\n<p>provision, if they are included in the order ( 4.2.1 b) point) and comply with approved<\/p>\n<p>reports. The provision of the preceding sentence shall not apply where the parties<\/p>\n<p>have agreed on flat-rate remuneration ( 4.2.2 h) sub section).<\/p>\n<p>9.2.2 The worksheet can contain the following:<\/p>\n<p>a) the list and quantity of components to be supplied and\/or the type of services<\/p>\n<p>provided;<\/p>\n<p>a) indication of the number of defective parts detected and repaired parts,<\/p>\n<p>a) the number of employees of the Service Provider providing services,<\/p>\n<p>a) remuneration for services rendered;<\/p>\n<p>a) other facts demonstrably agreed between the Service Provider and the Customer<\/p>\n<p>(in particular, on the one hand, the technician or his immediate superior, and, on<\/p>\n<p>the other hand, the person responsible for the work process, or the person<\/p>\n<p>authorized to sign the timesheet, or the person signing the order on behalf of the<\/p>\n<p>Customer).<\/p>\n<p>9.2.3 The worksheet is created after the order has been fulfilled or after the expiration of a<\/p>\n<p>comprehensive period (e.g. a week, a 2-week period, or a month), especially if the<\/p>\n<p>order takes longer than 14 days. The interval for the preparation of worksheets is<\/p>\n<p>determined by the Service Provider, unless the interval has been agreed otherwise in<\/p>\n<p>writing or in writing, in a demonstrable manner. Following a written, demonstrable<\/p>\n<p>agreement between the customer and the service provider, the worksheet may be<\/p>\n<p>issued at other mutually agreed times.<\/p>\n<p>9.2.4 With regard to the publication of the worksheet, these GTC 9.1.6 \u2013 9.1.9 shall apply<\/p>\n<p>mutatis mutandis.<\/p>\n<p>9.2.5 A worksheet certified by the person authorized to sign the worksheet ( 4.2.2 b) and<\/p>\n<p>10.5 ) forms the basis for invoicing. The person on the client&#8217;s side, confirming the<\/p>\n<p>worksheet, is obliged to indicate his first and last name when signing it, while the<\/p>\n<p>signature may be electronic; if that person confirms the worksheet via MetriQ on the<\/p>\n<p>basis of the concluded ECM, the provisions of the ECM shall apply to his<\/p>\n<p>confirmation.<\/p>\n<p>9.2.6 Data specified in the worksheet (e.g. duration of provision of services, number of<\/p>\n<p>parts, number of work tasks, number of pallets) may be objected to only if these data<\/p>\n<p>contradict approved reports ( 9.1.11 ) or the order itself.; Other objections to the data<\/p>\n<p>in the worksheet shall not be taken into account.<\/p>\n<p>9.2.7 Data on hourly rates on the worksheet may only be objected to if they conflict with<\/p>\n<p>the order and these GTC; Other objections to hourly rates shall not be taken into<\/p>\n<p>account. These provisions shall apply mutatis mutandis to objections to other<\/p>\n<p>financial data (e.g. reimbursement of certain costs as specifically agreed).<\/p>\n<p>9.2.8 Data in a worksheet cannot be objected to simply because they may not be consistent<\/p>\n<p>with information reports ( 9.1.15 in accordance with the provisions of point (b)).<\/p>\n<p>9.2.9 The provisions of paragraphs 9.19 to 9.1.14 shall apply mutatis mutandis to the<\/p>\n<p>making available of the worksheet, to the approval of the worksheet by the person<\/p>\n<p>authorised to sign it, or to objections to the worksheet, their treatment and<\/p>\n<p>consequences.<\/p>\n<p style=\"text-align: center\"><b>Article 10<\/b><\/p>\n<p style=\"text-align: center\"><b>Eligible persons<\/b><\/p>\n<p>10.1 Persons of the Service Provider entitled to sign orders and handle complaints:<\/p>\n<p>a) the legal representative of the Service Provider,<\/p>\n<p>b) the head of the Service Provider, if any,<\/p>\n<p>c) the director of the branch of the service provider,<\/p>\n<p>d) Technicians<\/p>\n<p>each separately.<\/p>\n<p>10.2 By signing the order, the person signing the order confirms that he is authorized to conclude<\/p>\n<p>the contract on behalf of the Customer on the basis of the order. In addition to the person<\/p>\n<p>mentioned in the first sentence, the following persons are always entitled to change the Order:<\/p>\n<p>a) Legal representative of the Customer<\/p>\n<p>b) the Client&#8217;s manager, if any,<\/p>\n<p>c) a person representing or permanently replacing a person referred to in the first sentence<\/p>\n<p>during his\/her absence (e.g. sickness, leave);<\/p>\n<p>d) the immediate superior of a person referred to in the first sentence or covered by (c),<\/p>\n<p>e) any person who has such a right under the ECM.<\/p>\n<p>If any of the aforementioned persons contacts the Provider to modify the order, it shall be<\/p>\n<p>presumed that they meet any of the criteria set out in this clause and the Provider shall not be<\/p>\n<p>obliged to expressly examine whether that person is exceeding his authority, if any.<\/p>\n<p>10.3 The provisions of Section 10.2 shall apply mutatis mutandis to the person handling the<\/p>\n<p>complaint on the Service Provider&#8217;s side.<\/p>\n<p>10.4 In addition to the person designated by the Service Provider in the Order as responsible for<\/p>\n<p>the work process, his immediate superior is also considered as such, as well as another person<\/p>\n<p>who demonstrably replaced him in the said position or replaces him in his absence, as well as<\/p>\n<p>a new person who was demonstrably subsequently notified to the Contractor by the previous<\/p>\n<p>person responsible for the work process or the person who signed the order.<\/p>\n<p>10.4.1 In the event that the Customer does not specify a specific responsible person for the<\/p>\n<p>work process in the Order, the risks arising from this shall be fully borne by him,<\/p>\n<p>whose primary interest (also with regard to other provisions of these GTC) is the<\/p>\n<p>appointment of a qualified responsible person responsible for the work process, as<\/p>\n<p>this person has special rights and obligations in the execution of the Order. If the<\/p>\n<p>Customer does not designate such a person in the Order, the Customer shall be<\/p>\n<p>deemed to agree that, in matters reserved for the person responsible for the work<\/p>\n<p>process, all employees of the Customer (in particular an employee or collaborator) or<\/p>\n<p>other third parties on the Customer&#8217;s side will act on behalf of the Customer if this<\/p>\n<p>third party is active (e.g. cooperation) or passively (e.g. control, receipt of the result<\/p>\n<p>of the contract). In such a case, the Service Provider is not obliged to examine<\/p>\n<p>whether such an employee exceeds his authority. The conduct of such an employee<\/p>\n<p>shall be binding on the Customer in its entirety, unless it is proved that the Provider<\/p>\n<p>was clearly aware of the infringement and did not inform the Customer of this fact<\/p>\n<p>without undue delay after the finding.<\/p>\n<p>10.4.2 The Customer is entitled to notify the Service Provider at any time in a demonstrable<\/p>\n<p>manner of the missing contact details of the person responsible for the work process<\/p>\n<p>and any changes in these data. The notification must clearly indicate who made it on<\/p>\n<p>behalf of the Customer.<\/p>\n<p>10.5 The provisions of point 10.4 shall also apply to the person authorised to sign the worksheet.<\/p>\n<p>10.5.1 The provisions of clauses 10.4.1 and 10.4.2 shall apply mutatis mutandis to the<\/p>\n<p>person authorized to sign the worksheet, unless specified in the Order.<\/p>\n<p>10.6 A person under the direct control of the Client shall always be considered:<\/p>\n<p>a) employee of the client,<\/p>\n<p>b) a contributor on the customer&#8217;s side, with whom the customer has a contractual<\/p>\n<p>relationship and who participates in the execution of the Order,<\/p>\n<p>c) Any person specified by the Customer in the Order, regardless of the actual position of<\/p>\n<p>the person (i.e. even if such a person does not operate within the structures of the Client,<\/p>\n<p>but acts e.g. within the structure of the Client), it is therefore the Customer&#8217;s free decision<\/p>\n<p>which person to include as such in the Order.<\/p>\n<p style=\"text-align: center\"><b>Article 11<\/b><\/p>\n<p style=\"text-align: center\"><b>Remuneration for services rendered<\/b><\/p>\n<p>11.1 The Customer undertakes to pay remuneration to the Service Provider for the services<\/p>\n<p>provided in the amount specified in the Order, including any surcharges under these GTC,<\/p>\n<p>unless otherwise agreed in the Order.<\/p>\n<p>11.2 The VAT rate required by applicable legislation is added to the remuneration. The<\/p>\n<p>remuneration will be invoiced in accordance with the order and these GTC.<\/p>\n<p>11.3 If the order has agreed on remuneration to be based on the number of hours spent on the task,<\/p>\n<p>a surcharge will be charged for the services rendered:<\/p>\n<p>a) at night in 30%,<\/p>\n<p>b) Saturday (00.00 \u2013 24.00) 100%,<\/p>\n<p>c) 100% on Sundays and other public holidays, e.g. public holidays (00:00 \u2013 24:00).<\/p>\n<p>The following periods are considered night from Monday to Friday: from 00:00 to 06:00 and<\/p>\n<p>from 18:00 to 24:00.<\/p>\n<p>The Service Provider is entitled to the surcharge according to this section even without a<\/p>\n<p>separate agreement in the order. In the event that surcharges of different amounts are agreed<\/p>\n<p>in the order or excluded, the provisions of the order shall apply. Where a period of time is<\/p>\n<p>subject to several surcharges pursuant to point (a). a) \u2013 c) At this point (e.g. Saturday public<\/p>\n<p>holiday), the surcharge is payable only once, at a higher rate.<\/p>\n<p>11.4 In addition to the remuneration of the services provided, the Customer is obliged to reimburse<\/p>\n<p>the Service Provider for all costs that the Service Provider and the Customer have<\/p>\n<p>demonstrably agreed to pay in writing (in particular in the Order).<\/p>\n<p style=\"text-align: center\"><b>Article 12<\/b><\/p>\n<p style=\"text-align: center\"><b>Payment terms and penalties<\/b><\/p>\n<p>12.1 The remuneration of the services provided is payable on the basis of invoices issued by the<\/p>\n<p>Service Provider on the basis of orders and worksheets, usually:<\/p>\n<p>a) after performance of the contract, or<\/p>\n<p>b) in respect of services provided during the month concerned, after the end of that calendar<\/p>\n<p>month, or<\/p>\n<p>c) after the end of the calendar week, if the remuneration for services provided during that<\/p>\n<p>calendar week exceeds EUR 5 000.<\/p>\n<p>In all cases, the Service Provider is entitled to choose, within the framework of the relevant<\/p>\n<p>mandatory legislation, when to issue the invoice, unless the billing date has been expressly<\/p>\n<p>agreed in the order.<\/p>\n<p>12.2 The invoice is due within 14 days of delivery to the customer, unless a longer due date is<\/p>\n<p>specified in the invoice itself. If the due date of the invoice is earlier than the one specified in<\/p>\n<p>this clause, the due date of the invoice specified in this clause shall prevail for the delay in<\/p>\n<p>invoice payment by the Customer.<\/p>\n<p>12.2.1 The due date of the invoice is not affected by the fact that in the customer&#8217;s internal<\/p>\n<p>system or other internal processes the invoice in question has not been approved by<\/p>\n<p>the Customer for payment (e.g. due to the absence of an internal order according to<\/p>\n<p>this clause in accordance with 4.7 of these GTC). This is not changed by the fact that<\/p>\n<p>the customer returned the invoice to the Service Provider for the reason mentioned in<\/p>\n<p>the first sentence.<\/p>\n<p>12.3 By sending the Order by the Customer to the Service Provider (Article 4 of these GTC), the<\/p>\n<p>Customer consents to the issuance of an electronic invoice. However, the Service Provider is<\/p>\n<p>entitled to send a paper invoice instead of an electronic invoice, especially if it does not have<\/p>\n<p>a customer e-mail address required for the delivery of an electronic invoice.<\/p>\n<p>12.3.1 The Service Provider shall send the invoice primarily to the person issuing the Order<\/p>\n<p>on the Customer&#8217;s side, or to the person indicated by the Customer in the Order (in<\/p>\n<p>particular to the person of the Customer&#8217;s financial department), or to another e-mail<\/p>\n<p>address communicated to the Service Provider in writing, in a manner that can<\/p>\n<p>subsequently be verified by the Customer. However, the invoice can always be sent<\/p>\n<p>to the Customer&#8217;s general e-mail address that is available or that is listed on the<\/p>\n<p>Client&#8217;s website, especially in cases where the addresses listed in the previous<\/p>\n<p>sentence are returned as undelivered or the requested delivery notice is not returned.<\/p>\n<p>12.3.2 If the Customer has provided the Service Provider with access to its internal<\/p>\n<p>electronic system, into which invoices can also be uploaded, the Service Provider<\/p>\n<p>shall send the invoices in this way if possible.<\/p>\n<p>12.3.3 If an EKM is concluded between the Service Provider and the Customer, the invoice<\/p>\n<p>can also be delivered in accordance with its provisions (e.g. via MetriQ).<\/p>\n<p>12.3.4 The Service Provider is also entitled to comply with the Customer&#8217;s subsequent<\/p>\n<p>request for the issuance of a paper invoice.<\/p>\n<p>12.4 The invoice must meet all the requirements of the tax document, be issued in accordance with<\/p>\n<p>the provisions of these GTC and be properly handed over to the customer.<\/p>\n<p>12.5 The invoice must be accompanied by a copy of the relevant worksheet certifying the legality<\/p>\n<p>of the billing.<\/p>\n<p>12.6 If the Customer is in default with the payment of the invoice, the Customer shall pay the<\/p>\n<p>Service Provider the relevant statutory late payment interest on the invoiced amount for each<\/p>\n<p>day of delay commenced. This provision shall not affect other rights and claims arising in the<\/p>\n<p>event of delay arising from generally binding legislation.<\/p>\n<p>12.7 If the Customer is in default (even partially) with the payment of any invoice (including an<\/p>\n<p>invoice for another Order), the Service Provider is entitled to suspend the provision of all<\/p>\n<p>services (i.e. not related to the Order) and shall not be liable for any damages suffered by the<\/p>\n<p>Customer or a third party as a result of the suspension of services. If the justified suspension<\/p>\n<p>lasts more than 10 days, the Service Provider is entitled to terminate the order with immediate<\/p>\n<p>effect.<\/p>\n<p style=\"text-align: center\"><b>Article 13<\/b><\/p>\n<p style=\"text-align: center\"><b>Quality guarantee and implied warranty<\/b><\/p>\n<p>13.1 The Contractor has ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 Integrated<\/p>\n<p>Management System certificates, which guarantee the quality of the services provided. The<\/p>\n<p>Service Provider undertakes to provide its services with professional care and in guaranteed<\/p>\n<p>quality in accordance with the above certificates.<\/p>\n<p>13.2 In order to ensure the appropriate quality of the services, the Service Provider undertakes to<\/p>\n<p>carry out continuous monitoring, and if it detects an obstacle on the part of the Customer, the<\/p>\n<p>Customer or a third party (e.g. logistics warehouse) in achieving the appropriate quality of the<\/p>\n<p>services provided, it shall immediately notify either the person responsible for the work<\/p>\n<p>process or the person authorized to modify the order (10.2 of these GTC). If the Service<\/p>\n<p>Provider communicates this verbally, it is obliged to record the relevant information<\/p>\n<p>subsequently in MetriQ, if it has concluded a licensing agreement with the Customer pursuant<\/p>\n<p>to Article 16 of these GTC, otherwise it is obliged to send it by e-mail to the person<\/p>\n<p>responsible for the workflow or to the person authorized to modify the order (the 10.2 ),<\/p>\n<p>provided that the contact details of the said person are included in the Order or have been<\/p>\n<p>communicated by the Customer to the Service Provider in accordance with clause 10.4.2. If<\/p>\n<p>there is doubt as to the quality of the services provided, this person shall immediately inform<\/p>\n<p>the technician thereof. The Technician, after consulting and confirming with the person<\/p>\n<p>responsible for the work process or the person authorized to change the order, any doubts<\/p>\n<p>about the quality of the services provided (10.2 of these GTC), may, with the demonstrable<\/p>\n<p>written consent of this person, order a re-inspection of the components related to the<\/p>\n<p>elimination of the detected defects. This fact is recorded in writing by the technician, on the<\/p>\n<p>one hand, and the person responsible for the work process or the person authorized to modify<\/p>\n<p>the order, on the other (10.2 of these GTC). If the repeated inspection proves that the service<\/p>\n<p>was provided incorrectly, the Service Provider shall not be entitled to remuneration for the<\/p>\n<p>time of the repeated inspection. If the repeated inspection does not prove the defective<\/p>\n<p>provision of services, the date of the service shall be considered to be the date of the repeated<\/p>\n<p>inspection recorded on the worksheet, for which the Service Provider is entitled to<\/p>\n<p>remuneration in an amount equal to the normal provision of services according to the relevant<\/p>\n<p>order according to the provisions of these GTC.<\/p>\n<p>13.3 In the event that after the provision of services, but at the latest during the first assembly of<\/p>\n<p>parts into the given product, the first direct part of which is a component (e.g. larger<\/p>\n<p>component, system component, module, integrated module, car, etc.), it is established that the<\/p>\n<p>services were not provided in guaranteed quality, the Customer is obliged to identify in<\/p>\n<p>writing, in a demonstrable manner, the defects (defects) of the services provided (hereinafter<\/p>\n<p>referred to as \u201cdefects\u201d)), the Customer shall notify the Provider without undue delay, but no<\/p>\n<p>later than within 2 working days from the date on which the Customer became aware of the<\/p>\n<p>deficiencies (hereinafter referred to as the \u201ccomplaint\u201d). Otherwise, upon expiry of the said<\/p>\n<p>period, the Customer loses the right to enforce claims arising from liability for defects in the<\/p>\n<p>services provided (hereinafter referred to as \u201cimplied warranty\u201d). Notwithstanding the above,<\/p>\n<p>the right to enforce the complaint or the implied warranty ceases no later than 6 months after<\/p>\n<p>the provision of the service subject to the complaint. Failure to lodge a complaint under this<\/p>\n<p>clause exempts the Service Provider from liability for any damage that could have been<\/p>\n<p>avoided (at least theoretically) by making the complaint and handling it by the Service<\/p>\n<p>Provider.<\/p>\n<p>13.4 Regardless of the other provisions of these GTC, the Service Provider shall not be liable for<\/p>\n<p>any deficiencies, delays or breach of contractual obligations resulting from:<\/p>\n<p>a) improper or incorrect handling of the object of provision of the service (especially its<\/p>\n<p>components) by a person other than the Provider after the provision of the service,<\/p>\n<p>b) if the Service Provider has declared the object of the service or part thereof unfit for use<\/p>\n<p>or does not comply with the conditions of the work process, and the Customer (or a<\/p>\n<p>person on his side, e.g. the Final Customer) has nevertheless released the object of the<\/p>\n<p>service (especially a part of it) for further use or further distribution,<\/p>\n<p>c) errors, non-conformities according to the work process, which the Client has also<\/p>\n<p>approved;<\/p>\n<p>d) failure to identify a component as a safety component in accordance with clause 8.5 of<\/p>\n<p>these GTC,<\/p>\n<p>e) occurrence of force majeure circumstances. Force majeure shall mean (a) extraordinary<\/p>\n<p>circumstances which the Contracting Party could not have foreseen and\/or (b)<\/p>\n<p>circumstances in respect of which the Contracting Party has made all reasonable efforts<\/p>\n<p>to avert its consequences; and upon the occurrence of any of the above circumstances, the<\/p>\n<p>Contracting Party shall not be late in performing its obligations in respect of which (even<\/p>\n<p>in circumstances of force majeure) a situation has arisen in which it wishes to invoke<\/p>\n<p>force majeure circumstances. Force majeure circumstances include, in particular (but not<\/p>\n<p>limited to): war, invasion, acts of foreign enemies, acts of foreign hostility, civil war,<\/p>\n<p>rebellion, revolutionary uprising of the population or other public disturbances,<\/p>\n<p>consequences of military or conquering power, confiscation or nationalization, or seizure<\/p>\n<p>or destruction by order or execution of state or other authorities, operation of any military<\/p>\n<p>weapon by nuclear fission consequences or radioactive force, regardless of whether it<\/p>\n<p>occurs in time of peace or war, accidents, natural disasters, long-term power outages,<\/p>\n<p>crisis situation or other similar exceptional circumstances, including the failure of goods<\/p>\n<p>necessary for the proper provision of services in the territory of the Republic of Hungary,<\/p>\n<p>which the Service Provider is obliged to insure. Force majeure shall not be deemed to be<\/p>\n<p>circumstances arising solely from the personal or financial circumstances of the<\/p>\n<p>contractor or from business habits, including lack of skilled labour, non-performance by<\/p>\n<p>third parties of contractual obligations of third parties, adverse economic situation of the<\/p>\n<p>contractor.<\/p>\n<p>13.5 The Customer is obliged to cooperate with the Service Provider to the extent necessary (in<\/p>\n<p>particular, but not exclusively, to the extent requested by the Service Provider) during the<\/p>\n<p>investigation of the complaint, in particular it is obliged to provide photographic<\/p>\n<p>documentation, documents, communication protocols, data available to the Customer or the<\/p>\n<p>Final Customer related to the complaint or the requested service or possibly relevant.<\/p>\n<p>13.5.1 Any delay in fulfilling the customer&#8217;s obligation under clause 13.5 for more than five<\/p>\n<p>days shall result in the termination of claims arising from the warranty based on the<\/p>\n<p>complaint submitted.<\/p>\n<p>13.6 The complaint shall be processed without undue delay following your request, at the latest<\/p>\n<p>within 3 working days of the submission of the request, and shall be resolved as soon as<\/p>\n<p>possible. The Service Provider undertakes to acknowledge or reject the complaint within 30<\/p>\n<p>days of the submission of the complaint. The period during which the Service Provider is<\/p>\n<p>unable to deal with the complaint due to the request for cooperation requested by the Service<\/p>\n<p>Provider pursuant to Section 13.5 (i.e. the time elapsed from the request for cooperation to the<\/p>\n<p>provision of cooperation) shall be extended by the deadline specified in the previous sentence<\/p>\n<p>13.6.1 In the event of a legitimate complaint, the Customer has the right to a reasonable<\/p>\n<p>discount on the fee invoiced for the Order. This shall only apply if the Service<\/p>\n<p>Provider does not notify the Client within the deadline for acknowledging or<\/p>\n<p>rejecting the complaint that it will ensure the elimination of the detected deficiencies<\/p>\n<p>free of charge. The Service Provider has the right to choose how to resolve the<\/p>\n<p>complaint. In the event that the Service Provider eliminates the detected defect free<\/p>\n<p>of charge, the Customer is not entitled to an appropriate discount according to the<\/p>\n<p>first sentence of this clause.<\/p>\n<p>13.6.2 If the complaint is justified pursuant to Section 3.1a) of these GTC, the Service<\/p>\n<p>Provider is entitled to request the Customer to provide the parts affected by the<\/p>\n<p>defect again (unless the parts have already been installed in a verifiable manner in<\/p>\n<p>the unit of which they are part), and the Customer is obliged to comply with this<\/p>\n<p>request in such a way that the Service Provider is able to carry out a re-check and<\/p>\n<p>remove the challenged defects without any additional fee in order to: to prevent<\/p>\n<p>possible damage. The Customer is obliged to comply with this request. If the<\/p>\n<p>Customer breaches this obligation, the Customer&#8217;s warranty rights giving rise to the<\/p>\n<p>complaint shall cease; this provision does not affect the provisions of Section 14.4.1<\/p>\n<p>of the GTC.<\/p>\n<p>13.6.3 In exceptional cases, the Customer has the right to arrange for the defect to be<\/p>\n<p>rectified by a third party at the expense of the Service Provider, provided that all of<\/p>\n<p>the following conditions are met for reimbursement of such costs by the Service<\/p>\n<p>Provider:<\/p>\n<p>a) the Customer duly submitted a complaint on the basis of these GTC and the<\/p>\n<p>Service Provider did not take advantage of the opportunity to correct the defect,<\/p>\n<p>or did not settle the complaint within the deadline set out in these GTC or within<\/p>\n<p>a period of time demonstrably concluded with the Service Provider in a separate<\/p>\n<p>written agreement, or if the Service Provider has given its written and<\/p>\n<p>demonstrable consent to the removal of the defect by another person,<\/p>\n<p>b) in the case of a task concerning clause 3.1a) of these GTC, the Customer has<\/p>\n<p>enabled the Service Provider to check the result of the task (in particular in the<\/p>\n<p>form of repeated checks of the parts that are the subject of the Agreement; 13.2<\/p>\n<p>or 13.6.2 point by) and the Service Provider has not provided adequate remedies<\/p>\n<p>or has not taken advantage of the opportunity to carry out a re-inspection within<\/p>\n<p>a reasonable time,<\/p>\n<p>c) The repeated sorting\/correction and\/or other services to remedy the defect are<\/p>\n<p>carried out by a third party to the same extent as the task to which the defect is<\/p>\n<p>removed (in particular in terms of time, workflow and costs of remedying the<\/p>\n<p>defect compared to the contract price) and the contractor has received the<\/p>\n<p>appropriate documents proving a comparable length.<\/p>\n<p>The Customer and the Service Provider may also agree in writing, in a demonstrable<\/p>\n<p>manner, on the other conditions of reimbursement under this clause.<\/p>\n<p>13.7 If the Customer normally uses 8D The Service Provider shall provide the Customer with an<\/p>\n<p>8D report complying with 8D at the request of the Customer.<\/p>\n<p>13.8 If a written record is drawn up on the method of complaint handling, it must be signed and<\/p>\n<p>signed on behalf of the Customer by the authorized person of the Service Provider in<\/p>\n<p>accordance with Section 10.1 or by the person specified in Section 10.2 of these GTC. The<\/p>\n<p>Client has the right to indicate his comments or position in the written report.<\/p>\n<p>13.9 The Contracting Parties may always agree on other ways of handling or resolving the<\/p>\n<p>complaint in written minutes.<\/p>\n<p style=\"text-align: center\"><b>Article 14<\/b><\/p>\n<p style=\"text-align: center\"><b>Ownership of parts, liability and compensation<\/b><\/p>\n<p>14.1 The Service Provider does not become the owner of the parts received for the purpose of<\/p>\n<p>fulfilling the Order.<\/p>\n<p>14.2 The Service Provider shall be liable for the culpable conduct of those employees of the<\/p>\n<p>Service Provider who cause damage, loss or destruction of parts received from the Customer<\/p>\n<p>(or the Final Customer) for the purpose of fulfilling the Order, if such actions occurred during<\/p>\n<p>the execution of the Order. However, the Service Provider shall not be liable for such culpable<\/p>\n<p>conduct if the damage, loss or destruction occurred independently of such culpable acts, or in<\/p>\n<p>the case of an act by which the contractor&#8217;s employee averted an imminent danger that he did<\/p>\n<p>not cause, or if the damage was caused in the necessary defense against an imminent or<\/p>\n<p>ongoing attack. The Service Provider shall not be liable for damages in cases specified by law<\/p>\n<p>(e.g. if the breach of obligation was caused by a circumstance excluding liability or if the<\/p>\n<p>damage was caused by force majeure circumstances as defined in accordance with 13.4 e) of<\/p>\n<p>these GTC).<\/p>\n<p>14.3 In the event of damage for which the Service Provider is liable pursuant to 14.2 of these GTC,<\/p>\n<p>the damage shall be paid by restoring the original condition or by monetary compensation, the<\/p>\n<p>Service Provider shall have the right of choice.<\/p>\n<p>14.4 Limits on compensation for damage payable by the Service Provider<\/p>\n<p>14.4.1 The Service Provider shall be liable for damage caused by the Contractor due to<\/p>\n<p>defects in the services provided (defective performance) if it has not been remedied<\/p>\n<p>within the framework of resolving the complaint enforced by the Customer in<\/p>\n<p>accordance with these GTC. If the Customer has not provided the Service Provider<\/p>\n<p>with the spare parts for reinspection in accordance with the provisions of clause<\/p>\n<p>13.6.2 of these GTC at the request of the Service Provider, it shall not be entitled to<\/p>\n<p>compensation for damages incurred as a result of the unperformed inspection or for<\/p>\n<p>damages that could have been avoided by such an inspection without a separate fee.<\/p>\n<p>14.4.2 The Service Provider shall also be liable for damages caused to the Customer&#8217;s assets<\/p>\n<p>in the course of its activities outside the scope of Article 14.4.1 of the GTC.<\/p>\n<p>14.4.3 In cases where a claim for compensation arises, the Provider is obliged to submit a<\/p>\n<p>claim for insurance services for the damage event to its insurance company.<\/p>\n<p>14.4.4 The Service Provider shall compensate the damage in full, but not more than the<\/p>\n<p>amount of the insurance service received by the Service Provider from the liability<\/p>\n<p>insurance taken out by the Service Provider with its insurer or paid for by the Service<\/p>\n<p>Provider&#8217;s Insurer, on condition that the insurance service is paid by the insurance<\/p>\n<p>company. If the insurance company does not provide insurance services directly to<\/p>\n<p>the Customer but to the Service Provider, the Service Provider shall transfer the<\/p>\n<p>service thus received from the Service Provider&#8217;s insurer to the Customer within 15<\/p>\n<p>days of receipt of the Insurance Service from the Insurer, if the Customer has<\/p>\n<p>specified in writing, in a demonstrable manner, the account number to which the<\/p>\n<p>claim is to be paid. The above does not apply to the amount of reimbursement paid<\/p>\n<p>by the Service Provider to the Customer by mutual agreement prior to the payment of<\/p>\n<p>performance by the Insurance Company.<\/p>\n<p>14.4.5 If, for whatever reason, the Service Provider&#8217;s insurance company fails to pay the<\/p>\n<p>insurance service resulting from the claim no later than 6 months after the<\/p>\n<p>submission of the insurance claim, the Service Provider undertakes to reimburse the<\/p>\n<p>Customer for compensation up to the value of the Contract to which the claim<\/p>\n<p>relates. For contracts with a duration of more than 1 month, the contract value is<\/p>\n<p>determined as the average of the contract values calculated from the last 6 months of<\/p>\n<p>contract performance (invoiced amounts excluding VAT). However, if the contract<\/p>\n<p>lasted more than 1 month but less than 6 months, the average is calculated from the<\/p>\n<p>months of the contract term. The Customer and the Service Provider may agree in<\/p>\n<p>writing, in a demonstrable manner, in another way. This does not affect the provision<\/p>\n<p>set out in clause 14.4.4 of the GTC, i.e. if the insurance company of the Provider<\/p>\n<p>pays the insurance service after fulfilling the first sentence of this clause, the<\/p>\n<p>Customer is entitled to the difference between the amount of the insurance benefit<\/p>\n<p>and the benefit received from the insurance service provided by the insurer pursuant<\/p>\n<p>to the first sentence of this clause; If the customer received more than he is entitled to<\/p>\n<p>(in particular, as a result of direct performance by the insurance company), he is<\/p>\n<p>obliged to return the difference to the provider.<\/p>\n<p>14.4.6 In the event that the Service Provider&#8217;s insurance company refuses to provide<\/p>\n<p>insurance services for any reason (unless the Service Provider did not cooperate in<\/p>\n<p>the investigation of the insured event), the amount payable specified in clause 14.4.5<\/p>\n<p>of these GTC also qualifies as a compensation limit.<\/p>\n<p>14.4.7 A prerequisite for claiming damages against the Service Provider is the provable<\/p>\n<p>defect of the Service Provider. The Customer and the Service Provider undertake to<\/p>\n<p>provide each other with all necessary cooperation (including the provision of the<\/p>\n<p>necessary documentation) in order to settle the damages, but especially requested by<\/p>\n<p>the other party, in order to ensure that i) the damage incurred can be claimed within<\/p>\n<p>the framework of the Service Provider&#8217;s insurance, ii) the Service Provider&#8217;s liability<\/p>\n<p>can be established without doubt. In the event of a breach of this obligation, any time<\/p>\n<p>limits for compensation shall be extended by the duration of the delay. Similarly,<\/p>\n<p>cooperation under this point shall be ensured in cases where measures need to be<\/p>\n<p>taken to minimise injury.<\/p>\n<p>14.4.8 The Provider always has the right to compensate for the damage by restoring it to its<\/p>\n<p>original state. The Customer is not entitled to deny this right to the Service Provider,<\/p>\n<p>otherwise the Service Provider&#8217;s liability for the damages caused ceases at the<\/p>\n<p>moment of denial of this right.<\/p>\n<p>14.4.9 If the Service Provider is not solely liable for the damage, but jointly with others<\/p>\n<p>(shared liability), the Service Provider shall only be liable to the Customer for the<\/p>\n<p>damage to the extent of its liability. The claim for damages is not justified if there is<\/p>\n<p>reasonable and demonstrable doubt that the damage was caused by the Service<\/p>\n<p>Provider.<\/p>\n<p>14.4.10 Regardless of the other provisions of these GTC, only actual material damage will be<\/p>\n<p>compensated, while the Customer shall not be entitled to claim grievance fees (e.g. in<\/p>\n<p>case of damage to good reputation, goodwill, know-how, etc.) or to reimburse lost<\/p>\n<p>profits, fines, penalties and interest for late payment against the Service Provider.<\/p>\n<p>Furthermore, the Customer is not entitled to compensation for damage caused to<\/p>\n<p>third parties that the Customer intends to pass on to the Service Provider in a<\/p>\n<p>regressive manner.<\/p>\n<p>14.4.11 The maximum amount of compensation for damage resulting from a single event<\/p>\n<p>shall be EUR 100 000 (one hundred thousand euros), unless other provisions of this<\/p>\n<p>Article provide for a lower maximum amount of compensation. The contracting<\/p>\n<p>parties may agree otherwise in the order.<\/p>\n<p>14.4.12 The provisions of Article 14 shall in no way affect clause 14.5 of these GTC.<\/p>\n<p>14.4.13 The provisions of Article 14 shall apply mutatis mutandis to liability for damages<\/p>\n<p>caused by breach of confidentiality in accordance with Article 15.5 et seq. of these<\/p>\n<p>GTC.<\/p>\n<p>14.5 If the Customer has not fulfilled any of the obligations set out in clause 5.8 of these GTC,<\/p>\n<p>then:<\/p>\n<p>a) notwithstanding the other provisions of this article, the Service Provider shall not be<\/p>\n<p>liable for damages suffered by the Customer or third parties as a result of improper use of<\/p>\n<p>non-standard aids,<\/p>\n<p>b) The Customer shall be liable to the Service Provider for any damage suffered by the<\/p>\n<p>Service Provider or its employees during the handling of non-standard aids that could<\/p>\n<p>have been avoided by complying with clause 5.8 of these GTC. This does not apply if<\/p>\n<p>this damage results exclusively from the breach of obligations of the Service Provider or<\/p>\n<p>its employee and would have occurred even if the Customer had properly complied with<\/p>\n<p>the provisions of clause 5.8 of these GTC.<\/p>\n<p style=\"text-align: center\"><b>Article 15<\/b><\/p>\n<p style=\"text-align: center\"><b>Production of documents, confidentiality and confidentiality<\/b><\/p>\n<p>15.1 The other party will respond in the same or similar manner to any notice, request, request for<\/p>\n<p>consent or any other communication sent by one of the contracting parties by email, paper or<\/p>\n<p>via MetriQ (if Customer has entered into a license agreement pursuant to Article 16 of these<\/p>\n<p>GTC) so that the content of the response can be clearly recorded. In the event of non-<\/p>\n<p>compliance with the prescribed form of response, the burden of proof as to the content and<\/p>\n<p>delivery of the reply shall be on the sender.<\/p>\n<p>15.1.1 In the event that the Customer has concluded a License Agreement (Article 16 of<\/p>\n<p>these GTC), the information contained in MetriQ becomes available by uploading it<\/p>\n<p>to MetriQ, of which a corresponding log file is created in the system.<\/p>\n<p>15.2 The content of an email is considered delivered if i) you manually acknowledge receipt or<\/p>\n<p>reading, ii) you reply to the email being delivered by email with the original text of the email<\/p>\n<p>in the message; Only an automatic reply without the addressee&#8217;s intervention does not<\/p>\n<p>constitute a confirmation of delivery, except for a receipt sent by the recipient&#8217;s email<\/p>\n<p>client\/server to read the email.<\/p>\n<p>15.3 In the case of service of documents between the Contracting Parties, the document shall be<\/p>\n<p>deemed to have been served:<\/p>\n<p>a) at the time of actual service on the other contracting party, the addressee,<\/p>\n<p>b) on the day on which the period for receiving the item from the postal operator expires,<\/p>\n<p>even if the addressee did not become aware of the postal notification,<\/p>\n<p>c) date of the unsuccessful delivery attempt, if service was prevented by culpable act or<\/p>\n<p>omission of the addressee (e.g. refusal to accept the consignment, lack of identification of<\/p>\n<p>the addressee at his address)<\/p>\n<p>d) calendar day following the provision of the electronic document in MetriQ, if the<\/p>\n<p>Customer has concluded a license agreement (Article 16 of these GTC).<\/p>\n<p>15.4 If an EKM is concluded between the Service Provider and the Customer, in the event of a<\/p>\n<p>disagreement regarding delivery, the latter shall take precedence over the provisions of<\/p>\n<p>clauses 15.2 and 15.3 of these GTC.<\/p>\n<p>15.5 The Contracting Parties shall treat confidentially all confidential information and all facts that<\/p>\n<p>come to their knowledge in connection with performance based on a contractual relationship<\/p>\n<p>concluded under these GTC and which relate to the other Contracting Party if these facts are<\/p>\n<p>of demonstrable economic importance for the other Contracting Party or other competitors on<\/p>\n<p>the market.<\/p>\n<p>15.5.1 Confidential information shall mean all facts and information which are the subject<\/p>\n<p>of trade secrets and information clearly and demonstrably designated as confidential<\/p>\n<p>by the other party. Without prejudice to the foregoing, confidential information shall<\/p>\n<p>also mean any information which is not publicly available, technical, commercial or<\/p>\n<p>otherwise, which has been designated as confidential by one Contracting Party or<\/p>\n<p>which is treated as confidential (having regard to circumstances known to the other<\/p>\n<p>Party at the time of publication), or any information the nature of which is<\/p>\n<p>comprehensible to any person with ordinary knowledge. Confidential information<\/p>\n<p>shall mean any technical, commercial or commercial information (including product<\/p>\n<p>and similar designs, development plans, forecasts, analyses and strategies),<\/p>\n<p>specifications, diagrams, training materials, formulae, sketches, models, samples,<\/p>\n<p>procedures, ideas and inventions (even if not subject to special protection), data,<\/p>\n<p>software or documentation in any form, whether recorded, provided materially or<\/p>\n<p>orally, and information received from a person other than a party, for as long as that<\/p>\n<p>person is obliged to treat it confidentially. Information about the conditions,<\/p>\n<p>products, processes and performance of one or another contracting party, as well as<\/p>\n<p>prices, surcharges and costs accepted in orders is also considered confidential<\/p>\n<p>information.<\/p>\n<p>15.5.2 In order to avoid disputes as to the nature of the information, a Contracting Party<\/p>\n<p>which supplies the other Party with information which is confidential under the<\/p>\n<p>provisions of this Article and it is not clear from the nature of the matter whether the<\/p>\n<p>information is confidential shall clearly mark that information as confidential.<\/p>\n<p>15.5.3 The Service Provider&#8217;s prices agreed with the Customer are always considered<\/p>\n<p>confidential, even if they are not indicated separately.<\/p>\n<p>15.6 The confidentiality obligation applies for the period of validity of the relevant contractual<\/p>\n<p>relationship of which these GTC form part and for another 1 year after its termination; the<\/p>\n<p>confidentiality obligation also passes to the legal successors of the contracting parties. A<\/p>\n<p>Contracting Party may be released from this obligation only by written declaration by the<\/p>\n<p>other Contracting Party.<\/p>\n<p>15.7 The obligation of confidentiality shall not apply to facts which:<\/p>\n<p>a) in connection with performance based on a contractual relationship concluded under<\/p>\n<p>these GTC, they will be accessible or accessible to employees or third parties who, due to<\/p>\n<p>their job title, functional position or role in the performance of the contract, need to know<\/p>\n<p>this information,<\/p>\n<p>b) they can be shown to come from third parties authorised to disseminate this information;<\/p>\n<p>c) have become public knowledge without infringing the obligation of any Contracting<\/p>\n<p>Party to maintain confidentiality,<\/p>\n<p>d) which have been developed independently by a Contracting Party without use being<\/p>\n<p>made of confidential information under the provisions of this Article;<\/p>\n<p>e) they can be made available on the basis of a separate contract concluded between the<\/p>\n<p>Customer and the Service Provider.<\/p>\n<p>15.8 It shall not be considered a breach of confidentiality:<\/p>\n<p>a) providing information to third parties having an interest in a Contracting Party,<\/p>\n<p>b) informing, for the proper performance of their duties, legal advisers or other<\/p>\n<p>representatives who are bound by a legal obligation of confidentiality, while such<\/p>\n<p>persons must be informed in advance of the obligation of confidentiality relating to the<\/p>\n<p>matter in question,<\/p>\n<p>c) the provision of information where the other Contracting Party has given its prior written<\/p>\n<p>consent to the disclosure of individual information protected by the obligation of<\/p>\n<p>confidentiality,<\/p>\n<p>d) the provision of information for or in connection with proceedings before a court,<\/p>\n<p>arbitration body or other authority which must be informed in advance of the confidential<\/p>\n<p>nature of the information in order to take the necessary measures (e.g. exclusion of the<\/p>\n<p>public);<\/p>\n<p>e) the provision of information to any governmental, banking, tax or other supervisory<\/p>\n<p>authority which has the right and competent to request it in accordance with the law and<\/p>\n<p>which must be informed in advance of the confidential nature of the information in order<\/p>\n<p>to take the necessary measures,<\/p>\n<p>f) to supply information which a Contracting Party is legally obliged to communicate.<\/p>\n<p>15.9 The Contracting Parties further undertake to protect information relating to the other<\/p>\n<p>Contracting Party subject to the confidentiality rules under this Article at least to the extent<\/p>\n<p>that it protects its own information, and undertakes, to the same extent, to bind its<\/p>\n<p>departments, directors or employees (and collaborators) who come into contact with such<\/p>\n<p>information, and each Contracting Party shall be fully liable to such persons for breach of<\/p>\n<p>duty.<\/p>\n<p style=\"text-align: center\"><b>Article 16<\/b><\/p>\n<p style=\"text-align: center\"><b>Using MetriQ and license<\/b><\/p>\n<p>16.1 Customer is granted access to and use of MetriQ on the basis of an established license<\/p>\n<p>agreement, which is either a separate license agreement (these GTC 2.14.1 clause) or Order-<\/p>\n<p>based License Agreement (2.14.2 of these GTC).<\/p>\n<p>16.2 Order-based license agreement<\/p>\n<p>16.2.1 The provisions of the following sections 16.2.2-16.2.4 apply only for the period for<\/p>\n<p>which the Service Provider and the Customer have not concluded a separate License<\/p>\n<p>Agreement.<\/p>\n<p>16.2.2 If, in accordance with the Order, the Customer wishes to share reports and other data<\/p>\n<p>in MetriQ, this fact must be indicated in the Order, and based on this, the Service<\/p>\n<p>Provider will subsequently decide to make the MetriQ system available to the<\/p>\n<p>Customer for the given Order in accordance with the possibilities and nature of the<\/p>\n<p>Order. By signing the order and expressing an interest in using MetriQ, Customer<\/p>\n<p>agrees to comply with the license terms annexed to these GTC. A license agreement<\/p>\n<p>is considered concluded when the customer (e.g., the customer who placed the order,<\/p>\n<p>the person responsible for the workflow, or the person authorized to sign the<\/p>\n<p>timesheet) is granted access to MetriQ.<\/p>\n<p>16.2.3 The scope of the MetriQ functions made available to the Customer under the Order-<\/p>\n<p>based License Agreement shall be determined by the Service Provider.<\/p>\n<p>16.2.4 License to use MetriQ for features under this clause 16.2.3 This Article shall be<\/p>\n<p>provided free of charge. If Customer wishes to expand the scope of MetriQ features<\/p>\n<p>provided, Customer must enter into a separate license agreement with the Service<\/p>\n<p>Provider.<\/p>\n<p>16.3 After entering into a separate license agreement, order-based license agreements are no longer<\/p>\n<p>created. Therefore, if the order-based license agreement is concluded otherwise (i.e., the order<\/p>\n<p>contains an explicit interest in using MetriQ and the Provider provides Customer with access<\/p>\n<p>to MetriQ), the order-based license agreement does not come into existence if there is a valid<\/p>\n<p>separate license agreement, since a valid separate license agreement always gives the Provider<\/p>\n<p>broader rights than the order-based license agreement.<\/p>\n<p style=\"text-align: center\"><b>Article 17<\/b><\/p>\n<p style=\"text-align: center\"><b>Common and final provisions<\/b><\/p>\n<p>17.1 The early termination of the service provided on the basis of the accepted order is only<\/p>\n<p>possible after a mutually demonstrable written agreement between the Service Provider and<\/p>\n<p>the Customer or on the basis of unilateral termination of the order if this GTC or the order<\/p>\n<p>itself allows it.<\/p>\n<p>17.1.1 In the event of proper termination of the order, delivery of such disclaimer will<\/p>\n<p>result in termination of the order (with ex nunc consequences). The termination of<\/p>\n<p>the Order does not release the Customer from its obligation to pay the Service<\/p>\n<p>Provider the consideration for the services properly provided until the termination of<\/p>\n<p>the Order, including any related financial claims that may arise to the Service<\/p>\n<p>Provider on the basis of or on the basis of the given Order, as well as claims arising<\/p>\n<p>from these GTC.<\/p>\n<p>17.2 For the avoidance of doubt, the parties agree that if the Customer has paid the invoice issued<\/p>\n<p>by the Service Provider in the past (even several times) only after the internal order has been<\/p>\n<p>issued in accordance with clause 4.7, this fact shall not be interpreted as an implied agreement<\/p>\n<p>or business practice that would terminate the applicability of clause 12.2.1 of these GTC.<\/p>\n<p>17.3 If this GTC prescribes a written form and is not otherwise specified, the written form shall be<\/p>\n<p>realized if the written form is carried out in such a way as to preserve its content permanently<\/p>\n<p>(document, electronic document in MetriQ, e-mail message, etc.). However, written<\/p>\n<p>communication within the order requires the use of one of the following languages: Slovak,<\/p>\n<p>the language of the order, the language in which the contracting parties demonstrably<\/p>\n<p>communicate, or the language in which the contracting parties demonstrably agree in writing.<\/p>\n<p>17.4 The contractual relations of the Contracting Parties, which are not regulated by these GTC or<\/p>\n<p>the Order, shall be governed by the relevant provisions of generally binding legislation in<\/p>\n<p>force in the country where the Service Provider has its registered office (i.e. the Republic of<\/p>\n<p>Hungary), in particular the relevant provisions of the Civil Code (and especially the<\/p>\n<p>provisions of the employment contract) in its amended version. In the event that these GTC<\/p>\n<p>and\/or the order regulate certain legal relations between the Contracting Parties differently<\/p>\n<p>from the law, the GTC and the contractual regulation shall apply, provided that it deviates<\/p>\n<p>from those provisions of the law from which it is possible to deviate or the application of<\/p>\n<p>which can be dispensed with (i.e. in case of contradiction, the provision of the Civil Code is<\/p>\n<p>excluded). In the event of a conflict between the provisions of these GTC and the Order, the<\/p>\n<p>provisions of the Order shall prevail.<\/p>\n<p>17.4.1 If a separate contract has been concluded between the Service Provider and the<\/p>\n<p>Customer (i.e. not in the form of an order according to Section 4 of these GTC),<\/p>\n<p>which refers to these GTC, where these GTC refer to an order, it applies to the<\/p>\n<p>separate contract.<\/p>\n<p>17.4.2 If Customer and Service Provider enter into a License Agreement or a MetriQ<\/p>\n<p>License Agreement, these agreements shall take precedence over the provisions of<\/p>\n<p>these GTC with respect to matters expressly governed by and relating to the<\/p>\n<p>License\/License Agreement (including matters relating to the provision of<\/p>\n<p>documents, confidentiality and confidential information).<\/p>\n<p>17.5 If it is possible to choose jurisdiction based on the conflict of law rules, Hungary courts shall<\/p>\n<p>have jurisdiction to decide the dispute between the Customer and the Service Provider arising<\/p>\n<p>from the contractual relationship concluded on the basis of these GTC. From the point of view<\/p>\n<p>of determining jurisdiction, it is also true that the place of performance of the contract is the<\/p>\n<p>place of performance of the contract (these GTC 4.2.1 c) ); however, if the Service Provider<\/p>\n<p>provides services outside its Hungary territory on the basis of these GTC, the courts of<\/p>\n<p>Hungary shall have jurisdiction regardless of the place of performance of the Agreement.<\/p>\n<p>17.6 If any provision of these GTC is invalid, this shall not affect the validity of the remaining<\/p>\n<p>provisions.<\/p>\n<p>17.7 These GTC enter into force and enter into force on the date indicated in the header of the<\/p>\n<p>document. At the same time, the GTC issued by the Service Provider before 1 January 2025<\/p>\n<p>will be terminated; however, the existing GTC shall apply to contractual relationships<\/p>\n<p>established on the basis of orders containing previous GTC.<\/p>\n<p>17.8 The Service Provider is entitled to unilaterally modify these GTC at any time. However, the<\/p>\n<p>contractual relationship concluded between the Customer and the Service Provider with an<\/p>\n<p>individual Order is always determined by the GTC in the version valid at the time of the<\/p>\n<p>proper delivery of the confirmed Order to the Service Provider.<\/p>\n<p style=\"text-align: center\"><b>Annex to the GTC<\/b><\/p>\n<p style=\"text-align: center\"><b>License terms for using the MetriQ View app<\/b><\/p>\n<p><b>1. Definitions for the purposes of these License Terms<\/b><\/p>\n<p>1.1 <b>The licensee <\/b>is a legal entity or natural person \u2013 an entrepreneur with whom HOLLEN has<\/p>\n<p>entered into a license agreement.<\/p>\n<p>1.1.1 <b>A license agreement<\/b> is an agreement that includes these license terms. The License<\/p>\n<p>Agreement may be written directly into the Services Agreement or be part of its<\/p>\n<p>annexes or other documents (e.g., Terms and Conditions) referenced in the Services<\/p>\n<p>Agreement. The license agreement is concluded as follows:<\/p>\n<p>a) <b>a separate license agreement<\/b>, which is a specific, non-contractual agreement<\/p>\n<p>(in the form of a separate document), also called a \u201clicense agreement\u201d<\/p>\n<p>b) <b>Order-based license agreement<\/b>, which is a license agreement different from a<\/p>\n<p>separate license agreement, based on an Order (which includes Customer&#8217;s<\/p>\n<p>express interest in using MetriQ for a particular Order and acceptance of the<\/p>\n<p>Terms and Conditions, which incorporate these License Terms) and the provision<\/p>\n<p>of access to MetriQ by Service Provider.<\/p>\n<p>1.2 <b>The Service Agreement<\/b> is any contract between HOLLEN and the Licensee concerning the<\/p>\n<p>provision of services by HOLLEN in the field of quality assurance of production and\/or<\/p>\n<p>processes, including, in particular, inspection of parts related to sorting activities and possible<\/p>\n<p>repair work, further modifications, finishing and assembly services, as well as services related<\/p>\n<p>to quality assurance of components, Production support services, workshops, logistics and<\/p>\n<p>assistance services, or other services, if such agreement includes acceptance of these license<\/p>\n<p>terms (e.g., master agreement, partial agreement, accepted order based on the general terms<\/p>\n<p>and conditions).<\/p>\n<p>1.2.1 <b>Component<\/b> : a part, part, item, semi-finished product, material or any combination<\/p>\n<p>thereof covered by services provided under a service contract.<\/p>\n<p>1.2.2 <b>A contract<\/b> is a comprehensive service (or even a set of services) that is provided<\/p>\n<p>under a specific contract for the provision of services.<\/p>\n<p>1.2.3 <b>A report <\/b>is a data output for a specific order (performed under a contract for<\/p>\n<p>services provided by HOLLEN) that HOLLEN produces for a certain period of time.<\/p>\n<p>The report contains data related to a specific order.<\/p>\n<p>1.3 <b>MetriQ Suite<\/b> (hereinafter referred to as \u201c<b>MetriQ\u201d<\/b>) is an electronic system for the<\/p>\n<p>digitalization of the workplace, focusing primarily on the digital collection, dissemination and<\/p>\n<p>presentation of data on individual orders, as well as the electronic sharing of documents<\/p>\n<p>related to the order (e.g. technical documentation). MetriQ is a cloud solution, a computer<\/p>\n<p>program, and copyrighted.<\/p>\n<p>1.3.1 <b>The MetriQ View application<\/b> (hereinafter: <b>MQV<\/b>), which is part of MetriQ, which<\/p>\n<p>is a web presentation portal that allows you to view and display data, share<\/p>\n<p>documents and, if necessary, reconcile documents (after concluding a separate<\/p>\n<p>electronic communications contract). MQV has different features.<\/p>\n<p>1.3.2 <b>The MetriQ Input Application <\/b>(hereinafter referred to as \u201c<b>MQI<\/b>\u201d), which is part<\/p>\n<p>of MetriQ, is used by persons on HOLLEN&#8217;s side to provide services under a<\/p>\n<p>service contract, whereby these individuals enter relevant data related to the order<\/p>\n<p>into MetriQ.<\/p>\n<p>1.3.3 <b>The MetriQ Admin app<\/b> (hereinafter referred to as \u201c<b>MQA<\/b>\u201d) is part of MetriQ,<\/p>\n<p>which represents the ability to control selected access and settings.<\/p>\n<p>1.3.4 <b>MetriQ Core<\/b> (hereinafter referred to as <b>MQC<\/b>) is a database created on the basis of<\/p>\n<p>data entered through MQI and other internal information systems of HOLLEN and<\/p>\n<p>is an integral and essential part of MetriQ.<\/p>\n<p>1.3.5 <b>A log<\/b> is a computer file that contains a control record of certain activities performed<\/p>\n<p>in MetriQ.<\/p>\n<p>1.3.6 <b>Technical documentation<\/b> is any documentation relevant to the contract, in<\/p>\n<p>particular documents relating to work process, health and safety at work, documents<\/p>\n<p>relating to the rules to be observed at the workplace\/in the field of service<\/p>\n<p>implementation, etc.<\/p>\n<p>1.3.7<b> Data<\/b> is any electronically stored information that relates to a particular order and<\/p>\n<p>has been collected using MQI or entered into MetriQ by HOLLEN (or persons on its<\/p>\n<p>side) through MQI in a different way, or information that has been entered directly<\/p>\n<p>into MetriQ by the licensee; data is primarily data relating to the total time required<\/p>\n<p>to execute an order or parts thereof, as well as selected information about the<\/p>\n<p>components (e.g. their number and other characteristics) to which the order relates,<\/p>\n<p>but also technical documentation of the order (in particular workflow), reports and<\/p>\n<p>other documents (e.g. orders and invoices).<\/p>\n<p>1.3.8 A<b> technical failure<\/b> is unusable for MetriQ or part of it, such as system maintenance,<\/p>\n<p>internet connection failure, etc.<\/p>\n<p>1.4 <b>The user<\/b> is all users and administrators.<\/p>\n<p>1.4.1 <b>A user <\/b>is someone to whom an administrator has granted access to the MQV. User<\/p>\n<p>access is carried out through access data, which, based on the activities of the<\/p>\n<p>Administrator, are sent by an automated system to the Administrator in the contact<\/p>\n<p>list in the list of names, specified in the Service Agreement or otherwise provided by<\/p>\n<p>the Licensee. The user may also be a person outside the licensee&#8217;s organization if his<\/p>\n<p>position requires access to the MQV (e.g. the end user&#8217;s quality manager).<\/p>\n<p>1.4.2 <b>An administrator<\/b> is the MQA user on the HOLLEN page who manages MetriQ<\/p>\n<p>and manages selected MetriQ settings. The administrator can also be on the side of<\/p>\n<p>the licensee, usually for an additional fee, but only in agreement with HOLLEN,<\/p>\n<p>who determines the scope of permitted permissions. Without such a specific written<\/p>\n<p>and demonstrable agreement, the licensee is not entitled to use the fiduciary status<\/p>\n<p>for the benefit of the person on his side. Administrator access is carried out through<\/p>\n<p>access data, which, based on the action of the Administrator HOLLEN, is sent by an<\/p>\n<p>automated system to the e-mail address specified in the contact list, in the Service<\/p>\n<p>Agreement or otherwise provided by the Licensee in a written and demonstrable<\/p>\n<p>manner.<\/p>\n<p>1.4.3 <b>Access data<\/b> is a user&#8217;s unique usernames and passwords.<\/p>\n<p>1.4.4 <b>The list <\/b>shall consist of an optional list of licensee persons, including, in particular,<\/p>\n<p>a list of employees of the licensee who will be users or users; an employee of the<\/p>\n<p>licensee shall mean any natural person who has a direct or indirect contractual<\/p>\n<p>relationship with the licensee and who performs activities for him in a supplier or<\/p>\n<p>subordinate relationship (hereinafter referred to as the licensee employee\u201d). In<\/p>\n<p>addition to the first and last name, the contact list also contains the user&#8217;s e-mail<\/p>\n<p>address, which allows you to receive informational messages about the use of<\/p>\n<p>MetriQ (e.g. access data).<\/p>\n<p>1.5 <b>A technician <\/b>is a person on HOLLEN&#8217;s side who is listed as a technician in the service<\/p>\n<p>agreement or, for a specific order (order), directly visible in the contacts section of MetriQ.<\/p>\n<p><b>2. License<\/b><\/p>\n<p>2.1 <b>The License<\/b> is the Licensee&#8217;s right to use the MQV or MQA if it has been agreed that the<\/p>\n<p>MQA may be used by an employee of the Licensee.<\/p>\n<p>2.2 The Licensee accepts these License Terms by entering into an Order License Agreement or by<\/p>\n<p>entering into a separate license agreement to which these License Terms are attached.<\/p>\n<p><b>3. Basic License Terms<\/b><\/p>\n<p>3.1 The Licensee and each User are authorized to use MetriQ only as permitted by the License<\/p>\n<p>Agreement and these License Terms.<\/p>\n<p>3.2 Basic licensing provisions:<\/p>\n<p>3.2.1 This license is non-exclusive.<\/p>\n<p>3.2.2 License time range :<\/p>\n<p>a) In the case of a separate license agreement, the license is valid for a maximum<\/p>\n<p>period of 2 years from the end of the last order executed by HOLLEN for the<\/p>\n<p>licensee.<\/p>\n<p>b) In the case of an order-based license agreement, the license is granted for a<\/p>\n<p>maximum of 6 months after the completion of that order.<\/p>\n<p>This time range applies only unless otherwise specified in the license agreement.<\/p>\n<p>Provision of the point 12.2 this does not affect the License Terms.<\/p>\n<p>3.2.3 Subject scope of license :<\/p>\n<p>a) The License permits Licensee to use, as agreed by the parties, the functions<\/p>\n<p>provided by HOLLEN; If the licensee wishes to provide title to access to certain<\/p>\n<p>specific functions, such agreement must be recorded in writing, e.g. directly in<\/p>\n<p>the license agreement or in a subsequent agreement (e.g. e-mails, special<\/p>\n<p>document or electronic document signed by authorized representatives of both<\/p>\n<p>parties, etc.) and such agreement shall be entered into on behalf of HOLLEN not<\/p>\n<p>only by its supreme body and manager, but also by a person in the position of<\/p>\n<p>executive or branch director You can bind it.<\/p>\n<p>b) The License allows any User to use the MQV; among the functions available to<\/p>\n<p>the Licensee, the scope of these functions for a particular User will be<\/p>\n<p>determined by the Licensee on the basis of a demonstrable agreement with<\/p>\n<p>HOLLEN,<\/p>\n<p>3.2.4 Territorial scope of the licence: unlimited.<\/p>\n<p>3.3 It is forbidden to share the user&#8217;s access data with other persons, even if they have their own<\/p>\n<p>access data. Violation of this prohibition will result in the possibility of termination of the<\/p>\n<p>License Agreement in accordance with clause 12.1 of the License Terms.<\/p>\n<p>3.3.1 Section 3.3 of the License Terms does not apply if the sharing of access data is<\/p>\n<p>permitted by the License Agreement.<\/p>\n<p><b>4. Specific License Terms<\/b><\/p>\n<p>4.1 The Licensee ensures that Users use the MQV only for the following purposes:<\/p>\n<p>a) display of selected data in accordance with Article 5 using the functions provided<\/p>\n<p>License Terms 3.2.3),<\/p>\n<p>b) generation of reports or other available outputs to the extent and in the manner permitted<\/p>\n<p>by MQV and available functions (license terms 3.2.3),<\/p>\n<p>c) uploading documents for orders,<\/p>\n<p>d) approval of selected documents in case a separate electronic communication agreement<\/p>\n<p>has been signed between the licensee and HOLLEN.<\/p>\n<p>4.2 Access to the data displayed in the MQV is possible through a web interface and using remote<\/p>\n<p>access technologies.<\/p>\n<p>4.3 The Licensee&#8217;s Administrator is not authorized to grant access to persons who are not within<\/p>\n<p>the Licensee&#8217;s organizational system.<\/p>\n<p><b>5. Data and data security<\/b><\/p>\n<p>5.1 HOLLEN collects data electronically (in particular by means of MQI), unless technical<\/p>\n<p>reasons prevent us from doing so.<\/p>\n<p>5.2 The data stored in MetriQ is sensitive information; The Licensee (as well as all Users) is<\/p>\n<p>obliged to keep the data confidential and not to disclose it to third parties, except where this is<\/p>\n<p>permitted by these license terms or the license agreement (or otherwise). Even if the data are<\/p>\n<p>of a trade secret nature, the provisions of the laws governing the protection of trade secrets<\/p>\n<p>shall apply mutatis mutandis to their protection.<\/p>\n<p>5.3 The provisions of clause 5.2 of the license terms do not apply to the transfer of data by the<\/p>\n<p>licensee to:<\/p>\n<p>a) their employees or other employees of the licensee who have a special legal interest in<\/p>\n<p>making the data available (e.g. by virtue of their duties) and who are bound by an<\/p>\n<p>obligation of confidentiality in relation to the data,<\/p>\n<p>b) persons who have a property or demonstrably personal relationship with the licensee<\/p>\n<p>(through majority interest) or departments of such persons, as well as with employees or<\/p>\n<p>other employees of such persons, but which the licensee is obliged to maintain under the<\/p>\n<p>obligation of confidentiality in accordance with clause 5.2 of the License Terms.<\/p>\n<p>5.4 If the performance of tasks takes place a) at the licensee&#8217;s customer (Final Customer) or b) the<\/p>\n<p>licensee or the Final Customer in logistical or external warehouses, the data may be made<\/p>\n<p>available to them through the persons concerned.<\/p>\n<p>5.5 The data may also be provided by the contracting party:<\/p>\n<p>a) to the Licensee&#8217;s customer or supplier (or persons on their side) if they are part of a<\/p>\n<p>particular task and must be informed of the details of the execution of the task,<\/p>\n<p>b) the logistics service provider of the licensee (or persons on his side), if they need to be<\/p>\n<p>informed of the details of the performance of the contract,<\/p>\n<p>c) the licensee&#8217;s Final Customer (or persons on his side), if they need to be informed of the<\/p>\n<p>details of the execution of the task,<\/p>\n<p>d) persons forming part of the (contractual) communication sent by the licensee;<\/p>\n<p>e) other persons with a valid license to use the MQV to whom the order data relates,<\/p>\n<p>f) legal and similar representatives of the Contracting Parties who are legally bound by an<\/p>\n<p>obligation of confidentiality and, if data are made available to them by law,<\/p>\n<p>g) other persons, by special agreement between HOLLEN and the licensee.<\/p>\n<p>5.6 If the scope of data to be provided to licensee in the MQV is not specified in the service<\/p>\n<p>agreement or license agreement, it will be specified by HOLLEN; However, if the licensee<\/p>\n<p>wishes to obtain a legal basis for disclosing certain specific data, this agreement must be<\/p>\n<p>recorded in writing (e.g. by e-mail, a separate document or an electronic document signed by<\/p>\n<p>authorised representatives of both parties).<\/p>\n<p>5.7 HOLLEN may collect, use (in the broadest possible sense) and transfer information to other<\/p>\n<p>organizations in the manner set forth in these license terms without the express consent of<\/p>\n<p>licensee. However, with respect to HOLLEN&#8217;s use of data, HOLLEN will only use the data to<\/p>\n<p>provide designated persons with information about orders, to prepare and present analyses, for<\/p>\n<p>billing purposes and to improve MetriQ, and the data may be kept separate for the above<\/p>\n<p>purposes and in the broadest possible sense.<\/p>\n<p>5.8 MetriQ operates within Microsoft systems (e.g. server in MS Azure, Windows Server and<\/p>\n<p>Microsoft SQL database), which are regularly updated by HOLLEN, especially in terms of<\/p>\n<p>security patch updates.<\/p>\n<p>5.9 HOLLEN also:<\/p>\n<p>a) ensure data security, in particular by ensuring that all communication between the user<\/p>\n<p>and the MQV takes place over encrypted HTTPS,<\/p>\n<p>b) ensures that the SSL certificate is up to date and valid.<\/p>\n<p>c) It continuously evaluates logs and tries to respond to suspicious activity.<\/p>\n<p>5.10 HOLLEN provides access to MetriQ (including the data stored therein) to an external<\/p>\n<p>company that develops and modifies MetriQ for HOLLEN, but that entity is bound by<\/p>\n<p>confidentiality obligations under the applicable contract.<\/p>\n<p>5.11 HOLLEN may use information (including personal information of licensee employees name,<\/p>\n<p>surname, e-mail and telephone number, the name of the company for which you work) in its<\/p>\n<p>other information systems or make it available:<\/p>\n<p>a) third parties affiliated with HOLLEN,<\/p>\n<p>b) IT service providers for HOLLEN involved in the development and maintenance of the<\/p>\n<p>MetriQ system.<\/p>\n<p><b>6. Other conditions<\/b><\/p>\n<p>6.1 The licensee is not authorized to grant access to the MQV to persons who are not users.<\/p>\n<p>6.2 HOLLEN recommends that all users change their access password after logging in for the<\/p>\n<p>first time.<\/p>\n<p>6.3 MQV licensees are advised to provide Hollen with a list of names. Without providing a list of<\/p>\n<p>names, HOLLEN will only provide access data to persons who have such a need under the<\/p>\n<p>contract for the provision of services for a particular order (in particular persons specified in<\/p>\n<p>the contract) or to persons referred to in clause 5.5 of the licensing conditions.<\/p>\n<p>6.3.1 HOLLEN may grant administrative privileges to a specific person on the Licensee&#8217;s<\/p>\n<p>page in accordance with the provisions of clause 1.4.2 of the License Terms.<\/p>\n<p>6.4 The Licensee&#8217;s Administrator may grant user access to anyone other than the Licensee (in<\/p>\n<p>particular an external employee) only with HOLLEN&#8217;s prior, demonstrable consent.<\/p>\n<p>6.5 The Administrator, the HOLLEN Administrator, has the right to deactivate the User&#8217;s User<\/p>\n<p>account if:<\/p>\n<p>a) misuses MQV in any way or there are reasonable grounds to suspect misuse of MQV,<\/p>\n<p>b) violates the provisions of the license terms,<\/p>\n<p>c) access or leakage of user access or other data is suspected or confirmed,<\/p>\n<p>d) states from an authoritative source that the current user no longer works in the licensee&#8217;s<\/p>\n<p>structures or that his job title has changed so that he no longer needs access to the MQV.<\/p>\n<p>e) The respective user account has not been used for more than 2 months (especially if the<\/p>\n<p>user is not logged in).<\/p>\n<p>6.6 HOLLEN has the right to correct errors in MetriQ and release and automatically install new<\/p>\n<p>versions\/updates of MetriQ without the consent of the licensee.<\/p>\n<p>6.7 HOLLEN may make updates and upgrades to MetriQ at any time and in its sole discretion to<\/p>\n<p>improve security and modify system functionality.<\/p>\n<p>6.8 The licensee is responsible for ensuring that each user complies with the license terms, in<\/p>\n<p>particular the prohibition contained in clause 3.3 of the License Terms (without prejudice to<\/p>\n<p>section 3.3.1 of the License Terms).<\/p>\n<p>6.9 MetriQ features require access to the internet from the device through which the user wants to<\/p>\n<p>access them. HOLLEN shall not be liable in any way if the User is unable to access MetriQ<\/p>\n<p>features due to missing or insufficient internet connection. HOLLEN does not supply any<\/p>\n<p>technical equipment necessary to access MetriQ.<\/p>\n<p>6.10 MQC is also protected by separate copyright, while the person initiating and securing the<\/p>\n<p>creation of the database is HOLLEN, which is protected by the copyright of the database and<\/p>\n<p>the licensee has no special right to it, since the data entered by the licensee do not show a<\/p>\n<p>qualitatively or quantitatively significant contribution to obtaining, verifying or proving the<\/p>\n<p>contents of the database.<\/p>\n<p>6.11 User manuals and training<\/p>\n<p>6.11.1 HOLLEN provides free training materials to the extent determined by HOLLEN to<\/p>\n<p>help you familiarize yourself with MetriQ<\/p>\n<p>6.11.2 HOLLEN may also provide special training to future users based on an agreement<\/p>\n<p>with the licensee.<\/p>\n<p><b>7. Logs and cookies<\/b><\/p>\n<p>7.1 In the event of disputes between HOLLEN and the Licensee regarding User behavior while<\/p>\n<p>using MetriQ, MetriQ logs are crucial, which the Licensee accepts using MetriQ.<\/p>\n<p>7.2 MetriQ only collects cookies that are necessary for the proper functioning of the respective<\/p>\n<p>website and does not use analytics or marketing cookies.<\/p>\n<p><b>8. Personal data<\/b><\/p>\n<p>8.1 The Licensee consents to the processing of personal data of Users and third parties that he has<\/p>\n<p>provided to HOLLEN (e.g. order\/contract, in the contact list, in particular by e-mail) for the<\/p>\n<p>purpose of fulfilling HOLLEN&#8217;s contractual obligations towards the Licensee and other<\/p>\n<p>contractual partners. However, if required by law, the licensee must obtain the consent of the<\/p>\n<p>employees of the applicable licensee to provide HOLLEN with their personal information,<\/p>\n<p>otherwise the Licensee will be liable to HOLLEN for any damages incurred by HOLLEN due<\/p>\n<p>to or in connection with the lack of consent. The provisions of this clause shall apply mutatis<\/p>\n<p>mutandis to other persons on the licensee&#8217;s side (e.g. the licensee&#8217;s Final Customer, logistics<\/p>\n<p>facilities on the licensee&#8217;s side).<\/p>\n<p>8.2 HOLLEN shall have no obligation, pursuant to clause 8.1 of the Licensee&#8217;s License Terms, to<\/p>\n<p>verify whether an employee of the Licensee (or a third party on its side) has consented to the<\/p>\n<p>transfer of personal data to HOLLEN; The consent shall be the sole responsibility of the<\/p>\n<p>licensee.<\/p>\n<p>8.3 Notwithstanding clauses 8.1 and 8.2 of the license terms, if required by Regulation (EU)<\/p>\n<p>2016\/679 of the European Parliament and of the Council on the protection of natural persons<\/p>\n<p>with regard to the processing of personal data and on the free movement of such data (GDPR)<\/p>\n<p>or similar regulation, or required by the Personal Data Protection Act, the licensee is obliged<\/p>\n<p>to ensure the consent of those data subjects to the transfer of their personal data in MetriQ<\/p>\n<p>immediately after the conclusion of the license agreement who must be in the user position,<\/p>\n<p>including making them available to third parties under these licensing provisions (e.g. 5.11 ),<\/p>\n<p>otherwise Licensee shall be liable to HOLLEN for all damages (including penalties, lost<\/p>\n<p>profits, reputational damage) incurred in connection therewith.<\/p>\n<p>8.4 For the avoidance of doubt, by making personal data of natural persons (in particular users)<\/p>\n<p>available to the licensee or certain users, the licensee automatically declares that he has the<\/p>\n<p>consent of the data subject to process and disclose his personal data to third parties to the<\/p>\n<p>extent specified in these license terms and to the extent that he has made them available<\/p>\n<p>himself or to the extent that he has made them available himself or to the extent that he has<\/p>\n<p>made them available It was made available by persons on his side.<\/p>\n<p><b>9. Restrictions and prohibitions<\/b><\/p>\n<p>9.1 The Licensee is not authorized to reverse engineer, decrypt, disassemble, reproduce, or extract<\/p>\n<p>source code for any part of MetriQ. The structure, layout, and computer code (as well as<\/p>\n<p>parts) of MetriQ are confidential and confidential information that is protected by copyright.<\/p>\n<p>The licensee is also obliged to keep confidential the technical solution of MetriQ (e.g. user<\/p>\n<p>interface, functions) and parts thereof, which are also considered confidential information.<\/p>\n<p>9.2 The Licensee and no User shall be entitled to:<\/p>\n<p>a) remove, overlay, or modify any copyright, trademark, or other proprietary or intellectual<\/p>\n<p>property notices that may appear in MetriQ;<\/p>\n<p>b) access MetriQ in any manner that attempts to copy, extract or reuse any part of the data<\/p>\n<p>or any part of MetriQ, other than the use of official MetriQ features or contrary to these<\/p>\n<p>license terms,<\/p>\n<p>c) access MetriQ by means other than using your assigned username and password (e.g. by<\/p>\n<p>attempting to breach security measures, hacking, etc.),<\/p>\n<p>d) circumvent MetriQ technical limitations;<\/p>\n<p>e) reproduce, modify, or create derivative works from MetriQ (or parts thereof);<\/p>\n<p>f) transfer or transfer a license, sublicense;<\/p>\n<p>g) rent, lend, transfer, sell or redistribute access to MetriQ or any part thereof;<\/p>\n<p>h) use any administrative rights contrary to the purpose of the licenses granted, the scope of<\/p>\n<p>the licenses granted or the provisions of the license agreement, these license terms or any<\/p>\n<p>other special agreements with HOLLEN,<\/p>\n<p>i) not to use MetriQ in violation of the terms of use under these license terms, but in<\/p>\n<p>particular not to use MetriQ to transmit computer viruses, worms, Trojan horses or other<\/p>\n<p>malware,<\/p>\n<p>j) use MetriQ in violation of generally binding laws.<\/p>\n<p>9.3 HOLLEN is not responsible in any way and should not be aggravating in any way if you<\/p>\n<p>make your access data available to third parties.<\/p>\n<p>9.4 Access to MetriQ is provided \u201cas is\u201dor \u201cas available\u201d HOLLEN is not responsible for the<\/p>\n<p>impossibility or limited possibility of using MetriQ or for errors in MetriQ.<\/p>\n<p>9.5 The licensee has the option to report errors in MetriQ in accordance with clause 11 of the<\/p>\n<p>licensing conditions.<\/p>\n<p>9.6 HOLLEN shall not be liable for any damage or loss resulting from the use (including misuse),<\/p>\n<p>interruption (including technical failures, network attacks, system maintenance, etc.),<\/p>\n<p>suspension or termination of MetriQ, including the procedure referred to in clause 6.5 of the<\/p>\n<p>license terms. In particular, HOLLEN shall not be liable for the consequences of decisions<\/p>\n<p>made by the licensee on the basis of incorrect or incomplete interpretations of the data<\/p>\n<p>available in MetriQ.<\/p>\n<p><b>10. Specific obligations in relation to service contracts<\/b><\/p>\n<p>10.1 In the event of an outage, task data will be collected on paper or by other means agreed by the<\/p>\n<p>contracting parties, and HOLLEN shall enter the data into MetriQ without undue delay after<\/p>\n<p>the downtime is over.<\/p>\n<p><b>11. Report faults and technical downtime<\/b><\/p>\n<p>11.1 The licensee shall promptly notify HOLLEN of any defect or technical failure of the MQV at<\/p>\n<p>the address metriq@hollen.sk or report this fact to a technician who will forward the<\/p>\n<p>information to HOLLEN&#8217;s IT department.<\/p>\n<p>11.2 HOLLEN continuously fixes errors in MetriQ, so HOLLEN itself sets a deadline for<\/p>\n<p>correcting the error, taking into account the severity of the error. The bug fix is done by<\/p>\n<p>installing the MetriQ update, while the time and how the MetriQ update is installed is<\/p>\n<p>determined solely by HOLLEN. Any technical defect, if caused by HOLLEN, will be<\/p>\n<p>rectified by HOLLEN without undue delay after discovery.<\/p>\n<p>11.3 Reports of errors or omissions or suggestions for improving MetriQ are sent to the technician<\/p>\n<p>by the licensee.<\/p>\n<p><b>12. Termination of License<\/b><\/p>\n<p>12.1 In addition to the means of terminating this license directly as specified in the license<\/p>\n<p>agreement, the license will terminate upon termination of the license agreement by HOLLEN<\/p>\n<p>if the licensee or user violates these license terms. Denunciation shall take effect when it is<\/p>\n<p>handed over to the licensee.<\/p>\n<p>12.2 In cases other than clause 12.1, the license shall terminate only upon withdrawal of access to<\/p>\n<p>the system by HOLLEN of the licensee or individual Users. HOLLEN is not entitled to<\/p>\n<p>revoke such access prior to the expiration of the period for which the license was granted in<\/p>\n<p>accordance with clause 3.2.2 of the License Terms; For the period between the expiration of<\/p>\n<p>the license term and the revocation of access, the license is considered automatically renewed.<\/p>\n<p>12.2.1 For the avoidance of doubt, if a license has been granted more than once or for<\/p>\n<p>multiple tasks (in particular under multiple order-based license agreements),<\/p>\n<p>termination of the license for one task does not affect your right to use MetriQ for<\/p>\n<p>other tasks, i.e. the validity of the license for one task does not affect the validity of<\/p>\n<p>the license for another task; This does not apply in the case of License Terms 12.1<\/p>\n<p>where all licenses granted expire, unless otherwise specified by HOLLEN in<\/p>\n<p>termination.<\/p>\n<p>12.3 If the licensee has entered into a separate license agreement with HOLLEN, it takes<\/p>\n<p>precedence over claims arising from partial, mutually agreed orders, i.e. termination of an<\/p>\n<p>order does not terminate the license to this agreement under clause 12.2, but the license to use<\/p>\n<p>MetriQ (for all orders of the licensee, including fulfilled orders) will only expire upon<\/p>\n<p>termination of a separate license agreement.<\/p>\n<p>12.4 After the license ends, the licensee is not entitled to use the data (including extracts,<\/p>\n<p>transcripts and copies) in any way other than to protect his rights in any legal process or if<\/p>\n<p>they are forwarded to the authorities upon their legitimate request.<\/p>\n<p>12.5 After termination of this license, HOLLEN is under no obligation to provide the data to the<\/p>\n<p>licensee in any way, unless expressly agreed in writing. This also does not affect the right to<\/p>\n<p>export data, if expressly agreed in the license agreement.<\/p>\n<p>12.6 After termination of this license, claims for damages and other claims arising or causally<\/p>\n<p>related to the term of the license shall continue.<\/p>\n<p><b>13. Final License Provisions<\/b><\/p>\n<p>13.1 In the event of a breach of any of the obligations set forth in these License Terms, Licensee<\/p>\n<p>shall be liable for all damages (e.g., remedies) suffered directly or indirectly by HOLLEN,<\/p>\n<p>whether or not such breach is punishable by liquidated damages.<\/p>\n<p>13.2 The Licensee is responsible for the actions of all persons using MetriQ (in particular Users),<\/p>\n<p>as well as for the actions of all persons to whom he has enabled the use of MetriQ alone or<\/p>\n<p>through Users, as if he were acting himself.<\/p>\n<p>13.3 The Licensee acknowledges that the provisions of these License Terms do not in any way<\/p>\n<p>affect additional obligations arising from legislation (in particular copyright law) when using<\/p>\n<p>MetriQ.<\/p>\n<p>13.4 With regard to confidentiality , the relevant provisions of the license agreement, the<\/p>\n<p>agreement for the provision of services, as well as the relevant provisions of the law shall<\/p>\n<p>apply.<\/p>\n<p>13.4.1 The obligation of confidentiality does not apply to the provision of necessary<\/p>\n<p>information to suppliers of technical solutions implemented within MetriQ who may<\/p>\n<p>need access to the data for maintenance, repair, updating, removal of errors or<\/p>\n<p>technical faults.<\/p>\n<p>13.4.2 Disclosure of data or other data in accordance with these license terms does not<\/p>\n<p>constitute a breach of confidentiality.<\/p>\n<p>13.4.3 Data or other data shall not be considered a breach of confidentiality obligations by<\/p>\n<p>persons within the meaning of clause 5.5 f) of the License Agreement.<\/p>\n<p>13.5 The provision of documents is subject to the provisions of the service contract.<\/p>\n<p>13.6 In the event of a conflict between the provisions of these License Terms and the provisions of<\/p>\n<p>the License Agreement, Electronic Communications Agreement or Service Agreement, the<\/p>\n<p>provisions in the following order shall control:<\/p>\n<p>a) provisions relating to license terms (right to use MetriQ): 1. the provisions of the license<\/p>\n<p>agreement (including these license terms), 2. the provisions of the electronic<\/p>\n<p>communications agreement, 3. the provisions of the service agreement,<\/p>\n<p>b) with respect to the provisions relating to electronic communications (including the<\/p>\n<p>exchange and validation of electronic documents): (1) the provisions of the Electronic<\/p>\n<p>Communications Agreement, (2) the provisions of the License Agreement (including<\/p>\n<p>these License Terms), (3) the provisions of the contract for the provision of services;<\/p>\n<p>c) for other provisions related to the performance of the Agreement: 1. the provisions of the<\/p>\n<p>Service Agreement, 2. the provisions of the Electronic Communications Agreement, 3.<\/p>\n<p>the provisions of the License Agreement (including these License Terms).<\/p>\n<p>If any of the contracts is not concluded, its order is not taken into account.<\/p>\n<p>13.7 If any provision of these license terms is valid only in part or subsequently expires, the<\/p>\n<p>remaining provisions shall not be affected. Invalid provisions shall be replaced by any<\/p>\n<p>provision that comes closest to the meaning and purpose of these license terms.<\/p>\n<p>13.8 In the event that the User confirms that he\/she has familiarized himself directly with these<\/p>\n<p>License Terms (in particular, by clicking on such an option in the MetriQ web interface after<\/p>\n<p>logging in) without having the status of licensee, the User agrees to comply with these<\/p>\n<p>License Terms to the extent that they apply to his\/her user role (i.e. User, Administrator).<\/p>\n<p><b>14. Governing Law and Jurisdiction with Respect for These License Terms<\/b><\/p>\n<p>14.1 In the event of a conflict between two legal systems, Hungary law applies.<\/p>\n<p>14.2 Hungary courts shall have jurisdiction over any dispute arising out of these license terms.<\/p>\n\t\t<\/div> <!-- Close content div. -->\n\t<\/div> <!-- Close collapse div. -->\n<\/div> <!-- Close card div. -->\n<\/div>\n<\/div>\n\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-gb2098-6ad2d151bb144-0-2\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><div id=\"pg-gb2098-6ad2d151bb144-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-gb2098-6ad2d151bb144-1-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-gb2098-6ad2d151bb144-1-1\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-gb2098-6ad2d151bb144-1-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 class=\"title\">Arch\u00edv VOP:<\/h2>\n<\/div>\n<\/div><\/div><div id=\"panel-gb2098-6ad2d151bb144-1-1-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<style>#sp-ea-3808 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-3808.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #c9d2e5; }#sp-ea-3808.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #074499;}#sp-ea-3808.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #f8f9fa; color: #000000;}#sp-ea-3808.sp-easy-accordion>.sp-ea-single {background: #f8f9fa;}#sp-ea-3808.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: right; color: #074499;font-size: 14px;}#sp-ea-3808.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon {margin-right: 0;}<\/style><div id=\"sp_easy_accordion-1736875022\">\n<div id=\"sp-ea-3808\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\">\n\n<!-- Start accordion card div. -->\n<div class=\"ea-card  sp-ea-single\">\n\t<!-- Start accordion header. -->\n\t<h3 class=\"ea-header\">\n\t\t<!-- Add anchor tag for header. -->\n\t\t<a class=\"collapsed\" id=\"ea-header-38080\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse38080\" aria-controls=\"collapse38080\" href=\"#\"  aria-expanded=\"false\" tabindex=\"0\">\n\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky pro HOLLEN CZ s.r.o. v \u010cesk\u00e9 republice platn\u00e9 od 1.10.2015 do 31.12.2018\t\t<\/a> <!-- Close anchor tag for header. -->\n\t<\/h3>\t<!-- Close header tag. -->\n\t<!-- Start collapsible content div. -->\n\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38080\" data-parent=\"#sp-ea-3808\" role=\"region\" aria-labelledby=\"ea-header-38080\">  <!-- Content div. -->\n\t\t<div class=\"ea-body\">\n\t\t<p style=\"text-align: center\"><strong>V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky pro HOLLEN CZ s.r.o. v \u010cesk\u00e9 republice<\/strong><\/p>\n<p style=\"text-align: center\">platn\u00e9 od 1. 10. 2015<\/p>\n<h5><\/h5>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek I.<\/strong><br \/>\n<strong>\u00davodn\u00ed ustanoven\u00ed<\/strong><\/h5>\n<p style=\"text-align: center\">1.1\u00a0\u00a0\u00a0\u00a0 Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201eVOP\u201c) upravuj\u00ed vztah mezi spole\u010dnost\u00ed HOLLEN CZ s.r.o., se s\u00eddlem: Jir\u00e1skova 528\/51, 293 01 Mlad\u00e1 Boleslav, I\u010cO: 289 78 013, veden\u00e1 obchodn\u00edm rejst\u0159\u00edkem u M\u011bstsk\u00e9ho soudu v Praze, odd\u00edl C, vlo\u017eka 157357 (d\u00e1le jen \u201evykonavatel\u201c) a subjektem, kter\u00fd si objedn\u00e1v\u00e1 jej\u00ed slu\u017eby definovan\u00e9 v \u010dl. 3 t\u011bchto VOP (d\u00e1le jen \u201ezadavatel\u201c), pokud vykonavatel a zadavatel navz\u00e1jem neuzav\u0159eli konkr\u00e9tn\u00ed smlouvu o poskytov\u00e1n\u00ed slu\u017eeb, ve kter\u00e9 pou\u017eit\u00ed t\u011bchto VOP vylou\u010dili.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek II.<br \/>\nDefinice pojm\u016f<\/strong><\/h5>\n<p style=\"text-align: center\">2.1\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Vykonavatel \u2013\u00a0<\/strong>pr\u00e1vnick\u00e1 osoba, kter\u00e1 poskytuje slu\u017eby podle t\u011bchto VOP. (t. j. HOLLEN CZ s. r. o.).<\/p>\n<p style=\"text-align: center\">2.2\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Zadavatel\u00a0<\/strong>\u2013 pr\u00e1vnick\u00e1 osoba, kter\u00e1 si od vykonavatele objedn\u00e1v\u00e1 slu\u017eby podle t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">2.3\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Odb\u011bratel<\/strong>\u00a0\u2013 pr\u00e1vnick\u00e1 osoba, kter\u00e9 jsou ur\u010deny komponenty, kter\u00fdch se t\u00fdk\u00e1 poskytov\u00e1n\u00ed slu\u017eeb podle t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">2.4\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Komponent\u00a0<\/strong>\u2013 sou\u010d\u00e1stka, zbo\u017e\u00ed, polotovar, materi\u00e1l nebo jak\u00e1koliv jejich jin\u00e1 kombinace, kter\u00e9 se t\u00fdk\u00e1 slu\u017eby poskytovan\u00e9 podle t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">2.5\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Objedn\u00e1vka<\/strong>\u00a0\u2013 dokument, kter\u00fdm si zadavatel objedn\u00e1v\u00e1 konkr\u00e9tn\u00ed zak\u00e1zku, a kter\u00fd je vyhotoven, doru\u010den a podeps\u00e1n v\u00a0souladu s \u010dl\u00e1nkem IV. t\u011bchto VOP. Akceptac\u00ed objedn\u00e1vky ze strany vykonavatele stanoven\u00e9ho v souladu s \u010dl. IV t\u011bchto VOP doch\u00e1z\u00ed k uzav\u0159en\u00ed smluvn\u00edho vztahu mezi vykonavatelem a zadavatelem.<\/p>\n<p style=\"text-align: center\">2.6\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Zak\u00e1zka<\/strong>\u00a0\u2013 slu\u017eba nebo soubor slu\u017eeb dle t\u011bchto VOP, kter\u00e9 se t\u00fdkaj\u00ed komponent\u016f a jsou poskytovan\u00e9 na z\u00e1klad\u011b konkr\u00e9tn\u00ed objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">2.7\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Pracovn\u00edk odd\u011blen\u00ed kvality<\/strong>\u00a0\u2013 zodpov\u011bdn\u00e1 osoba zadavatele ur\u010den\u00e1 pro p\u0159\u00edslu\u0161nou zak\u00e1zku v objedn\u00e1vce; touto osobou m\u016f\u017ee b\u00fdt na z\u00e1klad\u011b rozhodnut\u00ed zadavatele i osoba odb\u011bratele, jej\u00ed\u017e jedn\u00e1n\u00ed v\u0161ak zavazuje ve smyslu t\u011bchto VOP p\u0159\u00edmo zadavatele.<\/p>\n<p style=\"text-align: center\">2.8\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Pracovn\u00edci vykonavatele<\/strong>\u00a0\u2013 zam\u011bstnanci nebo jin\u00e9 spolupracuj\u00edc\u00ed osoby vykonavatele, \u00a0 resp. jeho subdodavatel\u016f, kter\u00e9 zabezpe\u010duj\u00ed poskytov\u00e1n\u00ed slu\u017eeb podle t\u011bchto VOP\u00a0 jm\u00e9nem vykonavatele pro zadavatele; jsou jimi zejm\u00e9na oper\u00e1to\u0159i, technici a koordin\u00e1to\u0159i.<\/p>\n<p style=\"text-align: center\">2.8.1\u00a0<strong>Technik\u00a0<\/strong>\u2013 odpov\u011bdn\u00e1 osoba vykonavatele, ur\u010den\u00e1 pro p\u0159\u00edslu\u0161nou zak\u00e1zku ur\u010denou v \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 objedn\u00e1vce.<\/p>\n<p style=\"text-align: center\">2.9\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Pracovn\u00ed postup<\/strong>\u00a0\u2013 kl\u00ed\u010dov\u00fd provozn\u00ed p\u00edsemn\u00fd dokument obsahuj\u00edc\u00ed detailn\u00ed popis jednotliv\u00fdch, na komponentech realizovan\u00fdch krok\u016f, kter\u00e9 jsou p\u0159edm\u011btem realizace zak\u00e1zky.<\/p>\n<p style=\"text-align: center\">2.10\u00a0<strong>\u00a0Pracovn\u00ed v\u00fdkaz<\/strong>\u00a0\u2013 dokument potvrzuj\u00edc\u00ed druh a rozsah poskytovan\u00fdch slu\u017eeb, kter\u00fd je podkladem pro fakturaci.<\/p>\n<p style=\"text-align: center\">2.11\u00a0<strong>\u00a08D<\/strong>\u00a0\u2013 b\u011b\u017en\u00e1 a v automobilov\u00e9m pr\u016fmyslu standardn\u00ed metoda pou\u017e\u00edvan\u00e1 pro zlep\u0161en\u00ed kvality ve v\u00fdrob\u011b a k \u0159e\u0161en\u00ed r\u016fzn\u00fdch probl\u00e9m\u016f, v\u010detn\u011b reklamac\u00ed.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek III.<br \/>\nSlu\u017eby<\/strong><strong>\u00a0<\/strong><\/h5>\n<p style=\"text-align: center\">3.1\u00a0\u00a0\u00a0\u00a0 Slu\u017eby, kter\u00e9 se poskytuj\u00ed v souladu s t\u011bmito VOP, jsou zejm\u00e9na:<\/p>\n<ol style=\"text-align: center\">\n<li>a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 slu\u017eby v oblasti zabezpe\u010den\u00ed kvality produkce a\/nebo proces\u016f, kter\u00e9 zahrnuj\u00ed zejm\u00e9na kontrolu komponent\u016f spojenou s t\u0159\u00eddic\u00edmi (tzv. sortovac\u00edmi) \u010dinnostmi a p\u0159\u00edpadn\u00fdmi korek\u010dn\u00edmi pracemi a dodate\u010dn\u00fdmi \u00fapravami,<\/li>\n<li>b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 jak\u00e9koliv dal\u0161\u00ed slu\u017eby souvisej\u00edc\u00ed se zabezpe\u010den\u00edm kvality komponent\u016f v\u010detn\u011b podpory produkce, d\u00edlensk\u00fdch prac\u00ed, logistick\u00fdch a asisten\u010dn\u00edch slu\u017eeb.<\/li>\n<\/ol>\n<p style=\"text-align: center\">(d\u00e1le jen\u00a0<strong><em>\u201eslu\u017eby\u201d<\/em><\/strong>)<\/p>\n<p style=\"text-align: center\">3.2\u00a0\u00a0\u00a0\u00a0 Konkr\u00e9tn\u00ed druh a rozsah poskytovan\u00fdch slu\u017eeb je ur\u010den\u00fd ve smlouv\u011b\/objedn\u00e1vce.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek IV.<br \/>\nObjedn\u00e1v\u00e1n\u00ed slu\u017eeb<\/strong><\/h5>\n<p style=\"text-align: center\">4.1\u00a0\u00a0\u00a0\u00a0 Slu\u017eby podle t\u011bchto VOP jsou poskytov\u00e1ny na z\u00e1klad\u011b samostatn\u00e9 smlouvy nebo zvl\u00e1\u0161tn\u00edch oboustrann\u011b potvrzen\u00fdch objedn\u00e1vek, p\u0159i\u010dem\u017e v p\u0159\u00edpad\u011b objedn\u00e1vky smluvn\u00ed vztah mezi vykonavatelem a zadavatelem vznikne akceptov\u00e1n\u00edm objedn\u00e1vky zadavatele vystaven\u00e9 podle t\u011bchto VOP vykonavatelem. Sou\u010d\u00e1st\u00ed smluvn\u00edho vztahu, kter\u00fd vznik\u00e1 na z\u00e1klad\u011b p\u0159ede\u0161l\u00e9 v\u011bty jsou i tyto VOP.<\/p>\n<p style=\"text-align: center\">4.2\u00a0\u00a0\u00a0\u00a0 Objedn\u00e1vka mus\u00ed b\u00fdt p\u00edsemn\u00e1, a to bu\u010f v ti\u0161t\u011bn\u00e9 (pap\u00edrov\u00e9 nebo faxov\u00e9) nebo elektronick\u00e9 podob\u011b a mus\u00ed b\u00fdt doru\u010dov\u00e1na:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 elektronickou cestou (zejm\u00e9na formou emailu, jeho\u017e p\u0159\u00edlohou je scan pap\u00edrov\u00e9ho vyhotoven\u00ed objedn\u00e1vky nebo elektronick\u00fd soubor podepsan\u00fd elektronick\u00fdm podpisem,<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 faxem nebo osobn\u011b<\/p>\n<p style=\"text-align: center\">4.2.1\u00a0 Objedn\u00e1vka mus\u00ed obsahovat:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ozna\u010den\u00ed komponentu nebo komponent\u016f, kter\u00e9 budou p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eeb v r\u00e1mci zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 vymezen\u00ed a popis objedn\u00e1van\u00fdch slu\u017eeb, v\u010detn\u011b p\u0159\u00edslu\u0161n\u00fdch m\u011b\u0159iteln\u00fdch jednotek t\u00fdkaj\u00edc\u00edch se objedn\u00e1van\u00fdch slu\u017eeb (nap\u0159. mno\u017estv\u00ed, \u010das), pokud je to p\u0159i dan\u00e9 slu\u017eb\u011b mo\u017en\u00e9,<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ur\u010den\u00ed m\u00edsta realizace zak\u00e1zky (bod 6.1 t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ur\u010den\u00ed data zah\u00e1jen\u00ed realizace zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">e)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ur\u010den\u00ed konkr\u00e9tn\u00edho technika pro danou zak\u00e1zku,<\/p>\n<p style=\"text-align: center\">f)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ur\u010den\u00ed odm\u011bny za objedn\u00e1van\u00e9 slu\u017eby,<\/p>\n<p style=\"text-align: center\">g)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 jm\u00e9no, p\u0159\u00edjmen\u00ed, funkci osoby podepisuj\u00edc\u00ed objedn\u00e1vku za zadavatele,<\/p>\n<p style=\"text-align: center\">h)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 prohl\u00e1\u0161en\u00ed stran, \u017ee tyto VOP jsou sou\u010d\u00e1st\u00ed smluvn\u00edho vztahu, kter\u00fd vznikne na z\u00e1klad\u011b akceptovan\u00e9 objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">4.2.2\u00a0 Objedn\u00e1vka m\u016f\u017ee obsahovat i :<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ur\u010den\u00ed p\u0159edpokl\u00e1dan\u00e9ho term\u00ednu ukon\u010den\u00ed poskytov\u00e1n\u00ed slu\u017eeb,<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ur\u010den\u00ed osoby na stran\u011b zadavatele, kter\u00e1 je opr\u00e1vn\u011bna podepisovat pracovn\u00ed v\u00fdkaz,<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ur\u010den\u00ed pracovn\u00edka odd\u011blen\u00ed kvality,<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ur\u010den\u00ed odpov\u011bdn\u00e9ho pracovn\u00edka finan\u010dn\u00edho odd\u011blen\u00ed zadavatele ve v\u011bcech, fakturace (osoba p\u0159\u00edslu\u0161n\u00e1 zajistit \u00fahradu faktury),<\/p>\n<p style=\"text-align: center\">e)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 po\u017eadavek na zabezpe\u010den\u00ed vymezen\u00fdch pom\u016fcek vykonavatelem (bod 5.7 t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">f)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 po\u017eadavek na formu a frekvenci poskytov\u00e1n\u00ed d\u00edl\u010d\u00edch v\u00fdkaz\u016f (bod 9.4 t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">g)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 pracovn\u00ed postup (bod 5.1\u00a0 t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">h)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ur\u010den\u00ed zvl\u00e1\u0161tn\u00edho druhu n\u00e1klad\u016f, kter\u00e9 zadavatel uhrad\u00ed vykonavateli (bod 11.4 t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">i)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u010d\u00edslo objedn\u00e1vky,<\/p>\n<p style=\"text-align: center\">j)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 po\u017eadavek na zasl\u00e1n\u00ed pap\u00edrov\u00e9 faktury (bod 12.3.2 t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">k)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 osobu, kter\u00e9 se m\u00e1 doru\u010dovat elektronick\u00e1 faktura (bod 12.3.1 t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">l)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 p\u0159\u00edpadn\u00e9 dal\u0161\u00ed po\u017eadavky, podm\u00ednky a dohody.<\/p>\n<p style=\"text-align: center\">4.2.3 V objedn\u00e1vce (nebo jej\u00ed p\u0159\u00edloze) m\u016f\u017ee b\u00fdt ur\u010den\u00fdch i v\u00edce pracovn\u00edk\u016f odd\u011blen\u00ed kvality, p\u0159i\u010dem\u017e m\u016f\u017ee b\u00fdt ur\u010deno i jejich vz\u00e1jemn\u00e9 rozd\u011blen\u00ed jednotliv\u00fdch kompetenc\u00ed vypl\u00fdvaj\u00edc\u00edch z t\u011bchto VOP (nap\u0159. pr\u00e1vo na podepisov\u00e1n\u00ed pracovn\u00edho postupu a jeho dodatk\u016f, pr\u00e1vo jednat v r\u00e1mci reklama\u010dn\u00edho procesu apod.).<\/p>\n<p style=\"text-align: center\">4.3\u00a0\u00a0\u00a0\u00a0 Na objedn\u00e1vky se p\u0159ednostn\u011b vyu\u017e\u00edvaj\u00ed vykonavatelem vytvo\u0159en\u00e9 formul\u00e1\u0159e objedn\u00e1vek. Formul\u00e1\u0159 objedn\u00e1vky p\u0159edvypln\u00ed na z\u00e1klad\u011b informac\u00ed a podklad\u016f dodan\u00fdch zadavatelem vykonavateli, kter\u00fd ji n\u00e1sledn\u011b zas\u00edl\u00e1 zadavateli. Zadavatel po dopln\u011bn\u00ed chyb\u011bj\u00edc\u00edch \u00fadaj\u016f za\u0161le podepsanou z\u00e1vaznou objedn\u00e1vku vykonavateli. Na vznik smluvn\u00edho vztahu se vy\u017eaduje, aby objedn\u00e1vka byla vykonavatelem n\u00e1sledn\u011b akceptov\u00e1na formou jej\u00edho podeps\u00e1n\u00ed opr\u00e1vn\u011bnou osobou vykonavatele (bod 10.1 t\u011bchto VOP). Akceptovan\u00e1 objedn\u00e1vka se (jako smlouva) st\u00e1v\u00e1 pro ob\u011b strany z\u00e1vaznou a\u017e okam\u017eikem \u0159\u00e1dn\u00e9ho doru\u010den\u00ed akceptovan\u00e9 (tj. ob\u011bma smluvn\u00edmi stranami podepsan\u00e9) objedn\u00e1vky vykonavatelem zadavateli dle bodu 4.6 t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">4.4\u00a0\u00a0\u00a0\u00a0 Vykonavatel m\u016f\u017ee na z\u00e1klad\u011b vlastn\u00edho rozhodnut\u00ed akceptovat i objedn\u00e1vku vystavenou jinak, ne\u017e podle bodu 4.3 t\u011bchto VOP (zejm\u00e9na objedn\u00e1vka vystavenou pou\u017eit\u00edm vlastn\u00edho formul\u00e1\u0159e zadavatele) za p\u0159edpokladu, \u017ee takov\u00e1 objedn\u00e1vka obsahuje minim\u00e1ln\u011b povinn\u00e9 n\u00e1le\u017eitosti dle bodu 4.2.1 t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">4.4.1 \u00a0V p\u0159\u00edpad\u011b, \u017ee by v objedn\u00e1vce dle bodu 4.4 t\u011bchto VOP chyb\u011blo jen prohl\u00e1\u0161en\u00ed podle bodu 4.2.1 p\u00edsm. h) t\u011bchto VOP, je vykonavatel opr\u00e1vn\u011bn objedn\u00e1vku akceptovat, p\u0159i\u010dem\u017e smluvn\u00ed vztah zalo\u017een\u00fd podle bodu 4.4 t\u011bchto VOP nab\u00fdv\u00e1 platnosti a \u00fa\u010dinnosti a\u017e \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 momentem dodate\u010dn\u00e9ho prohl\u00e1\u0161en\u00ed podle bodu 4.2.1 p\u00edsm. h) t\u011bchto VOP, \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 zachycen\u00e9ho p\u00edsemn\u011b (bod 4.2 t\u011bchto VOP zde plat\u00ed obdobn\u011b); takov\u00e9 prohl\u00e1\u0161en\u00ed mus\u00ed smluvn\u00ed strany prov\u00e9st nejd\u00e9le p\u0159ed za\u010d\u00e1tkem realizace zak\u00e1zky jinak smlouva nevznikne.<\/p>\n<p style=\"text-align: center\">4.5\u00a0\u00a0\u00a0\u00a0 Objedn\u00e1vka zadavatele se pova\u017euje za \u0159\u00e1dn\u011b doru\u010denou v p\u0159\u00edpad\u011b jej\u00edho doru\u010den\u00ed vykonavateli:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v listinn\u00e9 podob\u011b do rukou opr\u00e1vn\u011bn\u00e9 osoby vykonavatele (bod 10.1 t\u011bchto VOP) nebo<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 faxem zaslan\u00fdm na \u010d\u00edslo uveden\u00e9 ve formul\u00e1\u0159i objedn\u00e1vky zaslan\u00e9m vykonavatelem zadavateli podle druh\u00e9 v\u011bty bodu 4.3 t\u011bchto VOP nebo<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 emailem zaslan\u00fdm na adresu technika uveden\u00e9ho ve formul\u00e1\u0159i objedn\u00e1vky zaslan\u00e9m vykonavatelem zadavateli podle druh\u00e9 v\u011bty bodu 4.3 t\u011bchto VOP nebo emailem zaslan\u00fdm na stejnou adresu vykonavatele, ze kter\u00e9 byl formul\u00e1\u0159 objedn\u00e1vky dle bodu 4.3 t\u011bchto VOP zasl\u00e1n,<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v p\u0159\u00edpad\u011b objedn\u00e1vky vystaven\u00e9 podle bodu 4.4 t\u011bchto VOP faxem nebo emailem zaslan\u00fdm na adresu opr\u00e1vn\u011bn\u00e9 osoby vykonavatele dle bodu 10.1 t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">4.6\u00a0\u00a0\u00a0\u00a0 Akceptovan\u00e1 objedn\u00e1vka se pova\u017euje za \u0159\u00e1dn\u011b doru\u010denou v p\u0159\u00edpad\u011b jej\u00edho \u0159\u00e1dn\u00e9ho doru\u010den\u00ed:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v listinn\u00e9 podob\u011b do rukou opr\u00e1vn\u011bn\u00e9 osoby zadavatele nebo<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 faxem zaslan\u00fdm na \u010d\u00edslo uveden\u00e9 v objedn\u00e1vce podepsan\u00e9 zadavatelem nebo<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 e-mailem zaslan\u00fdm na v objedn\u00e1vce uveden\u00fd email osoby zadavatele, kter\u00e1 objedn\u00e1vku podepsala,<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v p\u0159\u00edpad\u011b objedn\u00e1vky dle bodu 4.4 t\u011bchto VOP faxem nebo emailem zaslan\u00fdm na \u010d\u00edslo\/emailovou adresu, ze kter\u00e9ho byla ze strany zadavatele takov\u00e1 objedn\u00e1vka odesl\u00e1na.<\/p>\n<p style=\"text-align: center\">4.7\u00a0\u00a0\u00a0\u00a0 Vykonavatel nen\u00ed povinen akceptovat z\u00e1vaznou objedn\u00e1vku zadavatele, pokud nedojde k akceptov\u00e1n\u00ed z\u00e1vazn\u00e9 objedn\u00e1vky a jej\u00ed doru\u010den\u00ed zadavateli ve lh\u016ft\u011b 48 hodin od jej\u00edho doru\u010den\u00ed vykonavateli, ztr\u00e1c\u00ed z\u00e1vazn\u00e1 objedn\u00e1vka svoji platnost.<\/p>\n<p style=\"text-align: center\">4.8\u00a0\u00a0\u00a0\u00a0 V p\u0159\u00edpad\u011b, \u017ee dojde po uzav\u0159en\u00ed smlouvy smluvn\u00edho vztahu podle ustanoven\u00ed tohoto \u010dl\u00e1nku ze strany zadavatele k vystaven\u00ed dal\u0161\u00ed objedn\u00e1vky na toto\u017enou slu\u017ebu, pova\u017euje se tato objedn\u00e1vka pouze za pr\u00e1vn\u011b nez\u00e1vaznou objedn\u00e1vku vystavenou v\u00fdlu\u010dn\u011b pro intern\u00ed pot\u0159eby zadavatele (nap\u0159. SAP ERP), a to i v p\u0159\u00edpad\u011b, kdy vykonavatel takovou objedn\u00e1vku potvrd\u00ed, t. j. takov\u00e1 pozd\u011bj\u0161\u00ed objedn\u00e1vka nem\u011bn\u00ed ani nenahrazuje p\u016fvodn\u00ed smluvn\u00ed vztah a pova\u017euje se za v\u00fdhradn\u011b intern\u00ed dokument zadavatele; to neplat\u00ed v p\u0159\u00edpad\u011b explicitn\u00edho zru\u0161en\u00ed nebo explicitn\u00ed zm\u011bny p\u016fvodn\u00ed objedn\u00e1vky, p\u0159i\u010dem\u017e takov\u00e9 zru\u0161en\u00ed resp. zm\u011bna mus\u00ed b\u00fdt jednozna\u010dn\u011b a nezpochybniteln\u011b p\u0159\u00edmo uveden\u00e9 v pozd\u011bj\u0161\u00ed objedn\u00e1vce odkazem na p\u016fvodn\u00ed ustanoven\u00ed, kter\u00e1 se ru\u0161\u00ed\/m\u011bn\u00ed p\u0159\u00edpadn\u011b celou p\u016fvodn\u00ed objedn\u00e1vku identifikovanou konkr\u00e9tn\u00edm datem (a tedy jen obecn\u00e9 ustanoven\u00ed o tom, \u017ee se novou objedn\u00e1vkou nahrazuj\u00ed v\u0161echny dosavadn\u00ed dohody, nebo obdobn\u00e9 ustanoven\u00ed, neposta\u010duje).<\/p>\n<p style=\"text-align: center\">4.9\u00a0\u00a0\u00a0\u00a0 Pokud se v n\u00e1sleduj\u00edc\u00edch \u010dl\u00e1nc\u00edch hovo\u0159\u00ed o objedn\u00e1vce, mysl\u00ed se j\u00ed akceptovan\u00e1 objedn\u00e1vka ve smyslu ustanoven\u00ed tohoto \u010dl\u00e1nku, kterou je zalo\u017een smluvn\u00ed vztah mezi vykonavatelem a zadavatelem.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek V.<br \/>\nVykon\u00e1v\u00e1n\u00ed zak\u00e1zky<\/strong><\/h5>\n<p style=\"text-align: center\">5.1\u00a0\u00a0\u00a0\u00a0 Detailn\u00ed popis zp\u016fsobu realizace ka\u017ed\u00e9 zak\u00e1zky mus\u00ed b\u00fdt uveden v pracovn\u00edm postupu vypracovan\u00e9m a podepsan\u00e9m technikem spolu s pracovn\u00edkem odd\u011blen\u00ed kvality, pokud pracovn\u00ed postup netvo\u0159\u00ed u\u017e p\u0159\u00edlohu objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">5.2\u00a0\u00a0\u00a0\u00a0 Na z\u00e1klad\u011b pracovn\u00edho postupu odpov\u011bdn\u00fd pracovn\u00edk vykonavatele koordinuje realizaci zak\u00e1zky.<\/p>\n<p style=\"text-align: center\">5.3\u00a0\u00a0\u00a0\u00a0 P\u0159\u00edpadn\u00e9 zm\u011bny pracovn\u00edho postupu mus\u00ed b\u00fdt provedeny formou p\u00edsemn\u00fdch dodatk\u016f podepsan\u00fdch technikem a pracovn\u00edkem odd\u011blen\u00ed kvality. V dodatku mus\u00ed b\u00fdt uveden popis zm\u011bny a p\u0159esn\u00fd \u010dasov\u00fd \u00fadaj o tom, kdy byla zm\u011bna p\u0159ijata, resp. od kdy m\u00e1 b\u00fdt \u00fa\u010dinn\u00e1.<\/p>\n<p style=\"text-align: center\">5.4\u00a0\u00a0\u00a0\u00a0 Za \u00fa\u010delem \u0159\u00e1dn\u00e9ho proveden\u00ed zak\u00e1zky se vykonavatel zavazuje, \u017ee zajist\u00ed dostate\u010dn\u00fd po\u010det pracovn\u00edk\u016f vykonavatele (s pot\u0159ebn\u00fdmi schopnostmi, znalostmi, v\u00fdkonnost\u00ed a dovednostmi pro danou zak\u00e1zku), kte\u0159\u00ed budou zaji\u0161\u0165ovat realizaci zak\u00e1zky.<\/p>\n<p style=\"text-align: center\">5.5\u00a0\u00a0\u00a0\u00a0 Technik je odpov\u011bdnou osobou vykonavatele ve v\u011bcech, kter\u00e9 se t\u00fdkaj\u00ed zak\u00e1zky, p\u0159i\u010dem\u017e zejm\u00e9na:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 koordinuje a spravuje pr\u00e1ci ostatn\u00edch pracovn\u00edk\u016f vykonavatele pod\u00edlej\u00edc\u00edch se na realizaci zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v souladu s t\u011bmito VOP se pod\u00edl\u00ed na vypracov\u00e1n\u00ed pracovn\u00edho postupu, a za vykonavatele ho podepisuje (v\u010detn\u011b dodatk\u016f), pokud tyto VOP neur\u010d\u00ed jinak,<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 vypracov\u00e1v\u00e1 pracovn\u00ed v\u00fdkazy a d\u00edl\u010d\u00ed v\u00fdkazy,<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 vykon\u00e1v\u00e1 \u010dinnosti v r\u00e1mci zaji\u0161t\u011bn\u00ed kvality poskytovan\u00fdch slu\u017eeb a reklama\u010dn\u00edho procesu ve smyslu \u010dl\u00e1nku XIII t\u011bchto VOP,<\/p>\n<p style=\"text-align: center\">e)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 je kontaktn\u00ed osobou vykonavatele p\u0159ij\u00edmaj\u00edc\u00ed jak\u00e9koliv n\u00e1vrhy, p\u0159ipom\u00ednky \u010di po\u017eadavky t\u00fdkaj\u00edc\u00ed se zak\u00e1zky; mus\u00ed b\u00fdt neprodlen\u011b informov\u00e1n o jak\u00fdchkoli organiza\u010dn\u00edch zm\u011bn\u00e1ch t\u00fdkaj\u00edc\u00edch se realizace zak\u00e1zky nebo p\u0159ek\u00e1\u017ek\u00e1ch br\u00e1n\u00edc\u00edch jej\u00ed \u0159\u00e1dn\u00e9 a v\u010dasn\u00e9 realizaci,<\/p>\n<p style=\"text-align: center\">f)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 kontaktuje pracovn\u00edka odd\u011blen\u00ed kvality kdykoliv je to nezbytn\u00e9, zejm\u00e9na v\u0161ak kv\u016fli vy\u017e\u00e1d\u00e1n\u00ed pot\u0159ebn\u00e9 sou\u010dinnosti.<\/p>\n<p style=\"text-align: center\">5.6\u00a0\u00a0\u00a0\u00a0 V p\u0159\u00edpad\u011b, \u017ee se zadavatel a vykonavatel nedohodli jinak, vykonavatel si zajist\u00ed na realizaci zak\u00e1zky z\u00e1kladn\u00ed pom\u016fcky a vybaven\u00ed, n\u00e1\u0159ad\u00ed a pracovn\u00ed materi\u00e1l (nap\u0159. zna\u010dkova\u010de, n\u00e1lepky, identifika\u010dn\u00ed \u0161t\u00edtky, pera, pap\u00edr, formul\u00e1\u0159e, p\u00e1sky a dal\u0161\u00ed spot\u0159ebn\u00ed materi\u00e1l), jako\u017e i prost\u0159edky pro zaji\u0161t\u011bn\u00ed bezpe\u010dnosti a ochrany zdrav\u00ed p\u0159i pr\u00e1ci v b\u011b\u017en\u00e9m rozsahu a pot\u0159eb\u011b (d\u00e1le spole\u010dn\u011b jen\u00a0<em>&#8222;\u00a8z\u00e1kladn\u00ed pracovn\u00ed pom\u016fcky\u201c)<\/em><\/p>\n<p style=\"text-align: center\">5.7\u00a0\u00a0\u00a0\u00a0 Vykonavatel a zadavatel se mohou dohodnout, \u017ee vykonavatel zabezpe\u010d\u00ed pro pracovn\u00edky vykonavatele i dal\u0161\u00ed pracovn\u00ed pom\u016fcky nebo n\u00e1stroje, jako nap\u0159. pracovn\u00ed stoly, osv\u011btlen\u00ed, v\u00e1zac\u00ed n\u00e1\u0159ad\u00ed apod. (d\u00e1le jen\u00a0<em>&#8222;nadstandardn\u00ed pom\u016fcky&#8220;<\/em>); v opa\u010dn\u00e9m p\u0159\u00edpad\u011b je zabezpe\u010d\u00ed zadavatel. P\u0159\u00edslu\u0161n\u00e1 dohoda s p\u0159esn\u00fdm vymezen\u00edm nadstandardn\u00edch pom\u016fcek, kter\u00e9 maj\u00ed b\u00fdt zaji\u0161t\u011bny, mus\u00ed b\u00fdt uvedena v objedn\u00e1vce.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek VI.<br \/>\nM\u00edsto poskytov\u00e1n\u00ed slu\u017eeb<\/strong><\/h5>\n<p style=\"text-align: center\">6.1\u00a0\u00a0\u00a0\u00a0 Slu\u017eby podle t\u011bchto VOP jsou poskytov\u00e1ny zejm\u00e9na v prostor\u00e1ch zadavatele nebo v prostor\u00e1ch odb\u011bratele nebo v prostor\u00e1ch vykonavatele. P\u0159esn\u00e9 m\u00edsto poskytov\u00e1n\u00ed slu\u017eeb a p\u0159\u00edpadn\u00e9 n\u00e1klady s n\u00edm spojen\u00e9 je pot\u0159eba specifikovat v objedn\u00e1vce.<\/p>\n<p style=\"text-align: center\">6.2\u00a0\u00a0\u00a0\u00a0 Zadavatel je povinen zajistit pracovn\u00edk\u016fm vykonavatele realizuj\u00edc\u00edm p\u0159\u00edslu\u0161nou zak\u00e1zku, p\u0159\u00edstup do m\u00edsta poskytov\u00e1n\u00ed slu\u017eeb, pokud se toto nach\u00e1z\u00ed u zadavatele nebo u odb\u011bratele a poskytnout jim k tomu \u00fa\u010delu jak\u00e9koliv pot\u0159ebn\u00e9 prost\u0159edky (identifika\u010dn\u00ed karty, visa\u010dky apod.).<\/p>\n<p style=\"text-align: center\">6.3\u00a0\u00a0\u00a0\u00a0 Zadavatel je povinen zajistit vhodn\u00e9 prostory pro poskytov\u00e1n\u00ed slu\u017eeb, jako\u017e i pro \u010dinnosti spojen\u00e9 s poskytov\u00e1n\u00edm slu\u017eeb (nap\u0159. dovoz a odvoz materi\u00e1lu) a adekv\u00e1tn\u00ed vybaven\u00ed t\u011bchto prostor umo\u017e\u0148uj\u00edc\u00ed efektivn\u00ed poskytov\u00e1n\u00ed slu\u017eeb.<\/p>\n<p style=\"text-align: center\">6.4\u00a0\u00a0\u00a0\u00a0 Zadavatel odpov\u00edd\u00e1 za to, \u017ee m\u00edsto poskytov\u00e1n\u00ed slu\u017eeb spl\u0148uje v\u0161echny po\u017eadavky stanoven\u00e9 p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy, zejm\u00e9na upravuj\u00edc\u00edmi bezpe\u010dnost a ochranu zdrav\u00ed p\u0159i pr\u00e1ci a po\u017e\u00e1rn\u00ed ochranu.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek VII.<\/strong><strong>\u00a0<\/strong><\/h5>\n<p style=\"text-align: center\">7.1\u00a0\u00a0\u00a0\u00a0 Vykonavatel se zavazuje zabezpe\u010dit za\u010d\u00e1tek realizace zak\u00e1zky v \u010dase dohodnut\u00e9m v objedn\u00e1vce, jinak v obvykl\u00e9m \u010dase s p\u0159ihl\u00e9dnut\u00edm na vzd\u00e1lenost a dostupnost m\u00edsta, ve kter\u00e9m m\u00e1 b\u00fdt zak\u00e1zka realizov\u00e1na.<\/p>\n<p style=\"text-align: center\">7.1.1 P\u0159edpokladem dodr\u017een\u00ed za\u010d\u00e1tku realizace zak\u00e1zky ze strany vykonavatele je poskytnut\u00ed ve\u0161ker\u00e9 nezbytn\u00e9 sou\u010dinnosti ze strany zadavatele\/odb\u011bratele podle \u010dl\u00e1nku VIII t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">7.2\u00a0\u00a0\u00a0\u00a0 Po\u010det hodin poskytov\u00e1n\u00ed slu\u017eeb bude pr\u016fb\u011b\u017en\u011b zaznamen\u00e1v\u00e1n do pracovn\u00edho v\u00fdkazu, kter\u00fd vypracov\u00e1v\u00e1 technik a potvrzuje ho osoba ze strany zadavatele (bod 9.3 t\u011bchto VOP).<\/p>\n<p style=\"text-align: center\">7.3\u00a0\u00a0\u00a0\u00a0 Do \u010dasu poskytov\u00e1n\u00ed slu\u017eeb, kter\u00fd bude zaznamen\u00e1n v pracovn\u00edm v\u00fdkazu, se zapo\u010d\u00edt\u00e1v\u00e1 i \u010das pot\u0159ebn\u00fd na:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 logistick\u00e9 p\u0159esuny materi\u00e1lu,<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 balic\u00ed pr\u00e1ce,<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 prostoje nezavin\u011bn\u00e9 pracovn\u00edky vykonavatele,<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 doby odpov\u00eddaj\u00edc\u00ed d\u00e9lce p\u0159est\u00e1vek v\u00a0pr\u00e1ci, stanoven\u00e9 z\u00e1konem<\/p>\n<p style=\"text-align: center\">e)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 organiza\u010dn\u00ed zabezpe\u010den\u00ed zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">f)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 zabezpe\u010den\u00ed d\u00edl\u010d\u00edch v\u00fdkaz\u016f (bod 9.4 t\u011bchto VOP), hl\u00e1\u0161en\u00ed a kone\u010dn\u00e9 dokumentace zak\u00e1zky.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek VIII.<br \/>\nSou\u010dinnost zadavatele<\/strong><strong>\u00a0<\/strong><\/h5>\n<p style=\"text-align: center\">8.1\u00a0\u00a0\u00a0\u00a0 Zadavatel je povinen v souvislosti s realizac\u00ed zak\u00e1zky poskytnout vykonavateli ve\u0161kerou pot\u0159ebnou sou\u010dinnost spo\u010d\u00edvaj\u00edc\u00ed zejm\u00e9na:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v poskytnut\u00ed v\u0161ech odborn\u00fdch technick\u00fdch informac\u00ed pot\u0159ebn\u00fdch pro \u0159\u00e1dn\u00e9 poskytnut\u00ed slu\u017eeb<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v poskytnut\u00ed komponent\u016f, kter\u00e9 maj\u00ed b\u00fdt p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eeb, resp. umo\u017en\u011bn\u00ed p\u0159\u00edstupu k\u00a0nim<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v zabezpe\u010den\u00ed p\u0159\u00edstupu do m\u00edsta poskytov\u00e1n\u00ed slu\u017eeb,<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v zabezpe\u010den\u00ed pracovn\u00edho prost\u0159ed\u00ed, kter\u00e9 je v souladu s p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy upravuj\u00edc\u00edmi bezpe\u010dnost a ochranu zdrav\u00ed p\u0159i pr\u00e1ci,<\/p>\n<p style=\"text-align: center\">e)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v poskytnut\u00ed pot\u0159ebn\u00fdch dodate\u010dn\u00fdch pokyn\u016f a up\u0159esn\u011bn\u00ed po\u017eadavk\u016f t\u00fdkaj\u00edc\u00edch se konkr\u00e9tn\u00ed zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">f)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v zabezpe\u010den\u00ed pracovn\u00edch pom\u016fcek, n\u00e1stroj\u016f a dal\u0161\u00edho vybaven\u00ed, kter\u00e9 nezaji\u0161\u0165uje vykonavatel,<\/p>\n<p style=\"text-align: center\">g)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v poskytnut\u00ed sou\u010dinnosti vypl\u00fdvaj\u00edc\u00ed z ustanoven\u00ed t\u011bchto VOP (nap\u0159. body 5.1, 6.3, 7.2),<\/p>\n<p style=\"text-align: center\">h)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v poskytnut\u00ed dal\u0161\u00ed pot\u0159ebn\u00e9, zejm\u00e9na vy\u017e\u00e1dan\u00e9, sou\u010dinnosti.<\/p>\n<p style=\"text-align: center\">8.2\u00a0\u00a0\u00a0\u00a0 V p\u0159\u00edpad\u011b, \u017ee zadavatel neposkytne vykonavateli pot\u0159ebnou sou\u010dinnost podle p\u0159edch\u00e1zej\u00edc\u00edho bodu, vykonavatel je opr\u00e1vn\u011bn p\u0159eru\u0161it poskytov\u00e1n\u00ed slu\u017eeb.<\/p>\n<p style=\"text-align: center\">8.3\u00a0\u00a0\u00a0\u00a0 V p\u0159\u00edpad\u011b, \u017ee v d\u016fsledku neposkytnut\u00ed pot\u0159ebn\u00e9 sou\u010dinnosti zadavatelem bude poskytov\u00e1n\u00ed slu\u017eeb p\u0159eru\u0161eno, po dobu trv\u00e1n\u00ed prodlen\u00ed s poskytov\u00e1n\u00edm sou\u010dinnosti podle bodu 8.2 t\u011bchto VOP vykonavatel nen\u00ed v\u00a0 prodlen\u00ed s pln\u011bn\u00edm sv\u00fdch povinnost\u00ed a \u00a0\u00a0\u00a0 nezodpov\u00edd\u00e1 za jakoukoliv \u0161kodu, kter\u00e1 v p\u0159\u00ed\u010dinn\u00e9 souvislosti s\u00a0takov\u00fdmto p\u0159eru\u0161en\u00edm vznikne; \u010das p\u0159eru\u0161en\u00ed poskytov\u00e1n\u00ed slu\u017eeb se v takov\u00e9m p\u0159\u00edpad\u011b pova\u017euje za\u00a0prostoje nezavin\u011bn\u00e9 pracovn\u00edky vykonavatele podle bodu 7.3 p\u00edsm. c) t\u011bchto VOP, za kter\u00e9 n\u00e1le\u017e\u00ed vykonavateli odm\u011bna v pln\u00e9 v\u00fd\u0161i, jako kdyby k prostoji nedo\u0161lo.<\/p>\n<p style=\"text-align: center\">8.4\u00a0\u00a0\u00a0\u00a0 Pokud zadavatel neuvede v objedn\u00e1vce zodpov\u011bdn\u00e9ho pracovn\u00edka finan\u010dn\u00edho odd\u011blen\u00ed zadavatele ve v\u011bcech fakturace, je ho povinen ozn\u00e1mit vykonavateli prokazateln\u00fdm zp\u016fsobem ve lh\u016ft\u011b 10 dn\u016f ode dne podpisu objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">8.5\u00a0\u00a0\u00a0\u00a0 Ustanoven\u00ed tohoto \u010dl\u00e1nku se vztahuj\u00ed p\u0159im\u011b\u0159en\u011b i na odb\u011bratele, pokud se zak\u00e1zka realizuje v jeho prostor\u00e1ch nebo s komponenty, kter\u00e9 m\u00e1 ve sv\u00e9 dispozici odb\u011bratel; v takov\u00fdch p\u0159\u00edpadech m\u00e1 zadavatel povinnost zajistit poskytov\u00e1n\u00ed sou\u010dinnosti ze strany odb\u011bratele v nezbytn\u00e9m rozsahu (zejm\u00e9na podle ustanoven\u00ed tohoto \u010dl\u00e1nku) a za p\u0159\u00edpadn\u00e9 neposkytnut\u00ed sou\u010dinnosti odb\u011bratelem odpov\u00edd\u00e1, jako kdyby sou\u010dinnost neposkytl s\u00e1m.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek IX.<br \/>\nPracovn\u00ed v\u00fdkaz a d\u00edl\u010d\u00ed v\u00fdkazy<\/strong><\/h5>\n<p style=\"text-align: center\">9.1\u00a0\u00a0\u00a0\u00a0 Technik vyhotov\u00ed o poskytnut\u00fdch slu\u017eb\u00e1ch pracovn\u00ed v\u00fdkaz.<\/p>\n<p style=\"text-align: center\">9.1.1 Pracovn\u00ed v\u00fdkaz mus\u00ed obsahovat:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 po\u010det hodin poskytov\u00e1n\u00ed slu\u017eeb v\u0161emi pracovn\u00edky vykonavatele nebo<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 po\u010det jin\u00fdch m\u011b\u0159iteln\u00fdch jednotek poskytovan\u00fdch slu\u017eeb, pokud byly definov\u00e1ny v objedn\u00e1vce (bod 4.2.1 p\u00edsm. b) t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 cenu za poskytnut\u00e9 slu\u017eby.<\/p>\n<p style=\"text-align: center\">9.1.2 Pracovn\u00ed v\u00fdkaz m\u016f\u017ee obsahovat:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 seznam a mno\u017estv\u00ed komponent\u016f, kter\u00e9 byly p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eeb a\/nebo druh poskytnut\u00fdch slu\u017eeb,<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00fadaje o mno\u017estv\u00ed zji\u0161t\u011bn\u00fdch chybn\u00fdch komponent\u016f a o mno\u017estv\u00ed opraven\u00fdch komponent\u016f,<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 po\u010det pracovn\u00edk\u016f vykonavatele, kte\u0159\u00ed poskytovali slu\u017eby,<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 jin\u00e9 skute\u010dnosti, na kter\u00fdch se dohodnou technik a pracovn\u00edk odd\u011blen\u00ed kvality.<\/p>\n<p style=\"text-align: center\">9.2\u00a0\u00a0\u00a0\u00a0 Pracovn\u00ed v\u00fdkaz bude vyhotoven po zrealizov\u00e1n\u00ed zak\u00e1zky nebo po skon\u010den\u00ed kalend\u00e1\u0159n\u00edho m\u011bs\u00edce (v p\u0159\u00edpad\u011b, pokud zak\u00e1zka trv\u00e1 d\u00e9le ne\u017e 60 dn\u00ed).<\/p>\n<p style=\"text-align: center\">9.2.1 Po dohod\u011b mezi zadavatelem a vykonavatelem m\u016f\u017ee b\u00fdt pracovn\u00ed v\u00fdkaz vystavov\u00e1n i v \u00a0\u00a0 jin\u00fdch oboustrann\u011b odsouhlasen\u00fdch term\u00ednech.<\/p>\n<p style=\"text-align: center\">9.3\u00a0\u00a0\u00a0\u00a0 Podkladem pro fakturaci je pracovn\u00ed v\u00fdkaz potvrzen\u00fd osobou na stran\u011b dodavatele ur\u010denou v objedn\u00e1vce (bod 4.2.2 p\u00edsm. b) t\u011bchto VOP); v p\u0159\u00edpad\u011b, \u017ee v objedn\u00e1vce zadavatel takovou osobu neur\u010dil, za zadavatele potvrzuje podpisem pracovn\u00ed v\u00fdkaz osoba podle bodu 10.3 t\u011bchto VOP. Osoba na stran\u011b zadavatele, kter\u00e1 potvrzuje pracovn\u00ed v\u00fdkaz p\u0159i sv\u00e9m podpisu uv\u00e1d\u00ed sv\u00e9 jm\u00e9no, p\u0159\u00edjmen\u00ed a tak\u00e9 svou pracovn\u00ed pozici, resp. funk\u010dn\u00ed za\u0159azen\u00ed. Osoba na stran\u011b zadavatele, kter\u00e1 m\u00e1 ve smyslu intern\u00edch kompetenc\u00ed zadavatele potvrdit pracovn\u00ed v\u00fdkaz sestaven\u00fd vykonavatelem, je povinna ve lh\u016ft\u011b 7 (sedmi) dn\u016f ode dne, kdy zadavatel obdr\u017e\u00ed pracovn\u00ed v\u00fdkaz, bu\u010f potvrdit \u010di p\u0159ipom\u00ednkovat, a to formou elektronick\u00e9 zpr\u00e1vy, pap\u00edrovou formou nebo faxem. Pokud zadavatel pracovn\u00ed v\u00fdkaz v uveden\u00e9 lh\u016ft\u011b nep\u0159ipom\u00ednkuje, pova\u017euje se pracovn\u00ed v\u00fdkaz za schv\u00e1len\u00fd, a to i v p\u0159\u00edpad\u011b, \u017ee ho v uveden\u00e9 lh\u016ft\u011b ani neschv\u00e1lil (tj. plat\u00ed fikce schv\u00e1len\u00ed). Pracovn\u00ed v\u00fdkaz se rovn\u011b\u017e pova\u017euje za schv\u00e1len\u00fd, pokud vykonavatel zapracuje \u0159\u00e1dn\u011b v\u0161echny p\u0159ipom\u00ednky zadavatele, a to momentem zasl\u00e1n\u00ed takto zpracovan\u00e9ho nov\u00e9ho pracovn\u00edho v\u00fdkazu.<\/p>\n<p style=\"text-align: center\">9.4\u00a0\u00a0\u00a0\u00a0 Vykonavatel m\u016f\u017ee na z\u00e1klad\u011b po\u017eadavku zadavatele vypracovat i d\u00edl\u010d\u00ed v\u00fdkazy, kter\u00e9 budou obsahovat \u00fadaje vy\u017e\u00e1dan\u00e9 zadavatelem, v j\u00edm zvolen\u00e9 form\u011b a\/nebo periodicit\u011b; povinnost vypracov\u00e1vat takov\u00e9 d\u00edl\u010d\u00ed v\u00fdkazy v\u0161ak jen pokud je tato skute\u010dnost zachycen\u00e1 v objedn\u00e1vce (bod 4.2.2 p\u00edsm. f) t\u011bchto VOP). D\u00edl\u010d\u00ed v\u00fdkazy nejsou podkladem pro fakturaci a slou\u017e\u00ed pouze pro pot\u0159eby zadavatele.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek X.<br \/>\nOpr\u00e1vn\u011bn\u00e9 osoby<\/strong><strong>\u00a0<\/strong><\/h5>\n<p style=\"text-align: center\">10.1 \u00a0Osobami vykonavatele opr\u00e1vn\u011bn\u00fdmi podepsat objedn\u00e1vky jsou:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 statut\u00e1rn\u00ed z\u00e1stupce vykonavatele,<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 prokurista vykonavatele, pokud je jmenov\u00e1n<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u0159editel pobo\u010dky vykonavatele,<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 technici,<\/p>\n<p style=\"text-align: center\">a to ka\u017ed\u00fd samostatn\u011b.<\/p>\n<p style=\"text-align: center\">10.2 \u00a0V p\u0159\u00edpad\u011b, \u017ee zadavatel v objedn\u00e1vce neur\u010d\u00ed konkr\u00e9tn\u00edho pracovn\u00edka odd\u011blen\u00ed kvality, ve v\u011bcech vyhrazen\u00fdch t\u011bmito VOP pracovn\u00edkovi odd\u011blen\u00ed kvality je opr\u00e1vn\u011bn jm\u00e9nem zadavatele jednat ka\u017ed\u00fd pracovn\u00edk zadavatele (zejm\u00e9na zam\u011bstnanec, p\u0159\u00edp. spolupracuj\u00edc\u00ed osoba), jeho\u017e funk\u010dn\u00ed za\u0159azen\u00ed odpov\u00edd\u00e1 uveden\u00e9 pozici a vykonavatel nen\u00ed povinen zkoumat, zda takov\u00fd pracovn\u00edk nep\u0159ekra\u010duje svou pravomoc; \u0159\u00edzen\u00ed takov\u00e9ho pracovn\u00edka zavazuje zadavatele v pln\u00e9m rozsahu, v\u00fdjimkou p\u0159\u00edpadu, kdy se prok\u00e1\u017ee, \u017ee vykonavatel o p\u0159ekro\u010den\u00ed pravomoci jednozna\u010dn\u011b v\u011bd\u011bl a zadavatele o t\u00e9to skute\u010dnosti neinformoval bez zbyte\u010dn\u00e9ho odkladu po takov\u00e9mto sv\u00e9m zji\u0161t\u011bn\u00ed.<\/p>\n<p style=\"text-align: center\">10.2.1\u00a0\u00a0 Zadavatel je opr\u00e1vn\u011bn, prokazateln\u00fdm zp\u016fsobem, kdykoli ozn\u00e1mit vykonavateli chyb\u011bj\u00edc\u00ed \u00a0\u00a0 kontaktn\u00ed \u00fadaje p\u0159\u00edslu\u0161n\u00e9ho pracovn\u00edka odd\u011blen\u00ed kvality, jako\u017e i zm\u011bnu t\u011bchto \u00fadaj\u016f; z ozn\u00e1men\u00ed mus\u00ed b\u00fdt z\u0159ejm\u00e9, kdo ho jm\u00e9nem zadavatele ud\u011blal.<\/p>\n<p style=\"text-align: center\">10.3 Ustanoven\u00ed bodu 10.2 t\u011bchto VOP se obdobn\u011b vztahuj\u00ed i na osobu na stran\u011b zadavatele, kter\u00e1 je opr\u00e1vn\u011bna podepisovat pracovn\u00ed v\u00fdkaz (bod 4.2.2 p\u00edsm. b) t\u011bchto VOP), pokud nen\u00ed ur\u010dena v objedn\u00e1vce.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek XI.<br \/>\nOdm\u011bna za poskytnut\u00e9 slu\u017eby\u00a0<\/strong><strong>\u00a0<\/strong><\/h5>\n<p style=\"text-align: center\">11.1 \u00a0Zadavatel se zavazuje za poskytnut\u00e9 slu\u017eby vykonavateli zaplatit odm\u011bnu ve v\u00fd\u0161i, kter\u00e1 byla sjedn\u00e1na v objedn\u00e1vce a kter\u00e1 vypl\u00fdv\u00e1 z t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">11.2 \u00a0K odm\u011bn\u011b bude p\u0159ipo\u010d\u00edt\u00e1na p\u0159\u00edslu\u0161n\u00e1 z\u00e1konn\u00e1 sazba DPH. Odm\u011bna bude fakturov\u00e1na podle skute\u010dn\u00e9ho po\u010dtu hodin a\/nebo jin\u00fdch m\u011b\u0159iteln\u00fdch jednotek (bod 4.2.1 p\u00edsm. b) t\u011bchto VOP) poskytov\u00e1n\u00ed slu\u017eeb uveden\u00e9ho v potvrzen\u00e9m pracovn\u00edm v\u00fdkazu v souladu s ustanoven\u00edmi tohoto \u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">11.3 P\u0159\u00edplatky k z\u00e1kladn\u00ed hodinov\u00e9 cen\u011b sjednan\u00e9 v objedn\u00e1vce za slu\u017eby poskytovan\u00e9:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0v noci (22.00 &#8211; 06.00 h) &#8211; 25%,<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0v sobotu &#8211; 50%,<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0v ned\u011bli a jin\u00fd den pracovn\u00edho klidu (nap\u0159. st\u00e1tn\u00ed sv\u00e1tek) &#8211; 100%.<\/p>\n<p style=\"text-align: center\">Na p\u0159\u00edplatky podle tohoto bodu m\u00e1 vykonavatel n\u00e1rok na z\u00e1klad\u011b zvl\u00e1\u0161tn\u00ed dohody v objedn\u00e1vce. V p\u0159\u00edpad\u011b, \u017ee jsou v objedn\u00e1vce dohodnut\u00e9 p\u0159\u00edplatky v jin\u00e9 v\u00fd\u0161i, p\u0159\u00edp. jsou vylou\u010den\u00e9, plat\u00ed ustanoven\u00ed dle objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">11.4 Zadavatel je povinen krom\u011b odm\u011bny za poskytnut\u00e9 slu\u017eby vykonavateli uhradit i p\u0159\u00edpadn\u00e9 zvl\u00e1\u0161tn\u00ed n\u00e1klady dohodnut\u00e9 v objedn\u00e1vce.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek XII.<br \/>\nPlatebn\u00ed podm\u00ednky a sankce<\/strong><\/h5>\n<p style=\"text-align: center\">12.1 Odm\u011bna za poskytnut\u00e9 slu\u017eby je splatn\u00e1 na z\u00e1klad\u011b faktury, kterou vykonavatel vystav\u00ed \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 na z\u00e1klad\u011b objedn\u00e1vek a\/nebo pracovn\u00edch v\u00fdkaz\u016f:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 po zrealizov\u00e1n\u00ed zak\u00e1zky nebo<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 po skon\u010den\u00ed p\u0159\u00edslu\u0161n\u00e9ho kalend\u00e1\u0159n\u00edho m\u011bs\u00edce za slu\u017eby poskytnut\u00e9 v dan\u00e9m m\u011bs\u00edci nebo<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 po skon\u010den\u00ed kalend\u00e1\u0159n\u00edho t\u00fddne, pokud odm\u011bna za slu\u017eby poskytnut\u00e9 v\u00a0p\u0159\u00edslu\u0161n\u00e9m kalend\u00e1\u0159n\u00edm t\u00fddnu p\u0159es\u00e1hne 2 000,- \u20ac.<\/p>\n<p style=\"text-align: center\">12.2 Splatnost faktury je 14 dn\u016f od jej\u00edho doru\u010den\u00ed zadavateli, pokud nen\u00ed v samotn\u00e9 faktu\u0159e ur\u010dena del\u0161\u00ed lh\u016fta splatnosti. Pokud je na faktu\u0159e d\u0159\u00edv\u011bj\u0161\u00ed datum splatnosti ne\u017e uveden\u00fd v tomto bod\u011b, pro prodlen\u00ed zadavatele s \u00fahradou faktury je rozhoduj\u00edc\u00ed splatnost faktury ur\u010den\u00e1 v tomto bod\u011b.<\/p>\n<p style=\"text-align: center\">12.3 Zasl\u00e1n\u00edm objedn\u00e1vky zadavatelem vykonavateli (\u010dl. IV t\u011bchto VOP) zadavatel souhlas\u00ed s vystaven\u00edm elektronick\u00e9 faktury.<\/p>\n<p style=\"text-align: center\">12.3.1\u00a0\u00a0 Vykonavatel zas\u00edl\u00e1 fakturu p\u0159ednostn\u011b osob\u011b, kter\u00e1 vystavila na stran\u011b zadavatele objedn\u00e1vku nebo osob\u011b, kterou zadavatel ur\u010dil v objedn\u00e1vce; m\u016f\u017ee ji v\u0161ak zaslat i na obecnou emailovou adresu zadavatele, kterou disponuje nebo kter\u00e1 je uvedena na webov\u00e9m s\u00eddle zadavatele, a to zejm\u00e9na v p\u0159\u00edpadech, kdy se z adres uveden\u00fdch v \u010d\u00e1sti v\u011bty p\u0159ed st\u0159edn\u00edkem vr\u00e1t\u00ed jako nedoru\u010den\u00e1 nebo se z n\u00ed nevr\u00e1t\u00ed vy\u017e\u00e1dan\u00e1 notifikace o \u00a0 doru\u010den\u00ed.<\/p>\n<p style=\"text-align: center\">12.3.2\u00a0\u00a0 V p\u0159\u00edpad\u011b, \u017ee zadavatel po\u017eaduje zasl\u00e1n\u00ed i\/jen pap\u00edrov\u00e9 faktury, je povinen to uv\u00e9st do \u00a0\u00a0 objedn\u00e1vky. Vykonavatel je opr\u00e1vn\u011bn vyhov\u011bt i pozd\u011bj\u0161\u00ed \u017e\u00e1dosti zadavatele na vystaven\u00ed pap\u00edrov\u00e9 faktury.<\/p>\n<p style=\"text-align: center\">12.4 \u00a0Faktura mus\u00ed spl\u0148ovat v\u0161echny n\u00e1le\u017eitosti da\u0148ov\u00e9ho dokladu, mus\u00ed b\u00fdt vystavena v souladu s ustanoven\u00edmi t\u011bchto VOP a mus\u00ed b\u00fdt \u0159\u00e1dn\u011b doru\u010dena zadavateli.<\/p>\n<p style=\"text-align: center\">12.5 \u00a0K faktu\u0159e mus\u00ed b\u00fdt p\u0159ilo\u017eena kopie p\u0159\u00edslu\u0161n\u00e9ho pracovn\u00edho v\u00fdkazu, kter\u00fd je pova\u017eov\u00e1n za potvrzen\u00fd podle ustanoven\u00ed t\u011bchto VOP, prokazuj\u00edc\u00ed opr\u00e1vn\u011bnost fakturace.<\/p>\n<p style=\"text-align: center\">12.6 \u00a0V p\u0159\u00edpad\u011b prodlen\u00ed zadavatele s \u00fahradou faktury, je zadavatel povinen vykonavateli zaplatit \u00farok z prodlen\u00ed ve v\u00fd\u0161i 0,04% z fakturovan\u00e9 \u010d\u00e1stky za ka\u017ed\u00fd zapo\u010dat\u00fd den prodlen\u00ed.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek XIII.<br \/>\nGarance kvality a odpov\u011bdnost za vady<\/strong><strong>\u00a0<\/strong><\/h5>\n<p style=\"text-align: center\">13.1 Vykonavatel je dr\u017eitelem certifik\u00e1t\u016f Integr\u00e1tor Management Syst\u00e9m ISO 9001: 2008, ISO 14001: 2004 a BS OHSAS 18001: 2007, kter\u00e9 jsou garanc\u00ed kvality poskytovan\u00fdch slu\u017eeb. Vykonavatel se zavazuje poskytovat slu\u017eby s vynalo\u017een\u00edm odborn\u00e9 p\u00e9\u010de a v kvalit\u011b garantovan\u00e9 ve smyslu uveden\u00fdch certifik\u00e1t\u016f.<\/p>\n<p style=\"text-align: center\">13.2 \u00a0V z\u00e1jmu zaji\u0161t\u011bn\u00ed n\u00e1le\u017eit\u00e9 kvality slu\u017eeb se vykonavatel zavazuje prov\u00e1d\u011bt jejich pr\u016fb\u011b\u017en\u00e9 monitorov\u00e1n\u00ed a v p\u0159\u00edpad\u011b, \u017ee vid\u00ed na stran\u011b zadavatele p\u0159ek\u00e1\u017eky pro dosa\u017een\u00ed n\u00e1le\u017eit\u00e9 kvality poskytovan\u00fdch slu\u017eeb, o t\u00e9to skute\u010dnosti prost\u0159ednictv\u00edm technika neprodlen\u011b informuje pracovn\u00edka odd\u011blen\u00ed kvality; v p\u0159\u00edpad\u011b, \u017ee technik oznamuje takovou informaci \u00fastn\u011b, je povinen ji zopakovat i formou emailu nebo faxu pracovn\u00edkovi odd\u011blen\u00ed kvality, pokud jsou jeho kontaktn\u00ed \u00fadaje uveden\u00e9 v objedn\u00e1vce, nebo jejich zadavatel vykonavateli ozn\u00e1mil podle bodu 10.2.1 t\u011bchto VOP. Kontrolu dodr\u017eov\u00e1n\u00ed kvality poskytov\u00e1n\u00ed slu\u017eeb je opr\u00e1vn\u011bn prov\u00e1d\u011bt i pracovn\u00edk odd\u011blen\u00ed kvality, kter\u00fd v p\u0159\u00edpad\u011b vzniku pochybnost\u00ed o kvalit\u011b poskytovan\u00fdch slu\u017eeb o t\u00e9to skute\u010dnosti neprodlen\u011b informuje technika. Technik po konzultaci vznikl\u00fdch \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 pochybnost\u00ed o kvalit\u011b poskytovan\u00fdch slu\u017eeb s pracovn\u00edkem odd\u011blen\u00ed kvality na\u0159\u00edd\u00ed proveden\u00ed opakovan\u00e9 kontroly komponent\u016f spojen\u00fdch s odstran\u011bn\u00edm p\u0159\u00edpadn\u00fdch zji\u0161t\u011bn\u00fdch vad; o t\u00e9to skute\u010dnosti vyhotov\u00ed p\u00edsemn\u00fd z\u00e1znam, kter\u00fd podep\u00ed\u0161e technik a pracovn\u00edk odd\u011blen\u00ed kvality. Pokud se opakovanou kontrolou prok\u00e1\u017ee vadn\u00e9 poskytnut\u00ed slu\u017eeb, vykonavatel nem\u00e1 n\u00e1rok na odm\u011bnu za \u010das prov\u00e1d\u011bn\u00ed opakovan\u00e9 kontroly. Pokud se opakovanou kontrolou neprok\u00e1\u017ee vadn\u00e9 poskytnut\u00ed slu\u017eeb, \u010das opakovan\u00e9 kontroly zaznamenan\u00fd v pracovn\u00edm v\u00fdkazu se pova\u017euje za \u010das poskytov\u00e1n\u00ed slu\u017eeb, za kter\u00fd pat\u0159\u00ed vykonavateli odm\u011bna v souladu s ustanoven\u00edmi t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">13.3 V p\u0159\u00edpad\u011b, \u017ee se po poskytnut\u00ed slu\u017eeb, nejpozd\u011bji v\u0161ak v pr\u016fb\u011bhu prvn\u00ed mont\u00e1\u017ee komponent\u016f do p\u0159\u00edslu\u0161n\u00e9 v\u011bci, jej\u00ed\u017e prvn\u00ed p\u0159\u00edmou sou\u010d\u00e1st\u00ed je komponent (nap\u0159. v\u011bt\u0161\u00ed komponent, syst\u00e9mov\u00fd komponent, modul, integrovan\u00fd modul, automobil apod.) zjist\u00ed, \u017ee slu\u017eby nebyly poskytnuty v garantovan\u00e9 kvalit\u011b, zadavatel je povinen zji\u0161t\u011bn\u00e9 vady poskytnut\u00fdch slu\u017eeb p\u00edsemn\u011b ozn\u00e1mit vykonavateli (d\u00e1le jen\u00a0<strong><em>&#8222;reklamace&#8220;<\/em><\/strong>), a to bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji v\u0161ak do 5 dn\u016f, od kdy se zadavatel o p\u0159\u00edslu\u0161n\u00e9 vad\u011b dozv\u00ed; v opa\u010dn\u00e9m p\u0159\u00edpad\u011b uplynut\u00edm uveden\u00e9 lh\u016fty zadavatel ztr\u00e1c\u00ed pr\u00e1vo uplat\u0148ovat si jak\u00e9koliv n\u00e1roky z odpov\u011bdnosti za vady poskytnut\u00fdch slu\u017eeb.<\/p>\n<p style=\"text-align: center\">13.4 Vykonavatel neodpov\u00edd\u00e1 za vady, kter\u00e9 vznikly z d\u016fvodu:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 nevhodn\u00e9ho nebo nespr\u00e1vn\u00e9ho manipulov\u00e1n\u00ed s p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eby po poskytnut\u00ed slu\u017eby jinou osobou jako vykonavatelem<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 pokud vykonavatel ozna\u010dil p\u0159edm\u011bt slu\u017eby nebo jeho \u010d\u00e1st jako nevyhovuj\u00edc\u00ed, resp. neodpov\u00eddaj\u00edc\u00ed podm\u00ednk\u00e1m podle pracovn\u00edho postupu a zadavatel (nebo osoba na jeho stran\u011b, nap\u0159. odb\u011bratel) takov\u00fd p\u0159edm\u011bt navzdory t\u00e9to skute\u010dnosti uvolnil pro dal\u0161\u00ed pou\u017eit\u00ed, resp. do dal\u0161\u00edho ob\u011bhu,<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 chyb v pracovn\u00edm postupu, kter\u00fd v\u0161ak byl odsouhlasen ze strany zadavatele,<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 vy\u0161\u0161\u00ed moci, p\u0159i\u010dem\u017e za vy\u0161\u0161\u00ed moc se pro tyto \u00fa\u010dely pova\u017euje zejm\u00e9na (av\u0161ak nejen) v\u00e1lka, invaze, akty zahrani\u010dn\u00edho nep\u0159\u00edtele, ciz\u00edch nep\u0159\u00e1telsk\u00fdch akt\u016f, ob\u010dansk\u00e1 v\u00e1lka, vzpoura, revolu\u010dn\u00ed povst\u00e1n\u00ed obyvatelstva, d\u016fsledek vojensk\u00e9 nebo usurpa\u010dn\u00ed moci, konfiskace nebo zn\u00e1rodn\u011bn\u00ed nebo zabaven\u00ed nebo zni\u010den\u00ed na z\u00e1klad\u011b p\u0159\u00edkazu nebo p\u0159i v\u00fdkonu p\u0159\u00edkazu st\u00e1tn\u00edch nebo jin\u00fdch org\u00e1n\u016f ve\u0159ejn\u00e9 moci, d\u016fsledky p\u016fsoben\u00ed jak\u00e9koli vojensk\u00e9 zbran\u011b vyu\u017e\u00edvaj\u00edc\u00ed \u0161t\u011bpen\u00ed j\u00e1dra nebo radioaktivn\u00ed s\u00edlu, bez ohledu na to, zda v dob\u011b m\u00edru nebo v\u00e1lky, hav\u00e1rie, \u017eiveln\u00e9 pohromy, dlouhodob\u011bj\u0161\u00ed v\u00fdpadky elektrick\u00e9 energie, krizov\u00e1 situace a \/ nebo jin\u00e1 v\u00fdjime\u010dn\u00e1 okolnost; za vy\u0161\u0161\u00ed moc se v\u0161ak nepova\u017euje zejm\u00e9na nedostatek kvalifikovan\u00e9 pracovn\u00ed s\u00edly, nepln\u011bn\u00ed povinnost\u00ed ze strany osob spolupracuj\u00edc\u00edch se smluvn\u00edmi stranami, nep\u0159\u00edzniv\u00e1 ekonomick\u00e1 situace protistrany.<\/p>\n<p style=\"text-align: center\">13.5 Zadavatel je povinen poskytnout vykonavateli ve\u0161kerou pot\u0159ebnou sou\u010dinnost p\u0159i prov\u011b\u0159ov\u00e1n\u00ed reklamace, zejm\u00e9na je povinen poskytnout (zejm\u00e9na, ale nejen vykonavatelem vy\u017e\u00e1danou) fotodokumentaci, podklady, z\u00e1znamy komunikace, data,\u00a0 kter\u00fdmi zadavatel nebo odb\u011bratel disponuje a kter\u00e9 se t\u00fdkaj\u00ed nebo se mohou t\u00fdkat reklamace, resp. reklamovan\u00e9 slu\u017eby.<\/p>\n<p style=\"text-align: center\">13.5.1\u00a0\u00a0 Poru\u0161en\u00ed povinnosti zadavatele dle bodu 13.5 t\u011bchto VOP m\u00e1 za n\u00e1sledek z\u00e1nik n\u00e1rok\u016f z reklamovan\u00fdch vad.<\/p>\n<p style=\"text-align: center\">13.6 \u00a0Reklamace se mus\u00ed za\u010d\u00edt vy\u0159izovat bez zbyte\u010dn\u00e9ho odkladu po jej\u00edm uplatn\u011bn\u00ed, nejpozd\u011bji do 10 pracovn\u00edch dn\u016f a vy\u0159e\u0161ena bude v co nejkrat\u0161\u00edm mo\u017en\u00e9m \u010dase.\u00a0 Vykonavatel se zavazuje reklamaci uznat nebo zam\u00edtnout do 15 pracovn\u00edch dn\u016f od uplatn\u011bn\u00ed reklamace.<\/p>\n<p style=\"text-align: center\">13.6.1\u00a0\u00a0 V p\u0159\u00edpad\u011b, vykonavatel reklamaci uzn\u00e1, m\u00e1 zadavatel n\u00e1rok na bezplatn\u00e9 odstran\u011bn\u00ed vady, leda\u017ee se s vykonavatelem prokazateln\u011b dohodne na jin\u00e9m zp\u016fsobu \u0159e\u0161en\u00ed \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 reklamace.<\/p>\n<p style=\"text-align: center\">13.7 \u00a0V p\u0159\u00edpad\u011b, \u017ee zadavatel pou\u017e\u00edv\u00e1 standardn\u011b zpr\u00e1vu 8D, vykonavatel se zavazuje, \u017ee \u00a0\u00a0\u00a0 poskytne zadavateli 8D zpr\u00e1vu podle 8D term\u00edn\u016f.<\/p>\n<p style=\"text-align: center\">13.8 \u00a0V p\u0159\u00edpad\u011b vyhotoven\u00ed p\u00edsemn\u00e9ho z\u00e1znamu o zp\u016fsobu vy\u0159\u00edzen\u00ed reklamace mus\u00ed tento b\u00fdt podepsan\u00fd zadavatelem a opr\u00e1vn\u011bnou osobou vykonavatele uvedenou v bod\u011b 10.1 t\u011bchto VOP. Zadavatel je opr\u00e1vn\u011bn v p\u00edsemn\u00e9m z\u00e1znamu vyzna\u010dit ve\u0161ker\u00e9 sv\u00e1 stanoviska.<\/p>\n<p style=\"text-align: center\">13.9 \u00a0Smluvn\u00ed strany se mohou v p\u00edsemn\u00e9m z\u00e1znamu o zp\u016fsobu vy\u0159\u00edzen\u00ed reklamace v\u017edy dohodnout i na jin\u00e9m zp\u016fsobu jej\u00edho vy\u0159\u00edzen\u00ed, resp. \u0159e\u0161en\u00ed.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek XIV.<br \/>\nVlastnictv\u00ed komponent\u016f, odpov\u011bdnost za \u0161kodu a jej\u00ed n\u00e1hrada<\/strong><\/h5>\n<p style=\"text-align: center\">14.1 Vykonavatel se nest\u00e1v\u00e1 vlastn\u00edkem komponent\u016f p\u0159evzat\u00fdch za \u00fa\u010delem realizace zak\u00e1zky.<\/p>\n<p style=\"text-align: center\">14.2 Vykonavatel odpov\u00edd\u00e1 za zavin\u011bn\u00e9 jedn\u00e1n\u00ed pracovn\u00edk\u016f vykonavatele, kter\u00fdm dojde k po\u0161kozen\u00ed, ztr\u00e1t\u011b nebo zni\u010den\u00ed komponent\u016f, kter\u00e9 p\u0159evzal od zadavatele (p\u0159\u00edp. odb\u011bratele) za \u00fa\u010delem realizace zak\u00e1zky, pokud k takov\u00e9mu jedn\u00e1n\u00ed do\u0161lo v pr\u016fb\u011bhu realizace zak\u00e1zky; za takov\u00e9 zavin\u011bn\u00e9 jedn\u00e1n\u00ed v\u0161ak neodpov\u00edd\u00e1 v p\u0159\u00edpad\u011b, pokud by k po\u0161kozen\u00ed, ztr\u00e1t\u011b nebo zni\u010den\u00ed do\u0161lo bez ohledu na takov\u00e9 zavin\u011bn\u00e9 jedn\u00e1n\u00ed nebo v p\u0159\u00edpad\u011b, \u017ee \u0161lo o jedn\u00e1n\u00ed, j\u00edm\u017e pracovn\u00edk vykonavatele odvracel p\u0159\u00edmo hroz\u00edc\u00ed nebezpe\u010d\u00ed, kter\u00e9 s\u00e1m nevyvolal nebo pokud po\u0161kozen\u00ed zp\u016fsobil v nutn\u00e9 obran\u011b proti hroz\u00edc\u00edmu nebo trvaj\u00edc\u00edmu \u00fatoku.<\/p>\n<p style=\"text-align: center\">14.3 V p\u0159\u00edpad\u011b vzniku \u0161kody, za kterou vykonavatel odpov\u00edd\u00e1 podle bodu 14.2 t\u011bchto VOP, se \u0161koda hrad\u00ed uveden\u00edm do p\u016fvodn\u00edho stavu nebo pen\u011b\u017eitou n\u00e1hradou; pr\u00e1vo volby m\u00e1 vykonavatel.<\/p>\n<p style=\"text-align: center\">14.4 Limity n\u00e1hrady \u0161kody<\/p>\n<p style=\"text-align: center\">14.4.1\u00a0\u00a0 V p\u0159\u00edpad\u011b vzniku n\u00e1roku na n\u00e1hradu \u0161kody vykonavatel poskytuje n\u00e1hradu \u0161kody v pln\u00e9m rozsahu, maxim\u00e1ln\u011b v\u0161ak do v\u00fd\u0161e 25% objemu zak\u00e1zky podle objedn\u00e1vky, p\u0159i dlouhodob\u00fdch zak\u00e1zk\u00e1ch (trvaj\u00edc\u00edch d\u00e9le ne\u017e 30 dn\u00ed) maxim\u00e1ln\u011b do v\u00fd\u0161ky 25% m\u011bs\u00ed\u010dn\u00edho objemu zak\u00e1zky, kter\u00e9 se \u0161koda t\u00fdk\u00e1. Za dlouhodob\u00e9 zak\u00e1zky se pova\u017euj\u00ed zak\u00e1zky v d\u00e9lce trv\u00e1n\u00ed nad jeden m\u011bs\u00edc a maxim\u00e1ln\u00ed limit n\u00e1hrady \u0161kody je (bez ohledu na v\u00fd\u0161e uveden\u00e9 omezen\u00ed) 100 000,- eur p\u0159i ka\u017ed\u00e9 samostatn\u00e9 zak\u00e1zce podle objedn\u00e1vky.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek XV.<br \/>\nDoru\u010dov\u00e1n\u00ed, d\u016fv\u011brnost informac\u00ed a ml\u010denlivost<\/strong><strong>\u00a0<\/strong><\/h5>\n<p style=\"text-align: center\">15.1 Na jak\u00e9koliv ozn\u00e1men\u00ed, \u017e\u00e1dosti, po\u017eadavky, \u017e\u00e1dosti o souhlasy nebo jakoukoliv jinou komunikaci p\u0159edkl\u00e1danou jednou stranou druh\u00e9 stran\u011b v emailov\u00e9, faxov\u00e9 nebo p\u00edsemn\u00e9 form\u011b, odpov\u00edd\u00e1 druh\u00e1 smluvn\u00ed strana stejnou nebo obdobnou formou, tj. odpov\u011b\u010f mus\u00ed b\u00fdt stejn\u011b bu\u010f v emailov\u00e9, faxov\u00e9 nebo p\u00edsemn\u00e9 form\u011b umo\u017e\u0148uj\u00edc\u00ed jednozna\u010dn\u011b zachytit obsah projevu odpov\u011bdi. V p\u0159\u00edpad\u011b nedodr\u017een\u00ed p\u0159edepsan\u00e9 formy odpov\u011bdi d\u016fkazn\u00ed b\u0159emeno o obsahu a doru\u010den\u00ed odpov\u011bdi zat\u011b\u017euje jej\u00ed odes\u00edlatele.<\/p>\n<p style=\"text-align: center\">15.2 Obsah faxu se pova\u017euje za doru\u010den\u00fd, pokud m\u00e1 odes\u00edlatel k dispozici v\u00fdstup z faxu potvrzuj\u00edc\u00ed jeho bezchybn\u00e9 doru\u010den\u00ed. Pokud by do\u0161lo p\u0159i doru\u010dov\u00e1n\u00ed faxu k jak\u00e9mukoliv technick\u00e9mu probl\u00e9mu, v jeho\u017e d\u016fsledku nebude mo\u017en\u00e9 se s jeho obsahem sezn\u00e1mit, p\u0159ij\u00edmaj\u00edc\u00ed strana je povinna o tom bezodkladn\u011b vhodn\u00fdm zp\u016fsobem vyrozum\u011bt odes\u00edlaj\u00edc\u00ed smluvn\u00ed stranu a po\u017e\u00e1dat ji o opakovan\u00e9 doru\u010den\u00ed faxu, p\u0159\u00edpadn\u011b o doru\u010den\u00ed \u00a0\u00a0\u00a0 jin\u00fdm zp\u016fsobem. Faxov\u00e9 zpr\u00e1vy vykonavatel p\u0159ij\u00edm\u00e1 v pracovn\u00edch dnech od 8.30 h do 15:30 (d\u00e1le jen\u00a0<strong><em>&#8222;provozn\u00ed doba&#8220;<\/em><\/strong>); fax doru\u010den vykonavateli mimo uveden\u00fdch hodin se pova\u017euje za doru\u010den\u00fd a\u017e po\u010d\u00e1tkem nejbli\u017e\u0161\u00ed provozn\u00ed doby (tj. o 8.30 h nejbli\u017e\u0161\u00edho pracovn\u00edho dne).<\/p>\n<p style=\"text-align: center\">15.3 Obsah emailu se pova\u017euje za doru\u010den\u00fd v p\u0159\u00edpad\u011b i) manu\u00e1ln\u00edho potvrzen\u00ed jeho obdr\u017een\u00ed, resp. potvrzen\u00ed o jeho p\u0159e\u010dten\u00ed, i) emailov\u00e1 odpov\u011b\u010f obsahuj\u00edc\u00ed i p\u016fvodn\u00ed text emailu; za takov\u00e9 se nepova\u017euje jen automatick\u00e1 odpov\u011b\u010f ani automatick\u00e9 potvrzen\u00ed o doru\u010den\u00ed emailu zas\u00edlan\u00e9 po\u0161tovn\u00edm serverem adres\u00e1ta.<\/p>\n<p style=\"text-align: center\">15.4 Pro doru\u010dov\u00e1n\u00ed p\u00edsemnost\u00ed mezi smluvn\u00edmi stranami plat\u00ed, \u017ee p\u00edsemnost se pova\u017euje za doru\u010denou:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 dnem jej\u00edho faktick\u00e9ho doru\u010den\u00ed druh\u00e9 smluvn\u00ed stran\u011b &#8211; adres\u00e1tovi,<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 dnem, kdy marn\u011b uplyne lh\u016fta pro p\u0159evzet\u00ed si z\u00e1silky na po\u0161t\u011b, a to i v p\u0159\u00edpad\u011b, \u017ee se adres\u00e1t o ulo\u017een\u00ed nedozv\u011bd\u011bl,<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 dnem proveden\u00ed ne\u00fasp\u011b\u0161n\u00e9ho pokusu o doru\u010den\u00ed, pokud doru\u010den\u00ed bylo znemo\u017en\u011bno, \u017ee se adres\u00e1t o ulo\u017een\u00ed nedozv\u011bd\u011bl, \u00famysln\u00fdm jedn\u00e1n\u00edm adres\u00e1ta, zejm\u00e9na odm\u00edtnut\u00edm p\u0159evzet\u00ed z\u00e1silky.<\/p>\n<p style=\"text-align: center\">15.5 Smluvn\u00ed strany jsou povinny zachov\u00e1vat ml\u010denlivost o v\u0161ech skute\u010dnostech, o nich\u017e se dozv\u011bd\u00ed v souvislosti s pln\u011bn\u00edm na z\u00e1klad\u011b smluvn\u00edho vztahu vznikl\u00e9ho v souladu s \u00a0\u00a0\u00a0\u00a0 t\u011bmito VOP a kter\u00e9 se t\u00fdkaj\u00ed druh\u00e9 smluvn\u00ed strany, pokud takov\u00e9 skute\u010dnosti maj\u00ed pro druhou smluvn\u00ed stranu nebo jin\u00fdch sout\u011b\u017eitel\u016f na trhu prokazateln\u00fd hospod\u00e1\u0159sk\u00fd v\u00fdznam.<\/p>\n<p style=\"text-align: center\">15.5.1\u00a0\u00a0 Za d\u016fv\u011brn\u00e9 informace se pova\u017euj\u00ed i ve\u0161ker\u00e9 skute\u010dnosti a informace tvo\u0159\u00edc\u00ed p\u0159edm\u011bt obchodn\u00edho tajemstv\u00ed ve smyslu \u00a7 504 z\u00e1kona \u010d. 89\/2012 Sb. Ob\u010dansk\u00fd z\u00e1kon\u00edk v platn\u00e9m zn\u011bn\u00ed a d\u00e1le tak\u00e9 informace jednozna\u010dn\u011b a prokazateln\u011b ozna\u010den\u00e9 druhou stranou za d\u016fv\u011brn\u00e9. Ani\u017e jsou dot\u010dena d\u0159\u00edve uveden\u00fdch ustanoven\u00ed, d\u016fv\u011brn\u00fdmi informacemi jsou i jak\u00e9koliv informace ve\u0159ejn\u011b nep\u0159\u00edstupn\u00e9, technick\u00e9, obchodn\u00ed nebo jin\u00e9 informace, kter\u00e9 n\u011bkter\u00e1 smluvn\u00ed strana ozna\u010d\u00ed jako d\u016fv\u011brn\u00e9, nebo s nimi\u017e se m\u00e1 nakl\u00e1dat (vzhledem k okolnostem zn\u00e1m\u00e9 druh\u00e9 stran\u011b p\u0159i poskytnut\u00ed informac\u00ed) \u00a0\u00a0\u00a0\u00a0\u00a0 jako s d\u016fv\u011brn\u00fdmi nebo jak\u00e9koliv informace, z povahy kter\u00fdch je pochopiteln\u00e9 pro jakoukoliv pr\u016fm\u011brn\u011b znalou osobu, \u017ee jsou d\u016fv\u011brn\u00e9. D\u016fv\u011brn\u00e9 informace jsou i jak\u00e9koliv \u00a0 technick\u00e9, obchodn\u00ed nebo komer\u010dn\u00ed informace (v\u010detn\u011b produktov\u00fdch pl\u00e1n\u016f, pl\u00e1n\u016f rozvoje, progn\u00f3zy, anal\u00fdzy a strategie), specifikace, pl\u00e1ny, sch\u00e9mata, \u0161kolic\u00ed materi\u00e1ly, vzorce, n\u00e1\u010drty, modely, vzorky, postupy, n\u00e1pady a vyn\u00e1lezy (i kdy\u017e nepodl\u00e9haj\u00ed zvl\u00e1\u0161tn\u00ed ochran\u011b), data, po\u010d\u00edta\u010dov\u00e9 programy, software, nebo dokumentace v jak\u00e9koli podob\u011b a\u0165 u\u017e zachycen\u00e9 hmotn\u011b nebo \u00fastn\u011b poskytnut\u00e9, jako\u017e i informace obdr\u017een\u00e9 od jin\u00e9 osoby jak je smluvn\u00ed strana, pokud je tato osoba zav\u00e1z\u00e1na s nimi nakl\u00e1dat jako s d\u016fv\u011brn\u00fdmi. Za d\u016fv\u011brn\u00e9 informace se pova\u017euj\u00ed tak\u00e9 informace o pom\u011brech jedn\u00e9 nebo druh\u00e9 ze smluvn\u00edch stran, jej\u00edch produktech, procesech a v\u00fdkonech.<\/p>\n<p style=\"text-align: center\">15.5.2\u00a0\u00a0 V z\u00e1jmu p\u0159edch\u00e1zen\u00ed spor\u016fm o povahu informac\u00ed se smluvn\u00ed strany dohodly na tom, \u017ee strana, kter\u00e1 druh\u00e9 stran\u011b poskytne informace, kter\u00e9 ve smyslu ustanoven\u00ed tohoto \u010dl\u00e1nku maj\u00ed b\u00fdt pova\u017eov\u00e1ny za d\u016fv\u011brn\u00e9, jako d\u016fv\u011brn\u00e9 tyto informace i jednozna\u010dn\u011b ozna\u010d\u00ed.<\/p>\n<p style=\"text-align: center\">15.6 \u00a0Povinnost ml\u010denlivosti se nevztahuje na ty skute\u010dnosti, kter\u00e9:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v souvislosti s pln\u011bn\u00edm na z\u00e1klad\u011b smluvn\u00edho vztahu vznikl\u00e9ho v souladu s t\u011bmito VOP jsou nebo budou p\u0159\u00edstupn\u00e9 zam\u011bstnanc\u016fm nebo t\u0159et\u00edm osob\u00e1m, kter\u00e9 tyto informace vzhledem ke sv\u00e9 pracovn\u00ed pozici, funk\u010dn\u00ed za\u0159azen\u00ed, resp. svou roli p\u0159i smluvn\u00edm pln\u011bn\u00ed mus\u00ed zn\u00e1t, p\u0159i\u010dem\u017e ale tyto osoby mus\u00ed b\u00fdt p\u0159\u00edslu\u0161nou smluvn\u00ed stranou, pro kterou jsou \u010dinn\u00e9, informov\u00e1ny o d\u016fv\u011brnosti t\u011bchto informac\u00ed<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 byly prokazateln\u011b z\u00edsk\u00e1ny od t\u0159et\u00ed osoby, kter\u00e1 je opr\u00e1vn\u011bna \u0161\u00ed\u0159it tyto informace, nebo<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 byly nez\u00e1visle vyvinuty smluvn\u00ed stranou, bez pou\u017eit\u00ed jak\u00fdchkoliv d\u016fv\u011brn\u00fdch informac\u00ed podle ustanoven\u00ed tohoto \u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">15.7 Za poru\u0161en\u00ed povinnosti ml\u010denlivosti se nepova\u017euje:<\/p>\n<p style=\"text-align: center\">a)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 poskytnut\u00ed informac\u00ed t\u0159et\u00edm osob\u00e1m, kter\u00e9 maj\u00ed majetkovou \u00fa\u010dast v n\u011bkter\u00e9 ze smluvn\u00edch stran, p\u0159i\u010dem\u017e tyto osoby mus\u00ed b\u00fdt v\u017edy p\u0159edem informov\u00e1ny o povinnostech ml\u010denlivosti a p\u00edsemn\u011b zav\u00e1z\u00e1ny k dodr\u017eov\u00e1n\u00ed povinnosti ml\u010denlivosti,<\/p>\n<p style=\"text-align: center\">b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 poskytnut\u00ed informac\u00ed advok\u00e1tem \u010di jin\u00fdm z\u00e1stupcem pro pot\u0159eby \u0159\u00e1dn\u00e9ho v\u00fdkonu jejich \u010dinnosti, kte\u0159\u00ed jsou podle z\u00e1kona v\u00e1z\u00e1ni povinnost\u00ed ml\u010denlivosti, p\u0159i\u010dem\u017e tyto osoby mus\u00ed b\u00fdt p\u0159edem informov\u00e1ny o povinnosti ml\u010denlivosti v projedn\u00e1van\u00e9 v\u011bci,<\/p>\n<p style=\"text-align: center\">c)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 poskytnut\u00ed informac\u00ed v p\u0159\u00edpad\u011b vysloven\u00ed p\u0159edchoz\u00edho p\u00edsemn\u00e9ho souhlasu druh\u00e9 smluvn\u00ed strany ke zp\u0159\u00edstupn\u011bn\u00ed jednotliv\u00e9 informace chr\u00e1n\u011bn\u00e9 povinnost\u00ed ml\u010denlivosti,<\/p>\n<p style=\"text-align: center\">d)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 poskytnut\u00ed informac\u00ed pro \u00fa\u010dely \u0159\u00edzen\u00ed p\u0159ed soudem, rozhod\u010d\u00edm org\u00e1n\u016fm a\/nebo jin\u00fdm org\u00e1n\u016fm ve\u0159ejn\u00e9 moci, a to takov\u00e9mu org\u00e1nu, p\u0159i\u010dem\u017e tento org\u00e1n mus\u00ed b\u00fdt p\u0159edem sezn\u00e1men s d\u016fv\u011brn\u00fdm charakterem informace, aby mohl p\u0159ijmout nezbytn\u00e1 opat\u0159en\u00ed (nap\u0159. vylou\u010den\u00ed ve\u0159ejnosti),<\/p>\n<p style=\"text-align: center\">e)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 poskytnut\u00ed informac\u00ed vl\u00e1dn\u00ed, bankovn\u00ed, da\u0148ov\u00e9 nebo jin\u00e9 kontroln\u00ed autorit\u011b, kter\u00e1 je opr\u00e1vn\u011bna a kompetentn\u00ed jejich vy\u017eadovat, a to v souladu s pr\u00e1vn\u00edmi p\u0159edpisy, p\u0159i\u010dem\u017e tento org\u00e1n mus\u00ed b\u00fdt p\u0159edem sezn\u00e1men s d\u016fv\u011brn\u00fdm charakterem informace, aby mohl p\u0159ijmout nezbytn\u00e1 opat\u0159en\u00ed (nap\u0159. vylou\u010den\u00ed ve\u0159ejnosti),<\/p>\n<p style=\"text-align: center\">f)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 poskytnut\u00ed informac\u00ed, kter\u00e9 je protistrana povinna sd\u011blit na z\u00e1klad\u011b z\u00e1kona.<\/p>\n<p style=\"text-align: center\">15.8 \u00a0Smluvn\u00ed strany se d\u00e1le zavazuj\u00ed, \u017ee informace o druh\u00e9 smluvn\u00ed stran\u011b, kter\u00e9 podl\u00e9haj\u00ed re\u017eimu ml\u010denlivosti podle tohoto \u010dl\u00e1nku, budou chr\u00e1nit alespo\u0148 v takov\u00e9m rozsahu jako, kdyby \u0161lo o informace jejich vlastn\u00ed, a zavazuj\u00ed se ve stejn\u00e9m rozsahu zav\u00e1zat \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ml\u010denlivost\u00ed sv\u00e9 organiza\u010dn\u00ed slo\u017eky, \u0159\u00edd\u00edc\u00edch zam\u011bstnanc\u016f nebo zam\u011bstnanc\u016f (resp. spolupracuj\u00edc\u00ed osoby), kte\u0159\u00ed se dostanou s takov\u00fdmi informacemi do styku, p\u0159i\u010dem\u017e za poru\u0161en\u00ed povinnosti t\u011bchto osob ka\u017ed\u00e1 ze smluvn\u00edch stran odpov\u00edd\u00e1 v pln\u00e9m rozsahu.<\/p>\n<p style=\"text-align: center\">15.9 \u00a0Povinnost ml\u010denlivosti trv\u00e1 po dobu platnosti p\u0159\u00edslu\u0161n\u00e9ho smluvn\u00edho vztahu vznikl\u00e9ho v souladu s t\u011bmito VOP a dal\u0161\u00ed 3 roky po jeho z\u00e1niku a p\u0159ech\u00e1z\u00ed i na p\u0159\u00edpadn\u00e9 pr\u00e1vn\u00ed \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 n\u00e1stupce smluvn\u00edch stran.<\/p>\n<h5 style=\"text-align: center\"><strong>\u010cl\u00e1nek XVI.<br \/>\nSpole\u010dn\u00e1 a z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/strong><strong>\u00a0<\/strong><\/h5>\n<p style=\"text-align: center\">16.1 Smluvn\u00ed vztahy smluvn\u00edch stran, kter\u00e9 nejsou upraveny t\u011bmito VOP ani objedn\u00e1vkou, se \u0159\u00edd\u00ed p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi obecn\u011b z\u00e1vazn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f platn\u00fdch v zemi \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 s\u00eddla vykonavatele (tj. \u010cesk\u00e9 republice), zejm\u00e9na p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi Ob\u010dansk\u00e9ho z\u00e1kon\u00edku \u010d. z. 89\/2012 Sb. (a zejm\u00e9na ustanoven\u00edmi smlouvy o d\u00edlo) v platn\u00e9m zn\u011bn\u00ed. V p\u0159\u00edpad\u011b, pokud tyto VOP a \/ nebo objedn\u00e1vka upravuje n\u011bkter\u00e9 vztahy mezi smluvn\u00edmi stranami odli\u0161n\u011b ne\u017e z\u00e1kon, plat\u00ed VOP a smluvn\u00ed \u00faprava za p\u0159edpokladu, \u017ee jde o rozpor s ustanoven\u00edmi z\u00e1kona, od kter\u00fdch se lze odch\u00fdlit. V p\u0159\u00edpad\u011b rozporu mezi ustanoven\u00edmi t\u011bchto VOP a objedn\u00e1vkou plat\u00ed p\u0159ednostn\u011b ustanoven\u00ed objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">16.1.1\u00a0\u00a0 V p\u0159\u00edpad\u011b, \u017ee do\u0161lo k uzav\u0159en\u00ed smluvn\u00edho vztahu mezi vykonavatelem a zadavatelem samostatnou smlouvou (tj. nikoliv formou objedn\u00e1vky dle \u010dl. IV), tam kde tyto VOP hovo\u0159\u00ed o objedn\u00e1vce, mysl\u00ed se j\u00ed takov\u00e1 smlouva.<\/p>\n<p style=\"text-align: center\">16.2 Pro \u00fa\u010dely ur\u010den\u00ed p\u0159\u00edslu\u0161nosti plat\u00ed, \u017ee m\u00edstem pln\u011bn\u00ed je m\u00edsto realizace zak\u00e1zky (bod 4.2.1 p\u00edsm. c) t\u011bchto VOP).<\/p>\n<p style=\"text-align: center\">16.2.1\u00a0\u00a0 V p\u0159\u00edpad\u011b, \u017ee kolizn\u00ed normy dovoluj\u00ed volbu pr\u00e1va, \u0159\u00edd\u00ed se vztahy mezi zadavatelem a \u00a0\u00a0 vykonavatelem vznikl\u00e9 podle t\u011bchto VOP A \u010cesk\u00fdm pr\u00e1vn\u00edm \u0159\u00e1dem. V p\u0159\u00edpad\u011b, \u017ee kolizn\u00ed \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 normy dovoluj\u00ed volbu p\u0159\u00edslu\u0161nosti, jsou na rozhodnut\u00ed sporu mezi zadavatelem a \u00a0\u00a0\u00a0 vykonavatelem ze smluvn\u00edho vztahu vznikl\u00e9ho podle t\u011bchto VOP p\u0159\u00edslu\u0161n\u00e9 soudy \u010cesk\u00e9 republiky.<\/p>\n<p style=\"text-align: center\">16.3 \u00a0Tyto VOP nab\u00fdvaj\u00ed platnosti a \u00fa\u010dinnosti dnem v z\u00e1hlav\u00ed dokumentu. Sou\u010dasn\u011b t\u00edmto \u00a0 zanikaj\u00ed VOP vydan\u00e9 vykonavatelem 1. \u00fanora 2011; pro smluvn\u00ed vztahy vznikl\u00e9 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 na z\u00e1klad\u011b objedn\u00e1vek, jejich\u017e sou\u010d\u00e1st\u00ed byly i dosavadn\u00ed VOP se v\u0161ak pou\u017eij\u00ed \u00a0dosavadn\u00ed VOP.<\/p>\n<p style=\"text-align: center\">16.4 Vykonavatel je opr\u00e1vn\u011bn tyto VOP kdykoliv jednostrann\u011b zm\u011bnit. Pro smluvn\u00ed vztah mezi zadavatelem a vykonavatelem zalo\u017een\u00fd konkr\u00e9tn\u00ed objedn\u00e1vkou jsou v\u0161ak v\u017edy rozhoduj\u00edc\u00ed VOP ve zn\u011bn\u00ed platn\u00e9m v dob\u011b \u0159\u00e1dn\u00e9ho doru\u010den\u00ed potvrzen\u00e9 objedn\u00e1vky \u00a0\u00a0\u00a0 vykonavateli.<\/p>\n\t\t<\/div> <!-- Close content div. -->\n\t<\/div> <!-- Close collapse div. -->\n<\/div> <!-- Close card div. -->\n<!-- Start accordion card div. -->\n<div class=\"ea-card  sp-ea-single\">\n\t<!-- Start accordion header. -->\n\t<h3 class=\"ea-header\">\n\t\t<!-- Add anchor tag for header. -->\n\t\t<a class=\"collapsed\" id=\"ea-header-38081\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse38081\" aria-controls=\"collapse38081\" href=\"#\"  aria-expanded=\"false\" tabindex=\"0\">\n\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky HOLLEN s.r.o. v Slovenskej republike platn\u00e9 od 1.11.2018 do 31.12.2024\t\t<\/a> <!-- Close anchor tag for header. -->\n\t<\/h3>\t<!-- Close header tag. -->\n\t<!-- Start collapsible content div. -->\n\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38081\" data-parent=\"#sp-ea-3808\" role=\"region\" aria-labelledby=\"ea-header-38081\">  <!-- Content div. -->\n\t\t<div class=\"ea-body\">\n\t\t<header>\n<div class=\"page-title\">\n<p class=\"subtitle\" style=\"text-align: center\"><span style=\"font-size: 16px\">V\u0161eobecn\u00e9 obchodn\u00e9 podmienky spolo\u010dnosti HOLLEN s.r.o.v Slovenskej republike<\/span><\/p>\n<\/div>\n<\/header>\n<div class=\"content\">\n<p style=\"text-align: center\" align=\"center\">platn\u00e9 od 01.11.2018<\/p>\n<h5 align=\"center\"><\/h5>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok I<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">\u00davodn\u00e9 ustanovenie<\/h5>\n<p style=\"text-align: center\">1.1 Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej len \u201e<em>VOP<\/em>\u201d) upravuj\u00fa vz\u0165ah medzi spolo\u010dnos\u0165ou\u00a0<strong>HOLLEN s.r.o.<\/strong>, so s\u00eddlom: Kosatcov\u00e1 24\/A, 841 07 Bratislava, I\u010cO: 35804505, I\u010c DPH: SK2020281813, zap\u00edsanou v Obchodnom registri Okresn\u00e9ho s\u00fadu Bratislava I, oddiel: Sro, vlo\u017eka \u010d.: 23309\/B (\u010falej len \u201e<strong><em>vykon\u00e1vate\u013e<\/em><\/strong>\u201d) a subjektom, ktor\u00fd si objedn\u00e1va jej slu\u017eby definovan\u00e9 v \u010dl\u00e1nku III t\u00fdchto VOP (\u010falej len \u201e<strong><em>zad\u00e1vate\u013e<\/em><\/strong>\u201d), s v\u00fdnimkou pr\u00edpadu, ke\u010f vykon\u00e1vate\u013e a zad\u00e1vate\u013e uzatvorili osobitn\u00fa zmluvu o poskytovan\u00ed slu\u017eieb, v ktorej pou\u017eitie t\u00fdchto VOP vyl\u00fa\u010dili.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok II<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Defin\u00edcie pojmov<\/h5>\n<p style=\"text-align: center\">2.1\u00a0<strong>Vykon\u00e1vate\u013e<\/strong>\u00a0&#8211; pr\u00e1vnick\u00e1 osoba, ktor\u00e1 poskytuje slu\u017eby pod\u013ea t\u00fdchto VOP (t. j. HOLLEN s.r.o.).<\/p>\n<p style=\"text-align: center\">2.2\u00a0<strong>Zad\u00e1vate\u013e\u00a0<\/strong>&#8211; pr\u00e1vnick\u00e1 osoba, ktor\u00e1 si od vykon\u00e1vate\u013ea objedn\u00e1va slu\u017eby pod\u013ea t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">2.3\u00a0<strong>Odberate\u013e\u00a0<\/strong>&#8211; pr\u00e1vnick\u00e1 osoba, ktorej s\u00fa ur\u010den\u00e9 komponenty, ktor\u00fdch sa t\u00fdka poskytovanie slu\u017eieb pod\u013ea t\u00fdchto VOP; odberate\u013e a zad\u00e1vate\u013e m\u00f4\u017ee, ale nemus\u00ed, by\u0165 t\u00e1 ist\u00e1 osoba.<\/p>\n<p style=\"text-align: center\">2.4\u00a0<strong>Komponent\u00a0<\/strong>&#8211; s\u00fa\u010diastka, tovar, polotovar, materi\u00e1l alebo ak\u00e1ko\u013evek ich kombin\u00e1cia, ktorej sa t\u00fdkaj\u00fa slu\u017eby poskytovan\u00e9 pod\u013ea t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">2.5\u00a0<strong>Objedn\u00e1vka<\/strong>\u00a0&#8211; dokument, ktor\u00fdm si zad\u00e1vate\u013e objedn\u00e1va konkr\u00e9tnu z\u00e1kazku a ktor\u00fd je vyhotoven\u00fd, doru\u010den\u00fd a podp\u00edsan\u00fd v s\u00falade s \u010dl\u00e1nkom IV t\u00fdchto VOP. Akcept\u00e1ciou objedn\u00e1vky zo strany vykon\u00e1vate\u013ea v s\u00falade s \u010dl\u00e1nkom IV t\u00fdchto VOP doch\u00e1dza k uzatvoreniu zmluvn\u00e9ho vz\u0165ahu medzi vykon\u00e1vate\u013eom a zad\u00e1vate\u013eom.<\/p>\n<p style=\"text-align: center\">2.6\u00a0<strong>Z\u00e1kazka\u00a0<\/strong>&#8211; slu\u017eba alebo s\u00fabor slu\u017eieb pod\u013ea t\u00fdchto VOP, ktor\u00e9 sa t\u00fdkaj\u00fa komponentov a s\u00fa poskytovan\u00e9 na z\u00e1klade jednej konkr\u00e9tnej objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">2.7\u00a0<strong>Osoba zodpovedn\u00e1 za pracovn\u00fd postup\u00a0<\/strong>&#8211; zodpovedn\u00e1 osoba na strane zad\u00e1vate\u013ea (zv\u00e4\u010d\u0161a pracovn\u00edk oddelenia kvality) ur\u010den\u00e1 pre pr\u00edslu\u0161n\u00fa z\u00e1kazku v objedn\u00e1vke; touto osobou m\u00f4\u017ee by\u0165 na z\u00e1klade rozhodnutia zad\u00e1vate\u013ea aj osoba odberate\u013ea, ktorej konanie v\u0161ak zav\u00e4zuje v zmysle t\u00fdchto VOP priamo zad\u00e1vate\u013ea.<\/p>\n<p style=\"text-align: center\">2.8\u00a0<strong>Zodpovedn\u00e1 osoba opr\u00e1vnen\u00e1 podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz<\/strong>\u00a0&#8211; ak\u00e1ko\u013evek osoba ur\u010den\u00e1 zad\u00e1vate\u013eom v objedn\u00e1vke, ktor\u00fa ur\u010dil na podp\u00edsanie pracovn\u00e9ho v\u00fdkazu.<\/p>\n<p style=\"text-align: center\">2.9\u00a0<strong>Pracovn\u00edci vykon\u00e1vate\u013ea<\/strong>\u00a0&#8211; zamestnanci alebo in\u00e9 spolupracuj\u00face osoby vykon\u00e1vate\u013ea (fyzick\u00e9 osoby &#8211; podnikatelia, pr\u00e1vnick\u00e9 osoby), resp. jeho subdod\u00e1vate\u013eov, ktor\u00ed zabezpe\u010duj\u00fa poskytovanie slu\u017eieb pod\u013ea t\u00fdchto VOP v mene vykon\u00e1vate\u013ea pre zad\u00e1vate\u013ea; s\u00fa nimi najm\u00e4 oper\u00e1tori, technici, rezidenti, koordin\u00e1tori.<\/p>\n<p style=\"text-align: center\">2.9.1\u00a0<strong>Technik<\/strong>\u00a0&#8211; zodpovedn\u00e1 osoba vykon\u00e1vate\u013ea, ur\u010den\u00e1 pre pr\u00edslu\u0161n\u00fa z\u00e1kazku v objedn\u00e1vke.<\/p>\n<p style=\"text-align: center\">2.10\u00a0<strong>Pracovn\u00fd postup<\/strong>\u00a0&#8211; k\u013e\u00fa\u010dov\u00fd prev\u00e1dzkov\u00fd p\u00edsomn\u00fd dokument obsahuj\u00faci detailn\u00fd popis jednotliv\u00fdch, na komponentoch realizovan\u00fdch, krokov, ktor\u00e9 s\u00fa predmetom realiz\u00e1cie z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">2.11\u00a0<strong>Pracovn\u00fd v\u00fdkaz<\/strong>\u00a0&#8211; dokument potvrdzuj\u00faci druh a rozsah poskytnut\u00fdch slu\u017eieb, ktor\u00fd je podkladom pre faktur\u00e1ciu.<\/p>\n<p style=\"text-align: center\">2.12\u00a0<strong>8D<\/strong> &#8211; be\u017en\u00e1 a v automobilovom priemysle \u0161tandardne pou\u017e\u00edvan\u00e1 met\u00f3da na zlep\u0161enie kvality vo v\u00fdrobe a k rie\u0161eniu r\u00f4znych probl\u00e9mov, vr\u00e1tane reklam\u00e1ci\u00ed.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok III<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Slu\u017eby<\/h5>\n<p style=\"text-align: center\">3.1 Slu\u017eby, ktor\u00e9 sa poskytuj\u00fa v s\u00falade s t\u00fdmito VOP, s\u00fa najm\u00e4:<\/p>\n<p style=\"text-align: center\">a) slu\u017eby v oblasti zabezpe\u010denia kvality produkcie a\/alebo procesov, ktor\u00e9 zah\u0155\u0148aj\u00fa najm\u00e4 kontrolu komponentov spojen\u00fa s triediacimi (tzv. sortovac\u00edmi) \u010dinnos\u0165ami a pr\u00edpadn\u00fdmi korek\u010dn\u00fdmi pr\u00e1cami a dodato\u010dn\u00fdmi \u00fapravami,<\/p>\n<p style=\"text-align: center\">b) ak\u00e9ko\u013evek \u010fal\u0161ie slu\u017eby s\u00favisiace so zabezpe\u010den\u00edm kvality komponentov, vr\u00e1tane podpory produkcie, dielensk\u00fdch pr\u00e1c, logistick\u00fdch a asisten\u010dn\u00fdch slu\u017eieb<\/p>\n<p style=\"text-align: center\">(\u010falej len \u201e<em>slu\u017eby<\/em>\u201d).<\/p>\n<p style=\"text-align: center\">3.2 Konkr\u00e9tny druh a rozsah poskytovan\u00fdch slu\u017eieb je ur\u010den\u00fd v zmluve\/objedn\u00e1vke.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok IV<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Objedn\u00e1vanie slu\u017eieb<\/h5>\n<p style=\"text-align: center\">4.1 Slu\u017eby pod\u013ea t\u00fdchto VOP s\u00fa poskytovan\u00e9 na z\u00e1klade samostatnej zmluvy alebo osobitn\u00fdch obojstranne potvrden\u00fdch objedn\u00e1vok, pri\u010dom v pr\u00edpade objedn\u00e1vky zmluvn\u00fd vz\u0165ah medzi vykon\u00e1vate\u013eom a zad\u00e1vate\u013eom vznikne vykon\u00e1vate\u013eov\u00fdm akceptovan\u00edm objedn\u00e1vky zad\u00e1vate\u013ea, vystavenej pod\u013ea t\u00fdchto VOP. S\u00fa\u010das\u0165ou zmluvn\u00e9ho vz\u0165ahu, ktor\u00fd vznik\u00e1 na z\u00e1klade predo\u0161lej vety s\u00fa aj tieto VOP.<\/p>\n<p style=\"text-align: center\">4.2 Objedn\u00e1vka mus\u00ed by\u0165 zachyten\u00e1 p\u00edsmom, a to bu\u010f v listinnej (papierovej alebo faxovej) alebo elektronickej podobe a mus\u00ed by\u0165 doru\u010dovan\u00e1:<\/p>\n<p style=\"text-align: center\">a) elektronickou cestou (najm\u00e4 formou emailu, pr\u00edlohou ktor\u00e9ho je scan papierov\u00e9ho vyhotovenia objedn\u00e1vky alebo elektronick\u00fd s\u00fabor podp\u00edsan\u00fd elektronick\u00fdm podpisom umo\u017e\u0148uj\u00facim jednozna\u010dn\u00fa a nezamenite\u013en\u00fa identifik\u00e1ciu osoby konaj\u00facej za zad\u00e1vate\u013ea),<\/p>\n<p style=\"text-align: center\">faxom alebo osobne.<\/p>\n<p style=\"text-align: center\">4.2.1 Objedn\u00e1vka mus\u00ed obsahova\u0165:<\/p>\n<p style=\"text-align: center\">a) ozna\u010denie komponentu alebo komponentov, ktor\u00e9 bud\u00fa predmetom poskytovania slu\u017eieb v r\u00e1mci z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">b) vymedzenie a popis objedn\u00e1van\u00fdch slu\u017eieb vr\u00e1tane definovania pr\u00edslu\u0161n\u00fdch merate\u013en\u00fdch jednotiek t\u00fdkaj\u00facich sa objedn\u00e1van\u00fdch slu\u017eieb (napr. mno\u017estvo, \u010das), pokia\u013e je to pri danej slu\u017ebe mo\u017en\u00e9,<\/p>\n<p style=\"text-align: center\">c) ur\u010denie miesta realiz\u00e1cie z\u00e1kazky (bod 6.1 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">d) ur\u010denie d\u00e1tumu za\u010datia realiz\u00e1cie z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">e) ur\u010denie konkr\u00e9tneho technika pre dan\u00fa z\u00e1kazku,<\/p>\n<p style=\"text-align: center\">f) ur\u010denie odmeny za objedn\u00e1van\u00e9 slu\u017eby,<\/p>\n<p style=\"text-align: center\">g) meno, priezvisko (a pr\u00edpadne aj funkciu) osoby podpisuj\u00facej objedn\u00e1vku za zad\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">h) prehl\u00e1senie zmluvn\u00fdch str\u00e1n, \u017ee tieto VOP s\u00fa s\u00fa\u010das\u0165ou zmluvn\u00e9ho vz\u0165ahu, ktor\u00fd vznikne na z\u00e1klade akceptovanej objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">4.2.2 Objedn\u00e1vka m\u00f4\u017ee obsahova\u0165 aj:<\/p>\n<p style=\"text-align: center\">a) ur\u010denie predpokladan\u00e9ho term\u00ednu ukon\u010denia poskytovania slu\u017eieb,<\/p>\n<p style=\"text-align: center\">b) ur\u010denie zodpovednej osoby opr\u00e1vnenej podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz,<\/p>\n<p style=\"text-align: center\">c) ur\u010denie osoby zodpovednej za pracovn\u00fd postup,<\/p>\n<p style=\"text-align: center\">d) ur\u010denie zodpovedn\u00e9ho pracovn\u00edka finan\u010dn\u00e9ho oddelenia zad\u00e1vate\u013ea vo veciach faktur\u00e1cie (osoba pr\u00edslu\u0161n\u00e1 zabezpe\u010di\u0165 \u00fahradu fakt\u00fary),<\/p>\n<p style=\"text-align: center\">e) po\u017eiadavku na zabezpe\u010denie vymedzen\u00fdch pom\u00f4cok vykon\u00e1vate\u013eom (bod 5.7 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">f) po\u017eiadavku na formu a frekvenciu poskytovania \u010diastkov\u00fdch v\u00fdkazov (bod 9.4 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">g) pracovn\u00fd postup (bod 5.1 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">h) ur\u010denie osobitn\u00e9ho druhu n\u00e1kladov, ktor\u00e9 zad\u00e1vate\u013e uhrad\u00ed vykon\u00e1vate\u013eovi (bod 11.4 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">i) \u010d\u00edslo objedn\u00e1vky,<\/p>\n<p style=\"text-align: center\">j) po\u017eiadavku na zaslanie papierovej fakt\u00fary,<\/p>\n<p style=\"text-align: center\">k) osobu, ktorej sa m\u00e1 doru\u010dova\u0165 elektronick\u00e1 fakt\u00fara (bod 12.3.1 t\u00fdchto VOP),<\/p>\n<p style=\"text-align: center\">l) pr\u00edpadn\u00e9 \u010fal\u0161ie po\u017eiadavky, podmienky a dohody (napr. po\u017eiadavka na faxov\u00fa komunik\u00e1ciu).<\/p>\n<p style=\"text-align: center\">4.2.3 V objedn\u00e1vke (alebo jej pr\u00edlohe) m\u00f4\u017ee by\u0165 ur\u010den\u00fdch aj viac os\u00f4b zodpovedn\u00fdch za pracovn\u00fd postup, pri\u010dom m\u00f4\u017ee by\u0165 ur\u010den\u00e9 aj vz\u00e1jomn\u00e9 rozdelenie ich jednotliv\u00fdch kompetenci\u00ed vypl\u00fdvaj\u00facich z t\u00fdchto VOP (napr. pr\u00e1vo na podpisovanie pracovn\u00e9ho postupu a jeho dodatkov, pr\u00e1vo kona\u0165 v r\u00e1mci reklama\u010dn\u00e9ho procesu a pod.).<\/p>\n<p style=\"text-align: center\">4.3 Na objedn\u00e1vky sa prednostne pou\u017e\u00edvaj\u00fa vykon\u00e1vate\u013eom vytvoren\u00e9 formul\u00e1re objedn\u00e1vok. Formul\u00e1r objedn\u00e1vky predvypln\u00ed na z\u00e1klade inform\u00e1ci\u00ed a podkladov dodan\u00fdch zad\u00e1vate\u013eom vykon\u00e1vate\u013e, ktor\u00fd ju n\u00e1sledne zasiela zad\u00e1vate\u013eovi. Zad\u00e1vate\u013e po doplnen\u00ed ch\u00fdbaj\u00facich \u00fadajov za\u0161le podp\u00edsan\u00fa z\u00e1v\u00e4zn\u00fa objedn\u00e1vku vykon\u00e1vate\u013eovi. Na vznik zmluvn\u00e9ho vz\u0165ahu sa vy\u017eaduje, aby objedn\u00e1vka bola vykon\u00e1vate\u013eom n\u00e1sledne akceptovan\u00e1 formou jej podp\u00edsania opr\u00e1vnenou osobou vykon\u00e1vate\u013ea (bod 10.1 t\u00fdchto VOP). Akceptovan\u00e1 objedn\u00e1vka sa (ako zmluva) st\u00e1va pre obe zmluvn\u00e9 strany z\u00e1v\u00e4znou a\u017e okamihom riadneho doru\u010denia akceptovanej (t. j. obomi zmluvn\u00fdmi stranami podp\u00edsanej) objedn\u00e1vky vykon\u00e1vate\u013eom zad\u00e1vate\u013eovi pod\u013ea bodu 4.6 t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">4.4 Vykon\u00e1vate\u013e m\u00f4\u017ee na z\u00e1klade vlastn\u00e9ho rozhodnutia akceptova\u0165 aj objedn\u00e1vku vystaven\u00fa inak, ako pod\u013ea bodu 4.3 t\u00fdchto VOP (najm\u00e4 objedn\u00e1vka vystaven\u00e1 pou\u017eit\u00edm vlastn\u00e9ho formul\u00e1ru zad\u00e1vate\u013ea) za predpokladu, \u017ee tak\u00e1to objedn\u00e1vka obsahuje najmenej povinn\u00e9 n\u00e1le\u017eitosti pod\u013ea bodu 4.2.1 t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">4.4.1 V pr\u00edpade , ak by v objedn\u00e1vke pod\u013ea bodu 4.4 t\u00fdchto VOP ch\u00fdbalo len prehl\u00e1senie pod\u013ea bodu 4.2.1 p\u00edsm. h) t\u00fdchto VOP, je vykon\u00e1vate\u013e opr\u00e1vnen\u00fd objedn\u00e1vku akceptova\u0165, pri\u010dom zmluvn\u00fd vz\u0165ah zalo\u017een\u00fd pod\u013ea bodu 4.4 t\u00fdchto VOP nadob\u00fada platnos\u0165 a \u00fa\u010dinnos\u0165 a\u017e momentom dodato\u010dn\u00e9ho prehl\u00e1senia pod\u013ea bodu 4.2.1 p\u00edsm. h) t\u00fdchto VOP, zachyten\u00e9ho p\u00edsmom (bod 4.2 t\u00fdchto VOP tu plat\u00ed obdobne); tak\u00e9to prehl\u00e1senie musia zmluvn\u00e9 strany urobi\u0165 najnesk\u00f4r pred za\u010dat\u00edm realiz\u00e1cie z\u00e1kazky, inak zmluva nevznikne.<\/p>\n<p style=\"text-align: center\">4.5 Objedn\u00e1vka zad\u00e1vate\u013ea sa pova\u017euje za riadne doru\u010den\u00fa v pr\u00edpade jej doru\u010denia vykon\u00e1vate\u013eovi:<\/p>\n<p style=\"text-align: center\">a) v listinnej podobe do r\u00fak opr\u00e1vnenej osoby vykon\u00e1vate\u013ea (bod 10.1 t\u00fdchto VOP) alebo<\/p>\n<p style=\"text-align: center\">b) faxom zaslan\u00fdm na \u010d\u00edslo uveden\u00e9 vo formul\u00e1ri objedn\u00e1vky zaslanom vykon\u00e1vate\u013eom zad\u00e1vate\u013eovi pod\u013ea druhej vety bodu 4.3 t\u00fdchto VOP alebo<\/p>\n<p style=\"text-align: center\">c) emailom zaslan\u00fdm i\/ na emailov\u00fa adresu technika, ktor\u00e1 je uveden\u00e1 vo formul\u00e1ri objedn\u00e1vky, ktor\u00fd bol doru\u010den\u00fd zad\u00e1vate\u013eovi v s\u00falade s druhou vetou bodu 4.3 t\u00fdchto VOP alebo ii\/ na rovnak\u00fa adresu vykon\u00e1vate\u013ea, z ktorej bol formul\u00e1r objedn\u00e1vky pod\u013ea druhej vety bodu 4.3 t\u00fdchto VOP odoslan\u00fd,<\/p>\n<p style=\"text-align: center\">d) v pr\u00edpade objedn\u00e1vky vystavenej pod\u013ea bodu 4.4 t\u00fdchto VOP faxom alebo emailom zaslan\u00fdm na adresu opr\u00e1vnenej osoby vykon\u00e1vate\u013ea (bod 10.1 t\u00fdchto VOP).<\/p>\n<p style=\"text-align: center\">4.6 Akceptovan\u00e1 objedn\u00e1vka sa pova\u017euje za riadne doru\u010den\u00fa v pr\u00edpade jej doru\u010denia:<\/p>\n<p style=\"text-align: center\">a) v listinnej podobe do r\u00fak akejko\u013evek kontaktnej osoby na strane zad\u00e1vate\u013ea alebo<\/p>\n<p style=\"text-align: center\">b) faxom zaslan\u00fdm na \u010d\u00edslo uveden\u00e9 v objedn\u00e1vke, podp\u00edsanej zad\u00e1vate\u013eom alebo<\/p>\n<p style=\"text-align: center\">c) emailom zaslan\u00fdm na v objedn\u00e1vke uveden\u00fd email osoby zad\u00e1vate\u013ea, ktor\u00e1 objedn\u00e1vku za zad\u00e1vate\u013ea podp\u00edsala alebo<\/p>\n<p style=\"text-align: center\">d) v pr\u00edpade objedn\u00e1vky pod\u013ea bodu 4.4 t\u00fdchto VOP faxom alebo emailom zaslan\u00fdm na \u010d\u00edslo\/emailov\u00fa adresu, z ktor\u00e9ho\/ej bola zo strany zad\u00e1vate\u013ea tak\u00e1to objedn\u00e1vka odoslan\u00e1.<\/p>\n<p style=\"text-align: center\">4.7 Vykon\u00e1vate\u013e nie je povinn\u00fd akceptova\u0165 z\u00e1v\u00e4zn\u00fa objedn\u00e1vku zad\u00e1vate\u013ea. V pr\u00edpade ak ned\u00f4jde k akceptovaniu z\u00e1v\u00e4znej objedn\u00e1vky a jej doru\u010deniu zad\u00e1vate\u013eovi v lehote 48 hod\u00edn od jej doru\u010denia vykon\u00e1vate\u013eovi, str\u00e1ca z\u00e1v\u00e4zn\u00e1 objedn\u00e1vka svoju platnos\u0165.<\/p>\n<p style=\"text-align: center\">4.8 V pr\u00edpade, ak d\u00f4jde po uzatvoren\u00ed zmluvy zmluvn\u00e9ho vz\u0165ahu pod\u013ea ustanoven\u00ed tohto \u010dl\u00e1nku zo strany zad\u00e1vate\u013ea k vystaveniu \u010fal\u0161ej objedn\u00e1vky na toto\u017en\u00fa slu\u017ebu, t\u00e1to sa pova\u017euje len za pr\u00e1vne nez\u00e1v\u00e4zn\u00fa objedn\u00e1vku vystaven\u00fa v\u00fdlu\u010dne pre intern\u00e9 potreby zad\u00e1vate\u013ea (napr. SAP ERP), a to aj v pr\u00edpade, ak vykon\u00e1vate\u013e tak\u00fato objedn\u00e1vku potvrd\u00ed, t. j. tak\u00e1to neskor\u0161ia objedn\u00e1vka nemen\u00ed ani nenahradzuje p\u00f4vodn\u00fd zmluvn\u00fd vz\u0165ah a pova\u017euje sa za v\u00fdlu\u010dne intern\u00fd dokument zad\u00e1vate\u013ea; to neplat\u00ed v pr\u00edpade explicitn\u00e9ho zru\u0161enia alebo explicitnej zmeny p\u00f4vodnej objedn\u00e1vky, pri\u010dom tak\u00e9to zru\u0161enie, resp. zmena objedn\u00e1vky sa mus\u00ed jednozna\u010dne a nespochybnite\u013ene priamo uvies\u0165 v neskor\u0161ej objedn\u00e1vke odkazom na p\u00f4vodn\u00e9 ustanovenia, ktor\u00e9 sa ru\u0161ia\/menia, pr\u00edpadne cel\u00fa p\u00f4vodn\u00fa objedn\u00e1vku identifikovan\u00fa konkr\u00e9tnym d\u00e1tumom (na zru\u0161enie predo\u0161lej objedn\u00e1vky teda neposta\u010duje len v\u0161eobecn\u00e9 ustanovenie o tom, \u017ee sa novou objedn\u00e1vkou nahr\u00e1dzaj\u00fa v\u0161etky doteraj\u0161ie dohody, ani \u017eiadne obdobn\u00e9 ustanovenie).<\/p>\n<p style=\"text-align: center\">4.9 Zmenu objedn\u00e1vky je mo\u017en\u00e9 uskuto\u010dni\u0165 najm\u00e4 vystaven\u00edm novej objedn\u00e1vky, pri\u010dom ustanovenia tohto \u010dl\u00e1nku sa pou\u017eij\u00fa obdobne, alebo aj dohodou zmluvn\u00fdch str\u00e1n o obsahu zmeny. Zmenu nasleduj\u00facich podmienok realiz\u00e1cie z\u00e1kazky je mo\u017en\u00e9 vykona\u0165 aj obojstrann\u00fdm ods\u00fahlasen\u00edm emailom:<\/p>\n<p style=\"text-align: center\">a) d\u013a\u017eky trvania z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">b) roz\u0161\u00edrenie z\u00e1kazky na \u010fal\u0161ie komponenty,<\/p>\n<p style=\"text-align: center\">c) obmedzenie celkov\u00e9ho objemu\/hodnoty z\u00e1kazky, a to aj smerom nahor (t. j. zv\u00fd\u0161enie),<\/p>\n<p style=\"text-align: center\">d) zmena\/roz\u0161\u00edrenie miesta realiz\u00e1cie z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">e) zmena\/zavedenie pr\u00edplatkov pod\u013ea t\u00fdchto VOP, ktor\u00e9 boli p\u00f4vodne vyl\u00fa\u010den\u00e9.<\/p>\n<p style=\"text-align: center\">4.9.1 Zmena objedn\u00e1vky mus\u00ed by\u0165 v ka\u017edom pr\u00edpade zachyten\u00e1 p\u00edsomne (listinou, emailom alebo faxom), pri\u010dom na dohodnutie obsahu zmeny je, tak na strane zad\u00e1vate\u013ea, ako aj vykon\u00e1vate\u013ea, opr\u00e1vnen\u00e1:<\/p>\n<p style=\"text-align: center\">a) osoba, ktor\u00e1 podp\u00edsala p\u00f4vodn\u00fa objedn\u00e1vku,<\/p>\n<p style=\"text-align: center\">b) osoba, ktor\u00e1 nahradila osobu uveden\u00fa v p\u00edsm. a) na funk\u010dnej poz\u00edcii, ktor\u00fa p\u00f4vodne zast\u00e1vala osoba uveden\u00e1 v p\u00edsm. a) alebo<\/p>\n<p style=\"text-align: center\">c) osoba nadriaden\u00e1 osob\u00e1m uveden\u00fdm v bodoch a) a b) (napr. nadriaden\u00fd mana\u017e\u00e9r, \u0161tatut\u00e1rny org\u00e1n a pod.).<\/p>\n<p style=\"text-align: center\">4.9.2 Novo dohodnut\u00e9 podmienky platia od momentu uveden\u00e9ho v objedn\u00e1vke; ak tak\u00fdto moment v objedn\u00e1vke uveden\u00fd nie je, tak od jej akceptovania vykon\u00e1vate\u013eom. Na dovtedaj\u0161ie slu\u017eby poskytovan\u00e9 v r\u00e1mci z\u00e1kazky sa aplikuj\u00fa ustanovenia predo\u0161lej objedn\u00e1vky, ak v novej objedn\u00e1vke nie je uveden\u00e9 inak.<\/p>\n<p style=\"text-align: center\">4.10 Ak sa v nasleduj\u00facich \u010dl\u00e1nkoch hovor\u00ed o objedn\u00e1vke, mysl\u00ed sa \u0148ou akceptovan\u00e1 objedn\u00e1vka v zmysle ustanoven\u00ed tohto \u010dl\u00e1nku, ktorou je zalo\u017een\u00fd zmluvn\u00fd vz\u0165ah medzi vykon\u00e1vate\u013eom a zad\u00e1vate\u013eom, pr\u00edpadne aj samostatn\u00e1 zmluva, v ktorej sa dohodla aplik\u00e1cia t\u00fdchto VOP.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok V<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Vykon\u00e1vanie z\u00e1kazky<\/h5>\n<p style=\"text-align: center\">5.1 Detailn\u00fd popis sp\u00f4sobu realiz\u00e1cie ka\u017edej z\u00e1kazky mus\u00ed by\u0165 uveden\u00fd v pracovnom postupe, vypracovanom a podp\u00edsanom technikom a aj osobou zodpovednou za pracovn\u00fd postup, ak pracovn\u00fd postup netvor\u00ed u\u017e pr\u00edlohu objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">5.2 Na z\u00e1klade pracovn\u00e9ho postupu zodpovedn\u00fd pracovn\u00edk vykon\u00e1vate\u013ea (najm\u00e4 technik) koordinuje realiz\u00e1ciu z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">5.3 Pr\u00edpadn\u00e9 zmeny pracovn\u00e9ho postupu musia by\u0165 vykonan\u00e9 i\/ dodatkom k pracovn\u00e9mu postupu alebo ii\/ vypracovan\u00edm aktualizovan\u00e9ho \u00fapln\u00e9ho znenia pracovn\u00e9ho postupu. Zmena pod\u013ea predo\u0161lej vety mus\u00ed by\u0165 p\u00edsomn\u00e1 a mus\u00ed by\u0165 podp\u00edsan\u00e1 technikom a osobou zodpovednou za pracovn\u00fd postup. V dodatku, resp. aktualizovanom znen\u00ed pod\u013ea prvej vety, mus\u00ed by\u0165 uveden\u00fd popis zmeny a presn\u00fd \u010dasov\u00fd \u00fadaj o tom, kedy bola zmena prijat\u00e1, resp. od kedy m\u00e1 by\u0165 \u00fa\u010dinn\u00e1.<\/p>\n<p style=\"text-align: center\">5.4 Za \u00fa\u010delom riadneho vykonania z\u00e1kazky sa vykon\u00e1vate\u013e zav\u00e4zuje, \u017ee zabezpe\u010d\u00ed dostato\u010dn\u00fd po\u010det pracovn\u00edkov vykon\u00e1vate\u013ea (s potrebn\u00fdmi schopnos\u0165ami, znalos\u0165ami, v\u00fdkonnos\u0165ou a zru\u010dnos\u0165ami pre dan\u00fa z\u00e1kazku), ktor\u00ed bud\u00fa zabezpe\u010dova\u0165 realiz\u00e1ciu z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">5.5 Technik je zodpovednou osobou vykon\u00e1vate\u013ea vo veciach t\u00fdkaj\u00facich sa z\u00e1kazky, pri\u010dom najm\u00e4:<\/p>\n<p style=\"text-align: center\">a) zodpoved\u00e1 za plnenie a realiz\u00e1ciu z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">b) v s\u00falade s t\u00fdmito VOP sa spolupodie\u013ea na vypracovan\u00ed pracovn\u00e9ho postupu a za vykon\u00e1vate\u013ea tento podpisuje (vr\u00e1tane dodatkov k nemu), ak tieto VOP neur\u010duj\u00fa inak,<\/p>\n<p style=\"text-align: center\">c) vyprac\u00fava pracovn\u00e9 v\u00fdkazy a \u010diastkov\u00e9 v\u00fdkazy,<\/p>\n<p style=\"text-align: center\">d) vykon\u00e1va \u010dinnosti v r\u00e1mci zabezpe\u010denia kvality poskytovan\u00fdch slu\u017eieb a reklama\u010dn\u00e9ho procesu v zmysle \u010dl\u00e1nku XIII t\u00fdchto VOP,<\/p>\n<p style=\"text-align: center\">e) je kontaktnou osobou vykon\u00e1vate\u013ea, prij\u00edmaj\u00facou ak\u00e9ko\u013evek n\u00e1vrhy, pripomienky alebo po\u017eiadavky, t\u00fdkaj\u00face sa z\u00e1kazky; mus\u00ed by\u0165 bezodkladne informovan\u00fd o ak\u00fdchko\u013evek organiza\u010dn\u00fdch zmen\u00e1ch t\u00fdkaj\u00facich sa realiz\u00e1cie z\u00e1kazky alebo prek\u00e1\u017ekach br\u00e1niacich jej riadnej a v\u010dasnej realiz\u00e1cii,<\/p>\n<p style=\"text-align: center\">f) kontaktuje osobu zodpovedn\u00fa za pracovn\u00fd postup kedyko\u013evek je to potrebn\u00e9, najm\u00e4 v\u0161ak kv\u00f4li vy\u017eiadaniu potrebnej s\u00fa\u010dinnosti.<\/p>\n<p style=\"text-align: center\">5.6 V pr\u00edpade, \u017ee sa zad\u00e1vate\u013e a vykon\u00e1vate\u013e nedohodli inak, vykon\u00e1vate\u013e si zabezpe\u010d\u00ed na realiz\u00e1ciu z\u00e1kazky z\u00e1kladn\u00e9 pom\u00f4cky a vybavenie, n\u00e1radie a pracovn\u00fd materi\u00e1l (napr. zna\u010dkova\u010de, n\u00e1lepky, identifika\u010dn\u00e9 \u0161t\u00edtky, per\u00e1, papier, formul\u00e1re, p\u00e1sky a \u010fal\u0161\u00ed spotrebn\u00fd materi\u00e1l), ako aj prostriedky pre zabezpe\u010denie bezpe\u010dnosti a ochrany zdravia pri pr\u00e1ci v be\u017enom rozsahu a spotrebe (\u010falej spolu len \u201e<em>z\u00e1kladn\u00e9 pracovn\u00e9 pom\u00f4cky<\/em>\u201d).<\/p>\n<p style=\"text-align: center\">5.7 Vykon\u00e1vate\u013e a zad\u00e1vate\u013e sa m\u00f4\u017eu dohodn\u00fa\u0165, \u017ee vykon\u00e1vate\u013e si zabezpe\u010d\u00ed aj \u010fal\u0161ie pracovn\u00e9 pom\u00f4cky alebo n\u00e1stroje, ako napr. pracovn\u00e9 stoly, osvetlenie, viazacie n\u00e1radie a pod. (\u010falej len \u201e<em>nad\u0161tandardn\u00e9 pom\u00f4cky<\/em>\u201d); v opa\u010dnom pr\u00edpade tieto zabezpe\u010duje zad\u00e1vate\u013e. Pr\u00edslu\u0161n\u00e1 dohoda s presn\u00fdm vymedzen\u00edm nad\u0161tandardn\u00fdch pom\u00f4cok, ktor\u00e9 maj\u00fa by\u0165 zabezpe\u010den\u00e9, mus\u00ed by\u0165 uveden\u00e1 v objedn\u00e1vke, pr\u00edpadne nesk\u00f4r zachyten\u00e1 p\u00edsomne.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok VI<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Miesto realiz\u00e1cie z\u00e1kazky<\/h5>\n<p style=\"text-align: center\">6.1 Slu\u017eby pod\u013ea t\u00fdchto VOP s\u00fa poskytovan\u00e9 najm\u00e4 v priestoroch zad\u00e1vate\u013ea alebo v priestoroch odberate\u013ea alebo v priestoroch vykon\u00e1vate\u013ea. Presn\u00e9 miesto realiz\u00e1cie z\u00e1kazky a pr\u00edpadn\u00e9 n\u00e1klady s n\u00edm spojen\u00e9 je potrebn\u00e9 \u0161pecifikova\u0165 v objedn\u00e1vke.<\/p>\n<p style=\"text-align: center\">6.2 Zad\u00e1vate\u013e je povinn\u00fd zabezpe\u010di\u0165 pracovn\u00edkom vykon\u00e1vate\u013ea realizuj\u00facim pr\u00edslu\u0161n\u00fa z\u00e1kazku, pr\u00edstup do miesta realiz\u00e1cie z\u00e1kazky, ak sa toto nach\u00e1dza u zad\u00e1vate\u013ea, odberate\u013ea alebo u tretej osoby a poskytn\u00fa\u0165 im na ten \u00fa\u010del ak\u00e9ko\u013evek potrebn\u00e9 prostriedky (identifika\u010dn\u00e9 karty, \u010dipy, visa\u010dky a pod.).<\/p>\n<p style=\"text-align: center\">6.3 Zad\u00e1vate\u013e je povinn\u00fd zabezpe\u010di\u0165 vhodn\u00e9 priestory pre poskytovanie slu\u017eieb, ako aj pre \u010dinnosti s\u00favisiace s poskytovan\u00edm slu\u017eieb (napr. dovoz a odvoz materi\u00e1lu) a adekv\u00e1tne vybavenie t\u00fdchto priestorov umo\u017e\u0148uj\u00face efekt\u00edvne poskytovanie slu\u017eieb.<\/p>\n<p style=\"text-align: center\">6.4 Zad\u00e1vate\u013e zodpoved\u00e1 za to, \u017ee miesto realiz\u00e1cie z\u00e1kazky sp\u013a\u0148a v\u0161etky po\u017eiadavky stanoven\u00e9 pr\u00edslu\u0161n\u00fdmi pr\u00e1vnymi predpismi, najm\u00e4 upravuj\u00facimi bezpe\u010dnos\u0165 a ochranu zdravia pri pr\u00e1ci a po\u017eiarnu ochranu.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok VII<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">\u010cas realiz\u00e1cie z\u00e1kazky<\/h5>\n<p style=\"text-align: center\">7.1 Vykon\u00e1vate\u013e sa zav\u00e4zuje zabezpe\u010di\u0165 za\u010diatok realiz\u00e1cie z\u00e1kazky v \u010dase dohodnutom v objedn\u00e1vke, inak v obvyklom \u010dase s prihliadnut\u00edm na vzdialenos\u0165 a dostupnos\u0165 miesta realiz\u00e1cie z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">7.1.1 Predpokladom dodr\u017eania za\u010diatku realiz\u00e1cie z\u00e1kazky zo strany vykon\u00e1vate\u013ea je poskytnutie v\u0161etkej nevyhnutnej s\u00fa\u010dinnosti zo strany zad\u00e1vate\u013ea pod\u013ea \u010dl\u00e1nku VIII t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">7.2 Po\u010det hod\u00edn poskytovania slu\u017eieb bude priebe\u017ene zaznamen\u00e1van\u00fd do pracovn\u00e9ho v\u00fdkazu, ktor\u00fd vyprac\u00fava technik a potvrdzuje ho zodpovedn\u00e1 osoba opr\u00e1vnen\u00e1 podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz.<\/p>\n<p style=\"text-align: center\">7.3 Do \u010dasu poskytovania slu\u017eieb, ktor\u00fd bude zaznamenan\u00fd v pracovnom v\u00fdkaze, sa zapo\u010d\u00edtava aj \u010das potrebn\u00fd na:<\/p>\n<p style=\"text-align: center\">a) mana\u017eovanie a v\u00fdkon logistick\u00e9ho presunu materi\u00e1lu,<\/p>\n<p style=\"text-align: center\">b) baliace pr\u00e1ce a s nimi s\u00favisiace organiza\u010dn\u00e9 \u00fakony (napr. zabezpe\u010denie dodr\u017eiavania baliaceho predpisu),<\/p>\n<p style=\"text-align: center\">c) obozn\u00e1menie technika a ostatn\u00fdch pracovn\u00edkov vykon\u00e1vate\u013ea s intern\u00fdmi predpismi miesta realiz\u00e1cie z\u00e1kazky a ich pr\u00edpadn\u00fdmi zmenami,<\/p>\n<p style=\"text-align: center\">d) prestoje nezavinen\u00e9 pracovn\u00edkmi vykon\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">e) doby zodpovedaj\u00facej d\u013a\u017eke prest\u00e1vok v pr\u00e1ci stanovenej z\u00e1konom (napr. obedn\u00e1 prest\u00e1vka),<\/p>\n<p style=\"text-align: center\">f) organiza\u010dn\u00e9 zabezpe\u010denie z\u00e1kazky (vr\u00e1tane stretnut\u00ed s pr\u00edslu\u0161n\u00fdmi oddeleniami za \u00fa\u010delom realiz\u00e1cie z\u00e1kazky),<\/p>\n<p style=\"text-align: center\">g) zabezpe\u010denie \u010diastkov\u00fdch v\u00fdkazov (bod 9.4 t\u00fdchto VOP), hl\u00e1sen\u00ed a kone\u010dnej dokument\u00e1cie z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">h) zabezpe\u010denie potrebnej fotodokument\u00e1cie (napr. z d\u00f4vodu zachytenia kvality kontrolovan\u00fdch komponentov alebo in\u00fdch dielov).<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok VIII<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">S\u00fa\u010dinnos\u0165 zad\u00e1vate\u013ea<\/h5>\n<p style=\"text-align: center\">8.1 Zad\u00e1vate\u013e je povinn\u00fd v s\u00favislosti s realiz\u00e1ciou z\u00e1kazky poskytn\u00fa\u0165 vykon\u00e1vate\u013eovi v\u0161etku potrebn\u00fa s\u00fa\u010dinnos\u0165 spo\u010d\u00edvaj\u00facu najm\u00e4:<\/p>\n<p style=\"text-align: center\">a) v poskytnut\u00ed v\u0161etk\u00fdch odborn\u00fdch technick\u00fdch inform\u00e1ci\u00ed potrebn\u00fdch pre riadne poskytnutie slu\u017eieb,<\/p>\n<p style=\"text-align: center\">b) v poskytnut\u00ed komponentov, ktor\u00e9 maj\u00fa by\u0165 predmetom poskytovania slu\u017eieb, resp. umo\u017eneniu pr\u00edstupu k nim,<\/p>\n<p style=\"text-align: center\">c) v zabezpe\u010den\u00ed pr\u00edstupu do miesta realiz\u00e1cie z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">d) v zabezpe\u010den\u00ed pracovn\u00e9ho prostredia, ktor\u00e9 je v s\u00falade s pr\u00edslu\u0161n\u00fdmi pr\u00e1vnymi predpismi upravuj\u00facimi bezpe\u010dnos\u0165 a ochranu zdravia pri pr\u00e1ci,<\/p>\n<p style=\"text-align: center\">e) v poskytnut\u00ed potrebn\u00fdch dodato\u010dn\u00fdch pokynov a spresnen\u00ed po\u017eiadaviek t\u00fdkaj\u00facich sa konkr\u00e9tnej z\u00e1kazky,<\/p>\n<p style=\"text-align: center\">f) v zabezpe\u010den\u00ed pracovn\u00fdch pom\u00f4cok, n\u00e1strojov a \u010fal\u0161ieho vybavenia, ktor\u00e9 nezabezpe\u010duje vykon\u00e1vate\u013e,<\/p>\n<p style=\"text-align: center\">g) v poskytnut\u00ed \u010fal\u0161ej s\u00fa\u010dinnosti vypl\u00fdvaj\u00facej z ustanoven\u00ed t\u00fdchto VOP (napr. body 5.1, 6.3, 7.2),<\/p>\n<p style=\"text-align: center\">h) v poskytnut\u00ed v\u0161etkej potrebnej, najm\u00e4 dodato\u010dne vy\u017eiadanej, s\u00fa\u010dinnosti.<\/p>\n<p style=\"text-align: center\">8.2 V pr\u00edpade, \u017ee zad\u00e1vate\u013e neposkytne vykon\u00e1vate\u013eovi potrebn\u00fa s\u00fa\u010dinnos\u0165 pod\u013ea predch\u00e1dzaj\u00faceho bodu, vykon\u00e1vate\u013e je opr\u00e1vnen\u00fd preru\u0161i\u0165 poskytovanie slu\u017eieb.<\/p>\n<p style=\"text-align: center\">8.3 V pr\u00edpade, \u017ee v d\u00f4sledku neposkytnutia potrebnej s\u00fa\u010dinnosti zad\u00e1vate\u013eom bude poskytovanie slu\u017eieb preru\u0161en\u00e9, po dobu trvania ome\u0161kania s poskytovan\u00edm s\u00fa\u010dinnosti pod\u013ea bodu 8.2 t\u00fdchto VOP vykon\u00e1vate\u013e nie je v ome\u0161kan\u00ed s plnen\u00edm svojich povinnost\u00ed a nezodpoved\u00e1 za ak\u00fako\u013evek \u0161kodu, ktor\u00e1 v pr\u00ed\u010dinnej s\u00favislosti s tak\u00fdmto preru\u0161en\u00edm vznikne; \u010das preru\u0161enia poskytovania slu\u017eieb sa v takom pr\u00edpade pova\u017euje za prestoj nezavinen\u00fd pracovn\u00edkmi vykon\u00e1vate\u013ea pod\u013ea bodu 7.3 p\u00edsm. d) t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">8.4 Ak zad\u00e1vate\u013e neuvedie v objedn\u00e1vke zodpovedn\u00e9ho pracovn\u00edka finan\u010dn\u00e9ho oddelenia zad\u00e1vate\u013ea vo veciach faktur\u00e1cie, je ho povinn\u00fd ozn\u00e1mi\u0165 vykon\u00e1vate\u013eovi preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom v lehote 10 dn\u00ed odo d\u0148a podp\u00edsania objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">8.5 Ustanovenia tohto \u010dl\u00e1nku sa primerane vz\u0165ahuj\u00fa aj na odberate\u013ea (pr\u00edpadne aj in\u00fa tretiu osobu), pokia\u013e sa z\u00e1kazka realizuje v jeho priestoroch alebo s komponentami, ktor\u00e9 m\u00e1 vo svojej dispoz\u00edcii odberate\u013e; v tak\u00fdchto pr\u00edpadoch m\u00e1 zad\u00e1vate\u013e povinnos\u0165 zabezpe\u010di\u0165 poskytovanie s\u00fa\u010dinnosti zo strany odberate\u013ea (resp. inej tretej osoby) v nevyhnutnom rozsahu (najm\u00e4 pod\u013ea ustanoven\u00ed tohto \u010dl\u00e1nku) a za pr\u00edpadn\u00e9 neposkytnutie s\u00fa\u010dinnosti odberate\u013eom zodpoved\u00e1 rovnako, ako keby s\u00fa\u010dinnos\u0165 neposkytol s\u00e1m.<\/p>\n<p style=\"text-align: center\">8.6 V pr\u00edpade, \u017ee sa z\u00e1kazka t\u00fdka komponentu, ktor\u00fd sa v r\u00e1mci automobilov\u00e9ho priemyslu pova\u017euje za bezpe\u010dnostn\u00fd diel alebo diel so \u0161pecifick\u00fdmi charakteristikami (napr. bezpe\u010dnostn\u00fdmi znakmi), zvy\u010dajne aj osobitne ozna\u010den\u00fd, alebo ozna\u010den\u00fd v dokument\u00e1cii, napr. D\/TLD alebo ESD (\u010falej len \u201e<em>bezpe\u010dnostn\u00fd diel<\/em>\u201c), je zad\u00e1vate\u013e povinn\u00fd na t\u00fato skuto\u010dnos\u0165 vykon\u00e1vate\u013ea osobitne a preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom upozorni\u0165 (napr. v objedn\u00e1vke, pracovnom postupe a pod.) a zoh\u013eadni\u0165 t\u00fato skuto\u010dnos\u0165 v pracovnom postupe, tak, aby pracovn\u00fd postup zodpovedal skuto\u010dnosti, \u017ee sa manipuluje s bezpe\u010dnostn\u00fdm dielom. V pr\u00edpade, \u017ee zad\u00e1vate\u013e vykon\u00e1vate\u013ea s touto skuto\u010dnos\u0165ou neobozn\u00e1mi, tak komponent sa na \u00fa\u010dely z\u00e1kazky nepova\u017euje za tak\u00fdto bezpe\u010dnostn\u00fd diel a vykon\u00e1vate\u013e nezodpoved\u00e1 za n\u00e1sledky, ktor\u00e9 z toho m\u00f4\u017eu vznikn\u00fa\u0165 (napr. nespr\u00e1vna manipul\u00e1cia alebo uskladnenie) a zad\u00e1vate\u013e ani nie je opr\u00e1vnen\u00fd uplat\u0148ova\u0165 si vo\u010di vykon\u00e1vate\u013eovi n\u00e1roky maj\u00face p\u00f4vod alebo s\u00favis s t\u00fdm, \u017ee v skuto\u010dnosti i\u0161lo o bezpe\u010dnostn\u00fd diel. Za nedostatky pracovn\u00e9ho postupu t\u00fdkaj\u00face sa manipul\u00e1cie s bezpe\u010dnostn\u00fdm dielom zodpoved\u00e1 v\u00fdlu\u010dne zad\u00e1vate\u013e.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok IX<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Pracovn\u00fd v\u00fdkaz a \u010diastkov\u00e9 v\u00fdkazy<\/h5>\n<p style=\"text-align: center\">9.1 Technik vyhotov\u00ed o poskytnut\u00fdch slu\u017eb\u00e1ch pracovn\u00fd v\u00fdkaz.<\/p>\n<p style=\"text-align: center\">9.1.1 Pracovn\u00fd v\u00fdkaz mus\u00ed obsahova\u0165 po\u010det hod\u00edn poskytovania slu\u017eieb v\u0161etk\u00fdmi pracovn\u00edkmi vykon\u00e1vate\u013ea alebo po\u010det in\u00fdch merate\u013en\u00fdch jednotiek poskytovania slu\u017eby, pokia\u013e boli definovan\u00e9 v objedn\u00e1vke (bod 4.2.1 p\u00edsm. b) t\u00fdchto VOP).<\/p>\n<p style=\"text-align: center\">9.1.2 Pracovn\u00fd v\u00fdkaz m\u00f4\u017ee obsahova\u0165:<\/p>\n<p style=\"text-align: center\">a) zoznam a mno\u017estvo komponentov, ktor\u00e9 boli predmetom poskytovania slu\u017eieb a\/alebo druh poskytnut\u00fdch slu\u017eieb,<\/p>\n<p style=\"text-align: center\">b) \u00fadaj o mno\u017estve zisten\u00fdch chybn\u00fdch komponentov a o mno\u017estve opraven\u00fdch komponentov,<\/p>\n<p style=\"text-align: center\">c) po\u010det pracovn\u00edkov vykon\u00e1vate\u013ea, ktor\u00ed poskytovali slu\u017eby,<\/p>\n<p style=\"text-align: center\">d) odmenu za poskytnut\u00e9 slu\u017eby,<\/p>\n<p style=\"text-align: center\">e) in\u00e9 skuto\u010dnosti, na ktor\u00fdch sa preuk\u00e1zate\u013ene dohodn\u00fa technik a osoba zodpovedn\u00e1 za pracovn\u00fd postup, alebo osoba opr\u00e1vnen\u00e1 podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz.<\/p>\n<p style=\"text-align: center\">9.2 Pracovn\u00fd v\u00fdkaz bude vyhotoven\u00fd po zrealizovan\u00ed z\u00e1kazky alebo po skon\u010den\u00ed ucelen\u00e9ho obdobia (napr. t\u00fd\u017ede\u0148, 2-t\u00fd\u017ed\u0148ov\u00e9 obdobie alebo mesiac, a to najm\u00e4 v pr\u00edpade, ak z\u00e1kazka trv\u00e1 dlh\u0161ie ako 14 dn\u00ed). Frekvenciu vyhotovovania pracovn\u00fdch v\u00fdkazov ur\u010duje vykon\u00e1vate\u013e, pokia\u013e frekvencia nie je definovan\u00e1 v objedn\u00e1vke. Po preuk\u00e1zate\u013enej dohode medzi zad\u00e1vate\u013eom a vykon\u00e1vate\u013eom m\u00f4\u017ee by\u0165 pracovn\u00fd v\u00fdkaz vystavovan\u00fd aj v in\u00fdch obojstranne ods\u00fahlasen\u00fdch term\u00ednoch.<\/p>\n<p style=\"text-align: center\">9.3 Podkladom faktur\u00e1cie je pracovn\u00fd v\u00fdkaz potvrden\u00fd zodpovednou osobou opr\u00e1vnenou podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz (bod 4.2.2 p\u00edsm. b) t\u00fdchto VOP); v pr\u00edpade, ak v objedn\u00e1vke zad\u00e1vate\u013e tak\u00fato osobu neur\u010dil, za zad\u00e1vate\u013ea potvrdzuje podpisom pracovn\u00fd v\u00fdkaz osoba pod\u013ea bodu 10.3 t\u00fdchto VOP. Osoba na strane zad\u00e1vate\u013ea, ktor\u00e1 potvrdzuje pracovn\u00fd v\u00fdkaz, je povinn\u00e1 pri svojom podpise uv\u00e1dza aj svoje meno a priezvisko a tie\u017e svoju pracovn\u00fa poz\u00edciu, resp. funk\u010dn\u00e9 zaradenie. Osoba na strane zad\u00e1vate\u013ea, ktor\u00e1 m\u00e1 v zmysle intern\u00fdch kompetenci\u00ed zad\u00e1vate\u013ea potvrdi\u0165 pracovn\u00fd v\u00fdkaz zostaven\u00fd vykon\u00e1vate\u013eom, je povinn\u00e1 v lehote 5 dn\u00ed odo d\u0148a, kedy zad\u00e1vate\u013e obdr\u017e\u00ed pracovn\u00fd v\u00fdkaz, tento bu\u010f potvrdi\u0165 alebo pripomienkova\u0165, a to formou elektronickej spr\u00e1vy, papierovou formou alebo faxom. Ak zad\u00e1vate\u013e pracovn\u00fd v\u00fdkaz v uvedenej lehote nepripomienkuje, pova\u017euje sa pracovn\u00fd v\u00fdkaz za schv\u00e1len\u00fd, a to aj v pr\u00edpade, ak ho v uvedenej lehote ani neschv\u00e1lil (t. j. plat\u00ed fikcia schv\u00e1lenia). Pracovn\u00fd v\u00fdkaz sa rovnako pova\u017euje za schv\u00e1len\u00fd, ak vykon\u00e1vate\u013e zapracuje riadne v\u0161etky pripomienky zad\u00e1vate\u013ea, a to momentom zaslania takto spracovan\u00e9ho nov\u00e9ho pracovn\u00e9ho v\u00fdkazu.<\/p>\n<p style=\"text-align: center\">9.4 Vykon\u00e1vate\u013e m\u00f4\u017ee na z\u00e1klade po\u017eiadavky zad\u00e1vate\u013ea vyprac\u00fava\u0165 aj \u010diastkov\u00e9 v\u00fdkazy, ktor\u00e9 bud\u00fa obsahova\u0165 \u00fadaje vy\u017eiadan\u00e9 zad\u00e1vate\u013eom, v n\u00edm zvolenej forme a\/alebo periodicite; povinnos\u0165 vyprac\u00fava\u0165 tak\u00e9to \u010diastkov\u00e9 v\u00fdkazy v\u0161ak m\u00e1 len ak je t\u00e1to skuto\u010dnos\u0165 zachyten\u00e1 v objedn\u00e1vke (bod 4.2.2 p\u00edsm. f) t\u00fdchto VOP). \u010ciastkov\u00e9 v\u00fdkazy nie s\u00fa podkladom pre faktur\u00e1ciu a sl\u00fa\u017eia iba pre potreby zad\u00e1vate\u013ea.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok X<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Opr\u00e1vnen\u00e9 osoby<\/h5>\n<p style=\"text-align: center\">10.1 Osobami vykon\u00e1vate\u013ea opr\u00e1vnen\u00fdmi na podp\u00edsanie objedn\u00e1vky s\u00fa:<\/p>\n<p style=\"text-align: center\">a) \u0161tatut\u00e1rny z\u00e1stupca vykon\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">b) prokurista vykon\u00e1vate\u013ea, ak je vymenovan\u00fd,<\/p>\n<p style=\"text-align: center\">c) riadite\u013e pobo\u010dky vykon\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">d) technici,<\/p>\n<p style=\"text-align: center\">a to ka\u017ed\u00fd samostatne.<\/p>\n<p style=\"text-align: center\">10.2 V pr\u00edpade, ak zad\u00e1vate\u013e v objedn\u00e1vke neur\u010d\u00ed konkr\u00e9tnu osobou zodpovedn\u00fa za pracovn\u00fd postup, vo veciach vyhraden\u00fdch t\u00fdmito VOP osobe zodpovednej za pracovn\u00fd postup je opr\u00e1vnen\u00fd v mene zad\u00e1vate\u013ea kona\u0165 ka\u017ed\u00fd pracovn\u00edk zad\u00e1vate\u013ea (najm\u00e4 zamestnanec, pr\u00edp. spolupracuj\u00faca osoba), pr\u00edpadne aj odberate\u013ea alebo aj inej tretej osoby na strane zad\u00e1vate\u013ea, pokia\u013e sa t\u00e1to tretia osoba z\u00fa\u010dast\u0148uje z\u00e1kazky akt\u00edvne (napr. spolupr\u00e1ca) alebo pas\u00edvne (napr. kontrola, prevzatie v\u00fdsledku z\u00e1kazky). Vykon\u00e1vate\u013e v takomto pr\u00edpade nie je povinn\u00fd sk\u00fama\u0165, \u010di tak\u00fdto pracovn\u00edk neprekra\u010duje svoju pr\u00e1vomoc; konanie tak\u00e9hoto pracovn\u00edka zav\u00e4zuje zad\u00e1vate\u013ea v plnom rozsahu, okrem pr\u00edpadu, ak sa preuk\u00e1\u017ee, \u017ee vykon\u00e1vate\u013e o prekro\u010den\u00ed pr\u00e1vomoci jednozna\u010dne vedel a zad\u00e1vate\u013ea o tejto skuto\u010dnosti neinformoval bez zbyto\u010dn\u00e9ho odkladu po takomto svojom zisten\u00ed.<\/p>\n<p style=\"text-align: center\">10.2.1 Zad\u00e1vate\u013e je opr\u00e1vnen\u00fd, preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom, kedyko\u013evek ozn\u00e1mi\u0165 vykon\u00e1vate\u013eovi ch\u00fdbaj\u00face kontaktn\u00e9 \u00fadaje pr\u00edslu\u0161nej osoby zodpovednej za pracovn\u00fd postup, ako aj ozn\u00e1mi\u0165 zmenu t\u00fdchto \u00fadajov; z ozn\u00e1menia mus\u00ed by\u0165 zrejm\u00e9, kto ho v mene zad\u00e1vate\u013ea urobil.<\/p>\n<p style=\"text-align: center\">10.3 Ustanovenia bodu 10.2 t\u00fdchto VOP sa obdobne vz\u0165ahuj\u00fa aj na zodpovedn\u00fa osobu opr\u00e1vnen\u00fa podp\u00edsa\u0165 pracovn\u00fd v\u00fdkaz (bod 4.2.2 p\u00edsm. b) t\u00fdchto VOP), ak nie je ur\u010den\u00e1 v objedn\u00e1vke.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok XI<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Odmena za poskytnut\u00e9 slu\u017eby<\/h5>\n<p style=\"text-align: center\">11.1 Zad\u00e1vate\u013e sa zav\u00e4zuje za poskytnut\u00e9 slu\u017eby vykon\u00e1vate\u013eovi zaplati\u0165 odmenu vo v\u00fd\u0161ke, ktor\u00e1 bola dohodnut\u00e1 v objedn\u00e1vke s pr\u00edpadn\u00fdmi pr\u00edplatkami a n\u00e1kladmi, ktor\u00e9 vypl\u00fdvaj\u00fa z t\u00fdchto VOP, ak v objedn\u00e1vke nebolo dohodnut\u00e9 inak.<\/p>\n<p style=\"text-align: center\">11.2 K odmene bude pripo\u010d\u00edtan\u00e1 pr\u00edslu\u0161n\u00e1 z\u00e1konn\u00e1 sadzba DPH. Odmena bude fakturovan\u00e1 pod\u013ea skuto\u010dn\u00e9ho po\u010dtu hod\u00edn a\/alebo in\u00fdch merate\u013en\u00fdch jednotiek (bod 4.2.1 p\u00edsm. b) t\u00fdchto VOP) poskytovania slu\u017eieb uveden\u00e9ho v potvrdenom pracovnom v\u00fdkaze v s\u00falade s ustanoveniami tohto \u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">11.3 Pr\u00edplatky k z\u00e1kladnej hodinovej odmene dohodnutej v objedn\u00e1vke za slu\u017eby poskytovan\u00e9:<\/p>\n<p style=\"text-align: center\">a) v noci 25%,<\/p>\n<p style=\"text-align: center\">b) v sobotu (00.00 h &#8211; 24.00 h) 50%,<\/p>\n<p style=\"text-align: center\">c) v nede\u013eu a in\u00fd de\u0148 pracovn\u00e9ho pokoja, napr. \u0161t\u00e1tny sviatok (00.00 h &#8211; 24.00 h) 100%.<\/p>\n<p style=\"text-align: center\">Za noc sa pova\u017euj\u00fa nasleduj\u00face \u010dasov\u00e9 \u00faseky v t\u00fd\u017edni &#8211; pon.: 00.00 &#8211; 06.00 h; 22.00 &#8211; 06.00 h nasleduj\u00faceho d\u0148a, ut. &#8211; \u0161tv.: 22.00 &#8211; 06.00 h nasleduj\u00faceho d\u0148a, pia.: 22.00 &#8211; 24.00 h.<\/p>\n<p style=\"text-align: center\">Na pr\u00edplatky pod\u013ea tohto bodu m\u00e1 vykon\u00e1vate\u013e n\u00e1rok aj bez osobitnej dohody v objedn\u00e1vke. V pr\u00edpade, ak s\u00fa v objedn\u00e1vke dohodnut\u00e9 pr\u00edplatky v inej v\u00fd\u0161ke, pr\u00edp. s\u00fa vyl\u00fa\u010den\u00e9, platia ustanovenia objedn\u00e1vky. V pr\u00edpade, \u017ee niektor\u00fd \u010dasov\u00fd \u00fasek spad\u00e1 pod viacer\u00e9 pr\u00edplatky pod\u013ea p\u00edsm. a) &#8211; c) tohto bodu (napr. \u0161t\u00e1tny sviatok v sobotu), pr\u00edplatok sa plat\u00ed len jedenkr\u00e1t, a to vo vy\u0161\u0161ej sadzbe.<\/p>\n<p style=\"text-align: center\">11.4 Zad\u00e1vate\u013e je povinn\u00fd okrem odmeny za poskytnut\u00e9 slu\u017eby vykon\u00e1vate\u013eovi uhradi\u0165 aj pr\u00edpadn\u00e9 osobitn\u00e9 n\u00e1klady dohodnut\u00e9 v objedn\u00e1vke.<\/p>\n<h5 style=\"text-align: center\">\u010cl\u00e1nok XII<\/h5>\n<h5 style=\"text-align: center\">Platobn\u00e9 podmienky a sankcie<\/h5>\n<p style=\"text-align: center\">12.1 Odmena za poskytnut\u00e9 slu\u017eby je splatn\u00e1 na z\u00e1klade fakt\u00far, ktor\u00e9 vykon\u00e1vate\u013e vystav\u00ed na z\u00e1klade objedn\u00e1vok a\/alebo pracovn\u00fdch v\u00fdkazov:<\/p>\n<p style=\"text-align: center\">a) po zrealizovan\u00ed z\u00e1kazky alebo<\/p>\n<p style=\"text-align: center\">b) po skon\u010den\u00ed pr\u00edslu\u0161n\u00e9ho kalend\u00e1rneho mesiaca za slu\u017eby poskytnut\u00e9 v danom mesiaci alebo<\/p>\n<p style=\"text-align: center\">c) po skon\u010den\u00ed kalend\u00e1rneho t\u00fd\u017ed\u0148a, ak odmena za slu\u017eby poskytnut\u00e9 v pr\u00edslu\u0161nom kalend\u00e1rnom t\u00fd\u017edni presiahne 2 000,- \u20ac.<\/p>\n<p style=\"text-align: center\">12.2 Splatnos\u0165 fakt\u00fary je 14 dn\u00ed od jej doru\u010denia zad\u00e1vate\u013eovi, ak nie je v samotnej fakt\u00fare ur\u010den\u00e1 dlh\u0161ia lehota splatnosti. Ak je na fakt\u00fare skor\u0161\u00ed d\u00e1tum splatnosti ako uveden\u00fd v tomto bode, pre ome\u0161kanie zad\u00e1vate\u013ea s \u00fahradou fakt\u00fary je rozhoduj\u00faca splatnos\u0165 fakt\u00fary ur\u010den\u00e1 v tomto bode.<\/p>\n<p style=\"text-align: center\">12.3 Zaslan\u00edm objedn\u00e1vky zad\u00e1vate\u013eom vykon\u00e1vate\u013eovi (\u010dl\u00e1nok IV t\u00fdchto VOP) zad\u00e1vate\u013e s\u00fahlas\u00ed s vystaven\u00edm elektronickej fakt\u00fary. Vykon\u00e1vate\u013e je v\u0161ak opr\u00e1vnen\u00fd posla\u0165 namiesto elektronickej fakt\u00fary fakt\u00faru v papierovej forme, najm\u00e4 ak nedisponuje emailovou adresou na doru\u010dovanie elektronick\u00fdch fakt\u00far.<\/p>\n<p style=\"text-align: center\">12.3.1 Vykon\u00e1vate\u013e zasiela fakt\u00faru prednostne osobe, ktor\u00e1 vystavila na strane zad\u00e1vate\u013ea objedn\u00e1vku alebo osobe, ktor\u00fa zad\u00e1vate\u013e ur\u010dil v objedn\u00e1vke; m\u00f4\u017ee ju v\u0161ak zasla\u0165 aj na v\u0161eobecn\u00fa emailov\u00fa adresu zad\u00e1vate\u013ea, ktorou disponuje alebo ktor\u00e1 je uveden\u00e1 na webovom s\u00eddle zad\u00e1vate\u013ea, a to najm\u00e4 v pr\u00edpadoch, ak sa z adries uveden\u00fdch v \u010dasti vety pred bodko\u010diarkou vr\u00e1ti ako nedoru\u010den\u00e1 alebo sa z nej nevr\u00e1ti vy\u017eiadan\u00e1 notifik\u00e1cia o doru\u010den\u00ed.<\/p>\n<p style=\"text-align: center\">12.3.2 Vykon\u00e1vate\u013e je opr\u00e1vnen\u00fd vyhovie\u0165 aj neskor\u0161ej \u017eiadosti zad\u00e1vate\u013ea na vystavenie papierovej fakt\u00fary.<\/p>\n<p style=\"text-align: center\">12.4 Fakt\u00fara mus\u00ed sp\u013a\u0148a\u0165 v\u0161etky n\u00e1le\u017eitosti da\u0148ov\u00e9ho dokladu, mus\u00ed by\u0165 vystaven\u00e1 v s\u00falade s ustanoveniami t\u00fdchto VOP a mus\u00ed by\u0165 riadne doru\u010den\u00e1 zad\u00e1vate\u013eovi.<\/p>\n<p style=\"text-align: center\">12.5 K fakt\u00fare mus\u00ed by\u0165 prilo\u017een\u00e1 k\u00f3pia, v zmysle t\u00fdchto VOP potvrden\u00e9ho, pr\u00edslu\u0161n\u00e9ho pracovn\u00e9ho v\u00fdkazu, preukazuj\u00faceho opr\u00e1vnenos\u0165 faktur\u00e1cie.<\/p>\n<p style=\"text-align: center\">12.6 V pr\u00edpade ome\u0161kania zad\u00e1vate\u013ea s \u00fahradou fakt\u00fary, je zad\u00e1vate\u013e povinn\u00fd vykon\u00e1vate\u013eovi zaplati\u0165 \u00farok z ome\u0161kania v z\u00e1konnej v\u00fd\u0161ke z fakturovanej sumy za ka\u017ed\u00fd za\u010dat\u00fd de\u0148 ome\u0161kania.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok XIII<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Garancia kvality a zodpovednos\u0165 za vady<\/h5>\n<p style=\"text-align: center\">13.1 Vykon\u00e1vate\u013e je dr\u017eite\u013eom certifik\u00e1tov Integrated Management System ISO 9001:2015, ISO 14001:2015 a BS OHSAS 18001:2007, ktor\u00e9 s\u00fa garanciou kvality poskytovan\u00fdch slu\u017eieb. Vykon\u00e1vate\u013e sa zav\u00e4zuje poskytova\u0165 slu\u017eby s vynalo\u017een\u00edm odbornej starostlivosti a v kvalite garantovanej v zmysle uveden\u00fdch certifik\u00e1tov.<\/p>\n<p style=\"text-align: center\">13.2 V z\u00e1ujme zabezpe\u010denia n\u00e1le\u017eitej kvality slu\u017eieb sa vykon\u00e1vate\u013e zav\u00e4zuje vykon\u00e1va\u0165 ich priebe\u017en\u00e9 monitorovanie a v pr\u00edpade, ak vid\u00ed na strane zad\u00e1vate\u013ea prek\u00e1\u017eky pre dosiahnutie n\u00e1le\u017eitej kvality poskytovan\u00fdch slu\u017eieb, o tejto skuto\u010dnosti bezodkladne informuje (najm\u00e4 prostredn\u00edctvom technika) osobu zodpovedn\u00fa za pracovn\u00fd postup; v pr\u00edpade, ak technik oznamuje tak\u00fato inform\u00e1ciu \u00fastne, je povinn\u00fd t\u00fato inform\u00e1ciu n\u00e1sledne zasla\u0165 aj formou emailu alebo faxu osobe zodpovednej za pracovn\u00fd postup, ak s\u00fa jej kontaktn\u00e9 \u00fadaje uveden\u00e9 v objedn\u00e1vke, alebo ich zad\u00e1vate\u013e vykon\u00e1vate\u013eovi ozn\u00e1mil pod\u013ea bodu 10.2.1 t\u00fdchto VOP. Kontrolu dodr\u017eiavania kvality poskytovania slu\u017eieb je opr\u00e1vnen\u00e1 vykon\u00e1va\u0165 aj osoba zodpovedn\u00e1 za pracovn\u00fd postup, ktor\u00e1 v pr\u00edpade vzniku pochybnost\u00ed o kvalite poskytovan\u00fdch slu\u017eieb o tejto skuto\u010dnosti bezodkladne informuje technika. Technik, po prekonzultovan\u00ed a potvrden\u00ed vzniknut\u00fdch pochybnost\u00ed o kvalite poskytovan\u00fdch slu\u017eieb s osobou zodpovednou za pracovn\u00fd postup, m\u00f4\u017ee nariadi\u0165 vykonanie opakovanej kontroly komponentov spojenej s odstr\u00e1nen\u00edm pr\u00edpadn\u00fdch zisten\u00fdch v\u00e1d; o tejto skuto\u010dnosti vyhotov\u00ed p\u00edsomn\u00fd z\u00e1znam, ktor\u00fd podp\u00ed\u0161e technik a osoba zodpovedn\u00e1 za pracovn\u00fd postup. Ak sa opakovanou kontrolou preuk\u00e1\u017ee vadn\u00e9 poskytnutie slu\u017eieb, vykon\u00e1vate\u013e nem\u00e1 n\u00e1rok na odmenu za \u010das vykon\u00e1vania opakovanej kontroly. Ak sa opakovanou kontrolou nepreuk\u00e1\u017ee vadn\u00e9 poskytnutie slu\u017eieb, \u010das opakovanej kontroly zaznamenan\u00fd v pracovnom v\u00fdkaze sa pova\u017euje za \u010das poskytovania slu\u017eieb, za ktor\u00fd patr\u00ed vykon\u00e1vate\u013eovi odmena v rovnakej v\u00fd\u0161ke, ako za poskytovanie slu\u017eieb pod\u013ea pr\u00edslu\u0161nej objedn\u00e1vky v s\u00falade s ustanoveniami t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">13.3 V pr\u00edpade, \u017ee sa po poskytnut\u00ed slu\u017eieb, najnesk\u00f4r v\u0161ak v priebehu prvej mont\u00e1\u017ee komponentov do pr\u00edslu\u0161nej veci, ktorej prvou priamou s\u00fa\u010das\u0165ou je komponent (napr. v\u00e4\u010d\u0161\u00ed komponent, syst\u00e9mov\u00fd komponent, modul, integrovan\u00fd modul, automobil a pod.) zist\u00ed, \u017ee slu\u017eby neboli poskytnut\u00e9 v garantovanej kvalite, zad\u00e1vate\u013e je povinn\u00fd zisten\u00e9 vady poskytnut\u00fdch slu\u017eieb p\u00edsomne, preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom, ozn\u00e1mi\u0165 vykon\u00e1vate\u013eovi (\u010falej len \u201e<em>reklam\u00e1cia<\/em>\u201d), a to bez zbyto\u010dn\u00e9ho odkladu, najnesk\u00f4r v\u0161ak do 2 pracovn\u00fdch dn\u00ed, od kedy sa zad\u00e1vate\u013e o pr\u00edslu\u0161nej vade dozvie; v opa\u010dnom pr\u00edpade uplynut\u00edm uvedenej lehoty zad\u00e1vate\u013e str\u00e1ca pr\u00e1vo uplat\u0148ova\u0165 si ak\u00e9ko\u013evek n\u00e1roky zo zodpovednosti za vady poskytnut\u00fdch slu\u017eieb. Bez oh\u013eadu na prv uveden\u00e9, pr\u00e1vo uplatni\u0165 reklam\u00e1ciu zanik\u00e1 najnesk\u00f4r po 6 mesiacoch od poskytnutia slu\u017eby, ktorej sa reklam\u00e1cia t\u00fdka. Neuplatnenie reklam\u00e1cie pod\u013ea tohto bodu zbavuje vykon\u00e1vate\u013ea zodpovednosti za pr\u00edpadn\u00fa \u0161kodu, ktorej bolo (aspo\u0148 teoreticky) mo\u017en\u00e9 uplatnen\u00edm reklam\u00e1cie a jej vybaven\u00edm zo strany vykon\u00e1vate\u013ea, pred\u00eds\u0165.<\/p>\n<p style=\"text-align: center\">13.4 Vykon\u00e1vate\u013e nezodpoved\u00e1 za vady, ktor\u00e9 vznikli z d\u00f4vodu:<\/p>\n<p style=\"text-align: center\">a) nevhodn\u00e9ho alebo nespr\u00e1vneho manipulovania s predmetom poskytovania slu\u017eby po poskytnut\u00ed slu\u017eby inou osobou ako vykon\u00e1vate\u013eom,<\/p>\n<p style=\"text-align: center\">b) ak vykon\u00e1vate\u013e ozna\u010dil predmet slu\u017eby alebo jeho \u010das\u0165 ako nevyhovuj\u00faci, resp. nezodpovedaj\u00faci podmienkam pod\u013ea pracovn\u00e9ho postupu a zad\u00e1vate\u013e (alebo osoba na jeho strane, napr. odberate\u013e) tak\u00fdto predmet napriek tejto skuto\u010dnosti uvo\u013enil pre \u010fal\u0161ie pou\u017eitie, resp. do \u010fal\u0161ieho obehu,<\/p>\n<p style=\"text-align: center\">c) ch\u00fdb v pracovnom postupe, ktor\u00fd v\u0161ak bol ods\u00fahlasen\u00fd zo strany zad\u00e1vate\u013ea,<\/p>\n<p style=\"text-align: center\">d) nesplnenia povinnosti ozna\u010di\u0165 komponent ako bezpe\u010dnostn\u00fd diel pod\u013ea bodu 8.6 t\u00fdchto VOP,<\/p>\n<p style=\"text-align: center\">e) vy\u0161\u0161ej moci, pri\u010dom za vy\u0161\u0161iu moc sa pre tieto \u00fa\u010dely pova\u017euje najm\u00e4 (av\u0161ak nielen) vojna, inv\u00e1zia, akty zahrani\u010dn\u00e9ho nepriate\u013ea, cudz\u00edch nepriate\u013esk\u00fdch aktov, ob\u010dianska vojna, vzbura, revolu\u010dn\u00e9 povstanie obyvate\u013estva, d\u00f4sledok vojenskej alebo uzurpa\u010dnej moci, konfi\u0161k\u00e1cie alebo zn\u00e1rodnenia alebo zhabania alebo zni\u010denia na z\u00e1klade pr\u00edkazu alebo pri v\u00fdkone pr\u00edkazu \u0161t\u00e1tnych alebo in\u00fdch org\u00e1nov verejnej moci, d\u00f4sledky p\u00f4sobenia akejko\u013evek vojenskej zbrane vyu\u017e\u00edvaj\u00facej \u0161tiepenie jadra alebo r\u00e1dioakt\u00edvnu silu, bez oh\u013eadu na to, \u010di v \u010dase mieru alebo vojny, hav\u00e1rie, \u017eiveln\u00e9 pohromy, dlhodobej\u0161ie v\u00fdpadky elektrickej energie, kr\u00edzov\u00e1 situ\u00e1cia a\/alebo in\u00e1 v\u00fdnimo\u010dn\u00e1 okolnos\u0165; za vy\u0161\u0161iu moc sa v\u0161ak nepova\u017euje najm\u00e4 nedostatok kvalifikovanej pracovnej sily, neplnenie si povinnost\u00ed zo strany os\u00f4b spolupracuj\u00facich so zmluvn\u00fdmi stranami, nepriazniv\u00e1 ekonomick\u00e1 situ\u00e1cia zmluvnej strany.<\/p>\n<p style=\"text-align: center\">13.5 Zad\u00e1vate\u013e je povinn\u00fd poskytn\u00fa\u0165 vykon\u00e1vate\u013eovi v\u0161etku potrebn\u00fa (najm\u00e4, ale nielen vykon\u00e1vate\u013eom vy\u017eiadan\u00fa) s\u00fa\u010dinnos\u0165 pri preverovan\u00ed reklam\u00e1cie, najm\u00e4 je povinn\u00fd poskytn\u00fa\u0165 fotodokument\u00e1ciu, podklady, z\u00e1znamy komunik\u00e1cie, d\u00e1ta, ktor\u00fdmi zad\u00e1vate\u013e alebo odberate\u013e disponuje a ktor\u00e9 sa t\u00fdkaj\u00fa alebo sa m\u00f4\u017eu t\u00fdka\u0165 reklam\u00e1cie, resp. reklamovanej slu\u017eby.<\/p>\n<p style=\"text-align: center\">13.5.1 Poru\u0161enie povinnosti zad\u00e1vate\u013ea pod\u013ea bodu 13.5 t\u00fdchto VOP m\u00e1 za n\u00e1sledok z\u00e1nik n\u00e1rokov z reklamovan\u00fdch v\u00e1d.<\/p>\n<p style=\"text-align: center\">13.6 Reklam\u00e1cia sa mus\u00ed za\u010da\u0165 vybavova\u0165 bez zbyto\u010dn\u00e9ho odkladu po jej uplatnen\u00ed, najnesk\u00f4r do 10 pracovn\u00fdch dn\u00ed a vyrie\u0161en\u00e1 bude v \u010do najkrat\u0161om mo\u017enom \u010dase. Vykon\u00e1vate\u013e sa zav\u00e4zuje reklam\u00e1ciu uzna\u0165 alebo zamietnu\u0165 do 30 pracovn\u00fdch dn\u00ed od uplatnenia reklam\u00e1cie. O \u010das, po\u010das ktor\u00e9ho nem\u00f4\u017ee vykon\u00e1vate\u013e posudzova\u0165 reklam\u00e1ciu v d\u00f4sledku n\u00edm vy\u017eiadanej s\u00fa\u010dinnosti pod\u013ea bodu 13.5 tejto zmluvy (t. j. o \u010das od vy\u017eiadania do poskytnutia s\u00fa\u010dinnosti), sa lehota pod\u013ea predch\u00e1dzaj\u00facej vety predl\u017euje.<\/p>\n<p style=\"text-align: center\">13.6.1 Zad\u00e1vate\u013e m\u00e1 pr\u00e1vo v pr\u00edpade opr\u00e1vnenej reklam\u00e1cie na primeran\u00fa z\u013eavu z ceny fakturovanej za z\u00e1kazku; uveden\u00e9 plat\u00ed len v pr\u00edpade, ak vykon\u00e1vate\u013e na z\u00e1klade uplatnenej reklam\u00e1cie v lehote na uznanie alebo zamietnutie reklam\u00e1cie (bod 13.6 t\u00fdchto VOP) neozn\u00e1mi zad\u00e1vate\u013eovi, \u017ee zabezpe\u010d\u00ed bezplatn\u00e9 odstr\u00e1nenie zisten\u00fdch v\u00e1d. Pr\u00e1vo vo\u013eby o sp\u00f4sobe rie\u0161enia reklam\u00e1cie m\u00e1 vykon\u00e1vate\u013e. V pr\u00edpade bezplatn\u00e9ho odstr\u00e1nenia zistenej vady vykon\u00e1vate\u013eom, nem\u00e1 zad\u00e1vate\u013e pr\u00e1vo na primeran\u00fa z\u013eavu.<\/p>\n<p style=\"text-align: center\">13.6.2 V pr\u00edpade opr\u00e1vnenej reklam\u00e1cie t\u00fdkaj\u00facej sa slu\u017eieb, predmetom ktor\u00fdch bola manipul\u00e1cia alebo kontrola komponentov, m\u00e1 vykon\u00e1vate\u013e pr\u00e1vo po\u017eiada\u0165 zad\u00e1vate\u013ea o op\u00e4tovn\u00e9 dodanie v\u0161etk\u00fdch komponentov (s v\u00fdnimkou t\u00fdch, ktor\u00e9 u\u017e preuk\u00e1zate\u013ene boli zapracovan\u00e9 do veci, s\u00fa\u010das\u0165ou ktor\u00fdch s\u00fa dan\u00e9 komponenty), ktor\u00e9 boli predmetom poskytovania reklamovanej slu\u017eby tak, aby vykon\u00e1vate\u013e mohol bezplatne odstr\u00e1ni\u0165 pr\u00edpadn\u00e9 chyby reklamovanej slu\u017eby aj na ostatn\u00fdch komponentoch a pred\u00eds\u0165 tak pr\u00edpadnej \u0161kode a zad\u00e1vate\u013e je povinn\u00fd tejto \u017eiadosti vyhovie\u0165; poru\u0161enie tejto povinnosti zo strany zad\u00e1vate\u013ea m\u00e1 za n\u00e1sledok z\u00e1nik pr\u00e1v zo zodpovednosti za vady a z\u00e1nik n\u00e1roku na n\u00e1hradu \u0161kody v rozsahu stanovenom v bode 14.4.1 t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">13.6.3 Zad\u00e1vate\u013e m\u00e1 pr\u00e1vo zabezpe\u010di\u0165, vo v\u00fdnimo\u010dn\u00fdch pr\u00edpadoch, odstr\u00e1nenie vady prostredn\u00edctvom tretej osoby na n\u00e1klady vykon\u00e1vate\u013ea, pri\u010dom v\u0161ak pre n\u00e1hradu takto vzniknut\u00fdch n\u00e1kladov zo strany vykon\u00e1vate\u013ea musia by\u0165 splnen\u00e9 nasleduj\u00face podmienky:<\/p>\n<p style=\"text-align: center\">a) zad\u00e1vate\u013e riadne uplatnil reklam\u00e1ciu v zmysle t\u00fdchto VOP a vykon\u00e1vate\u013e nevyu\u017eil mo\u017enos\u0165 vyrie\u0161i\u0165 reklam\u00e1ciu, resp. reklam\u00e1ciu nevybavil v lehote pod\u013ea t\u00fdchto VOP, pr\u00edpadne v lehote pod\u013ea osobitnej p\u00edsomnej dohody so zhotovite\u013eom, alebo ak vykon\u00e1vate\u013e preuk\u00e1zate\u013ene p\u00edsomne s\u00fahlasil s odstr\u00e1nen\u00edm vady inou osobou,<\/p>\n<p style=\"text-align: center\">b) zad\u00e1vate\u013e umo\u017enil vykon\u00e1vate\u013eovi vykonanie kontroly v\u00fdsledku z\u00e1kazky (najm\u00e4 formou opakovanej kontroly dielov, ktor\u00fdch sa z\u00e1kazka t\u00fdka), v pr\u00edpade ak ide o z\u00e1kazku pod\u013ea bodu 3.1 p\u00edsm. a) t\u00fdchto VOP,<\/p>\n<p style=\"text-align: center\">c) opakovan\u00e9 triedenie\/oprava\/ resp. in\u00e1 slu\u017eba, ktorou sa odstra\u0148uje vada tre\u0165ou osobou, je realizovan\u00e1 v porovnate\u013enom rozsahu ako z\u00e1kazka, ktorej sa odstra\u0148ovanie vady t\u00fdka (najm\u00e4 \u010do do \u010dasovej n\u00e1ro\u010dnosti, pracovn\u00e9ho postupu a n\u00e1kladov v porovnan\u00ed s cenou z\u00e1kazky) a vykon\u00e1vate\u013eovi boli predlo\u017een\u00e9 relevantn\u00e9 doklady, preukazuj\u00face tento porovnate\u013en\u00fd rozsah.<\/p>\n<p style=\"text-align: center\">Zad\u00e1vate\u013e sa s vykon\u00e1vate\u013eom m\u00f4\u017eu p\u00edsomne, preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom, dohodn\u00fa\u0165 aj na in\u00fdch podmienkach n\u00e1hrady n\u00e1kladov pod\u013ea tohto bodu.<\/p>\n<p style=\"text-align: center\">13.7 V pr\u00edpade, ak zad\u00e1vate\u013e pou\u017e\u00edva \u0161tandardne 8D-Report, vykon\u00e1vate\u013e na po\u017eiadanie poskytne zad\u00e1vate\u013eovi 8D-Report pod\u013ea 8D term\u00ednov.<\/p>\n<p style=\"text-align: center\">13.8 V pr\u00edpade vyhotovenia p\u00edsomn\u00e9ho z\u00e1znamu o sp\u00f4sobe vybavenia reklam\u00e1cie mus\u00ed tento by\u0165 podp\u00edsan\u00fd zad\u00e1vate\u013eom a opr\u00e1vnenou osobou vykon\u00e1vate\u013ea uvedenou v bode 10.1 t\u00fdchto VOP. Zad\u00e1vate\u013e je opr\u00e1vnen\u00fd v p\u00edsomnom z\u00e1zname vyzna\u010di\u0165 ak\u00e9ko\u013evek svoje stanovisk\u00e1.<\/p>\n<p style=\"text-align: center\">13.9 Zmluvn\u00e9 strany sa m\u00f4\u017eu v p\u00edsomnom z\u00e1zname o sp\u00f4sobe vybavenia reklam\u00e1cie v\u017edy dohodn\u00fa\u0165 aj na inom sp\u00f4sobe jej vybavenia, resp. rie\u0161enia.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok XIV<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Vlastn\u00edctvo komponentov, zodpovednos\u0165 za \u0161kodu a jej n\u00e1hrada<\/h5>\n<p style=\"text-align: center\">14.1 Vykon\u00e1vate\u013e sa nest\u00e1va vlastn\u00edkom komponentov prevzat\u00fdch za \u00fa\u010delom realiz\u00e1cie z\u00e1kazky.<\/p>\n<p style=\"text-align: center\">14.2 Vykon\u00e1vate\u013e zodpoved\u00e1 za zavinen\u00e9 konanie pracovn\u00edkov vykon\u00e1vate\u013ea, ktor\u00fdm d\u00f4jde k po\u0161kodeniu, strate alebo zni\u010deniu komponentov, ktor\u00e9 prevzal od zad\u00e1vate\u013ea (pr\u00edp. odberate\u013ea) za \u00fa\u010delom realiz\u00e1cie z\u00e1kazky, ak k tak\u00e9muto konaniu do\u0161lo v priebehu realiz\u00e1cie z\u00e1kazky; za tak\u00e9to zavinen\u00e9 konanie v\u0161ak nezodpoved\u00e1 v pr\u00edpade, ak by k po\u0161kodeniu, strate alebo zni\u010deniu do\u0161lo bez oh\u013eadu na tak\u00e9to zavinen\u00e9 konania alebo v pr\u00edpade, ak i\u0161lo o konanie, ktor\u00fdm pracovn\u00edk vykon\u00e1vate\u013ea odvracal priamo hroziace nebezpe\u010denstvo, ktor\u00e9 s\u00e1m nevyvolal alebo ak po\u0161kodenie sp\u00f4sobil v nutnej obrane proti hroziacemu alebo trvaj\u00facemu \u00fatoku. Vykon\u00e1vate\u013e nezodpoved\u00e1 za \u0161kodu v pr\u00edpadoch stanoven\u00fdch z\u00e1konom (napr. ak poru\u0161enie povinnost\u00ed bolo sp\u00f4soben\u00e9 okolnos\u0165ami vylu\u010duj\u00facimi zodpovednos\u0165).<\/p>\n<p style=\"text-align: center\">14.3 V pr\u00edpade vzniku \u0161kody, za ktor\u00fa vykon\u00e1vate\u013e zodpoved\u00e1 pod\u013ea bodu 14.2 t\u00fdchto VOP, sa \u0161koda uhr\u00e1dza uveden\u00edm do p\u00f4vodn\u00e9ho stavu alebo pe\u0148a\u017enou n\u00e1hradou; pr\u00e1vo vo\u013eby m\u00e1 vykon\u00e1vate\u013e.<\/p>\n<p style=\"text-align: center\">14.4 Limity n\u00e1hrady \u0161kody<\/p>\n<p style=\"text-align: center\">14.4.1 Vykon\u00e1vate\u013e zodpoved\u00e1 za \u0161kodu, ktor\u00fa sp\u00f4sobil v d\u00f4sledku vadn\u00e9ho plnenia a neodstr\u00e1nil ju v r\u00e1mci rie\u0161enia reklam\u00e1cie, ktor\u00fa si uplatnil zad\u00e1vate\u013e v s\u00falade s t\u00fdmito VOP. V pr\u00edpade, ak zad\u00e1vate\u013e neposkytol vykon\u00e1vate\u013eovi komponenty na z\u00e1klade \u017eiadosti vykon\u00e1vate\u013ea pod\u013ea bodu 13.6.2 t\u00fdchto VOP na prekontrolovanie, nem\u00e1 n\u00e1rok na n\u00e1hradu \u0161kody, ktor\u00e1 v d\u00f4sledku tejto nerealizovanej kontroly vznikne, resp. \u0161kody, ktorej sa dalo takouto bezplatnou kontrolou pred\u00eds\u0165.<\/p>\n<p style=\"text-align: center\">14.4.2 Vykon\u00e1vate\u013e zodpoved\u00e1 tie\u017e za \u0161kodu, ktor\u00fa sp\u00f4sobil zad\u00e1vate\u013eovi pri v\u00fdkone svojej \u010dinnosti na inom majetku zad\u00e1vate\u013ea, ako tom, ktor\u00e9ho sa t\u00fdka ustanovenie bodu 14.4.1 t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">14.4.3 V pr\u00edpadoch vzniku n\u00e1roku na n\u00e1hradu \u0161kody, vykon\u00e1vate\u013e je povinn\u00fd uplatni\u0165 n\u00e1rok na poistn\u00e9 plnenie z titulu \u0161kodovej udalosti u svojej pois\u0165ovne.<\/p>\n<p style=\"text-align: center\">14.4.4 Vykon\u00e1vate\u013e poskytuje n\u00e1hradu \u0161kody v plnom rozsahu, maxim\u00e1lne v\u0161ak do v\u00fd\u0161ky vykon\u00e1vate\u013eom prijat\u00e9ho, resp. pois\u0165ov\u0148ou vykon\u00e1vate\u013ea vyplaten\u00e9ho poistn\u00e9ho plnenia z poistenia zodpovednosti za \u0161kodu, ktor\u00e9 m\u00e1 vykon\u00e1vate\u013e uzatvoren\u00e9 so svojou pois\u0165ov\u0148ou, s odkladacou podmienkou v\u00fdplaty tak\u00e9hoto poistn\u00e9ho plnenia zo strany pois\u0165ovne. Ak pois\u0165ov\u0148a nepouk\u00e1\u017ee poistn\u00e9 plnenie priamo zad\u00e1vate\u013eovi, ale ho poskytne vykon\u00e1vate\u013eovi, ten pouk\u00e1\u017ee takto prijat\u00e9 plnenie od pois\u0165ovne vykon\u00e1vate\u013ea do 15 dn\u00ed odo d\u0148a, kedy poistn\u00e9 plnenie od pois\u0165ovne prijal a zad\u00e1vate\u013e mu preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom ur\u010dil \u010d\u00edslo \u00fa\u010dtu, na ktor\u00e9 mu m\u00e1 by\u0165 n\u00e1hrada \u0161kody pouk\u00e1zan\u00e1.<\/p>\n<p style=\"text-align: center\">14.4.5 Ak z ak\u00e9hoko\u013evek d\u00f4vodu pois\u0165ov\u0148a vykon\u00e1vate\u013ea nepouk\u00e1\u017ee poistn\u00e9 plnenie zo \u0161kodovej udalosti najnesk\u00f4r do 6 mesiacov odo d\u0148a, kedy vykon\u00e1vate\u013ea uplatnil n\u00e1rok na poistn\u00e9 plnenie, vykon\u00e1vate\u013e sa zav\u00e4zuje poskytn\u00fa\u0165 zad\u00e1vate\u013eovi plnenie z uplatnen\u00e9ho n\u00e1roku zad\u00e1vate\u013ea zo zodpovednosti za \u0161kodu maxim\u00e1lne do v\u00fd\u0161ky hodnoty z\u00e1kazky, ktorej sa \u0161kodov\u00e1 udalos\u0165 t\u00fdka, pri\u010dom pri z\u00e1kazk\u00e1ch dlh\u0161\u00edch ako 1 mesiac sa hodnota z\u00e1kazky ur\u010d\u00ed ako priemer hodn\u00f4t z\u00e1kazky (fakturovan\u00fdch s\u00fam) vypo\u010d\u00edtan\u00fd z posledn\u00fdch 6 mesiacov vykon\u00e1vania z\u00e1kazky (resp. z mesiacov trvania z\u00e1kazky, ak z\u00e1kazka trvala viac ako mesiac, ale menej ako 6 mesiacov), ak sa v objedn\u00e1vke nedohodlo inak. T\u00fdmto nie je dotknut\u00e9 ustanovenie bodu 14.4.4 t\u00fdchto VOP, t. j. ak pois\u0165ov\u0148a vykon\u00e1vate\u013ea vyplat\u00ed poistn\u00e9 plnenie po tom, ako vykon\u00e1vate\u013e plnil pod\u013ea prvej vety tohto bodu, zad\u00e1vate\u013e m\u00e1 z poistn\u00e9ho plnenia poskytnut\u00e9ho pois\u0165ov\u0148ou n\u00e1rok na rozdiel medzi v\u00fd\u0161kou poistn\u00e9ho plnenia a plnen\u00edm prijat\u00fdm pod\u013ea prvej vety tohto bodu; ak zad\u00e1vate\u013e obdr\u017eal viac, ako mu patr\u00ed (najm\u00e4 v d\u00f4sledku priameho plnenia od pois\u0165ovne), rozdiel je povinn\u00fd vr\u00e1ti\u0165 vykon\u00e1vate\u013eovi.<\/p>\n<p style=\"text-align: center\">14.4.6 Pre pr\u00edpad, ak by pois\u0165ov\u0148a vykon\u00e1vate\u013ea z ak\u00e9hoko\u013evek d\u00f4vodu odmietla poskytn\u00fa\u0165 poistn\u00e9 plnenie, plat\u00ed ako limit n\u00e1hrady \u0161kody v\u00fd\u0161ka plnenia, ur\u010den\u00e1 v bode 14.4.5 t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">14.4.7 Predpokladom pre vznik n\u00e1roku na n\u00e1hradu \u0161kody vo\u010di vykon\u00e1vate\u013eovi je preuk\u00e1zate\u013en\u00e9 zavinenie vykon\u00e1vate\u013ea. Zad\u00e1vate\u013e a vykon\u00e1vate\u013e sa zav\u00e4zuj\u00fa poskytn\u00fa\u0165 si pri rie\u0161en\u00ed vzniknut\u00fdch \u0161k\u00f4d v\u0161etku potrebn\u00fa, najm\u00e4 ale druhou stranou vy\u017eiadan\u00fa, s\u00fa\u010dinnos\u0165 (vr\u00e1tane poskytnutia akejko\u013evek potrebnej dokument\u00e1cie) tak, aby bolo mo\u017en\u00e9 i\/ vzniknut\u00fa \u0161kodu uplatni\u0165 v r\u00e1mci poistenia vykon\u00e1vate\u013ea, ii\/ bola bez pochybnost\u00ed zrejm\u00e1 zodpovednos\u0165 vykon\u00e1vate\u013ea; pri poru\u0161en\u00ed tejto povinnosti sa predl\u017euj\u00fa o dobu ome\u0161kania s jej splnen\u00edm, v\u0161etky lehoty t\u00fdkaj\u00face sa n\u00e1hrady \u0161kody. S\u00fa\u010dinnos\u0165 pod\u013ea tohto bodu sa t\u00fdka aj prijatia opatren\u00ed na minimaliz\u00e1ciu \u0161kody.<\/p>\n<p style=\"text-align: center\">14.4.8 Vykon\u00e1vate\u013e m\u00e1 v\u017edy pr\u00e1vo nahradi\u0165 \u0161kodu uveden\u00edm do p\u00f4vodn\u00e9ho stavu. Zad\u00e1vate\u013e nie je opr\u00e1vnen\u00fd toto pr\u00e1vo vykon\u00e1vate\u013eovi uprie\u0165, inak vykon\u00e1vate\u013e za vzniknut\u00fa \u0161kodu nezodpoved\u00e1.<\/p>\n<p style=\"text-align: center\">14.4.9 Ak vykon\u00e1vate\u013e nezodpoved\u00e1 za \u0161kodu s\u00e1m, ale spolu s in\u00fdmi (delen\u00e1 zodpovednos\u0165), vo\u010di zad\u00e1vate\u013eovi vykon\u00e1vate\u013e zodpoved\u00e1 len za \u0161kodu pod\u013ea rozsahu svojej zodpovednosti. N\u00e1rok na n\u00e1hradu \u0161kody nie je dan\u00fd, ak existuje d\u00f4vodn\u00e1 a preuk\u00e1zate\u013en\u00e1 pochybnos\u0165 o sp\u00f4soben\u00ed \u0161kody vykon\u00e1vate\u013eom.<\/p>\n<p style=\"text-align: center\">14.4.10 Bez oh\u013eadu na in\u00e9 ustanovenia t\u00fdchto VOP, nahr\u00e1dza sa iba skuto\u010dn\u00e1 majetkov\u00e1 \u0161koda, pri\u010dom zad\u00e1vate\u013e nem\u00e1 vo\u010di vykon\u00e1vate\u013eovi n\u00e1rok na n\u00e1hradu nemajetkovej ujmy (napr. ujmy na povesti, dobrom mene, know how a pod.) ani na n\u00e1hradu u\u0161l\u00e9ho zisku, pok\u00fat, pen\u00e1le \u00farokov z ome\u0161kania. Zad\u00e1vate\u013e tie\u017e nem\u00e1 n\u00e1rok na n\u00e1hradu \u0161kody sp\u00f4sobenej tret\u00edm osob\u00e1m, ktor\u00e9 by zad\u00e1vate\u013e chcel regresne prenies\u0165 na vykon\u00e1vate\u013ea. Zad\u00e1vate\u013e a vykon\u00e1vate\u013e sa m\u00f4\u017eu p\u00edsomne, preuk\u00e1zate\u013en\u00fdm sp\u00f4sobom, dohodn\u00fa\u0165 inak.<\/p>\n<p style=\"text-align: center\">14.4.11 Bez oh\u013eadu na in\u00e9 ustanovenia t\u00fdchto VOP, je maxim\u00e1lna v\u00fd\u0161ka n\u00e1hrady \u0161kody z jednej \u0161kodovej udalosti dohodnut\u00e1 na sumu 100 000,- \u20ac (slovom stotis\u00edc eur).<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok XV<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Doru\u010dovanie, d\u00f4vernos\u0165 inform\u00e1ci\u00ed a ml\u010danlivos\u0165<\/h5>\n<p style=\"text-align: center\">15.1 Na ak\u00e9ko\u013evek ozn\u00e1menia, \u017eiadosti, po\u017eiadavky, \u017eiadosti o s\u00fahlasy alebo ak\u00fako\u013evek in\u00fa komunik\u00e1ciu predkladan\u00fa jednou zmluvnou stranou druhej zmluvnej strane v emailovej, faxovej alebo listinnej podobe, odpoved\u00e1 druh\u00e1 zmluvn\u00e1 strana rovnak\u00fdm alebo obdobn\u00fdm sp\u00f4sobom, t. j. odpove\u010f mus\u00ed by\u0165 rovnako bu\u010f v emailovej, faxovej alebo listinnej podobe umo\u017e\u0148uj\u00facej jednozna\u010dne zachyti\u0165 obsah prejavu odpovede. V pr\u00edpade nedodr\u017eania predp\u00edsanej formy odpovede d\u00f4kazn\u00e9 bremeno o obsahu a doru\u010den\u00ed odpovede za\u0165a\u017euje jej odosielate\u013ea.<\/p>\n<p style=\"text-align: center\">15.2 Faxov\u00e1 komunik\u00e1cia sa m\u00f4\u017ee pou\u017e\u00edva\u0165 v\u00fdlu\u010dne v pr\u00edpade, ak je to v objedn\u00e1vke osobitne dohodnut\u00e9; v opa\u010dnom pr\u00edpade sa faxov\u00e1 spr\u00e1va nepova\u017euje (bez oh\u013eadu na skuto\u010dn\u00e9 doru\u010denie) za doru\u010den\u00fa a ustanovenie bodu 15.2.1 sa neaplikuje. Ustanovenia tohto bodu (15.2) sa neuplatnia na samotn\u00e9 uzatvorenie zmluvn\u00e9ho vz\u0165ahu medzi zad\u00e1vate\u013eom a vykon\u00e1vate\u013eom faxom pod\u013ea \u010dl\u00e1nku IV t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">15.2.1 Obsah faxu sa pova\u017euje za doru\u010den\u00fd, ak m\u00e1 odosielate\u013e k dispoz\u00edcii v\u00fdstup z faxu potvrdzuj\u00faci jeho bezchybn\u00e9 doru\u010denie. Pokia\u013e by do\u0161lo pri doru\u010dovan\u00ed faxu k ak\u00e9muko\u013evek technick\u00e9mu probl\u00e9mu, v d\u00f4sledku ktor\u00e9ho nebude mo\u017en\u00e9 sa s jeho obsahom obozn\u00e1mi\u0165, prij\u00edmaj\u00faca zmluvn\u00e1 strana je povinn\u00e1 o tom bezodkladne vhodn\u00fdm sp\u00f4sobom upovedomi\u0165 odosielaj\u00facu zmluvn\u00fa stranu a po\u017eiada\u0165 ju o opakovan\u00e9 doru\u010denie faxu, pr\u00edpadne o doru\u010denie in\u00fdm sp\u00f4sobom. Faxov\u00e9 spr\u00e1vy vykon\u00e1vate\u013e prij\u00edma v pracovn\u00fdch d\u0148och od 8.30 h do 15.30 h (\u010falej len \u201e<em>prev\u00e1dzkov\u00e1 doba<\/em>\u201d); fax doru\u010den\u00fd vykon\u00e1vate\u013eovi mimo uveden\u00fdch hod\u00edn sa pova\u017euje za doru\u010den\u00fd a\u017e za\u010diatkom najbli\u017e\u0161ej prev\u00e1dzkovej doby (t. j. o 8.30 h najbli\u017e\u0161ieho pracovn\u00e9ho d\u0148a). Ustanoveniami tohto bodu nie s\u00fa dotknut\u00e9 ustanovenia bodu 15.2 t\u00fdchto VOP.<\/p>\n<p style=\"text-align: center\">15.3 Obsah emailu sa pova\u017euje za doru\u010den\u00fd v pr\u00edpade i) manu\u00e1lneho potvrdenia jeho obdr\u017eania, resp. potvrdenia o jeho pre\u010d\u00edtan\u00ed, ii) obdr\u017eania emailovej odpovede obsahuj\u00facej aj p\u00f4vodn\u00fd text emailu o doru\u010denie ktor\u00e9ho ide; za potvrdenie o doru\u010den\u00ed sa nepova\u017euje len automatick\u00e1 odpove\u010f bez z\u00e1sahu adres\u00e1ta.<\/p>\n<p style=\"text-align: center\">15.4 Pre doru\u010dovanie p\u00edsomnost\u00ed medzi zmluvn\u00fdmi stranami plat\u00ed, \u017ee p\u00edsomnos\u0165 sa pova\u017euje za doru\u010den\u00fa:<\/p>\n<p style=\"text-align: center\">a) d\u0148om jej faktick\u00e9ho doru\u010denia druhej zmluvnej strane &#8211; adres\u00e1tovi,<\/p>\n<p style=\"text-align: center\">b) d\u0148om, ke\u010f m\u00e1rne uplynie lehota na prevzatie si z\u00e1sielky na po\u0161te, a to aj v pr\u00edpade, \u017ee sa adres\u00e1t o ulo\u017een\u00ed nedozvedel,<\/p>\n<p style=\"text-align: center\">c) d\u0148om vykonania ne\u00faspe\u0161n\u00e9ho pokusu o doru\u010denie, ak doru\u010denie bolo znemo\u017enen\u00e9 \u00famyseln\u00fdm konan\u00edm adres\u00e1ta, najm\u00e4 odmietnut\u00edm prevzatia z\u00e1sielky.<\/p>\n<p style=\"text-align: center\">15.5 Zmluvn\u00e9 strany s\u00fa povinn\u00e9 zachov\u00e1va\u0165 ml\u010danlivos\u0165 o v\u0161etk\u00fdch skuto\u010dnostiach, o ktor\u00fdch sa dozvedia v s\u00favislosti s plnen\u00edm na z\u00e1klade zmluvn\u00e9ho vz\u0165ahu vzniknut\u00e9ho v s\u00falade s t\u00fdmito VOP a ktor\u00e9 sa t\u00fdkaj\u00fa druhej zmluvnej strany, ak tak\u00e9to skuto\u010dnosti maj\u00fa pre druh\u00fa zmluvn\u00fa stranu alebo in\u00fdch s\u00fa\u0165a\u017eite\u013eov na trhu preuk\u00e1zate\u013en\u00fd hospod\u00e1rsky v\u00fdznam.<\/p>\n<p style=\"text-align: center\">15.5.1 Za d\u00f4vern\u00e9 inform\u00e1cie sa pova\u017euj\u00fa aj v\u0161etky skuto\u010dnosti a inform\u00e1cie tvoriace predmet obchodn\u00e9ho tajomstva v zmysle \u00a7 17 z\u00e1kona \u010d. 513\/1991 Zb. Obchodn\u00fd z\u00e1konn\u00edk v platnom znen\u00ed a \u010falej tie\u017e inform\u00e1cie jednozna\u010dne a preuk\u00e1zate\u013ene ozna\u010den\u00e9 druhou stranou za d\u00f4vern\u00e9. Bez dotknutia prv uveden\u00fdch ustanoven\u00ed, d\u00f4vern\u00fdmi inform\u00e1ciami s\u00fa aj ak\u00e9ko\u013evek inform\u00e1cie verejne nepr\u00edstupn\u00e9, technick\u00e9, obchodn\u00e9 alebo in\u00e9 inform\u00e1cie, ktor\u00e9 niektor\u00e1 zmluvn\u00e1 strana ozna\u010d\u00ed ako d\u00f4vern\u00e9, alebo s ktor\u00fdmi sa m\u00e1 naklada\u0165 (vzh\u013eadom na okolnosti zn\u00e1me druhej strane pri poskytnut\u00ed inform\u00e1ci\u00ed) ako s d\u00f4vern\u00fdmi alebo ak\u00e9ko\u013evek inform\u00e1cie, z povahy ktor\u00fdch je pochopite\u013en\u00e9 pre ak\u00fako\u013evek priemerne znal\u00fa osobu, \u017ee s\u00fa d\u00f4vern\u00e9. D\u00f4vern\u00e9 inform\u00e1cie s\u00fa aj ak\u00e9ko\u013evek technick\u00e9, obchodn\u00e9 alebo komer\u010dn\u00e9 inform\u00e1cie (vr\u00e1tane produktov\u00fdch pl\u00e1nov, pl\u00e1nov rozvoja, progn\u00f3zy, anal\u00fdzy a strat\u00e9gie), \u0161pecifik\u00e1cie, pl\u00e1ny, sch\u00e9my, \u0161koliace materi\u00e1ly, vzorce, n\u00e1\u010drty, modely, vzorky, postupy, n\u00e1pady a vyn\u00e1lezy (aj ke\u010f nepodliehaj\u00fa osobitnej ochrane), d\u00e1ta, softv\u00e9r, alebo dokument\u00e1cia v akejko\u013evek podobe \u010di u\u017e zachyten\u00e9 hmotne alebo \u00fastne poskytnut\u00e9, ako aj inform\u00e1cie prijat\u00e9 od inej osoby ako je zmluvn\u00e1 strana, pokia\u013e je t\u00e1to osoba zaviazan\u00e1 nimi naklada\u0165 ako s d\u00f4vern\u00fdmi. Za d\u00f4vern\u00e9 inform\u00e1cie sa pova\u017euj\u00fa aj inform\u00e1cie o pomeroch jednej alebo druhej zo zmluvn\u00fdch str\u00e1n, jej produktoch, procesoch a v\u00fdkonoch a tie\u017e cen\u00e1ch, pr\u00edplatkoch a n\u00e1kladoch dohodnut\u00fdch v objedn\u00e1vkach.<\/p>\n<p style=\"text-align: center\">15.5.2 V z\u00e1ujme predch\u00e1dzania sporom o povahu inform\u00e1ci\u00ed sa zmluvn\u00e9 strany dohodli na tom, \u017ee strana, ktor\u00e1 druhej strane poskytne inform\u00e1cie, ktor\u00e9 v zmysle ustanoven\u00ed tohto \u010dl\u00e1nku maj\u00fa by\u0165 pova\u017eovan\u00e9 za d\u00f4vern\u00e9 a z povahy veci nie je jednozna\u010dn\u00e9, \u017ee ide o d\u00f4vern\u00e9 inform\u00e1cie tak, ako s\u00fa \u0161pecifikovan\u00e9 v bode 15.5.1, ako d\u00f4vern\u00e9 tieto inform\u00e1cie aj jednozna\u010dne ozna\u010d\u00ed.<\/p>\n<p style=\"text-align: center\">15.6 Z\u00e1v\u00e4zok zachov\u00e1vania ml\u010danlivosti plat\u00ed i po ukon\u010den\u00ed platnosti zmluvn\u00e9ho vz\u0165ahu, s\u00fa\u010das\u0165ou ktor\u00e9ho s\u00fa tieto VOP. Od tejto povinnosti m\u00f4\u017ee by\u0165 zmluvn\u00e1 strana osloboden\u00e1 len p\u00edsomn\u00fdm vyhl\u00e1sen\u00edm druhej zmluvnej strany. Povinnos\u0165 ml\u010danlivosti prech\u00e1dza aj na pr\u00e1vnych n\u00e1stupcov zmluvn\u00fdch str\u00e1n.<\/p>\n<p style=\"text-align: center\">15.7 Povinnos\u0165 ml\u010danlivosti sa nevz\u0165ahuje na tie skuto\u010dnosti, ktor\u00e9:<\/p>\n<p style=\"text-align: center\">a) v s\u00favislosti s plnen\u00edm na z\u00e1klade zmluvn\u00e9ho vz\u0165ahu vzniknut\u00e9ho v s\u00falade s t\u00fdmito VOP s\u00fa alebo bud\u00fa pr\u00edstupn\u00e9 zamestnancom alebo tret\u00edm osob\u00e1m, ktor\u00e9 tieto inform\u00e1cie vzh\u013eadom na svoju pracovn\u00fa poz\u00edciu, funk\u010dn\u00e9 zaradenie, resp. svoju \u00falohu pri zmluvnom plnen\u00ed musia pozna\u0165, pri\u010dom ale tieto osoby musia by\u0165 pr\u00edslu\u0161nou zmluvnou stranou, pre ktor\u00fa s\u00fa \u010dinn\u00e9, informovan\u00e9 o d\u00f4vernom charaktere t\u00fdchto inform\u00e1ci\u00ed,<\/p>\n<p style=\"text-align: center\">b) boli preuk\u00e1zate\u013ene z\u00edskan\u00e9 od tretej osoby, ktor\u00e1 je opr\u00e1vnen\u00e1 \u0161\u00edri\u0165 tieto inform\u00e1cie, alebo<\/p>\n<p style=\"text-align: center\">c) sa stali verejne zn\u00e1mymi bez poru\u0161enia povinnosti niektorej zmluvnej strany upravuj\u00facej povinnos\u0165 ml\u010danlivosti,<\/p>\n<p style=\"text-align: center\">d) boli nez\u00e1visle vyvinut\u00e9 zmluvnou stranou, bez pou\u017eitia ak\u00fdchko\u013evek d\u00f4vern\u00fdch inform\u00e1ci\u00ed pod\u013ea ustanoven\u00ed tohto \u010dl\u00e1nku.<\/p>\n<p style=\"text-align: center\">15.8 Za poru\u0161enie povinnosti zachova\u0165 ml\u010danlivos\u0165 sa nepova\u017euje:<\/p>\n<p style=\"text-align: center\">a) poskytnutie inform\u00e1ci\u00ed tret\u00edm osob\u00e1m, ktor\u00e9 maj\u00fa majetkov\u00fa \u00fa\u010das\u0165 v niektorej zo zmluvn\u00fdch str\u00e1n, pri\u010dom tieto osoby musia by\u0165 v\u017edy vopred informovan\u00e9 o povinnostiach ml\u010danlivosti a p\u00edsomne zaviazan\u00e9 k dodr\u017eiavaniu povinnosti ml\u010danlivosti,<\/p>\n<p style=\"text-align: center\">b) poskytnutie inform\u00e1ci\u00ed advok\u00e1tom \u010di in\u00fdm z\u00e1stupcom pre potreby riadneho v\u00fdkonu ich \u010dinnosti, ktor\u00ed s\u00fa pod\u013ea z\u00e1kona viazan\u00ed povinnos\u0165ou ml\u010danlivosti, pri\u010dom tieto osoby musia by\u0165 vopred informovan\u00e9 o povinnosti ml\u010danlivosti v predmetnej veci,<\/p>\n<p style=\"text-align: center\">c) poskytnutie inform\u00e1ci\u00ed v pr\u00edpade vyslovenia predch\u00e1dzaj\u00faceho p\u00edsomn\u00e9ho s\u00fahlasu druhej zmluvnej strany k spr\u00edstupneniu jednotlivej inform\u00e1cie chr\u00e1nenej povinnos\u0165ou ml\u010danlivosti,<\/p>\n<p style=\"text-align: center\">d) poskytnutie inform\u00e1ci\u00ed pre \u00fa\u010dely konania pred s\u00fadom, rozhodcovsk\u00fdm org\u00e1nom a\/alebo in\u00fdm org\u00e1nom verejnej moci, a to tak\u00e9muto org\u00e1nu, pri\u010dom tento org\u00e1n mus\u00ed by\u0165 vopred obozn\u00e1men\u00fd s d\u00f4vern\u00fdm charakterom inform\u00e1cie, aby mohol prija\u0165 potrebn\u00e9 opatrenia (napr. vyl\u00fa\u010denie verejnosti),<\/p>\n<p style=\"text-align: center\">e) poskytnutie inform\u00e1ci\u00ed vl\u00e1dnej, bankovej, da\u0148ovej alebo inej kontrolnej autorite, ktor\u00e1 je opr\u00e1vnen\u00e1 a kompetentn\u00e1 ich vy\u017eadova\u0165, a to v s\u00falade s pr\u00e1vnymi predpismi, pri\u010dom tento org\u00e1n mus\u00ed by\u0165 vopred obozn\u00e1men\u00fd s d\u00f4vern\u00fdm charakterom inform\u00e1cie, aby mohol prija\u0165 potrebn\u00e9 opatrenia (napr. vyl\u00fa\u010denie verejnosti),<\/p>\n<p style=\"text-align: center\">f) poskytnutie inform\u00e1ci\u00ed, ktor\u00e9 je zmluvn\u00e1 strana povinn\u00e1 ozn\u00e1mi\u0165 na z\u00e1klade z\u00e1kona.<\/p>\n<p style=\"text-align: center\">15.9 Zmluvn\u00e9 strany sa \u010falej zav\u00e4zuj\u00fa, \u017ee inform\u00e1cie o druhej zmluvnej strane, ktor\u00e9 podliehaj\u00fa re\u017eimu ml\u010danlivosti pod\u013ea tohto \u010dl\u00e1nku, bud\u00fa chr\u00e1ni\u0165 aspo\u0148 v takom rozsahu ako keby i\u0161lo o inform\u00e1cie ich vlastn\u00e9 a zav\u00e4zuj\u00fa sa v rovnakom rozsahu zaviaza\u0165 ml\u010danlivos\u0165ou svoje organiza\u010dn\u00e9 zlo\u017eky, riadiacich zamestnancov alebo zamestnancov (a tie\u017e spolupracuj\u00face osoby), ktor\u00ed sa dostan\u00fa s tak\u00fdmito inform\u00e1ciami do styku, pri\u010dom za poru\u0161enie povinnosti t\u00fdchto os\u00f4b ka\u017ed\u00e1 zo zmluvn\u00fdch str\u00e1n zodpoved\u00e1 v plnom rozsahu.<\/p>\n<p style=\"text-align: center\">15.10 Povinnos\u0165 ml\u010danlivosti trv\u00e1 po dobu platnosti pr\u00edslu\u0161n\u00e9ho zmluvn\u00e9ho vz\u0165ahu vzniknut\u00e9ho v s\u00falade s t\u00fdmito VOP a \u010fal\u0161\u00ed 1 rok po jeho z\u00e1niku a prech\u00e1dza aj na pr\u00edpadn\u00fdch pr\u00e1vnych n\u00e1stupcov zmluvn\u00fdch str\u00e1n.<\/p>\n<h5 style=\"text-align: center\" align=\"center\">\u010cl\u00e1nok XVI<\/h5>\n<h5 style=\"text-align: center\" align=\"center\">Spolo\u010dn\u00e9 a z\u00e1vere\u010dn\u00e9 ustanovenia<\/h5>\n<p style=\"text-align: center\">16.1 Zmluvn\u00e9 vz\u0165ahy zmluvn\u00fdch str\u00e1n, ktor\u00e9 nie s\u00fa upraven\u00e9 t\u00fdmito VOP ani objedn\u00e1vkou, sa riadia pr\u00edslu\u0161n\u00fdmi ustanoveniami v\u0161eobecne z\u00e1v\u00e4zn\u00fdch pr\u00e1vnych predpisov platn\u00fdch v krajine s\u00eddla vykon\u00e1vate\u013ea (t. j. Slovenskej republike), najm\u00e4 pr\u00edslu\u0161n\u00fdmi ustanoveniami Obchodn\u00e9ho z\u00e1konn\u00edka (a najm\u00e4 ustanoveniami zmluvy o dielo) v platnom znen\u00ed. V pr\u00edpade, ak tieto VOP a\/alebo objedn\u00e1vka upravuje niektor\u00e9 vz\u0165ahy medzi zmluvn\u00fdmi stranami odli\u0161ne ako z\u00e1kon, platia VOP a zmluvn\u00e1 \u00faprava za predpokladu, \u017ee ide o rozpor s ustanoveniami z\u00e1kona, od ktor\u00fdch sa je mo\u017en\u00e9 odch\u00fdli\u0165, pr\u00edpadne ktor\u00fdch aplik\u00e1ciu je mo\u017en\u00e9 vyl\u00fa\u010di\u0165 (pre pr\u00edpad rozporu sa dispozit\u00edvne ustanovenie Obchodn\u00e9ho z\u00e1konn\u00edka pova\u017euje za vyl\u00fa\u010den\u00e9). V pr\u00edpade rozporu medzi ustanoveniami t\u00fdchto VOP a objedn\u00e1vkou platia prednostne ustanovenia objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">16.1.1 V pr\u00edpade, ak do\u0161lo k uzatvoreniu zmluvn\u00e9ho vz\u0165ahu medzi vykon\u00e1vate\u013eom a zad\u00e1vate\u013eom samostatnou zmluvou (t. j. nie formou objedn\u00e1vky pod\u013ea \u010dl\u00e1nku IV t\u00fdchto VOP), tam kde tieto VOP hovoria o objedn\u00e1vke, mysl\u00ed sa \u0148ou tak\u00e1to zmluva.<\/p>\n<p style=\"text-align: center\">16.2 Pre \u00fa\u010dely ur\u010denia s\u00fadnej pr\u00e1vomoci plat\u00ed, \u017ee miestom zmluvn\u00e9ho plnenia je miesto realiz\u00e1cie z\u00e1kazky (bod 4.2.1 p\u00edsm. c) t\u00fdchto VOP). V pr\u00edpade, ak kol\u00edzne normy dovo\u013euj\u00fa vo\u013ebu pr\u00e1va, spravuj\u00fa sa vz\u0165ahy medzi zad\u00e1vate\u013eom a vykon\u00e1vate\u013eom vzniknut\u00e9 pod\u013ea t\u00fdchto VOP slovensk\u00fdm pr\u00e1vnym poriadkom. V pr\u00edpade, ak kol\u00edzne normy dovo\u013euj\u00fa vo\u013ebu s\u00fadnej pr\u00e1vomoci, s\u00fa na rozhodnutie sporu medzi zad\u00e1vate\u013eom a vykon\u00e1vate\u013eom zo zmluvn\u00e9ho vz\u0165ahu vzniknut\u00e9ho pod\u013ea t\u00fdchto VOP pr\u00edslu\u0161n\u00e9 s\u00fady Slovenskej republiky.<\/p>\n<p style=\"text-align: center\">16.3 Ak by niektor\u00e9 ustanovenie t\u00fdchto VOP bolo neplatn\u00e9, nem\u00e1 to vplyv na platnos\u0165 ostatn\u00fdch ustanoven\u00ed.<\/p>\n<p style=\"text-align: center\">16.4 Tieto VOP nadob\u00fadaj\u00fa platnos\u0165 a \u00fa\u010dinnos\u0165 d\u0148om v z\u00e1hlav\u00ed dokumentu. S\u00fa\u010dasne t\u00fdmto zanikaj\u00fa VOP vydan\u00e9 vykon\u00e1vate\u013eom pred 1. 11. 2018; pre zmluvn\u00e9 vz\u0165ahy vzniknut\u00e9 na z\u00e1klade objedn\u00e1vok, ktor\u00fdch s\u00fa\u010das\u0165ou boli aj doteraj\u0161ie VOP sa v\u0161ak pou\u017eij\u00fa doteraj\u0161ie VOP.<\/p>\n<p style=\"text-align: center\">16.5 Vykon\u00e1vate\u013e je opr\u00e1vnen\u00fd tieto VOP kedyko\u013evek jednostranne zmeni\u0165. Pre zmluvn\u00fd vz\u0165ah medzi zad\u00e1vate\u013eom a vykon\u00e1vate\u013eom zalo\u017een\u00fd konkr\u00e9tnou objedn\u00e1vkou s\u00fa v\u0161ak v\u017edy rozhoduj\u00face VOP v znen\u00ed platnom v \u010dase riadneho doru\u010denia potvrdenej objedn\u00e1vky vykon\u00e1vate\u013eovi.<\/p>\n<\/div>\n\t\t<\/div> <!-- Close content div. -->\n\t<\/div> <!-- Close collapse div. -->\n<\/div> <!-- Close card div. -->\n<!-- Start accordion card div. -->\n<div class=\"ea-card  sp-ea-single\">\n\t<!-- Start accordion header. -->\n\t<h3 class=\"ea-header\">\n\t\t<!-- Add anchor tag for header. -->\n\t\t<a class=\"collapsed\" id=\"ea-header-38082\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse38082\" aria-controls=\"collapse38082\" href=\"#\"  aria-expanded=\"false\" tabindex=\"0\">\n\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky HOLLEN Hung\u00e1ria Kft. v Ma\u010farsku platn\u00e9 od 1.4.2016 do 31.12.2024\t\t<\/a> <!-- Close anchor tag for header. -->\n\t<\/h3>\t<!-- Close header tag. -->\n\t<!-- Start collapsible content div. -->\n\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38082\" data-parent=\"#sp-ea-3808\" role=\"region\" aria-labelledby=\"ea-header-38082\">  <!-- Content div. -->\n\t\t<div class=\"ea-body\">\n\t\t<p style=\"text-align: center\">General Commercial Terms and Conditions applicable to HOLLEN Hung\u00e1ria Kereskedelmi \u00e9s Szolg\u00e1ltat\u00f3 Korl\u00e1tolt Felel\u0151ss\u00e9g\u0171 T\u00e1rsas\u00e1g in Hungary<\/p>\n<p style=\"text-align: center\">as of 01.04.2016<\/p>\n<p style=\"text-align: center\"><b>Article I<\/b><\/p>\n<p style=\"text-align: center\"><b>Introductory Provision<\/b><\/p>\n<p>1.1\u00a0\u00a0\u00a0\u00a0These General Commercial Terms and Conditions (hereinafter referred to as \u201eGCTC\u201d only) govern the relationship between the company HOLLEN Hung\u00e1ria Kereskedelmi \u00e9s Szolg\u00e1ltat\u00f3 Korl\u00e1tolt Felel\u0151ss\u00e9g\u0171 T\u00e1rsas\u00e1g, having its registered office at: H &#8211; 9028 Gy\u0151r, Feh\u00e9rv\u00e1ri \u00fat 75. \u00e9p., Hungary, identification number of the company: 24956417-2932-113-08, EU VAT: HU24956417, Company Registration Number: 08-09-026396, recorded by Registry Court of the Gy\u0151r Tribunal (hereinafter referred to as the \u201eService Provider\u201d only) and the entity who orders its services defined in Article III of these GCTC (hereinafter referred to as the \u201eClient\u201d only), except the situation when the applicability of these GCTC was excluded by separate service agreement concluded between the Service provider and the Client.<\/p>\n<p style=\"text-align: center\"><b>Article II<\/b><\/p>\n<p style=\"text-align: center\"><b>Definitions of terms<\/b><\/p>\n<p>2.1\u00a0 \u00a0 Service Provider \u2013 a legal entity providing services under these GCTC (i.e. HOLLEN Hung\u00e1ria Kft.).<\/p>\n<p>2.2\u00a0\u00a0\u00a0\u00a0Client \u2013 a legal entity ordering services from the Service provider under these GCTC.<\/p>\n<p>2.3\u00a0\u00a0\u00a0\u00a0Final Customer \u2013 a legal entity, to whom the components &#8211; being the subject matter of services provided according to these GCTC &#8211; are designated; Final Customer and Client may, but need not be the same person.<\/p>\n<p>2.4\u00a0\u00a0\u00a0\u00a0Component \u2013 element, article (commodity), semifinished (intermediate) product, substance or any combination thereof that is the subject matter of the services provided according to these GCTC.<\/p>\n<p>2.5\u00a0\u00a0\u00a0\u00a0Order \u2013 a document, by which the Client orders particular task and which is prepared, delivered and signed in compliance with Article IV of these GCTC. Acceptance of an Order by the Service Provider in accordance with Article IV of these GCTC shall constitute a contractual relationship between the Service Provider and the Client.<\/p>\n<p>2.6\u00a0\u00a0\u00a0\u00a0Task \u2013 a service or a set of services under these GCTC which relate to Components and which are provided on the basis of one particular Order.<\/p>\n<p>2.7\u00a0\u00a0\u00a0\u00a0Quality Department Operative \u2013 Client&#8217;s responsible person appointed for the relevant Task in the Order; Final Customer&#8217;s representative may also act in such a capacity if so decided by the Client, nevertheless the activity of such a person shall directly oblige the Client under these GCTC.<\/p>\n<p>2.8\u00a0\u00a0\u00a0\u00a0Service Provider&#8217;s Staff \u2013 employees or other co-operating persons (individual entrepreneurs, legal entities) of the Service Provider or its subcontractors, who provide services on behalf of the Service Provider to the Client under these GCTC; they are mainly: operators, technicians, residents, co-ordinators.<\/p>\n<p>2.8.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Technician \u2013 Service Provider&#8217;s responsible person for the Task in question identified in the Order.<\/p>\n<p>2.9\u00a0\u00a0\u00a0\u00a0Work Procedure \u2013 written key operating document containing a detailed description of individual steps implemented on Components that are the subject matter of the Task realization.<\/p>\n<p>2.10\u00a0\u00a0\u00a0\u00a0Worksheet \u2013 document confirming the type and scope of the provided Services, which is the background document for invoicing.<\/p>\n<p>2.11\u00a0\u00a0\u00a0\u00a08D \u2013 ordinary procedure standardly used in the automotive industry in order to improve the production quality and to solve a variety of problems, including complaints.<\/p>\n<p style=\"text-align: center\"><b>Article III<\/b><\/p>\n<p style=\"text-align: center\"><b>Services<\/b><\/p>\n<p>3.1\u00a0\u00a0\u00a0\u00a0Services provided according to these GCTC include, without limitation:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0services concerning the quality supply of production and\/or processes including, in particular, inspection of Components associated with sorting activities and corrective actions and additional modifications, if any;<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0any other services associated with quality assurance of Components including, without limitation, production support, shop works, logistics and assistance services<\/p>\n<p>(hereinafter referred to as the &#8222;Services&#8220; only).<\/p>\n<p>3.2\u00a0\u00a0\u00a0\u00a0Particular type and scope of the provided Services are specified in the contract\/Order.<\/p>\n<p style=\"text-align: center\"><b>Article IV<\/b><\/p>\n<p style=\"text-align: center\"><b>Ordering Services<\/b><\/p>\n<p>4.1\u00a0\u00a0\u00a0\u00a0Services under these GCTC shall be provided based on the separate contract or under the specific, mutually confirmed Orders; when the Order is applied, a contractual relationship between the Service Provider and the Client enters into force upon the acceptance of Client\u00b4s Order prepared according to these GCTC by Service Provider. These GCTC shall become the part of contractual relationships established under the previous sentence.<\/p>\n<p>4.2\u00a0\u00a0\u00a0\u00a0The Order has to be recorded in writing, either in printed (hard copy or fax printout) or electronic form and it has to be delivered:<\/p>\n<p>a)\u00a0\u00a0\u00a0 electronically (especially via e-mail containing the scan of the paper-printed Order as the attachment or an electronic file with electronic signature allowing clear and unambiguous identification of the person acting on behalf of the Client);<\/p>\n<p>b)\u00a0\u00a0\u00a0 by fax or by hand.<\/p>\n<p>4.2.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Each Order shall contain:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0identification of the Component(s) representing the subject of the Services provided within the Task,<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0definition and description of the ordered Services, including definitions of corresponding quantifiable units relating to the ordered Services (i.e. quantity, time) as far as it is possible related to the given Service,<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0identification of the Task realization place (Article 6.1 of these GCTC),<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0specification of the date of starting the Task realization,<\/p>\n<p>e)\u00a0\u00a0\u00a0\u00a0specification of the particular Technician appointed for the given Task,<\/p>\n<p>f)\u00a0\u00a0\u00a0\u00a0specification of the price for the ordered Services;<\/p>\n<p>g)\u00a0\u00a0\u00a0\u00a0name, surname, title\/position of the person entitled to sign the Order on behalf of the Client;<\/p>\n<p>h)\u00a0\u00a0\u00a0\u00a0declaration of the Contracting Parties that these GCTC shall be the part of the contractual relationship established by the accepted Order.<\/p>\n<p>4.2.2\u00a0 \u00a0 \u00a0\u00a0 Each Order may also contain:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0the estimated finish date of the Services;<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0appointment of the Client&#8217;s person authorized to sign the Worksheet,<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0appointment of the Quality Department Operator,<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0appointment of the Client&#8217;s Financial Department Officer responsible for invoicing-related matters (person competent to organize invoice settlement),<\/p>\n<p>e)\u00a0\u00a0\u00a0\u00a0request for specific equipment provision by Service Provider (Article 5.7 of these GCTC);<\/p>\n<p>f)\u00a0\u00a0\u00a0\u00a0request for the partial Worksheets\u00b4form and frequency of their provision (Article 9.4 of these GCTC);<\/p>\n<p>g)\u00a0\u00a0\u00a0\u00a0Work Procedure (Article 5.1 of these GCTC),<\/p>\n<p>h)\u00a0\u00a0\u00a0\u00a0definition of special kind of costs, which the Client shall pay to the Service Provider (Article 11.4 of these GCTC);<\/p>\n<p>i)\u00a0\u00a0\u00a0\u00a0Order Number;<\/p>\n<p>j)\u00a0\u00a0\u00a0\u00a0request for delivery of the paper-form invoice (Article 12.3.2 of these GCTC),<\/p>\n<p>k)\u00a0\u00a0\u00a0\u00a0appointment of the person who shall receive the electronic invoice (Article 12.3.1 of these GCTC),<\/p>\n<p>l)\u00a0\u00a0\u00a0\u00a0other requests, conditions and arrangements, if any.<\/p>\n<p>4.2.3\u00a0\u00a0 \u00a0 \u00a0\u00a0 Order (or its attachment) may also include the appointment of more Quality Department Operators, as well as the sharing of powers\/authorization resulting from these GCTC to each of them (i.e. entitlement to sign the Work Procedure or any amendments thereto, entitlement to handle complaints, etc.).<\/p>\n<p>4.3\u00a0\u00a0\u00a0\u00a0Orders shall be preferentially drawn up on blanks of order prepared by the Service Provider. Based on information and backgrounds delivered by the Client the Service Provider shall pre-fill the blank and then he shall send it to the Client. The Client shall send signed binding Order to the Service Provider after completion of missing data. In order to create the contractual relationship the Service Provider has to accept the Order; the acceptance shall be realized by the signature of the Service Provider&#8217;s authorized person put on the Order (Article 10.1 of these GCTC). The accepted Order (as contract) becomes binding for both Contracting Party at the moment when the Service Provider delivers to the Client the accepted (i.e. duly signed by both Contracting Party) Order pursuant to Article 4.6 of these GCTC.<\/p>\n<p>4.4\u00a0\u00a0\u00a0\u00a0The Service Provider may \u2013 in its own discretion &#8211; also accept Order prepared by different way, as it is described in Article 4.3 of these GCTC (mostly concerning the order made by usind Client&#8217;s own blanks), provided that such Order does contain at least \u201cessentialia negotii\u201d included into Article 4.2.1 of these GCTC.<\/p>\n<p>4.4.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 When the Order pursuant to Article 4.4 of these GCTC lacks declaration pursuant to Article 4.2.1 letter h\/ of these GCTC only, the Service Provider is still entitled to accept that Order, while the contractual relationship established pursuant to Article 4.4 of these GCTC shall enter into force at the moment of additional declaration pursuant to Article 4.2.1 letter h\/ of these GCTC recorded in writing (Article 4.2 of these GCTC shall be applied accordingly); the Contracting Parties shall make such declaration prior to commencement of the Task, otherwise the Contract does not incurred.<\/p>\n<p>4.5\u00a0\u00a0\u00a0\u00a0The Client&#8217;s Order shall be considered duly delivered, also when it was delivered to the Service Provider:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0in paper form in the hands of the Service Provider&#8217;s authorized person (Article 10.1 of these GCTC), or<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0by fax sent to the fax number given in the blank order sent by the Service Provider to the Client accordingly to the second sentence of Article 4.3 of these GCTC, or<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0by e-mail sent to the Technician\u00b4s e-mail address given in the blank order sent by the Service Provider to the Client accordingly to the second sentence of Article 4.3 of these GCTC or by e-mail sent to the same address of the Service Provider, from which the blank order has been sent pursuant to Article 4.3 of these GCTC,<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0by fax or e-mail sent to the address of the Service Provider&#8217;s authorized person pursuant to Article 10.1 of these GCTC, when the Order has been prepared pursuant to Article 4.4 of these GCTC.<\/p>\n<p>4.6\u00a0\u00a0\u00a0\u00a0The accepted Order shall be considered duly delivered, when it was properly delivered:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0in paper form, in the hands of person on the Client&#8217;s side, or<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0by fax to the number given in the Order signed by the Client, or<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0by e-mail sent to the e-mail address of the Client&#8217;s person having signed the Order,<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0by fax or e-mail sent to the number\/e-mail address from which was that Order dispatched from the Client&#8217;s side, in case of the Order according to Article 4.4 of these GCTC.<\/p>\n<p>4.7\u00a0\u00a0\u00a0\u00a0The Service Provider is not obliged to accept the Client\u00b4s binding Order. The binding Order ceases to be valid, when it was not accepted and delivered to the Client within 48 hours calculated from the time of its delivery to the Service Provider.<\/p>\n<p>4.8\u00a0\u00a0\u00a0\u00a0The another Client\u00b4s Order for identical Services provided after the conclusion of a contract\/contractual relationship pursuant to this Article shall not be deemed a legally binding order and it shall be considered solely made for the Client&#8217;s internal needs (e.g. SAP ERP), even if such an Order was confirmed by the Service Provider, i.e. such additional Order shall not modify or replace the original contractual relationship and shall be deemed an internal document of the Client only; this shall not apply in the case of definite cancellation or clear modification of the original Order, provided that such cancellation or modification is unambiguously, incontestably and directly stated in the later Order with a reference to the original provisions that are being cancelled\/modified, or to the entire original Order identified by a concrete date (and therefore general statement declaring that new Order replaces all prior agreements or any similar provision will not be enough).<\/p>\n<p>4.9\u00a0\u00a0\u00a0\u00a0Any reference to an Order in the subsequent Articles shall be deemed reference to an accepted Order pursuant to this Article establishing a contractual relationship between the Service Provider and Client.<\/p>\n<p style=\"text-align: center\"><b>Article V<\/b><\/p>\n<p style=\"text-align: center\"><b>Implementation of the Task<\/b><\/p>\n<p>5.1\u00a0\u00a0\u00a0\u00a0A detailed description of the implementation of each Task has to be included in the Work Procedure prepared and signed jointly by a Technician and a Quality Department Operator, unless the Work Procedure has been annexed to the Order.<\/p>\n<p>5.2\u00a0\u00a0\u00a0\u00a0The Service Provider&#8217;s responsible employee coordinates the implementation of a Task based on the Work Procedure.<\/p>\n<p>5.3\u00a0\u00a0\u00a0\u00a0Changes in the Work Procedure, if any, has to be made in the form of written amendments signed by the Technician and the Quality Department Operator; when the third party (i. e. the Audi Hungaria Motor Kft.) is involved in the Work Procedure, or, when the work area is held by a third party, the signatures of Quality Department Operator and Producer\u00b4s (Manufacturer&#8217;s) representative are required. The amendment has to contain a description of the change and information about the precise time of its approval and\/or the time when it is to become effective.<\/p>\n<p>5.4\u00a0\u00a0\u00a0\u00a0In order to implement the Task by due and proper way the Service Provider shall ensure a sufficient number of its employees (possessing the abilities, knowledge, efficiency and skills required for the given Task) realizing the Task.<\/p>\n<p>5.5\u00a0\u00a0\u00a0\u00a0The Technician is the Service Provider&#8217;s responsible person for matters relating to the Task; he shall, without limitation:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0coordinate and manage the work of other Service Provider&#8217;s staff involved in the implementation of the Task,<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0participate in the elaboration of the Work Procedure in compliance with these GCTC and sign it on behalf of the Service Provider (including any amendments thereto), unless these GCTC stipulate otherwise,<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0prepare Worksheets and partial Worksheets,<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0perform activities in ensuring quality of the provided Services and in handling the complaint procedure pursuant to Article XIII of these GCTC,<\/p>\n<p>e)\u00a0\u00a0\u00a0\u00a0act as the Service Provider&#8217;s contact for receipt of any suggestions, comments or requests relating to the Task; the Technician shall be informed without any delay about all organisational changes related to the Task implementation or about restrictions inhibiting due and proper Task realization,<\/p>\n<p>f)\u00a0\u00a0\u00a0\u00a0contact the Quality Department Operator whenever needed, but especially in order to ask for the necessary co-operation.<\/p>\n<p>5.6\u00a0\u00a0\u00a0\u00a0Unless agreed otherwise between the Client and the Service Provider, the Service Provider shall ensure basic equipment and accessories, tools and working material required for the implementation of the Task (i.e. marking pens, stickers, identification labels, pens, sheets of paper, forms, tapes and other consumables), as well as any equipment required to ensure safety and protection of health at the workplace, within the obvious range and the consumption (hereinafter jointly &#8222;Basic Work Aids&#8220;).<\/p>\n<p>5.7\u00a0\u00a0\u00a0\u00a0The Service Provider and Client may agree that the Service Provider shall secure for its own staff as well as other work equipment or tools, such as desks, lighting fixtures, binding devices etc. (hereinafter the &#8222;Above Standard Aids&#8220;); otherwise they are to be secured by the Client. The corresponding agreement with detailed description\/listing of the Above Standard Aids to be secured has to be specified in the Order.<\/p>\n<p style=\"text-align: center\"><b>Article VI<\/b><\/p>\n<p style=\"text-align: center\"><b>Place of Providing of the Services<\/b><\/p>\n<p>6.1\u00a0\u00a0\u00a0\u00a0Services according to these GCTC are provided mainly in the Client&#8217;s premises or in the Final Customer&#8217;s premises or on the Service Provider&#8217;s premises. The exact place of providing of the Services and the costs associated with such place, if any, has to be specified in the Order.<\/p>\n<p>6.2\u00a0\u00a0\u00a0\u00a0The Client is obliged to ensure the Service Provider&#8217;s employees involved in the implementation of any particular Task access to the place of providing of the Services, if located in the Client&#8217;s or Final Customer&#8217;s premises and to provide them with the required means (identification cards, name tags, etc.).<\/p>\n<p>6.3\u00a0\u00a0\u00a0\u00a0The Client is obliged to secure appropriate premises for providing of the Services and related activities (such as supply and removal of materials) and to equip such premises with appropriate devices allowing an efficient provision of the Services.<\/p>\n<p>6.4\u00a0\u00a0\u00a0\u00a0The Client shall be responsible to ensure that the place of the Service provision meets all the requirements set out in applicable legal regulations, in particular those dealing with occupational safety and health and fire protection.<\/p>\n<p style=\"text-align: center\"><b>Article VII<\/b><\/p>\n<p style=\"text-align: center\"><b>Time of Task implementation<\/b><\/p>\n<p>7.1\u00a0\u00a0\u00a0\u00a0The Service Provider undertakes to secure that any Task implementation shall commence at the time agreed upon in the Order, otherwise in the customary time, considering the location and accessibility of the place of Task implementation.<\/p>\n<p>7.1.1\u00a0\u00a0\u00a0\u00a0Compliance of the Service Provider with the time of the Task implementation commencement is conditional upon receiving the required co-operation to be provided by the Client\/Final Customer pursuant to Article VIII of these GCTC.<\/p>\n<p>7.2\u00a0\u00a0\u00a0\u00a0The Duration of the Service provision (in hours) will be continuously recorded in the Worksheet prepared by the Technician and confirmed by the Client&#8217;s appointed person (Article 9.3 of these GCTC).<\/p>\n<p>7.3\u00a0\u00a0\u00a0\u00a0The Duration of the Service provision is to be recorded in the Worksheet; it shall include also the time required for:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0transfers of materials through logistics operations,<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0packaging,<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0idle times not caused by Service Provider&#8217;s staff,<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0periods of time corresponding to duration of statutory breaks,<\/p>\n<p>e)\u00a0\u00a0\u00a0\u00a0time required for organizational arrangements in support of Tasks,<\/p>\n<p>f)\u00a0\u00a0\u00a0\u00a0elaboration of partial Worksheets (Article 9.4 of these GCTC), reports and final documentation for the Task.<\/p>\n<p style=\"text-align: center\"><b>Article VIII<\/b><\/p>\n<p style=\"text-align: center\"><b>Client&#8217;s Co-operation<\/b><\/p>\n<p>8.1\u00a0\u00a0\u00a0\u00a0The Client shall provide the Service Provider all the co-operation required in connection with the Task implementation without limitation, such as:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0to provide all specialized technical information necessary for due and proper providing of Services;<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0to provide the Components that are to be the subject of the Services and\/or to provide access to such Components;<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0to provide access to the place of Service provision;<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0to secure working environment that is in conformance with the applicable legal regulations dealing with occupational safety and health;<\/p>\n<p>e)\u00a0\u00a0\u00a0\u00a0to give any required additional instructions and clarifications of requirements related to any particular Task;<\/p>\n<p>f)\u00a0\u00a0\u00a0\u00a0to secure work aids, tools and other equipment not provided by the Service Provider;<\/p>\n<p>g)\u00a0\u00a0\u00a0\u00a0to provide co-operation required under the provisions of these GCTC (for example Articles 5.1, 6.3, 7.2);<\/p>\n<p>h)\u00a0\u00a0\u00a0\u00a0to provide additional co-operation, in particular as and when requested.<\/p>\n<p>8.2\u00a0\u00a0\u00a0\u00a0When the Client fails to provide necessary co-operation to the Service Provider pursuant to previous item, the Service Provider is entitled to interrupt the provision of Services.<\/p>\n<p>8.3\u00a0\u00a0\u00a0\u00a0When the failure of providing of necessary co-operation by the Client results in interruption of the provision of Services, the Service Provider is not in delay with fulfilment of his obligations for the period of delay in the provision of co-operation under the Article 8.2 of these GCTC, and is not liable for any damage originating in relation to such interruption; in this case, the time of interruption of the provision of Services is considered downtimes that were not caused by the Service Provider\u2019s employees under the Article 7.3 letter c) of these GCTC, for which the Service Provider is entitled for remuneration in the full amount, as if no downtime occurred.<\/p>\n<p>8.4\u00a0\u00a0\u00a0\u00a0If the Client fails to specify any Financial Department Officer responsible for invoicing-related matters in the Order, he is obliged to notify him to the Service Provider in a provable way within 10 days from the date when the Order was signed.<\/p>\n<p>8.5\u00a0\u00a0\u00a0\u00a0The provisions of this Article shall be also applied accordingly to the Final Customer, if the Task is implemented either on the Final Customer&#8217;s premises or with the Components in the possession of the Final Customer; in such cases, the Client will be required to ensure the Final Customer&#8217;s co-operation in the required extent (in particular according to the provisions of this Article) and he is responsible for the non-fulfilment of the co-operation by the Final Customer like this co-operation hasn\u00b4t been provided by the Client itself.<\/p>\n<p style=\"text-align: center\"><b>Article IX<\/b><\/p>\n<p style=\"text-align: center\"><b>Worksheet and partial worksheets<\/b><\/p>\n<p>9.1\u00a0\u00a0\u00a0\u00a0The Technician shall prepare the Worksheet on provided Services.<\/p>\n<p>9.1.1\u00a0\u00a0\u00a0\u00a0The Worksheet shall include:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0the number of hours spent by providing Services by all Service Provider\u2019s staff, or<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0the number of other measurable units quantifying the provision of Services, assuming that these were defined in the Order (Article 4.2.1 letter b\/ of these GCTC), or<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0remuneration for the provided Services.<\/p>\n<p>9.1.2\u00a0\u00a0\u00a0\u00a0The Worksheet may include:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0the list and quantity of Components that were subject matter of the provision of Services and\/or kind of the provided Services,<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0data on the quantity of identified defective Components and on the quantity of repaired Components,<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0the number of the Service Provider\u00b4s staff involved in the Service provision,<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0other facts as were agreed upon between the Technician and the Quality Department Operator.<\/p>\n<p>9.2\u00a0\u00a0\u00a0\u00a0The Worksheet shall be prepared after the Task implementation or upon expiry of the calendar month (if the Task implementation takes more than 60 days).<\/p>\n<p>9.2.1\u00a0\u00a0\u00a0\u00a0Subject to agreement between the Client and Service Provider, Worksheets may also be prepared at other mutually agreed times.<\/p>\n<p>9.3\u00a0\u00a0\u00a0\u00a0Worksheets confirmed by the Client&#8217;s person specified in the Order (Article 4.2.2 letter b\/ of these GCTC) shall serve as the base for invoicing; if the Client failed to specify such person in the Order, the person referred to in Article 10.3 of these GCTC are entitled to sign the Worksheet. The Client&#8217;s person who confirms the Worksheet shall also indicate his\/her name, surname and position and\/or title next to his\/her signature. The Client&#8217;s person whose task includes the confirmation of the Worksheet prepared by the Service Provider, is supposed to either, confirm, or comment on the Worksheet within five (5) days after the Client received the Worksheet and shall do so either by means of electronic message, letter or fax. If the Client failed to comment on the Worksheet within a specified time, the Worksheet is deemed approved, even if it was not approved within that specific time (so fiction of approval will apply). If the Service Provider demonstrates all of the Client\u00b4s comments duly, then the Worksheet shall be considered approved and such approval takes effect upon dispatching the revised new Worksheet.<\/p>\n<p>9.4\u00a0\u00a0\u00a0\u00a0Upon the Client&#8217;s request, the Service Provider may also prepare partial Worksheets containing data requested by the Client and will be prepared in a form and\/or at frequencies requested by the Client; but, the Service Provider has to prepare such partial Worksheets only at a specific situation, which is that if such obligation was included in the Order (Article 4.2.2 letter f\/ of these GCTC). Partial Worksheets shall not serve as the base of invoicing, and shall serve only the Client\u00b4s needs.<\/p>\n<p style=\"text-align: center\"><b>Article X<\/b><\/p>\n<p style=\"text-align: center\"><b>Authorized persons<\/b><\/p>\n<p>10.1.\u00a0\u00a0\u00a0\u00a0The persons of the Service Provider authorized for signing the Order are:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0statutory representative of the Service Provider,<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0chief clerk of the Service Provider, if appointed,<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0director of the Service provider\u2019s branch,<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0Technicians,<\/p>\n<p>each of them independently.<\/p>\n<p>10.2\u00a0\u00a0\u00a0\u00a0When Client does not appoint a specific Quality Department Operator in the Order, any member of the Customer\u2019s staff (mainly the employee or co-operating person) is entitled to act according to these GCTC in the name of the Client, whose rank fits the specified function, while the Service Provider is not entitled to investigate, if the specified person oversteps \u2013 his powers or not; the action of such person binds the Client in full extent except the case if it has been demonstrated that the Service Provider knew about the exceeding of such authority, and fails to inform the Client about this fact without any unreasonable delay.<\/p>\n<p>10.2.1\u00a0\u00a0\u00a0\u00a0The Client has the right to notify, in a provable way, missing contact data on the respective Quality Department Operator, as well as change of these data, any time to the Service Provider; the notification has to state clearly who has signed it on behalf of Client.<\/p>\n<p>10.3\u00a0\u00a0\u00a0\u00a0The provisions of Article 10.2 of these GCTC shall apply similarly to the person of Client who is entitled to sign the Worksheet (Article 4.2.2 letter b) of these GCTC) if such a person is not appointed in the Order.<\/p>\n<p style=\"text-align: center\"><b>Article XI<\/b><\/p>\n<p style=\"text-align: center\"><b>Remuneration for Provided Services<\/b><\/p>\n<p>11.1\u00a0\u00a0\u00a0\u00a0The Client undertakes to pay remuneration for the Services provided by the Service Provider in the amount agreed in the Order and these GCTC beforehand.<\/p>\n<p>11.2\u00a0\u00a0\u00a0\u00a0The relevant legal VAT rate will be added to remuneration. Remuneration will be invoiced, in accordance with the provisions of this Article, according to the actual number of hours of providing Services and\/or other quantifiable units (Article 4.2.1 letter b) of these GCTC) at which the Services were provided and as specified in a confirmed Worksheet.<\/p>\n<p>11.3\u00a0\u00a0\u00a0\u00a0Besides the remuneration for provided Services specified in the Order, other Surcharges may be added:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0at nights (18.00 \u2013 06.00) 30%<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0on Saturdays 100%<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0on Sundays and on other non-working days (public holidays) 100%<\/p>\n<p>If different amount of Surcharges are agreed or if the payment of the Surcharges are excluded, then the provisions of the Order shall prevail.<\/p>\n<p>11.4\u00a0\u00a0\u00a0\u00a0Besides the remuneration for performed Services, the Client is obliged to reimburse the specific costs for the Service Provider, agreed in the Order.<\/p>\n<p style=\"text-align: center\"><b>Article XII<\/b><\/p>\n<p style=\"text-align: center\"><b>Payment conditions and sanctions<\/b><\/p>\n<p>12.1\u00a0\u00a0\u00a0\u00a0Remuneration for provided services is due on the basis of the invoice issued by the Service Provider:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0after completion of the task; or<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0after the end of the given calendar month for services provided in the given month; or<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0after the end of the calendar week, if remuneration for services provided in the given calendar week exceeds EUR 2,000.00.<\/p>\n<p>12.2\u00a0\u00a0\u00a0\u00a0The invoice is due 14 days from its delivery to the Client unless longer maturity date is specified in the invoice. If earlier maturity data is stated on the invoice than the date specified in this Item, maturity date specified in this item shall be decisive for delay of the Client in settlement of the invoice.<\/p>\n<p>12.3\u00a0\u00a0\u00a0\u00a0The Client consents to making out its invoice in an electronic form, when he sent his Order to the Service Provider (Article IV of these GCTC).<\/p>\n<p>12.3.1\u00a0\u00a0\u00a0\u00a0The Service Provider will send invoices preferably to the Client&#8217;s person issuing the Order, or to the person the Client named in the Order; nonetheless, invoices may be mailed also to the Client&#8217;s general e-mail address as known to the Service Provider or as specified on the Client&#8217;s web page, in particular if the invoice is returned as undelivered from the addresses referred to in the first part of the sentence before the semicolon, or if no notification confirming the receipt is returned from such addresses.<\/p>\n<p>12.3.2\u00a0\u00a0\u00a0\u00a0The fact that the Client requires also\/only a paper copy of the invoice must be expressly stated in the Order. The Service Provider may also comply with the Client&#8217;s request to provide a paper copy of an invoice sent in later.<\/p>\n<p>12.4\u00a0\u00a0\u00a0\u00a0The invoice must meet all requirements of the tax document, must be issued in accordance with the provisions of these GCTC, and must be duly delivered to the Client.<\/p>\n<p>12.5\u00a0\u00a0\u00a0\u00a0The copy of the relevant confirmed Worksheet demonstrating legitimacy of invoicing must be enclosed to the invoice.<\/p>\n<p>12.6\u00a0\u00a0\u00a0\u00a0In case of any delay with the invoice settlement, the Client shall pay to the Service Provider interest on late payment from the time of default calculated by the central bank base rate in effect on the first day of the calendar half-year to which it pertains, or &#8211; if the monetary debt is to be satisfied in a foreign currency, by the base rate of the issuing central bank, or failing this, by the money market rate. For the purposes of calculating the interest, the central bank base rate in effect on the first day of the calendar half-year affected shall apply to the entire period of the given calendar half-year.<\/p>\n<p style=\"text-align: center\"><b>Article XIII<\/b><\/p>\n<p style=\"text-align: center\"><b>Guarantee of quality and liability for defects<\/b><\/p>\n<p>13.1\u00a0\u00a0\u00a0\u00a0The Service provider is a holder of certificates of the Integrated Management System ISO 9001:2008, ISO 14001:2004 and BS OHSAS 18001:2007 guaranteeing the quality of provided Services. The Service provider shall provide Services with professional care and in the quality guaranteed in accordance with the aforementioned certificates.<\/p>\n<p>13.2\u00a0\u00a0\u00a0\u00a0In order to assure the required quality of Services, the Service provider shall continuously monitor them and shall immediately notify the Quality Department Operator through the Technician about any obstacles at Client\u00b4s side which prevent to achieve the required quality of provided Services; when the Technician provides such information orally, he shall repeat it as well in the form of e-mail or fax to the Quality Department Operator, if his contact data are specified in the Order, or if the Client notified them to the Service provider in accordance with Article 10.2.1 of these GCTC. The Quality Department Operator is also entitled to inspect the observance of the quality of provided Services, and in case of any doubts about this quality he has to inform the Technician immediately. Next to the consultation of incurred concerns regarding quality of provided Services with the Quality Department Operator, the Technician shall enact the repeated inspection of Components together with elimination of their possible defects; he also prepares about this fact the written record which has to be signed by Technician and Quality Department Operator. If the repeated check of quality reveals faulty performance of Services, the Service Provider will not be entitled to any compensation for the time corresponding to the duration of the repeated check. If no faulty performance is revealed by the repeated check, the time corresponding to the duration of the repeated check recorded in a Worksheet will be deemed time of provision of Services for which the Service Provider will be entitled to a compensation in line with the provisions of these GCTC.<\/p>\n<p>13.3\u00a0\u00a0\u00a0\u00a0If it is revealed after the Services will have been performed, and in any case during the first incorporation of Components into relevant equipment whose first direct part is a Component (such as a larger component, system component, module, integrated module, automobile, etc.) at the latest, that the Services have not been provided at the guaranteed quality, the Client will be required to notify the identified defects in the provided Services in writing to the Service Provider (hereinafter referred the &#8222;Complaint&#8220;) without undue delay, but at the latest within 5 days after the Client has become aware of the relevant defect, otherwise the Client&#8217;s right to enforce any claim(s) under the liability for defects in the provided Services will cease to exist after the lapse of the above time limit.<\/p>\n<p>13.4\u00a0\u00a0\u00a0\u00a0The Service Provider will not be liable for defects occurring as a result of:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0improper or incorrect handling of the subject of performance of Service by a person other than the Service Provider after the Service has been performed,<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0the fact that the Service Provider marked the subject of Services, or any of its part, as unfit for use and\/or not meeting the requirements resulting from the Work Procedure and the Client (or a Client&#8217;s person, such as the Final Customer) has released such item for subsequent use and\/or in further circulation despite such fact,<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0defects\/insufficiencies in the Work Procedure which, nonetheless, have been approved by the Client,<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0a Force Majeure event; for the purposes of these GCTC, a Force Majeure event is deemed (without limitation) a war, invasion, acts of foreign adversary, foreign adverse acts, civil war, mutiny, acts of civil disobedience, consequences of military or usurping powers, confiscation or nationalization or seizure or destruction under an order, or in the course of execution of any order issued by governmental or other public bodies, consequences of the use of any military weapons utilising nuclear fission or radioactivity irrespective of whether at the time of peace or war, industrial incidents, natural disasters, protracted power failures, crisis and\/or other emergency circumstance(s); however, events such as, without limitation, shortage of qualified labour force, non-performance of obligations by persons cooperating with the Contracting Parties, unfavourable economic situation of a Contracting Party will not be deemed Force Majeure events.<\/p>\n<p>13.5\u00a0\u00a0\u00a0\u00a0The Client will be required to provide the Service Provider with all the necessary co-operation (particularly, but not limited to the Service Provider\u2019s request) required in the process of verification of a Complaint; the Client is mostly required to provide photo documentation, background documentation, records of communication, data held by the Client or the Final Customer and information relating, or possibly relating to the Complaint and\/or the Service being the subject matter of the Complaint.<\/p>\n<p>13.5.1\u00a0\u00a0\u00a0\u00a0Breach of the Client\u00b4s obligation referred to in Article 13.5 of these GCTC results in voiding of any entitlements under defects about which the Complaint has been made.<\/p>\n<p>13.6\u00a0\u00a0\u00a0\u00a0The Complaint settlement has to commence without undue delay after its claiming, at the latest within 10 business days, and has to be resolved in the shortest possible time. The Service Provider shall either recognize or refuse a Complaint within 15 days of its claiming.<\/p>\n<p>13.6.1\u00a0\u00a0\u00a0\u00a0When the Service Provider confirms a Complaint, the Client shall be entitled for free removal of the defect, unless the Service Provider and Client provably agreed on a different manner of Complaint settlement.<\/p>\n<p>13.7\u00a0\u00a0\u00a0\u00a0When the Client normally uses 8D-Report, the Service Provider shall provide to the Client an 8D-Report according to 8D time limits.<\/p>\n<p>13.8\u00a0\u00a0\u00a0\u00a0When a written record on manner of Complaint settlement is made, such record has to be signed by the Client and the Service Provider&#8217;s authorized person referred to in Article 10.1 of these GCTC. The Client is entitled to present any comments or own opinions in the written record.<\/p>\n<p>13.9\u00a0\u00a0\u00a0\u00a0The Contracting Parties always have the possibility to agree on an alternative manner of handling and\/or resolution of a Complaint in the written report on manner of Complaint settlement.<\/p>\n<p style=\"text-align: center\"><b>Article XIV<\/b><\/p>\n<p style=\"text-align: center\"><b>Ownership of Components; Liability for Damages and Compensation for Damages<\/b><\/p>\n<p>14.1\u00a0\u00a0\u00a0\u00a0The Service Provider shall not become the owner of Components received for the purpose of the Task implementation.<\/p>\n<p>14.2\u00a0\u00a0\u00a0\u00a0The Service Provider shall be liable for any inflictions made by his employees, causing any damage, loss or destruction of Components received by the Service Provider from the Client (and\/or Final Customer) for the purpose of the Task implementation, provided that the mentioned conduct occurs during the Task implementation time; however, the Service Provider shall not be liable for such infliction, when the damage, loss or destruction of Components occurs regardless this infliction, or when it is a conduct, by which the Service Provider&#8217;s employee averted a direct threat caused not by him, or if the damage was caused in defence against an imminent or continuing attack.<\/p>\n<p>14.3\u00a0\u00a0\u00a0\u00a0 When a damage occurs, and pursuant to Article 14.2 of these GCTC the Service Provider is liable for it, the damage shall be compensated through restoration in the original condition or pecuniary compensation; the right of choise belongs to the Service Provider.<\/p>\n<p>14.4\u00a0\u00a0\u00a0\u00a0Limits of compensation<\/p>\n<p>14.4.1 When the entitlement to a damage compensation occurs, the Service Provider will compensate for full damage and in any case up to 25% of the value of a Task according to the Order, and up to 25% of the monthly volume of the Task to which the damage relates in the case of long-term Tasks (the implementation of which extends beyond 30 days). Long-term Tasks shall be deemed Tasks that take more than one month to implement and the maximum limit of compensation for damage shall not exceed (regardless of the preceding limits) EUR 100,000.- for each separate Task according to an Order.<\/p>\n<p style=\"text-align: center\"><b>Article XV<\/b><\/p>\n<p style=\"text-align: center\"><b>Delivery of Documents, Confidentiality of Information and Confidentiality Obligation<\/b><\/p>\n<p>15.1\u00a0\u00a0\u00a0\u00a0Any notices, requests, demands, requests for consent or any other communication served by one Contracting Party to the other in e-mail, fax or documentary forms shall require a response from the other Contracting Party in the same or similar manner, i.e. response has to be made also in e-mail, fax or documentary form allowing for unambiguous recording of the contents of the response. In the case of non-compliance with the form of the response, the burden of evidence with respect to the contents and delivery of the response rests on the sender.<\/p>\n<p>15.2\u00a0\u00a0\u00a0\u00a0Contents of a fax transaction shall be deemed delivered if the sender can obtain a fax machine-generated printout confirming its error-free delivery. If any problem of technical nature occurs during the process of transmission of fax rendering the contents of the message impossible to read, the receiving Contracting Party is required to inform thereof the sending Contracting Party without undue delay and to request repeated delivery of the fax message and\/or delivery in an alternative way. The Service Provider receives fax communication on working days from 8:30 o&#8217;clock until 15:30 o&#8217;clock (hereinafter referred to the &#8222;Operation Hours&#8220;); fax messages delivered to the Service Provider outside the above Operation Hours shall be deemed delivered at the beginning of the subsequent Operation Hours (i.e. at 8:30 o&#8217;clock of the next immediately following working day).<\/p>\n<p>15.3\u00a0\u00a0\u00a0\u00a0Contents of an e-mail shall be deemed delivered if i) its receipt and\/or review is acknowledged manually, ii) the e-mail reply containing the original e-mail message that is to be delivered has been received; only an automatic reply without intervention of the addressee shall not be deemed proof of due and proper delivery.<\/p>\n<p>15.4\u00a0\u00a0\u00a0\u00a0Written communication exchanged between the Contracting Parties shall be deemed duly delivered:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0on the date of its actual delivery to the addressed Contracting Party;<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0on the date of futile expiry of the time limit for collection at the post office, also if the addressee was not aware of the deposition;<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0on the date of an unsuccessful attempt to deliver the communication, if the delivery was obstructed by intentional act of the addressee, in particular by addressee&#8217;s refusal to receive the communication.<\/p>\n<p>15.5\u00a0\u00a0\u00a0\u00a0The Contracting Parties shall treat confidential all and any facts of which they become aware in association with performance provided under a contractual relationship established according to these GCTC and which relate to the other Contracting Party, if such information is of a provable commercial significance to the other Contracting Party or other competitors on the market.<\/p>\n<p>15.5.1\u00a0\u00a0\u00a0\u00a0Confidential information shall also be deemed all facts and information comprising trade secrets in the sense of Section 2:47 as well as 2:55 of the Act No. V from 2013, the Civil Code of Hungary, as amended, and also any information provably and unambiguously identified as confidential by the other Contracting Party. Without prejudice to the above statements trade secrets shall include any fact, information and other data, or a compilation thereof, connected to economic activities, which are not publicly known or which are not easily accessible to other operators pursuing the same economic activities, and which, if obtained and\/or used by unauthorized persons, or if published or disclosed to others are likely to imperil or jeopardize the rightful financial, economic or commercial interest of the owner of such secrets, provided the lawful owner is not subject to actionability in terms of keeping such information confidential. Commercial secrecy shall also apply to technical, economic and other practical knowledge of value held in a form enabling identification, including accumulated skills and experience and any combination thereof (hereinafter referred to as \u201eknow-how\u201d), if acquired, used, disclosed or published in violation of the principle of good faith and fair dealing. This protection shall not apply where a person obtains the know-how, or any knowledge which essentially has the same attributes:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0by means of development independent of the proprietor; or<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0by way of testing or analyzing a lawfully acquired product or lawfully received service.<\/p>\n<p>15.5.2\u00a0\u00a0\u00a0\u00a0Confidential information shall also be deemed any information of technical, trade or commercial nature (including product plans, development plans, forecasts, analyses and strategies), specifications, plans, charts, training materials, formulas, sketches, models, samples, procedures, ideas and inventions (also if not subject to special protection), data, software, or documentation in any form, whether on any material carrier or provided verbally, as well as information received from a person other than a Contracting Party, provided that such other person is subject to the confidentiality obligation. Confidential information shall also be deemed information concerning the situation of either of the Contracting Parties, its products, processes and performance.<\/p>\n<p>15.5.3\u00a0\u00a0\u00a0\u00a0To avoid disputes about the nature of information, the Contracting Parties have agreed that a Party disclosing information that is required to be deemed confidential to the other Party, pursuant to the provisions of this Article, shall unambiguously mark such information as confidential.<\/p>\n<p>15.6\u00a0\u00a0\u00a0\u00a0The confidentiality obligation shall not apply to facts that:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0are or will be made available to employees or third persons in relation to performance of activities under the contractual relationship established pursuant to these GCTC on the &#8222;need to know&#8220; basis due to their work position, office held and\/or their role in the performance under the contract, provided that the relevant Contracting Party is required to inform such person about the confidential nature of the disclosed information;<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0were provably obtained from a third person that is authorized to disseminate such information; or<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0have been developed by a Contracting Party independently and without using any confidential information according to the provisions of this Article.<\/p>\n<p>15.7\u00a0\u00a0\u00a0\u00a0 The following will not be considered a breach of the confidentiality obligation:<\/p>\n<p>a)\u00a0\u00a0\u00a0\u00a0disclosure of information to third persons holding an interest in the company of either of the Contracting Parties, provided that such persons are informed in advance about, and subjected in writing to the confidentiality obligation;<\/p>\n<p>b)\u00a0\u00a0\u00a0\u00a0disclosure of information to legal advisors or other representatives, who are required to abide by the confidentiality obligations by the operation of law, for the purpose of due and proper performance of their activities, provided that such persons has to be informed in advance of the confidential obligation related to the matter in question;<\/p>\n<p>c)\u00a0\u00a0\u00a0\u00a0disclosure of information after the other Contracting Party&#8217;s prior written consent to the disclosure of individual information protected by the confidentiality obligation has been obtained;<\/p>\n<p>d)\u00a0\u00a0\u00a0\u00a0disclosure of information to relevant authorities for the purposes of judicial proceedings, arbitration proceedings and\/or proceedings before any other public authority, provided that such authority must be informed in advance about the confidential nature of the disclosed information to allow it to take necessary precautions (e.g. holding closed proceedings);<\/p>\n<p>e)\u00a0\u00a0\u00a0\u00a0disclosure of information to a governmental, bank, tax or other authority with supervisory powers that is authorized and competent to request such information in compliance with the applicable legal regulations, provided that such authority has to be informed in advance about the confidential nature of the disclosed information to allow it to take necessary precautions (e.g. holding closed proceedings),<\/p>\n<p>f)\u00a0\u00a0\u00a0\u00a0disclosure of information a Contracting Party is required to make by the operation of law.<\/p>\n<p>15.8\u00a0\u00a0\u00a0\u00a0The Contracting Parties are further making themselves obliged to protect any information pertaining to the other Contracting Party that are subject to confidentiality pursuant to this Article at least in the same extent as if such Party&#8217;s own information was concerned and undertake to impose a confidentiality information of the same scope also on their organizational units\/branches, managerial staff or employees (and\/or co-operating persons) coming in contact with such information and each of the Contracting Parties shall be fully liable for breaches of obligations by such persons.<\/p>\n<p>15.9\u00a0\u00a0\u00a0\u00a0The confidentiality obligation shall continue for the term of the contractual relationship established in conformance with these GCTC and thereafter for three (3) additional years and shall pass onto the Parties&#8216; legal successors in title, if any.<\/p>\n<p style=\"text-align: center\"><b>Article XVI<\/b><\/p>\n<p style=\"text-align: center\"><b>Common and Final provisions<\/b><\/p>\n<p>16.1\u00a0\u00a0\u00a0\u00a0These GCTC, including any Order as well as separate contracts (Article 16.1.1 of these GCTC) shall be governed by and construed in accordance with the laws of Hungary. Contractual relationships between the Contracting Parties not regulated in these GCTC or any Order shall be governed by the law of the country where the Service Provider has his habitual residence (i. e. Hungary) including, without limitation, the applicable provisions of the Act No. V from 2013 (the Civil Code, especially the rules dealing with contracts for work). Should these GCTC and\/or the Order regulates some relationships between the Contracting Parties in a different way than the law, the GCTC and contractual regulation shall prevail, provided that the contradiction relates the dispositive provisions of the law. When a conflict between these GCTC and an Order occurs, preference should be given to the Order.<\/p>\n<p>16.1.1\u00a0\u00a0\u00a0\u00a0When a contractual relationship between the Service Provider and Client has been established under a separate contract (i.e. not under an Order pursuant to Article IV), references in these GCTC to Orders shall be references to such separate contracts.<\/p>\n<p>16.2\u00a0\u00a0\u00a0\u00a0For the purposes of determination of jurisdiction, the place of performance under contract shall be deemed the place of the Task implementation (Article 4.2.1 letter c\/ of these GCTC).<\/p>\n<p>16.2.1\u00a0\u00a0\u00a0\u00a0If the provisions dealing with conflicts of law allow for the choice of a particular governing law, relationships between the Service Provider and the Client, established according to these GCTC, shall be governed by the Hungarian law. Should the conflict of law provisions allow for the choice of jurisdiction, then any disputes between the Service Provider and the Client arising out of contractual relationships established according to these GCTC shall be resolved by the competent Hungarian courts.<\/p>\n<p>16.3\u00a0\u00a0\u00a0\u00a0These GCTC shall become valid and effective on the date specified in the heading. As on the same date, the GCTC issued by the Service Provider on 1 February 2011 cease to be valid and effective; nonetheless, contractual relationships established under Orders incorporating then valid GCTC shall be governed by the then valid GCTC.<\/p>\n<p>16.4\u00a0\u00a0\u00a0\u00a0The Service Provider is entitled to unilaterally amend these GCTC at any time. The Contractual relationship between the Client and Service Provider established according to a particular Order shall be governed by the GCTC as valid and in effect at the time of proper delivery of the confirmed Order to the Service Provider.<\/p>\n\t\t<\/div> <!-- Close content div. -->\n\t<\/div> <!-- Close collapse div. -->\n<\/div> <!-- Close card div. -->\n<!-- Start accordion card div. -->\n<div class=\"ea-card  sp-ea-single\">\n\t<!-- Start accordion header. -->\n\t<h3 class=\"ea-header\">\n\t\t<!-- Add anchor tag for header. -->\n\t\t<a class=\"collapsed\" id=\"ea-header-38083\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse38083\" aria-controls=\"collapse38083\" href=\"#\"  aria-expanded=\"false\" tabindex=\"0\">\n\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky HOLLEN CZ s.r.o. &#8211; \u010cesk\u00e1 republika platn\u00e9 od 1.1.2019\t\t<\/a> <!-- Close anchor tag for header. -->\n\t<\/h3>\t<!-- Close header tag. -->\n\t<!-- Start collapsible content div. -->\n\t<div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38083\" data-parent=\"#sp-ea-3808\" role=\"region\" aria-labelledby=\"ea-header-38083\">  <!-- Content div. -->\n\t\t<div class=\"ea-body\">\n\t\t<p style=\"text-align: center\"><b>V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky spole\u010dnosti HOLLEN CZ s.r.o. v \u010cesk\u00e9 republice<\/b><\/p>\n<p style=\"text-align: center\">platn\u00e9 od 1. 1. 2019<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek I<span class=\"Apple-converted-space\">\u00a0<\/span><\/b><\/p>\n<p style=\"text-align: center\"><b>\u00davodn\u00ed ustanoven\u00ed<\/b><\/p>\n<p style=\"text-align: center\">1.1 Tyto V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201e<i>VOP<\/i>\u201d) upravuj\u00ed pr\u00e1vn\u00ed vztahy mezi spole\u010dnost\u00ed HOLLEN CZ s. r. o., se s\u00eddlem Mlad\u00e1 Boleslav, Jir\u00e1skova 528\/51, PS\u010c 293 01 \u010cesk\u00e1 republika, I\u010c: 28978013, DI\u010c: CZ 28978013, zapsan\u00e1 v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m M\u011bstsk\u00fdm soudem v Praze, odd\u00edl C, vlo\u017eka 157357, zastoupen\u00e1: Ing. Martinem Li\u0161kou, jednatelem spole\u010dnosti (d\u00e1le jen \u201e<b><i>zhotovitel<\/i><\/b>\u201d) a pr\u00e1vn\u00ed osobou, kter\u00e1 si objedn\u00e1v\u00e1 jej\u00ed slu\u017eby definovan\u00e9 v \u010dl\u00e1nku III t\u011bchto VOP (d\u00e1le jen \u201e<b><i>objednatel<\/i><\/b>\u201d), s v\u00fdjimkou p\u0159\u00edpad\u016f, kdy objednatel a zhotovitel uzav\u0159ou r\u00e1mcovou smlouvu o poskytov\u00e1n\u00ed slu\u017eeb, ve kter\u00e9 pou\u017eit\u00ed t\u011bchto VOP v\u00fdslovn\u011b vylou\u010d\u00ed.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek II<\/b><\/p>\n<p style=\"text-align: center\"><b>Definice pojm\u016f<\/b><\/p>\n<p style=\"text-align: center\">2.1 <b>Objednatel <\/b>&#8211; spole\u010dnost, kter\u00e1 si objednala slu\u017eby a pln\u011bn\u00ed podle t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">2.2 <b>Zhotovitel<\/b> &#8211; spole\u010dnost, kter\u00e1 poskytuje slu\u017eby podle t\u011bchto VOP<\/p>\n<p style=\"text-align: center\">2.3 <b>Odb\u011bratel<\/b> &#8211; pr\u00e1vnick\u00e1 osoba, kter\u00e9 jsou ur\u010deny komponenty a d\u00edly, kter\u00fdch se t\u00fdk\u00e1 poskytov\u00e1n\u00ed slu\u017eeb podle t\u011bchto VOP; odb\u011bratel a objednatel mohou b\u00fdt identick\u00e9 pr\u00e1vn\u00ed entity<\/p>\n<p style=\"text-align: center\">2.4 <b>Dodavatel <\/b>&#8211; pr\u00e1vnick\u00e1 osoba, kter\u00e1 pro objednatele dod\u00e1v\u00e1 komponenty a d\u00edly, kter\u00e9 jsou p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eeb podle t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">2.5 <b>Komponent <\/b>&#8211; sou\u010d\u00e1stka, v\u011bc, polotovar, materi\u00e1l nebo jak\u00e1koliv jejich kombinace, kter\u00e9 se t\u00fdkaj\u00ed slu\u017eby poskytovan\u00e9 podle t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">2.6 <b>Objedn\u00e1vka<\/b> &#8211; dokument, kter\u00fdm si objednatel objedn\u00e1v\u00e1 konkr\u00e9tn\u00ed zak\u00e1zku a kter\u00fd je takto vytvo\u0159en\u00fd, doru\u010den a podeps\u00e1n v souladu s t\u011bmito VOP.<\/p>\n<p style=\"text-align: center\">2.7 <b>D\u00edl\u010d\u00ed smlouva<\/b> &#8211; dohoda smluvn\u00edch stran uzav\u0159en\u00e1 na z\u00e1klad\u011b t\u011bchto VOP formou akceptace objedn\u00e1vky ze strany zhotovitele v souladu s t\u011bmito VOP.<\/p>\n<p style=\"text-align: center\">2.8 <b>Osoba odpov\u011bdn\u00e1 za pracovn\u00ed postup<\/b> &#8211; odpov\u011bdn\u00e1 osoba na stran\u011b objednatele (zpravidla pracovn\u00edk odd\u011blen\u00ed kvality) ur\u010den\u00e1 pro p\u0159\u00edslu\u0161nou zak\u00e1zku v objedn\u00e1vce; touto osobou m\u016f\u017ee b\u00fdt na z\u00e1klad\u011b rozhodnut\u00ed objednatele i osoba odb\u011bratele, jej\u00ed\u017e jedn\u00e1n\u00ed zavazuje ve smyslu t\u011bchto VOP p\u0159\u00edmo objednatele.<\/p>\n<p style=\"text-align: center\">2.9 <b>Odpov\u011bdn\u00e1 osoba opr\u00e1vn\u011bn\u00e1 podepsat pracovn\u00ed v\u00fdkaz<\/b> &#8211; jak\u00e1koliv osoba ur\u010den\u00e1 objednatelem v objedn\u00e1vce, kterou pov\u011b\u0159\u00ed k podpisu pracovn\u00edho v\u00fdkazu.<\/p>\n<p style=\"text-align: center\">2.10 <b>Pracovn\u00edk odd\u011blen\u00ed kvality<\/b> &#8211; odpov\u011bdn\u00e1 osoba objednavatele ur\u010den\u00e1 pro p\u0159\u00edslu\u0161nou zak\u00e1zku v objedn\u00e1vce; touto osobou m\u016f\u017ee b\u00fdt na z\u00e1klad\u011b rozhodnut\u00ed objednavatele i osoba odb\u011bratele, jej\u00ed\u017e jedn\u00e1n\u00ed v\u0161ak zavazuje ve smyslu t\u011bchto VOP p\u0159\u00edmo objednavatele.<\/p>\n<p style=\"text-align: center\">2.11 <b>Pracovn\u00edci zhotovitele<\/b> &#8211; zam\u011bstnanci p\u0159\u00edpadn\u011b jin\u00e9 extern\u00ed spolupracuj\u00edc\u00ed osoby zhotovitele (fyzick\u00e9 osoby &#8211; OSV\u010c, pr\u00e1vnick\u00e9 osoby), resp. jeho subdodavatel\u00e9, kte\u0159\u00ed zabezpe\u010duj\u00ed poskytovan\u00ed slu\u017eeb podle t\u011bchto VOP v zastoupen\u00ed zhotovitele pro objednavatele; jsou jimi zejm\u00e9na oper\u00e1to\u0159i, technici, rezidenti, koordin\u00e1to\u0159i.<\/p>\n<p style=\"text-align: center\">2.12 <b>Technik<\/b> &#8211; zodpov\u011bdn\u00e1 osoba zhotovitele, ur\u010den\u00e1 pro p\u0159\u00edslu\u0161nou zak\u00e1zku v objedn\u00e1vce.<\/p>\n<p style=\"text-align: center\">2.13 <b>Pracovn\u00ed postup<\/b> &#8211; z\u00e1sadn\u00ed pracovn\u00ed dokument obsahuj\u00edc\u00ed detailn\u00ed popis jednotliv\u00fdch, na komponentech realizovan\u00fdch krok\u016f, kter\u00e9 jsou p\u0159edm\u011btem realizace zak\u00e1zky.<\/p>\n<p style=\"text-align: center\">2.14 <b>Pracovn\u00ed v\u00fdkaz<\/b> &#8211; dokument potvrzuj\u00edc\u00ed druh a rozsah poskytnut\u00fdch slu\u017eeb, kter\u00fd je podkladem pro fakturaci.<\/p>\n<p style=\"text-align: center\">2.15 <b>8D<\/b> &#8211; b\u011b\u017en\u00e1 a v automobilov\u00e9m pr\u016fmyslu standardn\u011b pou\u017e\u00edvan\u00e1 metoda na zlep\u0161en\u00ed kvality a k \u0159e\u0161en\u00ed r\u016fzn\u00fdch probl\u00e9m\u016f, v\u010detn\u011b reklamac\u00ed.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek III<\/b><\/p>\n<p style=\"text-align: center\"><b>Slu\u017eby<\/b><\/p>\n<p style=\"text-align: center\">3.1 Pln\u011bn\u00ed a slu\u017eby, kter\u00e9 bude poskytovat zhotovitel na z\u00e1klad\u011b t\u011bchto VOP a jednotliv\u00fdch d\u00edl\u010d\u00edch smluv, kdy jsou jimi zejm\u00e9na:<\/p>\n<p style=\"text-align: center\">a) slu\u017eby v oblasti zabezpe\u010den\u00ed kvality produkce a\/ a nebo proces\u016f, kter\u00e9 zahrnuj\u00ed zejm\u00e9na kontrolu komponent\u016f spojenou s t\u0159\u00edd\u00edc\u00edmi (tzv. sorta\u010dn\u00edmi) \u010dinnostmi a korek\u010dn\u00edmi pracemi a dodate\u010dn\u00fdmi \u00fapravami,<\/p>\n<p style=\"text-align: center\">b) jak\u00e9koliv dal\u0161\u00ed slu\u017eby souvisej\u00edc\u00ed se zabezpe\u010den\u00edm kvality komponent\u016f v\u010detn\u011b podpory produkce, d\u00edlensk\u00fdch prac\u00ed, logistick\u00fdch a asisten\u010dn\u00edch slu\u017eeb (d\u00e1le jen \u201eslu\u017eby\u201d).<\/p>\n<p style=\"text-align: center\">3.2 Konkr\u00e9tn\u00ed druh a rozsah poskytovan\u00fdch slu\u017eeb bude ur\u010den\u00fd v d\u00edl\u010d\u00ed smlouv\u011b\/objedn\u00e1vce.<\/p>\n<p style=\"text-align: center\">3.3 Objednatel se zavazuje zaplatit zhotoviteli za poskytnut\u00e9 slu\u017eby odm\u011bnu v souladu s ustanoven\u00edmi t\u011bchto VOP a jednotliv\u00fdmi d\u00edl\u010d\u00edmi smlouvami\/objedn\u00e1vkami.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek IV<\/b><\/p>\n<p style=\"text-align: center\"><b>Objedn\u00e1v\u00e1n\u00ed slu\u017eeb<\/b><\/p>\n<p style=\"text-align: center\">4.1 Slu\u017eby budou poskytovan\u00e9 Objednateli na z\u00e1klad\u011b samostatn\u00fdch d\u00edl\u010d\u00edch smluv, kter\u00e9 budou uzav\u00edran\u00e9 formou oboustrann\u011b potvrzen\u00fdch objedn\u00e1vek, p\u0159i\u010dem\u017e samostatn\u00fd d\u00edl\u010d\u00ed smluvn\u00ed vztah mezi objednatelem a zhotovitelem vznikne zhotoviteli potvrzen\u00edm objedn\u00e1vky Objednatele, kter\u00e1 bude vystavena podle t\u011bchto VOP a bude akceptov\u00e1na Zhotovitelem. Sou\u010d\u00e1st\u00ed smluvn\u00edho vztahu, kter\u00fd vznik\u00e1 na z\u00e1klad\u011b p\u0159edchoz\u00ed v\u011bty, jsou automaticky tak\u00e9 ustanoven\u00ed t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">4.2 Objedn\u00e1vka mus\u00ed b\u00fdt provedena p\u00edsemn\u011b, a to bu\u010f v ti\u0161t\u011bn\u00e9 nebo elektronick\u00e9 podob\u011b, a mus\u00ed b\u00fdt doru\u010dena zhotoviteli:<\/p>\n<p style=\"text-align: center\">a) elektronickou cestou (zejm\u00e9na formou emailu, p\u0159\u00edlohou kter\u00e9ho je scan pap\u00edrov\u00e9ho vyhotoven\u00ed objedn\u00e1vky anebo elektronick\u00fd soubor podepsan\u00fd elektronick\u00fdm podpisem umo\u017e\u0148uj\u00edc\u00edm jednozna\u010dnou a nezam\u011bnitelnou identifikaci osoby jednaj\u00edc\u00ed za objednatele) nebo<\/p>\n<p style=\"text-align: center\">b) osobn\u011b.<\/p>\n<p style=\"text-align: center\">4.2.1 Objedn\u00e1vka mus\u00ed obsahovat:<\/p>\n<p style=\"text-align: center\">a) ozna\u010den\u00ed komponentu p\u0159\u00edpadn\u011b komponent\u016f, kter\u00e9 budou p\u0159edm\u011btem poskytovan\u00ed slu\u017eeb v r\u00e1mci zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">b) vymezen\u00ed a popis objedn\u00e1van\u00fdch slu\u017eeb v\u010detn\u011b definov\u00e1n\u00ed p\u0159\u00edslu\u0161n\u00fdch m\u011b\u0159iteln\u00fdch jednotek, kter\u00e9 se t\u00fdkaj\u00ed objedn\u00e1van\u00fdch slu\u017eeb (nap\u0159. mno\u017estv\u00ed, \u010das), pokud je to p\u0159i dan\u00e9 slu\u017eb\u011b mo\u017en\u00e9,<\/p>\n<p style=\"text-align: center\">c) ur\u010den\u00ed m\u00edsta realizace zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">d) ur\u010den\u00ed data zah\u00e1jen\u00ed realizace zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">e) ur\u010den\u00ed konkr\u00e9tn\u00edho technika pro danou zak\u00e1zku,<\/p>\n<p style=\"text-align: center\">f) ur\u010den\u00ed odm\u011bny za objedn\u00e1van\u00e9 slu\u017eby,<\/p>\n<p style=\"text-align: center\">g) jm\u00e9no, p\u0159\u00edjmen\u00ed a funkci osoby opr\u00e1vn\u011bn\u00e9 podepsat objedn\u00e1vku za objednavatele.<\/p>\n<p style=\"text-align: center\">4.2.2 Objedn\u00e1vka m\u016f\u017ee obsahovat tak\u00e9:<\/p>\n<p style=\"text-align: center\">a) ur\u010den\u00ed p\u0159edpokl\u00e1dan\u00e9ho term\u00ednu ukon\u010den\u00ed poskytovan\u00ed slu\u017eeb,<\/p>\n<p style=\"text-align: center\">b) ur\u010den\u00ed pov\u011b\u0159en\u00e9 osoby na stran\u011b objednavatele, kter\u00e1 je opr\u00e1vn\u011bn\u00e1 podepsat pracovn\u00ed v\u00fdkaz,<\/p>\n<p style=\"text-align: center\">c) ur\u010den\u00ed osoby zodpov\u011bdn\u00e9 za pracovn\u00ed postup,<\/p>\n<p style=\"text-align: center\">d) ur\u010den\u00ed zodpov\u011bdn\u00e9ho zam\u011bstnance finan\u010dn\u00edho odd\u011blen\u00ed objednavatele ve v\u011bcech fakturace (osoba p\u0159\u00edslu\u0161n\u00e1 zabezpe\u010dit \u00fahradu faktury),<\/p>\n<p style=\"text-align: center\">e) po\u017eadavek na zabezpe\u010den\u00ed pom\u016fcek vyt\u010den\u00fdch objednavatelem (bod 5.7 t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">f) po\u017eadavek na formu a frekvenci poskytovan\u00ed d\u00edl\u010d\u00edch v\u00fdkaz\u016f (bod 9.4 t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">g) pracovn\u00ed postup (bod 5.1 t\u011bchto VOP),<\/p>\n<p style=\"text-align: center\">h) ur\u010den\u00ed zvl\u00e1\u0161tn\u00edho druhu n\u00e1klad\u016f, kter\u00e9 objednavatel uhrad\u00ed zhotoviteli<\/p>\n<p style=\"text-align: center\">i) \u010d\u00edslo objedn\u00e1vky,<\/p>\n<p style=\"text-align: center\">j) po\u017eadavek na zasl\u00e1n\u00ed faktury v pap\u00edrov\u00e9 podob\u011b<\/p>\n<p style=\"text-align: center\">k) dal\u0161\u00ed osobu, kter\u00e9 se m\u00e1 doru\u010dovat elektronick\u00e1 faktura.<\/p>\n<p style=\"text-align: center\">l) p\u0159\u00edpadn\u011b dal\u0161\u00ed po\u017eadavky, podm\u00ednky a dohody.<\/p>\n<p style=\"text-align: center\">4.2.3 V objedn\u00e1vce (nebo v jej\u00ed p\u0159\u00edloze) m\u016f\u017ee b\u00fdt ur\u010deno v\u00edce pracovn\u00edk\u016f odd\u011blen\u00ed kvality, \u010di osob ur\u010den\u00fdch odpov\u011bdn\u00fdmi za dodr\u017een\u00ed pracovn\u00edho postupu, p\u0159i\u010dem\u017e m\u016f\u017ee b\u00fdt ur\u010deno a definov\u00e1no rozd\u011blen\u00ed a vymezen\u00ed jejich jednotliv\u00fdch kompetenc\u00ed, kter\u00e9 vypl\u00fdvaj\u00ed z t\u011bchto VOP (nap\u0159. pr\u00e1vo na podepisov\u00e1n\u00ed pracovn\u00edho postupu a jeho dodatk\u016f, pr\u00e1vo jednat v r\u00e1mci reklama\u010dn\u00edho procesu a pod.).<\/p>\n<p style=\"text-align: center\">4.3 Na objedn\u00e1vky se p\u0159ednostn\u011b pou\u017e\u00edvaj\u00ed zhotovitelem vytvo\u0159en\u00e9 formul\u00e1\u0159e objedn\u00e1vek. Formul\u00e1\u0159 objedn\u00e1vky p\u0159edvypln\u00ed na z\u00e1klad\u011b informac\u00ed a podklad\u016f dodan\u00fdch objednatelem samotn\u00fd zhotovitel, kter\u00fd ji n\u00e1sledn\u011b zas\u00edl\u00e1 objednavateli. Zhotovitel po dopln\u011bn\u00ed chyb\u011bj\u00edc\u00edch \u00fadaj\u016f za\u0161le podepsanou z\u00e1vaznou objedn\u00e1vku zhotoviteli. Pro vznik d\u00edl\u010d\u00ed smlouvy se vy\u017eaduje, aby objedn\u00e1vka byla zhotovitelem n\u00e1sledn\u011b akceptovan\u00e1 a podepsan\u00e1 opr\u00e1vn\u011bnou osobou jednaj\u00edc\u00ed za zhotovitele (bod 10.2 t\u011bchto VOP). Akceptovan\u00e1 objedn\u00e1vka se (jako d\u00edl\u010d\u00ed smlouva) st\u00e1v\u00e1 pro ob\u011b smluvn\u00ed strany z\u00e1vaznou a\u017e okam\u017eikem \u0159\u00e1dn\u00e9ho doru\u010den\u00ed odsouhlasen\u00e9 (t.j. ob\u011bma smluvn\u00edmi stranami podepsan\u00e9) objedn\u00e1vky zhotovitelem objednateli podle bodu 4.7 t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">4.4 Zhotovitel m\u016f\u017ee na z\u00e1klad\u011b vlastn\u00edho rozhodnut\u00ed akceptovat tak\u00e9 objedn\u00e1vku vystavenou i jinak, nap\u0159. podle bodu 4.3 t\u011bchto VOP (nap\u0159. jako objedn\u00e1vku vystavenou pou\u017eit\u00edm vlastn\u00edho formul\u00e1\u0159e objednatele) za p\u0159edpokladu, \u017ee takov\u00e1to objedn\u00e1vka obsahuje nejm\u00e9n\u011b povinn\u00e9 n\u00e1le\u017eitosti podle bodu 4.2.1 t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">4.5 Objedn\u00e1vka objednatele se pova\u017euje za \u0159\u00e1dn\u011b doru\u010denou v p\u0159\u00edpad\u011b jej\u00edho doru\u010den\u00ed zhotoviteli:<\/p>\n<p style=\"text-align: center\">a) v listinn\u00e9 podob\u011b k ruk\u00e1m pov\u011b\u0159en\u00e9 osoby zhotovitele (bod 10.2 t\u011bchto VOP) nebo<\/p>\n<p style=\"text-align: center\">b) emailem, zaslan\u00fdm na adresu technika uveden\u00e9ho ve formul\u00e1\u0159i objedn\u00e1vky doru\u010den\u00e9m objednateli nebo<\/p>\n<p style=\"text-align: center\">c) na stejnou adresu zhotovitele, ze kter\u00e9 byl formul\u00e1\u0159 objedn\u00e1vky podle druh\u00e9 v\u011bty bodu 4.3 t\u011bchto VOP, nebo<\/p>\n<p style=\"text-align: center\">d) v p\u0159\u00edpad\u011b objedn\u00e1vky podle bodu 4.4 t\u011bchto VOP emailem zaslan\u00fdm na emailovou adresu opr\u00e1vn\u011bn\u00e9 osoby zhotovitele podle bodu 10.2 t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">4.6 Akceptovan\u00e1 objedn\u00e1vka se pova\u017euje za \u0159\u00e1dn\u011b doru\u010denou v p\u0159\u00edpad\u011b jej\u00edho doru\u010den\u00ed:<\/p>\n<p style=\"text-align: center\">a) v listinn\u00e9 podob\u011b k ruk\u00e1m kontaktn\u00ed osoby na stran\u011b objednatele nebo<\/p>\n<p style=\"text-align: center\">b) emailem zaslan\u00fdm na v objedn\u00e1vce uveden\u00fd email osoby objednatele, kter\u00e1 objedn\u00e1vku za Objednavatele podepsala, nebo<\/p>\n<p style=\"text-align: center\">c) emailem zaslan\u00fdm osob\u011b objednatele, kter\u00e1 je uvedena v bod\u011b 10.1 t\u011bchto VOP, nebo<\/p>\n<p style=\"text-align: center\">d) v p\u0159\u00edpad\u011b objedn\u00e1vky podle bodu 4.4 t\u011bchto VOP emailem, kter\u00fd je zasl\u00e1n na emailovou adresu, ze kter\u00e9 byla ze strany objednatele takov\u00e1to objedn\u00e1vka odeslan\u00e1.<\/p>\n<p style=\"text-align: center\">4.7 Zhotovitel nen\u00ed povinn\u00fd akceptovat z\u00e1vaznou objedn\u00e1vku objednatele. V p\u0159\u00edpad\u011b, \u017ee nedojde k akceptaci z\u00e1vazn\u00e9 objedn\u00e1vky a jej\u00edmu doru\u010den\u00ed objednateli ve lh\u016ft\u011b 48 hodin od jej\u00edho doru\u010den\u00ed zhotoviteli, pozb\u00fdv\u00e1 z\u00e1vazn\u00e1 objedn\u00e1vka svoj\u00ed platnosti.<\/p>\n<p style=\"text-align: center\">4.8 V p\u0159\u00edpad\u011b, kdy dojde po uzav\u0159en\u00ed d\u00edl\u010d\u00ed smlouvy ze strany Objednatele k vystaven\u00ed dal\u0161\u00ed objedn\u00e1vky na shodnou slu\u017ebu, pova\u017euje se tato pouze za pr\u00e1vn\u011b nez\u00e1vaznou objedn\u00e1vku vystavenou v\u00fdlu\u010dn\u011b pro intern\u00ed pot\u0159eby Objednatele (nap\u0159. SAP ERP), a to i v p\u0159\u00edpad\u011b, kdy Zhotovitel takovouto objedn\u00e1vku potvrd\u00ed, tj. tato pozd\u011bj\u0161\u00ed objedn\u00e1vka nem\u011bn\u00ed ani nenahrazuje p\u016fvodn\u00ed d\u00edl\u010d\u00ed smlouvu a pova\u017euje se za v\u00fdlu\u010dn\u011b intern\u00ed dokument Objednatele; to neplat\u00ed v p\u0159\u00edpad\u011b explicitn\u00edho zru\u0161en\u00ed anebo explicitn\u00ed zm\u011bny p\u016fvodn\u00ed objedn\u00e1vky, p\u0159i\u010dem\u017e takov\u00e9to zru\u0161en\u00ed, resp. zm\u011bna objedn\u00e1vky mus\u00ed b\u00fdt jednozna\u010dn\u011b a nezpochybniteln\u011b p\u0159\u00edmo uvedena v pozd\u011bj\u0161\u00ed objedn\u00e1vce s odkazem na p\u016fvodn\u00ed ustanoven\u00ed objedn\u00e1vky, kter\u00e9 se ru\u0161\u00ed \u010di m\u011bn\u00ed, p\u0159\u00edpadn\u011b nahrazuje celou p\u016fvodn\u00ed objedn\u00e1vku identifikovanou konkr\u00e9tn\u00edm datem.<\/p>\n<p style=\"text-align: center\">4.9 Zm\u011bnu objedn\u00e1vky je mo\u017eno uskute\u010dnit zejm\u00e9na vystaven\u00edm nov\u00e9 objedn\u00e1vky, p\u0159i\u010dem\u017e ustanoven\u00ed tohoto \u010dl\u00e1nku se pou\u017eij\u00ed obdobn\u011b, d\u00e1le nap\u0159. dohodou smluvn\u00edch stran o obsahu zm\u011bny. Zm\u011bnu n\u00e1sleduj\u00edc\u00edch podm\u00ednek realizace zak\u00e1zky je mo\u017en\u00e9 prov\u00e9st tak\u00e9 oboustrann\u011b odsouhlasen\u00fdm mailem.<\/p>\n<p style=\"text-align: center\">a) doba trv\u00e1n\u00ed zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">b) roz\u0161\u00ed\u0159en\u00ed zak\u00e1zky o dal\u0161\u00ed komponenty,<\/p>\n<p style=\"text-align: center\">c) omezen\u00ed \u010di sn\u00ed\u017een\u00ed celkov\u00e9ho objemu\/hodnoty zak\u00e1zky, p\u0159\u00edpadn\u011b zv\u00fd\u0161en\u00ed jej\u00edho objemu<\/p>\n<p style=\"text-align: center\">d) zm\u011bna\/roz\u0161\u00ed\u0159en\u00ed m\u00edsta realizace zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">e) zm\u011bna\/zaveden\u00ed p\u0159\u00edplatk\u016f podle t\u011bchto VOP, kter\u00e9 byly p\u016fvodn\u011b vylou\u010den\u00e9.<\/p>\n<p style=\"text-align: center\">4.9.1 Zm\u011bna objedn\u00e1vky mus\u00ed b\u00fdt v ka\u017ed\u00e9m p\u0159\u00edpad\u011b provedena p\u00edsemn\u011b nap\u0159. p\u00edsemn\u00fdm dokumentem nebo emailem. Osobou opr\u00e1vn\u011bnou k realizaci zm\u011bny objedn\u00e1vky je jak za Objednatele, tak i za Zhotovitele:<\/p>\n<p style=\"text-align: center\">a) osoba, kter\u00e1 byla opr\u00e1vn\u011bna k podpisu p\u016fvodn\u00ed objedn\u00e1vky,<\/p>\n<p style=\"text-align: center\">b) osoba, kter\u00e1 nahradila osobu uvedenou v p\u00edsm. a) ve funk\u010dn\u00edm za\u0159azen\u00ed, kter\u00e9 p\u016fvodn\u011b zast\u00e1vala osoba uveden\u00e1 v p\u00edsm. a) p\u0159\u00edpadn\u011b<\/p>\n<p style=\"text-align: center\">c) osoba nad\u0159azen\u00e1 osob\u00e1m uveden\u00fdm v bodech a) a a) (nap\u0159. nad\u0159\u00edzen\u00fd mana\u017eer, statut\u00e1rn\u00ed org\u00e1n a pod.).<\/p>\n<p style=\"text-align: center\">4.9.2 Nov\u011b sjednan\u00e9 podm\u00ednky plat\u00ed od data, kter\u00e9 je uvedeno v objedn\u00e1vce, pokud toto datum nen\u00ed v objedn\u00e1vce uvedeno, pak plat\u00ed od data p\u0159ijet\u00ed objedn\u00e1vky Zhotovitelem. Na pln\u011bn\u00ed realizovan\u00e9 do p\u0159ijet\u00ed zm\u011bny objedn\u00e1vky v r\u00e1mci realizace pln\u011bn\u00ed zak\u00e1zky se aplikuj\u00ed ustanoven\u00ed p\u016fvodn\u00ed objedn\u00e1vky, pokud nen\u00ed smluvn\u00edmi stranami v nov\u00e9 objedn\u00e1vce ujedn\u00e1no jinak.<\/p>\n<p style=\"text-align: center\">4.10 Pokud je d\u00e1le hovo\u0159eno o objedn\u00e1vce, mysl\u00ed se touto objedn\u00e1vkou pouze ob\u011bma stranami akceptovan\u00e1 objedn\u00e1vka pln\u00edc\u00ed funkci dal\u0161\u00ed d\u00edl\u010d\u00ed smlouvy.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek V<\/b><\/p>\n<p style=\"text-align: center\"><b>Realizace a proveden\u00ed zak\u00e1zky<\/b><\/p>\n<p style=\"text-align: center\">5.1 Detailn\u00ed popis zp\u016fsobu realizace ka\u017ed\u00e9 zak\u00e1zky mus\u00ed b\u00fdt uveden v pracovn\u00edm postupu, kter\u00fd bude vypracov\u00e1n a podepsan\u00fd technikem spole\u010dn\u011b s pracovn\u00edkem odd\u011blen\u00ed kvality &#8211; osobou odpov\u011bdnou za pracovn\u00ed postup, pokud pracovn\u00ed postup netvo\u0159\u00ed ji\u017e samotnou p\u0159\u00edlohu objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">5.2 Na z\u00e1klad\u011b pracovn\u00edho postupu zodpov\u011bdn\u00fd pracovn\u00edk Zhotovitele koordinuje realizaci zak\u00e1zky.<\/p>\n<p style=\"text-align: center\">5.3 P\u0159\u00edpadn\u00e9 zm\u011bny pracovn\u00edho postupu mus\u00ed b\u00fdt proveden\u00e9<\/p>\n<p style=\"text-align: center\">a) dodatkem k pracovn\u00edmu postupu nebo<\/p>\n<p style=\"text-align: center\">b) vypracov\u00e1n\u00edm aktu\u00e1ln\u00edho \u00fapln\u00e9ho zn\u011bn\u00ed pracovn\u00edho postupu. Zm\u011bny proveden\u00e9 dle p\u0159edchoz\u00ed v\u011bty mus\u00ed b\u00fdt ve form\u011b p\u00edsemn\u00fdch dodatk\u016f podepsan\u00fdch technikem a osobou odpov\u011bdnou za pracovn\u00ed postup. V dodatku, resp. aktualizovan\u00e9m zn\u011bn\u00ed podle v\u011bty prvn\u00ed tohoto ustanoven\u00ed, mus\u00ed b\u00fdt uveden\u00fd popis zm\u011bny a p\u0159esn\u00fd \u010dasov\u00fd \u00fadaj o tom, kdy byla zm\u011bna p\u0159ijat\u00e1, resp. od kdy m\u00e1 b\u00fdt \u00fa\u010dinn\u00e1.<\/p>\n<p style=\"text-align: center\">5.4 Za \u00fa\u010delem \u0159\u00e1dn\u00e9ho proveden\u00ed zak\u00e1zky se Zhotovitel zavazuje, \u017ee zajist\u00ed dostate\u010dn\u00fd po\u010det pracovn\u00edk\u016f (s pot\u0159ebn\u00fdmi schopnostmi, znalostmi, v\u00fdkonnost\u00ed a erudic\u00ed pro danou zak\u00e1zku), kte\u0159\u00ed budou zabezpe\u010dovat realizaci zak\u00e1zky.<\/p>\n<p style=\"text-align: center\">5.5 Technik je zodpov\u011bdnou osobou Zhotovitele ve v\u011bcech, kter\u00e9 se t\u00fdkaj\u00ed zak\u00e1zky, zejm\u00e9na pak:<\/p>\n<p style=\"text-align: center\">a) odpov\u00edd\u00e1 za pln\u011bn\u00ed a \u0159\u00e1dnou realizaci zak\u00e1zky<\/p>\n<p style=\"text-align: center\">b) koordinuje pr\u00e1ci ostatn\u00edch pracovn\u00edk\u016f Zhotovitele, kte\u0159\u00ed se pod\u00edlej\u00ed na realizaci zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">c) za vypracov\u00e1n\u00ed pracovn\u00edho postupu a za Zhotovitele tento pracovn\u00ed postup podepisuje (v\u010detn\u011b jeho dodatk\u016f), pokud tyto VOP nestanov\u00ed jinak,<\/p>\n<p style=\"text-align: center\">d) vypracov\u00e1v\u00e1 pracovn\u00ed v\u00fdkazy a \u010d\u00e1ste\u010dn\u00e9 v\u00fdkazy pr\u00e1ce,<\/p>\n<p style=\"text-align: center\">e) vykon\u00e1v\u00e1 \u010dinnosti v r\u00e1mci zabezpe\u010den\u00ed kvality poskytovan\u00fdch slu\u017eeb a reklama\u010dn\u00edho procesu ve smyslu \u010dl\u00e1nku XIII t\u011bchto VOP,<\/p>\n<p style=\"text-align: center\">f) je kontaktn\u00ed osobou Zhotovitele p\u0159ij\u00edmaj\u00edc\u00ed jak\u00e9koliv n\u00e1vrhy, p\u0159ipom\u00ednky nebo po\u017eadavky t\u00fdkaj\u00edc\u00ed se zak\u00e1zky; mus\u00ed b\u00fdt bezodkladn\u011b informovan\u00fd o jak\u00fdchkoliv organiza\u010dn\u00edch zm\u011bn\u00e1ch, kter\u00e9 se t\u00fdkaj\u00ed zm\u011bny realizace zak\u00e1zky nebo o p\u0159ek\u00e1\u017ek\u00e1ch br\u00e1n\u00edc\u00edch jej\u00ed \u0159\u00e1dn\u00e9 a v\u010dasn\u00e9 realizaci,<\/p>\n<p style=\"text-align: center\">g) kontaktuje zam\u011bstnance odd\u011blen\u00ed kvality &#8211; osobu odpov\u011bdnou za pracovn\u00ed postup, kdykoliv je to pot\u0159ebn\u00e9, zejm\u00e9na v\u0161ak kv\u016fli vy\u017e\u00e1d\u00e1n\u00ed pot\u0159ebn\u00e9 sou\u010dinnosti.<\/p>\n<p style=\"text-align: center\">5.6 V p\u0159\u00edpad\u011b, \u017ee se Objednatel a Zhotovitel nedohodli jinak, Zhotovitel si zabezpe\u010d\u00ed na realizaci zak\u00e1zky z\u00e1kladn\u00ed pom\u016fcky a vybaven\u00ed, n\u00e1\u0159ad\u00ed a pracovn\u00ed materi\u00e1l (nap\u0159. zna\u010dkova\u010de, n\u00e1lepky, identifika\u010dn\u00ed \u0161t\u00edtky, pera, pap\u00edr, formul\u00e1\u0159e, p\u00e1sky a dal\u0161\u00ed materi\u00e1l), jako\u017e i prost\u0159edky pro zabezpe\u010den\u00ed BOZP v b\u011b\u017en\u00e9m rozsahu a spot\u0159eb\u011b (d\u00e1le jen \u201ez\u00e1kladn\u00ed pracovn\u00ed pom\u016fcky\u201d).<\/p>\n<p style=\"text-align: center\">5.7 Zhotovitel a Objednatel se mohou dohodnout, \u017ee si Zhotovitel zajist\u00ed tak\u00e9 dal\u0161\u00ed pracovn\u00ed pom\u016fcky \u010di n\u00e1stroje, jako nap\u0159. pracovn\u00ed stoly, osv\u011btlen\u00ed, v\u00e1zac\u00ed n\u00e1\u0159ad\u00ed a pod. (d\u00e1le jen \u201enadstandardn\u00ed pom\u016fcky\u201d); v opa\u010dn\u00e9m p\u0159\u00edpad\u011b toto zaji\u0161\u0165uje sv\u00fdm n\u00e1kladem Objednatel. P\u0159\u00edslu\u0161n\u00e1 dohoda s p\u0159esn\u00fdm vymezen\u00edm nadstandardn\u00edch pom\u016fcek, kter\u00e9 maj\u00ed b\u00fdt zaji\u0161t\u011bn\u00e9 Zhotovitelem, mus\u00ed b\u00fdt uvedena v objedn\u00e1vce.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek VI<\/b><\/p>\n<p style=\"text-align: center\"><b>M\u00edsto v\u00fdkonu pln\u011bn\u00ed p\u0159edm\u011btu objedn\u00e1vky<\/b><\/p>\n<p style=\"text-align: center\">6.1 Slu\u017eby podle t\u011bchto VOP budou poskytovan\u00e9 zpravidla v prostor\u00e1ch Objednatele p\u0159\u00edpadn\u011b v prostor\u00e1ch Zhotovitele. P\u0159esn\u00e9 ur\u010den\u00ed m\u00edsta realizace zak\u00e1zky, jako\u017e i stanoven\u00ed n\u00e1klad\u016f s t\u00edm spojen\u00fdch, bude provedeno v ka\u017ed\u00e9 z d\u00edl\u010d\u00edch objedn\u00e1vek.<\/p>\n<p style=\"text-align: center\">6.2 Objednatel je povinn\u00fd zabezpe\u010dit pracovn\u00edk\u016fm Zhotovitele, kte\u0159\u00ed se pod\u00edlej\u00ed na realizaci zak\u00e1zky, p\u0159\u00edstup do m\u00edsta realizace zak\u00e1zky, pokud se toto m\u00edsto nach\u00e1z\u00ed u Objednatele nebo jeho koncov\u00e9ho z\u00e1kazn\u00edka a poskytnout jim pro tento \u00fa\u010del pot\u0159ebn\u00e9 pom\u016fcky, kter\u00fdmi jsou nap\u0159. (identifika\u010dn\u00ed karty, \u010dipy, visa\u010dky apod.).<\/p>\n<p style=\"text-align: center\">6.3 Objednatel je povinn\u00fd zajistit vhodn\u00e9 prostory pro realizaci zak\u00e1zky Zhotovitelem, jako\u017e i pro \u010dinnosti souvisej\u00edc\u00ed s realizac\u00ed poskytov\u00e1n\u00ed slu\u017eeb (nap\u0159. dovoz a odvoz materi\u00e1lu) a d\u00e1le pak adekv\u00e1tn\u00ed vybaven\u00ed takov\u00fdchto prostor, kter\u00e9 umo\u017e\u0148uje \u0159\u00e1dn\u00e9 pln\u011bn\u00ed p\u0159edm\u011btu t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">6.4 Objednatel odpov\u00edd\u00e1 za to, \u017ee m\u00edsto realizace zak\u00e1zky spl\u0148uje ve\u0161ker\u00e9 po\u017eadavky stanoven\u00e9 p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy, zejm\u00e9na t\u011bmi, kter\u00e9 upravuj\u00ed BOZP a PO. Ustanoven\u00ed tohoto bodu se nepou\u017eije v p\u0159\u00edpad\u011b, pokud jsou m\u00edstem poskytov\u00e1n\u00ed slu\u017eeb prostory Zhotovitele.<\/p>\n<p style=\"text-align: center\">6.5 Objednatel je povinn\u00fd sezn\u00e1mit Technika Zhotovitele s intern\u00edmi p\u0159edpisy o BOZP a PO, kter\u00e9 jsou platn\u00e9 v m\u00edst\u011b realizace slu\u017eeb, jako\u017e i s ve\u0161ker\u00fdmi dal\u0161\u00edmi pravidly, kter\u00e9 se t\u00fdkaj\u00ed t\u00e9to oblasti, kter\u00e9 je nutn\u00e9 v dan\u00e9m objektu realizace zak\u00e1zky dodr\u017eovat (d\u00e1le jen \u201eintern\u00ed p\u0159edpisy\u201d). Technik mus\u00ed b\u00fdt s intern\u00edmi p\u0159edpisy \u0159\u00e1dn\u011b sezn\u00e1men p\u0159ed zah\u00e1jen\u00edm realizace prvn\u00ed zak\u00e1zky a d\u00e1le bez zbyte\u010dn\u00e9ho odkladu po ka\u017ed\u00e9 zm\u011bn\u011b intern\u00edch p\u0159edpis\u016f Objednatele. O sezn\u00e1men\u00ed Technika s intern\u00edmi p\u0159edpisy se vyhotov\u00ed p\u00edsemn\u00fd z\u00e1znam; v opa\u010dn\u00e9m p\u0159\u00edpad\u011b Zhotovitel neodpov\u00edd\u00e1 za poru\u0161en\u00ed t\u011bchto intern\u00edch p\u0159edpis\u016f, o nich\u017e nebyl p\u00edsemn\u011b pou\u010den, v souladu s t\u00edmto bodem VOP.<\/p>\n<p style=\"text-align: center\">6.6 Technik je po spln\u011bn\u00ed postupu podle \u010dl\u00e1nku 6.5 t\u011bchto VOP povinn\u00fd zabezpe\u010dit, aby s intern\u00edmi p\u0159edpisy byli sezn\u00e1meni v\u0161ichni jeho pracovn\u00edci, kte\u0159\u00ed se pod\u00edlej\u00ed na realizaci zak\u00e1zky v dan\u00e9m m\u00edst\u011b poskytovan\u00ed slu\u017eeb, a to p\u0159ed t\u00edm, ne\u017e takov\u00fdto pracovn\u00edk za\u010dne vykon\u00e1vat pr\u00e1ce na realizaci zak\u00e1zky. O p\u0159\u00edpadn\u00fdch zm\u011bn\u00e1ch intern\u00edch p\u0159edpis\u016f plat\u00ed ustanoven\u00ed bod\u016f 6.5 a 6.6 tohoto \u010dl\u00e1nku obdobn\u011b.<\/p>\n<p style=\"text-align: center\">6.7 Zhotovitel odpov\u00edd\u00e1 za to, \u017ee jeho pracovn\u00edci budou dodr\u017eovat intern\u00ed p\u0159edpisy, se kter\u00fdmi byl Technik \u0159\u00e1dn\u011b sezn\u00e1men\u00fd podle bodu 6.5 t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek VII<\/b><\/p>\n<p style=\"text-align: center\"><b>Term\u00edn realizace zak\u00e1zek<\/b><\/p>\n<p style=\"text-align: center\">7.1 Zhotovitel se zavazuje zah\u00e1jit pln\u011bn\u00ed zak\u00e1zky v term\u00ednu podle dohody uveden\u00e9 v uzav\u0159en\u00e9 d\u00edl\u010d\u00ed smlouv\u011b, tj. objedn\u00e1vce.<\/p>\n<p style=\"text-align: center\">7.1.1 P\u0159edpokladem dodr\u017een\u00ed za\u010d\u00e1tku realizace zak\u00e1zky ze strany Zhotovitele je poskytnut\u00ed ve\u0161ker\u00e9 pot\u0159ebn\u00e9 sou\u010dinnosti ze strany Objednatele a to podle \u010dl\u00e1nku VIII t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">7.2 Po\u010det hodin poskytov\u00e1n\u00ed slu\u017eeb bude pr\u016fb\u011b\u017en\u011b zaznamen\u00e1van\u00fd do pracovn\u00edho v\u00fdkazu, kter\u00fd vypracov\u00e1v\u00e1 Technik Zhotovitele a potvrzuje jej pov\u011b\u0159en\u00e1 osoba na stran\u011b Objednatele opr\u00e1vn\u011bn\u00e1 podepsat pracovn\u00ed v\u00fdkaz (bod 9.3 t\u011bchto VOP); ustanoven\u00ed bodu 10.5 t\u011bchto VOP nen\u00ed uveden\u00fdm postupem dot\u010deno.<\/p>\n<p style=\"text-align: center\">7.3 Do doby poskytovan\u00ed slu\u017eeb, kter\u00fd bude zaznamenan\u00fd v pracovn\u00edm v\u00fdkazu, se zapo\u010d\u00edt\u00e1v\u00e1 tak\u00e9 doba pot\u0159ebn\u00e1 pro:<\/p>\n<p style=\"text-align: center\">a) logistick\u00e9 p\u0159esuny materi\u00e1lu,<\/p>\n<p style=\"text-align: center\">b) bal\u00edc\u00ed pr\u00e1ce a s nimi spojen\u00e9 pracovn\u00ed postupy,<\/p>\n<p style=\"text-align: center\">c) sezn\u00e1men\u00ed se Technika a pracovn\u00edk\u016f Zhotovitele s intern\u00edmi p\u0159edpisy Objednatele a jejich p\u0159\u00edpadn\u00fdmi zm\u011bnami<\/p>\n<p style=\"text-align: center\">d) prostoje zp\u016fsoben\u00e9 pracovn\u00edky na stran\u011b Objednatele,<\/p>\n<p style=\"text-align: center\">e) p\u0159est\u00e1vky v pr\u00e1ci stanoven\u00e9 z\u00e1konem, (nap\u0159. ob\u011bdov\u00e9 pauzy,..atd)<\/p>\n<p style=\"text-align: center\">f) organiza\u010dn\u00ed zaji\u0161t\u011bn\u00ed zak\u00e1zky, v\u010detn\u011b jedn\u00e1n\u00ed s p\u0159\u00edslu\u0161n\u00fdmi odd\u011blen\u00edmi Objednatele, kter\u00e9 maj\u00ed spojitost s realizac\u00ed zak\u00e1zky<\/p>\n<p style=\"text-align: center\">g) zji\u0161t\u011bn\u00ed \u010d\u00e1ste\u010dn\u00fdch v\u00fdkaz\u016f (bod 9.4 t\u011bchto VOP), hl\u00e1\u0161en\u00ed a z\u00e1v\u011bre\u010dn\u00e1 zpr\u00e1va o realizaci zak\u00e1zky.<\/p>\n<p style=\"text-align: center\">h) zaji\u0161t\u011bn\u00ed pot\u0159ebn\u00e9 fotodokumentace (nap\u0159. z d\u016fvodu zachycen\u00ed kvality kontrolovan\u00fdch komponent\u016f \u010di jin\u00fdch d\u00edl\u016f).<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek VIII<\/b><\/p>\n<p style=\"text-align: center\"><b>Sou\u010dinnost Objednatele<\/b><\/p>\n<p style=\"text-align: center\">8.1 Objednatel je povinn\u00fd v souvislosti s realizac\u00ed zak\u00e1zky poskytnout Zhotoviteli ve\u0161kerou pot\u0159ebnou sou\u010dinnost spo\u010d\u00edvaj\u00edc\u00ed zejm\u00e9na v:<\/p>\n<p style=\"text-align: center\">a) v poskytnut\u00ed ve\u0161ker\u00fdch odborn\u00fdch technick\u00fdch informac\u00ed pot\u0159ebn\u00fdch pro \u0159\u00e1dn\u00e9 poskytnut\u00ed slu\u017eeb,<\/p>\n<p style=\"text-align: center\">b) v poskytnut\u00ed komponent\u016f, kter\u00e9 maj\u00ed b\u00fdt p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eeb, resp. umo\u017en\u011bn\u00ed p\u0159\u00edstupu k nim,<\/p>\n<p style=\"text-align: center\">c) v zabezpe\u010den\u00ed p\u0159\u00edstupu do m\u00edsta realizace zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">d) v zabezpe\u010den\u00ed pracovn\u00edho prost\u0159ed\u00ed, kter\u00e9 je v souladu s p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy upravuj\u00edc\u00edmi bezpe\u010dnost a ochranu zdrav\u00ed p\u0159i pr\u00e1ci,<\/p>\n<p style=\"text-align: center\">e) v poskytnut\u00ed pot\u0159ebn\u00fdch dodate\u010dn\u00fdch pokyn\u016f a po\u017eadavk\u016f, kter\u00e9 se t\u00fdkaj\u00ed konkr\u00e9tn\u00ed zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">f) v zabezpe\u010den\u00ed pracovn\u00edch pom\u016fcek, n\u00e1stroj\u016f a dal\u0161\u00edho vybaven\u00ed, kter\u00e9 nezabezpe\u010duje Zhotovitel,<\/p>\n<p style=\"text-align: center\">g) v poskytnut\u00ed dal\u0161\u00ed sou\u010dinnosti vypl\u00fdvaj\u00edc\u00ed z ustanoven\u00ed t\u011bchto VOP (nap\u0159. body 5.1, 6.3, 7.2),<\/p>\n<p style=\"text-align: center\">h) v poskytnut\u00ed dal\u0161\u00ed pot\u0159ebn\u00e9, zejm\u00e9na vy\u017e\u00e1dan\u00e9, sou\u010dinnosti.<\/p>\n<p style=\"text-align: center\">8.2 V p\u0159\u00edpad\u011b, \u017ee Objednatel neposkytne Zhotoviteli pot\u0159ebnou sou\u010dinnost podle p\u0159edchoz\u00edho bodu, Zhotovitel je opr\u00e1vn\u011bn\u00fd p\u0159eru\u0161it poskytov\u00e1n\u00ed slu\u017eeb.<\/p>\n<p style=\"text-align: center\">8.3 V p\u0159\u00edpad\u011b, \u017ee v d\u016fsledku neposkytnut\u00ed pot\u0159ebn\u00e9 sou\u010dinnosti Objednatelem bude poskytov\u00e1n\u00ed slu\u017eeb p\u0159eru\u0161en\u00e9, po dobu trv\u00e1n\u00ed prodlen\u00ed s poskytov\u00e1n\u00edm sou\u010dinnosti podle bodu 8.2 t\u011bchto VOP Zhotovitel nen\u00ed v prodlen\u00ed s pln\u011bn\u00edm sv\u00fdch povinnost\u00ed podle t\u011bchto VOP a neodpov\u00edd\u00e1 za jakoukoliv \u0161kodu, kter\u00e1 v p\u0159\u00ed\u010dinn\u00e9 souvislosti s takov\u00fdm to p\u0159eru\u0161en\u00edm vznikne; doba p\u0159eru\u0161en\u00ed poskytov\u00e1n\u00ed slu\u017eeb se v takov\u00e9m to p\u0159\u00edpad\u011b pova\u017euje za prostoj nezavin\u011bn\u00fd pracovn\u00edky Zhotovitele podle bodu 7.3 p\u00edsm. c) t\u011bchto VOP, a za tuto dobu tedy n\u00e1le\u017e\u00ed Zhotoviteli odm\u011bna v pln\u00e9 v\u00fd\u0161i, jako kdyby k takov\u00e9mu to prostoji nedo\u0161lo.<\/p>\n<p style=\"text-align: center\">8.4 Jestli\u017ee Objednatel neuvede v objedn\u00e1vce zodpov\u011bdn\u00e9ho zam\u011bstnance finan\u010dn\u00edho odd\u011blen\u00ed Objednatele ve v\u011bcech fakturace, je ho povinen ozn\u00e1mit Zhotoviteli pr\u016fkazn\u00fdm zp\u016fsobem ve lh\u016ft\u011b 10 dn\u00ed ode dne podpisu objedn\u00e1vky.<\/p>\n<p style=\"text-align: center\">8.5 Ustanoven\u00ed tohoto \u010dl\u00e1nku se p\u0159im\u011b\u0159en\u011b vztahuj\u00ed tak\u00e9 na Odb\u011bratele, pokud se zak\u00e1zka realizuje v jeho prostor\u00e1ch nebo s komponenty, kter\u00e9 m\u00e1 ve sv\u00e9 dispozici Odb\u011bratel; v t\u011bchto p\u0159\u00edpadech m\u00e1 Objednatel povinnost zabezpe\u010dit poskytov\u00e1n\u00ed sou\u010dinnosti ze strany Odb\u011bratele v nezbytn\u00e9m rozsahu (zejm\u00e9na podle ustanoven\u00ed tohoto \u010dl\u00e1nku) a za p\u0159\u00edpadn\u00e9 neposkytnut\u00ed sou\u010dinnosti Odb\u011bratelem odpov\u00edd\u00e1, jako kdyby sou\u010dinnost neposkytl s\u00e1m.<\/p>\n<p style=\"text-align: center\">8.6 V p\u0159\u00edpad\u011b, \u017ee se zak\u00e1zka t\u00fdk\u00e1 komponentu, kter\u00fd se v r\u00e1mci automobilov\u00e9ho pr\u016fmyslu pova\u017euje za bezpe\u010dnostn\u00ed d\u00edl, nebo d\u00edl se specifick\u00fdmi vlastnostmi (nap\u0159. bezpe\u010dnostn\u00edmi znaky), zpravidla d\u00edl se zvl\u00e1\u0161tn\u00edm ozna\u010den\u00edm nap\u0159. D\/TLD nebo ESD (d\u00e1le jen \u201ebezpe\u010dnostn\u00ed d\u00edl\u201c), je Objednatel povinn\u00fd na tuto skute\u010dnost Zhotovitele jednozna\u010dn\u011b a pr\u016fkazn\u011b upozornit nap\u0159. v objedn\u00e1vce, pracovn\u00edm postupu apod. Tato skute\u010dnost pak mus\u00ed b\u00fdt zohledn\u011bna v\u017edy v pracovn\u00edm postupu a to tak, aby pracovn\u00ed postup odpov\u00eddal skute\u010dnosti, \u017ee se manipuluje s bezpe\u010dnostn\u00edm d\u00edlem. V p\u0159\u00edpad\u011b, \u017ee Objednatele na tuto skute\u010dnost Zhotovitele neupozorn\u00ed, pak se dan\u00fd d\u00edl nepova\u017euje pro \u00fa\u010dely pln\u011bn\u00ed p\u0159edm\u011btu podle t\u011bchto VOP za d\u00edl bezpe\u010dnostn\u00ed a Zhotovitel neodpov\u00edd\u00e1 za n\u00e1sledky, kter\u00e9 z toho mohou vyplynout (nap\u0159. nespr\u00e1vn\u00e1 manipulace \u010di skladov\u00e1n\u00ed) a Objednatel nen\u00ed opr\u00e1vn\u011bn\u00fd uplat\u0148ovat v\u016f\u010di Zhotoviteli n\u00e1roky maj\u00edc\u00ed p\u016fvod nebo souvislost s t\u00edm, \u017ee ve skute\u010dnosti \u0161lo o bezpe\u010dnostn\u00ed d\u00edl. Za nedostatky pracovn\u00edho postupu, kter\u00e9 se t\u00fdkaj\u00ed manipulace s bezpe\u010dnostn\u00edm d\u00edlem, v\u00fdlu\u010dn\u011b odpov\u00edd\u00e1 Objednatel.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek IX<\/b><\/p>\n<p style=\"text-align: center\"><b>Pracovn\u00ed v\u00fdkaz a d\u00edl\u010d\u00ed v\u00fdkazy<\/b><\/p>\n<p style=\"text-align: center\">9.1 Technik vyhotov\u00ed o poskytnut\u00fdch slu\u017eb\u00e1ch pracovn\u00ed v\u00fdkaz.<\/p>\n<p style=\"text-align: center\">9.1.1 Pracovn\u00ed v\u00fdkaz mus\u00ed obsahovat po\u010det hodin poskytov\u00e1n\u00ed slu\u017eeb v\u0161emi pracovn\u00edky Zhotovitele anebo po\u010det jin\u00fdch m\u011b\u0159iteln\u00fdch jednotek poskytov\u00e1n\u00ed slu\u017eby, pokud byly definovan\u00e9 v objedn\u00e1vce (bod 4.2.1 p\u00edsm. b) t\u011bchto VOP).<\/p>\n<p style=\"text-align: center\">9.1.2 Pracovn\u00ed v\u00fdkaz m\u016f\u017ee obsahovat:<\/p>\n<p style=\"text-align: center\">a) seznam a mno\u017estv\u00ed komponent\u016f, kter\u00e9 byly p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eeb a\/ nebo druh poskytnut\u00fdch slu\u017eeb,<\/p>\n<p style=\"text-align: center\">b) \u00fadaje o mno\u017estv\u00ed zji\u0161t\u011bn\u00fdch vadn\u00fdch komponent\u016f a o mno\u017estv\u00ed opraven\u00fdch komponent\u016f,<\/p>\n<p style=\"text-align: center\">c) po\u010det pracovn\u00edk\u016f Zhotovitele, kte\u0159\u00ed poskytovali slu\u017eby,<\/p>\n<p style=\"text-align: center\">d) odm\u011bnu za poskytnut\u00e9 slu\u017eby,<\/p>\n<p style=\"text-align: center\">e) jin\u00e9 skute\u010dnosti, na kter\u00fdch se prokazateln\u011b dohodne technik a osoba zodpov\u011bdn\u00e1 za pracovn\u00ed postup nebo osoba opr\u00e1vn\u011bn\u00e1 podepsat pracovn\u00ed v\u00fdkaz.<\/p>\n<p style=\"text-align: center\">9.2 Pracovn\u00ed v\u00fdkaz bude vyhotoven\u00fd po realizaci zak\u00e1zky nebo po skon\u010den\u00ed kalend\u00e1\u0159n\u00edho m\u011bs\u00edce (v p\u0159\u00edpad\u011b, kdy zak\u00e1zka trv\u00e1 d\u00e9le ne\u017e 14 dn\u00ed). Frekvenci vystavov\u00e1n\u00ed pracovn\u00edho v\u00fdkaz\u016f ur\u010duje Zhotovitel, pokud tato frekvence nen\u00ed uvedena p\u0159\u00edmo v objedn\u00e1vce.<\/p>\n<p style=\"text-align: center\">9.2.1 Po dohod\u011b mezi Objednatelem a Zhotovitelem m\u016f\u017ee b\u00fdt pracovn\u00ed v\u00fdkaz vystaven\u00fd tak\u00e9 v jin\u00fdch oboustrann\u011b odsouhlasen\u00fdch term\u00ednech.<\/p>\n<p style=\"text-align: center\">9.3 Podkladem fakturace je pracovn\u00ed v\u00fdkaz potvrzen\u00fd odpov\u011bdnou osobou na stran\u011b Objednatele ur\u010denou v objedn\u00e1vce, kter\u00e1 je opr\u00e1vn\u011bna podepsat pracovn\u00ed v\u00fdkaz (bod 4.2.2 p\u00edsm. d) t\u011bchto VOP); v p\u0159\u00edpad\u011b, kdy v objedn\u00e1vce Objednatel takovouto osobu neur\u010dil, za Objednatele potvrzuje podpisem pracovn\u00ed v\u00fdkaz osoba podle bodu 10.5 t\u011bchto VOP. Osoba na stran\u011b Objednatele, kter\u00e1 potvrzuje pracovn\u00ed v\u00fdkaz, je povinna u sv\u00e9ho podpisu tak\u00e9 uv\u00e9st sv\u00e9 jm\u00e9no a p\u0159\u00edjmen\u00ed a t\u00e9\u017e svou pracovn\u00ed pozici, resp. funk\u010dn\u00ed za\u0159azen\u00ed. Osoba na stran\u011b Objednatele, kter\u00e1 m\u00e1 ve smyslu intern\u00edch kompetenc\u00ed Objednatele potvrdit pracovn\u00ed v\u00fdkaz sestaven\u00fd Zhotovitelem, je povinn\u00e1 ve lh\u016ft\u011b 3 pracovn\u00edch dn\u00ed ode dne, kdy Objednatel obdr\u017e\u00ed pracovn\u00ed v\u00fdkaz, tento bu\u010f potvrdit anebo p\u0159ipom\u00ednkovat, a to formou elektronick\u00e9 zpr\u00e1vy nebo pap\u00edrovou formou. Jestli\u017ee Objednatel pracovn\u00ed v\u00fdkaz v uveden\u00e9 lh\u016ft\u011b nep\u0159ipom\u00ednkuje, pova\u017euje se pracovn\u00ed v\u00fdkaz za schv\u00e1len\u00fd, a to tak\u00e9 v p\u0159\u00edpad\u011b, kdy ho v uveden\u00e9 lh\u016ft\u011b ani neschv\u00e1lil (t.j. plat\u00ed fikce schv\u00e1len\u00ed). Pracovn\u00ed v\u00fdkaz se stejn\u011b tak pova\u017euje za schv\u00e1len\u00fd, jestli-\u017ee Zhotovitel zapracuje \u0159\u00e1dn\u011b v\u0161echny p\u0159ipom\u00ednky Objednatele, a to v okam\u017eiku zasl\u00e1n\u00ed takto zpracovan\u00e9ho nov\u00e9ho pracovn\u00edho v\u00fdkazu.<\/p>\n<p style=\"text-align: center\">9.4 Zhotovitel m\u016f\u017ee na z\u00e1klad\u011b po\u017eadavku Objednatele vypracovat tak\u00e9 \u010d\u00e1ste\u010dn\u00e9 v\u00fdkazy, kter\u00e9 budou obsahovat \u00fadaje vy\u017e\u00e1dan\u00e9 Objednatelem, v n\u011bm zvolen\u00e9 form\u011b a\/ nebo periodicit\u011b; povinnost vypracovat takov\u00e9to \u010d\u00e1ste\u010dn\u00e9 v\u00fdkazy v\u0161ak m\u00e1 jen, kdy\u017e je tato skute\u010dnost zachycen\u00e1 v objedn\u00e1vce (bod 4.2.2 p\u00edsm. f) t\u011bchto VOP). \u010c\u00e1ste\u010dn\u00e9 v\u00fdkazy nejsou podkladem pro fakturaci a slou\u017e\u00ed pouze pro pot\u0159eby Objednatele.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek X<\/b><\/p>\n<p style=\"text-align: center\"><b>Opr\u00e1vn\u011bn\u00e9 osoby<\/b><\/p>\n<p style=\"text-align: center\">10.1 Osobami Objednatelem opr\u00e1vn\u011bn\u00fdmi pro vystaven\u00ed a podpis objedn\u00e1vky jsou:<\/p>\n<p style=\"text-align: center\">a) statut\u00e1rn\u00ed z\u00e1stupce Objednatele anebo prokurista Objednatele,<\/p>\n<p style=\"text-align: center\">b) osoba p\u00edsemn\u011b zplnomocn\u011bn\u00e1 osobou podle p\u00edsm. a), p\u0159i\u010dem\u017e Objednatel mus\u00ed Zhotovitelovi p\u0159\u00edslu\u0161n\u00e9 zplnomocn\u011bn\u00ed p\u0159edat,<\/p>\n<p style=\"text-align: center\">c) ostatn\u00ed pracovn\u00edci jednotliv\u00fdch odd\u011blen\u00ed Objednatele (nap\u0159. Odd\u011blen\u00ed logistiky, kvality, v\u00fdvoje, n\u00e1kupu a ostatn\u00ed), kte\u0159\u00ed jsou k tomuto Objednatelem ur\u010deni, a to ka\u017ed\u00fd samostatn\u011b.<\/p>\n<p style=\"text-align: center\">10.2 Osobami Zhotovitele opr\u00e1vn\u011bn\u00fdmi na podpis a p\u0159ijet\u00ed objedn\u00e1vky jsou:<\/p>\n<p style=\"text-align: center\">a) statut\u00e1rn\u00ed z\u00e1stupce Zhotovitele,<\/p>\n<p style=\"text-align: center\">b) prokurista Zhotovitele,<\/p>\n<p style=\"text-align: center\">c) \u0159editel pobo\u010dky Zhotovitele,<\/p>\n<p style=\"text-align: center\">d) technici, a to ka\u017ed\u00fd samostatn\u011b.<\/p>\n<p style=\"text-align: center\">10.3 Ka\u017ed\u00e1 ze smluvn\u00edch stran m\u016f\u017ee jednostrann\u00fdm p\u00edsemn\u00fdm ozn\u00e1men\u00edm, podepsan\u00fdm statut\u00e1rn\u00edm z\u00e1stupcem oznamuj\u00edc\u00ed strany, druh\u00e9 smluvn\u00ed stran\u011b zm\u011bnit sv\u00e9 Opr\u00e1vn\u011bn\u00e9 osoby definovan\u00e9 v tomto \u010dl\u00e1nku VOP. Zm\u011bna je \u00fa\u010dinn\u00e1 doru\u010den\u00edm p\u0159\u00edslu\u0161n\u00e9ho ozn\u00e1men\u00ed a nen\u00ed pot\u0159ebn\u00e9 k jej\u00edmu p\u0159ijet\u00ed zvl\u00e1\u0161tn\u00ed dodatek t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">10.4 V p\u0159\u00edpad\u011b, kdy Objednatel v objedn\u00e1vce neur\u010d\u00ed konkr\u00e9tn\u00edho zam\u011bstnance odd\u011blen\u00ed kvality, jako\u017eto osobu odpov\u011bdnou za pracovn\u00ed postup, pro v\u011bci vyhrazen\u00e9 t\u011bmito VOP, je opr\u00e1vn\u011bn jm\u00e9nem Objednatele jednat ka\u017ed\u00fd pracovn\u00edk Objednatele (zejm\u00e9na zam\u011bstnanec, p\u0159\u00edp. spolupracuj\u00edc\u00ed osoba), p\u0159\u00edpadn\u011b tak\u00e9 Odb\u011bratel anebo t\u0159et\u00ed osoba na stran\u011b Objednatele, a to za podm\u00ednky, \u017ee se tato t\u0159et\u00ed osoba z\u00fa\u010dast\u0148uje zak\u00e1zky aktivn\u011b (nap\u0159. spolupr\u00e1ce) anebo pasivn\u011b (nap\u0159. kontrola, p\u0159evzet\u00ed v\u00fdsledku zak\u00e1zky). Funk\u010dn\u00ed za\u0159azen\u00ed tohoto zam\u011bstnance mus\u00ed odpov\u00eddat pozici zam\u011bstnance odpov\u011bdn\u00e9ho za kvalitu anebo vy\u0161\u0161\u00ed. Zhotovitel v tomto p\u0159\u00edpad\u011b nen\u00ed povinen zkoumat, zda takov\u00fdto pracovn\u00edk nep\u0159ekra\u010duje svoj\u00ed pravomoc; jedn\u00e1n\u00ed tohoto zam\u011bstnance zavazuje Objednatele v pln\u00e9m rozsahu, vyjma p\u0159\u00edpadu, kdy se prok\u00e1\u017ee, \u017ee Zhotovitel o p\u0159ekro\u010den\u00ed pravomoci jednozna\u010dn\u011b v\u011bd\u011bl a Objednatele o t\u00e9to skute\u010dnosti neinformoval bez zbyte\u010dn\u00e9ho odkladu po tomto sv\u00e9m zji\u0161t\u011bn\u00ed.<\/p>\n<p style=\"text-align: center\">10.4.1 Objednatel je opr\u00e1vn\u011bn\u00fd, pr\u016fkazn\u00fdm zp\u016fsobem, kdykoliv ozn\u00e1mit Zhotoviteli chyb\u011bj\u00edc\u00ed kontaktn\u00ed \u00fadaje p\u0159\u00edslu\u0161n\u00e9 osoby zodpov\u011bdn\u00e9 za pracovn\u00ed postup, jako\u017e i zm\u011bnu takov\u00fdchto \u00fadaj\u016f; z ozn\u00e1men\u00ed mus\u00ed b\u00fdt z\u0159ejm\u00e9, kdo jej jm\u00e9nem Objednatele u\u010dinil.<\/p>\n<p style=\"text-align: center\">10.5 Ustanoven\u00ed bodu 10.4 se obdobn\u011b vztahuje tak\u00e9 na osobu na stran\u011b Objednatele, kter\u00e1 je opr\u00e1vn\u011bn\u00e1 podepisovat pracovn\u00ed v\u00fdkaz (bod 4.2.2 p\u00edsm. b) t\u011bchto VOP), pokud nen\u00ed ur\u010den\u00e1 v objedn\u00e1vce.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek XI<span class=\"Apple-converted-space\">\u00a0<\/span><\/b><\/p>\n<p style=\"text-align: center\"><b>Odm\u011bna za poskytnut\u00e9 slu\u017eby<\/b><\/p>\n<p style=\"text-align: center\">11.1 Objednatel za zavazuje Zhotoviteli za poskytnut\u00e9 slu\u017eby zaplatit odm\u011bnu ve v\u00fd\u0161i, kter\u00e1 byla dohodnuta v objedn\u00e1vce a to v\u010detn\u011b p\u0159\u00edpadn\u00fdch p\u0159\u00edplatk\u016f a dal\u0161\u00edch n\u00e1klad\u016f, kter\u00e9 vypl\u00fdvaj\u00ed z t\u011bchto VOP, pokud se smluvn\u00ed strany v objedn\u00e1vce nedomluv\u00ed jinak<\/p>\n<p style=\"text-align: center\">11.2 K odm\u011bn\u011b bude p\u0159ipo\u010d\u00edt\u00e1na z\u00e1konn\u00e1 sazba DPH. Odm\u011bna bude fakturovan\u00e1 podle skute\u010dn\u00e9ho po\u010dtu hodin nebo jin\u00fdch, kter\u00fd bude uveden v potvrzen\u00e9m pracovn\u00edm v\u00fdkazu v souladu s ustanoven\u00edmi tohoto \u010dl\u00e1nku VOP.<\/p>\n<p style=\"text-align: center\">11.3 P\u0159\u00edplatky k z\u00e1kladn\u00ed dohodnut\u00e9 poskytovan\u00e9 slu\u017eb\u011b v hodinov\u00e9 sazb\u011b v objedn\u00e1vce jsou za pr\u00e1ci:<\/p>\n<p style=\"text-align: center\">a) v noci 25%,<\/p>\n<p style=\"text-align: center\">b) v sobotu (00.00 h &#8211; 24.00 h) 50%,<\/p>\n<p style=\"text-align: center\">c) v ned\u011bli a jin\u00fd den pracovn\u00edho volna, nap\u0159. st\u00e1tn\u00ed sv\u00e1tek (00.00 h &#8211; 24.00 h) 100%.<\/p>\n<p style=\"text-align: center\">Za noc se pova\u017euj\u00ed n\u00e1sleduj\u00edc\u00ed \u010dasov\u00e9 \u00faseky v t\u00fddnu &#8211; pond\u011bl\u00ed.: 00.00 &#8211; 06.00 h; 22.00 &#8211; 06.00 h n\u00e1sleduj\u00edc\u00edho dne, \u00fater\u00fd a\u017e \u010dtvrtek: 22.00 &#8211; 06.00 h n\u00e1sleduj\u00edc\u00edho dne, p\u00e1tek: 22.00 &#8211; 24.00 h. Na p\u0159\u00edplatky podle tohoto bodu m\u00e1 Zhotovitel n\u00e1rok i bez zvl\u00e1\u0161tn\u00ed k tomuto uzav\u0159en\u00e9 dohody v d\u00edl\u010d\u00ed objedn\u00e1vce. V p\u0159\u00edpad\u011b, pokud budou v objedn\u00e1vce sjedn\u00e1ny p\u0159\u00edplatky v jin\u00e9 v\u00fd\u0161i ne\u017e jsou uvedeny v t\u011bchto VOP, p\u0159\u00edpadn\u011b dojde k jejich vylou\u010den\u00ed, plat\u00ed ustanoven\u00ed objedn\u00e1vky. V p\u0159\u00edpad\u011b, \u017ee n\u011bkter\u00fd \u010dasov\u00fd \u00fasek spad\u00e1 pod v\u00edce p\u0159\u00edplatk\u016f podle p\u00edsm. a) &#8211; c) tohoto bodu (nap\u0159. st\u00e1tn\u00ed sv\u00e1tek na sobotu), p\u0159\u00edplatek se plat\u00ed pouze jedenkr\u00e1t, a to ve vy\u0161\u0161\u00ed sazb\u011b.<\/p>\n<p style=\"text-align: center\">11.4 Objednatel je povinn\u00fd mimo odm\u011bny za poskytnut\u00e9 slu\u017eby Zhotoviteli tak\u00e9 uhradit dal\u0161\u00ed zvl\u00e1\u0161tn\u00ed n\u00e1klady, kter\u00e9 budou ujedn\u00e1ny v objedn\u00e1vce.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek XII<\/b><\/p>\n<p style=\"text-align: center\"><b>Platebn\u00ed podm\u00ednky, po\u017eadavky na fakturaci a sankce<\/b><\/p>\n<p style=\"text-align: center\">12.1 Odm\u011bna za poskytnut\u00e9 slu\u017eby je splatn\u00e1 na z\u00e1klad\u011b faktur, kter\u00e9 Zhotovitel vystav\u00ed na z\u00e1klad\u011b objedn\u00e1vek nebo pracovn\u00edch v\u00fdkaz\u016f:<\/p>\n<p style=\"text-align: center\">a) po zrealizov\u00e1n\u00ed zak\u00e1zky nebo<\/p>\n<p style=\"text-align: center\">b) po skon\u010den\u00ed p\u0159\u00edslu\u0161n\u00e9ho kalend\u00e1\u0159n\u00edho m\u011bs\u00edce za slu\u017eby poskytnut\u00e9 v dan\u00e9m m\u011bs\u00edc\u00ed nebo<\/p>\n<p style=\"text-align: center\">c) po skon\u010den\u00ed kalend\u00e1\u0159n\u00edho t\u00fddne, pokud je odm\u011bna za slu\u017eby poskytnut\u00e9 v p\u0159\u00edslu\u0161n\u00e9m kalend\u00e1\u0159n\u00edm t\u00fddnu p\u0159es\u00e1hne 2 000,- \u20ac.<\/p>\n<p style=\"text-align: center\">12.2 Splatnost faktur je 14 dn\u00ed od jejich doru\u010den\u00ed Objednateli, pokud nen\u00ed ve vlastn\u00ed faktu\u0159e ur\u010dena jin\u00e1 lh\u016fta splatnosti. Pokud je na faktu\u0159e uvedena krat\u0161\u00ed doba splatnosti, ne\u017e je uvedena v tomto \u010dl\u00e1nku VOP plat\u00ed, \u017ee pro prodlen\u00ed Objednatele s \u00fahradou vystaven\u00e9 faktury je rozhoduj\u00edc\u00ed \u00fadaj o dob\u011b splatnosti faktury, kter\u00fd je uveden v tomto \u010dl\u00e1nku VOP.<\/p>\n<p style=\"text-align: center\">12.3 Zasl\u00e1n\u00edm objedn\u00e1vky Objednatelem poskytovateli (\u010dl\u00e1nek IV t\u011bchto VOP) Objednatel souhlas\u00ed s vystaven\u00edm elektronick\u00e9 faktury. Poskytovatel je v\u0161ak opr\u00e1vn\u011bn\u00fd vystavit a zaslat Objednateli na m\u00edsto elektronick\u00e9 faktury i nad\u00e1le fakturu v pap\u00edrov\u00e9 podob\u011b, zejm\u00e9na pokud Objednatel nedisponuje emailovou adresou pro doru\u010dov\u00e1n\u00ed elektronick\u00fdch faktur.<\/p>\n<p style=\"text-align: center\">12.3.1 Poskytovatel zas\u00edl\u00e1 fakturu k ruk\u00e1m z\u00e1stupce Objednatele, kter\u00fd za Objednatele vystavil objedn\u00e1vku Poskytovateli, nebo osob\u011b, kter\u00e1 je z\u00e1vazn\u011b ur\u010den\u00e1 Objednatelem v jeho objedn\u00e1vce; Poskytovatel je v\u0161ak opr\u00e1vn\u011bn tak\u00e9 fakturu zaslat na obecnou emailovou adresu Objednatele, kterou m\u00e1 k dispozici, jedn\u00e1 se nap\u0159. o emailovou adresu, kter\u00e1 je b\u011b\u017en\u011b dostupn\u00e1 na webov\u00fdch str\u00e1nk\u00e1ch Objednatele. T\u00edmto zp\u016fsobem bude Poskytovatel postupovat v t\u011bch p\u0159\u00edpadech, kdy se mu p\u016fvodn\u011b vystaven\u00e1 faktura vr\u00e1t\u00ed jako nedoru\u010diteln\u00e1, p\u0159\u00edpadn\u011b na \u017e\u00e1dost Objednatele.<\/p>\n<p style=\"text-align: center\">12.4 Faktura Poskytovatele mus\u00ed spl\u0148ovat ve\u0161ker\u00e9 n\u00e1le\u017eitosti po\u017eadovan\u00e9 z\u00e1konem ve smyslu n\u00e1le\u017eitost\u00ed da\u0148ov\u00e9ho dokladu, mus\u00ed b\u00fdt vystaven\u00e1 v souladu se zn\u011bn\u00edm t\u011bchto VOP a mus\u00ed b\u00fdt \u0159\u00e1dn\u011b doru\u010dena Objednateli.<\/p>\n<p style=\"text-align: center\">12.5 K faktu\u0159e mus\u00ed b\u00fdt p\u0159ilo\u017eena kopie, ve smyslu t\u011bchto VOP potvrzen\u00ed p\u0159\u00edslu\u0161n\u00e9ho pracovn\u00edho v\u00fdkazu, kter\u00fd je dolo\u017eena opr\u00e1vn\u011bnost proveden\u00e9 fakturace.<\/p>\n<p style=\"text-align: center\">12.6 V p\u0159\u00edpad\u011b prodlen\u00ed Objednatele s \u00fahradou faktury, je Objednatel povinen Poskytovateli uhradit z\u00e1konn\u00fd \u00farok z prodlen\u00ed, kter\u00fd se vypo\u010d\u00edt\u00e1v\u00e1 z fakturovan\u00e9 \u010d\u00e1stky. \u00darok je hrazen Objednatelem za ka\u017ed\u00fd den prodlen\u00ed.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek XIII<\/b><\/p>\n<p style=\"text-align: center\"><b>Garance kvality a odpov\u011bdnost za vady<\/b><\/p>\n<p style=\"text-align: center\">13.1 Zhotovitel je dr\u017eitelem certifik\u00e1tu Integrated Management System ISO 9001:2015, ISO 14001:2015 a BS OHSAS 18001:2007, kter\u00e9 jsou z\u00e1rukou kvality poskytovan\u00fdch slu\u017eeb. Zhotovitel se zavazuje poskytovat slu\u017eby s vynalo\u017een\u00edm odborn\u00e9 p\u00e9\u010de a v kvalit\u011b garantovan\u00e9 ve smyslu uveden\u00fdch certifik\u00e1t\u016f.<\/p>\n<p style=\"text-align: center\">13.2 V z\u00e1jmu zaji\u0161t\u011bn\u00ed n\u00e1le\u017eit\u00e9 kvality slu\u017eeb se Zhotovitel zavazuje vykon\u00e1vat jejich pr\u016fb\u011b\u017en\u00e9 monitorov\u00e1n\u00ed a v p\u0159\u00edpad\u011b, pokud shled\u00e1 na stran\u011b Objednatele p\u0159ek\u00e1\u017eky pro dosa\u017een\u00ed pot\u0159ebn\u00e9 kvality poskytovan\u00fdch slu\u017eeb, o t\u00e9to skute\u010dnosti prost\u0159ednictv\u00edm technika bezodkladn\u011b informuje osobu zodpov\u011bdnou za pracovn\u00ed postup; v p\u0159\u00edpad\u011b, kdy technik oznamuje takovouto informaci \u00fastn\u011b, je povinn\u00fd ji zopakovat tak\u00e9 p\u00edsemn\u011b (posta\u010d\u00ed prost\u0159ednictv\u00edm emailu) osob\u011b zodpov\u011bdn\u00e9 za pracovn\u00ed postup, pokud jsou jej\u00ed kontaktn\u00ed \u00fadaje uveden\u00e9 v objedn\u00e1vce, nebo je Objednatel Zhotoviteli ozn\u00e1mil podle bodu 10.4.1 t\u011bchto VOP. Kontrolu dodr\u017eov\u00e1n\u00ed kvality poskytov\u00e1n\u00ed slu\u017eeb je opr\u00e1vn\u011bn\u00e1 vykon\u00e1vat tak\u00e9 osoba zodpov\u011bdn\u00e1 za pracovn\u00ed postup, kter\u00e1 v p\u0159\u00edpad\u011b vzniku pochybnost\u00ed o kvalit\u011b poskytovan\u00fdch slu\u017eeb o t\u00e9to skute\u010dnosti bezodkladn\u011b informuje technika. Technik po projedn\u00e1n\u00ed a potvrzen\u00ed zji\u0161t\u011bn\u00fdch pochybnost\u00ed o kvalit\u011b poskytovan\u00fdch slu\u017eeb s osobou zodpov\u011bdnou za pracovn\u00ed postup na\u0159\u00edd\u00ed proveden\u00ed opakovan\u00e9 kontroly komponent\u016f, kter\u00e1 bude spojena s odstran\u011bn\u00edm p\u0159\u00edpadn\u011b zji\u0161t\u011bn\u00fdch vad; o t\u00e9to skute\u010dnosti vyhotov\u00ed p\u00edsemn\u00fd z\u00e1znam, kter\u00fd podep\u00ed\u0161e technik a osoba zodpov\u011bdn\u00e1 za pracovn\u00ed postup. Pokud se opakovanou kontrolou zjist\u00ed vadn\u00e9 poskytnut\u00ed slu\u017eeb, Zhotovitel nem\u00e1 n\u00e1rok na odm\u011bnu za \u010das realizace opakovan\u00e9 kontroly. Pokud se opakovanou kontrolou nezjist\u00ed vadn\u00e9 poskytnut\u00ed slu\u017eeb, \u010das opakovan\u00e9 kontroly zaznamenan\u00fd v pracovn\u00edm v\u00fdkazu se pova\u017euje za \u010das poskytov\u00e1n\u00ed slu\u017eeb, za kter\u00fd n\u00e1le\u017e\u00ed Zhotoviteli odm\u011bna ve stejn\u00e9 v\u00fd\u0161i, jako za poskytov\u00e1n\u00ed slu\u017eeb podle p\u0159\u00edslu\u0161n\u00e9 objedn\u00e1vky, v souladu s ustanoven\u00edmi t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">13.3 V p\u0159\u00edpad\u011b, \u017ee se po poskytnut\u00ed slu\u017eeb, nejpozd\u011bji v\u0161ak v pr\u016fb\u011bhu prvn\u00ed mont\u00e1\u017ee komponent\u016f do p\u0159\u00edslu\u0161n\u00e9ho fin\u00e1ln\u00edho v\u00fdrobku, jeho\u017e p\u0159\u00edmou a ned\u00edlnou sou\u010d\u00e1st\u00ed je komponent (nap\u0159. v\u011bt\u0161\u00ed komponent, syst\u00e9mov\u00fd komponent, modul, integrovan\u00fd modul, automobil apod.) zjist\u00ed, \u017ee slu\u017eby nebyly poskytnut\u00e9 v garantovan\u00e9 kvalit\u011b, Objednatel je povinn\u00fd zji\u0161t\u011bn\u00e9 vady poskytnut\u00fdch slu\u017eeb p\u00edsemn\u011b, prokazateln\u00fdm zp\u016fsobem, ozn\u00e1mit Zhotoviteli (d\u00e1le jen \u201e<i>reklamace<\/i>\u201d), a to bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji v\u0161ak do 2 pracovn\u00edch dn\u00ed, od doby kdy se Objednatel o p\u0159\u00edslu\u0161n\u00e9 vad\u011b dozv\u011bd\u011bl; v opa\u010dn\u00e9m p\u0159\u00edpad\u011b uplynut\u00edm uveden\u00e9 doby Objednatel ztr\u00e1c\u00ed pr\u00e1vo uplatnit jak\u00e9koliv n\u00e1roky z odpov\u011bdnosti za vady poskytnut\u00fdch slu\u017eeb. Bez ohledu na v\u00fd\u0161e uveden\u00e9, pr\u00e1vo uplatnit reklamaci zanik\u00e1 nejpozd\u011bji 6 m\u011bs\u00edc\u016f od poskytnut\u00ed slu\u017eby, j\u00ed\u017e se reklamace t\u00fdk\u00e1. Neuplatn\u011bn\u00ed reklamace podle tohoto bodu zbavuje Zhotovitele zodpov\u011bdnosti za p\u0159\u00edpadnou \u0161kodu, kter\u00e9 bylo (alespo\u0148 teoreticky) mo\u017en\u00e9, v p\u0159\u00edpad\u011b uplatn\u011bn\u00ed reklamace a jej\u00edho vy\u0159\u00edzen\u00ed ze strany Zhotovitele, p\u0159edej\u00edt.<\/p>\n<p style=\"text-align: center\">13.4 Zhotovitel neodpov\u00edd\u00e1 za vady, kter\u00e9 vznikly z d\u016fvodu:<\/p>\n<p style=\"text-align: center\">a) nevhodn\u00e9 nebo nespr\u00e1vn\u00e9 manipulace s p\u0159edm\u011btem poskytov\u00e1n\u00ed slu\u017eby, po poskytnut\u00ed slu\u017eby jinou osobou ne\u017e je Zhotovitel,<\/p>\n<p style=\"text-align: center\">b) pokud Zhotovitel ozna\u010dil p\u0159edm\u011bt slu\u017eby nebo jeho \u010d\u00e1st jako nevyhovuj\u00edc\u00ed, resp. neodpov\u00eddaj\u00edc\u00ed podm\u00ednk\u00e1m podle pracovn\u00edho postupu a Objednatel (nebo osoba na jeho stran\u011b, nap\u0159. Odb\u011bratel) takov\u00fdto p\u0159edm\u011bt uvolnil pro dal\u0161\u00ed pou\u017eit\u00ed, resp. do dal\u0161\u00edho ob\u011bhu,<\/p>\n<p style=\"text-align: center\">c) chyby v pracovn\u00edm postupu, kter\u00e9 byly odsouhlaseny ze strany Objednatele,<\/p>\n<p style=\"text-align: center\">d) skryt\u00e9 vady ve smyslu ob\u010dansk\u00e9ho z\u00e1kon\u00edku,<\/p>\n<p style=\"text-align: center\">e) nespln\u011bn\u00edm povinnosti ozna\u010dit komponent jako bezpe\u010dnostn\u00ed d\u00edl podle dobu 8.6. t\u011bchto VOP<\/p>\n<p style=\"text-align: center\">f) vy\u0161\u0161\u00ed moci, kdy se za vy\u0161\u0161\u00ed moc se pro tyto \u00fa\u010dely pova\u017euje zejm\u00e9na (av\u0161ak nejen pouze) v\u00e1lka, invaze, akty zahrani\u010dn\u00edho nep\u0159\u00e1telstv\u00ed, zahrani\u010dn\u00ed nep\u0159\u00e1telsk\u00e9 akty, ob\u010dansk\u00e1 v\u00e1lka, st\u00e1tn\u00ed p\u0159evrat, revolu\u010dn\u00ed povst\u00e1n\u00ed obyvatelstva, d\u016fsledek vojensk\u00e9 anebo jin\u00e9 moci, konfiskace, zn\u00e1rodn\u011bn\u00ed, d\u00e1le pak, hav\u00e1rie, \u017eiveln\u00e9 pohromy, dlouhodob\u00e9 v\u00fdpadky elektrick\u00e9 energie, krizov\u00e9 situace, nebo jin\u00e9 v\u00fdjime\u010dn\u00e9 okolnosti; za vy\u0161\u0161\u00ed moc se v\u0161ak nepova\u017euje zejm\u00e9na nedostatek kvalifikovan\u00e9 pracovn\u00ed s\u00edly, nepln\u011bn\u00ed si povinnost\u00ed ze strany osob, kter\u00e9 spolupracuj\u00ed se smluvn\u00edmi stranami, nep\u0159\u00edzniv\u00e1 ekonomick\u00e1 situace smluvn\u00ed strany.<\/p>\n<p style=\"text-align: center\">13.5 Objednatel je povinen poskytnout Zhotoviteli ve\u0161kerou pot\u0159ebnou (zejm\u00e9na, Zhotovitelem vy\u017e\u00e1danou) sou\u010dinnost p\u0159i \u0159e\u0161en\u00ed reklamace, zejm\u00e9na je povinen poskytnout fotodokumentaci, podklady, z\u00e1znamy komunikace, data, kter\u00fdmi Objednatel anebo Odb\u011bratel disponuje, a kter\u00e9 se t\u00fdkaj\u00ed nebo se mohou t\u00fdkat reklamace, resp. reklamovan\u00e9 slu\u017eby.<\/p>\n<p style=\"text-align: center\">13.5.1 Poru\u0161en\u00ed povinnosti Objednatele podle bodu 13.5 t\u011bchto VOP m\u00e1 za n\u00e1sledek z\u00e1nik n\u00e1rok\u016f plynouc\u00edch z reklamovan\u00fdch vad.<\/p>\n<p style=\"text-align: center\">13.6 reklamace se mus\u00ed za\u010d\u00edt \u0159e\u0161it bez zbyte\u010dn\u00e9ho odkladu po jej\u00edm uplatn\u011bn\u00ed, nejpozd\u011bji do 10 pracovn\u00edch dn\u00ed a mus\u00ed b\u00fdt vy\u0159e\u0161ena v co mo\u017en\u00e1 nejkrat\u0161\u00edm \u010dase. Zhotovitel se zavazuje reklamaci uznat nebo odm\u00edtnout do 30 pracovn\u00edch dn\u00ed od jej\u00edho uplatn\u011bn\u00ed Objednatelem. V dob\u011b, po kterou nem\u016f\u017ee Zhotovitel \u0159e\u0161it reklamaci z d\u016fvodu neposkytnut\u00ed po\u017eadovan\u00e9 sou\u010dinnosti upraven\u00e9 v bod\u011b 13.5. t\u011bchto VOP (t. j. v dob\u011b od vy\u017e\u00e1d\u00e1n\u00ed do poskytnut\u00ed sou\u010dinnosti), se doba stanoven\u00e1 v p\u0159edchoz\u00ed v\u011bt\u011b alikvotn\u011b prodlu\u017euje.<\/p>\n<p style=\"text-align: center\">13.6.1 Objednatel m\u00e1 pr\u00e1vo v p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace na p\u0159im\u011b\u0159enou slevu z ceny fakturovan\u00e9 zak\u00e1zky; toto v\u0161ak plat\u00ed pouze v p\u0159\u00edpad\u011b, \u017ee Zhotovitel na z\u00e1klad\u011b uplatn\u011bn\u00e9 reklamace ve lh\u016ft\u011b stanoven\u00e9 pro jej\u00ed uzn\u00e1n\u00ed nebo odm\u00edtnut\u00ed (bod 13.6. t\u011bchto VOP) neozn\u00e1m\u00ed Objednateli, \u017ee zajist\u00ed bezplatn\u00e9 odstran\u011bn\u00ed nalezen\u00fdch a reklamovan\u00fdch vad. Pr\u00e1vo volby pro \u0159e\u0161en\u00ed uznan\u00e9 reklamace m\u00e1 Zhotovitel. V p\u0159\u00edpad\u011b bezplatn\u00e9ho odstran\u011bn\u00ed zji\u0161t\u011bn\u00e9 vady Zhotovitelem nem\u00e1 Objednatel pr\u00e1vo na p\u0159im\u011b\u0159enou slevu z ceny pln\u011bn\u00ed.<\/p>\n<p style=\"text-align: center\">13.6.2 V p\u0159\u00edpadn\u011b opr\u00e1vn\u011bn\u00e9 reklamace poskytnut\u00fdch slu\u017eeb, kdy tyto slu\u017eby spo\u010d\u00edvaly v manipulaci nebo kontrole komponent\u016f, m\u00e1 Zhotovitel pr\u00e1vo po\u017e\u00e1dat Objednatele o op\u011btovn\u00e9 p\u0159edlo\u017een\u00ed ve\u0161ker\u00fdch komponent\u016f (s v\u00fdjimkou t\u011bch, kter\u00e9 ji\u017e byly prokazateln\u011b zapracov\u00e1ny do kone\u010dn\u00e9ho v\u00fdrobku, jeho\u017e sou\u010d\u00e1st\u00ed jsou dan\u00e9 komponenty), kter\u00e9 byly p\u0159edm\u011btem poskytovan\u00fdch slu\u017eeb tak, aby u nich Zhotovitel mohl bezplatn\u011b odstranit p\u0159\u00edpadn\u00e9 vady reklamovan\u00e9 slu\u017eby na dal\u0161\u00edch komponentech a p\u0159edej\u00edt tak vzniku p\u0159\u00edpadn\u00e9 \u0161kody a Objednatel je povinen t\u00e9to \u017e\u00e1dosti Zhotovitele vyhov\u011bt. Poru\u0161en\u00ed t\u00e9to povinnosti ze strany Objednatele m\u00e1 za n\u00e1sledek z\u00e1nik jeho pr\u00e1v z odpov\u011bdnosti Zhotovitele za vady pln\u011bn\u00ed a z\u00e1nik n\u00e1roku na n\u00e1hradu \u0161kody.<\/p>\n<p style=\"text-align: center\">13.6.3 Objednatel m\u00e1 pr\u00e1vo ve v\u00fdjime\u010dn\u00fdch p\u0159\u00edpadech zajistit odstran\u011bn\u00ed reklamovan\u00e9 vady prost\u0159ednictv\u00edm t\u0159et\u00edch osob, a to na n\u00e1klady Zhotovitele, av\u0161ak pro p\u0159izn\u00e1n\u00ed n\u00e1roku na n\u00e1hradu takto vznikl\u00fdch n\u00e1klad\u016f ze strany Zhotovitele mus\u00ed b\u00fdt spln\u011bny n\u00e1sleduj\u00edc\u00ed podm\u00ednky:<\/p>\n<p style=\"text-align: center\">a) Objednatel provedl \u0159\u00e1dn\u011b a v\u010das v p\u00edsemn\u00e9 form\u011b za podm\u00ednek stanoven\u00fdch t\u011bmito VOP reklamaci vad pln\u011bn\u00ed u Zhotovitele a Zhotovitel nevyu\u017eil sv\u00e9ho pr\u00e1va odstranit reklamovan\u00e9 vady pln\u011bn\u00ed, resp. reklamaci neprovedl \u0159\u00e1dn\u011b a v\u010das p\u0159\u00edpadn\u011b za podm\u00ednek p\u00edsemn\u011b sjednan\u00fdch s Objednatelem.,<\/p>\n<p style=\"text-align: center\">b) Objednatel poskytl Zhotoviteli prostor pro proveden\u00ed opakovan\u00e9 kontroly d\u00edl\u016f podle dan\u00e9 zak\u00e1zky,<\/p>\n<p style=\"text-align: center\">c) nov\u00e1 kontrola, resp. oprava realizovan\u00e9 zak\u00e1zky t\u0159et\u00ed osobou, je realizov\u00e1na v obdobn\u00e9m rozsahu jako zak\u00e1zka, kter\u00e9 se t\u00fdk\u00e1 reklamovan\u00e9 &#8211; odstra\u0148ovan\u00e9 vady (zejm\u00e9na co se \u010dasov\u00e9 n\u00e1ro\u010dnosti, pracovn\u00edho postupu a n\u00e1klad\u016f t\u00fdk\u00e1 v porovnan\u00ed s cenou zak\u00e1zky) a Zhotoviteli byly p\u0159edlo\u017eeny relevantn\u00ed doklady, prokazuj\u00edc\u00ed tento obdobn\u00fd rozsah.<\/p>\n<p style=\"text-align: center\">d) Objednatel se mohou spolu se Zhotovitelem p\u00edsemn\u011b dohodnout tak\u00e9 na jin\u00fdch podm\u00ednk\u00e1ch n\u00e1hrady n\u00e1klad\u016f, kter\u00e9 jsou uvedeny v tomto bodu.<\/p>\n<p style=\"text-align: center\">13.7 V p\u0159\u00edpad\u011b, \u017ee Objednatel pou\u017e\u00edv\u00e1 standardn\u011b 8D-Report, Zhotovitel se zavazuje, \u017ee na po\u017e\u00e1d\u00e1n\u00ed poskytne Objednateli 8D-Report podle 8D term\u00edn\u016f.<\/p>\n<p style=\"text-align: center\">13.8 V p\u0159\u00edpad\u011b vyhotoven\u00ed p\u00edsemn\u00e9ho z\u00e1znamu o zp\u016fsobu vy\u0159e\u0161en\u00ed reklamace mus\u00ed b\u00fdt tento z\u00e1pis podeps\u00e1n opr\u00e1vn\u011bnou osobou Objednatele (bod 10.1 t\u011bchto VOP) a opr\u00e1vn\u011bnou osobou Zhotovitele (bod 10.2 t\u011bchto VOP). Objednatel je opr\u00e1vn\u011bn\u00fd v p\u00edsemn\u00e9m z\u00e1znamu uv\u00e9st sv\u00e1 vyj\u00e1d\u0159en\u00ed a stanoviska.<\/p>\n<p style=\"text-align: center\">13.9 Smluvn\u00ed strany se mohou v p\u00edsemn\u00e9m protokolu o zp\u016fsobu vy\u0159e\u0161en\u00ed reklamace dohodnout tak\u00e9 na jin\u00e9m zp\u016fsobu jej\u00edho vy\u0159e\u0161en\u00ed.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek XIV<\/b><\/p>\n<p style=\"text-align: center\"><b>Vlastnictv\u00ed komponent\u016f, odpov\u011bdnost za \u0161kodu a jej\u00ed n\u00e1hrada<\/b><\/p>\n<p style=\"text-align: center\">14.1 Zhotovitel nem\u016f\u017ee nab\u00fdt vlastnick\u00e9 pr\u00e1vo ke komponent\u016fm, kter\u00e9 od Objednatele \u010di Odb\u011bratele p\u0159evzal v r\u00e1mci pln\u011bn\u00ed p\u0159edm\u011btu podle t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">14.2 Zhotovitel odpov\u00edd\u00e1 za \u00famysln\u00e9 jedn\u00e1n\u00ed sv\u00fdch pracovn\u00edk\u016f, v d\u016fsledku kter\u00e9ho dojde k po\u0161kozen\u00ed, ztr\u00e1t\u011b nebo zni\u010den\u00ed komponent\u016f, kter\u00e9 p\u0159evzal od Objednatele (p\u0159\u00edp. Odb\u011bratele) za \u00fa\u010delem realizace zak\u00e1zky, pokud k takov\u00e9muto jedn\u00e1n\u00ed do\u0161lo v pr\u016fb\u011bhu realizace zak\u00e1zky; za takov\u00e9to zavin\u011bn\u00e9 jedn\u00e1n\u00ed v\u0161ak neodpov\u00edd\u00e1 v p\u0159\u00edpad\u011b, kdyby k po\u0161kozen\u00ed, ztr\u00e1t\u011b nebo zni\u010den\u00ed do\u0161lo bez ohledu na \u00famysln\u00e9 jedn\u00e1n\u00ed Zhotovitele nebo v p\u0159\u00edpad\u011b, pokud \u0161lo o jedn\u00e1n\u00ed, kter\u00fdm pracovn\u00edk Zhotovitele odvracel p\u0159\u00edmo hroz\u00edc\u00ed nebezpe\u010d\u00ed, kter\u00e9 s\u00e1m nevyvolal anebo po\u0161kozen\u00ed zp\u016fsobil jedn\u00e1n\u00edm v nutn\u00e9 obran\u011b \u010di krajn\u00ed nouzi. Zhotovitel neodpov\u00edd\u00e1 za \u0161kodu v p\u0159\u00edpadech stanoven\u00fdch z\u00e1konem (nap\u0159. pokud poru\u0161en\u00ed povinnost\u00ed bylo zp\u016fsoben\u00e9 okolnostmi, kter\u00e9 vylu\u010duj\u00ed odpov\u011bdnost).<\/p>\n<p style=\"text-align: center\">14.3 V p\u0159\u00edpad\u011b vzniku \u0161kody, za kterou Zhotovitel odpov\u00edd\u00e1 podle bodu 14.2 t\u011bchto VOP, hrad\u00ed se vznikl\u00e1 \u0161koda uveden\u00edm do p\u016fvodn\u00edho stavu anebo finan\u010dn\u00ed n\u00e1hradou; pr\u00e1vo volby m\u00e1 Zhotovitel.<\/p>\n<p style=\"text-align: center\">14.4 Limity n\u00e1hrady \u0161kody<\/p>\n<p style=\"text-align: center\">14.4.1 Zhotovitel odpov\u00edd\u00e1 za \u0161kodu, kterou zp\u016fsobil v d\u016fsledku vadn\u00e9ho pln\u011bn\u00ed a kterou neodstranil v r\u00e1mci \u0159e\u0161en\u00ed reklamace, p\u0159i\u010dem\u017e tato \u0161koda byla v souladu s t\u011bmito VOP Objednatelem \u0159\u00e1dn\u011b uplatn\u011bna. V p\u0159\u00edpad\u011b, \u017ee Objednatel neposkytl, na z\u00e1klad\u011b \u017e\u00e1dosti Zhotovitele po dle bodu 13.6.2 t\u011bchto VOP, Zhotoviteli komponenty ke kontrole, nem\u00e1 n\u00e1rok na n\u00e1hradu \u0161kody, je\u017e vznikla v d\u016fsledku nerealizov\u00e1n\u00ed t\u00e9to kontroly, resp. \u0161kody, kter\u00e9 se dalo touto bezplatnou kontrolou p\u0159edej\u00edt.<\/p>\n<p style=\"text-align: center\">14.4.2 Zhotovitel je odpov\u011bdn\u00fd t\u00e9\u017e za \u0161kodu, kterou zp\u016fsobil Objednateli p\u0159i v\u00fdkonu sv\u00e9 \u010dinnosti na jin\u00e9m majetku Objednatele, ne\u017e na tom, kter\u00e9ho se t\u00fdk\u00e1 bod 14.4.1 t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">14.4.3 V p\u0159\u00edpad\u011b vzniku n\u00e1roku na n\u00e1hradu \u0161kody je Zhotovitel povinen uplatnit n\u00e1rok na pojistn\u00e9 pln\u011bn\u00ed z titulu \u0161kodn\u00e9 ud\u00e1losti u sv\u00e9 poji\u0161\u0165ovny.<\/p>\n<p style=\"text-align: center\">14.4.4 Zhotovitel poskytne n\u00e1hradu \u0161kody v pln\u00e9m rozsahu, maxim\u00e1ln\u011b v\u0161ak do v\u00fd\u0161e Zhotovitelem p\u0159ijat\u00e9ho, resp. poji\u0161\u0165ovnou Zhotovitele vyplacen\u00e9ho pojistn\u00e9ho pln\u011bn\u00ed z titulu odpov\u011bdnosti za \u0161kodu, kter\u00e9 m\u00e1 Zhotovitel uzav\u0159en\u00e9 se svou poji\u0161\u0165ovnou. Poskytnut\u00ed n\u00e1hrady \u0161kody je v\u00e1z\u00e1no na odkl\u00e1dac\u00ed podm\u00ednku v\u00fdplaty v\u00fd\u0161e uveden\u00e9ho pojistn\u00e9ho pln\u011bn\u00ed ze strany poji\u0161\u0165ovny. Pokud poji\u0161\u0165ovna nepouk\u00e1\u017ee pojistn\u00e9 pln\u011bn\u00ed p\u0159\u00edmo Objednateli, ale Zhotoviteli, je tento povinen ho pouk\u00e1zat Objednateli, a to do 15 dn\u00ed ode dne, kdy pojistn\u00e9 pln\u011bn\u00ed p\u0159ijal a kdy mu Objednatel pr\u016fkazn\u00fdm zp\u016fsobem sd\u011blil \u010d\u00edslo \u00fa\u010dtu, kam m\u00e1 b\u00fdt n\u00e1hrada \u0161kody uhrazena.<\/p>\n<p style=\"text-align: center\">14.4.5 Pokud z jak\u00e9hokoliv d\u016fvodu nedojde k v\u00fdplat\u011b pojistn\u00e9ho pln\u011bn\u00ed do 6 m\u011bs\u00edc\u016f ode dne uplatn\u011bn\u00ed n\u00e1roku na pojistn\u00e9 pln\u011bn\u00ed ze strany Zhotovitele, zavazuje se Zhotovitel poskytnout Objednateli pln\u011bn\u00ed v r\u00e1mci uplatn\u011bn\u00e9ho n\u00e1roku z odpov\u011bdnosti za \u0161kodu, maxim\u00e1ln\u011b v\u0161ak do v\u00fd\u0161e hodnoty zak\u00e1zky, j\u00ed\u017e se \u0161kodn\u00e1 ud\u00e1lost t\u00fdk\u00e1. P\u0159i zak\u00e1zk\u00e1ch del\u0161\u00edch ne\u017e jeden m\u011bs\u00edc se ur\u010d\u00ed hodnota zak\u00e1zky jako pr\u016fm\u011br hodnot zak\u00e1zky (fakturovan\u00fdch sum) vypo\u010dten\u00fd z posledn\u00edch 6 m\u011bs\u00edc\u016f vykon\u00e1v\u00e1n\u00ed zak\u00e1zky, resp. z m\u011bs\u00edc\u016f trv\u00e1n\u00ed zak\u00e1zky, pokud zak\u00e1zka trvala v\u00edce ne\u017e 1, ale m\u00e9n\u011b ne\u017e 6 m\u011bs\u00edc\u016f, pokud nebylo ujedn\u00e1no jinak. T\u00edmto nen\u00ed dot\u010deno ustanoven\u00ed bodu 14.4.4 t\u011bchto VOP, tj. pokud poji\u0161\u0165ovna Zhotovitele vyplat\u00ed pojistn\u00e9 pln\u011bn\u00ed po tom, co Vykonavatel plnil dle v\u011bty prvn\u00ed tohoto bodu, Objednatel m\u00e1 z pojistn\u00e9ho pln\u011bn\u00ed vyplacen\u00e9ho poji\u0161\u0165ovnou n\u00e1rok na rozd\u00edl mezi v\u00fd\u0161\u00ed vyplacen\u00e9ho pojistn\u00e9ho pln\u011bn\u00ed a pln\u011bn\u00edm p\u0159ijat\u00fdm podle v\u011bty prvn\u00ed tohoto bodu. V p\u0159\u00edpad\u011b, \u017ee by Objednatel obdr\u017eel v\u00edc, ne\u017e mu dle t\u011bchto VOP n\u00e1le\u017e\u00ed (zejm\u00e9na v d\u016fsledku p\u0159\u00edm\u00e9ho pln\u011bn\u00ed ze strany poji\u0161\u0165ovny na \u00fa\u010det Objednatele), je povinen tento rozd\u00edl Zhotoviteli vr\u00e1tit.<\/p>\n<p style=\"text-align: center\">14.4.6 V p\u0159\u00edpad\u011b, kdy by poji\u0161\u0165ovna Zhotovitele odm\u00edtla z jak\u00e9hokoli d\u016fvodu plnit, plat\u00ed jako limit n\u00e1hrady \u0161kody v\u00fd\u0161e pln\u011bn\u00ed ur\u010den\u00e1 v bodu 14.4.5 t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">14.4.7 P\u0159edpokladem pro vznik n\u00e1roku na n\u00e1hradu \u0161kody je prokazateln\u00e9 zavin\u011bn\u00ed Zhotovitele. Ob\u011b smluvn\u00ed strany se zavazuj\u00ed poskytnout si p\u0159i \u0159e\u0161en\u00ed vznikl\u00fdch \u0161kod maxim\u00e1ln\u00ed pot\u0159ebnou sou\u010dinnost, a to p\u0159edev\u0161\u00edm tak, aby a) bylo mo\u017en\u00e9 vzniklou \u0161kodu uplatnit v r\u00e1mci pojistn\u00e9ho pln\u011bn\u00ed, b) byla nad r\u00e1mec pochybnost\u00ed prok\u00e1z\u00e1na odpov\u011bdnost Zhotovitele. P\u0159i poru\u0161en\u00ed v tomto bodu uveden\u00e9 povinnosti sou\u010dinnosti se v\u0161echny lh\u016fty t\u00fdkaj\u00edc\u00ed se n\u00e1hrady \u0161kody prodlu\u017euj\u00ed o dobu zme\u0161k\u00e1n\u00ed, v n\u00ed\u017e nebyla povinnost sou\u010dinnosti pln\u011bna. Povinnost sou\u010dinnosti dle tohoto bodu se t\u00fdk\u00e1 rovn\u011b\u017e p\u0159ijet\u00ed opat\u0159en\u00ed k minimalizaci \u0161kod.<\/p>\n<p style=\"text-align: center\">14.4.8 Zhotovitel m\u00e1 v\u017edy pr\u00e1vo nahradit \u0161kodu uveden\u00edm v p\u016fvodn\u00ed stav. Objednatel nen\u00ed opr\u00e1vn\u011bn toto pr\u00e1vo Zhotoviteli odep\u0159\u00edt, jinak Zhotovitel za vzniklou \u0161kodu nen\u00ed odpov\u011bdn\u00fd.<\/p>\n<p style=\"text-align: center\">14.4.9 Za situace, kdy Zhotovitel nen\u00ed za \u0161kodu odpov\u011bdn\u00fd s\u00e1m, ale spole\u010dn\u011b s n\u011bk\u00fdm jin\u00fdm (d\u011blen\u00e1 odpov\u011bdnost), je Zhotovitel odpov\u011bdn\u00fd v\u016f\u010di Objednateli pouze za \u0161kodu dle rozsahu sv\u00e9 odpov\u011bdnosti. N\u00e1rok na n\u00e1hradu \u0161kody zanik\u00e1 v p\u0159\u00edpad\u011b, kdy existuje prokazateln\u00e1 a d\u016fvodn\u00e1 pochybnost ohledn\u011b zp\u016fsoben\u00ed \u0161kody Zhotovitelem.<\/p>\n<p style=\"text-align: center\">14.4.10 Bez ohledu na ostatn\u00ed ustanoven\u00ed t\u011bchto VOP, je v r\u00e1mci n\u00e1hrady \u0161kody hrazena jen skute\u010dn\u00e1 \u0161koda na majetku. Objednatel nem\u00e1 v\u016f\u010di Zhotoviteli n\u00e1rok na n\u00e1hradu vznikl\u00e9 nemajetkov\u00e9 \u00fajmy, tzn. zejm\u00e9na \u00fajmy na dobr\u00e9 pov\u011bsti, jin\u00e9 nehmotn\u00e9 \u00fajmy, \u00fajmy na dobr\u00e9m jm\u00e9nu, po\u0161kozen\u00ed know how, u\u0161l\u00e9m zisku, vznikl\u00e9m dluhu, ve\u0161ker\u00fdch n\u00e1roc\u00edch t\u0159et\u00edch osob regresivn\u011b p\u0159enesen\u00fdch na Zhotovitele, pokut, pen\u00e1le, \u00farok\u016f z prodlen\u00ed apod.<\/p>\n<p style=\"text-align: center\">14.4.11 Bez ohledu na ostatn\u00ed ustanoven\u00ed t\u011bchto VOP, je maxim\u00e1ln\u00ed v\u00fd\u0161e n\u00e1hrady \u0161kody z jedn\u00e9 \u0161kodn\u00e9 ud\u00e1losti ur\u010dena dohodou stran na sumu 100 000,- EUR (slovy: jednostotis\u00edc eur), pokud se strany nedohodnou p\u00edsemn\u011b jinak.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek XV<\/b><\/p>\n<p style=\"text-align: center\"><b>Doru\u010dov\u00e1n\u00ed, d\u016fv\u011brnost a ochrana obchodn\u00edho tajemstv\u00ed<\/b><\/p>\n<p style=\"text-align: center\">15.1 Na jak\u00e9koliv proveden\u00e9 dotazy, uplatn\u011bn\u00e9 n\u00e1roky jako\u017eto i na komunikaci realizovanou jednou smluvn\u00ed stranou ve vztahu k druh\u00e9 smluvn\u00ed stran\u011b v mailov\u00e9 anebo listinn\u00e9 podob\u011b, odpov\u00edd\u00e1 druh\u00e1 smluvn\u00ed strana stejn\u00fdm nebo obdobn\u00fdm zp\u016fsobem, tj. odpov\u011b\u010f mus\u00ed b\u00fdt stejn\u011b tak provedena bu\u010f v emailov\u00e9 anebo listinn\u00e9 podob\u011b, kter\u00e9 umo\u017e\u0148uj\u00ed jednozna\u010dn\u011b zachytit obsah projevu odpov\u011bdi. V p\u0159\u00edpad\u011b nedodr\u017een\u00ed p\u0159edepsan\u00e9 formy odpov\u011bdi nese d\u016fkazn\u00ed b\u0159emeno ve vztahu k obsahu a doru\u010den\u00ed odpov\u011bdi jej\u00ed odes\u00edlatel.<\/p>\n<p style=\"text-align: center\">15.2 Obsah emailu se pova\u017euje za doru\u010den\u00fd v p\u0159\u00edpad\u011b i) manu\u00e1ln\u00edho potvrzen\u00ed jeho p\u0159ijet\u00ed, resp. potvrzen\u00ed o jeho p\u0159e\u010dten\u00ed, ii) obdr\u017een\u00ed emailov\u00e9 odpov\u011bdi obsahuj\u00edc\u00ed tak\u00e9 p\u016fvodn\u00ed text emailu o jeho\u017e doru\u010den\u00ed odes\u00edlateli jde. Za potvrzen\u00ed o doru\u010den\u00ed se nepova\u017euje pouh\u00e1 automatick\u00e1 odpov\u011b\u010f na stran\u011b adres\u00e1ta.<\/p>\n<p style=\"text-align: center\">15.3 Pro doru\u010dovan\u00ed p\u00edsemnost\u00ed mezi smluvn\u00edmi stranami plat\u00ed, \u017ee p\u00edsemnost se pova\u017euje za doru\u010denou:<\/p>\n<p style=\"text-align: center\">a) dnem jej\u00edho faktick\u00e9ho doru\u010den\u00ed druh\u00e9 smluvn\u00ed stran\u011b &#8211; adres\u00e1tovi,<\/p>\n<p style=\"text-align: center\">b) dnem, kdy marn\u011b uplyne lh\u016fta na p\u0159evzet\u00ed z\u00e1silky u dr\u017eitele po\u0161tovn\u00ed licence, nebo tak\u00e9 v p\u0159\u00edpad\u011b vr\u00e1cen\u00ed z\u00e1silky odes\u00edlateli v p\u0159\u00edpad\u011b, \u017ee si j\u00ed p\u0159\u00edjemce nep\u0159evzal.<\/p>\n<p style=\"text-align: center\">15.4 Smluvn\u00ed strany jsou povinny zachov\u00e1vat ml\u010denlivost o v\u0161ech skute\u010dnostech, o kter\u00fdch se dozv\u011bd\u011bly v souvislosti s pln\u011bn\u00edm zak\u00e1zky podle t\u011bchto VOP, a kter\u00e9 se t\u00fdkaj\u00ed druh\u00e9 smluvn\u00ed strany, pokud tyto skute\u010dnosti maj\u00ed pro druhou smluvn\u00ed stranu nebo jin\u00e9 sout\u011b\u017eitele na trhu skute\u010dn\u00fd v\u00fdznam.<\/p>\n<p style=\"text-align: center\">15.4.1 Za d\u016fv\u011brn\u00e9 informace se pova\u017euj\u00ed ve\u0161ker\u00e9 skute\u010dnosti takto ozna\u010den\u00e9 v ob\u010dansk\u00e9m z\u00e1kon\u00edku a d\u00e1le t\u00e9\u017e informace jednozna\u010dn\u011b a pr\u016fkazn\u011b ozna\u010den\u00e9 druhou smluvn\u00ed stranou za d\u016fv\u011brn\u00e9. Bez ohledu na uveden\u00e9 se za d\u016fv\u011brn\u00e9 informace pova\u017euj\u00ed ve\u0161ker\u00e9 informace, kter\u00e9 nejsou ve\u0159ejn\u011b p\u0159\u00edstupn\u00e9, technick\u00e9, obchodn\u00ed anebo jin\u00e9 informace, kter\u00e9 n\u011bkter\u00e1 ze smluvn\u00edch stran ozna\u010d\u00ed jako d\u016fv\u011brn\u00e9, nebo se kter\u00fdmi se m\u00e1 nakl\u00e1dat (vzhledem na okolnosti zn\u00e1m\u00e9 druh\u00e9 stran\u011b p\u0159i poskytnut\u00ed informac\u00ed) jako s d\u016fv\u011brn\u00fdmi nebo jak\u00e9koliv informace, z jejich\u017e povahy vypl\u00fdv\u00e1 pro jakoukoliv osobu s rozumem pr\u016fm\u011brn\u00e9ho \u010dlov\u011bka, \u017ee jsou d\u016fv\u011brn\u00e9. D\u016fv\u011brn\u00e9 informace jsou tak\u00e9 jak\u00e9koliv technick\u00e9, obchodn\u00ed nebo komer\u010dn\u00ed informace (v\u010detn\u011b produktov\u00fdch pl\u00e1n\u016f, pl\u00e1n\u016f rozvoje, progn\u00f3zy, anal\u00fdzy a strategie), specifikace, pl\u00e1ny, sch\u00e9mata, \u0161kol\u00edc\u00ed materi\u00e1ly, vzorce, n\u00e1\u010drty, modely, vzorky, postupy, n\u00e1pady a vyn\u00e1lezy (tak\u00e9 kdy\u017e nepodl\u00e9haj\u00ed zvl\u00e1\u0161tn\u00ed pr\u00e1vn\u00ed ochran\u011b), data, SW, anebo dokumentace v jak\u00e9koliv podob\u011b a\u0165 ji\u017e \u00fastn\u011b nebo p\u00edsemn\u011b poskytnut, d\u00e1le informace p\u0159ijat\u00e9 od t\u0159et\u00ed osoby pokud je smluvn\u00ed stranou, a pokud je tato osoba v\u00e1z\u00e1na s t\u011bmito informacemi nakl\u00e1dat jako s d\u016fv\u011brn\u00fdmi. Za d\u016fv\u011brn\u00e9 informace se pova\u017euj\u00ed tak\u00e9 informace o pom\u011brech jedn\u00e9 \u010di druh\u00e9 smluvn\u00ed strany o jej\u00edch produktech, procesech a v\u00fdkonech.<\/p>\n<p style=\"text-align: center\">15.4.2 V z\u00e1jmu o p\u0159edch\u00e1zen\u00ed spor\u016f o povahu informac\u00ed se smluvn\u00ed strany dohodly na tom, \u017ee strana, kter\u00e1 druh\u00e9 stran\u011b poskytne informace, kter\u00e9 ve smyslu ustanoven\u00ed tohoto \u010dl\u00e1nku maj\u00ed b\u00fdt pova\u017eovan\u00e9 za d\u016fv\u011brn\u00e9, jako d\u016fv\u011brn\u00e9 pak tak\u00e9 tyto informace ozna\u010d\u00ed.<\/p>\n<p style=\"text-align: center\">15.5 Z\u00e1vazek na zachov\u00e1n\u00ed ml\u010denlivosti plat\u00ed i po ukon\u010den\u00ed platnosti smluvn\u00edho vztahu, T\u00e9to smluvn\u00ed povinnosti m\u016f\u017ee b\u00fdt smluvn\u00ed strana zbavena pouze na z\u00e1klad\u011b p\u00edsemn\u00e9ho potvrzen\u00ed podepsan\u00e9ho z\u00e1stupcem druh\u00e9 smluvn\u00ed strany. Smluvn\u00ed povinnosti ml\u010denlivosti p\u0159ech\u00e1z\u00ed tak\u00e9 na pr\u00e1vn\u00ed n\u00e1stupce smluvn\u00edch stran.<\/p>\n<p style=\"text-align: center\">15.6 Povinnost ml\u010denlivosti se nevztahuje na ty skute\u010dnosti, kter\u00e9:<\/p>\n<p style=\"text-align: center\">a) v souvislosti s pln\u011bn\u00edm p\u0159edm\u011btu objedn\u00e1vky podle t\u011bchto VOP jsou dostupn\u00e9 zam\u011bstnanc\u016fm nebo t\u0159et\u00edm osob\u00e1m, kter\u00e9 tyto informace vzhledem k jejich pracovn\u00ed pozici \u010di funk\u010dn\u00edmu za\u0159azen\u00ed, resp. tyto osoby mus\u00ed b\u00fdt pou\u010deny stranou, pro kterou vykon\u00e1vaj\u00ed \u010dinnosti o skute\u010dnosti, \u017ee se jedn\u00e1 o d\u016fv\u011brn\u00e9 informace.<\/p>\n<p style=\"text-align: center\">b) byly prokazateln\u011b z\u00edsk\u00e1ny od t\u0159et\u00ed osoby, kter\u00e1 je opr\u00e1vn\u011bn\u00e1 \u0161\u00ed\u0159it tyto informace nebo<\/p>\n<p style=\"text-align: center\">c) se staly ve\u0159ejn\u011b zn\u00e1m\u00fdmi bez poru\u0161en\u00ed povinnosti n\u011bkter\u00e9 ze smluvn\u00edch stran s upraven\u00fdm re\u017eimem ml\u010denlivosti.<\/p>\n<p style=\"text-align: center\">d) byly nez\u00e1visle vyvinut\u00e9 smluvn\u00ed stranou, bez pou\u017eit\u00ed jak\u00fdchkoliv d\u016fv\u011brn\u00fdch informac\u00ed podle ustanoven\u00ed t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\">15.7 Za poru\u0161en\u00ed povinnosti dodr\u017eovat ml\u010denlivost se nepova\u017euje:<\/p>\n<p style=\"text-align: center\">a) p\u0159ed\u00e1n\u00ed informac\u00ed t\u0159et\u00edm osob\u00e1m, kter\u00e9 maj\u00ed majetkovou \u00fa\u010dast v n\u011bkter\u00e9 ze smluvn\u00edch stan, p\u0159i\u010dem\u017e tyto osoby mus\u00ed b\u00fdt v\u017edy dop\u0159edu informovan\u00e9 o povinnostech ml\u010denlivosti a p\u00edsemn\u011b se zav\u00e1zat k dodr\u017eov\u00e1n\u00ed povinnosti ml\u010denlivosti,<\/p>\n<p style=\"text-align: center\">b) poskytnut\u00ed informac\u00ed advok\u00e1tem nebo jin\u00fdm z\u00e1stupcem pro pot\u0159eby \u0159\u00e1dn\u00e9ho v\u00fdkonu jejich \u010dinnosti, kte\u0159\u00ed jsou podle z\u00e1kona v\u00e1z\u00e1ni povinnost\u00ed ml\u010denlivosti, p\u0159i\u010dem\u017e tyto osoby mus\u00ed b\u00fdt dop\u0159edu informovan\u00e9 o povinnosti ml\u010denlivosti v p\u0159edm\u011btn\u00e9 v\u011bci,<\/p>\n<p style=\"text-align: center\">c) poskytnut\u00ed informac\u00ed v p\u0159\u00edpad\u011b vysloven\u00ed p\u0159edch\u00e1zej\u00edc\u00edho p\u00edsemn\u00e9ho souhlasu druh\u00e9 smluvn\u00ed strany ke zp\u0159\u00edstupn\u011bn\u00ed informace chr\u00e1n\u011bn\u00e9 povinnost\u00ed ml\u010denlivosti,<\/p>\n<p style=\"text-align: center\">d) poskytnut\u00ed informac\u00ed pro \u00fa\u010dely \u0159\u00edzen\u00ed p\u0159ed soudem, rozhod\u010d\u00edm org\u00e1nem nebo jin\u00fdm org\u00e1nem ve\u0159ejn\u00e9 moci, a to tomuto org\u00e1nu, p\u0159i\u010dem\u017e tento org\u00e1n mus\u00ed b\u00fdt dop\u0159edu sezn\u00e1men\u00fd s d\u016fv\u011brn\u00fdm charakterem informac\u00ed, aby mohl p\u0159ijmout pot\u0159ebn\u00e1 opat\u0159en\u00ed (nap\u0159. vylou\u010den\u00ed ve\u0159ejnosti),<\/p>\n<p style=\"text-align: center\">e) poskytnut\u00ed informac\u00ed vl\u00e1dn\u00ed, bankovn\u00ed, da\u0148ov\u00e9 \u010di jin\u00e9 podobn\u00e9 kontroln\u00ed autorit\u011b, kter\u00e1 je opr\u00e1vn\u011bna a zmocn\u011bna je po\u017eadovat, a to v souladu s pr\u00e1vn\u00edmi p\u0159edpisy, p\u0159i\u010dem\u017e tento org\u00e1n mus\u00ed b\u00fdt dop\u0159edu sezn\u00e1men\u00fd s d\u016fv\u011brn\u00fdm charakterem informac\u00ed, aby mohl p\u0159ijmout pot\u0159ebn\u00e1 opat\u0159en\u00ed (nap\u0159. vylou\u010den\u00ed ve\u0159ejnosti),<\/p>\n<p style=\"text-align: center\">f) poskytnut\u00ed informac\u00ed, kter\u00e9 je smluvn\u00ed strana povinna ozn\u00e1mit na z\u00e1klad\u011b z\u00e1kona.<\/p>\n<p style=\"text-align: center\">15.8 Zhotovitel ozna\u010duje jako d\u016fv\u011brn\u00fd cel\u00fd obsah t\u011bchto VOP, p\u0159i\u010dem\u017e nav\u00edc jako obchodn\u00ed tajemstv\u00ed Zhotovitel ozna\u010duje skute\u010dnosti uveden\u00e9 v \u010dl. XI t\u011bchto VOP.<\/p>\n<p style=\"text-align: center\"><b>\u010cl\u00e1nek XVI<\/b><\/p>\n<p style=\"text-align: center\"><b>Spole\u010dn\u00e1 a z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/b><\/p>\n<p style=\"text-align: center\">16.1 Pr\u00e1vn\u00ed instituty neupraven\u00e9 smluvn\u00edmi stranami t\u011bmito VOP se \u0159\u00edd\u00ed obecn\u011b z\u00e1vazn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy, kter\u00e9 jsou platn\u00e9 na \u00fazem\u00ed \u010cesk\u00e9 republiky, zejm\u00e9na p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi Ob\u010dansk\u00e9ho z\u00e1kon\u00edku v platn\u00e9m zn\u011bn\u00ed. V p\u0159\u00edpad\u011b, \u017ee objedn\u00e1vka nebo tyto VOP upravuj\u00ed n\u011bkter\u00e9 smluvn\u00ed vztahy mezi smluvn\u00edmi stranami odli\u0161n\u011b od z\u00e1konn\u00e9 \u00fapravy, plat\u00ed za z\u00e1vaznou smluvn\u00ed \u00fapravu vztahu mezi stranami, za p\u0159edpokladu, \u017ee z\u00e1kon p\u0159ipou\u0161t\u00ed takov\u00e9to odch\u00fdlen\u00ed se od z\u00e1konn\u00e9 \u00fapravy. V p\u0159\u00edpad\u011b rozporu mezi ustanoven\u00edmi t\u011bchto VOP a objedn\u00e1vkou plat\u00ed p\u0159ednostn\u011b ustanoven\u00ed obsa\u017een\u00e9 v objedn\u00e1vce.<\/p>\n<p style=\"text-align: center\">16.2 Pokud by m\u011blo b\u00fdt n\u011bkter\u00e9 ustanoven\u00ed t\u011bchto VOP neplatn\u00e9 pro rozpor s obecn\u011b platn\u00fdmi p\u0159edpisy nebo by se snad v pr\u016fb\u011bhu pln\u011bn\u00ed podle t\u011bchto VOP neplatn\u00fdm stalo, sjedn\u00e1v\u00e1 se, \u017ee tato neplatnost nem\u00e1 vliv na platnost ostatn\u00edch ustanoven\u00ed t\u011bchto VOP a na jejich celkovou platnost a \u00fa\u010dinnost.<\/p>\n<p style=\"text-align: center\">16.3 Pro \u00fa\u010dely ur\u010den\u00ed v\u011bcn\u00e9 a m\u00edstn\u00ed p\u0159\u00edslu\u0161nosti soudu plat\u00ed, \u017ee m\u00edstem pln\u011bn\u00ed je m\u00edsto realizace zak\u00e1zky (bod 4.2.1 p\u00edsm. c) t\u011bchto VOP).<\/p>\n<p style=\"text-align: center\">16.3.1 V p\u0159\u00edpad\u011b, \u017ee kolizn\u00ed normy p\u0159ipou\u0161t\u00ed volbu pr\u00e1va, \u0159\u00edd\u00ed se vztahy mezi Objednatelem a Zhotovitelem zalo\u017een\u00e9 na z\u00e1klad\u011b t\u011bchto VOP, resp. na z\u00e1klad\u011b objedn\u00e1vky, \u010desk\u00fdm pr\u00e1vn\u00edm \u0159\u00e1dem. V p\u0159\u00edpad\u011b, \u017ee kolizn\u00ed normy p\u0159ipou\u0161t\u011bj\u00ed volbu soudn\u00ed p\u0159\u00edslu\u0161nosti, jsou pro rozhodov\u00e1n\u00ed spor\u016f mezi stranami v\u011bcn\u011b a m\u00edstn\u011b p\u0159\u00edslu\u0161n\u00e9 soudy \u010cesk\u00e9 republiky ve smyslu p\u0159\u00edslu\u0161n\u00fdch ustanoven\u00ed ob\u010dansk\u00e9ho soudn\u00edho \u0159\u00e1du.<\/p>\n<p style=\"text-align: center\">16.4 Tyto VOP se st\u00e1vaj\u00ed platn\u00fdmi a \u00fa\u010dinn\u00fdmi dnem, kter\u00fd je uveden v jejich z\u00e1hlav\u00ed. K uveden\u00e9mu dni pak zanikaj\u00ed doposud platn\u00e9 VOP ze dne 1.10. 2015. Pro st\u00e1vaj\u00edc\u00ed, ji\u017e uzav\u0159en\u00e9 smluvn\u00ed vztahy v\u0161ak i nad\u00e1le plat\u00ed p\u016fvodn\u00ed VOP.<\/p>\n<p style=\"text-align: center\">16.5 Zhotovitel je opr\u00e1vn\u011bn\u00fd tyto VOP podle sv\u00e9ho uv\u00e1\u017een\u00ed kdykoliv zm\u011bnit. Pro smluvn\u00ed vztah vznikl\u00fd mezi Objednatelem a Zhotovitelem, podle konkr\u00e9tn\u00ed objedn\u00e1vky jsou v\u0161ak v\u017edy rozhoduj\u00edc\u00ed VOP, kter\u00e9 budou platn\u00e9 v okam\u017eiku doru\u010den\u00ed potvrzen\u00e9 objedn\u00e1vky Zhotoviteli.<\/p>\n<p style=\"text-align: center\">V Mlad\u00e9 Boleslavi, dne 1. 1. 2019<\/p>\n<p style=\"text-align: center\">HOLLEN CZ s. r. o.<\/p>\n\t\t<\/div> <!-- Close content div. -->\n\t<\/div> <!-- Close collapse div. -->\n<\/div> <!-- Close card div. -->\n<\/div>\n<\/div>\n\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-gb2098-6ad2d151bb144-1-2\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Aktu\u00e1ln\u00ed VOP: Arch\u00edv VOP:<\/p>\n","protected":false},"author":3,"featured_media":2005,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2098","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - 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